14 rules for successful high-growth marketing

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www.neverstopmarketing.comwww.neverstopmarketing.com

14 RULESfor Successful High-Growth Marketing

Jeremy Epstein, CEO Never Stop Marketing

www.neverstopmarketing.comwww.neverstopmarketing.com Twitter: @jer979

Background

When I began, the company had 30 people and was valued at $20 million.

For nearly 5 years beginning in January 2012, I was the VP/Marketing at Sprinklr. 

www.neverstopmarketing.comwww.neverstopmarketing.com Twitter: @jer979

Background

Here are just some of the “rules of growth marketing” that we learned and employed along the way.

It is my hope that other start-ups will find this of benefit.

In other words, it was a serious team effort.

Today, there are 1400 employees and the company is valued at over $1.8 billion.

www.neverstopmarketing.comwww.neverstopmarketing.com Twitter: @jer979

Marketing ExecutionPart 1

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Genius is one percent inspiration, ninety-nine percent

perspiration.

=Thomas Edison=

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Activity feels good. Make a checklist, get the stuff done, check it off. But that’s not what you are paid to do.

Rule #1: Don’t Confuse Activity With Outcomes

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The clarity of whom you serve (and whom you do not), how, and why is essential.

Rule #2: Define Your Market Before You Do Anything Else.

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You’re going to be far better off finding the people who naturally agree with your worldview and turn them into raving fans than pretty much anything else.

Rule #3: Build Your Community of Advocates

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If someone asked you for a favor every week for a year, how would YOU feel about them?

Rule #4: Ask Not What Influencers Can Do For You, Ask What You Can Do For Them

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Only reach out with clear value (for them, not for you) in a conscientious way that treats your prospects like the people that they are.

Rule #5:Be Principled in Your Marketing, But Do What’s Necessary To Grow.

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Spend your money wisely on the activities with the potential for the highest impact.

Rule #6: Do Creative Outside; Do PR In-House

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Rule #7: Don’t Spend Too Much Money on Tech, But Do Over-Invest in Quality Prospect And Client Data

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Leadership and Operating PrinciplesPart 2

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Be obsessed about every lead you create.

Rule #8: No Lead Left Behind

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How you approach each task models the behavior that you will get from others.

Rule #9: Leave It All on The Field

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As Steve Jobs said, “Real Artists Ship.”

Rule #10: Don’t let the Perfect be the Enemy of the Good

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The market changes quickly. You need to learn quickly. Don’t spend a lot to learn a lot.

Rule #11: Make Little Bets

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Make the desired outcome abundantly clear.

Rule #12: Commander’s Intent 

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Then do “pop quizzes” to make sure everyone knows it. If they don’t, you’ve failed as a leader.

Rule #13: Communicate the Strategy

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Cold starts are time, labor, and money intensive. Avoid them.

Rule #14: Never Stop Marketing

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Big-time caveat. Rules can indeed be broken and there are definite exceptions to every rule. I just suggest these as the starting or default position

Caveat…

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jer979@neverstopmarketing.com

Twitter: @jer979

Linkedin.com/in/jer979

www.neverstopmarketing.com

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