14 rules for successful high-growth marketing

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www.neverstopmarketing.com www.neverstopmarketing.com 14 RULES for Successful High- Growth Marketing Jeremy Epstein, CEO Never Stop Marketing

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Page 1: 14 Rules for Successful High-Growth Marketing

www.neverstopmarketing.comwww.neverstopmarketing.com

14 RULESfor Successful High-Growth Marketing

Jeremy Epstein, CEO Never Stop Marketing

Page 2: 14 Rules for Successful High-Growth Marketing

www.neverstopmarketing.comwww.neverstopmarketing.com Twitter: @jer979

Background

When I began, the company had 30 people and was valued at $20 million.

For nearly 5 years beginning in January 2012, I was the VP/Marketing at Sprinklr. 

Page 3: 14 Rules for Successful High-Growth Marketing

www.neverstopmarketing.comwww.neverstopmarketing.com Twitter: @jer979

Background

Here are just some of the “rules of growth marketing” that we learned and employed along the way.

It is my hope that other start-ups will find this of benefit.

In other words, it was a serious team effort.

Today, there are 1400 employees and the company is valued at over $1.8 billion.

Page 4: 14 Rules for Successful High-Growth Marketing

www.neverstopmarketing.comwww.neverstopmarketing.com Twitter: @jer979

Marketing ExecutionPart 1

Page 5: 14 Rules for Successful High-Growth Marketing

www.neverstopmarketing.comwww.neverstopmarketing.com Twitter: @jer979

Genius is one percent inspiration, ninety-nine percent

perspiration.

=Thomas Edison=

Page 6: 14 Rules for Successful High-Growth Marketing

www.neverstopmarketing.comwww.neverstopmarketing.com Twitter: @jer979

Activity feels good. Make a checklist, get the stuff done, check it off. But that’s not what you are paid to do.

Rule #1: Don’t Confuse Activity With Outcomes

Page 7: 14 Rules for Successful High-Growth Marketing

www.neverstopmarketing.comwww.neverstopmarketing.com Twitter: @jer979

The clarity of whom you serve (and whom you do not), how, and why is essential.

Rule #2: Define Your Market Before You Do Anything Else.

Page 8: 14 Rules for Successful High-Growth Marketing

www.neverstopmarketing.comwww.neverstopmarketing.com Twitter: @jer979

You’re going to be far better off finding the people who naturally agree with your worldview and turn them into raving fans than pretty much anything else.

Rule #3: Build Your Community of Advocates

Page 9: 14 Rules for Successful High-Growth Marketing

www.neverstopmarketing.comwww.neverstopmarketing.com Twitter: @jer979

If someone asked you for a favor every week for a year, how would YOU feel about them?

Rule #4: Ask Not What Influencers Can Do For You, Ask What You Can Do For Them

Page 10: 14 Rules for Successful High-Growth Marketing

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Only reach out with clear value (for them, not for you) in a conscientious way that treats your prospects like the people that they are.

Rule #5:Be Principled in Your Marketing, But Do What’s Necessary To Grow.

Page 11: 14 Rules for Successful High-Growth Marketing

www.neverstopmarketing.comwww.neverstopmarketing.com Twitter: @jer979

Spend your money wisely on the activities with the potential for the highest impact.

Rule #6: Do Creative Outside; Do PR In-House

Page 12: 14 Rules for Successful High-Growth Marketing

www.neverstopmarketing.comwww.neverstopmarketing.com Twitter: @jer979

Rule #7: Don’t Spend Too Much Money on Tech, But Do Over-Invest in Quality Prospect And Client Data

Page 13: 14 Rules for Successful High-Growth Marketing

www.neverstopmarketing.comwww.neverstopmarketing.com Twitter: @jer979

Leadership and Operating PrinciplesPart 2

Page 14: 14 Rules for Successful High-Growth Marketing

www.neverstopmarketing.comwww.neverstopmarketing.com Twitter: @jer979

Be obsessed about every lead you create.

Rule #8: No Lead Left Behind

Page 15: 14 Rules for Successful High-Growth Marketing

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How you approach each task models the behavior that you will get from others.

Rule #9: Leave It All on The Field

Page 16: 14 Rules for Successful High-Growth Marketing

www.neverstopmarketing.comwww.neverstopmarketing.com Twitter: @jer979

As Steve Jobs said, “Real Artists Ship.”

Rule #10: Don’t let the Perfect be the Enemy of the Good

Page 17: 14 Rules for Successful High-Growth Marketing

www.neverstopmarketing.comwww.neverstopmarketing.com Twitter: @jer979

The market changes quickly. You need to learn quickly. Don’t spend a lot to learn a lot.

Rule #11: Make Little Bets

Page 18: 14 Rules for Successful High-Growth Marketing

www.neverstopmarketing.comwww.neverstopmarketing.com Twitter: @jer979

Make the desired outcome abundantly clear.

Rule #12: Commander’s Intent 

Page 19: 14 Rules for Successful High-Growth Marketing

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Then do “pop quizzes” to make sure everyone knows it. If they don’t, you’ve failed as a leader.

Rule #13: Communicate the Strategy

Page 20: 14 Rules for Successful High-Growth Marketing

www.neverstopmarketing.comwww.neverstopmarketing.com Twitter: @jer979

Cold starts are time, labor, and money intensive. Avoid them.

Rule #14: Never Stop Marketing

Page 21: 14 Rules for Successful High-Growth Marketing

www.neverstopmarketing.comwww.neverstopmarketing.com Twitter: @jer979

Big-time caveat. Rules can indeed be broken and there are definite exceptions to every rule. I just suggest these as the starting or default position

Caveat…

Page 23: 14 Rules for Successful High-Growth Marketing

www.neverstopmarketing.comwww.neverstopmarketing.com

[email protected]

Twitter: @jer979

Linkedin.com/in/jer979

www.neverstopmarketing.com