& associates © 2009 flickr: jeremy brooks performance measurement

& ASSOCIATES © 2009

Flickr: Jeremy Brooks

Performance Measurement

& ASSOCIATES © 2009

Logic Model Elements

& ASSOCIATES © 2009

Work Plan

& ASSOCIATES © 2009

Tech Team Work PlanVision Resources Action Yield Initial

ImpactSustained Outcome

•A team that can enable my library to meet our community's increasing need for access to technology

•Time and support for cultivating Team Leader(s)

•Info on existing tech systems and needs

•Access to staff, volunteers, and community partners

•Write Team Leader position description

•Select & support Team Leader(s)

•Articulate new initiative to internal & external stakeholders

Within 6 months:•# of hours computers and related equipment are available increases by 10%

•At least 12 volunteers trained in & dedicated to tech access opportunities

•Patrons are increasingly self-sufficient

•Volunteers increase their knowledge of library technology (equipment, software, etc.)

•Patrons increase their knowledge of library technology

•Library gains reputation as a hub for learning and using technology

•Library is known as a place to do productive work

•Library is seen as a community connector

& ASSOCIATES © 2009

Tech Team Work PlanVision Resources Action Yield Initial

ImpactSustained Outcome

•A team that can enable my library to meet our community's increasing need for access to technology

& ASSOCIATES © 2009

Tech Team Work PlanVision Resources Action Yield Initial

ImpactSustained Outcome

•Time and support for cultivating Team Leader(s)

•Info on existing tech systems and needs

•Access to staff, volunteers, and community partners

& ASSOCIATES © 2009

Tech Team Work PlanVision Resources Action Yield Initial

ImpactSustained Outcome

•Write Team Leader position description

•Select & support Team Leader(s)

•Articulate new initiative to internal & external stakeholders

& ASSOCIATES © 2009

Tech Team Work PlanVision Resources Action Yield Initial

ImpactSustained Outcome

Within 6 months:•# of hours computers and related equipment are available increases by 10%

•At least 12 volunteers trained in & dedicated to tech access opportunities

& ASSOCIATES © 2009

Tech Team Work PlanVision Resources Action Yield Initial

ImpactSustained Outcome

•Patrons are increasingly self-sufficient

•Volunteers increase their knowledge of library technology (equipment, software, etc.)

•Patrons increase their knowledge of library technology

& ASSOCIATES © 2009

Tech Team Work PlanVision Resources Action Yield Initial

ImpactSustained Outcome

•Library gains reputation as a hub for learning and using technology

•Library is known as a place to do productive work

•Library is seen as a community connector

& ASSOCIATES © 2009

Microsoft

PioneeringPilots

Flickr: Thomas Hawk

Pioneering Pilots