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© 2020. All rights reserved. ǀ Private and Confidential AMI Payment Practice Corporate Credentials 2021

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© 2020. All rights reserved. ǀ Private and Confidentialwww.americasmi.com

AMI Payment Practice Corporate Credentials2021

©2020. All rights reserved. ǀ Private and Confidential www.americasmi.com

AMI is the leading analytical voice in Latin America’s payments industry

Payments industry advisory group

for companies operating in Latin America

25 years experience

in the region

Full coverage of Latin America and the

Caribbean

Executed

300+ projects in the payments industry

since 2003

2

Our how and why

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Our consulting role

4

Expand

Clients’ thinkingEducate the

Ecosystem

Support strategic

Decision makingAre our clients’

Eyes and EarsStrategic research

Thought leadership

Education

Industry development

We see. You expand.

Where we fit in with our clients

Our role in the industry

©2020. All rights reserved. ǀ Private and Confidential www.americasmi.com

How we are positionedA receptable for industry information; a leader in industry thinking

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Payment companies

Merchants

Card networks

Fintechs

Regulators

Journalists & observers

AMI

Merchants

Acquirers

Banks

© 2020. All rights reserved. ǀ Private and Confidentialwww.americasmi.com

Cards and issuing

– Personal cards

– Co-branded cards

– Corporate/SME cards

– Distribution cards

– Fleet cards

– Debit cards

– Prepaid cards

– Cardholder segmentation

– Cross-border

– Customer acquisition channels

E-commerce

– Payments gateways and PSPs

– Payments methods

– Alternative payments

– Cross-border e-commerce

– Mobile commerce

– Recurring/subscription payments

– Card-on-file/in-app payments

– Cardholder segmentation

– Invisible payments

– Mass payouts

Merchant acquiring and POS

– EMV

– NFC/contactless

– QR codes

– Merchant services

– mPOS

– Wearables

Financial inclusion

– Correspondent banking

– Remittances

– Mobile money

– Micro-loans

– Long tail merchant acquiring

– Real-time payments

Technology

– Mobile/Internet usage

– Online marketplaces

– App economy

– Gig/on-demand economy

– Machine learning/AI

Digital Wallets

– P2P payments

– Bill/utility payments

– Mobile top-ups

– Merchant payments

– Cash-in/cash-out networks

– Savings

– Neobanks

B2B and government

– ACH

– Accounts payable/receivable

– Invoicing

– B2B cross-border

– Social benefit disbursement

– Government payments collection

– Payments for mass transit and tolls

Retail

– Loyalty programs

– Innovation and technology in retail

Experience in the LatAm financial services industry

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Other fintech

– Online lending

– Credit scoring and fraud

– Insurance

Our What

©2020. All rights reserved. ǀ Private and Confidential www.americasmi.com

Market landscaping and market entry

Lead generation Opportunity benchmarking

Competitive intelligence

Working with AMILatAm’s top Payments Industry Market Intelligent Provider and Strategy Advisor

Industry data Consumer/end user researchMystery shopping

Risk analysis Thought leadership and strategic planning

©2020. All rights reserved. ǀ Private and Confidential www.americasmi.com8

©2020. All rights reserved. ǀ Private and Confidential www.americasmi.com

Methodologies

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Research methodologies

– In-depth scans of publicly available resources

– Factiva business and research tool

Desk Research

– High level interviews with payments industry executives

– Face-to-face interviews and phone interviews

In-depth interviewing

– Computer-assisted telephone interviewing

– Call centers located in Argentina in Mexico

– B2B and B2C

CATI

– High volume, customized online surveys

– OMNI surveys

Online surveys

– Focus group moderation, B2B and B2CFocus Groups

– Liaising with partners, regulators, lawyers etc. to assist with market

entry

Project implementation

– Across all industries, B2B and B2C

– Traditional and online; WhatsApp and other platforms

Mystery shopping

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Content and thought leadershipPushing industry thinking in partnership with clients

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– Content for blogs/newsletters

– Industry whitepapers

– Webinars/speaking engagements

– Presentation decks

Our service offering includes:

– Forum/discussion moderation

In today’s payments industry in LAC, thought leadership is key to driving the region toward digitization.

In Latin America, banks, merchants, acquirers and others are looking for guidance and expertise.

AMI provides the tools needed to educate clients, partners, and the overall ecosystem.

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©2020. All rights reserved. ǀ Private and Confidential www.americasmi.com

Off-the-shelf products

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Standardized products available for purchase

E-commerce data• Data available for 2016-2024

• 11 LatAm countries available

• Market size and breakdowns by payment method, product vertical, etc.

• Growth drivers and trends

• Raw data and elaborated reports available

Quarterly industry scans• Quarterly scans of industry news and developments

• Typical package includes:

o Raw list of news items

o Analytical report with industry trends analysis

o Presentation by AMI

o Forum or discussion led by AMI

Payments trends and strategic planning sessions• Webinar presentations designed to guide your strategy

© 2020. All rights reserved. ǀ Private and Confidentialwww.americasmi.com

Speaking engagementsPushing industry thinking in partnership with clients

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Featuring Lindsay Lehr• Payments industry trends

• Fintech

• Innovation

• Digitization

Featuring John Price• Macro economic and political analysis in

Latin America

• Political and economic risk

– Mobile World Congress

– Mastercard Innovation Forum

– PaymentsEd Forum/DRF

– CLAB/Feleban

Recent payments industry speaking engagements

– LATAM Fintech Conference

– Multiple private client events

– Roundtable moderation

Our TeamPractice leadership and project management

©2020. All rights reserved. ǀ Private and Confidential www.americasmi.com

– Ten years analyzing LAC payments markets

– Recognized LAC payments thought leader, author and public speaker

– Led over 200 payments studies

– Advisor to multiple Global Fortune 500 companies in payments

– Fluent in English, Spanish and Portuguese

– Based in San Francisco

Lindsay LehrPractice Leader

John PricePractice Advisor

– 21 years experience analyzing LAC payments markets

– Led over 1,000 consulting engagements in LAC since 1993

– Renowned LAC thought leader

– Fluent in English & Spanish. Conversant in Portuguese

– Managing Director, based in Miami

1414©2020. All rights reserved. ǀ Private and Confidential www.americasmi.com

Practice leadership

©2020. All rights reserved. ǀ Private and Confidential www.americasmi.com1518

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Latin America Project management

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Marina GilPaymentsBrazilian Affiliate

Arthur DeakinProject Manager, Digital transformation specialist

Ignacio CarballoSouthern Cone Affiliate, Financial inclusion specialist

Manuel EzcurraQuantitative Methodologies Specialist

Alejandro AlvarezProject Manager

Jose Ramon FernandezProject Manager,Mexico specialist

©2020. All rights reserved. ǀ Private and Confidential www.americasmi.com

Local fieldwork & analysis

1618©2020. All rights reserved. ǀ Private and Confidential www.americasmi.com

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Alfredo CárdenasMexico Specialist

Mary HumeAnalyst (Argentina)

Andreas FargeSr. Analyst

Tim JacklichSr. Analyst, Cryptocurrency specialist

Natan RodegueroBrazilian Specialist

Paula GuelfoAnalyst, Financial inclusion specialist

Magalí SakkalAnalyst, Financial inclusion specialist

Felipe AbarcaAnalyst (Chile)

Valentina MenensesAnalyst (Colombia)

© 2021. All rights reserved. ǀ Private and Confidential www.americasmi.com

AMI sister company Global Growth MarketsA global teamAMI has compiled a team of global consultants to provide insight into the trend of global merchants moving toward LatAmGlobal Growth Markets is a close partner of AMI for global payments industry research

Pete ReadGlobal research project lead• 20+ years experience

leading market research in global markets

• Based in London

LimingAsia research lead• 11 years experience

market research across Asia

• Based in Shanghai

BrigidaNorth America research lead• 19 years experience

market research across Asia

• Based in New York

AndreaEurope research lead• 20 years experience in e-commerce

and digital transformation research• Based in Paris

AMI global partners

©2020. All rights reserved. ǀ Private and Confidential www.americasmi.com1818

©2020. All rights reserved. ǀ Private and Confidential www.americasmi.com18

Javier AlonsoOperations Manager

Abel DelgadoMarketing and Thought Leadership specialist

Operational support

AMI

ProjectInventory

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© 2020. All rights reserved. ǀ Private and Confidentialwww.americasmi.com

TITLE DATE MARKET PRODUCT VERTICAL SUMMARYBanking-as-a-service and card processing competitive intelligence

2021 Latin America Card processing, banking-as-a-serviceCompetitive and market sizing study for issuer processer in expansion in the region

SME acceptance study 2021 Latin America SMBs Scan of 1,000+ SMBs and acquiring/processing landscape

Card performance optimization workshop 2021 Brazil, Mexico Card processing Workshop provided to xborder payments processor

Venezuela opportunity roadmap 2020 VenezuelaMapping of card issuing opportunities in

Latin AmericaQuarterly scan of payments industry developments and competitive analysis

Neobanking benchmark study 2020 Brazil, Mexico, Colombia Nebanks and walletsBenchmarking of traditional banks vs. digital banks capability and user satisfaction

Impact of COVID on remittances 2020 Central America Remittances Consumer research in the US among remittance senders

Strategic fintech-as-a-service partner search 2020 7 regional marketsPrepaid card processing/fintech-as-a-

serviceComprehensive scan of potential partners and regulatory options to offer a prepaid card and account

Tracking financial inclusion post COVID 2020 Latin America Financial inclusionConsumer research combined with B2B interviews to reconceptualize financial inclusion in the region

Innovation Index study 2020 6 regional markets Payments Innovation Survey of 100 innovation companies in the region; innovation benchmarking

Tracking opportunities in open banking 2020 Mexico Open banking Competitive research in open banking initiatives

IPO Prospectus for xborder payment processor 2020 Latin America Xborder e-commerce Market sizing and report creation for IPO

Latin America Xborder E-commerce Thought Leadership 2020 Latin America Xborder e-commerceCollection of three whitepapers deep dive on opportunities in e-commerce and payment methods

SMBs in Latin America: Innovation in B2B payments 2020 8 regional markets B2B SMB payments Survey of 1,000+ SMBs on B2B payments and impact of COVID-19

Corporate card lead generation 2020 Region Credit Cards Lead generation research for premium corporate cards

AMI E-commerce 2019-2023 Report 2020 11 regional markets E-commerce E-commerce market sizing in 11 countries

Recent AMI client engagements in payments

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© 2020. All rights reserved. ǀ Private and Confidentialwww.americasmi.com

TITLE DATE MARKET PRODUCT VERTICAL SUMMARY

Digital wallet landscape 2019 Latin America Digital walletsAn inventory of the fintech landscape with respect to payments and digital wallets; identification of card issuing opportunities

Why Latin America and why now? 2018 Latin America E-commerceThought leadership program to highlight the opportunities in Latin American e-commerce

Competitive monitoring scan 2016-2019 MX, CO, PE Competitive monitoring Quarterly scan of payments industry developments and competitive analysis

Debit scan 2019 Mexico, Colombia Debit and DDA accountsA competitive scan of developments related to DDA accounts, including debit cards, digital wallets and neo-banks

Snapshot of payments for digital subscriptions 2019Colombia, Argentina, Chile & 12

other global marketsRecurring payments

Understanding how merchants are enabling recurring payments for the underbanked

Real-time payments in Latin America 2018 Latin America Real time payments Whitepaper documenting the state of real-time payments

Contactless payments in Costa Rica 2018 Costa Rica Contactless cardsWhitepaper on Costa Rica’s contactless card ecosystem and best practices for Latin America

Developing a stored value remittance product 2018 Mexico RemittancesRemittance product construct for US-Mexico corridor via consumer research

QR code feasibility for B2B solutions 2018 Mexico QR codes Competitive research into QR codes for B2B purposes

SMB lending in Mexico 2018 Mexico SMB online lending Due diligence into a potential SMB lending acquisition by VC firm

E-commerce market sizing 2018 Latin America E-commerce payment methodsDetailed account of the LatAm e-commerce market and breakdown by payment method

Latin American Payments Landscape 2018 BR, MX, CO, AR, PROnline payment methods, subscription

paymentsComprehensive study on the payment landscape in Latin America to inform a go to market strategy

E-commerce and public policy 2018 Mexico, Colombia, Peru, Chile E-commerceAssessment of the challenges to developing e-commerce in LatAm and public policy recommendations

Digital payments market study – Peru 2018 Peru E-commerceExhaustive study on the Peruvian e-commerce and digital payments landscape

Recent AMI client engagements in payments

21

© 2020. All rights reserved. ǀ Private and Confidentialwww.americasmi.com

TITLE DATE MARKET PRODUCT VERTICAL SUMMARY

Digital wallet landscape 2019 Latin America Digital walletsAn inventory of the fintech landscape with respect to payments and digital wallets; identification of card issuing opportunities

Why Latin America and why now? 2018 Latin America E-commerceThought leadership program to highlight the opportunities in Latin American e-commerce

Competitive monitoring scan 2016-2019 MX, CO, PE Competitive monitoring Quarterly scan of payments industry developments and competitive analysis

Debit scan 2019 Mexico, Colombia Debit and DDA accountsA competitive scan of developments related to DDA accounts, including debit cards, digital wallets and neo-banks

Snapshot of payments for digital subscriptions 2019Colombia, Argentina, Chile & 12

other global marketsRecurring payments

Understanding how merchants are enabling recurring payments for the underbanked

Real-time payments in Latin America 2018 Latin America Real time payments Whitepaper documenting the state of real-time payments

Contactless payments in Costa Rica 2018 Costa Rica Contactless cardsWhitepaper on Costa Rica’s contactless card ecosystem and best practices for Latin America

Developing a stored value remittance product 2018 Mexico RemittancesRemittance product construct for US-Mexico corridor via consumer research

QR code feasibility for B2B solutions 2018 Mexico QR codes Competitive research into QR codes for B2B purposes

SMB lending in Mexico 2018 Mexico SMB online lending Due diligence into a potential SMB lending acquisition by VC firm

E-commerce market sizing 2018 Latin America E-commerce payment methodsDetailed account of the LatAm e-commerce market and breakdown by payment method

Latin American Payments Landscape 2018 BR, MX, CO, AR, PROnline payment methods, subscription

paymentsComprehensive study on the payment landscape in Latin America to inform a go to market strategy

E-commerce and public policy 2018 Mexico, Colombia, Peru, Chile E-commerceAssessment of the challenges to developing e-commerce in LatAm and public policy recommendations

Digital payments market study – Peru 2018 Peru E-commerceExhaustive study on the Peruvian e-commerce and digital payments landscape

Recent AMI client engagements in payments

22

© 2020. All rights reserved. ǀ Private and Confidentialwww.americasmi.com

Recent AMI client engagements in payments

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TITLE DATE MARKET PRODUCT VERTICAL SUMMARY

Issuer perspective on card sales in Peru Q1 2018 PR Personal cardsMystery shopping and interviews with banks to understand the breach between Visa and Mastercard’s market share

Overview of contactless payments in Latin America Q1 2018BR, MX, AR, CO, PE, CH, Costa Rica

NFC payments, digital wallets, contactlessClient-commission whitepaper providing an overview NFC payments in Latin America; perspective of issuers, acquirers, merchants and consumers

Innovation Index: Identifying Latin America’s most innovative companies in payments

Q1 2018 BR, MX, AR, CO, PE, CH Payments and fintechCreation and execution of an Innovation Index, evaluating 200 entities across Latin America

SMB payment behaviors Q1 2018BR, MX, AR, CO, PE, CH, Costa Rica, Dominican Republic

Small business payment solutionsSurvey of 1,400 SMBs across the region to evaluate payment behaviors and needs

Competitive monitoring 2016-2018 MX, CO, PE Competitive monitoring Quarterly scan of payments industry developments and competitive analysis

Landscaping the digital wallet market in Colombia Q4 2017 CO Digital wallets Evaluation of four leading digital wallets in Colombia

2018 Planning Day Bancolombia: Macro trends in Colombia’s payments industry

Q4 2017 CO Macro trendsAnalyzes trends in card issuing, card acceptance, financial inclusion, contactless payments

E-commerce market sizing and payment methods, Latin America

2017 CO, CH, PE, AR E-commerce E-commerce market sizing and breakdown by payment method

Market sizing and payment method analysis, SE Asia 2017Thailand, Vietnam, Cambodia, Philippines, Hong Kong, Laos, Malaysia

E-commerce E-commerce market sizing and breakdown by payment method

Global perspectives on cash 2017Latin America, North Africa, Sub-Saharan Africa, South East Asia, South Asia

E-commerce Identification and analysis of cash payment methods for e-commerce

Optimizing e-commerce payments in Brazil 2017 BR E-commerceComprehensive analysis of the Brazilian e-commerce gateway and PSP landscape.

©2020. All rights reserved. ǀ Private and Confidential www.americasmi.com

1 AMI is Latin America’s leading independent marketintelligence consultancy

2Our founding partners helped pioneer the field ofmarket intelligence in Latin America

3Our consultants have advised a third of the region’s100 largest strategic investors over a span of twodecades

4AMI consultants have conducted over 2,000 clientengagements in Latin America since 1993

5Our holistic approach to market intelligence isunique. We combine market research, competitiveintelligence, political analysis and economicforecasting in our studies.

About AMI

[email protected]

+1 (305) 873-4311

AMI PaymentsPractice Leader

Lindsay Lehr

24

© 2020. All rights reserved. ǀ Private and Confidential www.americasmi.com

Contact our relevant practice leaders

Lindsay LehrPayments

[email protected]

For more information visit:

[email protected]

www.americasmi.com

+1 (305) 441 9300

Diego RodriguezLogistics

[email protected]

Guillaume CorpartHealthcare

[email protected]

Ricardo AlvarezConsumer Services & e-commerce

[email protected]

John PriceGeneral enquiries

[email protected]