american and japanese expatriate s.c. schneeder•human resource management systems, the issue of...

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"AMERICAN AND JAPANESE EXPATRIATE ADJUSTMENT: A PSYCHOANALYTIC CONTRIBUTION" by S.C. SCHNEEDER• and K. ASAKAWA•• 94/24/0B * Associate Professor of Organizational Behavior, at INSEAD, Boulevard de Constance, 77305 Fontainebleau Cedex, France. ** Doctoral Student of Organizational Behavior, at INSEAD, Boulevard de Constance, 77305 Fontainebleau Cedex, France. A working paper in the INSEAD Working Paper Series is intended as a means whereby a faculty researcher's thoughts and findings may be communicated to interested readers. The paper should be considered preliminary in nature and may require revision. Printed at INSEAD, Fontainebleau, France

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Page 1: AMERICAN AND JAPANESE EXPATRIATE S.C. SCHNEEDER•human resource management systems, the issue of expatriation ... and more severe will be the culture shock stage and the repatriation

"AMERICAN AND JAPANESE EXPATRIATEADJUSTMENT: A PSYCHOANALYTIC

CONTRIBUTION"

by

S.C. SCHNEEDER•and

K. ASAKAWA••

94/24/0B

* Associate Professor of Organizational Behavior, at INSEAD, Boulevard de Constance,77305 Fontainebleau Cedex, France.

** Doctoral Student of Organizational Behavior, at INSEAD, Boulevard de Constance,77305 Fontainebleau Cedex, France.

A working paper in the INSEAD Working Paper Series is intended as a means whereby afaculty researcher's thoughts and findings may be communicated to interested readers. Thepaper should be considered preliminary in nature and may require revision.

Printed at INSEAD, Fontainebleau, France

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AMERICAN AND JAPANESE EXPATRIATE ADJUSTMENT:A PSYCHOANALYTIC CONTRIBUTION

SUSAN C. SCHNEIDERAssociate Professor of Organizational Behavior

KAZUHIRO ASAKAWADoctoral Student of Organizational Behavior

INSEADBlvd de Constance

Fontainebleau 77305,France

Telephone: 33 1 60.72.40.00Fax: 33 1 60.72.42.42

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ABSTRACT

AMERICAN AND JAPANESE EXPATRIATE ADJUSTMENT:

A PSYCHOANALYTIC CONTRIBUTION

While a wide range of literature on expatriation and

repatriation tends to focus on individual adjustment and

human resource management systems, the issue of expatriation

has not been sufficiently examined in the context of

personal development, beyond professional or career

development, nor the impact of the sociocultural context.

A psychoanalytic approach can be useful in understanding

personal and family adjustment as well as some cultural

determinants of response to expatriation. Issues of

dependency, separation and individuation, and autonomy and

control may provide important insights into expatriation and

reasons why, for example, Japanese and American expatriates

differ in their response.

2

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Failed expatriate assignments are costly not only to

the company but to expatriates and their families. The costs

to companies are high in terms of lost money and

productivity, while the personal costs can be counted in

terms of career, personal and family development. Different

rates of failure have been found in U.S., European and

Japanese multinational companies; the U.S. expatriate had

the greatest chance of failure while the Japanese expatriate

had the least (Tung, 1988a; Black, 1992).

To understand the reasons for failure, research on

expatriation adjustment has been conducted at different

levels of analysis . At the macro-level, country factors

have been explored including both the home and host as well

as the cultural distance between the two (Mendenhall and

Oddou, 1985). Also, company factors such as HRM systems have

been examined (Tung,1987; 1988b). At the micro-level, the

adjustment of expatriates and their families to the

environment abroad or back home has been the central issue

(Black, 1992; Black and Gregersen,1991a; 1991b; de Cieri

et.al.,1989; Black and Stephens,1989; Torbiorn,1982)).

Theories concerning the process of adjustment have been

developed (Black and Mendenhall, 1991), and mechanisms of

adjustment such as attribution (Mendenhall and Oddou,1985),

uncertainty reduction and expectation (Black,1992; Dean

et.al.,1988) have been discussed. More attention is also

being paid to problems of repatriation (Adler,1981;

Harvey,1983; Claque and Krupp,1978; Kenda11,1981,

3

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Black,1992). The purpose of this paper is to briefly review

the factors associated with expatriate adjustment, and to

suggest some deeper psychological and cultural issues that

may affect adjustment and that may help to explain

differences found in adjustment between U.S. and Japanese

expatriates.

Factors influencing adjustment

Many factors, as shown in figure 1, have been

identified which affect successful adjustment to

expatriation and repatriation: country (both home and host

country); company, and the individual/family.

-- insert figure 1 here --

Country factors.

Host country factors are those factors peculiar to the

host country which promote or hinder expatriate adjustment.

For example, cultures of some countries are more difficult

to adapt to than others (Mendenhall and Oddou, 1985;

Torbiorn, 1982; Jones and Popper, 1972; Pinefield, 1973).

Black and Mendenhall (1991) hypothesized different

adjustment patterns related to their similarity with the

home culture or previous exposure to the other "foreign"

cultures; for example, the greater the dissimilarity between

the host and home national or corporate cultures, the longer

and more severe will be the culture shock stage and the

repatriation adjustment. Thus, the cultural distances

between host and home country is seen as an important

variable for one's adjustment. Host country factors also

4

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include issues such as attitudes towards MNCs, the role of

expatriate managers, and the degree of nationalism, among

others. Some countries are actively seeking foreign

investment making it very attractive to companies while

others are more hostile to foreign MNC involvement as it is

seen as a threat to national sovereignty (Vernon, 1971).

Furthermore, there are often legal requirements as to the

number of expatriates allowed and the number of local

managers that must have key positions.

Home country factors also influence expatriate's

adjustment and performance. One study concluded that the

home country culture matters most (Steining and

Hammer,1992). For example, manager's conceptions of

organization are found to be deeply rooted in home culture

despite frequent exposure to foreign cultures

(Laurent,1983). Reentry adjustment varies according to the

difference in home country conditions, e.g. poor housing

conditions at home and downward shift in social status

(Tung,1988b). The degree of heterogeneity of the home

country culture also makes a difference as a more

homogeneous society may not easily accept someone with

exposure to a different culture.

Company factors

Company factors have also been identified as promoting

effective expatriation and repatriation. Strategic human

resource management is considered crucial to managing

successfully expatriation. For example, HRM policies such as

5

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selection and training (of expatriate managers and their

spouses), mentoring, assistance in relocation and continuous

support to the family, as well as career and reward systems

are considered to be key factors (Tung,1987; Mendenhall and

Oddou,1985).

Company assistance has been found to be one of the most

consistent and strong predictors of psychological adjustment

of expatriates and their spouses (Black and Gregersen,1991a;

de Cieri et.al., 1989). Black and Gregersen (1991b) went one

step further finding that it is the spouse's self-initiated

predeparture training that has a positive relation with

spouse adjustment.

Overall, it is considered to be important for a company

to include spouse and family for consideration in expatriate

selection and training (Harvey, 1985; Tung, 1982; de Cieri

et.al., 1989). This is not confined to expatriation, but

includes repatriation as well. Although repatriation may be

more difficult than expatriation in terms of adjustment, not

enough attention has been paid (Adler, 1981; Harvey, 1982),

and very few companies have actually established the

repatriation programs (Adler, 1986; Tung, 1988b).

Company factors also include a career system which is

perceived as fair to the expatriates and repatriates in

terms of promotion,reward and incentives. While expatriates

often benefit from high salaries and perks this can create

resentment from both local and home country managers.

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Furthermore, many companies are finding the costs of

expatriation too high.

In repatriation, many problems may occur, particularly

regarding career advancement opportunities. Such problems

are rather common in U.S. MNCs where expatriate's

expectations of upward career advancement are not realized

upon reentry, since international experiences are generally

not considered as important criterion for promotion to

senior management position (Tung, 1988a; Black and

Gregersen, 1991a).

The rationale for expatriation also plays an important

role, e.g. technology transfer, management and/or

organizational development, and maintenance of corporate

culture, or "cultural control" (Edstrom and Galbraith,

1977). Successful expatriation is considered to be

necessary for effective and efficient international control

(Doz and Prahalad, 1986).

Individual/family factors

Individual and family factors play an important role

affecting expatriate adjustment, such as length of time

spent abroad or back home, age, social status, expatriate-

spouse interaction (Black and Gregersen, 1991a). Personal

attributes related to success are motivation, technical

competence, and ability to cope with responsibility

overseas. More specifically, individual traits considered

necessary to be culturally adaptive are open-mindedness,

7

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8

self-confidence, ability to relate to people, and curiosity

(Kets de Vries and Mead, 1991).

Reasons for the failure of adjustment have been

identified that are not only related to the expatriate but

also related to the spouse and family. Therefore, there is

increasing focus on adaptation of spouses and children .

Black and Stephens (1989) have empirically demonstrated the

role of spouse's adjustment. Favorable opinion of the

overseas assignment by the spouse has been found to be

positively related to the spouse's adjustment, while the

novelty of the foreign culture has a negative relation with

the spouse's adjustment. Furthermore, adjustment of spouse

is highly correlated to adjustment of the expatriate

managers and the adjustment of spouse and expatriate are

positively related to expatriate's intention to stay in

overseas assignment.

In sum, much of the literature on

expatriation/repatriation remains broad in focus -

identifying a multitude of factors at multiple levels - and

fairly normative. Significant rates of failure and

substantial costs of failed assignments necessitate a more

in-depth look that captures the dynamics of the experience

of expatriation. As personal and family adaptation is seen

as the major reason for failed assignments, and as failure

rates differ across countries, it is perhaps worth exploring

in more depth some of the psychodynamic influences that may

help to explain these failures. In the next section, we will

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elaborate on such issues from the psychoanalytic perspective

to take into account the earlier life experiences (Erikson,

1950) and the family relationship, especially the early

mother-child relationship (Mahler et al, 1975). Although

psychoanalytic theory, as developed in Western Europe and

the United states, may better explain American expatriate

adjustment, variations in key themes, such as dependency and

control, may provide insight into Japanese expatriate

adjustment as well.

Furthermore, a number of studies have shown a lower

failure rate of the Japanese expatriates in comparison to

the U.S., which is attributed to the HRM policies, such as

better selection policy, training, and maintenance of

communication with expatriates abroad (Tung,1987; Black and

Stephens,1989; Black and Mendenhall, 1991; Black and

Gregersen, 1991c). Our argument is that while such HRM

systems are quite important to the success of expatriation,

the socio-cultural context also plays an important role. It

may be useful to understand how situational factors, such as

host country environment and organization practices,

interact with issues of personal development and socio-

cultural factors. We need, therefore, to examine reasons

for differences in expatriation adjustment across borders -

e.g. U.S. vs. Japan - beyond HRM systems and in terms of

personal development within the socio-cultural context.

9

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10

A Psychoanalytic Approach

A psychoanalytic approach can be useful in

understanding personal and family adjustment as well as some

cultural determinants of response to expatriation. Early

childhood experiences, socialization practices, and

educational systems have a strong impact on personality

development and adjustment behavior. Issues in personal

development -- dependency, separation and individuation,

autonomy and control, and intimacy -- may provide important

insigHts into expatriation experience and reasons why, for

example, Japanese and American expatriates differ in their

response.

Issues in personal development

Dependency . Early in life, a child has to negotiate

dependency needs. In Western cultures, a certain amount of

frustration of needs was deemed necessary for developing

frustration tolerance and subsequently impulse control

(Freud, 1961/1932). Parents were warned not to be

overindulgent, not to respond immediately to the infant's

cries, but, of course, eventually to gratify these needs.

These experiences also develop a child's sense of reality

and fantasy. The internal object world develops from

experiences with the gratification and frustration of

dependency needs (Klein, 1932). Personal identity develops

along the lines of good me/bad me which is first

incorporated (introjected) from these experiences and then

projected on others. Thus, early mechanisms for dealing with

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reality involves splitting the world into good and bad.

Over time, a more coherent, stable identity evolves that

integrates both good and bad aspects and sees the world for

better and for worse.

Separation and individuation. Another developmental task is

to establish a sense of self as separate from other.

Initially, the infant experiences autism (no sense of

other), and then symbiosis (no sense of separation from

other). Through experiences such as those described above,

a sense of self as separate from other evolves. Boundaries

are established between "me and not me". Games of hide and

seek reflect concerns for object constancy and the ability

to cope with (or control) the appearance and disappearance

of the other.

Autonomy and control. Power struggles of the "terrible

twos" reflect efforts to assert control over self and other.

At the same time there is the need to assure nurturance as

the child is not really capable of being independent. Thus

testing, through approach and avoidance, is repeated in

order to master this crucial developmental task.

Intimacy. The ability to separate self from other, i.e. to

establish boundaries, and, at the same time, to negotiate

dependency needs creates the sense of interdependence and

eventually the ability to form intimate relations based on

mutuality, without fear of loss of identity or loss of

autonomy.

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While these issues are discussed in the psychoanalytic

approach primarily at the individual level, these issues of

course involve the family and are therefore relevant at the

family level: how dependency needs are met, how processes of

separation and individuation are managed, how the family

reacts to autonomy and control, and how they respond to

intimacy. Families wherein personal boundaries are not

sufficiently developed, represent an "undifferentiated ego

mass" (Minuchin, 1974). Boundaries between generations may

be podrly defined and it is not clear who is parenting whom.

Such families are threatened by efforts of its members to be

independent and to assert autonomy and control. Unmet

dependency needs may be gratified by using alcohol and

drugs. Acting out through aggressive behavior can represent

frustrated efforts to separate and to assert autonomy and

control.

The expatriate experience

The above discussion of some central dynamics described

in the psychoanalytic literature provides a starting point

to examine the experience of the expatriate and their

families. Leaving home stimulates dependency needs as

support networks, extended families, and friends are being

left behind. While the expatriate community in the host

country may be extensive, the relationships are created by

circumstance, and tend to be more superficial and certainly

less gratifying than the long term relationships that have

been established at home. Thus the family is confronted

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with having additional pressures to meet members dependency

needs, further magnified by having to cope with an

unfamiliar environment, as well as less opportunities or

outlets for expressions of individuation, e.g. outside

interests, or spouse's career.

A supportive family environment means that the family

is able to tolerate dependency needs and at the same time

encourage separation and individuation in the new

environment. Families that have not resolved these issues

are unlikely to provide this type of support. The

expatriate devotes more and more time to the job, in part

out of necessity and in part out of avoidance of family

tensions, while the spouse who feels increasingly abandoned,

alone to fend for not only themselves but also for the

family unit, becomes more and more depressed and/or

resentful.

Frustrated dependency needs as well as frustrated needs

for individuation create stress which only furthers feelings

of dependency and helplessness. As a result, early defense

mechanisms may be reactivated, such as denial and splitting.

Denial may, inpart, be the basis for the honeymoon period,

wherein differences are downplayed, problems are minimized

and everything looks wonderful. The next phase of

irritability may reflect the mechanism of splitting the

world into all good and all bad: our ways are good (right,

efficient, make sense, etc.); the hostcountry ways are bad

(wrong, stupid, inefficient, make no sense,etc.). We/they

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feelings are exacerbated, particularly if the expat

community becomes the haven of "we", which is reinforced by

fulfilling, as a group, the dependency needs of its members.

This further draws the boundaries between host country and

limits the possibilities for creating more intimate

relationships with local nationals.

For the expatriate, feelings of dependency may be

activated with regard to the parent or "mother" company.

While many expatriates enjoy the freedom and autonomy of

foreilgn assignment, they may also feel cut off from the

resources and networks of information and power. These

issues are particularly rekindled upon reentry, or

repatriation.. Loss of a mentor or network, particularly in

American companies where turnover or career progression is

faster, exacerbates the sense of abandonment and having been

"left out in the cold".

Furthermore, being or having been abroad in some ways

you are no longer considered part of the family but as if

you were some distant visiting cousin. This feeling may be

exacerbated in companies where there is a very tight knit

sense of family, or strong culture of belonging, and where

there is little tolerance for those who try to be different

or to assert independence and autonomy. The return of the

expatriate thus may be viewed more as the return of the

prodigal son, than the conquering hero.

In summary, the experience of the expatriate and their

families stimulates early childhood issues and concerns

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regarding dependency,separation and individuation, and

autonomy and control. Without successful resolution of

these early developmental stages, it is more difficult to

develop task mastery and to form intimate personal

relationships that are based on interdependence and

mutuality. Those expatriates or their families that have

not adequately resolved these issues will have greater

difficulty in adjusting to a foreign environment,

particularly as they are cut off from emotional resources at

home that had been provided by extended family, friends,

outside activities as well as spouses' careers. Depression

and resentment can result in alcohol and drug abuse or other

acting out behavior, e.g. sexual and aggressive, which may

be further stimulated by the availability of these outlets

in the local environment. These issues are further

exacerbated upon reentry, where the expatriates find

themselves to be strangers in their "home" land.

Long terms expats, those who have been posted in many

countries for many years, may sense a loss of roots or a

marginal identity - "feeling at ease anywhere but belonging

nowhere"(Osland, 1991). They may suffer the army brat

syndrome of never developing close friends, always feeling

like an outsider, and perhaps an overreliance on family for

affective relationships. They may adapt the "colonial

mentality", remaining distant and somewhat superior,

barricaded within the expat community, perhaps as a way of

protecting identity. On the other hand they may go native,

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16

become chameleons, losing a sense of identity. In neither

case, does the ability to develop empathy evolve, which is

dependent upon the ability to maintain one's identity while

being able to see the world through the eyes of the other.

Empathy, of course, is the foundation upon which intimate

relationships based on mutuality are built.

Sociocultural influences: The contrast with Japan

One question that has remained unexplored is the

relative importance of the cultural background of the

expatriates. In their comparative study of expatriate

adaptation between American and Japanese managers, Steining

and Hammer (1992, p.77) concluded that "the cultural

background of the expatriate sojourner may be more important

than the particular country-specific environment in

influencing cross-cultural adaptation".

From the psychoanalytic perspective, it is not

surprising to find that Japanese and American managers

differ significantly in their adaptation. These two

countries are remarkably different in terms of child rearing

and socialization practices, education and religion, among

others. Kiefer (1970) focused her U.S.- Japan comparison in

terms of the psychological interdependence of family,

school, and bureaucracy, and described how such social norms

affect individual's psychosocial development. Perhaps we

can better understand such sociocultural differences between

Japanese and American by using the psychoanalytic concepts

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presented above: dependency; separation and individuation;

and autonomy and control.

The concept of dependency is more complicated in Japan,

with more variation than in the West. "Amae", the Japanese

term, is more subtle and more differentiated than

"dependency" (Doi, 1987). Amae is closely related to the

issues of separation and individuation as well as autonomy

and control as presented here (Doi, 1971; 1975; 1987). In

Japan, dependency needs are met, and separation and

individuation are discouraged. Caudill and Weinstein (1974)

characterize the Japanese child rearing as fostering a

blurring of boundary between mother and child. Children are

raised in ways that promote experiences of satisfaction

achieved through physical and psychological relatedness with

parents and siblings (Weisz et. al., 1984). Skin-to-skin

relation is much more extensive than in U.S., even beyond

feeding (Caudill and Weinstein, 1974). The infant shares a

bed with its mother in Japan, whereas in the U.S. this is

discouraged. The limited housing situation in Japan

requires the children to accommodate to other family members

(Benedict, 1946; Befu, 1971).

Taking off shoes when entering the house makes a clear

distinction between outside and inside in Japan. For

example, on the eve of the beginning the spring, in a

traditional bean-scattering ceremony, one throws beans out

of windows shouting "devils out, happiness in." Locking the

child out of the house is a severe punishment for the

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Japanese children, whereas grounding the child inside the

house is more typical punishment for American children

(Lebra, 1976; Vogel and Vogel, 1961). In Japan, returning

home means the end of punishment, and in the U.S.,

termination of the forced alignment means autonomy from

family -- the end of punishment and regaining autonomy and

control. Also, Japanese parents' emphasis on empathy-

oriented discipline by showing how a child's misbehavior

would hurt the other's feelings (Conroy, Hess, Azuma, and

Kashiutagi, 1980) reinforces the sense of interrelatedness.

The dependency of the Japanese child on his mother in

the early years of his childhood continues to exist in the

later life in his sense of obligation. According to Kiefer

(1970), the Japanese family is an institution that binds the

individuals for life, and one is encouraged to view his

relationships with other family members as one of continuing

mutual support and participation in common goals. On the

other hand, the American parents give strict commands to the

children to abide by until they are grown up, but encourage

them to develop their own initiatives once they are grown

up.

Cultural differences between the U.S. and Japan in

terms of perceived control over the environment have been

discussed in terms of proactive vs adaptive behavior

(Maruyama, 1984). Weisz, Rothbaum and Blackburn (1984)

explain this difference in terms of primary and secondary

psychological control. In primary control, individuals

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enhance their rewards by influencing existing realities. In

the U.S., where primary control is more prevalent, this

means taking a proactive stance, taking initiative. In

secondary control,individuals enhance their rewards by

accommodating to existing realities and maximizing

satisfaction or goodness of fit with things as they are.

Secondary control is considered interpretive in line with

Bulman and Wortman (1977)'s analogy that paralyzed accident

victims typically develop explanations for their accidents

and find in the accidents a sense of purpose. Secondary

control is also considered to be vicarious in that by

aligning oneself with others one participates

psychologically in the control they exert (Rothbaum, Weisz,

and Snyder, 1982). In Japan secondary control is more highly

valued and more often anticipated, resulting in a more

adaptive posture.

Difference in socialization practices and education may

form different behavioral patterns for Japanese and American

expatriates. Throughout schooling, the Japanese children are

trained to conform to norms for their groups, and to

subordinate one's self to duties to one's group (Benedict,

1946). While the American classroom resembles a competitive

arena, the Japanese classroom resembles the training ground

of a single team: to learn how to play the game of life

cooperatively (Kiefer, 1970). Selection, however, is highly

competitive which reinforces the group feeling for those

accepted.

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The expatriate experience

Selection. In the international human resource management

literature, the low failure rate of Japanese MNC's

expatriation as compared with its American counterparts is

frequently explained by the careful selection of the

expatriates on the part of the personnel department of

Japanese MNCs (Tung, 1987). Rotation is considered to be a

common HRM practice in the Japanese firms, and the employees

normally take the transfer for granted as part of his long-

term i'n-company career building.

However, very little has been mentioned as to the way

the individuals selected react to the appointment to the

foreign office. The somewhat seemingly obedient attitude of

Japanese managers toward their foreign assignment can be

interpreted in terms of "secondary control", in that

individuals accommodate to existing realities. The selected

expatriates may also derive a certain meaning from the

appointment, interpretative secondary control, contributing

to enhanced adaptation or acceptance of the foreign

assignment.

Relations with headquarters. Research has also found that

the low failure rate of Japanese MNC's expatriation partly

comes from the firm's effort to maintain communication and

supervisory relations with the expatriates (Tung, 1987).

Japanese MNCs have tighter personal ties between

headquarters and subsidiaries, as shown by frequent

information exchange (Negandhi and Baliga, 1981). This

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centrifugal orientation of the MNC encourages headquarters

to use expatriation as a tool of cultural control (Edstrom

and Galbraith, 1977). Besides such effort on the part of

the headquarters, there is also a good strategic reason for

the expatriates to maintain ties with headquarters, so that

they won't be excluded from the promotion race and

information-sharing.

While all these factors are quite important, the

psychological reasons which encourage the expatriates to

remain tied to the home country organizational network

relate to the dependency issues discussed above. Japanese

expatriates tend to align themselves with their firms,

prefering to maintain close relationships with others. They

are discouraged from attempting to shape realities to fit

their individuals wishes and focus on the needs of the

group. Americans put more emphasis on autonomous pursuit of

self-actualization and deemphasize this alignment with

others. Thus expatriates may project early childhood

relations with mothers into the attachment to the home

country office. The Japanese expatriates tend to stay close

to the personal network at headquarters so that they won't

be excluded from it, just as the ultimate punishment for

them was to be locked out of the house to terminate the

psychological alignment with family members. The American,

on the other hand, may want to avoid being "grounded inside"

while being abroad and enjoy the autonomy and control of

expatriation.

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22

The Japanese business community is basically made up of

informal network of people sharing an "emotional commitment"

to the common value (Yoshino, 1976). Staying away from the

community given the long distance makes it very difficult to

share such emotional ties (Nakane, 1972). The expatriates of

Japanese MNCs are therefore quite sensitive to what's

happening at home office and do their best to maintain their

personal contacts, both officially and informally . Even

while working at foreign office, the expatriate's mind stays

at hoMe. "Out of sight, out of mind" is what they are most

afraid of while being abroad.

The Japanese system of management requires constant

consultation and interaction between the parent headquarters

and subsidiary. However, this doesn't necessarily mean that

the local staff are strictly directed by headquarters in

terms of the details of their tasks. Rather, the local

subsidiary gets vague, arbitrary direction; the decision-

making structure is formally centralized but is de facto

delegated to local offices (Yoshino, 1976; Lincoln et. al.,

1986). Nevertheless, by aligning themselves with

headquarters, the Japanese expatriate demonstrates

secondary, vicarious, control, i.e. they gain control

through the other, and through relatedness to the other.

The emphasis on empathy has also taught expatriates how to

read the needs of headquarters and the need for

interdependence as opposed to independence. Perhaps for this

reason important management positions have been almost

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exclusively held by Japanese (home country) nationals. As

control mechanisms in Japanese organizations are usually

implicit rather than explicit (Pascale and Athos, 1981;

Yoshino, 1976), they have been developed over time through

extensive socialization. Thus it may be more difficult for

foreigners to understand it and behave accordingly (Tung,

1988).

In summary, cultural differences in the stages of

psychological development can influence expatriate behavior.

Pn the case of Japan, dependency is encouraged through

intimate mother-child relationship, characterized by their

extensive use of skin-to-skin relationship, infant's bed-

sharing with mother, and in later life by continuing mutual

support relationship with other family members.

Separation and individuation, on the other hand, are

discouraged,as evidenced by the Japanese child rearing as

fostering a blurring of boundary between mother and child.

As for autonomy and control, children are raised in Japan in

ways that promote secondary control, where diverse

experiences of satisfaction are achieved through physical

and psychological relatedness with parents and siblings.

Deprivation of child's autonomy is not considered as severe

punishment as in US, and Japanese parents' emphasis on

empathy-oriented discipline showing how a child's

misbehavior would hurt another's feeling reinforces this

relatedness. Throughout schooling, the Japanese children

are trained to conform to norms for their groups.

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24

Such sociocultural background would influence

expatriates'behavior. While human resource management

literature attributes low failure rate of Japanese MNC's

expatriation to such factors as careful selection and

training, as well as frequent communication with

headquarters (Tung, 1987), the underlying psychodynamic

factors should not be ignored. Dependency would influence

the Japanese expatriates' tendency to align themselves with

headquarters, rather than to put more emphasis on autonomous

pursiiit of their own will. Discouraged separation and

individuation since childhood would influence the Japanese

expatriates' close ties and relations with headquarters.

Rather than insisting their autonomy and control, the

Japanese expatriates align themselves with the headquarters

even if their tasks are not necessarily strictly directed,

due to vicarious secondary control and empathy oriented

discipline.

Considering pschyodynamic and cultural factors may

prove fruitful in further exploring issues of expatriation,

particularly in understanding reasons for the differences

among countries. While other more frequently discussed

issues related to strategic HRM systems are quite important

in determining expatriate adjustment in Japan and the U.S.,

issues of personal development as discussed here should shed

some new light on country differences in adaptation to

expatriation which have not been frequently discussed yet

may be equally important.

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Conclusion

Expatriation has been studied from various aspects,

ranging from company reasons for sending expatriates abroad

to individual adjustment to a different environment. We

presented three factors which affect adjustment for

expatriation and repatriation: country, company, and

individual/family. These factors are interrelated. While

individual factors are often discussed in the literature of

expatriation, they remain either descriptive or normative.

The issue of expatriation has not been sufficiently examined

in the context of personal development, beyond professional

or career development, nor the impact of the sociocultural

context.

A psychoanalytic perspective provides a useful lens

which allows us to explore expatriate's individual

psychological adjustment to local environment within a

broader sociocultural context. Differences in adjustment to

expatriation between U.S. and Japanese expatriates may be

related to developmental issues such as dependency,

separation/individuation, and autonomy and control.

Though at a preliminary stage, our attempt was to

suggest that the issues of expatriation involve much deeper

psychological and sociocultural influences than are usually

considered in human resource management literature. Using a

psychoanalytic framework allows us to link the business

issue, i.e. expatriate's adjustment, to the broader

sociocultural context. This enables us to take a more in

25

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depth look at some of the problems experienced by

expatriates and their families in expatriation/repatriation

as well as to better appreciate the reasons for the

differences found between U.S. and Japanese managers.

26

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Figure 1

EXPATRIATION / REPATRIATION ADJUSTMENT

27

Country Factors

Host/Home- culture distance- attitudes towards MNCs- attitudes towards expatriates- sociocultural:

heterogeneity/homogeneity

Company Factors

- HRM- rationale for expatriation- corporate culture

Individual/Family Factors

Individual:- technical competence- personality traits- motivation to go abroad- expectations

Family:-spouse's motivation- expat/spouse interaction- children

Adjustment

expatriation/repatriation

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