alexander college student handbook
TRANSCRIPT
STUDENT
ALEXANDER
COLLEGE
HANDBOOK
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ALEXANDERCOLLEGE.CA
STUDYING AT AC
Reading your Schedule
Student ID CardCanvasMyAC
Waiting ListsFull-Time Study Status PrivacyEmergency ProceduresCode of ConductPlagiarismDispute Resolution
ProbationSuspensionUPREReinstatement
Campus MapAcademic CalendarSemester Schedule
Important DatesNew Student Information Student Accounts
Important Policies
Academic Standing
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INTRODUCTION
Welcome to Alexander CollegeMission Statement and Goals
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CAMPUS SERVICES
Career AdvisingEnrolment and Academic AdvisingHealth and WellnessLibraryRegistrar's OfficeStudent AffairsStudent Financial ServicesStudent LifeStudent ServicesWriting and Learning CentreGraduationOnline Support Services
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CAMPUSFACILITIES
BookstoreComputer LabsCampus SafetyFirst AidLibraryLost and FoundLunch RoomStudent DenStudy RoomsScience LaboratoriesInterfaith RoomWashrooms
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CONTENTS
OF
TABLE
INTERNATIONALSTUDENTS
Study PermitElectronic Travel AuthorizationTemporary Resident VisaLetter of InvitationExtending your Study PermitStudying and Working in CanadaPost-Graduate Work Permit
TransLinkTaxi/Uber/Lyft
BCID
Security DepositsRent PaymentsAvoiding Scams
Social Insurance NumberIncome TaxTax FormsEmployment Standards
ClinicsHospitalsCrisis Lines
Studying in Canada
Vancouver WeatherCanadian CulturePlaces to ShopBankingTransportation
Identification
Housing
Working
BC Healthcare
Emergency ResponseGlossary of College Terms
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CONTACT US
Campus Locations Contact InformationSocial Media
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RETURN TOCAMPUS
Covid 19 and Return to Campus Primer28
MISSION STATEMENT & GOALS
We look forward to helping you meet your educational goals, andwe hope that your time of study at Alexander College will help youto establish a firm foundation for the future.
At Alexander College you will join a diverse student population ofover 2500 students representing many countries from around theworld. Students come to us for our positive study atmosphere,friendly environment, and dedicated instructors and staff. Weaccept many students who are new to Canada and many for whomthe English language and North American culture are a challenge.
Alexander College’s small class sizes and commitment toindividualized services will ensure that you receive the guidanceyou need to be successful in your studies and confident in yourfuture.
WELCOME TO
ALEXANDER COLLEGE
Alexander College strives for excellence in higher education for students from many culturalbackgrounds and language abilities by providing internationally recognized university transfercourses and degree programs, individual support services, and campus activities to foster local andglobal community engagement.
Provide a supportive learning environment for students with many cultural backgroundsand language abilities.
Offer internationally recognized university transfer courses and degree programs.
Support individual growth and development through academic achievement andcommunity engagement, preparing students for future studies and careers.
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Congratulations on youracceptance at Alexander College!
4 Alexander College // Student Handbook
BURNABY CAMPUS MAP (ACB)
STUDYING AT
ALEXANDER COLLEGE
Student Handbook // alexandercollege.ca 5
ACADEMIC CALENDAR
The Academic Calendar is the College’s guideto admissions, registration, programs, studentservices, student life, policy and procedure, andimportant dates and deadlines.
Link to Academic Calendar
READING YOURSCHEDULE
IMPORTANT DATES
It’s important to know how to read yourschedule. Please check the indicated classdates and times listed on your MyAC account.All times are listed in Pacific Standard Time(PST). Make sure you know what format yourcourses are being delivered (online, blended, on campus or virtual courses).
SEMESTER SCHEDULE
Find class times, dates, and delivery methods forall courses in a current or upcoming term.
Link to Semester Schedule
Link to All Important Dates
Labour Day – College ClosedSeptember 6, 2021
First Day of ClassesSeptember 7, 2021
Last Day to RegisterSeptember 10, 2021
Truth and Reconciliation Day - College ClosedSeptember 30, 2021
Thanksgiving Day – College ClosedOctober 11, 2021
Remembrance Day – College ClosedNovember 11, 2021
Last Day of ClassesDecember 8, 2021
Final Examination PeriodDecember 9-17, 2021
Fall 2021
SEMESTERRESOURCES
6 Alexander College // Student Handbook
New Student Orientation will be held virtually on Thursday, Sept2nd and Friday, Sept 3rd. Come and thrive with us.
Sign into your MyAC account
Sign into your Canvas account
Register for Virtual New Student Orientation
Check Important Dates and Deadlines for the upcoming semester
Download Zoom
Update email address in your MyAC account (if applicable)
Take a look through AC 101 to learn about the free campus resources
Get your Student ID Card
Follow @alexandercollege on Instagram to stay connected
NEW STUDENT AT AC?
TAKE A LOOK AT OUR NEWSTUDENT CHECKLIST!Read through the following items to set yourself up forsuccess in your first semester!
HELLO! ARE YOU A
Before Classes Begin
Your First Month
Student Handbook // alexandercollege.ca 7
FALL ORIENTATION INFORMATION
Learn more about the exciting events we have in store for you here:
For more information please contact the Student Services Unit at:[email protected]
Visit the Website | Register For the Event | View the Schedule
Connect to Canvas
Username: Your 8 digit Student ID Number (ex. 1012XXXX)
Password: Your date of birth (YYYYMMDD)
Need help?Email our Canvas Help team for trouble logging inor general [email protected]
MYAC
View your current course scheduleConnect to your Zoom classes View your registration date Access course registrationPrint your transcriptOrder official documentsUpdate your contact informationBook placement tests and view resultsAnd more!
MyAC is Alexander College's informationsystem. With MyAC you are able to:
CANVAS
Access your course materialSubmit assignmentsView your gradesContact your instructor Join course discussionsTake course tests and quizzesTake online examinationsView important course announcements And more!
Canvas is a digital platform that connectsstudents and instructors. With Canvas you can:
Students must have a verified photo in theirMyAC profile to be eligible to write exams.
This means all new and current students mustsubmit a photo for their MyAC profile. To learnthe steps for submitting, please connect with ourAC Library team or visit the AC Website.
Student ID card [email protected]
STUDENTACCOUNTS
STUDENT ID CARD
LOGGING IN TO MYAC LOGGING IN TO CANVAS
Connect to MyAC
Username: Your 8 digit Student ID Number (ex. 1012XXXX)
Password: Emailed to you by your EnrolmentAdvisor in your welcome package
Need help?Email the Office of the Registrar for a passwordreset or general MyAC [email protected]
8 Alexander College // Student Handbook
IMPORTANTPOLICIES
Alexander College is committed to using thepersonal information we collect in accordancewith the Personal Information Protection Act(PIPA). College records are created andmaintained to ensure appropriatedocumentation of operating activities, and tomeet operational, legal, regulatory and fiscalrequirements and in accordance with thePersonal Information Protection Act (PIPA) inorder to protect personal information.Due to Canadian privacy laws, AlexanderCollege is unable to release student grades toanyone other than the enrolled student withoutsigned consent from that student. To giveconsent, please complete a “Consent toRelease Student Grades” form, available fromthe Office of the Registrar.
3 or more university transfer level coursesENGL 098 plus one university transfer levelcourse; ENGL 099 plus one universitytransfer level course; UPRE 099EASL 068/069, EASL 078/079, EASL088/089 only
Full-time student status is based on the numberof credits or study hours a student is enrolled ineach academic semester. For immigrationpurposes, the definition is used to indicatestudents who are actively pursuing studies andwho may be eligible to work on or off campus.Please note, requirements change dependingon the academic semester.
Winter or Fall TermOne of the following:
Spring Term• 3 or more university transfer level coursesENGL 098 plus one university transfer level
Each course has been established with amaximum number of available course seats.The number of available course seats caries bycourse, and is determined by either establishedteacher/student ratios or by classroom size.
When registration for a course has reached itsmaximum, subsequent registration is assignedto a Waiting List. The waiting list is ordered inpriority sequence by the time and date ofwaiting list selection. The place, or prioritynumber, of the student is listed in the CourseRegistration section of MyAC as a ratio ofpriority number/total list number (for example2/8, meaning a student is 2nd out of 8 totalstudents on the waiting list for that course)
FULL TIME STATUS
EMERGENCYPROCEDURES
Alexander College is committed to maintainingthe safety and security of staff, faculty, andstudents, and staff certified in First Aid are onsite at all times. Detailed information onemergency preparedness and procedures forvarious types of emergencies are available fromthe reception desk.
WAITING LISTS
Student Handbook // alexandercollege.ca 9
PRIVACY
3 or more university transfer level coursesENGL 098 plus one university transfer levelcourse; ENGL 099 plus one universitytransfer level courseUPRE 099
2 or more university transfer level courses
Spring TermOne of the following:
Summer Intensive Term
Different rules for Summer Intensive term applyas it is a scheduled break. Contact theRegistrar’s Office for questions or Read MoreInformation on Full Time Status
Plagiarism. Cheating. Submitting the same, or substantially thesame, essay, presentation, or assignmentmore than once. Impersonating a candidate. Submitting false records or information. Falsifying or submitting false documents. Attempting to engage in, or assisting othersto engage in Academic Misconduct.
Disrupting instructional activities. Damaging, removing, or makingunauthorized use of college property. Injuring or harassing. Assault.Threatening or intimidating
Students are expected to conform to collegestandards in terms of behaviour, and failure todo so results in a misconduct report filedagainst the student which can have differenttypes of consequences. There are generallytwo types of misconduct: Academic Misconductand Behavioural Misconduct.
Academic MisconductIgnorance of the appropriate standard ofacademic honesty is not acceptable as adefence to an allegation of AcademicMisconduct. Academic Misconduct that issubject to penalty includes, but is not limited to,the following:
1.2.3.
4.5.6.7.
Non-Academic MisconductIgnorance of the appropriate standard ofbehaviour is not acceptable as a defence to anallegation of Non-Academic Misconduct. Non-Academic Misconduct that is subject toDisciplinary Measures includes, but is notlimited to, the following:
1.2.
3.4.5.
Read more on Misconduct
CODE OF CONDUCT
DISPUTE RESOLUTION
Plagiarism involves using someone else’sideas, words or thoughts and presentingthem as your own.
Understand that plagiarism is not alwaysintentional. If you forget to cite, this is alsoplagiarism. An easy way to avoid getting introuble is to cite your sources as you write.
The consequences of plagiarism or cheatingcan be very severe. You will get an AcademicAlert, which may get you suspended orexpelled.
Students who are uncertain as to whatconstitutes plagiarism should consult theirinstructor before handing in any assignments.Students may also consult the Writing andLearning Centre for proper citation methods.
PLAGIARISM
Appeals may involve, but are not limited to areconsideration of grades, discipline, fees,college policy or practice, or transfer credit. If adisagreement arises between or among collegeparticipants and concerning college business,then all steps should be taken to resolve theissue as close to the source as possible. Forexample, if the issue is a disagreementbetween a student and his or her instructor,these two people should do their best to resolvethe issue themselves. If the initial participantscannot reach consensus, then the issue can beescalated to the Director, then to the EducationCommittee, and finally to the President. In allcases, when an issue is escalated, all parties tothe disagreement must submit their positionsand arguments in writing.Academic Appeal | Registration Appeal | GradeAppeal
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Poor attendance Term GPA below 1.50Academic MisconductInitial Probation. Students who are admittedunder our "Provisional Admission policy"start their studies on Academic Probation
Academic standing is recalculated fourtimes per year, following the release of finalgrades at the end of each term.
Good Academic StandingA student is considered to be in good academicstanding when their cumulative GPA is aboveor equal to a minimum of 1.50 and they are notunder Academic Alert, Probation, orSuspension.
Academic WarningA student receives an Academic Warning if theCollege has any reason to be concerned aboutthe student’s academic performance during theterm. All students who have a term ending witha cumulative GPA of less than 1.50 are placedon Academic Warning.
Academic ProbationAcademic Probation is a caution to studentsindicating that their academic standing at theCollege is in jeopardy.Students are placed onAcademic Probation for the following reasons:
Students are not subject to probation until theyhave completed at least 15 credits or equivalentcredit hours of academic coursework. A studenton probation may not attempt more than 10credits in a single term.
Academic Probation is lifted and the student isreturned to “Good Academic Standing” whenthe student has successfully completed thefollowing term with a term GPA of at least 1.50.
ACADEMIC STANDING
REINSTATEMENT
Students on Academic Suspension areinvited to take UPRE 099 - UniversityPreparation.
Pass UPRE 099 to be readmitted toGood Academic Standing Fail UPRE 099 and continue onAcademic Suspension
Students on Academic Suspension whosuccessfully complete 9 or more credits oftransferrable coursework at another BCCATmember institution, subsequent to thesuspension period, and with a term GPA of1.50 in at least 9 credits, will be readmittedto the College with good academic standing.
Academic SuspensionA student who meets the requirements forAcademic Probation who is already onAcademic Probation is normally suspended.
Students on Academic Suspension may bereinstated to good academic standing in one oftwo ways:
Students who are readmitted to the College arereadmitted in good academic standing.
For more information, please contact the Officeof the Registrar:[email protected]
Student Handbook // alexandercollege.ca 11
Poor attendance Term GPA below 1.50Academic MisconductInitial Probation. Students who are admittedunder our "Provisional Admission policy"start their studies on Academic Probation
Academic standing is recalculated fourtimes per year, following the release of finalgrades at the end of each term.
Good Academic StandingA student is considered to be in good academicstanding when their cumulative GPA is aboveor equal to a minimum of 1.50 and they are notunder Academic Alert, Probation, orSuspension.
Academic WarningA student receives an Academic Warning if theCollege has any reason to be concerned aboutthe student’s academic performance during theterm. All students who have a term ending witha cumulative GPA of less than 1.50 are placedon Academic Warning.
Academic ProbationAcademic Probation is a caution to studentsindicating that their academic standing at theCollege is in jeopardy.Students are placed onAcademic Probation for the following reasons:
Students are not subject to probation until theyhave completed at least 15 credits or equivalentcredit hours of academic coursework. A studenton probation may not attempt more than 10credits in a single term.
Academic Probation is lifted and the student isreturned to “Good Academic Standing” whenthe student has successfully completed thefollowing term with a term GPA of at least 1.50.
STUDENT RESOURCES
CONTACT INFORMATION [email protected]
Book a Virtual Appointment Here
Career Services is here to help you succeed atwork during your time at Alexander College. Werun workshops and programs, offer in-personsupport, and provide online resources to helpyou navigate your career.
BOOK AN APPOINTMENT
SERVICES
Office HoursMonday - Friday: 8:30am to 5:00pm PSTWalk-In Appointment HoursMonday - Friday: 10:00am to 12:00pmand 1:00pm to 3:00pm PST
For In-Person Appointments, visit theStudent Affairs Check-In Window inthe ACB Library
Resume and Cover Letter WritingInterview PracticeCanadian Career Readiness ProgramOn Campus Student Worker ProgramExternal Career Opportunities
Services offered:
Career Advising Website
12 Alexander College // Student Handbook
CAMPUS RESOURCES
CAREERADVISING
CONTACT INFORMATION [email protected]@alexandercollege.ca
Email to set up a Virtual Appointment
BOOK AN APPOINTMENT
SERVICES
Office HoursMonday - Friday: 9:00am to 5:30pm PST
For In-Person Appointments, visit theFront Desk at ACB
Explaining Degree RequirementsProgram Planning WorksheetsCourse Selection AssistanceCreate Pathways for University Transfer andEASL Programs
Academic Advising Services offered:
604-435-5815, Press 1 then:Press 5 for Academic AdvisingPress 7 for Enrolment Services
Updating Contact InformationCollecting Admission/Original DocumentsRequesting a Letter of AcceptancePrivate Medical Insurance
Enrolment Services offered:
Academic Advising WebsitePrograms and Courses
ENROLMENT &ACADEMICADVISING
Poor attendance Term GPA below 1.50Academic MisconductInitial Probation. Students who are admittedunder our "Provisional Admission policy"start their studies on Academic Probation
Academic standing is recalculated fourtimes per year, following the release of finalgrades at the end of each term.
Good Academic StandingA student is considered to be in good academicstanding when their cumulative GPA is aboveor equal to a minimum of 1.50 and they are notunder Academic Alert, Probation, orSuspension.
Academic WarningA student receives an Academic Warning if theCollege has any reason to be concerned aboutthe student’s academic performance during theterm. All students who have a term ending witha cumulative GPA of less than 1.50 are placedon Academic Warning.
Academic ProbationAcademic Probation is a caution to studentsindicating that their academic standing at theCollege is in jeopardy.Students are placed onAcademic Probation for the following reasons:
Students are not subject to probation until theyhave completed at least 15 credits or equivalentcredit hours of academic coursework. A studenton probation may not attempt more than 10credits in a single term.
Academic Probation is lifted and the student isreturned to “Good Academic Standing” whenthe student has successfully completed thefollowing term with a term GPA of at least 1.50.
STUDENT RESOURCESCAMPUS RESOURCES
HEALTH &WELLNESS
CONTACT INFORMATION [email protected]
Book an Appointment Here
BOOK AN APPOINTMENT
SERVICES
Office HoursMonday - Friday: 8:00am to 6:30pm PSTOnline Services until 9:00pm PST
For In-Person Appointments, visit theACB Library Help Desk
Computer AccessPrinting and ScanningBooking Study RoomsStudent ID Cards
Other Services offered:
604-435-5815, Press 5
Borrowing BooksOther Borrowing Services Digital Collections1:1 Research AppointmentsAskAway
Library Services offered:
Library Website
LIBRARY
CONTACT INFORMATION [email protected]
Health and Wellness provides up to 10 freecounseling sessions to Alexander Collegestudents each academic year. These sessionscan be virtual, in-person, text or phone call andare designed to provide students with a safe,supportive, and confidential space in which todiscuss issues that may be causing distress andpersonal struggle.
In addition, students can access free, 24/7single session mental health support throughphone or chat with the Here2Talk app, or viewthe list of self-help resources.
BOOK AN APPOINTMENT
SERVICES
Office HoursMonday - Friday: 8:30am to 5:00pm PST
For Walk-In Appointments, visitOffice 231 at the ACB Campus
Book an Appointment Here
Health and Wellness Website
604-558-6149
Student Handbook // alexandercollege.ca 13
Poor attendance Term GPA below 1.50Academic MisconductInitial Probation. Students who are admittedunder our "Provisional Admission policy"start their studies on Academic Probation
Academic standing is recalculated fourtimes per year, following the release of finalgrades at the end of each term.
Good Academic StandingA student is considered to be in good academicstanding when their cumulative GPA is aboveor equal to a minimum of 1.50 and they are notunder Academic Alert, Probation, orSuspension.
Academic WarningA student receives an Academic Warning if theCollege has any reason to be concerned aboutthe student’s academic performance during theterm. All students who have a term ending witha cumulative GPA of less than 1.50 are placedon Academic Warning.
Academic ProbationAcademic Probation is a caution to studentsindicating that their academic standing at theCollege is in jeopardy.Students are placed onAcademic Probation for the following reasons:
Students are not subject to probation until theyhave completed at least 15 credits or equivalentcredit hours of academic coursework. A studenton probation may not attempt more than 10credits in a single term.
Academic Probation is lifted and the student isreturned to “Good Academic Standing” whenthe student has successfully completed thefollowing term with a term GPA of at least 1.50.
STUDENT RESOURCES
14 Alexander College // Student Handbook
CAMPUS RESOURCES
REGISTRAR'SOFFICE
CONTACT INFORMATION [email protected]
Email to connect with a StudentAffairs Officer. Appointments areavailable if further information isrequired.
BOOK AN APPOINTMENT
SERVICES
Office HoursMonday - Friday: 8:30am to 5:00pm PST
Academic AppealsAccommodationsAttendance AppealsBereavementComplaintsExam DeferralsGrade AppealsStudent Misconduct
Services Offered:
604-435-5815, Press 6
The Office of Student Affairs is designed touphold and enforce the various policies andprocesses and to advocate for students whenthey need help.
Office of Student Affairs Website
STUDENTAFFAIRS
CONTACT INFORMATION [email protected]
For assistance with English or Math placementtesting:
For assistance with course registration, courseprerequisites or class lists:
For assitance with documents, letters,transcripts, grades or academic standing:
For assistance with graduation applications:
For assitance with transfer credit:
BOOK AN APPOINTMENT
SERVICES
Office HoursMonday - Friday: 8:30am to 4:00pm PST
For In-Person Appointments, visit theFront Desk at ACB
Email to set up a virtual appointment
Registrar's Office Website
604-435-5815, Press 1 then:Press 2 for Placement TestingPress 3 for Registration HelpPress 4 for Student RecordsPress 6 for Transfer Credit/Graduation
Poor attendance Term GPA below 1.50Academic MisconductInitial Probation. Students who are admittedunder our "Provisional Admission policy"start their studies on Academic Probation
Academic standing is recalculated fourtimes per year, following the release of finalgrades at the end of each term.
Good Academic StandingA student is considered to be in good academicstanding when their cumulative GPA is aboveor equal to a minimum of 1.50 and they are notunder Academic Alert, Probation, orSuspension.
Academic WarningA student receives an Academic Warning if theCollege has any reason to be concerned aboutthe student’s academic performance during theterm. All students who have a term ending witha cumulative GPA of less than 1.50 are placedon Academic Warning.
Academic ProbationAcademic Probation is a caution to studentsindicating that their academic standing at theCollege is in jeopardy.Students are placed onAcademic Probation for the following reasons:
Students are not subject to probation until theyhave completed at least 15 credits or equivalentcredit hours of academic coursework. A studenton probation may not attempt more than 10credits in a single term.
Academic Probation is lifted and the student isreturned to “Good Academic Standing” whenthe student has successfully completed thefollowing term with a term GPA of at least 1.50.
STUDENT RESOURCESCAMPUS RESOURCES
STUDENTFINANCIALSERVICES
CONTACT INFORMATION [email protected]
Email to set up a Virtual Appointment
BOOK AN APPOINTMENT
SERVICES
Office HoursMonday - Friday: 8:30am to 5:00pm PSTACSA Meetings (All Students Welcome)Scheduled weekly
For In-Person Appointments, visit theStudent Affairs Check-In Window inthe ACB Library
Student Life is dedicated to enhancing the studentexperience through activities, clubs and events. Italso facilitates the Student Association (ACSA) toprovide students with the opportunity toexperience both Canadian culture and the diversecultures of other students.
Student Events (Virtual and In-Person)Alexander College Student AssociationStudent Refugee ProgramClubs (Virtual and In-Person)Volunteer ProgramAlumni Services
Services offered:
View the Textbook list for this semester:Fall 2021 Textbook ListLearn How to Pay Tuition Fees:How to Pay Tuition
Student Life Website
STUDENTLIFE
CONTACT INFORMATION [email protected]
Pay Tuition FeesPurchase Course TextbooksProcess Student Tax FormsProcess Tuition RefundsPay Outstanding/Overdue Payments suchas Library Fines, Student Association Fees,Graduation Fees, etc.
Services offered:
BOOK AN APPOINTMENT
SERVICES
Office HoursMonday - Friday: 9:00am to 5:00pm PST
Email to connect with StudentFinancial Services or visit them inthe Bookstore (Room 200) atthe ACB Campus
Student Financial Services Website
604-435-5815, Press 2
Student Handbook // alexandercollege.ca 15
STUDENT RESOURCES
16 Alexander College // Student Handbook
CAMPUS RESOURCES
STUDENTSERVICES
CONTACT INFORMATION [email protected]
BOOK AN APPOINTMENT
SERVICES
Office HoursMonday - Friday: 8:30am to 9:00pm PST
For In-Person Appointments, visit theWriting and Learning Centre (Room273) at the ACB Campus
The WLC provides one on one tutoring to currentAC students for all courses offered at the College.Our goal is to help students develop their coreacademic skills to be able to apply them across alldisciplines.
Software SkillsCitation HelpSubject Specific ResourcesAcademic Integrity/Academic AlertsWriteAway Workshop WednesdaysGrammar Labs
Services offered:
Writing & Learning Centre Website
WRITING &LEARNING CENTRE
CONTACT INFORMATION
The Student Services unit oversees variousevents, programs and opportunities designed tosupport our student population. This mayinclude social, cultural or academic supportinitiatives that are designed to increase thestudents’ possibility of success.
BOOK AN APPOINTMENT
SERVICES
Office HoursMonday - Friday: 8:30am to 5:00pm PST
Email to set up a Virtual Appointment
Student Services Website 604-435-5815, Press 4
For In-Person Appointments, visit theStudent Affairs Check-In Window inthe ACB Library
New Student OrientationConvocation CeremonyAC 101Peer MentorshipScholarshipsFocus Groups
Services offered:
Book an Appointment Here
STUDENT RESOURCESCAMPUS RESOURCES
GRADUATION
ZOOM [email protected]
CANVAS HELP
All virtual classes will be held using Zoom. Shouldyou encounter problems with Zoom or are unsurehow to use it, please connect with Zoom Support.
Click here for Zoom information
ONLINE SUPPORTSERVICES
STEP 1 - APPLICATION
Students who have applied and been approvedfor Graduation will receive an invitation fromStudent Services to the upcoming Convocationand Awards Ceremony. These ceremonies aretypically held twice during the Academic year inSpring or Fall terms.
Students who are not able to attend theirceremony will be able to defer their ceremonyone time only.
For inquires regarding Convocation, contact:[email protected] orClick here for more Convocation Information
STEP 2 - CEREMONY
604-435-5815, Press 4
When a student has completed, or is about tocomplete, their final term of the program ofstudy, they are eligible to apply for graduation.Students must submit fill out a graduationapplication with the Office of the Registrar.
Contact our graduation unit to book an application appointment: [email protected]
Please note: Each graduate must pay anapplication for graduation fee of $60
Click here for more Graduation Information
All online course material can be found onCanvas. If you are having difficulties navigatingthe software, you can contact Student CanvasHelp.
Click here for Canvas information
604-558-6195
IT HELP [email protected]
Alexander College is proud to offer TechnicalSupport for your online classes.
Click here for IT Help information
604-558-6198
Student Handbook // alexandercollege.ca 17
BOOKSTORE
COMPUTER LABS
CAMPUS SAFETY
FIRST AID
STUDY ROOMS
LOST AND FOUND
Security will be posted in the Student Loungeduring all campus operating hours, Monday-Friday: 8:00am-7:00pm.
CAMPUSFACILITIESAT ACB
STUDENT DEN
18 Alexander College // Student Handbook
STUDENT LOUNGE
LIBRARY
INTERFAITH ROOM
WASHROOMS
The Bookstore is in Room 200.Here you can purchase course textbooks,submit payments, submit refund inquiries andpurchase AC merchandise. Open Monday-Friday: 9:00am to 5:00pm
The Computer Labs are Room 255 and 257.There are a limited number of laptops availablefor borrowing from the Library Circulation deskduring operating hours.
A First Aid Kit is located at the Front Desk.Please speak with the receptionist.
The Library is open space for students to study,borrow books, borrow dvds, access computers,and printing and scanning services. There arealso quiet study areas.Open Monday-Friday: 8:00am to 6:30pm
The Lost and Found is located at the FrontDesk. Please speak with the receptionist.
The Student Lounge is an open area forcollaborative learning and an interactive spacefor connecting with other students. It is locatedat the entrance to the campus.
The Student Den hosts a microwave, sink, TVand is a quiet space to take advantage ofbreaks in between classes.
Study Rooms are available in the Library andcan be booked using our in-house bookingsystem. Capacity is up to four students.Book a Study Room
An Interfaith space is available for student useduring all campus operating hours. Please seethe Library circulation desk for booking.
The woman's washroom is located in Room247. The men's washroom is located in Room250. A universal washroom is located in Room228. All washrooms are wheelchair accessible.
STUDYING IN CANADA
Important Immigration Documents
Alexander College's Designated LearningInstitution (DLI) number is O19347185182.
Study Permit
A study permit is an official document fromImmigration, Refugees, and CitizenshipCanada (IRCC) that allows you to study inCanada. Students should review their studypermit carefully, know the permit expiry date,and know the conditions they need to meetas study permit holders in Canada.
Your study permit is not a visa. It doesn’tlet you enter Canada. You may also need atemporary resident visa (visitor visa) or anelectronic travel authorization (eTA)depending on your country of citizenship. Ifthe IRCC approves your study permit, theywill issue a visa to you with your studypermit.
Electronic Travel Authorization
An Electronic Travel Authorization (eTA) isan entry requirement for visa-exempt foreignnationals traveling to Canada by
INTERNATIONAL STUDENTHELPFUL RESOURCES
air. An eTA is electronically linked to atraveler’s passport. This is why it’simportant that you travel with the passportyou used when you applied for your studypermit. It is valid for up to five years or untilthe passport expires, whichever comesfirst. If you get a new passport, you need toget a new eTA.
Temporary Resident Visa (Visitor Visa)
If you’re from a country where you need atemporary resident visa, it will be placed bein your passport after your study permitapplication is approved. It’ll show if you canenter Canada once or multiple times. Youmust enter Canada before your visaexpires.
Letter of Invitation
After your study permit application isapproved, IRCC provides applicants with aport of entry letter of introduction that saysyou're allowed to study in Canada. Thisletter is not your study permit. This letterhas your permit reference number, whichthe IRCC uses to issue your study permit.This must be presented to a CBSAofficer when arriving at a port of entry toreceive your study permit.
Student Handbook // alexandercollege.ca 19
Immigration resources on this page are not legal documents and informationmay change without notice. Always refer to Immigration, Refugees andCitizenship Canada (IRCC) for the most up-to-date information.
Extending your Study Permit
The expiry date on your study permit tells youwhen you have to stop studying and leaveCanada. You can find the expiry date in thetop right corner of your permit. This date isusually the length of your study program, plus90 days.
It's recommended that permit holders beginthe Study Permit extension process 90 daysbefore the expiry date. In most cases, youmust apply online to extend your studypermit. For more information, please theIRCC website.
20 Alexander College // Student Handbook
Studying and Working in Canada
International students may be eligible to workin Canada while studying if their study permitincludes a condition that says they may workon or off-campus. You must also meet all theother requirements. You can only startworking in Canada when you start your studyprogram.
Working on or off-campusAs a study permit holder, you may be able towork on-campus or off-campus withoutgetting a work permit. For more informationon eligibility requirements, where you maywork, and the maximum number of hours youcan work, please refer to the Immigration,Refugees and Citizenship Canada (IRCC)website.
After you graduate from your program ofstudies, you may be able to work temporarilyor even live permanently in Canada. Formore information on the Post-Graduate WorkPermit program and other work permitoptions, please visit the IRCC website.
Post-Graduate Work Permit
Immigration resources on this page are not legal documents and informationmay change without notice. Always refer to Immigration, Refugees andCitizenship Canada (IRCC) for the most up-to-date information.
VANCOUVER WEATHER
Vancouver has a moderate climate and is oneof the warmest cities in Canada. It can reach upto highs of 30 degrees celsius in Summer and alow of 0 degrees celsius during Winter.Although Vancouver and surrounding areagenerally do not receive much snow, it can rainup to 150 days a year - so make sure to bring arain coat.
Click here to see the current weather
CANADIAN CULTURE
Remember to say please when askingfor help It is considered impolite to ask questionsabout someone's wealth, weight or age If there is a line for something, makesure to queue and wait your turn
LanguageCanada has two official languages, Englishand French.
Core ValuesCanada is known for fairness, equality,inclusiveness and social justice. It is verywelcoming of all peoples, cultures andreligions.
GreetingsA handshake is a common way to greet astranger.
Basic Etiquette
TippingTipping is a very common practice.Canadians generally tip 15-20% of their billfor waiters, taxi drivers, hair dressers orbarbers.
Being On TimeIt is expected that you will be on time for workor school. You could lose your job or besuspended from school if you are frequentlylate. If you are running late, send a quick message letting the person you are meetingknow why you are late.
Public Behaviour Loud conversations, name-calling or violence isnot acceptable. Hitting or threatening anotherperson, including family members, is againstthe law.
Respect the EnvironmentCanadians are very environmentally conscious.Littering, or leaving garbage, is unacceptableand can lead to a fine.
Smoking, Drugs and AlcoholSmoking is not permitted in any public spaces,including work places, restaurants, publicvehicles, national parks or washrooms.Ilicit drug related substances are illegal.However, should you or a friend needassistance, you can contact hospitals or policewithout fear of penalty. The drinking age inCanada is 19+. Please see the BC Governmentwebsite for more information.
Please note, it is strictly prohibited to operate amotor vehicle while under the influence of drugsor alcohol.
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PLACES TO SHOP
RESTAURANTSTO TRY NEAR THEBURNABY CAMPUS
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WalmartSuperstoreSave-On-FoodsNo Frills
H&MForever 21Old NavyUniqloZara
Best BuyStaples Walmart
GroceriesCanada offers a wide variety of food options asit is a multicultural country. There are both smallspecialty food stores and grocery stores withhuge selections of international foods. Majorgrocery stores are often open seven days aweek between 9:00am and 10:00pmHere is a list of the most prominent groceriesstores around BC:
ClothingThere are endless options for clothing stores inCanada, which range in price. Here is a list of afew stores popular among college students:
School SuppliesCollege comes with other schooling expensessuch as a laptop, backpack, pens, notebooks,etc. Here are a few popular options:
Metropolis at MetrotownAlexander College is connected to one ofCanada's largest shopping centres. There youcan find restaurants, groceries, major brand-name fashion retailers, home stores and somuch more.Operating hours are Monday toSaturday from 10:00am until 9:00pm and onSundays from 11:00am until 7:00pm.
Aroma EateryTaiwanese Food1011-4500 KingswayBurnaby, BC V5H 2A9................604-558-3958
PalPal Noodle HouseAsian Fusion5021 KingswayBurnaby, BC V5H 4A5................604-558-4668
SubwayCanadian Food4747 KingswayBurnaby, BC V5H 2C3................604-431-7949
STEM Japanese EateryJapanese Food15205 Rumble StreetBurnaby, BC V5J 2B7................604-434-0250
EarlsCanadian Food6070 Silver DrBurnaby, BC V5H 4L9................604-432-7329
Curry ExpressIndian Food352 - 4700 KingswayFood Court MetropolisBurnaby, BC V5E 1P8................604-454-1004
BANKING
PassportStudy PermitLetter of Acceptance
Do they offer a student bank account?Will you pay monthly fees or is it free?Do they offer international moneytransfers?Do they require a minimum balance inyour account to not pay additional fees?
Chequing - is designed for day-to-daybanking, making purchases and payingbills. You can set up your account so thatrecurring payments like rent and utilities tocome out automatically.Savings - is the ideal place for money youdon’t need to access every day. In thistype of account your balances will earninterest.
One of the first things International Studentsshould do is open a bank account withinCanada. This will help with transferring moneyand is great to use as proof of income forrenting an apartment.
Step One - Gathering DocumentsTo open an account you will typically need twopieces of identification, such as:
Step Two - Finding a BankThere are many banks in Canada to choosefrom that offer different benefits. Some thingsto consider:
Step Three - Choosing an AccountThere two main types of account you canopen - a chequing or a savings account.
Step Four - Your Bank CardOnce your account is open, you will receive abank card (or debit card). You will be asked tocreate a PIN (personal identification number)to access your funds and withdraw money.
Bank of Montreal (BMO)Canadian Imperial Bank of Commerce(CIBC)ScotiabankRoyal Bank of Canada (RBC)TD Canada Trust (TD)
Banks Accepted by Alexander CollegeIf you're looking for a bank that can also payyour tuition online, Alexander College acceptsonline payment from the following banks:
TRANSPORTATION
TransLinkTransLink is responsible for the skytrain, bus,seabus, cycling and commuting options inMetro Vancouver. Detailed schedules androute planning (‘Trip Planner’) are availableat the TransLink website.
Compass Card The Compass Card is a universal transitpass program for travel on all types ofTransLink transportation. There are monthlypasses, day passes and stored valueoptions. Without a Compass Card, you willneed to pay for each individual ride with cashor credit.
Purchase a Compass CardCompass cards can be purchased online orat certain retailers. A card costs $6, plus thefare amount you wish to load onto the card.Purchase OnlineFind a Retailer Use your Compass CardTap in and tap out every time you enter andexit a Translink station, including when youtransfer. Note: As buses are all one-zone, noneed to ‘tap out’ as leaving.
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HOUSING
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CraigslistKijijiVarious Facebook Groups or FacebookMarketplace
Go view an apartment in person to see if youwould like to live there A landlord should never ask for a rentpayment or a security deposit before yousign a leaseBoth parties (the landlord and yourself)should sign the lease togetherYou should receive a copy of your leaseagreementIf a listing is too good to be true, it probablyis and you should avoid it
In the Greater Vancouver area, there arevarious housing options such as apartments,townhouses, or renting a single room within alarger house. Accommodations near Vancouver,Burnaby, and Surrey city centers tend to fill upquickly. It's recommended students arrive earlyto secure housing. Some popular websites forapartment rentals include:
Security Deposits At the start of a tenancy agreement (contract foryour apartment), a landlord can ask for asecurity deposit (or damage deposit). This isusually paid in cash, by cheque or e-transfer atthe time of signing the lease. The securitydeposit can be no more than half of the firstmonth’s rent.
Rent PaymentsIn B.C., rent is paid on the 1st of every month.Your rent may include heat, hot water, internet,or other utilities as stated on your leaseagreement. For more information on leaseagreements, rental laws, and tips for renters inVancouver, visit the B.C. Government -Residential Tenancy Branch website.
Avoiding Scams
Taxi ServicesTo receive a car, you generally have to call alocal taxi company and request one. Carsgenerally take 5-15 minutes to pick you upfrom your location, although can take longerduring rush hour times. There is a base feeand the price increases the farther you travel. Uber/LyftDownload the Uber or Lyft applications onyour phone. You can see the general time forpickup, the estimated time for drop-off and theprice in advance. The fare can increase basedon demand, so try to order outside of busytimes (8:00am and 5:00pm).
IDENTIFICATION
British Columbia Identification (BCID) A BCID is an officially recognized card thatyou can use as a form of identification. Thisis helpful as it can replace your passport as amain source of identification. The currentcost of the BCID is $35.
Click here for more information on BCIDs
WORKING BC HEALTHCARE
Social Insurance Number A social insurance number (SIN) is requiredfor anyone who has the legal authorization towork in Canada as it is needed for anemployer to legally pay an employee. You canapply for a SIN from Service Canada. The SINmust be provided to any employer within threedays of starting employment.
If you’re an international student, having a SINalone is not enough to allow you to work inCanada. Make sure you are eligible to work inCanada.
Income TaxIf you are an international student studying inCanada, you may have to file a Canadianincome tax return.
Click Here to for more information
Tax FormsAll students can print previous T2202A tax credit forms by logging into your MyACAccount. Tax Forms can be found under "MyDocuments", then "Self Serve Documents".
Employment Standards The law in B.C. sets standards for payment,compensation and working conditions in mostworkplaces. For more information, offered in avariety of different languages, please see theBritish Columbia Employment Standards Actand Regulations Website to explain theemployer and employee expectations whenworking in BC.
Resources for Finding Work, Writing CoverLetters & ResumesOur Career Advisor at AC offer assistance onall subjects. Please see the Career AdvisingWebpage for more information.
EMERGENCY RESPONSE
For police, fire or medical emergencies(ambulances), call 9-1-1. This number is to beused when immediate action is required:someone’s health, safety or property is injeopardy or a crime is in progress.
Calling a Nurse, Dietician or Pharmacist By dialing 8-1-1 you can access nurses,dieticians or pharmacists to get health-relatedinformation. Translation is available in 130languages.
ClinicsThere are ‘Walk-in Clinics’ throughout MetroVancouver. These clinics are often open in theevenings and on weekends and see patients ona ‘first-come, first-served’ basis. For a listing ofclinics and their current wait times, visithttps://medimap.ca/. Simply enter your city oraddress and a listing of walk-in clinics in yourarea will be given.
HospitalsThere are several hospitals with emergencyareas in Metro Vancouver. To know the currentwait times for each hospital visithttp://www.edwaittimes.ca/
Crisis Lines
Crisis Centre BCIf you or someone you know is feeling hopelessor at risk of harm, call or chat online with a crisisresponder any time.
Suicide Hotline: 1-800-784-2433
310 Mental Health Support: 310-6789
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AC 101: On online course thatinstructs new students on howto prepare for their first termand updates current studentson new resources or updatedpolicies. Completing the AC101 Final Quiz allows a +1bonus mark in each of yourcourses per term. Academic Advisor: Assistsstudents in course planning andgraduation requirements. Academic Alert: Issued to anystudent breaking exam/testrules (plagiarizing, cheating,etc.). An Academic Alert meansyou will receive a 0 on theassignment or exam inquestion. Accommodation: If you arecoming to AC with a barrier ordisability, whether medical,physical or cognitive, the Officeof Student Affairs coordinateswith students, instructors andstaff to ensure success.ACSA: The Alexander CollegeStudent Association or studentgoverning body. Add/Drop period: The timeduring the registration periodwhen students can add or dropcourses without consequences. Appeal: A form submitted bystudents to Administration to beexempt from AC policies or tobe approved for exceptionalcircumstances. For example,Grade Appeals, LateWithdrawal, RegistrationRequests, Academic Alerts, etc.AskAway: A 24/7 free serviceoffered by the Library whichconnects you to Librarians forresearch assistance.
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GLOSSARY OFCOLLEGE TERMS
Associate Degree: Anundergraduate degree thatgenerally requires two years offull-time study to complete. Blended Course: A mix of onlineand in-person learning thatinvolves face-to-face classsessions that are accompaniedby online learning and activitiesCampus: The physical building ofAlexander College. Canvas: Canvas is AC’s digitalplatform that connects students tocourse work, peers andinstructors. Career Advisor: Assists studentswith resume writing, mockinterviews and work searchstrategies. Convocation: The formalgraduation ceremony thatcelebrates recent graduates. Counselling: The Health andWellness Centre offers students10 free counselling sessions peryear. Course load: Refers to theamount of courses a studenttakes per term. Credits: Each course is worth acertain number of credit points.These are determined by criteriasuch as student workload,learning outcomes and coursehours. A student must reach acertain number of credits tograduate.Department: Academic divisionsbased on areas of study. Forexample, Sociology or English.Designated LearningInstitutions (DLIs): A school withthis distinction can admitinternational students.
English as a SecondLanguage (EASL): A programfor beginner to intermediate-level English speakers thatfocus on an interactiveapproach to English languagelearning. English for AcademicPurposes (EAP): Apreparatory program thatdevelops core EnglishLanguage skills within a post-secondary context. Electives: Selecting courses ofinterest to fulfil the requirementoutside of mandatory classes. Final Exam: Test taken at theend of the course that coversmaterial from the entire term. Focus Group: Held once eachterm, they are an opportunityfor students to share theirexperiences and providerecommendations on how toimprove Alexander College. Full-Time Study Status: Full-time is based on the number ofcredits or study hourscompleted each week duringthe academic year (See page11 for more information for AC’sFull-Time requirements).International students on aCanadian study permit arerequired to study full-time to beeligible for the PGWP. For moreinformation, connect with anImmigration Advisor. Grade Point Average (GPA):The average grade fromcourses taken within aparticular term. It’s calculatedby adding the final gradesdivided by the number of credithours.
Here2Talk: A free 24/7 serviceoffered to all AC students whichallows access to registeredhealth and wellness counsellors.Medical Insurance: Studentsmust have coverage in case ofaccident or illness. Proof of validmedical coverage is required toregister for courses. Private orPublic (BC’s MSP) MedicalInsurance is accepted. Midterm: An exam givenhalfway through a course whichcovers all learned material upuntil that point. MyAC: Alexander College'sinformation system used toregister for courses, downloador order documents, connect tovirtual courses on Zoom andmore.Online Course: A course that isspecifically designed to bedelivered online. There istypically no face-to-facecomponent or lecture in anonline course. Orientation: Days before thebeginning of the semester thatintroduces students to staff,peers and school resources. Part-Time Study Status: Part-time is based on the number ofcredits or study hours completedeach week during the academicyear. Studying part-time willmean it will take longer tocomplete degree requirements.For immigration purposes, part-time students are stillconsidered to be activelypursuing studies. However, itcan impact your ability to workon or off campus or PGWPeligibility. For more information,connect with an ImmigrationAdvisor. Peer Mentor: A program run byStudent Services to offer peer-to-peer support for newstudents.
Placement Test: To place astudent in Math or English in theappropriate course for theiracademic skill level. Plagiarism: Taking credit forsomeone else’s work as yourown.Post-Secondary: Any educationpursued after high school. Prerequisite: Courses requiredto take in advance beforeregistering for a particular course. Registrar: Responsible for manyadministrative academic dutiessuch as course registration,preparation of transcripts,analyzing enrolment statistics. Scheduled Break: The SummerIntensive (July-August) isconsidered a regularly scheduledbreak for students. It is not aregular term for the purposes ofstudy permit or work permiteligibility provided that the studentis enrolled, full-time, in both theterm prior and following thebreak. Scholarship: An award given bythe college or outside institutionto assist with college tuition orexpenses. Criteria forScholarships vary. Student Life: Student Life isdedicated to enhancing andengaging students with eachother to gain a sense of belongingthrough activities, clubs andevents. Syllabus: Provides Informationabout each course and outlinesexpectations and responsibilitieswhile offering grade breakdownsand important due dates. Terms: Also known assemesters. The academic year isdivided into four terms known asFall, Winter, Spring and Summerterm. Transcript: The official record ofcourses taken and gradesearned.
Transfer Credit: Courses carriedover from one institution toanother. Tuition: The cost of your collegeclasses. University Transfer: Studentsbeginning their studies at AC infirst- or second-year university-level courses to transfer to aCollege or University program. UPRE: A full-time course whichteaches students the tools theyneed to be successful in post-secondary education. To beeligible for UPRE a student mustbe on Academic or Misconductsuspension. Virtual Course: A virtual class issimilar to an in-personexperience, where the classmeets at a fixed time with aninstructor each week. A virtualcourse at AC is delivered throughZoom. Waitlist: If a course becomes fullduring registration students canshow interest in placingthemselves on a waitlist toregister if a spot becomesavailable. WC Online: The onlineappointment booking system formany of our student resources.Withdraw: Dropping a class afterthe add/drop deadline haspassed. You will receive a W onyour transcript. WriteAway: A 24/7 free serviceoffered by the Writing andLearning Centre which allowsstudents to submit written workfor feedback. Writing and Learning Centre(WLC): A free resource whichoffers one-on-one tutoring tocurrent AC students. Zoom: A video conferencing appused to host virtual classes orappointments.
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Visit the Website here
AND THE RETURN TO CAMPUS?
VIEW OUR COVID 19 PAGEON THE AC WEBSITE
WANT INFORMATION
ON COVID-19
CHECK OUT THE UPDATED HEALTH & SAFETYSTUDENT GUIDEFOR THE RETURNTO CAMPUSFALL 2021
Click to View the Document Here
The Health and Safety Student Guide is a brief primer which discusses thestudent transition back to campus.
In it you can find what to expect while oncampus and in class, mask policies, andwhat to do should you feel unwell.
This webpage is updated frequently withannouncements and health and safety protocols.
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BURNABY (ACB)
McM
urray Ave
ACB
SOCIAL MEDIA
4805 KingswayBurnaby, BC, V5H 4T6
Operating HoursMonday - Friday from 8:00am to 6:30pmPhone: 604-435-5815 | Fax: 604-435-5895
CONTACT US?
Student Handbook // alexandercollege.ca 29
Connect with us over social media and stayconnected on important updates andupcoming events.
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Kingsway
Nelson A
ve
Hazel St
602 W Hastings St #100Vancouver, BC V6B 1P2
Operating HoursAs required for access for select classesfor the Fall 2021 Semester
Phone: 604-435-5815
VANCOUVER (ACV) W Hastings St
W Pender St
Granvil
le St
Seymour S
t
ACV