albert chen work experience20150722

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Yu-Yong Chen

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Page 1: Albert Chen Work experience20150722

Yu-Yong Chen

Page 2: Albert Chen Work experience20150722

Chen Yu Yong Residence

New Taipei City Education

Sept. 2002 – July. 2004 KAO YUAN UNIVERSITY Department and Graduate School of Electronic Engineering

Sept.2000-July. 2002 Nation United UNIVERSITYTwo-Year College Department and Graduate School of Electronic Engineering

Contact Mobile : 0912106601 Email : [email protected]

Page 3: Albert Chen Work experience20150722

TCP/IP, OSI 7 model Operating System

Windows XP, Vista, 7, 2003 Linux Fedora, Ubuntu Mac OS X 10.5

Application IP surveillance HTTP, HTTPS, TELNET, SSH, FTP, SNMP, SMTP,

POP3… Broadband field, GPON, VDSL, ADSL, G.SHDSL… PBX… PSTN, VoIP, ISDN, E1, T1 Working tools Wireshark, IXIA chariot, Jperf, SNMPc, 3CX, VLC, X-

lite, Microsoft office…

Page 4: Albert Chen Work experience20150722

PiXORD corporation(2012/3~ present; FAE, PM, Sales engineer) Product & project management, IP surveillance, broadband product,

Wifi mesh, VDSL2 network equipments Sales Engineer , pre-sale , Technical support , project control for

domestic company(Chunghwa) technical document writer. Comtrend corporation(2011/3~2012/3; FAE)

Oversea direct support for world wide area ISP company(Asia Pacific, Russia, South America etc…), pre-sale, testing and troubleshooting customer issue. Broadband product, A/VDSL, ACS, PLC, IAD, 3G router, etc…

Billion Electric Co., Ltd.(2007/08 ~ 2009/09; FAE) Oversea support(Major account, Europe, South Africa etc...)broadband

field , GPON, ADSL, VDSL, IPSec/SSL VPN firewall, PowerLine Technical support for end-users , technical document assistance,

testing new product ABS Telecom Inc. (2006/07 ~ 2007/08; Customer Service Engineer)

Install PBX, switch, VoIP by project Customer on site support , maintenance , upgrade , customer

service

Page 5: Albert Chen Work experience20150722

BUG Feature

Duplicate issue Coordinate with RD, PM, Sales

Solution

Resolved issue

Ask for support

Simulate case

Reply customersReply customers

Customers confirm

Collect closed cases to make Knowledge database (FAQ)

Customer Issue & request

Page 6: Albert Chen Work experience20150722

Project request

Project, Product schedule control/ Time frame

EvaluationProject arrangement

Project acceptance and Record

Operating, Production MP to EOL

Project, Product verificationDocumentation

Datasheet/Specification/User

Manual/etc...SOP & QC producing

Evaluation Cost analysis

Page 7: Albert Chen Work experience20150722

4 weeks

1 week

3 weeks

1~2 weeks

6~8 weeks

Page 8: Albert Chen Work experience20150722
Page 9: Albert Chen Work experience20150722

VLAN◦802.1Q◦Port base◦Mobile vlan

LACP VRRP(virtual route redundancy protocol) Route

◦Static route◦Dynamic route

OSPF RIP

Page 10: Albert Chen Work experience20150722
Page 11: Albert Chen Work experience20150722

Voice trunk◦E1/T1/ISDN BRI

Ip trunk◦SIP/H.323

DISA(Direct Inward System Access) Telephone application

◦Basic - Transfer, forward, conference call, group, etc…◦Advance – Executive and secretary, call agent,

exchange line, dial plan routing, etc…

Page 12: Albert Chen Work experience20150722

Medium branch

Small branch

Headquarter

PSTN

IP WAN

Mobile Users

Media Gateway

Media Gateway

Media Gateway

Dect

Page 13: Albert Chen Work experience20150722

SHDSL◦ ITU G.991.2 (2/4 wire)

ADSL/ADSL 2+◦ ITU G.992.1/2 (G.DMT/G.Lite)◦ ITU G.992.3/4 (ADSL2)◦ ITU G.992.5 (ADSL2+)24down/3.5up

VDSL/VDSL2◦ ITU G.993.1 (VDSL)◦ ITU G.993.2 (VDSL2, 8a/b/c/d,12a/b, 17a, 30a)100 down/up; ITU G.998.2 (G.Bond),

ITU G.998.4 (G.INP) GPON

◦ ITU G.984(2.5down/1.25up) Home Networking (intellon, DS2, CopperGate)

◦ Homeplug ◦ UPA◦ Home PNA◦ G.hn◦ IEEE P1901

Page 14: Albert Chen Work experience20150722

HDTV

Many different technologies on the WAN connect to the internet, besides, it also includes several methods to connect it. PPTPPPPoE PPPoAMER 1483 (DHCP/STATIC IP)

Media Server

FTP Server

Web Server

ACS Server

SIP Server

T.38FAX

CO Side CPE Side

WAN

PLCTriple-play service

STB

Voice

Mobile devices PC desktop

Page 15: Albert Chen Work experience20150722

Doubling data rates Extending transmission length Operating procedures the same as current DSL service Reliability with Failover and Load balance

1 Kft 3 Kft 5 Kft1 Kft3 Kft5 Kft

ADSL 2+VDSL 28MHz

VDSL 217MHz

VDSL 230MHzVDSL 2

12MHz bonding

Next Generation Network service area

15 Kft

15 Kft

Page 16: Albert Chen Work experience20150722

16

TR-104: VoIP Object Model

TR-106 Amendment 1: Common Data Model

Template

TR-064, TR-133: LAN side CPE

Mgmt

TR-098 Amendment 1: Internet Gateway

Device (IGD)

TR-111: Remote Mgmt of home devices

(TR-069 pass-thru)

TR-069 Amendment 1: WAN-side CPE Mgmt

Protocol (CWMP)VoIP

OSS/BSS

Auto-Configuration Server (ACS)

CallCenter

PD-128, WT-123:TR-069 Testing

WT-131, WT-132: ACS Northbound

InterfaceResidential

Gateway (RG),FTTx ONT

New! TR-143: Throughput Performance Testing

VoIP

Policy

TR-124/TR-068: Gateway/Modem

Requirements

*Diagram source: broadband forum

Page 17: Albert Chen Work experience20150722

PC, NB, iphone, ipad…

VoIP, video phone, fax,

surveillance

IPTV, HD streaming,

DLNA, gaming

NAS, printer

Page 18: Albert Chen Work experience20150722

18

HomePNA 3.1

MoCA HomePlug

HD-PLC

UPA

G.hn

Phone Line Coaxial Cable Power Line

IEEE P1901

Page 19: Albert Chen Work experience20150722

TCP / IP

Central Monitoring System

E-map system

IP cameras

Video Server

Analog Cameras

Network Video Recorder

Page 20: Albert Chen Work experience20150722