albert chen work experience20150722
TRANSCRIPT
Yu-Yong Chen
Chen Yu Yong Residence
New Taipei City Education
Sept. 2002 – July. 2004 KAO YUAN UNIVERSITY Department and Graduate School of Electronic Engineering
Sept.2000-July. 2002 Nation United UNIVERSITYTwo-Year College Department and Graduate School of Electronic Engineering
Contact Mobile : 0912106601 Email : [email protected]
TCP/IP, OSI 7 model Operating System
Windows XP, Vista, 7, 2003 Linux Fedora, Ubuntu Mac OS X 10.5
Application IP surveillance HTTP, HTTPS, TELNET, SSH, FTP, SNMP, SMTP,
POP3… Broadband field, GPON, VDSL, ADSL, G.SHDSL… PBX… PSTN, VoIP, ISDN, E1, T1 Working tools Wireshark, IXIA chariot, Jperf, SNMPc, 3CX, VLC, X-
lite, Microsoft office…
PiXORD corporation(2012/3~ present; FAE, PM, Sales engineer) Product & project management, IP surveillance, broadband product,
Wifi mesh, VDSL2 network equipments Sales Engineer , pre-sale , Technical support , project control for
domestic company(Chunghwa) technical document writer. Comtrend corporation(2011/3~2012/3; FAE)
Oversea direct support for world wide area ISP company(Asia Pacific, Russia, South America etc…), pre-sale, testing and troubleshooting customer issue. Broadband product, A/VDSL, ACS, PLC, IAD, 3G router, etc…
Billion Electric Co., Ltd.(2007/08 ~ 2009/09; FAE) Oversea support(Major account, Europe, South Africa etc...)broadband
field , GPON, ADSL, VDSL, IPSec/SSL VPN firewall, PowerLine Technical support for end-users , technical document assistance,
testing new product ABS Telecom Inc. (2006/07 ~ 2007/08; Customer Service Engineer)
Install PBX, switch, VoIP by project Customer on site support , maintenance , upgrade , customer
service
BUG Feature
Duplicate issue Coordinate with RD, PM, Sales
Solution
Resolved issue
Ask for support
Simulate case
Reply customersReply customers
Customers confirm
Collect closed cases to make Knowledge database (FAQ)
Customer Issue & request
Project request
Project, Product schedule control/ Time frame
EvaluationProject arrangement
Project acceptance and Record
Operating, Production MP to EOL
Project, Product verificationDocumentation
Datasheet/Specification/User
Manual/etc...SOP & QC producing
Evaluation Cost analysis
4 weeks
1 week
3 weeks
1~2 weeks
6~8 weeks
VLAN◦802.1Q◦Port base◦Mobile vlan
LACP VRRP(virtual route redundancy protocol) Route
◦Static route◦Dynamic route
OSPF RIP
Voice trunk◦E1/T1/ISDN BRI
Ip trunk◦SIP/H.323
DISA(Direct Inward System Access) Telephone application
◦Basic - Transfer, forward, conference call, group, etc…◦Advance – Executive and secretary, call agent,
exchange line, dial plan routing, etc…
Medium branch
Small branch
Headquarter
PSTN
IP WAN
Mobile Users
Media Gateway
Media Gateway
Media Gateway
Dect
SHDSL◦ ITU G.991.2 (2/4 wire)
ADSL/ADSL 2+◦ ITU G.992.1/2 (G.DMT/G.Lite)◦ ITU G.992.3/4 (ADSL2)◦ ITU G.992.5 (ADSL2+)24down/3.5up
VDSL/VDSL2◦ ITU G.993.1 (VDSL)◦ ITU G.993.2 (VDSL2, 8a/b/c/d,12a/b, 17a, 30a)100 down/up; ITU G.998.2 (G.Bond),
ITU G.998.4 (G.INP) GPON
◦ ITU G.984(2.5down/1.25up) Home Networking (intellon, DS2, CopperGate)
◦ Homeplug ◦ UPA◦ Home PNA◦ G.hn◦ IEEE P1901
HDTV
Many different technologies on the WAN connect to the internet, besides, it also includes several methods to connect it. PPTPPPPoE PPPoAMER 1483 (DHCP/STATIC IP)
Media Server
FTP Server
Web Server
ACS Server
SIP Server
T.38FAX
CO Side CPE Side
WAN
PLCTriple-play service
STB
Voice
Mobile devices PC desktop
Doubling data rates Extending transmission length Operating procedures the same as current DSL service Reliability with Failover and Load balance
1 Kft 3 Kft 5 Kft1 Kft3 Kft5 Kft
ADSL 2+VDSL 28MHz
VDSL 217MHz
VDSL 230MHzVDSL 2
12MHz bonding
Next Generation Network service area
15 Kft
15 Kft
16
TR-104: VoIP Object Model
TR-106 Amendment 1: Common Data Model
Template
TR-064, TR-133: LAN side CPE
Mgmt
TR-098 Amendment 1: Internet Gateway
Device (IGD)
TR-111: Remote Mgmt of home devices
(TR-069 pass-thru)
TR-069 Amendment 1: WAN-side CPE Mgmt
Protocol (CWMP)VoIP
OSS/BSS
Auto-Configuration Server (ACS)
CallCenter
PD-128, WT-123:TR-069 Testing
WT-131, WT-132: ACS Northbound
InterfaceResidential
Gateway (RG),FTTx ONT
New! TR-143: Throughput Performance Testing
VoIP
Policy
TR-124/TR-068: Gateway/Modem
Requirements
*Diagram source: broadband forum
PC, NB, iphone, ipad…
VoIP, video phone, fax,
surveillance
IPTV, HD streaming,
DLNA, gaming
NAS, printer
18
HomePNA 3.1
MoCA HomePlug
HD-PLC
UPA
G.hn
Phone Line Coaxial Cable Power Line
IEEE P1901
TCP / IP
Central Monitoring System
E-map system
IP cameras
Video Server
Analog Cameras
Network Video Recorder