Airport Information & Communication Technology

April 2011

Joop Ierschot Bsc, RCDD, CDCDP, WS

Global Experience: All Climates, All Conditions

Project Locations

Evolution Airport Business Model

In the Terminal:

Airport business partners’ and tenants’ requirements become more sophisticated as back and front office systems develop

=> the airport operator evolves from:

Providing

Technology:

• LAN

• telephone & PC

• FIDS screen

toService providerto

Facility

Provider:

• room

• light

• heat & power

3 ALLOW COMMON USE TECHNOLOGY IN SHARED USE AREAS:

• Check-in, and Gate Areagate

• Customs

• Retail area

Facillitator and Service Provider

1. AS COMMERICAL SERVICE PROVIDER:

• Commercial Telephony

• (W)LAN, Internet

• Indoor GSM, UMTS

2. AS BASIC SERVICE PROVIDER – FACILLITATE OPERATIONAL

PROCESSES:

• Operational (Flight Related) Data

• Operational Telephony (Airport Campus only)

• LAN and WLAN

• Common Use Passenger Processing System (CUPPS)

• Common Use Self Service Kiosks

Abu Dhabi International Airport

Abu Dhabi International Airport Terminal building

Information Technology Scope

Terminal

Complex

Airport Campus Area

Airport Campus Area Facillities Connected

AAS East

AAS Rijk

Amsterdam

Airport

Schiphol (AAS)Centre

catering

area

parking

area

AAS South

Global Networks

Aviation IT Process Environments & Interaction

Airports

Airlines

Reservation SystemsAir Traffic Control

flight &

passenger

data

flight &

allocationdata

Control Authorities

flight &

allocation

data

flight &

allocationdata

flight &

passengerdata

flightdata

API:Advanced

Passenger

Information

Departures Level – Self Service Check-in &

Baggage Drop-off

Self Service

Check-in

and Travel

Document Control

Departures Level – Self Service Check-in &

Baggage Drop-off

Self Service

Baggage Drop-off

Departures Level – Self Service Automated

Border Control

Self Service

Automated Border Control

gates

Information Display System

• Part of Way Finding Design

• Dynamic Signage

• Frequently updated => FIDS & BIDS

• Semi static => Part of Static Signage

• Video use

• Television

• Advertisement

• Instructional videos/messages

• Display types

• Clusters

• Single displays

• Video wall

• Part of Way Finding Design

• Dynamic Signage

• Frequently updated => FIDS & BIDS

• Semi static => Part of Static Signage

• Video use

• Television

• Advertisement

• Instructional videos/messages

• Display types

• Clusters

• Single displays

• Video wall

Information Display System

• Part of Way Finding Design

• Dynamic Signage

• Frequently updated => FIDS & BIDS

• Semi static => Part of Static Signage

• Video use

• Television

• Advertisement

• Instructional videos/messages

• Display types

• Clusters

• Single displays

• Video wall

Information Display System

Control Centres

• Terminal Operations Centre

• Security Operations Centre

• BHS Control Centre

• Apron Control Centre

• Airside Operations Centre

• Crisis Centre

• Crew Centre(s)

Airport Operational Data Base (AODB)

IT & Telecommunication Concept

IT Systems

Availability - Criteria

Planning Spaces – VANS & Basic Services

Servers

Facilities

SERSERSERSER

SERSERSER

ASPASPASPASP

EFREFR

MER

TR

MER

SERSER

IT Systems – Baggage Reconciliation System

IT Systems – CUPPS Structures

Platform which supports: - Workstations & Displays

- Kiosks

- Printers & Scanners

- Biometric Devices

- Card readers

- Self Service Gates

Common

Use

Passenger

Processing

System

Design Life Cycle

• IT design is technology driven• Product life cycle 5-7 years

• New technology => new functionality

• Building design is function driven• Facility life cycle 15-40 years

• Changed functionality => new/modified facility

Flexible, COTS and standardized products

COTS = Commercial off the shelf

Design Principles

• Facilitate with latest proven IT• Commercial Off The Shelf (COTS) products / solutions

• Integration only when functional concept has proven to be

workable

• Facilitate self service and manual processing

• 7x24h use & high availability• Redundancy & resilient design

• Critical user locations

• System interfaces based on clear defined process responsibilities

• All IT core systems in defined centralized locations (MERs)

Telecommunication Network

IT & Telecommunication requirements

• Structured Telecommunication Network

• Shared/common use facilities

• Accessibility at all levels

• High availability / redundancy

• High performance & quality

• Safe and secure

• Virtual user/system environments

When making the Network design,

it needs to be flexible

to handle future changes

(even at implementation)

When making the Network design,

it needs to be flexible

to handle future changes

(even at implementation)

IT & Telecommunication requirements

IT Systems – Overall network structureWide Area Network

MER

SERs

TRs

SERs

MER

SER

TRs

SER

Work area and Consolidation points

AP AP

EFR EFR EFR EFR

Providers

Entrance facility

Access switches

Distribution

switches

Entrance facility

Core switches

Distribution

switches

Access switches

CAMPUS AREA

NETWORK

Work area and Consolidation points

TerminalBuilding X

Planning Spaces

Fibre

Multi-pair copper

Twisted pair copper

(max 90 m)

SERSER

SERSER

SERSERSER

ASPASPASPAP

EFREFR

MER

TR

MER

SERSER

Entrance

Facility Room

Main

Equipment

Room

Telecommunications

Room

Secundairy

Equipment

Room

Access Provider

Telecommunication

Outlet level

Baggage – Level B1

Gate – Level 00

Arrivals – Level 01

Departures – Level 02

TRTRTRTR

TRTRTRTR

TRTR

TRTR

SERSERSERSERMERMERTRTRTRTRTRTRTRTR

SERSERSEREFR

Planning Spaces

Main Equipment Room

Redundant

Main Equipment Room

200 m2

200 > 400 m2

Planning Spaces

Planning Spaces

Main Equipment Room

Secondary Equipment Room

(30-40 m2)

Telecommunications Room

(9-12 m2)

Entrance Facility Room

(20-30 m2)

Planning Spaces

Planning Spaces

Entry Facility Room

LAN Layout

• 3 Layer network: access, distribution and core

• Logical separation between users and user groups in virtual networks

FLOW THROUGH BUILDING

Flow Through Building

Overview Departure Curb Side

Overview Well-wisher Hall and Check-in Area

Flow Through Building

Overview Check-in Counters

Flow Through Building

Overview Custom Counters

Flow Through Building

Overview Central Space

Flow Through Building

Overview Boarding Wating Area

Flow Through Building

Overview Hold Room

Flow Through Building

Overview Arrival Corridor

Flow Through Building

Overview Arrival Hall

Flow Through Building

Overview Arrival

Flow Through Building

Overview bagage reclaim

Flow Through Building

Flow Through Building

Thank you for your attention

Questions ?