THE MORE RISKS YOU SPOT, THE MORE YOU SEE COMING

We make intelligent risk possible through

our suite of integrated risk management

solutions. They’re a combination of world-

class technology platforms, services and

technical advisory capabilities. Together,

these tools and expertise enable customers to

develop a holistic, integrated view of risk.

As expanding consumer tastes continue

to grow and diversify, so does the desire

for new and different foods and beverages

all over the world. SAI Global equips your

business to fulfill the demand by providing

the technical expertise you need in navigating

the regulatory landscape while providing the

assurances your customers, suppliers and

partners demand.

Our Global Agri-Food Services offers a

comprehensive range of technical, training,

audit and risk management solutions. No

matter what your role along the farm-

to-table journey is—producer, processor,

packager, packaging materials manufacturer,

distributor, supplier or retailer—we help

you ensure your food safety protocols and

best practices are in compliance with the

regulations of the markets you serve, or wish

to serve.

Our suite of services and solutions can help

improve your business processes, while

maximizing your efficiencies and minimizing

your risks for product recalls, food-borne

illnesses, or dissatisfied customers.

A decision to partner with SAI Global is a

decision to inspire a high level of confidence

in your brand, loyalty from your customers

and partners, and the assurance that you have

partnered with an astute service provider

with highly skilled industry experts.

A deep understanding of what customers

need and expect helps us strive to provide

measured and continually improved service.

Our goal is to deliver exemplary customer service that can be felt throughout all aspects of our business, including our clients, our clients’ customers and suppliers and ultimately, the consumer.

Agri-Food Services Auditing & CertificationSupplier ComplianceTraining ProgramsSustainability Solutions

A FULL SERVICE PARTNER FOR YOUR AGRI-FOOD PROGRAMS PROVIDING GLOBAL ORGANIZATIONS WITH A FULL SUITE OF RISK MANAGEMENT SOLUTIONS, INCLUDING TRAINING, CERTIFICATION, ACCESS TO STANDARDS, POLICY MANAGEMENT SOFTWARE, AND MORE:

GLOBAL REACH. LOCAL EXPERTISE.The SAI Global business is driven by the most

prominent needs among organizations today:

risk management solutions. This includes two

key components for our clients - supporting

our clients’ needs to confirm with regulations,

standards and legislation in all their locations,

and the operational need for organizations

to improve business processes, corporate

culture and mitigate risk overall. Because

we are a global company, we can meet these

needs for any client, those operating within

one country’s borders and in one language or

those operating across borders and in many

languages.

SAI Global is not only a technically astute

service provider with highly skilled industry

experts, but a company that understands

the global markets and is able to provide a

comprehensive suite of services to customers

with varied needs and a global footprint.

We stay in tune with all emerging standards

allowing our clients to focus on their business

and products.

SAI Global currently provides risk

management solutions, including training,

auditing and certification services, in over

120 countries with offices on six continents.

Expert Technical Staff

Our trainers and audi-

tors are masters of their

disciplines and know

how to probe deeply

into your business and

processes. This level of

engagement is key to

revealing critical areas

for improvement and

opportunities to add

value to your business.

Local Experts Around

the Globe

As you work to improve

and expand your global

reach, our team is al-

ready placed and ready

to provide the local

service and expertise

you require, wherever

you need it.

Commitment to

Sharing Knowledge

We see our engagement

with you as a collabora-

tive adventure! That’s

why we make our tech-

nical talent available to

you and provide open

access to an extensive

repository of insightful

webinars that just might

spark your thinking or

provide a new per-

spective on a current

challenge.

Customized Account

Management

Your account team will

be comprised of experts

in your key deliverables

and scaled to meet your

single-site or global

presence. We also make

your job easier by auto-

mating as much of the

process as possible, but

never at the expense of

personal service.

Highly Organized,

Efficient Workflows

We believe simplicity is

a high-value virtue that

breeds greater efficien-

cy, improved quality and

increased speed. We

know how to streamline

work without cutting

corners, making your

life easier

SAI GLOBAL - THE GFSI EXPERTISE YOU NEED FOR YOUR FOOD SAFETY CERTIFICATION PROGRAM

SQF . BRC . FSSC 22000 . GAA BAP . GLOBAL G.A.P.

Today’s consumers and retailers are acutely

aware of potential health hazards in their

food, and governments all over the world

continue to respond with new laws and

regulations mandating higher standards for

every stage of the farm-to-table journey.

While this is good news for consumers,

it presents considerable confusion and

complication for those in the food business

who must somehow navigate the differing

paths to compliance in the locales they serve.

Following best practices for preparing and

storing food is a good first step. However,

for operations of regional, national, global

scale, or with global aspirations, developing

and adopting a GFSI benchmarked Food

Safety Certification Program is critical to

establishing and maintaining access to global

food markets while adequately managing the

risks and liabilities inherent with the food and

beverage business.

Our highly skilled audit teams know not only

how to evaluate your business processes

against GFSI food safety standards, but also

how regulation adherence, best practices,

and your unique brand standards can work

together to achieve GFSI compliance and

reduce risk while improving the efficiency,

economy, quality and profitability of your

operations.

THE THREE BIGGEST REASONS TO BECOME CERTIFIED TO A GFSI BENCHMARKED STANDARD: MARKET OPPORTUNITIES

A fully GFSI-compliant operation and supply

chain opens up global market opportunities as

many retailers require it.

COST SAVINGS

GFSI certification eliminates the cost burden

of undergoing multiple individual audits,

and more retailers every day are accepting

certified GFSIbenchmarked standards as

sufficient proof of a food safety system.

REGULATORY COMPLIANCE

GFSI-recognized standards help to

ensure you organization meets regulatory

requirements, safeguarding your business

against non-compliance and helping to

preserve your brand.

SAI GLOBAL OFFERS A FULL SUITE OF TRAINING, AUDITING AND CERTIFICATION SERVICES FOR THESE GFSI BENCHMARKED STANDARDS:

SQF

One of the world’s leading food safety

and quality management systems, SQF is

designed to meet the needs of retailers and

suppliers worldwide. It provides independent

certification that a supplier’s food safety

and quality management system complies

with international and domestic food safety

regulations. SQF comes in three levels. Level

two and level three certifications are GFSI

benchmarked.

BRC

BRC is the world’s first GFSI-recognized

standard and continues to be one of the best

choices for retailers worldwide looking for a

high level of food safety assurance from food

suppliers. BRC has been extensively revised in

consultation with senior representatives from

major retailers and food service companies,

ensuring that it continues to meet the

requirements of manufacturers and retailers.

FSSC 22000

FSSC 22000 is a food safety certification

scheme designed for use by a wide range of

organizations. From food processors and

manufacturers to food packaging material

manufacturing, the scheme incorporates

HACCP principles, implementation plans

and prerequisite programs, and creates

an effective framework for food safety

management, total supply chain management,

and control of food safety hazards. The

scheme is based on the integration of ISO

22000 Food Safety Management Systems

scheme, ISO/TS 22002-1 and (PAS) 223

FSSC 22000 requirements.

GLOBAL AQUACULTURE ALLIANCE BAP STANDARDS

The Best Aquaculture Practices (BAP)

standards address environmental and social

responsibility, animal welfare, food safety

and traceability in a voluntary certification

program for aquaculture facilities. The BAP

program outlines standards for each type of

facility, from hatchery and feed mill to farm

and processing plant. The recent addition

of new multi-species farm standards for

finfish and crustacean production opens up

the program to a number of new species

that include but are not limited to seabass,

sea bream, cobia, seriola, trout, grouper,

barramundi, perch, carp, flounder, turbot,

striped bass, crabs, freshwater prawns and

crawfish.

GLOBAL G.A.P.

This standard was introduced by FoodPLUS

GmbH, derivative of GLOBALG.A.P., to

raise standards in the production of fresh

fruit and vegetables. Certification ensures

a level playing field in terms of food safety

and quality and proves that growers are

prepared to constantly improve systems to

raise standards. The standard is primarily

designed to reassure consumers about how

food is produced on the farm by minimizing

detrimental environmental impacts of farming

operations, reducing the use of chemical

inputs and ensuring a responsible approach

to worker health and safety as well as animal

welfare. GLOBALG.A.P. is a pre-farmgate

standard, which means that the certificate

covers the process of the certified product

from farm inputs like feed or seedlings and all

the farming activities until the product leaves

the farm.

GFSI FOOD SAFETY PROGRAMS

Whether you are in food production, storage, packaging or preparation, a comprehensive food safety program is critical to the success of your business.

SAI Global helps you create a consistent food

safety program, incorporating all of the latest

government mandated regulations, customer

programs, and voluntary and industry

schemes.

GOOD MANUFACTURING PRACTICES (GMP)

While food safety programs are the hallmark

of modern food manufacturers, high

quality is the essential ingredient to ensure

success with the consumer. Reliable food

manufacturing systems with a disciplined

and knowledgeable work force that fully

understand both food safety and consistent

quality are necessary to compete in today’s

market.

HACCP

A HACCP program helps assure regulating

authorities and customers that you are

taking every reasonable precaution to

ensure food safety. It also helps you reduce

contamination-related food losses and

improve the design of new food products.

This program can be implemented for control

of physical, biological, and chemical risks

throughout your operations. The plan helps

assure regulating authorities and customers

that you are taking every reasonable

precaution to ensure food safety. It also helps

you reduce contamination-related food losses

and improve the design of new food products.

ANIMAL WELFARE AUDITS

Ensuring the health and humane treatment

of animals you process has never been more

important than it is today. Healthy, well-cared

for animals result in a better quality product,

meet critical vendor and supplier agreement

standards, and demonstrate sensitivity to

savvy consumers.

Our PAACO-certified professional auditing

team has years of expertise in performing

Animal Welfare audits, providing you with

the objectivity and discretion needed when

assessing this delicate topic.

Animal welfare is a sensitive topic for

consumers, and they’re using their dollars

to drive purchasing decisions made by

restaurants, food service operations, and

grocery stores. With SAI Global’s Animal

Welfare audits, you can verify that your

quality standards for the health and humane

treatment of animals meet industry and

consumer expectations.

GMA-SAFE

GMA-SAFE Assessments describe the

performance of a facility’s key Quality

Systems, measuring them against internal

policies and procedures, and the GMA-SAFE

checklist. GMA-SAFE Assessment categories

include: Management Responsibility,

Fundamentals (Prerequisites, GMPs), Food

Safety and HACCP Systems, Manufacturing

Quality Systems, and Regulatory

Consideration.

RETAILER ADDENDA

SAI Global undertakes audits of

manufacturers and service providers that

supply to major franchise outlets/brands

as well as leading retailer’s own branded

products.

The standards used for inspection are

proprietary, but based on current industry

standards incorporating any specific quality,

food safety and regulatory requirements

specified by the retailer/brand owner.

These audits provide an independent

assessment to the brand owner’s

requirements and contribute to the due

diligence process. These audits are typically

required by the brand owner for a company to

trade / supply their goods in the outlet.

SPECIAL CLAIMS AUDITS

• Antibiotic Free

• Gluten Free

STORAGE & DISTRIBUTION

• BRC Storage & Distribution

• Good Distribution Practices (GDP)

• GMA-SAFE (Warehouse/Distribution)

YOUR COMPREHENSIVE RESOURCE FOR ENSURING YOUR PACKAGING PRACTICES MEET CUSTOMER AND INDUSTRY QUALITY EXPECTATIONS

SQF . BRC/IOP PACKAGING . FSSC 22000 . IFS PACSECURE . GMA-SAFE FSC . SFI . PEFC

Food packaging standards are in a heightened

state of change around the globe. Clients

and regulators are demanding higher levels

of quality, more sustainable materials and

practices as well as formal environmental and

risk assessments. And that’s just for starters.

Whether you are a food or beverage

company, packaging house, retailer or

packaging materials producer, SAI Global

offers the specialized expertise you need to

audit, certify and train your organization to

the packaging, quality and risk-management

standards needed to achieve your business

goals.

We are deeply committed to helping our

clients understand their certification options

and guiding them through the certification

process every step of the way. Our goal is

to match you with the schemes that offer

you the most benefit in the context of your

business goals.

PACKAGING STANDARDS:

IFS PACSECURE

Enables packaging manufacturers to certify

that primary and secondary materials used in

the packaging process are safe for the food

industry. This standard covers flexible and

rigid plastics, paper, metal and glass and is

GFSI benchmarked.

BRC/IOP PACKAGING

Helps packaging manufacturers and

converters adopt good manufacturing

practices and quality management systems.

This standard recognizes two levels of

hygiene risk—one for food packaging (GFSI

benchmarked) and another for non-food

packaging.

STANDARDS THAT INCLUDE A PACKAGING COMPONENT/SCOPE:

SQF

Applicable to all stages of the food packaging

supply chain, this standard provides a

comprehensive solution for oversight of

supply chain food packaging safety and

quality assurance. SQF is widely recognized

in the United States and across the Americas

and is GFSI benchmarked.

FSSC 22000

Developed to meet the needs of a global

supply chain, FSSC 22000 delivers a GFSI-

benchmarked certification scheme that

incorporates ISO standards and prequisite

programs for the certification of food safety

management systems in the manufacture and

provision of food packaging.

GMA-SAFE

This program provides a comprehensive,

non-scored narrative of a facility’s activities

regarding food protection, quality assurance

and food defense. It covers six industry-

specific assessments for food protection,

primary packaging, aseptic, warehouse/

distribution, spice and dairy, and a shorter but

thorough SAFE Express Assessment.

OTHER STANDARDS THAT ARE APPLICABLE TO PACKAGING:

COC - CHAIN OF CUSTODY (PULP & PAPER) FSC • SFI • PEFC

As the consumers continue to drive demand

for packaging made from certified forest

products, Chain of Custody standards verify

that forest products originating from a

Defined Forest Area (DFA) are tracked and

verified through all phases of ownership,

transportation and transformation.

PACKAGING

ENSURE THE INTEGRITY OF YOUR SUPPLY CHAIN WITH SAI GLOBAL’S SUPPLIER COMPLIANCE MANAGEMENT SOLUTIONS

SUPPLIER COMPLIANCE MANAGEMENT . SUPPLIER AUDIT PROGRAMS . MOBILE AUDIT PLATFORM . SAIGOLTM

If your supply chain does not comply with

the quality standards your customers expect,

the integrity and effectiveness of your entire

quality program is in question. Are you willing

to risk the credibility of your brand, alienate

customers or open your organization up

to costly legal repercussions? SAI Global’s

Supplier Compliance Management Solutions

provide the assurance you need to prevent

such a situation from ever developing.

With more than 2,000 auditors and 60,000

registrations worldwide, we are the global

leader in supplier compliance management

solutions for the agri-food industry.

Our expert knowledge in standards and

accreditation together with SAIGOL, our

web-based supplier compliance management

platform, empowers you to confidently

ensure the integrity of your supply chain

quality.

We will work closely with you to gain a

full understanding of your business and

then draw on our vast global resources

and expertise to tailor the right supply

chain management solutions to fit your

organization’s goals.

OUR SUPPLIER COMPLIANCE MANAGEMENT SOLUTIONS HELP YOU:

• Improve/ensure transparency of supply

chain compliance performance

• Reduce costs of data management and

approvals processes for suppliers and

products

• Enhance risk management across your

considerable exposure with suppliers

• Safeguard the integrity of your brand

Supplier Audit Programs protect your brand and encourage consumer satisfaction. The retail and food manufacturing sectors are

increasingly integrating and working more

closely with their supply chains. The need

for improved supply chain management is

critical in ensuring that products and services

are provided at the right price, quality and

standard.

As a market leader in audit and inspection

services, SAI Global provides customized

solutions based on individual businesses’

specific requirements. Clients can determine

the frequency and the type of audits/

inspections from thirty minute spot checks,

to full compliance audits encompassing food

safety and hygiene, fire safety, health and

safety, price integrity, trading standards,

contractor compliance, legal standards and

more.

Through the expertise of our staff and

a web based global software platform

(SAIGOLTM – SAI Global Online), SAI Global

has helped many customers achieve continual

improvement within their vendor approval

management systems to maximize visibility

within their vendor chain and ensure full

traceability as well as a robust due diligence

defense to show enforcement authorities

and/or government departments.

SAI Global has several years’ experience

and knowledge gained from working in the

Vendor Compliance sector with a number of

global players.

Within the assurance division there are a

number of multilingual, technically competent

teams who specialize in detailed technical

reviews of customer specific information.

This can include data such as technical

assessment documentation, self-assessment

questionnaire and audit report reviews as

well as verification of product claims, and

specification approval. In addition, regional

certification teams review and manage all

certification processes for third party systems

(GFSI) and many other programs, ensuring

adherence to the stringent protocols these

numerous standards have.

CONFIGURABLE MOBILE AUDITING SOLUTIONS FOR THE RETAIL AGRI-FOOD SECTOR - MOBILE AUDIT PLATFORM AND SAIGOL

The basis of our auditing solutions in the

retail agri-food sector is the diligence applied

in getting to know our clients’ businesses.

This extends from understanding our clients’

customers and the broad factors impacting

the market, right through to a detailed

understanding of the practicalities of field

based auditing in large networks. Translating

this understanding into a solution allows us

to deliver audits efficiently and effectively for

clients, providing real time analytics.

MOBILE AUDIT PLATFORM

Understanding our clients’ businesses is only

a first step. Our specialist teams work with

clients to develop audit definitions, policies or

standards, as well as workflows that configure

these into the system. Used as a stand alone

or in conjunction with SAIGOL, the Mobile

Audit Platform can then be used as a vehicle to:

• Increase transparency of network

compliance performance

• Reduce costs associated with managing

audit data and remedial actions for

sites

• Enhance risk management across a

wide spectrum of risk exposure in retail

agri-food environments

• Add brand protection provided

through a strong, robust, preventative

management system

• Enable field based completion of tasks

including audits, remedial action,

updating contact details with a light,

tough, easy to use and view mobile

device

SUPPLY CHAIN

• Take photographic evidence on the

same device and link these images to

the relevant parts of the audit protocol

• Review audit findings onsite at the

completion of the audit without having

to wait for office-based completion of

audit reports

SAIGOL PLATFORM

SAI Global OnLine, or SAIGOL, is a web-

based, interactive platform that is specifically

designed for managed audit programs and

supplier compliance management. SAIGOL

provides the necessary platform application

basics to enable us to deliver a range of

managed solutions including but not limited

to:

• Customer specific technical

supplier assessments

• Product and Ingredient Traceability

• Product claim verification

• Menu approvals

• Nutritional content management

• Ingredient approvals

• Label management

TECHNOLOGY INTEGRATION

SAIGOL can be combined with our Mobile

Audit Platform for a fully integrated

compliance and audit solution across the

client’s supplier base and their own network

of sites (retail, manufacturing, distribution,

HQ).

SAIGOL PLATFORM FEATURES INCLUDE:

• Our proprietary supply chain and audit

management modules

• An active database of suppliers or sites

that records and manages statuses

together with policies and procedures

specific to the organization

• Data that is populated in real time

by synchronizing information data

sources, including tablet devices and

online forms that interface directly with

the database

• Approval processes that are self-

managed through automated reminder

notifications and alert reporting that

enable technical resources to be used

at optimum efficiency

• Supply chain compliance management

processes that are stored and

administered through one centralized

tool

• Executive dashboards enable full

visibility and instant reporting on data

stored in the system

• Event management and tracking

systems with KPI reports adapted to

clients’ specific requirements

• Configurable workflows that enable

the client to choose escalation

pathways and remedial action specific

to their needs

RETAIL, STORE, RESTAURANT SERVICE

A CUSTOMIZED SOLUTION FOR SUPPLY CHAIN MANAGEMENT

RETAIL SERVICES

The importance of properly managing store

operations and supply chains is growing

rapidly. Therefore retailers need to know that

products and services are provided at the

right price, meet appropriate standards and

fulfill expectations for quality.

In addition, there are considerable

and increasing challenges in the retail

marketplace. Customers are increasing

demands and raising expectations. Regulatory

bodies are closely scrutinizing the industry. In

addition, many retailers are concerned with

their brand integrity and ensuring proper risk

management.

STORES

Environmental Audits

Counter Audits

Cleaning Audits

Internal Audit

Banking Audits

3rd Party Audits

Safe & Legal

Shrinkage

Re-Visits

Training

SERVICES

Calibration Weights and Measures

Product Claim Verification

Store Franchises

Waste Management

Cleaning

Catering

Security

Pest Control

Distribution

SUPPLIERS

Training

Testing

Traceability

Complaints

3rd Party - Processing

2nd Party - Processing

3rd Party - Agriculture

2nd Party - Agriculture

Specification Management

Legal & Technical Updates

Supply Chain Management

CONSUMER

Labelling

Clutter Free

Availability

Mystery Shopping

Green/Carbon Footprint

Personal Injury Claims

Complaints Management

FOOD SAFETY TRAINING SOLUTIONS FROM ONE OF THE WORLD’S FOREMOST AUTHORITIES

With an offering of more than two dozen

courses, SAI Global is one of the world’s

leading providers of food safety training.

Each year, over 12,000 people partner with

us to learn the latest food safety information

and best practices designed to enhance your

systems while maximizing your investments

into your business.

As one of the world’s leading authorities

on food safety management standards,

certification and auditing, you can rely on the

expertise we present through a wide range

of innovative learning approaches and tool-

based educational methodologies.

We offer flexible options for both individuals

and organizations to build the kind of

awareness, knowledge, and skills you

need, including public training courses,

on-site training at your place of business, or

e-learning opportunities.

ON-SITE TRAINING – BRING AN EXPERT TO YOU!

On-site training is the perfect fit for groups

of 5 or more. Our world class trainers come

to your preferred location to provide custom,

inperson instruction to your employees. Our

trainers have the expertise to understand

your business; applying practical experience

to help your organization implement effective

management systems and improve overall

business performance.

ON-LINE TRAINING

SAI Global has just launched some new and

improved e-learning courses. An updated

e-learning platform provides you access to

online training courses that you can complete

on your own schedule. It’s easier and more

convenient than ever!

SAI GLOBAL TRAINERS – IMPROVING YOUR BUSINESS IS OUR BUSINESS

SAI Global’s training facilitators are business

improvement specialists, consultants and

industry experts who are uniquely qualified

to understand business needs within your

organization and apply their practical

experience in the learning setting. Many also

have combined experience with regulatory

requirements, standards development and

overall process improvement techniques. The

incredible depth of knowledge and skills on

our team can help you develop, implement

and maintain effective management

systems, and improve your overall business

performance.

TRAINING

Let our experts help your business. Visit www.saiglobal.com

SAI Global Limited ABN 67 050 611 642 © 2016 SAI Global Ltd. The SAI Global name and logo are trademarks of SAI Global Ltd. All Rights Reserved

SAI Global makes Intelligent Risk possible. The Company helps organisations proactively manage risk to achieve business excellence, growth, sustainability and ultimately, create trust. SAI Global’s integrated advisory, services and platforms operate across the entire lifecycle allowing businesses to focus on opportunities presented by uncertainty. Their solutions include risk management software, standards and regulatory content, ethics and compliance learning,

risk assessments, certification, testing and audits. In Australia, SAI Global are also a leading provider of settlement related services; company, personal and property information.

SAI Global company employs more than 2,000 people across 29 countries and 51 locations across Europe, the Middle East, Africa, the Americas, Asia and the Pacific.

ABOUT SAI GLOBAL