age-friendly communi,es: implementa,on & evalua,on
TRANSCRIPT
Age-FriendlyCommuni1es:Implementa1on&Evalua1on
February12,2016Presenters:• MargaretDenton,VicePresident,HamiltonCouncil
onAging;MemberoftheAge-FriendlyHamiltonCollabora>veGovernanceCommiAee;ChairoftheAge-FriendlyHamiltonEvalua>onCommiAee
• LucyMarco,President,GrandRiverCouncilonAging
Funded by the Government of Ontario"
• OverviewofStep4:Implementa>on&Evalua>on
• TheHamiltonExperience• TheBranOord/BrantCounty
Experience
SessionOverview
Step4:Implementa1on&Evalua1onObjec1ves• Tohighlightsomehelpfulobjec>vestoguideyouthroughthe
implementa>on&evalua>onprocesssoastoincreasethelikelihoodthattheplanwillinfluencefuturedecision-making
Keyskills• U>liza>on-focusedevalua>onskills• Research,datacollec>onanddataanalysis• Reportwri>ng
Keytasks• Establishadirec>onformonitoringandevalua>ngthesuccessof
theplan• Determineanappropriatemonitoringmechanism• Definespecificgoalsandobjec>ves
Developing,Implemen1ngandEvalua1ngHamilton’sPlanforanAge-FriendlyCity
MargaretDenton,PhD
Vice-president,HamiltonCouncilOnAgingChair,Age-friendlyHamiltonEvalua>onCommiAee
Acknowledgements
FundingwasprovidedthroughagrantfromtheOntarioSeniorsSecretariat
Evalua1onCommiPee:
HamiltonCouncilonAging:MargaretDenton,MichelleGold,ShelaghKielySocialPlanningandResearchCouncil:DonJaffray,SaraMayo,ShahziBokhari
CityofHamilton:AngelaParle,LisaMaychakPublicHealth:LizConK
McMasterUniversity:JennyPloeg,AmandaGrenier,JimDunn
5
FourStepstoanAge-friendlyCity
1. Planning• DefinePrinciples• AssessNeed• DevelopaPlan
2. Implementa>on3. Evalua>on
• Evaluate&monitor
4. Con>nualImprovement
§ PartnershipbetweenHamiltonCouncilonAging,SeniorsAdvisoryCouncilandCityofHamilton
§ Planningprocessinvolved3phases• BackgroundResearch• CommunityEngagement&Consulta>on[700+]• Analysis&Development
• Hamilton’sAFPlan7goals,25objec>ves,101ac>ons• FundedthroughagrantfromtheOntarioSeniorsSecretariat
Hamilton’sPlanforanAge-FriendlyCity
Implementa>on&Evalua>on
“…theac>ons…require…addi>onaldialoguewith… bothinternalandexternalstakeholders.[Hamilton’s]implementa>onplanmustbedeveloped toensureac>onsarerobustandmeasureable.”
Hamilton’sPlanforanAge-FriendlyCity2014
BuildingontheHamilton’sA-FPlandevelopedanImplementa>onPlan(guided
byaSteeringCommiAeeofCommunityOrganiza>ons)PlanAc1ons
Lead Partners Ac1vi1es
Financial
CurrentStatus
Timeframe
Outputs Outcomes
GOAL-HOUSING:Everyoneshouldhaveaplacetolive.Peoplearesupportedinwaysthatmakesensefortheiruniquecircumstanceswithafullrangeofhousingop>onsintheirneighbourhood
Objec>ve1.1:Olderadultscaneasilyaccesstheinforma>ontheyneedwithrespecttovarioushousingop>onsandhavetoolsavailabletohelpthemplanforaging1.1.1Developahousingresourceguideforolderadultstohelpthemplanforagingandtonavigatethesocialhousinglandscape
SeniorsAdvisoryCommiAee
CityofHamiltonHousingServices,NCIDivision,PublicHealthServices
HousingGuideDeveloped,printedandplacedonline
$5000. completed 2015 HousingGuide
Moreolderadultsareawareofhousingchoices
1.1.2Increaseawarenessoffinancialsupportsavailabletofundhomeadapta>ons
HousingServicesDivision
NCIDivision HousingServicestoprovideincreasedpromo>onalevents
TBD Inprogress
2015-2017
Informa>onprovidedthroughnewspaperads,NewsleAers,promo>onalsessions
Increase#applicantstoprograms,grantsapproved,$distributed
Collabora>veGovernanceCommiAee
WorkingGroup#1(alignedwithStrategicGoals)
WorkingGroup#2WorkingGroup#3
CommunityEngagementAdvisoryGroup
10
GovernanceStructureforImplementa>on
TaskGroup
TaskGroup
Evalua>onCommiAee
OurEvalua>onApproach1. DefineDirec>ons-simplifythedetailedA-FPlanto
communicateintentandengagethebroadercommunity
2. BaselineAge-FriendlyIndicatorsReport– iden>fyandreportcoreindicatorsalignedwithourA-FDirec>onstodeepen
understandingofcommunityassets&gaps;andprimeourcommunityforImplementa>on
3. MonitorAFImplementa>on– AFpartners’internal15pagespreadsheettoiden>fystakeholdersandtrack
ac>ons– u>lizeWHOevalua>onframeworktounderstandtheintricate
dynamicsofacomplexcommunityphenomenon[p.14]
BaselineAge-FriendlyIndicators• aReportCardofsorts:tosettheAFagenda
– communica>on,dialogue,engagement→generateAc>on
• reviewguidanceinWHO&PHACreportsonselec>ngAFrelevantindicators– Considerequitymeasures
• Communitybasedindicators≠AFimplementa>onmonitoring
HamiltonAFBaselineIndicators• alignedwithourDirec>ons• underdevelopment:samplebelow
Accessible Physical Environment
Indicators Definition EquitydimensionPolicycontextoradditionaldata
WHOindicatorlist Datasource Availability
HOUSINGchoice is available, affordable and safe Renters/owners
By neighbourhood
Social housing waitlist
Number of older adults added to wait list, number of older adults housed annually, wait-times for older adults.
Priority/chronological/transfer applicants
Chart showing changes in municipal/prov/fed funding to social housing
City (Housing Services) Annual
HomelessnessHow many older adults are in shelters and housing First programs (City)
Men/WomenCity (Housing Services) Annual
Housing affordability Every five yearsNHS/Censusü
Limited availability of housing choices in many neighbourhoods
Proportion of older people who live in a household that spends less than 30 per cent of their equalized disposable income on housing.
A-FEvalua>onFramework
Source: WHO. Measuring the Age Friendliness of City. A Guide to Using Core Indicators. 2015.
WhyWeLiketheWHOFramework• demonstratesthatimplementa>onisaprocess
• recognizesinputsthatmustbeputinplace– structures,policy/poli>calsupport,human&financialresources,
sharedownershipwitholderadults
• ac>onstakenaretheoutputs
• outcomesincludebutarenotlimitedtorepor>ngindicators– wemayincorporateotherevalua>onapproaches,e.g.
apprecia@veinquiry,mostsignificantchange,outcomeharves@ng
• showsthatimpactisalong-termresultandAFcancontributebutcannotdemonstrateadirectcausalrela>onship
Wewillalsoevaluateourgovernancemodelforlessonslearned.
• Howwellisthegovernancestructurefunc>oning?– Dowehavetherightplayers
• Isthecommunityengaged?Howdidweengagethem?
• Whatseemstobeworkingwellandwhereisthereearlyprogress?
• Whatarethebarrierstoimplementa>ons?• Howshouldtheini>a>veadaptinrespondtochangingcircumstances?
• Whatarethelessonslearned?
Resources• WorldHealthOrganiza>on.2015.MeasuringtheAge-FriendlinessofCi>esAGuidetoUsingCoreIndicators
• AARP.2014Evalua>ngYourAge-FriendlyCommunityProgram,AStep-by-StepGuide
• PublicHealthCanada.HowAge-FriendlyisYourCommunity.DevelopingIndicatorstomeasureAge-Friendliness.Presenta>onPreparedbyDrHeatherOrpana&Ms.MitulikaChawla
Ques>onsandDiscussion
Contact:DrMargaretDentonVicePresident,[email protected]
Developing, Implementing and Evaluating a Master Aging Plan to
Create an Age-Friendly Community
Brantford and Brant County’s Experience 2007 through 2015
February 12, 2016
Lucy Marco, President, GRCOA
Outline
• Overview of the Development of a Master Aging Plan for an “Age-Friendly Community”
• Implementation recommendations • Evaluation of results • Challenges and lessons learned • Future directions • Questions/discussion
Master Aging Plan For An “Age-Friendly” Community
2007 –Why do we need it? – 2030 Population – 55 & Over – 35.2%
What should it be? – A “roadmap” or strategic plan – Complementary to all planning activities
Who will do it and how will it be done?
– Steering Committee
Master Aging Plan Further Defined
• Focus on all aspects of life including transportation, housing, recreation, and other community services
• Development involved the whole community—”by the community, for the community”
• Did not replace long-range planning for individual agencies/organizations, etc.
• NOTE: PRIOR TO WHO & “DOMAINS”
Developing a Master Aging Plan
2007 • Established a 13-member Steering Committee and hired a
consultant • Community forums (Needs Assessments) to determine support
to develop a Master Aging Plan • Solicited stakeholder input
– Seniors and families – 3 Planning Committees of providers (well/fit, need some assistance,
need 24-hour assistance) – now “Go-Go”, “Slow-Go” and “No-Go” – Community leaders
2008 • Published Master Aging Plan for Brantford and Brant County • 21 Objectives – 99 Strategies
Implementation Recommendations
2009 – Steering Committee • Master Aging Plan – 21 Objectives/99 Strategies • Top Three Areas: Transportation, Housing, Education
• Participating Agencies – Inventory of Services - What had been done - Current status - What could be done
• Published Three Main Implementation Recommendations - Recognition of ongoing activities - Eight strategies & 24 goals by “mobility” - Increase community engagement
History of the Grand River Council on Aging
2010 – How to Facilitate Implementation • Incorporated a stand-alone, non profit
organization—Grand River Council on Aging • 12-member Board of Directors (6 seniors and 6
representatives from organizations who serve seniors) Vision: To engage the communities of Brantford and Brant County to meet the needs of our aging population through education, awareness, and creating linkages Mission: To promote the voice of seniors
History of the Grand River Council on Aging
Strategies to accomplish mission: – Promote collaboration among agencies
e.g., Transportation forums, collaboration for senior housing
– Encourage alignment of agency strategic plans with Master Aging Plan e.g., City of Brantford, Community Care Access Centre,
Brant Community Healthcare System – Inform the public, local government, and
business about the accomplishments of seniors and needed services e.g., National Seniors Day Celebration, volunteers for
focus group participation
Evaluation
2013 • Report to the community • Qualitative versus quantitative • Using an “age-friendly” filter/lens • Three main recommendations: -Recognition of ongoing activities -Eight strategies & 24 goals -Increase community engagement
Evaluation2013 • Recognition of ongoing activities • Examples:
• City of Brantford • Grand River Community Health Centre • Brant Community Healthcare System • Operation Lift – now Brantford Lift • Community Care Access Centre
Evaluation2013 • Eight Strategies & 24 Goals-Progress
-Housing -Transportation -Active Lifestyle -Health & Wellness -Support Systems -Education/Profile -Eight Gaps
Evaluation2013 • Increase Community Engagement -Non-profit organization oversight
-Recruit volunteers -Monitoring of community action -Reports to the community -Events/activities -Sustainability
Barriers/Challenges
• No established infrastructure to develop Master Aging Plan and oversee implementation of recommendations
• Projects/activities overseen by dedicated volunteers but funding needed for core operating expenses
• Difficult to engage certain segments of the senior
population in the planning process (e.g., urban Aboriginal seniors, rural seniors)
Tips/Lessons Learned
• Extensive community involvement essential
• Future cohorts of seniors will have different needs and expectations compared to current seniors
• Planning should be based on functional abilities rather than chronological age
• Age-friendly strategic planning will be more effective if it is carried out including participation of the “voices of lived experience”
Future Directions
• Implement an ongoing process for gathering information from seniors about issues and concerns as the residents age
• If a non-profit organization results, develop a Sustainability Plan to support the infrastructure
• Encourage strategies to implement recommendations of the Age-Friendly Community Plan by residents, businesses, agencies & municipalities
Contact Information
Website: www.grcoa.ca
Step4How-ToPlainLanguageSummaries
• Howtoiden>fyprimaryusers• Howtodeterminethepurposeofyour
evalua>on• Howtoiden>fymethodsandmeasurement• Howtointerpretfindings,makejudgments
andsharewithyourcommunity
Addi1onalResources
• AFCOntarioWebsite–Forhow-tosummaries,addi>onalresourcesandinforma>ononpastandfuturewebinaropportuni>es– www.agefriendlyontario.ca– www.collec>vitesamiesdesainesontario.ca
• HamiltonCouncilonAging:hAp://coahamilton.ca/what-we-do/age-friendly-hamilton/
• GrandRiverCouncilonAging:www.grcoa.ca
Thankyou!Contact:• MargaretDenton
– [email protected]• LucyMarco
– [email protected]• SarahWebster
– [email protected]– 1-844-276-5756
• ProvincialAFCdistribu>onlist– hAp://bit.ly/1N7v8rwNextwebinar“Age-FriendlyCommuni1esandDemen1a-Friendly
Communi1es:AreWeTalkingAbouttheSameThing?”(March8th,2016@1:00PM)