addressing technology issues in m&a transactions · • permit assignment in connection with...
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Addressing Technology Issues inM&A Transactions
Andy StewartPartner
+44 20 3130 3929
Rohith GeorgePartner
+1 650 331 2014
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Speakers
Rohith GeorgePartner – Palo Alto
Andrew StewartPartner - London
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Agenda
• The changing M&A landscape
• The impact on M&A of the increasingly complex matrix of technology andrelated contractual relationships that underpin a target’s operations
• Key issues to consider when planning for the integration of that complex• Key issues to consider when planning for the integration of that complexmatrix into the buyer’s operations following the acquisition
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Changing M&A Landscape
PwC, M&A Integration: Choreographing great performance, p. 6, http://www.pwc.com/us/en/deals/ma-integration-survey/pwc-m-and-a-integration-survey.pdf
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Importance of Integration
Deloitte, M&A Trends; Year-End Report 2016, p. 17, https://www2.deloitte.com/content/dam/Deloitte/us/Documents/mergers-acqisitions/us-ma-mergers-and-acquisitions-trends-2016-year-end-report.pdf
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Why Are Technology Issues so Important in M&A?
• Technology and related contracts are not an afterthought
– It is relevant to how a target operates its business.
– It is relevant to what a seller has to do to separate the target from itswider business.wider business.
– It is relevant to what a buyer has to do to integrate the target into itswider business.
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Historical Target Company
Facilities& Logistics
R&D
SupplyChain
IT
R&D
Other
F & A
HR
Chain
Core Business
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Effect of Outsourcing on Target
CoreCoreBusiness SupplierContract
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Centralization of Non-core Functions –Further Complexity
Parent
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SSO
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Modern Target
S
SSO
S
S
Core
S
S
S
S
S
S S 166
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M&A Issues for Dedicated Agreements
• What are the obstacles?
– Prohibitions on assignment and change of control
– Prohibitions on disclosure
– Enterprise pricing– Enterprise pricing
• Required consents
– Allocation of responsibility and costs
– Timing and workarounds
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M&A Issues for Shared Agreements
• Duplicate the existing agreement (“cloning”)
• Divide scope and volume commitments between new and existingagreements (“cleaving”)
• Transition services agreements (TSAs)• Transition services agreements (TSAs)
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What Can Sellers do to Maximize Target Value?
How does a seller increase the attractiveness of the target in this area?
• Standardize contract terms and negotiate M&A-ready agreements
• Maintain a database of agreements
• Analyze the target’s internal capabilities and needs• Analyze the target’s internal capabilities and needs
• Structure internal shared services centers to act as if they were outsideservice providers
• Identify and suspend projects that a buyer may not need
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Key Concepts for Making Agreements M&A-Ready
• Permit assignment in connection with M&A activity
• Permit disclosure to potential buyers
• Permit target/buyer to be designated as a service recipient
• Permit continued use by or for target/buyer (at least for a limited period)• Permit continued use by or for target/buyer (at least for a limited period)
• Minimize other restrictions that may impede M&A activity (e.g., use only atnamed sites or on specific computers)
• Include termination assistance/ramp-down services
• Permit termination without cause (by customer)
• Permit customer to extend or renew
• Permit customer to “clone” or “cleave”170
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How Far Can a Seller’s M&A Planning Go?
• Some sellers looking to ensure the target has contracted for services before sale
• Seller negotiating on behalf of the target with a Service Provider prior to sale
• Implementation of services prior to or close to closing
• Services agreement assigned or novated to the buyer on closing• Services agreement assigned or novated to the buyer on closing
• Ensuring the seller has a termination right in case the deal doesn’t close
• “Hypercare”
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Advantages and Disadvantages to Aiming High
• Done properly, it takes another variable out of the M&A equation.
• Costs time and money.
• No two buyers are the same.
– What if the buyer has an existing setup that it wants to add the new business to?– What if the buyer has an existing setup that it wants to add the new business to?
• How will the seller know what that is in advance?
– What if the buyer doesn’t like the price (and cynics would say they will claim thatin any event in an M&A deal)?
• Flexibility is important.
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So What About the Buyer’s View of Life in All of This?
• Effective integration is seen as the most important factor in asuccessful acquisition.
• But several studies indicate that the majority of mergers fail to createsignificant shareholder value.significant shareholder value.
• One of the key reasons for this is poor integration in one or more areas;
– Financial, logistical, cultural, organizational, technological
• Technology is at the core of integration.
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Buyers’ Integration Needs Will Vary
• No two buyers are the same.
– Financial buyer
– Operational buyer
• No two targets are the same.• No two targets are the same.
– Asset purchase of an integrated line of business
– Stock purchase of a mostly stand-alone company
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What Can Buyers do in Advance to Integrate the Target?
• Negotiate expansion and M&A support rights in its own contracts
• Know what its shared services organizations can (and can’t) do foracquired businesses
• Ensure there is focused due diligence done during acquisition process• Ensure there is focused due diligence done during acquisition process
• Assign the right people to the acquisition team
• Have a form of TSA and make it part of its bid
• Have an integration plan
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Technology Integration Issues for the Buyer
• How can the buyer maintain flexibility on what services are needed and when?
• How to keep the seller motivated? Remedies for non-performance?
• How will parties allocate costs for new data security reality?
• What if the buyer needs more or less time in transitioning and integrating?• What if the buyer needs more or less time in transitioning and integrating?
• How to ensure the right technical and operations people are retained?
• What are the performance requirements during the transition period?
• Does the seller have the right to provide the transition services?
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Addressing Issues Through TSA Terms
• Term, extension and termination rights
• Right to increase or decrease scope or volume or to modify/customize services
• Commitment of designated key personnel
• Pricing• Pricing
• Intellectual property rights
• Privacy and data security
• Indemnities and limitation of liability
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Key Messages
• Technology and related contractual issues are increasingly important in M&A.
• Sellers and buyers should have technology front and center in their M&A plans.
• Be flexible in M&A planning.
• Negotiating the right TSA has become even more critical.• Negotiating the right TSA has become even more critical.
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QUESTIONS?
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Andy StewartPartner
+44 20 3130 3929
Rohith GeorgePartner
+1 650 331 2014