Get | Manage | Build with Camp Like-A-

Lot

Managing Campers

The #FutureOfCamp is…

…bright.

It has been my experience that parents are increasingly looking for a camp experience which matches their own.  They want their kids to come home with dirt under their fingernails, scrapes on their knees, and stories of adventure and friendships.  The bad news is that it is getting a bit harder to provide that kind of experience with all of the regulations (most of them good regulations), new health concerns, child abuse prevention best practices, and the counter-trend of hyper-safety consciousness.  The good news is that when you figure out how to balance all of this stuff without taking your eye off of the ball (the ball being a truly traditional camp experience), then your camp fills up, your staff comes back year after year, and you fill your own scrap book with great memories.- Thad Gifford Smith, Executive Director of YMCA Camp Combe

Managing Campers

Pre-Camp During-Camp Post-Camp

Managing Campers

Meet Debbie Director

a driven camp director who is passionate about making her summer camp a safe place for children to learn and grow through their experiences.

Meet Rick Registrar

a coffee-loving registrar who has many responsibilities. He is often overwhelmed and works long hours, but is dedicated to the camp and its mission.

Meet Betty Bookkeeper

a detailed and organized bookkeeper in charge of camp finances, yet compassionate and understanding if parents can’t pay on time. If a camper can’t afford camp or the budget is tight, she’ll find a way to make it happen!

Meet Cody Camper

an enthusiastic camper who is accident prone, allergic to peanuts, and is not used to being away from his parents for more than a weekend.

Meet Pat Parent

a very involved parent who frequently calls into camp and likes to “check in”. She may seem demanding, but it’s because she wants to make sure her child is safe and happy.

Pre-CampBetty Needs to Collect $15,000

Custom Filters Auto Billing Online Account

It’s a month out before start of camp at Camp Like-A-lot and Betty has over $15,000 in uncollected camp fees and now she is wondering allowing parents to pay later was a good decision.

It’s 2 weeks before the start of camp and parents are calling and emailing…Rick has 1,100 campers this year which means hundreds of requests around activities, cabin assignments, allergy notifications etc.

Pre-CampRick has 27 new voice mails

Internal Data Fields Assignment Center Buddy Requests

A week out from camp and things are crazy, did parents get reminders on what to pack? Are medical forms all in? Waiver forms? What about the permission slips for the campers attending just week 3?

Pre-CampDebbie needs to talk to the parents…ALL OF THEM!

Communication Center CRM tab in Data Center Reminder Tab

Day 1, Cody lost his flip-flops, day 2 broke his sunglasses, day 3 rips his only swim suit , day 4 runs out of t-shirts…Cody needs to visit the camp store but doesn’t have money and Betty needs a way to track the inventory.

During-CampCody has lost his flip-flops

POS Integration Data Center Online Account Access

During a field trip to the Nature Park Cody convinces Dan to trade deserts but the peanut butter on the cookie starts a severe allergic reaction.

During-CampDebbie has a medical emergency

Online Medical Forms Report Center Text messaging

This is the first time Cody has been away from home for more than a week. Cody is feeling homesick and Pat is desperate to know how he is doing.

During-CampPat wants to know how Cody is doing

eCamp Photos + Emails Communication Center User Reminders

It’s the last day at Camp Like-A-Lot and although exhausted Debbie is sad to see them leave. Wanting to build on relationships established at camp, Debbie hopes to see Cody again next year.

Post-CampDebbie says good-bye to everyone

Online Registration(last day of camp)

Coupon Codes Deposits w/ Auto-Billing

The campers are gone and Rick is looking towards next year thinking how they can better the experience for the kids and parents while making his job more manageable in the process.

Post-CampRick wants to do it better next year

Online Survey Forms Communication Center Coupon Codes

Betty is trying to increase revenue for more scholarships and also wants to help squeeze the budget so Camp Like-A-Lot can build a climbing wall for next season.

Post-CampBetty needs money to build the new climbing wall

Donation Forms Online Store Sale eCamp Sale

Next…BUILDING YOUR CAMP!

Questions?