achieving health care reform in the u.s.: toward a whole-system understanding gary hirsch, jack...
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Achieving Health Care Reform in the U.S.: Toward a Whole-System Understanding
Gary Hirsch, Jack Homer, Geoff McDonnell, and Bobby Milstein
Health Policy Special Interest Group
International SD ConferenceBoston, Massachusetts, USA
July 17-21, 2005
Meeting Agenda
• Background & magnitude of the problem
• Causal framework and why reform is so difficult• Feedback from HPSIG
– Illustration of adding stakeholder spheres of interest
• Moving forward
Causal Framework Overview: Stakeholder Roles and Interactions
Employers- Health coverage
Insurers/Payers(Public, Private)- Reimbursement criteria & rates for risk & disease mgmt and acute care- Number of competitors
Providers(MDs, RNs, Hospitals)- Risk & disease mgmt extent and efficacy- Acute care extent and efficacy- Specialty fragmentation - Lobbying of insurers & regulators
Patients- Health and risk status
General Public- Improvement of living conditions Funds available Citizen involvement
Drug/Device Makers- Developing high-tech products for acute care and risk & disease mgmt
- Lobbying of insurers & regulators
Regulators & Monitors(Public, Private)- Usage guidelines & controls
Health Care Costs- Risk & disease mgmt- Acute care- Administrative
Population Health Dynamics
Safer,HealthierPeople
People atRisk
People withDiseaseBecoming
at riskDeveloping
diseaseDying from
disease
Adverse livingconditions
-
Acute cases
Recovering orgetting cured
Becoming safer,healthier
-
B1
-
-
Effectively managedrisk and disease
Effective acutecare
Death limits thesick caseload
Growth of High-Tech Medicine
Safer,HealthierPeople
People atRisk
People withDiseaseBecoming
at riskDeveloping
diseaseDying from
disease
Adverse livingconditions
-
Acute casesHigh-tech acutecare capacity &
utilization
Recovering orgetting cured
Becoming safer,healthier
-
R1
B2
-
-
Effectively managedrisk and disease
Effective acutecare
People withdisease and at
risk
Keeping theacutely sick
alive
Finding a cure
High-tech risk & diseasemgmt capacity & utilization
R3
Keeping thevulnerable
healthy
R2
Keeping the sicknon-acute
High-tech industryinfluence on providers,
regulators, and insurers
R4
High-techindustry growth
B3
Effective patient mgmtmay reduce acute care
demand
Inappropriate anddefensive use of
high-tech acute care-
Weak regulation,inappropriate use,
further industry growth
R5
Reduced Access and Reduced Quality of Patient Management as Side Effects
Safer,HealthierPeople
People atRisk
People withDiseaseBecoming
at riskDeveloping
diseaseDying from
disease
Adverse livingconditions
-
Acute cases
High-tech acute carecapacity & utilization
Recovering orgetting cured
Becoming safer,healthier
-
Use of multiplespecialists for patient
mgmt
-
-
-
Adequacy of providers inless wealthy & more
remote areas
-
Effectively managedrisk and disease
Effective acutecare
People withdisease and at
risk
High-tech risk & diseasemgmt capacity & utilization
Quality ofinformation forpatient mgmt
B4
Fragmentation createsconfusion and hurts
quality of patient mgmt
R6
Fragmentation increasesgeographic concentration and
deprives poorer areas ofpatient mgmt
-
B5
Undermined patient mgmtleads to more acute care,even more specialization
Geographicconcentration limitsthe extent of acute
care
B6
Higher Costs and Cost Containment as Side Effects--Further Hurting Access
Safer,HealthierPeople
People atRisk
People withDiseaseBecoming
at riskDeveloping
diseaseDying from
disease
Adverse livingconditions
Insurance coverage &Reimbursement rates
-
Acute cases
High-tech acutecare capacity &
utilization
Health care costs
Costs of managingrisk and disease
Costs of acute care
Recovering orgetting cured
Becoming safer,healthier
-
Administrativeoverhead of
providers
-
-
Effectively managedrisk and disease
Effective acutecare
People withdisease and at
risk
High-tech risk & diseasemgmt capacity & utilization
B7
-
Containingacute care costs
Containingpatient mgmt
costs
B8
R8
Multi-payercompetition
burdens providers
Variety of payer feeschedules andarrangements
R7
Containing patient mgmtcosts leads to more
acute care costs
Neglected Living Conditions as Another Side Effect of Cost Containment
Safer,HealthierPeople
People atRisk
People withDiseaseBecoming
at riskDeveloping
diseaseDying from
disease
Adverse livingconditions
Insurance coverage &Reimbursement rates
-
Acute cases
High-tech acute carecapacity & utilization
Health carecosts
Funds available forimproving living
conditions
-
-
Costs of managingrisk and disease
Costs of acute care
Recovering orgetting cured
Becoming safer,healthier
-
Administrativeoverhead of
providers
Efforts to improveliving conditions
-
-
-Effectively managedrisk and disease
Effective acutecare
People withdisease and at
risk
High-tech risk &disease mgmt capacity
& utilization
-
Variety of payer feeschedules andarrangements
R9
Less spending on livingconditions leads to morerisk, disease, acute care
costs
Some citizens aremotivated to improve
living conditions
B9
Some citizens aremotivated to improve
patient mgmt
R10
Types of Reform Initiatives
• Expanding access
– Improving coverage to employees, the poor, children– Providing health care resources to inner cities and rural areas
• Containing cost– Government limits on capacity, service provision, or reimbursement
– Employer shift to managed care plans
• Improving quality of care
– State regulation of facilities, professional licensure, Medicaid quality monitoring
– JCAHO setting of standards, NCQA evaluation of managed care orgs
• Protecting health
– Risk management, promotion of healthy lifestyles, family planning– Safer workplaces, better housing, safer neighborhoods
Why Reform is So Difficult (1)
Single-focus strategies are problematic and can generate resistance:
• Access improvement increases acute care costs, at least initially
• Cost containment reduces disease management and related investments more than it reduces acute care, so hurts quality of care, and may actually increase costs in the longer term
• Quality improvement initially increases costs, due to increased regulation and QA activity, or investments in IS and training
• Health protection requires investments resisted by those who would pay and who see more immediate payoff from funding direct care
Why Reform is So Difficult (2)
Philosophically “pure” approaches are also problematic:
• Single Payer addresses both access and cost, but threatens powerful interests
• Market Competition addresses cost, but could lead to inadequate coverage for many, hurt quality of care, and create disincentives to risk management
• Managed Competition attempts to strike a balance, but, because it does not mandate managed care for all, allows continued cost increases and loss of insurance coverage
Safer,Healthier
Population
VulnerablePopulation
Becomingvulnerable
Becoming nolonger vulnerable
Afflictedwithout
ComplicationsBecomingafflicted
Afflicted withComplications
Developingcomplications
Dying fromComplications
Health System Dynamics
Milstein B, Homer J. The dynamics of upstream and downstream: why is so hard for the health system to work upstream, and what can be done about it? CDC Futures Health Systems Work Group; Atlanta, GA; December 3, 2003. Available at http://www2.cdc.gov/syndemics/Presentations.htm
Safer,Healthier
Population
VulnerablePopulation
Becomingvulnerable
Becoming nolonger vulnerable
Afflictedwithout
ComplicationsBecomingafflicted
Afflicted withComplications
Developingcomplications
Dying fromComplications
Downstreamwork
Professionalconcern
Health System Dynamics
Milstein B, Homer J. The dynamics of upstream and downstream: why is so hard for the health system to work upstream, and what can be done about it? CDC Futures Health Systems Work Group; Atlanta, GA; December 3, 2003. Available at http://www2.cdc.gov/syndemics/Presentations.htm
Safer,Healthier
Population
VulnerablePopulation
Becomingvulnerable
Becoming nolonger vulnerable
Afflictedwithout
ComplicationsBecomingafflicted
Afflicted withComplications
Developingcomplications
Dying fromComplications
Effect onprogression
-
Effect oncomplications
-
TertiaryPrevention
SecondaryPrevention
Downstreamwork
Professionalconcern
Health System Dynamics
Milstein B, Homer J. The dynamics of upstream and downstream: why is so hard for the health system to work upstream, and what can be done about it? CDC Futures Health Systems Work Group; Atlanta, GA; December 3, 2003. Available at http://www2.cdc.gov/syndemics/Presentations.htm
Safer,Healthier
Population
VulnerablePopulation
Becomingvulnerable
Becoming nolonger vulnerable
Afflictedwithout
ComplicationsBecomingafflicted
Afflicted withComplications
Developingcomplications
Dying fromComplications
Effect onprogression
-
Effect oncomplications
-
TertiaryPrevention
SecondaryPrevention
Vulnerable andAfflicted Popn
Upstreamwork
Downstreamwork
Professionalconcern
Publicconcern
Publicwork
Health System Dynamics
Milstein B, Homer J. The dynamics of upstream and downstream: why is so hard for the health system to work upstream, and what can be done about it? CDC Futures Health Systems Work Group; Atlanta, GA; December 3, 2003. Available at http://www2.cdc.gov/syndemics/Presentations.htm
Health System Dynamics
Safer,Healthier
Population
VulnerablePopulation
Becomingvulnerable
Becoming nolonger vulnerable
Afflictedwithout
ComplicationsBecomingafflicted
Afflicted withComplications
Developingcomplications
Dying fromComplications
Effect onincidence
-
Effect onprogression
-
Effect oncomplications
-
Effect on livingconditions
Effect onvulnerabilityreduction
GeneralProtection
TargetedProtection
TertiaryPrevention
SecondaryPrevention
PrimaryPrevention
Vulnerable andAfflicted Popn
Upstreamwork
Downstreamwork
Professionalconcern
Publicconcern
AdverseLiving
Conditions
-
-
Publicwork
Milstein B, Homer J. The dynamics of upstream and downstream: why is so hard for the health system to work upstream, and what can be done about it? CDC Futures Health Systems Work Group; Atlanta, GA; December 3, 2003. Available at http://www2.cdc.gov/syndemics/Presentations.htm
Health System Dynamics
Safer,Healthier
Population
VulnerablePopulation
Becomingvulnerable
Becoming nolonger vulnerable
Afflictedwithout
ComplicationsBecomingafflicted
Afflicted withComplications
Developingcomplications
Dying fromComplications
Effect onincidence
-
Effect onprogression
-
Effect oncomplications
-
Effect on livingconditions
Effect onvulnerabilityreduction
GeneralProtection
TargetedProtection
TertiaryPrevention
SecondaryPrevention
PrimaryPrevention
Vulnerable andAfflicted Popn
Upstreamwork
Downstreamwork
Professionalconcern
Publicconcern
AdverseLiving
Conditions
-
-
PublicworkInstitutional/organizational
emphasis on diseaserather than vulnerability
-
Milstein B, Homer J. The dynamics of upstream and downstream: why is so hard for the health system to work upstream, and what can be done about it? CDC Futures Health Systems Work Group; Atlanta, GA; December 3, 2003. Available at http://www2.cdc.gov/syndemics/Presentations.htm
Downstream lock-in: Delay in upstream effort guarantees continued growth in affliction prevalence and emphasis on treatment, which further delays upstream effort, as does mounting social disparity.
Health System Dynamics
Safer,Healthier
Population
VulnerablePopulation
Becomingvulnerable
Becoming nolonger vulnerable
Afflictedwithout
ComplicationsBecomingafflicted
Afflicted withComplications
Developingcomplications
Dying fromComplications
Effect onincidence
-
Effect onprogression
-
Effect oncomplications
-
Effect on livingconditions
Effect onvulnerabilityreduction
GeneralProtection
TargetedProtection
TertiaryPrevention
SecondaryPrevention
PrimaryPrevention
Vulnerable andAfflicted Popn
Upstreamwork
Downstreamwork
Professionalconcern
Publicconcern
AdverseLiving
Conditions
-
PublicStrength
SocialDisparity
-
Citizen Involvementand Organizing
SocialDivision
-
PublicworkInstitutional/organizational
emphasis on diseaserather than vulnerability
-
Milstein B, Homer J. The dynamics of upstream and downstream: why is so hard for the health system to work upstream, and what can be done about it? CDC Futures Health Systems Work Group; Atlanta, GA; December 3, 2003. Available at http://www2.cdc.gov/syndemics/Presentations.htm