about thinking driver · the thinking driver course is the only course that “it’s all about...

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Canada: U.S.A.: www.thinkingdriver.com 12601 54 Avenue 1927 Boblett St. Tel: 604-596-0500 Surrey, B.C. V3X 3C1 Blaine, WA 98230 Fax: 604-596-0789 “it’s all about attitude” WHAT WE OFFER: A comprehensive catalogue of standard Thinking Driver courses and specialization in custom development of training tailored to the needs of our clients. Standard courses include: Defensive Driving Fundamentals & Attitudes Hazard Avoidance Safe Backing (hands on) Winter Driving (classroom and/or on road) Evaluation/Coaching (on road) Four Wheel Drive (classroom & practical training) Load Securement Trailer Towing and Backing Customization and Design More!!! Call us today! 604-596-0500 WHO WE ARE: Your best choice for minimizing risk and reducing vehicle incidents in your fleet! We are a leader in road safety education, training programs, consulting and staff development for companies and governments, large and small, throughout Canada and the United States. OUR MISSION: To save lives by being a world leader in innovative and relevant training products and services that prevent workplace driving incidents. CORE VALUES: RESPECT: We conduct ourselves and our business dealings with respect for our customers, colleagues and each other as individuals and a team. INTEGRITY: We commit to honesty and ethical execution of our business in every way. EXCELLENCE: We are committed to deliver the very best quality and value in all training programs, services and products. APPRECIATION: We express sincere appreciation and gratitude for the opportunities that our customers provide us and to each other for the support and camaraderie that we enjoy as a team. FUN: We believe that bringing fun into every learning situation enhances our students’ learning and having fun while delivering our services is crucial in maintaining our high standards. About Thinking Driver

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Page 1: About Thinking Driver · The Thinking Driver Course is the only course that “it’s all about attitude” addresses driver attitude in an effective and respectful way. Thinking

Canada: U.S.A.: www.thinkingdriver.com

12601 54 Avenue 1927 Boblett St. Tel: 604-596-0500

Surrey, B.C. V3X 3C1 Blaine, WA 98230 Fax: 604-596-0789

“it’s all about attitude”

WHAT WE OFFER: A comprehensive catalogue of standard Thinking Driver courses and specialization in custom development of training tailored to the needs of our clients. Standard courses include:

• Defensive Driving Fundamentals & Attitudes

• Hazard Avoidance

• Safe Backing (hands on)

• Winter Driving (classroom and/or on road)

• Evaluation/Coaching (on road)

• Four Wheel Drive (classroom & practical training)

• Load Securement

• Trailer Towing and Backing

• Customization and Design

• More!!!

Call us today! 604-596-0500

WHO WE ARE: Your best choice for minimizing risk and reducing vehicle incidents in your fleet! We are a leader in road safety education, training programs, consulting and staff development for companies and governments, large and small, throughout Canada and the United States.

OUR MISSION: To save lives by being a world leader in innovative and relevant training products and services that prevent workplace driving incidents.

CORE VALUES: RESPECT: We conduct ourselves and our business dealings with respect for our customers, colleagues and each other as individuals and a team. INTEGRITY: We commit to honesty and ethical execution of our business in every way. EXCELLENCE: We are committed to deliver the very best quality and value in all training programs, services and products. APPRECIATION: We express sincere appreciation and gratitude for the opportunities that our customers provide us and to each other for the support and camaraderie that we enjoy as a team. FUN: We believe that bringing fun into every learning situation enhances our students’ learning and having fun while delivering our services is crucial in maintaining our high standards.

About Thinking Driver

Page 2: About Thinking Driver · The Thinking Driver Course is the only course that “it’s all about attitude” addresses driver attitude in an effective and respectful way. Thinking

Canada: U.S.A.: www.thinkingdriver.com

12601 54 Avenue 1927 Boblett St. Tel: 604-596-0500

Surrey, B.C. V3X 3C1 Blaine, WA 98230 Fax: 604-596-0789

“it’s all about attitude”

The Thinking Driver Course is the only course that addresses driver attitude in an effective and respectful way. Thinking Driver is interactive. Drivers discuss driving challenges and solutions based on personal motivation and values.

What your employees will learn in this 1 day classroom course:

Driver Attitudes, Stress and Risk Management

• What attitude is and how it affects their driving.

• How to shift attitudinal gears from harmful, negative and stressful driving attitudes to positive ones.

• How to develop and strengthen positive driving attitudes, values and behaviour.

• How risk tolerance changes with emotional states and stress and how to manage these states to reduce risk.

• How to deal with aggression from other drivers, and deal with their own aggressiveness and rage.

• How to avoid being drawn into competition and confrontational situations while driving.

The 5 Fundamentals of Defensive Driving 1. Think and look ahead

o How to use proper visual techniques to identify problems early

o How to develop superior visual search skills

2. Anticipate Hazards o How to anticipate traffic movements before

they happen

3. Keep your Options Open o How to calculate and evaluate following

distance o How to deal with tailgaters o How to develop a cushion of space and

keep your options open

4. Manage the Risk o How to evaluate risk and choose

appropriate risk exposure for the situation, environment, vehicle and driver

o How to develop, evaluate and choose the most effective option in various situations

5. Control with Finesse o How to use brakes and accelerator to

balance the vehicle and avoid skids

The course is of special interest to Fleet Supervisors and Managers who are interested in the added benefit that attitude training provides in fuel savings, reduced vehicle abuse and discourtesy resulting in complaints against drivers.

Also available in eLearning format

604-596-0500

Thinking Driver

Instructor Theory Course

Defensive Driving

Fundamentals and Attitudes

Page 3: About Thinking Driver · The Thinking Driver Course is the only course that “it’s all about attitude” addresses driver attitude in an effective and respectful way. Thinking

Canada: U.S.A.: www.thinkingdriver.com

12601 54 Avenue 1927 Boblett St. Tel: 604-596-0500

Surrey, B.C. V3X 3C1 Blaine, WA 98230 Fax: 604-596-0789

A solid OHS policy provides relevant driver safety training for employees who drive as part of their job. A key aspect to driver safety training is the provision of refresher training, provided every three years to accent knowledge, strengthen skills, and reinforce solid driver attitudes. The Thinking Driver Refresher Course addresses these key elements of a good safe driver.

What your employees will learn in this 1/2 day classroom course:

Driver Attitudes, Stress and Risk Management

• What attitude is and how it affects their driving.

• How to shift attitudinal gears from harmful, negative and stressful driving attitudes to positive ones.

• How risk tolerance changes with emotional states and stress and how to manage these states to reduce risk.

• How to deal with aggression from other drivers, and deal with their own aggressiveness and rage.

• How to avoid being drawn into competition and confrontational situations while driving.

The 5 Fundamentals of Defensive Driving 1. Think and look ahead

o How to use proper visual techniques to identify problems early

o How to develop superior visual search skills

2. Anticipate Hazards o How to anticipate traffic movements before

they happen

“it’s all about attitude”

3. Keep your Options Open o How to calculate and evaluate following

distance o How to deal with tailgaters o How to develop a cushion of space and

keep your options open

4. Manage the Risk o How to evaluate risk and choose

appropriate risk exposure for the situation, environment, vehicle and driver

o How to develop, evaluate and choose the most effective option in various situations

5. Control with Finesse o How to use brakes and accelerator to

balance the vehicle and avoid skids

The course is of special interest to Fleet Supervisors and Managers who are interested in the added benefit that attitude training provides in fuel savings, reduced vehicle abuse and discourtesy resulting in complaints against drivers.

Call Today! 604-596-0500

Thinking Driver

Instructor Theory Course

Thinking Driver

Refresher Course

Page 4: About Thinking Driver · The Thinking Driver Course is the only course that “it’s all about attitude” addresses driver attitude in an effective and respectful way. Thinking

Canada: U.S.A.: www.thinkingdriver.com

12601 54 Avenue 1927 Boblett St. Tel: 604-596-0500

Surrey, B.C. V3X 3C1 Blaine, WA 98230 Fax: 604-596-0789

“it’s all about attitude”

3. Keep your Options Open o How to calculate and evaluate following

distance o How to deal with tailgaters o How to develop a cushion of space and

keep your options open

4. Manage the Risk o How to evaluate risk and choose

appropriate risk exposure for the situation, environment, vehicle and driver

o How to develop, evaluate and choose the most effective option in various situations

5. Control with Finesse o How to use brakes and accelerator to

balance the vehicle and avoid skids

Call us today! 604-596-0500

Are vehicle incidents impacting your bottom line? Recognize and understand the RISK, know the DEFENCE and ACT is the key process in accident and incident avoidance. Preventable incidents occur when drivers fail to practice this.

Identifying and managing risk while driving is critical to accident avoidance. This program targets the most common risks drivers take that can result in incidents, and the underlying factors that may encourage drivers to take these chances.

What your employees will learn in this ½ day course:

• How to use The Five Fundamentals to reduce risk on the road

Includes evaluation:

• Each employee will be coached individually and evaluated on performance

• Copies of our evaluation will be provided to your employee and forwarded to management for personnel or training file

• Each evaluation will include recommendations for further practice or training if applicable

The 5 Fundamentals

1. Think and Look Ahead o How to use proper visual techniques to identify

problems early o How to develop superior visual search skills

2. Anticipate Hazards o How to anticipate traffic movements

before they happen

Thinking Driver

Instructor Theory Course

Hazard Avoidance

Training

Page 5: About Thinking Driver · The Thinking Driver Course is the only course that “it’s all about attitude” addresses driver attitude in an effective and respectful way. Thinking

Canada: U.S.A.: www.thinkingdriver.com

12601 54 Avenue 1927 Boblett St. Tel: 604-596-0500

Surrey, B.C. V3X 3C1 Blaine, WA 98230 Fax: 604-596-0789

“it’s all about attitude”

What your employees will learn:

eLearning:

• 7 Fundamentals of preventing backing incidents:

o Avoid Backing

o Circle Check

o Look Back

o Back Slowly

o Use a Guide

o Avoid Distractions

o Practice

Practical Backing Skills:

• Backing to sight side and blind side in a non-articulated vehicle

• Backing using mirrors

o Positioning vehicle for sight side and blind side backing

o Using mirrors to identify reference points o Identifying pivot points o Judging distance to rear of vehicle

• Backing through turns and close quarters

• Complex backing manoeuvres where a series of reference points and turns may be required

• Close quarters manoeuvring in forward direction

We conduct Safe Backing on-site or at our training facility in Surrey, BC using the vehicle that she/he normally drives for work to ensure relevant and effective skills transfer.

Call us today! 604-596-0500

Safe Backing Theory

and Practical

Backing, parking and slow speed manoeuvring incidents account for over 40% of reportable vehicle incidents in most operations. Safe Backing targets this situation by teaching drivers how to reduce backing incidents. Safe Backing is a blended learning program with theory covered in an eLearning format and practical conducted in small groups in a closed training area. The practical session is a competency based course and varies in duration to a maximum of 4 hours. The course provides theory and practical learning focused on the reduction of backing incidents by developing strategies to reduce backing and build requisite skills to back safely when required.

Safe Backing Theory

and Practical

Page 6: About Thinking Driver · The Thinking Driver Course is the only course that “it’s all about attitude” addresses driver attitude in an effective and respectful way. Thinking

Canada: U.S.A.: www.thinkingdriver.com

12601 54 Avenue 1927 Boblett St. Tel: 604-596-0500

Surrey, B.C. V3X 3C1 Blaine, WA 98230 Fax: 604-596-0789

How many of your employees will CRASH this winter? Are they prepared to face the unique challenges and dangers presented with driving in winter conditions? Driving in winter can be challenging and dangerous. Safe operation in adverse conditions requires skilled and trained operators. Cold weather can test the limits of your vehicle and winter conditions can test your abilities as a driver. Do your drivers know how to adjust their driving to accommodate potentially perilous challenges such as black ice, blowing snow, and/or heavy rains? Thinking Driver’s Winter Driving Training will provide your drivers with the solid ground they need BEFORE getting into their vehicles. Classroom: Our Winter Driving and Skid Recovery Classroom course is a half day theory program utilizing a unique blend of fast paced lecture, video and discussion.

What your employees will learn:

• How to check, prepare and equip your vehicle for winter including but not limited to:

o Emergency kits o Tire selection

• The 6 conditions of winter driving o Weather condition o Vehicle condition o Road condition o Traffic Condition o Lighting condition o Driver Condition

“it’s all about attitude”

Call us today! 604-596-0500

Thinking Driver

Instructor Theory Course

Winter Driving

Classroom

• Fundamentals of traction and control

• The 3 principal types of skids and how to recover from them

o Under steer skids o Over steer skids o Lock-up on braking

• How to correctly use your Antilock Braking System

• Electronic stability & Traction Control systems and how they can prevent skidding

This theory course sets the stage for the practical in-vehicle training.

Also available in eLearning format!

Page 7: About Thinking Driver · The Thinking Driver Course is the only course that “it’s all about attitude” addresses driver attitude in an effective and respectful way. Thinking

Canada: U.S.A.: www.thinkingdriver.com

12601 54 Avenue 1927 Boblett St. Tel: 604-596-0500

Surrey, B.C. V3X 3C1 Blaine, WA 98230 Fax: 604-596-0789

“it’s all about attitude”

How many of your employees will CRASH this winter? Are they prepared to face the unique challenges and dangers presented with driving in winter conditions? Driving in winter can be especially hazardous, particularly when drivers do not adjust their approach to unpredictable changing winter conditions with an attitude of due care. Less than good vehicle handling skills and/or overconfidence can set you up for definite trouble and land you in a ditch. Practical Hazard Avoidance: Our Winter Driving Hazard Avoidance course is a hands-on session that takes the theory of vehicle dynamics and skid recovery and places control in the driver’s hands, preparing them to handle the unique winter driving challenges. Winter Driving Hazard Avoidance is conducted on-road in the vehicle your employee would normally drive for work. Skid Recovery (optional): In locations where a closed course area is available, such as a frozen lake or snowy/icy parking lot free of traffic or obstruction, our instructors can enhance your winter driving training with a skid recovery component.

What your employees will learn:

• How to check, prepare and equip your vehicle for winter including but not limited to:

o Emergency kits o Tire selection

Thinking Driver

Instructor Theory Course

Winter Driving Hazard

Avoidance & Skid Recovery

Call us today! 604-596-0500

• The 6 conditions of winter driving o Weather condition o Vehicle condition o Road condition o Traffic Condition o Lighting condition o Driver Condition

• Fundamentals of traction and control

• The 3 principal types of skids and how to recover from them

o Under steer skids o Over steer skids o Lock-up on braking

• How to correctly use your Antilock Braking System

• Electronic stability & Traction Control systems and how they can prevent skidding

Page 8: About Thinking Driver · The Thinking Driver Course is the only course that “it’s all about attitude” addresses driver attitude in an effective and respectful way. Thinking

Canada: U.S.A.: www.thinkingdriver.com

12601 54 Avenue 1927 Boblett St. Tel: 604-596-0500

Surrey, B.C. V3X 3C1 Blaine, WA 98230 Fax: 604-596-0789

Prior to undertaking evaluations, we will consult with management to ensure that we include driver, job, policy or environment-specific issues and address any other concerns that may be triggering or be related to the evaluation request. Driver evaluations typically involve a 2 hour block of time and include vehicle pre-shift inspection, driver briefing and on-road evaluation in the vehicle that your employee normally drives. Evaluations cover all basic driving skills as the driver is taken through a series of on road exercises.

Driver Evaluation

and Coaching

Following the evaluation, a feedback and coaching session will be included to provide the employee with tips and instruction to correct errors or gaps in knowledge or skills. A written formal evaluation results form, documenting competency, is provided to both your employee and to management for personnel files, along with recommendations, if any, for further action. *Minimum half-day call out.

▪ Is your new hire capable of driving your company vehicle? ▪ Are your drivers having incidents? ▪ Do you have a driving policy that requires ongoing driver training but you don’t know where to

begin? An independent Driver Evaluation with a Thinking Driver EXPERT instructor is a great way to exercise due diligence, ensure your employees are competent drivers and to discover what training is needed. Get a “snapshot” of your employee’s driving and identify any weak areas or bad habits and correct them through coaching.

Call us today! 604-596-0500

“it’s all about attitude”

Page 9: About Thinking Driver · The Thinking Driver Course is the only course that “it’s all about attitude” addresses driver attitude in an effective and respectful way. Thinking

Canada: U.S.A.: www.thinkingdriver.com

12601 54 Avenue 1927 Boblett St. Tel: 604-596-0500

Surrey, B.C. V3X 3C1 Blaine, WA 98230 Fax: 604-596-0789

“it’s all about attitude”

Many workers have never had the benefit of first-hand experience with four-wheel drive vehicles before driving these vehicles on the job. This inexperience can lead to accidents causing injuries, as well as property or equipment damage. Understanding the capabilities and limitations of your vehicle is crucial! Not all driving is dry paved roads under good weather conditions. Frequently we are required to drive in adverse conditions or on slippery roads.

Our Basic Four Wheel Drive and All Wheel Drive Operation & Safety program is a 1 day course that addresses the unique operational characteristics of a four-wheel or all-wheel drive vehicle.

This program is a blend of classroom theory and practical session conducted onsite and includes operational challenges based on that site

What your employees will learn:

Equipment familiarization

• How to engage and disengage 2-wheel, All-wheel, 4-wheel high and 4-wheel low range

• Locking transfer cases and axles

Vehicle stability and roll-over risk

• Ascending & descending hills

• Water crossing

• Driving on rough or un-maintained

roads

• Driving on slippery roads

• Handling on hills, curves, ditches

• Safe winch use (optional) Don’t need a full day? Choose the full one day program or just the ½ day classroom session for basic familiarization and theory.

Call us today! 604-596-0500

Four Wheel Drive & All

Wheel Drive Operation

Page 10: About Thinking Driver · The Thinking Driver Course is the only course that “it’s all about attitude” addresses driver attitude in an effective and respectful way. Thinking

Canada: U.S.A.: www.thinkingdriver.com

12601 54 Avenue 1927 Boblett St. Tel: 604-596-0500

Surrey, B.C. V3X 3C1 Blaine, WA 98230 Fax: 604-596-0789

Basic Winch Safety Improper use of vehicle mounted winches can cause serious injury as well as vehicle or property damage. It is CRITICAL that safety is the foremost concern when operating a vehicle mounted winch. Our vehicle mounted winch safe operation program is a half-day course that addresses the unique operational characteristics of a vehicle mounted winch. This program provides an introduction in basic winch operation and safety, intended for employees who operate trucks equipped with winches that may be required during the normal course of work. A blend of classroom theory* with hands-on practical application, participants practice using the winch in a simulated vehicle recovery operation using a single line pull and anchor point. Course loading: 6 employees per ½ day course Conducted using your equipment at your facility Optional: This course can be combined with the Four Wheel Drive Safe Operation program. What your employees will learn:

• Winch components

• Basic winch theory

• Winch operation safety

Participants will be able to:

• State the general safety precautions when using a winch

• State the common winch accessories used to winch safely

• Demonstrate safe pulling techniques through practical exercises

• Demonstrate safe rigging techniques through practical exercises

• Conduct winch safety inspections

Thinking Driver

Instructor Theory Course

“it’s all about attitude”

Vehicle Mounted Winch

Safe Operation

Call us today! 604-596-0500

Page 11: About Thinking Driver · The Thinking Driver Course is the only course that “it’s all about attitude” addresses driver attitude in an effective and respectful way. Thinking

Canada: U.S.A.: www.thinkingdriver.com

12601 54 Avenue 1927 Boblett St. Tel: 604-596-0500

Surrey, B.C. V3X 3C1 Blaine, WA 98230 Fax: 604-596-0789

Utility Trailer Towing training may be required if you have

• Landscaping and grounds keeping crews

• Engineering and roads personnel

• Construction crews Utility Trailer towing is a full-day, competency based practical program conducted in small groups of (3) three in a closed training area. Participants begin by learning and qualifying on basic backing skills without trailers until a level of competency is reached. Trailers are then introduced and skill development continues. Instructors will train the driver in the vehicle that she/he normally drives for work to ensure relevant and effective skills transfer.

What your employees will learn:

• Hitching and unhitching

• Loading / Unloading

• Weight Distribution

• Parking and securing the unit

• Hitch types & safety chains

• Electrical hookups

• Slower speed manoeuvres:

o Understanding and managing off-track of the towed unit

• Reversing with mirrors:

o Straight line backing o Offset backing o Sight side backing into parking

spot/loading bay o Blind side backing

o Backing with a guide

• Higher speed and highway manoeuvres:

o Rural Roads o Surface / city streets o Highways o Climbing and descending hills

Call us today! 604-596-0500

Thinking Driver

Instructor Theory Course

➢ Are your employees required to tow a trailer for work? ➢ Have they been properly trained in safe practices for doing so?

“it’s all about attitude”

Utility Trailer Towing

Page 12: About Thinking Driver · The Thinking Driver Course is the only course that “it’s all about attitude” addresses driver attitude in an effective and respectful way. Thinking

Canada: U.S.A.: www.thinkingdriver.com

12601 54 Avenue 1927 Boblett St. Tel: 604-596-0500

Surrey, B.C. V3X 3C1 Blaine, WA 98230 Fax: 604-596-0789

“it’s all about attitude”

Every year hundreds of carriers lose freight, experience

roll-overs or are fined as a result of inadequate or non-

complying load securement.

An insecure load can result in LOSS OF LIFE, loss of

load, damage to freight being carried, damage to the

vehicle carrying the load, render a vehicle unstable or

be a contributing factor to a collision or crash. In the

very least, you can be fined and placed “out-of-service”

should you be stopped and the securement method you

are using does not meet the minimum securement

standards.

Ensure that you are in FULL COMPLIANCE with the

North American Cargo Securement Standard as

established by the Canadian Council of Motor Transport

Administrators (CCMTA) and the Commercial Vehicle

Safety Alliance (CVSA).

To better understand and meet the legislation

requirements, you must first understand the basic

principles of a cargo securement system, how it works

and how to ensure it meets the minimum requirements.

This is a ½ day CERTIFICATE course that provides multiple examples of load securement for various truck configurations and will focus on the specific securement challenges faced by your drivers.

What your employees will learn:

• The basics of load securement according

to the NATIONAL SAFETY CODE

STANDARD

• The physics of load securement

• General cargo securement requirements

• Specific securement requirements

according to cargo type

• How to identify defective load securement

devices

• The proper use of tiedowns and other load

securement devices

• General performance criteria

• Working load limits

• Exemptions

Conducted on your site with your vehicles and specific load securement issues

Call us today! 604-596-0500

Load Securement

Page 13: About Thinking Driver · The Thinking Driver Course is the only course that “it’s all about attitude” addresses driver attitude in an effective and respectful way. Thinking

Canada: U.S.A.: www.thinkingdriver.com

12601 54 Avenue 1927 Boblett St. Tel: 604-596-0500

Surrey, B.C. V3X 3C1 Blaine, WA 98230 Fax: 604-596-0789

Worn, broken or incorrectly adjusted vehicle

components can cause or contribute to a crash. A

pre-trip inspection is VITAL to identifying defective

equipment BEFORE it fails. And of the top ten CSA

violations, seven can be prevented by conducting a

proper pre-trip inspection before driving. Are your

drivers in compliance with National Safety Code or

internal policies and procedures in completing their

daily vehicle reports? Are they confident in what to

look for? Do you know that each vehicle that leaves

your yard is in safe, operable condition?

Prompt vehicle maintenance extends the longevity of

your vehicle as well as ensures the safety of your

driver, your shipment, your passengers and others

on the road. Reduce your exposure to risk by

equipping your drivers with the tools they need,

through pre-trip training and/or refresher training.

Whether driving a large commercial vehicle, a school

bus, or other, a vehicle Pre-trip inspection IS A

MUST before going out on the road. Ensure your

drivers are conducting this vital task consistently and

thoroughly!

This program combines classroom theory with

hands-on application.

What your employees will learn:

• Importance of a Pre-trip and/or Post-trip

Inspection

• Inspection Requirements

• Adherence to internal policies and

procedures

• Regulatory requirements

• Vehicle Areas of Focus

• Reporting requirements

Conducted on your site with your vehicles.

Call us today! 604-596-0500

Trip Inspection

“it’s all about attitude”

Page 14: About Thinking Driver · The Thinking Driver Course is the only course that “it’s all about attitude” addresses driver attitude in an effective and respectful way. Thinking

Canada: U.S.A.: www.thinkingdriver.com

12601 54 Avenue 1927 Boblett St. Tel: 604-596-0500

Surrey, B.C. V3X 3C1 Blaine, WA 98230 Fax: 604-596-0789

5 Fundamentals of Defensive Driving: How to apply the 5 fundamentals to draw less attention to yourself and reduce complaints

1. Think and Look Ahead

2. Anticipate Hazards

3. Keep your Options Open

o How to calculate and evaluate following

distance

o How to deal with tailgaters

o How to develop a cushion of space

4. Manage the Risk

o How to develop, evaluate and choose the

most effective option in various situations

5. Control with Finesse

o How to use brakes and accelerator to

balance the vehicle and avoid skids.

Call us today! 604-596-0500

Are you receiving complaints from the public about your drivers? Concerned about your corporate image as employees drive around in marked or recognizable vehicles? Want to reduce the number of complaints drawn from the public and strengthen positive driving attitudes, values and behaviours? The Respectful Driving Seminar recognizes your marked vehicles as moving billboards of advertising for your company or organization. This 2 hour seminar is of special interest to Fleet Supervisors and Managers who are interested in the added benefit that attitude training provides in fuel savings, reduced vehicle abuse and discourtesy resulting in complaints against other drivers. What your employees will learn:

• Why do people complain about your driving?

• What types of complaints are common

• Driving behaviour that will attract attention and complaints.

• How to develop and strengthen positive driving attitudes, values and behaviour.

• How risk tolerance changes with emotional states and stress and how to manage these states to reduce risk.

• How to deal with aggression from other drivers, and deal with their own aggressiveness and rage.

• How to avoid being drawn into competition and confrontational situations while driving.

Thinking Driver

Instructor Theory Course

Respectful Driving

Seminar

“it’s all about attitude”

Page 15: About Thinking Driver · The Thinking Driver Course is the only course that “it’s all about attitude” addresses driver attitude in an effective and respectful way. Thinking

Canada: U.S.A.: www.thinkingdriver.com

12601 54 Avenue 1927 Boblett St. Tel: 604-596-0500

Surrey, B.C. V3X 3C1 Blaine, WA 98230 Fax: 604-596-0789

Preventing Backing Incidents Backing up in a vehicle amounts to only a slim fraction of distances travelled compared to forward movement but accounts for up to half or more reportable incidents in many fleet operations with small or large vehicles. These incidents represent a huge cost in vehicle damage and repair, property damage, insurance claims and escalating premiums as well as frequent injuries and fatalities. This award winning, internationally recognized program features the 7 Fundamentals of Safe Backing Approx. 60 minutes. Extreme Winter Driving with Skid Recovery 2020 Our premier, award winning Thinking Driver Winter Driving course includes everything your employees need to know to drive safely and incident free in winter, covering all the basics as well as advanced ski recovery techniques for oversteer, understeer and straight-line skids. Correct steering, acceleration and braking techniques to optimize traction are addressed. Approx. 20-30 minutes. Four Wheel Drive Fundamentals Prepare your staff in the safe operation of four-wheel drive and all-wheel drive equipped vehicles. Includes equipment familiarization, how to operate transfer cases and axles, basic four-wheel drive techniques such as crossing water, handling hills and ditches and more. Approx.45 minutes.

Thinking Driver

Online Training

Our eLearning courses are interactive, media rich programs that engage your employees to learn safe driving from the convenience of their own computer at the office or at home 24/7 364 days a year.

➢ All programs are certificate courses that include a downloadable manual and qualification test at the end.

Defensive Driving Fundamentals & Attitudes 2020 This award winning internationally recognized comprehensive blended Defensive Driving and Driver Attitude program includes all the Thinking Driver material that has won national awards and resulted in up to 90% reductions in incident rates for one prominent user. Your best choice for major driver change. Approx. 3 hours to complete. Defensive Driving Fundamentals 2020 This award winning international recognized Thinking Driver defensive driving program features Thinking Driver’s proprietary 5 Fundamentals of Defensive Driving:

1) Think and Look Ahead 2) Anticipate Hazards 3) Keep Your Options Open 4) Manage the Risk 5) Control with Finesse

All updated for 2020, this is your best choice for a basic defensive driving course for employees. Approx. 1.5 hours to complete. Defensive Driving Attitudes 2020 Driver attitudes affect incident rates. Stress, personal factors and other driver actions all play a roll. This award winning course teaches drivers to understand and self-manage these forces to maintain clear and objective decision-making skills and avoid impulsive, disrespectful, retaliatory or other actions that increase driving risks resulting in incidents, infractions or complaints. This is your best choice to affect employee driving attitudes. Approx. 1.5 hours to complete.

Page 16: About Thinking Driver · The Thinking Driver Course is the only course that “it’s all about attitude” addresses driver attitude in an effective and respectful way. Thinking

Canada: U.S.A.: www.thinkingdriver.com

12601 54 Avenue 1927 Boblett St. Tel: 604-596-0500

Surrey, B.C. V3X 3C1 Blaine, WA 98230 Fax: 604-596-0789

• What attitude is and how it affects driving

• How to shift attitudinal gears from risky

attitudes to positive ones

• How risk tolerance changes with emotional

states and how to reduce risk

• How to avoid competition and

confrontational situations

• Practice delivery of course

• Qualification

This five day Thinking Driver Instructor Course (Theory) will prepare your instructors to deliver Thinking Driver classroom sessions

Call us today! 604-596-0500

Many organizations educate their drivers with in-house

staff instructors. Get all of the attitudinal driver training

benefits, including the Five Minute Fundamentals for

your staff instructors from Thinking Driver.

We will train your instructors to deliver Thinking Driver

to your employees.

Classroom Thinking Driver Instructor Training

Five day course includes:

• Basic instructional techniques

• Basic Lesson planning

• Introduction to public speaking

• Motivating learners

• Effective question techniques

• Facilitating interactive learning

• Organizing and facilitation discussion groups

• Classroom management

• Instructional methodology

• Thinking Driver course content

• Psychology of driving

• Stress management

• Understanding and teaching The Five

Fundamentals

Thinking Driver

Instructor Theory Course

Thinking Driver

Instructor Theory Course

“it’s all about attitude”

Page 17: About Thinking Driver · The Thinking Driver Course is the only course that “it’s all about attitude” addresses driver attitude in an effective and respectful way. Thinking

Canada: U.S.A.: www.thinkingdriver.com

12601 54 Avenue 1927 Boblett St. Tel: 604-596-0500

Surrey, B.C. V3X 3C1 Blaine, WA 98230 Fax: 604-596-0789

The Thinking Driver School Bus Instructor Program is a ten (10) day intensive training program designed to prepare your in-house instructors to deliver Thinking Driver classroom theory (Defensive Driving Fundamentals and Attitudes) and practical in-vehicle coaching sessions and driver evaluations on a school bus. Participants review and learn to deliver the Five Fundamentals of Defensive Driving and basic traffic law, laying the foundation for good safe driving. The Five Fundamentals:

1. Think and Look Ahead 2. Anticipate Hazards 3. Keep Your Options Open 4. Manage the Risk 5. Control with Finesse

Covering off the elements of a good evaluation route, participants will learn to create their own route and use it to coach and evaluate a trainee in-vehicle. Ten (10) day course includes:

• Understanding and teaching The Five Fundamentals in class and on the road

• Stress management

• Psychology of driving

• Driver attitudes and risk tolerance

• Demonstrate knowledge of traffic rules and regulations as related to both traffic and vehicle operation generally and school buses specifically

• Demonstrate excellence in bus operation

• Design an evaluation route

• Design and deliver an on-road demonstration

and training session

• Conduct a coaching session demonstrating

effectiveness in coaching technique

• Detecting and correcting driving errors

• Conduct an evaluation using the Thinking

Driver “Global Skills” score-sheet

• Practice delivery of course

• Debrief a candidate driver

Bonus:

• NAPT 202C Presentation Skills

• NAPT 405C Student Needs & Management

“it’s all about attitude”

Thinking Driver School Bus

Instructor Practical Course

Call us today! 604-596-0500

Thinking Driver School Bus

Instructor Program

Registration No. 70

Page 18: About Thinking Driver · The Thinking Driver Course is the only course that “it’s all about attitude” addresses driver attitude in an effective and respectful way. Thinking

Canada: U.S.A.: www.thinkingdriver.com

12601 54 Avenue 1927 Boblett St. Tel: 604-596-0500

Surrey, B.C. V3X 3C1 Blaine, WA 98230 Fax: 604-596-0789

“it’s all about attitude”

What your employees will learn: How “buying in” will not only help the company’s bottom line, but also help their own. Simple changes they can make before they get in their vehicle and drive. Did you know that for every 4 psi a tire is underinflated, fuel consumption goes up by about 2 percent? And for every 45 kg (100 lbs) of unnecessary cargo being carried around in the trunk or pickup increases fuel costs by 2 percent? Tips and techniques when on the road: accelerating and braking hard not only leads to hundreds of crashes every year, driving in this manner only saves about 2.5 minutes on a 60 minute trip. It also increases emissions and wastes fuel. How their driving directly affects fuel consumption. Did you know idling for more than 10 seconds wastes more fuel than it takes to restart? Gentle acceleration and braking can improve fuel economy by up to 33 percent. How new vehicle technology correlates with safe, efficient driving. For example due to the extra load on the engine, air conditioning can increase your vehicle’s fuel consumption by up to 20 percent.

Call us today!

604-596-0500

Aggressive driving burns up to 30% more fuel, increases risk and the possibility of incidents and injury, wears out equipment faster, and releases unnecessary tons of Co2 into the environment. Thinking Driver Programs address all of these issues and much more. Eco-Smart driving is standard in:

• Defensive Driving Fundamentals & Attitudes

• Hazard Avoidance

• Winter Driving Theory

• Driver Evaluation and Coaching

Thinking Driver Eco-Smart Eco-Efficient Driver Training Programs

Thinking Driver

Instructor Theory Course

A safe,

cost effective,

and eco-friendly

approach to

driving.

Save Lives.

Save the Environment.

Page 19: About Thinking Driver · The Thinking Driver Course is the only course that “it’s all about attitude” addresses driver attitude in an effective and respectful way. Thinking

Canada: U.S.A.: www.thinkingdriver.com

12601 54 Avenue 1927 Boblett St. Tel: 604-596-0500

Surrey, B.C. V3X 3C1 Blaine, WA 98230 Fax: 604-596-0789

“it’s all about attitude”

For many organizations, off the shelf programs do not meet their needs. We specialize in developing company and job specific training and either delivering the training using our Customer Success Team trainers or preparing in-house instructors to deliver the training using a train-the-trainer process. Thinking Driver is able to develop programs from the most basic seminar or workshop, through comprehensive blended learning courses utilizing custom video, and computer based instruction. Our team will:

• Meet with your content experts and management

• Conduct a needs analysis and report results

• Design a training and delivery strategy for approval before curriculum design begins

• Design a training curriculum based on your needs including

o Legislation and compliance

o Company policy and best practices

o Vehicle and job specific content

• Develop manuals and training materials including (as specified)

o Video

o Computer based training

o Manuals

o Classroom sessions

o Practical sessions

• Implement the training including: o Liaison with suppliers

o Training in-house instructors

o Evaluate the training program

• Transition the course to your in-house training department or continue to deliver it when required.

Call us today! 604-596-0500

Custom Course Design

& Implementation

Custom Safety Course

Design & Implementation

Page 20: About Thinking Driver · The Thinking Driver Course is the only course that “it’s all about attitude” addresses driver attitude in an effective and respectful way. Thinking

Canada: U.S.A.: www.thinkingdriver.com

12601 54 Avenue 1927 Boblett Street Tel: 604-596-0500

Surrey, B.C. V3X 3C1 Blaine, WA 98230 Fax: 604-596-0789

Customer

Success Team

Spencer McDonald, President and founder of Thinking Driver, has over 30 years’

experience in driver training curriculum design and instructor development. Spencer’s formal education is in psychology and motivation and he has brought these fields together with road safety and education to develop the attitude-based Thinking Driver programs. He is available for consultation and development, workshops and keynote speaking.

Mike Glas - Chief Instructor. Mike has over 35 years service with the RCMP where he’s instructed numerous courses including Radar, Accident Investigation, Air Brakes, TDG, and Driver Training. Mike joined Thinking Driver after spending several years training at the Justice Institute of BC.

Reid Knutson – Chief Instructor. School Bus Division Lead. With over 35 years with the RCMP, Reid brings extensive expertise in Driver Training with the RCMP, Law Enforcement training in New York and California, and was integral within the Vancouver 2010 Olympics Integrated Security Unit.

Kristy Gittens Training Coordinator. Expertly matches the right instructor to deliver the best training for your drivers; handles the logistics of training, travel, site requirements and follows it all the way through to client invoicing, ensure continuity and customer satisfaction.

Joe McKeown – Senior Instructor. A certified driver training instructor and assessment officer, Joe brings with him a wealth of experience in the transportation industry with over 30 years’ experience in load securement in the heavy moving industry.

Robert (Bob) Verbree - Instructor. With over 35 years with the RCMP, Bob has extensive experience in Commercial Vehicle Safety Enforcement, Inspections, logbook audits, Emergency Vehicle Operation and was a RCMP Commercial Vehicle Coordinator and a CVSA inspector for many years.

Vern Nystedt – Instructor, stationed in Manitoba. With over 40 years as a truck and heavy duty equipment operator, Vern brings with him extensive knowledge and experience in the transportation safety industry.

Dave Williams - Instructor. Dave has over 35 years’ service with the RCMP in Traffic Enforcement, Collision Investigation, and Forensic Collision Reconstruction. He has instructed numerous Collision Investigation courses at the RCMP’s Regional Training facility in Chilliwack, BC. Dave is also a part time Defect Investigator for a major North American automotive manufacturer.