about campbell gray hotels 2016
TRANSCRIPT
TABLE OF CONTENT
A. ABOUT CAMPBELLGRAY HOTELS
B. OUR SERVICES
C. NEW BRAND
D. HOTEL PORTFOLIO
E. RESTAURANTS AND BARS
F. AWARDS
G. MARKETING AND AFFILIATIONS
H. ENVIRONMENT AND RESPONSIBILITY
I. PAST PROJECTS
J. THE TEAM
Private & Confidential
A. ABOUT CAMPBELLGRAY HOTELS
Everything matters™
About Campbell GRAY Hotels
Campbell GRAY Hotels® is an owner-operator and international hotel management company focused on creating and designing a collection of highly individual hotels around the world. With its parent company, the Audeh Group, managing the group’s assets, Campbell GRAY Hotels is an owner-operator and with this comes a complete and com-prehensive understanding of what it takes to develop, own and operate hotels, residences, offices and retail.
Its goal has always been to achieve the very highest standards and to be the market leader in its destinations. There is a very clear philosophy in the company and that is to, at all times, operate to the highest levels of integrity, to take great care of its people and to achieve commercial success.
Campbell GRAY Hotels is extremely particular about design and Gordon Campbell Gray is personally involved in every aspect of the creation, philosophy and concept of each hotel. He wants each hotel to be highly individual, while at the same time having a close relationship with each of the other hotels. In an era of constantly expanding large corporate brands, there is an increasing demand for individuality, originality and perhaps most important of all, intelligence.
The traditional concepts of luxury which have become too tedious, clichéd and predictable, need to be revisited. What has now to be considered and recognised is that the hotels which are going to be successful are the ones which rec-ognise that things are changing. People’s expectancy is changing.
WE MUST BE READY FOR THE ARRIVAL OF THE INTELLIGENT GUEST.
One of the most significant aspects of the company is that it has, over the years, built up a very close relationship with the world’s press. The Editors of most of the world’s leading publications are known personally to Gordon Campbell Gray and his team, and they are always extremely keen to cover all aspects of our expansion and anything the company does.
The hotels are members of Leading Hotels of the World and the company has through our extremely strong repeat guest business built up an extensive global guest database and history.
With its solid foundation the company continues to strive for excellence, staying highly committed to delivering for its hotels in operation and in development whilst also looking for new and exciting opportunities worldwide.
The company seeks to enhance its portfolio with distinctive properties in key destinations around the world and the projects will all be unified by Campbell GRAY Hotels.
ABOUT CAMPBELLGRAY HOTELS
B. OUR SERVICES
WHAT WE DO
Campbell GRAY Hotels is an hotel Owner-Operator that offers design input, development services and long term management for high-end hotel, residence and mixed use projects. Our ideal scenario is to get involved with a project from inception where we are heavily engaged in guiding the development from day one to make sure the concepts, phi-losophies and values influences all aspects of the project. We are involved with projects right for the initial meetings around the table with ideas right through to the finished product, and operations on a long term basis.
Our developments to date range from investments and acquisitions of free hold buildings, new builds through to completion, major and gen-tle renovations of hotels in operation within listed/non-listed buildings, re-branding, re-positioning and a new build mixed use development of hotel, serviced apartments, residential, offices and retail.
We believe in creating things that are built to last and quite simply we are the antidote to a cookie cut-out hotel company. While there is no rigid template for a Campbell GRAY Hotel we take pride in selectively choos-ing the right projects which we believe can become the best in the market.
Importantly, we base any project on an excellent owner relationship, where there is a meeting of minds, shared passion and vision.
Development Services Based on our experience and through collaboration with the architectural firm, interior designer and other relevant consultants or specialist as re-quired we review, provide assistance and advise the owner on all aspects of the hotel project.
The development services cover areas such as;
• Concepts
• Design
• Vision
• Philosophy
• Operational Brief, including space planning, layouts, service requirements for all aspects of the hotel including operating equip-ment and systems, product and staff (front of house and back of house) for projects in Urban, Urban Resort, Beach/Remote Resort locations with or without private residences.
• Master planning and Landscaping input
• Art sourcing and procurement
• Financial forecasts and budgeting
• FF&E (Furniture, Fixtures & Equipment) sourcing and procurement
• Site visits
• Our Pre-Opening services would include wide ranging financial aspects, staffing, sales & marketing, public relations, operational manuals and standards
• Guidance on choice and installation of operational systems and other technical aspects
Post - Opening
Comprehensive Property Management Services including; • Finance (supervision and control of the annual budgets, working
capital requirements, reporting, budgeting for purchases and re-placements of FF&E, capital expenditure projects etc.)
• Operational objectives and standards
• Human Resources, training and standard manuals
• Sales & Marketing strategy
• Public Relations (including Social Media)
OUR SERVICESOUR SERVICES
PRESENT and FUTURE
Campbell GRAY Hotels is expanding its collection of highly individual hotels and properties around the world and in parallel creating a super exciting New hotel brand and product with a more affordable entry point, without any compromises on the attention to detail and excitement. A brief outline follows in this book and our collateral is being finalised.
Building on its reputation for unparalleled attention to detail and im-peccable personal service, the company is evaluating opportunities around the world for projects ranging from new build developments, acquisitions and investments including management of operating ho-tels where there is an opportunity to re-position and brand by Camp-bell GRAY. There is a special focus on urban gateway cities and ex-ceptional resort locations.
At present Campbell GRAY Hotels is operating Le GRAY, Beirut and The Phoenicia, Malta which is re-opening after a major renovation in November 2016.
The company, as Owner/Operator for this project, is developing its flagship hotel Campbell GRAY Amman and Campbell GRAY Living, Amman, in Jordan which is a very significant project consisting of Hotel, Residences, Serviced Apartments, Private Offices, Serviced Of-fices, Restaurants and Retail.
The Campbell GRAY Hotels portfolio also includes the development of a Scottish golf hotel, The Machrie, on the island of Islay and the creation of a boutique hotel in Manama, Bahrain. The projects are all presented in this short presentation.
With a new brand in development and several exciting projects in discussion further announcements will be made soon.
AMPBELLGRAY HOTELS CREATIONS
OUR SERVICES OUR SERVICES
HOW WE DO IT
The Campbell GRAY team plans, conceptualises and operate the hotels with an incredible attention to detail.
The company is providing a bespoke service dependent on the scale of the project and with a robust infrastructure provide technical as-sistance on renovation and build as well as assistance in activities up to launch, opening and the long term continued operation of the property.
Every decision is thought through and taken with honesty and in-tegrity.
We respect the environment where ever possible - the local culture and people are vital ingredients to any successful destination. Sus-tainability has always been a natural element for us - this is about future proofing the asset.
Create thoughtful, original ideas by being aware of the market and above all question and ask ourselves ‘who is this for and what do they want’. We always add these ingredients and more. Luxury and what guests want, need and expect is forever evolving.
Avoid anything trendy - it is bound to go out of fashion. Originality and comfort is key.
Restaurant and Bar concepts have to be exciting and concepts are developed in-house to suit the specific location. We inject wit, fun and excitement.
Look after the staff by training, recognition and empowerment. The staff is our secret weapon. No matter where you are and how beau-tiful the back drop - you have to deliver outstanding, authentic serv-ice. This is what we do.
Public Relations
The right Public Relations strategy is vital to any business and what makes Campbell GRAY Hotels unique is the company’s connec-tions with the world’s most respected editors, publications and magazines who have an insatiable appetite to know what the com-pany will be doing next.
This has been proven with each hotel and destination to date, including One Aldwych - London, Carlisle Bay - Antigua and Le GRAY - Beirut. The Phoenicia, Malta - the hotels were famous be-fore they opened.
Structure
As a privately owned company there is no corporate bureaucracy hindering our development and quick decision making. We train, nurture, attract and hire individuals that can deliver and in addition bring new ideas to the table.
Our development model includes standard hotel agreements cov-ering the Concept and Technical Services followed by a Hotel Man-agement Agreement. We provide branded Residences, Serviced Apartments, Offices and Retail in our latest development in Amman and have created Campbell GRAY Living which will be a template for future mixed use hotel, residential, office and retail schemes.
The hotel operating and branded residential commercial terms are generally industry standard although in comparison more transpar-ent without any hidden fees.
Campbell GRAY Hotels’ head office is located on Pont Street, Knightsbridge in London and through the partnership with the Au-deh Group and its extensive development in Amman, the company has integrated with further resources internationally. This includes offices in Amman, Dubai as well as mainland Europe.
C. NEW BRAND
NEW BRAND NEW BRAND
THE AIM
Campbell GRAY Hotels creates a New Brand, a new hotel concept that is youthful but not just for the young and has an easy, affordable entry point.
The New Brand will be original and one-of-a-kind. It will be fun, creative, interesting and beautiful. It will be intelligent, environmentally considerate and absolutely right for the times. It will offer great value.__________________________________________________________________________________________________________________
THE GUESTS
They will be smart, intelligent and curious. They will be risk takers and they will not be boring. They will be health-conscious, brand-con-scious, vain and fit. They will be demanding, judgmental, experienced and they will also be fun.
They will appreciate the details.
DESIGN/FACILITIES
The bedrooms will be meticulously designed and innovative. There will be the best beds with great pillows and linen.
There will be great bathrooms. A heavenly shower; a rain shower, no waste – how luxurious is that! No bathtub; we just don’t do that anymore. Glorious, pure bath amenities; you would have to take them away.
A desk on which you can work with wireless ultra high connectivity; anytime, for free. Brilliant lighting to suit your mood.A mini bar, but not just a minibar. No extravagant water that has been flown half way across the world, and lots of surprises!
No gimmicks.
As in all Campbell GRAY Hotels, there will be great art and photography throughout.
A gym - 24/7, of course.
The heartbeat of the hotel will be in the lobby where everything happens. There will be the reception, the bar and a non-stop, 24/7 Deli/Brasserie. From the fabulous, affordable breakfast, it will continue through the day and the night; bento box for the room, a steak-frites, or a bowl of noodles in the lobby; just-what-you-want-to-eat food. It will be tasty and like everything at the New Brand, it will be simple things done exquisitely. Equally important it will all be utterly affordable.
It will just be layers upon layers of detail.
A beautifully curated hotel that is just right for now, right now._______________________________________________________________________________________________________________
THE TEAM
The team will be young, dynamic, and highly-motivated and trained. They will have a 110% can-do attitude and totally excited by the Campbell GRAY philosophy that ‘every decision taken in the day is a decision taken in favour of the guest’. They will be welcoming, super friendly, passionate and endlessly helpful.
In other words, everything made easy.________________________________________________________________________________________________________________ THE BUSINESS
The business model for the New Brand is very clear.
It is about creating an exciting hotel which is well designed and where it is smart to stay. It has an affordable entry point and will have have its own style and levels of service and it will be chic to stay there.
Its success will be based on its carefully curated philosophy and highly controlled costs.
The new brand will be a fresh and original concept and a welcome entry into the marketplace. It has been created to fill a niche and be successful in many cities around the world.
D. HOTEL PORTFOLIO
LE GRAY, BEIRUT
103 Rooms and Suites Lobby Lounge
Roof top - Restaurant and Bar Cigar Lounge
Roof top Swimming poolPool Lounge
Cherry on the rooftopBar ThreeSixty
Gordon’s Café PureGray Health Club and Spa
Six Treatment RoomsMeeting rooms
BallroomScreening Room
Le GRAY, Beirut - Campbell GRAY Hotels’ stunning hotel in down-town Beirut, Lebanon opened in late 2009. The hotel exemplifies the Campbell GRAY Hotels’ brand of luxury and comfort without excess.
The luxury hotel has got 103 spacious rooms and suites, including two Presidential Suites. Spectacular panoramic views of the Mediter-ranean and the hills of Mount Lebanon can be seen from Le GRAY’s outdoor rooftop swimming pool, restaurant, pool lounge, cherry on the roof top and cigar lounge. Bar ThreeSixty one floor above shares the same incredible vista.
Le GRAY’s other facilities include a Lobby Lounge, Shop, Gordon’s Café & terrace, Board room, Meeting rooms, Ballroom, Screening rorom and PureGray Health club and Spa. It was a new-build hotel created by the famous architect Kevin Dash and the interiors are an-other collaboration by Mary Fox Linton and Gordon Campbell Gray.
The hotel is located in the historic Solidere area in Beirut’s city cen-tre, the elegant pedestrianised shopping and entertainment district. Le GRAY is facing Martyr’s Square and chic Weygand Street. Beirut International Airport is a ten-minute drive away.
LE GRAY, BEIRUT
LE GRAY, BEIRUT LE GRAY, BEIRUT
LE GRAY, BEIRUT LE GRAY, BEIRUT
LE GRAY, BEIRUT LE GRAY, BEIRUT
CAMPBELL GRAY, AMMAN
INTRODUCING
LUXURY RESIDENCESSERVICED APARTMENTS
PRIVATE OFFICES / SERVICED OFFICESBOUTIQUES / RESTAURANTS
HOTEL
CAMPBELL GRAY LIVING, AMMANCAMPBELL GRAY LIVING, AMMAN
LUXURY RESIDENCESSERVICED APARTMENTS
PRIVATE OFFICESSERVICED OFFICES
BOUTIQUESRESTAURANTS
Campbell GRAY Living which is the first phase of the Amman devel-opment will include 77 luxurious, private residences which are now for sale – complete with a private rooftop pool garden, gym and cabanas and five star concierge service - 24 boutiques around a central garden courtyard as well as an office complex that includes private offices and serviced offices.
Campbell GRAY Living will also include 25 Serviced Apartments, Serviced Offices and Private Offices, Retail and Restaurants. This landmark project will form the gateway to the Abdali district.
LUXURY RESIDENCESSERVICED APARTMENTS
“Every aspect of high-end living has been taken into consideration”
- Jordan Venture, July 2016
CAMPBELL GRAY LIVING, AMMANCAMPBELL GRAY LIVING, AMMAN
Image of Show Apartment (balcony) Image of Show Apartment (living room)
CAMPBELL GRAY LIVING, AMMANCAMPBELL GRAY LIVING, AMMAN
Image of Show Apartment (bedroom)
Images of Show Apartment
CAMPBELL GRAY LIVING, AMMANCAMPBELL GRAY LIVING, AMMAN
Concept images - offices
Concept image - roof top swimming pool
“Not everyone has put going to the Middle East on ice. Campbell Gray Living launched new luxury residences in the Jordan capital Amman this week”
- Daily Mail, May 2016
HOTEL
CAMPBELL GRAY, AMMANScheduled Opening - 2018
HOTEL180 Rooms and Suites
Roof top - Swimming Pool2 Restaurants
2 Bars Cigar Lounge
Lobby LoungeLibrary
ShopExecutive Lounge Screening Room
Ballroom Meeting and private dining rooms
Health Club and Spa
CAMPBELL GRAY, AMMAN
Campbell GRAY, Amman - the flagship hotel and development of the group - will open in 2018.
The hotel will be providing further facilities and services to the Resi-dences, Serviced Apartments, Serviced Offices and Private Offices, Retail and Restaurants.
Designed by Martin Brudnizki the hotel will include 180 rooms and suites as well as a ground floor cafe, rooftop restaurant with a mag-nificent pool terrace, cigar lounge, library, screening room, meeting rooms, a beautiful ballroom and a spa with state of the art gymna-sium, a beauty salon and an indoor swimming pool.
HOTEL
“After the success of its Beirut Hotel, Campbell GRAY Amman will be breathing new life into the Jordanian
capital’s historic downtown area”- The Independent, December 2015
CAMPBELL GRAY, AMMANCAMPBELL GRAY, AMMAN
THE LOBBY
The Lobby is a large, double height space with beautiful views overlooking the garden. The walls are covered in a rich, sumptuous fabric which, alongside the wood panelling, art and marble floors, creates a stunning arrival.
THE LOBBY LOUNGE
This area has been created as one of the hubs and meeting spots within the hotel. Beautifully designed with lots of comfortable sofas and chairs, a large fireplace and exquisite detailing, it is open all day and is a perfect place to meet and relax.
THE BALLROOM & FOYER
The ballroom is simply stunning. The arrival down the glamorous staircase, which overlooks the green-planted wall, gives the sense of being in a garden. The space has been designed to be versatile and is as equally suited to sophisticated social occasions and wed-dings as it is to serious conferences and events.
CAFÉ GRAY
With its beautiful garden, Café GRAY is a glorious spot for all sea-sons. The menu is fun and easy. From breakfast to dinner, it is the buzzing place to be.
SPA, WELLNESS & GYM
The PureGray Spa, Wellness & Gym has a variety of treatment rooms, a yoga room, a swimming pool, relaxation spaces, a juice bar and a beauty salon. The products we use are made from pure ingredi-ents, gym equipment is state-of-the art and our personal trainers and therapists advise on fitness and healthy lifestyles.
ROOMS & SUITES
The rooms and suites have been designed with pure comfort in mind. The beds and their linens, the natural products in the bathrooms, the lighting and indeed all the details are of the highest quality, while the furnishings and colours are both beautiful and calm.
CIGAR LOUNGE & GARDEN
The Cigar Lounge, with its beautiful adjoining garden, is a very ex-travagant room with a wooden floor and leather chairs. The walk-in humidor has a fine cigar selection where guests can also store their private collection.
THE LIBRARY
We love books. We love art. Both are found in abundance through-out the hotel. The Library, on the ground floor, has a great collection and is a lovely place to browse.
THE 8TH FLOOR
The eighth floor is one of the most exciting areas of the hotel. Food plays a big part in the philosophy of Campbell GRAY Amman and this is where we have the main restaurant. The design is just as amaz-ing as the food. There is an adjoining bar which is both indoors and outdoors as it connects to the beautifully landscaped roof terrace and the fabulous outdoor swimming pool and deck. This floor is the social heartbeat of the hotel.
Campbell GRAY Hotels has re-positioned the hotel and the end of 2016 will be the re-launch of this iconic and much loved grand hotel in the old-town heart of Malta’s capital city, Valletta. Campbell GRAY Hotels is operating the hotel and has brought the standard and op-eration of the hotel into the highly respected ‘Leading Hotels of The World’.
With The Phoenicia’s architectural beauty considered one of the sights of Malta, the re-launch will be sympathetic to the hotel’s Mal-tese heritage and includes;
An interior refurbishment is being carried out by interior design-ers Peter Young Design and Mary Fox Linton, in collaboration with Gordon Campbell Gray, to create a modern international hotel of excellence for local and global guests.
An entirely new outdoor swimming pool and terrace has replaced the old facilities. The hotel will also receive a Health Club and Spa with indoor swimming pool, steam, sauna and six treatment rooms.
THE PHOENICIA, MALTARe-launch 2016
136 Rooms and Suites 2 Restaurants
Club Bar Palm Court Lounge and Bar
Outdoor swimming pool & terraceHealth Club and Spa
Indoor swimming pool Ballroom
Meeting and private dining roomsShop
THE PHOENICIA, MALTA
“As European Capital of Culture for 2018, Valletta is quietly getting ready for its moment in the spotlight.
Look out for Gordon Campbell Gray’s renovation of the landmark Phoenicia Hotel, due to be unveiled in 2016”
- London Evening Standard, March 2016
THE PHOENICIA, MALTATHE PHOENICIA, MALTA
Concept image - bedroom
Concept image - Palm Court
Concept image - Restaurant Concept image - Bedroom
THE MACHRIE, ISLAY, SCOTLANDScheduled Opening - Spring 2018
18 Hole Golf Links Championship course Driving Range
Pro Shop
Hotel:47 Rooms (includes 4 lodges)
RestaurantBar
LoungesMeeting room
Screening room Gymnasium, Sauna
Two treatment rooms
THE MACHRIE
The Machrie, Isle of Islay, Scotland – home to the Scottish links golf course and numerous whisky distilleries.
The Machrie Hotel and Golf Links is set within the magnificent scen-ery of Laggan Bay, and is renowned as one of the most beautiful locations in world golf.
Campbell GRAY Hotels is fully engaged in delivering Design, Con-cept and Technical Services and will be operating the hotel from opening which is scheduled for Spring 2018.
The development of The Machrie Hotel and Golf Links involves creat-ing an international destination for golfers and non-golfers alike, as well as being accessible to the residents of Islay.
With all phases completed the hotel will encompass 47 keys, includ-ing four lodges.
The architect is Anthony Hudson of Hudson Architects and the interior design team is Peter Young Design and Mary Fox Linton collaborating with Gordon Campbell Gray.
THE MACHRIE, ISLAYTHE MACHRIE, ISLAY
MANAMA, BAHRAINScheduled Opening - March 2018
48 SuitesRestaurants
BarsMeeting Room
Roof top Swimming Pool Gym
MANAMA, BAHRAINMANAMA, BAHRAIN
MANAMA, BAHRAIN
Our hotel project in Bahrain is currently being contstructed in the heart of Manama.
Campbell GRAY Hotels is working closely with the owner and the team of consultant to provide design input, concepts and technical services and will be operating the hotel from opening which is sched-uled for March 2018.
The hotel will comprise of 48 generously sized suites, a rooftop swim-ming pool, gym, sauna and steam, treatment room and restaurant. There will also be a Cafe on the ground floor.
E. RESTAURANTS AND BARS
Food and Drink
As a company we are mad about food and regard our Restaurants and Bars as integral to the image and success of our hotels.
All concepts are developed in-house to suit the specific location.
The commitment to creating excit-ing Food and Drink experiences is a key philosophy and cornerstone of the Campbell GRAY Hotels brand.
RESTAURANTS AND BARSRESTAURANTS AND BARS
F. AWARDS
January 2007 – Hotel of the Month, Travel-channel.co.ukOne Aldwych is named ‘Hotel of the Month’
November 2006 – Class UK Bar Awards 2006The Lobby Bar wins the award for ‘Best Cocktail Offering’
November 2006 – Visit London AwardsOne Aldwych wins the Bronze award for the ‘Future London Sustainable Tourism Award’ category.
November 2006 – Leading Hotels of the World Commitment to Excellence AwardsOne Aldwych wins the ‘Community’ award for its commitment to local charities and other benevolent groups.
November 2006 – Leading Hotels of the World Commitment to Quality AwardsOne Aldwych is named the ‘Best in Europe’ for Leading Small Hotels of the World.
November 2006 - Conde Nast Traveler (US), 2006 Readers’ Choice AwardOne Aldwych is ranked at number 14 in the ‘British Isles Hotels’ category with a score of 86.5.
November 2006 – Institutional Investor maga-zine, ‘The Top 100 Hotels of the World’One Aldwych is ranked at number 42, scoring 88.4.
October 2006 – Restaurant of the Month Travelchannel.co.uk Axis is named ‘Restaurant of the Month’
March 2006 - AA Five Red StarsOne Aldwych awarded Five Red AA stars
January 2006 – Conde Nast Traveler (US), 2006 Gold ListOne Aldwych is described as the ‘hotel that puts everything on your doorstep’. It is the highest scor-ing London hotel, with 90.8 points.
January 2006 – Conde Nast Traveller (UK), 2006 Gold ListOne Aldwych was named as one of the ‘Best Hotels for Ambience and Design’ in the UK with an overall score of 93.78
December 2005 – The Independent ‘The Com-plete Guide to London’The pool in the Health Club at One Aldwych was named as the ‘Best Urban Pool’.
November 2005 – Conde Nast Traveler (US), 2005 Readers’ Choice AwardOne Aldwych is the highest ranking London hotel at no.4 in the ‘Top 25 hotel in the British Isles’ catego-ry, with 90.8 points.
October 2005 - – Conde Nast Traveller (UK), 2005 Readers’ Travel AwardsOne Aldwych is ranked at number 18 in the ‘UK Leisure Hotels’ category with a score of 80.53.
March 2005 – AA Five Red Stars“A hotel clearly outperforming at the Five Star level” Axis and Indigo restaurants are awarded two Ro-settes each (“the informal, flexible menus are clearly popular with guests and the execution of dishes displayed flair and innovation”).
February 2005 – GQThe Health Club at One Aldwych is named as one of London’s ‘Top Five Gyms’.
October 2004 – Condé Nast Traveller (UK), Traveller Reader AwardsOne Aldwych wins “Favourite UK Business Hotel 2004”
September 2004 – Good Hotel Guide 2005One Aldwych wins a Cesar award for “London Luxury Hotel of the Year”
May 2004 – Forbes magazine, USAThe Lobby Bar’s tamarillo martini is named ‘Best Cocktail in London’
January 2004 – Conde Nast Traveler (USA), Gold ListOne Aldwych is named one of ‘the world’s best places to stay’, and scored 87.9% overall, including a perfect 100 % for its ideal location
December 2003 – Tatler Travel Guide 2004, 101 Best HotelsOne Aldwych is named one of the Top 15 Hotels in the World
November 2003 – Leading Small Hotels of the World, Commitment to Quality Awards Best in Europe
November 2003 – AA Five Red Stars
November 2003 – Condé Nast Traveler maga-zine (USA), 2003 Readers’ Choice AwardsNo. 55, Top 75 European Hotels
October 2003 – Condé Nast Traveller maga-zine (UK), 2003 Readers’ Travel AwardsNo. 6, UK Leisure Hotels
ONE ALDWYCH, LONDON
“When One Aldwych opened in 1998, it created the gold standard. This one-of-a-kind hotel is as good as it gets, from the Bach playing underwater in the pool to the hopping Lobby Bar.” Food & Wine magazine, USA
2010 - Luxury Eco Certification Standard (LECS) from Sustainable Travel International (STI) in as-sociation with The Leading Hotels of the World
November 2009 - Caterer & Hotelkeeper Hotel Catey AwardsOne Aldwych is named “Green Hotel of the Year”
October 2009 - Conde Nast Traveller (UK), 2009 Readers’ Travel Awards One Aldwych is ranked at number 11 in the ‘UK Business Hotels’ category with a score of of 79.85
April 2009 - Hotel of the Year 2008, Considerate Hoteliers AssociationOne Aldwych’s environmental and Corporate Social Responsibility (CSR) performance is deemed the best amongst all UK hotels. The judges noted that One Aldwych is a “perfect ambassador to carry the Considerate message to others, acting as a role model and setting an example of how to achieve environmental and CSR aims - without necessarily the need for considerable financial investment” in these straitened times”.
March 2009 - Green Tourism for London Award, Silver Rating (75%)One Aldwych scores remarkably high in the London Development Agency’s independently audited green accreditation scheme for London’s tourism busi-nesses.
January 2009 - Conde Nast Traveller (UK), 2009 Gold ListOne Aldwych was named in the top 3 ‘Best Hotels for Ambience & Design” in the UK with the high score of 97.03.
January 2009 – Travel & Leisure, T&L 500: World’s Best Hotels 2009One Aldwych was named as one of the top 5 hotels in London with the high score of 83.30.
February 2008 – High Life Magazine (British Airways), ‘The Best of London’Readers voted for One Aldwych as one of London’s ten best hotels.
February 2008 – The Daily Telegraph, ’20 Top British Spas’The Health Club at One Aldwych is named in the list as ‘a gem of a health club’ with ‘top-notch treat-ments’.
January 2008 – The Independent, ‘The 50 Best Spa Breaks’The Health Club at One Aldwych is named in the list ‘as probably one of the most luxurious places to work out in London’.
January 2008 – Travel & Leisure Hotel (US), World’s Best SurveyOne Aldwych is named in Travel & Leisure’s “500 World’s Best Hotel’s” list.
December 2007 - Conde Nast Traveller (UK), 2007 Gold ListOne Aldwych was named as ‘Best Hotel for Loca-tion’ in the UK with the high score of 96.23
November 2007 - ‘Top 10 Boutique Hotels Worldwide’, Gayot.comOne Aldwych was named as one of the ‘Top 10 Boutique Hotels Worldwide’ by popular American travel website, Gayot.com.
October 2007 – Conde Nast Traveller (UK), 2007 Readers’ Travel AwardsOne Aldwych is ranked at number 12 in the ‘UK Leisure Hotels’ with a score of 84.36 and in the ‘UK Business Hotels’ category with a score of 79.25.
July 2007 - Catey Awards 07, ‘Hotel of the Year - Independent’One Aldwych wins the prestigious Catey Award, the UK hospitality industry’s top awards from Caterer and Hotelkeeper
May 2007 - ‘Top 10 Boutique Hotels in London’, Gayot.comOne Aldwych was named as one of the ‘Top 10 Boutique Hotels in London’ by popular American travel website, Gayot.com.
March 2007- AA Five Red StarsOne Aldwych awarded Five Red AA stars
January 2007 – Best Hotel Bar, Theme Bar Awards 2007One Aldwych was short listed as one of the finalists in this category
January 2007 – The Considerate Hoteliers Awards 2007One Aldwych wins the ‘Oxford Brookes/ Sustain’ challenge for its ‘Taste Britain’ food promotion. The prize was awarded to the hotel that promotes sea-sonal British products and has the greatest commit-ment to food from Britain.
AWARDSAWARDS
CARLISLE BAY, ANTIGUA
“Created by Gordon Campbell Gray, this contem-porary hotel combines all the high style elegance of its London sister property with the undeniable charms of the Caribbean’s best kept secret island” Tatler, UK
2012 - TripadvisorCarlisle Bay receives Certificate of Excellence by Tripadvisor.
2012- Conde Nast Traveller (UK) Readers’ Spa AwardsCarlisle Bay’s Blue Spa is named one of the best spas in the world with a rating of 95.35
2012- Conde Nast Traveller (UK) Readers’ Travel AwardsCarlisle Bay was Runner Up for ‘The Americas and the Caribbean’ category.
2011 Conde Nast Traveller (UK) Gold List 2011Carlisle Bay was named top hotel in the ‘Americas & Caribbean’ in the “Best Hotel for Service” category.
2011 - Virgin Hip HotelsCarlisle Bay received the Gold Award in the best hip hotel category.
2011 - Conde Nast Traveller (UK) Reader’s Spa AwardsCarlisle Bay’s Blue Spa was voted 6th best spa in the overseas category of the Readers’ Travel Awards.
August 2011 – BilanzCarlisle Bay features in position 26 out of the Best 100 Holiday Resorts Worldwide.
February 2011 - Conde Nast Traveller (UK) Reader’s Spa AwardsCarlisle Bay’s Blue Spa was the Runner Up for the Hotel Spas: The Americas and the Caribbean, with a score of 94.24.
November 2009 - Leading Hotels of the World Commitment to Quality AwardsCarlisle Bay achieved the highest Leading Quality Assurance score of all Leading Small Hotels of the World properties during the period of July 2008 to June 2009 in Mexico, The Caribbean and South America.
October 2009 - Conde Nast Traveller (UK) 2009 Readers’ Travel AwardsCarlisle Bay was ranked 8th for ‘The Americas and the Caribbean’ category with a score of 85.39
June 2009 - Johansens Most Excellent ResortConde Nast Johansens awarded Carlisle Bay the Most Excellent Resort Award for 2009
March 2009 Conde Nast Traveller (UK) Read-ers’ Spa Awards 2009Blue, the spa at Carlisle Bay, was named amongst the top five spas in the ‘Americas & Caribbean’ with a score of 93.38. “Carlisle Bay is effortlessly styl-ish… The staff are thoughtful and attentive.”
January 2009 Conde Nast Traveller (UK) Gold List 2009Carlisle Bay was named top hotel in the ‘Americas & Caribbean’ in the “Best Hotels for Service” category with a score of 97.19. “Carlisle Bay is effortlessly stylish… The staff are thoughtful and attentive.”
January 2009 Tatler 2009 Travel GuideCarlisle Bay was named one of the top 101 Hotels in the World, in the “Happy Families” category.
“Carlisle Bay is savvy without being snobby” it noted.
May 2008 The Daily Telegraph Ultra Travel AwardsCarlisle Bay was named runner-up for the ‘Best Hotel in the Caribbean’ category, as voted by the magazine’s readers.
March 2008 – Conde Nast Traveller (UK) Read-ers’ Travel Spa AwardsCarlisle Bay was ranked 10th for ‘The Americas and the Caribbean’ category a score of 90.33
October 2007 – Conde Nast Traveller (UK) Readers’ Travel AwardsCarlisle Bay was ranked 6th for ‘The Americas and the Caribbean’ category and was ranked 47 overall with a score of 90.32.
September 2007 – The Sunday Times Travel Magazine, ‘100 Best Places to Stay’Carlisle Bay was named one of the ‘100 best places to stay’ in the world.
May 2007 – The Daily Telegraph Ultra Travel AwardsCarlisle Bay was named runner-up for the ‘Best Hotel in the Caribbean’ category, as voted by the magazine’s readers.
March 2007 – Conde Nast Traveller (UK) Readers’ AwardsCarlisle Bay was ranked 4th for ‘The Americas and the Caribbean’ category
November 2006 – Leading Hotels of the World Commitment to Quality AwardsCarlisle Bay was awarded the “Best in Mexico,
One Aldwych continued...
September 2003 – Harden’s Hotel Guide 2004One Aldwych is named one of London’s Top 5 Hotels
August 2003 – Travel + Leisure magazine, The World’s Best AwardsWorld’s Best Hotels: No. 95 in the Top 100 Overall and No. 26 in the Top 50 European
January 2003 – Sunday Times Magazine ‘Desti-nations of Desire’ Travel issueOne Aldwych’s Suite 410 is named one of “The 10 best hotel rooms in the world”
December 2002 – Caterer & HotelkeeperHotelier of the Year – Gordon Campbell Gray
November 2002 – Condé Nast Johansens Awards 2003Most Excellent London Hotel of the Year
October 2002 – Caterer.com Web Awards 2002Independent Hotel Website of the Year – www.onealdwych.com
January 2002 – Tatler Magazine Travel Awards 2002Nominated for Hotel of the Year
October 2001 – RAC Five Star Blue Ribbon Award
July 2001 – London Tourism Awards 2001Winner – Sustainable Tourism Award – awarded to One Aldwych for successfully balancing commercial
achievement with good environmental management and community development
June 2001 - The Robb Report’s annual “Best of the Best” Awards (USA)Runner –up Best Boutique Hotel in the World
May 2001 – Toronto Globe & Mail, CanadaOne Aldwych named Best Hotel in the World
March 2001 – Zagat Survey of Top International Hotels, Resorts & SpasOne Aldwych is named one of the top hotels in the world with 26 points (Zagat considers any hotel scoring between 26-30 points as “extraordinary” and “perfection”)
January 2001 – Town & Country (USA) magazine’s “Critic’s Choice of Great Hotels”Best Hip Hotel in the World
December 2000 – Investors in People AwardRecognition for meeting the national quality stand-ard for effective investment in people
November 2000 – British Hospitality Associa-tion – Excellence Through People Award Scheme Certificate of Best Employment Practice
October 2000 – RAC Five Star, Blue Ribbon Award
June 2000 - The Robb Report’s annual “Best of the Best” Awards (USA)Best Boutique Hotel in the World
April 2000 – Lighting Design Awards Award for Excellence, Leisure category
January 2000 – The Financial Times One Aldwych named Best Hotel in LondonFX International Interior Design Awards 1999 Best Hotel
Luxury Briefing magazine Award For Excellence 1999 – Gordon Campbell Gray
RAC Blue Ribbon Award 1999
October 1999: AA Hotel of the Year, England
May 1999 – Condé Nast Traveler magazine (USA)One Aldwych is the only London hotel to make the 1999 Hot Hotels list
April 1999: Condé Nast Traveller magazine (UK)One Aldwych as one of its “Hot Hotels 1999” and features on the magazine’s cover
GS Hospitality Design Awards 1998 Best Designed Hotel Reception Area
The Hotelspec European Hotel Design & Devel-opment Awards ’98Best Interior Design of a New Hotel
AWARDS AWARDS
Carlisle Bay continued...
Caribbean and South America” for Leading Small Hotels of the World.
October 2006 – Conde Nast Traveller (UK) Readers’ Travel AwardsCarlisle Bay was ranked 2nd for ‘The Americas and the Caribbean’ category and was ranked 51 overall with a score of 91.57.
January 2006 – Conde Nast Traveller (UK) 2006 Gold ListWith a score of 90.57, Carlisle Bay was named in the ‘Best Hotels for Rooms’ category. The bedrooms were noted as ‘offering cool comfort in the Carib-bean’.
October 2005 – Conde Nast Traveller (UK) Readers’ Travel AwardsCarlisle Bay was ranked 6th for ‘The Americas and the Caribbean’ category and was ranked 88 overall with a score of 86.22.
2005 - Tatler Travel Guide, 101 Best HotelsCarlisle Bay is named ‘Hotel of the Year’
September 2005 – Luxury Travel Advisor Magazine, A-List Top 10 New Caribbean Beach ResortsCarlisle Bay is included in the Top 10 and is de-scribed “bringing chic contemporary luxury to the Caribbean”.
September 2005 – (Vogue UK), Spa SpecialCarlisle Bay’s Blue Spa is included in the Spa Spe-cial. The Blue Spa is described as “extremely laid back and a totally restful experience”
August 2005 – ES Magazine (London Evening Standard)Carlisle Bay is noted as “frequently described as the best hotel in the Caribbean”
January 2005 - Conde Nast Traveller (UK) Readers’ Travel Awards 2005 Carlisle Bay is no. 6 in the Overseas Leisure Hotels, The Americas and the Caribbean, with a score of 86.22. In the overall The World’s Top 100, Carlisle Bay is number 88.
January 2005 – The TimesCarlisle Bay is named as “one of the best run hotels in the region” Carlisle Bay is named as one of “the top 15 hotels to watch”
June/July 2004 – The En Route (Air Canada’s in flight magazine)Carlisle Bay is named as one of the Five Best Hotel Entrances
May 2004 – Conde Nast Traveller (UK), Hot ListCarlisle Bay is named and selected for the 2004 UK Hot List and is described as one of the “world’s sexi-est new places to stay”
May 2004 – CN Traveler (USA), Hot ListCarlisle Bay is the only hotel in the Caribbean selected in the 2004 USA Hot List. Carlisle Bay’s restaurant, East, is also named as one of the “Hot Tables” of 2004.
LE GRAY, BEIRUT
2015 Prix Villegiature Nominated for the Grand Prize of the Best Hotel in the Middle East
2013 Robb ReportUltimate City Escapes - The World’s Top 100 Hotels 2013
2013 CNN Arabia10 Best Spas in the Middle East 2013
2012 teNeuesLuxury Hotels - Top of the World 2012
2012 Wine Spectator Indigo on the Roof: Award of Excellence 2012 for having one of the most outstanding restaurant wine lists in the world
August 2011 – BilanzLe Gray feature in position 25 in the Top 100 City Hotels Worldwide.
August 2011 – Wine SpectatorIn August 2011 Le Gray’s roof top restaurant Indigo on the Roof was again honoured with an Award of Excellence by Wine Spectator
January 2011 - Shermans Travel Le Gray is named as a winner of the 2010 Smart Luxury Awards for its ineffable ability to provide a truly distinctive experience.
December 2010 - WallpaperLe Gray is nominated as the Best New Hotel in Wallpaper’s 2011 Awards.
AWARDSAWARDS
Le Gray continued...
October 2010 - Luxe List Le Gray is featured as one of the best hotel’s in Asia and the Middle East.
September 2010 – Travel and Living, AustraliaLe Gray is the lead hotel in the magazine’s review of ‘14 of the most dazzling designer hotels in the world’.
August 2010 - Wine SpectatorIn August 2010 Le Gray’s roof top restaurant Indigo on the Roof was honoured by Wine Spectator for having one of the most outstanding wine lists in the world.
JUNE 2010 – Travel and LeisureLe Gray features on the “It” List in Travel and Leisure Magazine.
and many, many more...
G. MARKETING AND AFFILIATIONS
About The Leading Hotels of the World
The Leading Hotels of the World is the prestigious luxury hospitality organization representing more than 430 of the world’s finest ho-tels, resorts and spas in over 80 countries.
Headquartered in New York City, the company maintains a network of 25 regional offices in key cities around the world.
Capitalizing on the strength of the Leading brand, the company in-troduced its first brand extension – The Leading Small Hotels of the World – in 1999 followed by Leading Spas, the first global evalua-tion and certification program for the spa industry, and The Leading Residences of the World in 2005. It also established several joint-venture companies and ancillary businesses: Leading Group Sales, Leading Quality Assurance, Leading Financial Services, Leading In-teractive Reservations, Leading Hotel Schools of the World, Leading Services and Products Network, Leading Hotel Holdings, The Private Label Company, Linx Technologies, and Leading By Design.
The Leading Hotels of the World, Ltd. publishes a Directory of its member hotels, which is only one of the company’s marketing en-deavours. Additional services provided by the organization include extensive sales and promotional activities in both print and online, advertising and public relations support, and an array of valuable programs for member hotels and their guests.
Leading Hotels of the World Commitment to Quality AwardsCarlisle Bay achieved the highest Leading Quality Assurance score of all Leading Small Hotels of the World properties during the period of July 2008 to June 2009 in Mexico, The Caribbean and South America.
SALES AND MARKETING
Our hotels are members of Leading Hotels of the World and though our membership we are given access to a global marketing organisation with 25 regional offices in key cities around the world. We have also use of their Global Distribution System and the business generated from our current hotels is truly exceptional and though the Leading Hotels brand have access to markets which otherwise would be too costly to explore.
Sales and Marketing is one of our great strengths. In addition to the in-house expertise at our corporate office with leadership by Gordon Campbell Gray each hotel has a dedicated Sales and Marketing team. We also have various specialists, and external representation ranging from Group to Corporate to Individual travellers and from city centre to resort.
We are building an extensive and carefully managed database. This we use for carefully targeted selling and cross selling. Typi-cally each hotel has a dedicated Revenue Management Manager. There is considerable cross selling among our projects and to give an example 40% of the guests who visited Carlisle Bay in its first year were from the One Aldwych database.
PUBLIC RELATIONS
This is an area where we also get extremely involved. We have a dedicated PR Manager for each hotel plus international representation in France, UAE and the UK.
Sadler & Co in London, represents Campbell GRAY Hotels.
CO
MM
ITMENT TO QUA
LITY
AWARD WINNER
MARKETING AND AFFILIATIONSMARKETING AND AFFILIATIONS
E.ENVIRONMENT AND RESPONSIBILITY
H. ENVIRONMENT AND RESPONSIBILITY
ENVIRONMENT
At Campbell GRAY Hotels, every aspect of design and operation has been examined in making our hotels more environmentally responsible properties. Our practical approach to embracing sustainable tourism is through raising awareness and taking action.
THE GREEN TEAM The Green Team’s are created at every hotel with the mission to reduce the impact on the environment. Members include key hotel players including senior management which ensures cooperation from all de-partments. The highly-committed members meet once a week to discuss projects. The hotels’ commitment is clear – the Green Teams have an allocated budget for its projects.
Activities for the Green team include drafting a ‘Green Partner Handbook’, unique to each hotel location. For example, a guide to making eco-friendly purchas-ing and addressing methods of recycling used soap bars from the hotel’s guestrooms.
INDUCTION AND PLANT A TREEWe cultivate the awareness of our employees for environmental responsibility from the beginning of their career and across all levels of experience. Our standard induction programme includes a presenta-tion from the Green Team with information on the company’s contributions to the environment and advice on practical ways to be more environmentally friendly.
At One Aldwych, this message was reinforced during the induction with our ‘Plant a Tree’ project. Every new hotel employee was given a packet of seeds, a com-post pellet and a card printed with planting advice. The response to this project was very positive with many reports of growing seedlings planted by staff. Most significantly, the simple yet symbolic act of plant-ing a tree has led to staff feeling more encouraged to become engaged in environmental issues.
Further, the Green Teams have successfully lobbied for ‘Green Policies’ to be written in into every department’s policy. This ensures that department heads are committed to running their department in a more environmentally friendly way e.g. by only purchasing energy efficient goods, adopting a lights off policy etc. Heads of department have been given financial incentives to ensure that these policies are carried out.
Some examples of other environmental management and community development measures that have been initiated our London properties:
RECYCLINGRecycling is taken seriously. The hotels would naturally endeavour to recycle all paper (including cardboard), plastic cups and glass and works closely with avail-able recycling companies.
A close relationship with Loop, a recycling company, enabled us to closely scrutinise the recycling levels. For example (at One Aldwych), within one 12 month period recently, the hotel recycled 9,265 kg of paper, 78,000 kg of glass and prevented 87,474 kg of waste ending up in landfills. This translates into substantial environmental payoffs including saving 139 trees, 2,779,550 litres of water and 46, 325, 000 kilowatt hours of energy. Simply by recycling paper!Such information is relayed to all staff members to keep them informed and motivated to recycle more.
REDUCING CARBON EMISSIONSCarbon Trust, the government agency, conducted a green audit on the entire property. Its report was highly favourable.
IN THE GUEST ROOMS AND BACK OF HOUSEAt One Aldwych, all wc’s in the building were fitted with EVAC, a highly efficient vacuum drainage system similar to the flushing systems found on cruise ships.
The EVAC system uses 80% less water than conven-tional flushing systems, using only one litre of water with every flush. The hotel also has a strict ‘no bleach’ policy.
Additionally, low toxicity paint is used throughout the hotel and water softener is used to reduce need for harmful anti-scale chemicals. The bathroom amenities we chose for the guestrooms are from REN, a 100% pure and natural skin and hair care range from Britain. Being aware of the dangers of harmful chemicals in cosmetics, the range was in-troduced to guestrooms as it is free from all synthetic preservatives and parabens.
IN THE RESTAURANTS – LOCAL SOURCINGDishes served in the restaurants are created using carefully selected, high quality ingredients. The hotels strives to use local produce as much as possible. Em-phasis is not only on taste but on the provenance of produce.
Where possible, bottled water served in the hotels is supplied by ‘belu’, whose profits all go to clean water projects. At breakfast, organic jams and marmalade are served and organic breakfast cereals are available upon request.
CHLORINE-FREE SWIMMING POOLThe Health Club at One Aldwych went green with a chlorine-free swimming pool in 2008. The 18 metre pool, located in the basement of One Aldwych now uses PoolSan, a mineral solution containing copper, silver, zinc, aluminium and gold. The ionic particles of the solution kill bacteria and algae, eliminating the need for harsh chemicals. The treatment leaves the water sparkling clean and even safe to drink. Further-more, any water flushed out from the pool is complete-ly harmless to the environment.
Following the success of the installation at One Aldwych, London, the same system has been installed at Le GRAY in Beirut which opened in 2009 and the system has been introduced in Amman, Jordan.
ENVIRONMENTENVIRONMENT
RESPONSIBILITY
Gordon Campbell Gray is a Vice President of ‘Save the Children’ charity and in his capacity visits various third world countries in order to create films which highlight aspects of child poverty. (Photos taken in Bangladesh)
As such, we are significant supporters of the charity and have been host to many ‘Save the Children’ fund rais-ing events including the annual Festival of Trees, where proceeds of the auction of Christmas trees goes to the charity.
We encourage local farming to grow organic produce and invest in local projects i.e. schools, scholarships, library and in particular support local villages from which we typically employ many staff.
We are also involved in local theatre and several art projects. The long term vision for the company is for a percentage of its profits to be donated to Save The Chil-dren worldwide.
RESPONSIBILITYRESPONSIBILITY
MONROVIA HOTEL PROJECT - LIBERIA
We are proud to be working on a hotel project in Liberia adjacent to Monrovia’s Robertson’s International Airport in Liberia.
Our vision is to provide hotel training and opportunities for a career in hospitality for the local community. It also brings an excellent opportunity to enable us to contribute further to organisations such as Save The Children in Liberia and throughout Africa.
I. PAST PROJECTS
PAST PROJECTS
From day one One Aldwych, London, which opened in 1998 became one of London’s most exciting contemporary luxury hotels winning numerous awards and accolades for both design and service.
One Aldwych is showcased in our presentation to give a reference to the evolution of the company and mention of a unique urban hotel created. Campbell GRAY Hotels is no longer affiliated with One Aldwych.
“Best Boutique Hotel in the World. Best of the Best Awards”- Robb Report, June 2000
“Best in Europe”- Committment to Quality Awards, Leading Hotels of the
World, November 2006
PAST PROJECTS
Carlisle Bay, Antigua, West Indies, opened in 2003. With a time-less design and understated luxury, Carlisle Bay won numerous awards and accolades.
Carlisle Bay is showcased in our presentation to give a refer-ence to the evolution of the company and mention of a unique resort created. Campbell GRAY Hotels is no longer affiliated with Carlisle Bay.
“Hotel of the Year”- 101 Best Hotels, Tatler Travel guide, 2005
Named top hotel in “Americas & Caribbean, Best Hotels for Service”, “Carlisle Bay is effortless stylish...the staff are thought-
ful and attentive”- Conde Nast Traveller (UK) Gold List, January 2009
J. THE TEAM
Principal Members of our Team
Daniel Johansson – Development Director
A founding member of the Campbell Gray Hotels team. Following hotel school in Switzerland received his hotel training and operational experience in various hotels in Europe. Joined One Aldwych in London for the opening in 1998 in Op-erations and subsequently as Personal Assistant and Development Coordinator for Gordon Campbell Gray. In 2002 assumed the role of Development Director for Campbell Gray Hotels and is responsible for the coordination and master planning of all projects.
Nicholas Glenister – Finance Director
Studied Hotel, Catering and Institutional Management at the University of Surrey where he obtained a Bachelor’s degree with honours. Before joining Campbell Gray Hotels, Nicholas spent over 7 years with Dorchester Collection as Area Director of Finance for The Dorchester in London where he was instrumental in the planning and execution of the opening of the two other hotels by the Dorchester Collection, Coworth Park and 45 Park Lane. Prior to this, Nicholas worked with Maybourne Hotel Group at Claridge’s and The Connaught as Di-rector of Finance for 10 years, also serving as Hotel Manager at Claridge’s for a year and a half.
Joined Campbell Gray Hotels as Finance Director in November 2015. A certi-fied trainer in various management leadership and mentoring programmes in hospitality, Nicholas is also an active supporter of the Princes Trust charity work-ing in aid of disadvantaged young people.
Spencer Yeo – Operations Director
Following his graduation at the University of Brighton, with a degree in Inter-national Hotel and Catering Management, Spencer initially specialised in sales and marketing, working extensively throughout the Middles East & Africa with InterContinental Hotels & Hilton Hotels before joining Mandarin Oriental Ho-tel Group, where he was the Director of Sales and Marketing at the Mandarin Oriental Hyde Park, London. He then moved to the US and Mandarin Oriental in Washington DC and The Peninsula Beverley Hills, California. In 2010 he became Hotel Manager of L’Ermitage Beverly Hills, part of the Viceroy Hotel Group. During his five year with Viceroy he was the pre-opening General Man-ager in Istanbul and General Manager of Viceroy Santa Monica. Spencer brings a wealth of experience in both Sales and Marketing and Operations at the high-est level.
Catherine O’Connor – Finance Project Manager
Catherine started her career in London at the Intercontinental Hotel Park Lane, then went on to the opening of the Conrad in Chelsea Harbour, followed by the openings of The Metropolitan in Park Lane, Nobu Restaurant and Ian Schrager’s St Martin’s Lane. Joined the finance team at Sir Terence Conran’s Great Eastern Hotel before joining Campbell Gray Hotels in 2009 as Finance Project Man-ager. Catherine’s role includes the internal audit of the finance policies and procedures, the implementation of all accounting related systems and creation of all financial reporting.
Oliver Naufal – Project Development Manager
Completed a Master’s degree in Business Administration and Post Graduate Diploma in Hospitality & Tourism in Switzerland after which he gained valuable experience in a wide range of departments and hotels including The Intercon-tinental Phoenicia, Beirut, Four Seasons in Washington and George V in Paris before joining the opening team at Le Gray, Beirut, in 2009. Joined the Camp-bell Gray team as Assistant to the Chairman and is now Project Development Manager.
Daniel Falzon – Human Resources Director
Joined Campbell Gray Hotels in September 2014 to oversee all Human Re-sources activities for the Group. Studied clinical and organisational psychology at the University of Malta graduating with honours with a Bachelor’s degree in Psychology. Holds a Master’s degree in Organisational Psychology from the Uni-versity of Rome – La Sapienza. Recently spent over seven years as Area Human Resources Manager at the Hotel Excelsior, Hotel des Bains and Villa Cipriani in Venice overseeing a team of 450 associates and effectively managed opera-tions at the Hotel Excelsior assuming the role of Hotel Manager for the last two years. Prior to this worked at the renowned Hotel Danieli in Venice in a variety of positions in operations and in human resources including recruitment, training, performance appraisals and career development.
In addition to the core team based in our London offices we work with specialists and have integrated fully with the global resources and international offices of the Audeh Group.
Gordon Campbell Gray
Gordon Campbell Gray is the founder of Campbell GRAY Hotels and was the creative force behind One Aldwych in London, Carlisle Bay in Antigua and Le Gray in Beirut.
Gordon Campbell Gray is a trained hotelier and is very involved in every aspect of the creation, design and philosophy of his hotels and personally puts together their extensive contemporary art collections.
He is currently a Vice-President of Save the Children in the UK. He sits on the boards of various charities and is an ardent fundraiser on their behalf.
He is a columnist, writes for various publications and is extremely aware of having power and how it is used. He is also extremely concerned that Hoteliers need to take greater care of the environment.
As the word luxury becomes increasingly over used and so often synonymous with excess, the philosophy of his company is based very much around a greater sense of integrity and the arrival of the intelligent guest of whom there will be more and more.
He was named Hotelier of the Year in the United Kingdom, was given the Leading Legend award by Leading Hotels of the World at their annual convention in Tokyo and was also recently given the Outstanding Contribution to the Hotel Industry award at the Hotel Cateys in London.
He is passionate about his teams and spends much of his time working with them in the training, inspiration and motivation department.
Despite his love of innovative design and technology, he remains firmly in the belief that ultimately it is all about service and regards his staff as the true secret weapon.
THE TEAM
“ Ultimately, it’s all about service”
CONTACT DETAILS
LONDON OFFICEAddress 45 Pont Street, London SW1X 0BDTelephone +44 (0)20 3709 6560 Email [email protected]
DUBAI OFFICEAddress Unit no. 30-01-3671, DMCC Business Centre, Level no.1, Jewelley & Gemplex, Dubai, United Arab Emirates Email [email protected]
For Development:
Daniel Johansson - Development Director
Direct line +44 (0)20 3709 6562Mobile +44 (0)7860 188 827Email [email protected]