8th wirbc agenda

ConferenCe

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ents 28 - 29 November 2016 | Dusit Thani Hotel, Dubai, U.A.E

'Reigniting Innovation'

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World Islamic Retail Banking CEO Roundtable : Jordan Islamic

Bank, Meezan Bank, QAf Investments, national Commercial Bank, ethmar for Islamic finance, Mashreq Al Islami

Annual Open Fatwa Session

Workshop: Islamic retail Banking Product Development and oPeX

KEynOtE AddRESS

Abdelilah Belatik CIBAFI Secretary General

SpECIAl AddRESS

timur Khairutdinov trade and Economic Representative in the UAE Republic of Tatarstan, Russia

CEO Power TableMusa A.Z.ShihadehJordan Islamic Bank CEO & General Manager

Irfan SiddiquiMeezan Bank ltd.President & CEO

Muhammed Ikram thowfeek QAF Investments CEO

Aladdin Al deesiMashreq Al IslamiCEO

Ziad Al RefaiEthmar for Islamic FinanceBoard Member and CEO

Honorable Shariah Experts

Technology Power Alliance

dr. Muhammad Qaseem dubai Islamic Bank Shariah Board Member

Shaykh Haytham tamimUtrujj Foundation Founder and Chair, Shariah Expert

Momin HyatMashreq Al IslamiHead - Shari‘ah Governance & Compliance

Mohamed RoushdyBank AlbiladTechnology Advisor

Vijay Krishnan Emirates Islamic AVP, Core Banking Technology

Sohail Zubairidar Al ShariaChief Executive Officer

dr. Muhammad Al-Bashir Muhammad Al AmineICd Islamic Development Bank, Shariah Advisor

Fiaz ManshaGatehouse Bank EVP and Head of IT

tariq MadaniSharjah Islamic BankAVP – Echannels

tamas Erniloxon SolutionsManaging Partner

Global Retail Banking ExpertsAsad BatlaBank nizwaHead of Consumer Banking

Feroz nooraniWarba BankChief Risk Officer

Muhammed nassir SalimAbu dhabi Islamic BankEVP- Head of Retail Operations

Mohammad Shaheed KhanHBS Club of GCCPresident (Bahrain Chapter) and Board Member

Hisham HammoudAjman BankExecutive Vice President - Chief Business Officer

Mohammad Ali AllawalaStandard Chartered Bank Head Islamic Banking - Retail Clients

dr. Muhammad ImranUnited Bank limitedPakistan, Group Head Islamic Banking

Rizwan AtaBank Alfalah limitedGroup Head – Islamic Banking

Mudit SaxenaCommercial Bank of dubaiHead of Retail - Islamic Banking

Muhammad Farhan ul Haq UsmaniMeezan Bank limitedSVP & Head of Shariah Audit & Advisory

Bilal FiazSohar Islamic BankHead of Retail Banking & Branches

Jamsheed HamzaMaisarah Islamic Banking ServicesRetail Head

Osman AurakzaiBank Al JaziraHead of Research and Development Center

Javed AbbasiIndustry Expert

Alejandro J. Garcia-MonterdeVice President - Head of Business Banking CreditEmirates Islamic

Khalid Saleh AlAkeelMusharaka Capital, Board Member

Akif Shaikh, Al Rajhi Bank, AGM - Head of Retail Business & Innovation Retail Banking Group

Emad El SahharIslamic Banking Expert

Ashraf EsmaelGroFinChief Development Officer

Gold Sponsor

Knowledge partner Associate Sponsor

Media partners

networking Sponsor

Supporting Association /Institute

networking partner

Official Event Magazine:

8th WIRBC Advisory Committee

dr. Muhammad Qaseemdubai Islamic BankShariah Board Member

Musa A.Z.ShihadehJordan Islamic BankCEO & General Manager

Asad Batla Bank nizwaHead of Consumer Banking

Ali Alomran Arab national BankDGM Technology Services

Bilal FiazSohar Islamic BankHead of Retail Banking & Branches

Imran SameeBank Islam Brunei, darrusalamHead - Consumer Banking Division

Osman Aurakzai, Bank Al Jazira, Head of Research and Development Center

This year's highlights

Speakers35+

Hours Of Discussions

20+ Introducing‘Happiness’ activitiespuzzle BonanzaSurprize Bonanza

Annual CEO Roundtable

Electronic polling & E-networking

Most awaited Annual Open Fatwa Session

DAY 128 november 2016

8:30 Registration and Morning Coffee

8:45 Recital from the Holy Quran

8:50 Welcome by Fleming.

8:55 Opening remarks from the Conference Chair

GLOBAL INSIGHTS

9:00 Inaugural Address

9:20 KEynOtE AddRESS: Insights into the Global Islamic Banking Market

Abdelilah Belatik, Secretary General, Islamic Banks and Financial Institutions (CIBAFI)

9:40 SpECIAl AddRESS: Strategizing Innovative Instruments of Islamic Banking to promote economic growth

Timur Khairutdinov, Trade and Economic Representative in the UAE,Republic of Tatarstan, Russia

10:00 Exhibition viewing and Networking Coffee

10:30 GURU REtAIl BAnKInG pAnEl: Consumer Behavior: How to achieve higher cross selling and up selling

•Upgradingcurrentretailpaymentinfrastructure•PuttinginplaceascalabledataWarehousing

solution•InstallinganalyticalCRM•Achievinga360degreeviewforcustomers

PANEl MODERATOR:

Akif Shaikh, Al Rajhi Bank, AGM - Head of Retail Business & Innovation Retail Banking Group

PANElISTS

Asad Batla, Bank Nizwa, Head of Consumer Banking

Muhammed Nassir Salim, Abu Dhabi Islamic Bank, EVP- Head of Retail Operations

Bilal Fiaz, Sohar Islamic Bank, Head of Retail Banking & Branches

Hisham Hammoud, Ajman Bank, Executive Vice President - Chief Business Officer

Dr. Muhammad Imran, United Bank Limited Pakistan, Group Head Islamic Banking

Mudit Saxena, Commercial Bank of Dubai Head of Retail - Islamic Banking

Ashraf Esmael, GroFin Chief Development Officer


STRATEGY AND REGULATION

11:30 @ CEO Roundtable : Redefining the Islamic Retail Banking Business Model

•StrategytosucceedinaCompetitiveMarket,exploring next steps

•Governmentsupport;shapingthestructureoftheindustry

•Stricterregulations;Canwestillmaintaingoodprofit margins?

•Acceleratingcompetition;impactingdifferentiation and innovation

PANElISTS

Musa A.Z.Shihadeh, Jordan Islamic Bank CEO & General Manager

Irfan Siddiqui, Meezan Bank Ltd. President & CEO

Muhammed Ikram Thowfeek, QAF Investments, CEO

Aladdin Al Deesi, Mashreq Al Islami CEO

Ziad Al Refai, Ethmar for Islamic Finance Board Member and CEO

12:15 pOInt OF VIEW: Experience of State Bank of pakistan in development of Regulatory Framework & Supervision

•Developingshariahgovernanceframework•SupervisionofIslamicBanks•Externalshariahaudit

Mahmood Shafqat, Regulatory & Supervisory Consultant, World Bank and Additional Director, Islamic Banking Deptt., State Bank of Pakistan

12:35 pOInt OF VIEW: (topic tbc) digital Investment

•Acquiringnewcustomersandnewproductacquisition

•Smoothautomation;integratingalle-Channels•Improvingcustomerengagement

Reserved for Infosys

12:55 Conference lunch and Networking

“The impressively attended event with great punctuality of timing, and nicely structured sessions. “The choice of topics was highly relevant to current industry trends and the speaker line-up was impressive.”

- Sohail Zubairi, Dar Al Sharia, CEO

www.fleming.events tel.: + 971 4 609 1555 email: [email protected]


INNOVATING DIGITAL, CUSTOMER RETENTION AND PRODUCTS

14:00 pUZZlE BOnAnZA

(This will be a 20minute activity for all participants)

14:20 pOInt OF VIEW Innovate or perish

•DigitaldisruptioninBanking-Opportunityorthreat

•Whatwillbankinginyear2040looklike?Banking4.0andbeyond

•SocialnetworksandroleofArtificialIntelligence•Howcanbankstransformandreinvent

themselves? •Doexistingbanksstandachanceagainst

competition from likes of facebook or Apple?•ImplicationsforIslamicfinanceandwayforward

Mohammad Shaheed Khan, HBS Club of GCC President (Bahrain Chapter) and Board Member

14:40 Role of Islamic Banking in solving the rapidly growing problem of personal loans

•TheProblem•StrategicObjectives•ForceFieldAnalysis•TheInitiative•Socio-economicImpact

Emad El Sahhar, Islamic Banking Expert, Egypt

15:00 pOInt OF VIEW Improving loan Management through 21st Century technology

•The3pillarsofprofitableretaillending•Newesttrendsandapproachestocreditscoring•ManagingalargescaleretailportfolioinagrowingNPLenvironment

•Bigdata:hypeorvaluegenerator?

Tamas Erni, Loxon Solutions, Managing Partner

15:20 Afternoon Coffee and Networking

RISK AND BRANCH DEVELOPMENT

15:40 CASE StUdy: liquidity Risk & Contractual Forms

Feroz Noorani, Warba Bank, Chief Risk Officer

16:00 pOInt OF VIEW: Running the bank vs developing the bank

•Investingtoimprovethebranchexperience•Shapingupdigitalbanking•Digitaladaptationnecessarywhenupgrading

services

Hisham Hammoud, Ajman Bank Executive Vice President - Chief Business Officer

SPOTLIGHT

16:20 Islamic SME Banking within the Middle East & Europe

•AttractingexpatSMEclientsintheUAEtooptIslamic finance products over conventional banking

•Strengtheninganti-fraudunderwritingpracticesand restructuring strategies

•ThegrowingdemandofIslamicSMEfinanceproducts in europe

Alejandro J. Garcia-Monterde Vice President - Head of Business Banking Credit Emirates Islamic


16:40 pOWER AllIAnCE ROUndtABlE Transforming to Digital: thought leader’s perspective

•Choosingaintegratedmodularcorebankingsolution

•Riskmanagementandsecurity•Flexibility,user-friendlyinterface

Asad Batla, Bank Nizwa Head of Consumer Banking

17:00 Transforming to Digital: Solution provider perspective

•Choosingaintegratedmodularcorebankingsolution

•Riskmanagementandsecurity•Flexibility,user-friendlyinterface

(This 20 minutes slot is available for solution provider)

17:20 Closing Remarks by the Conference Chair

17:30 Networking Reception

“(I) welcome this conference & it is encouraging to see a conference focused on retail issues, an important and fundamental building block for the future of islamic finance“

Omar Shaikh, Islamic Finance Council UK

Executive Board Member


8:30 Registration and Morning Coffee

8:50 Opening remarks from the Conference Chair

IT STRATEGY

9:00 GURU It panel: Steering Islamic Retail Banking technology Strategy

•Matchingthedramaticshiftinconsumers’behaviour

•Increasingdigitalandsocialselling•Focusonsecurityandauthentication•Combiningcustomeranalyticswithmobiledeliverytodrivesales

•BigDataandAnalytics

PANEl MODERATOR:

Muhammed Nassir Salim, Abu Dhabi Islamic Bank, EVP- Head of Retail Operations

PANElISTS

Mohamed Roushdy, Bank Albilad Technology Advisor

Vijay Krishnan, Emirates Islamic AVP, Core Banking Technology

Tariq Madani, Sharjah Islamic Bank AVP – Echannels

Fiaz Mansha, Gatehouse Bank EVP and Head of IT

10:00 Exhibition viewing and Networking Coffee

10:30 pOWER AllIAnCE: ROUndtABlE Fintech- the future of Retail Islamic Banking: thought leader’s perspective

•ThemarketopportunityofFinancialTechnology•ThedemographicsfavouringFintech•CustomerpreferenceforDigitalBanking•Howshouldtheretailbanksrespondtotherising

demand of fintech

Dr. Muhammad Imran, United Bank Limited Pakistan, Group Head Islamic Banking

10:50 Fintech disruption: Solution provider perspective

•Fintechcompaniesprovideprocessesquickerand more efficient than the traditional banks

•HowcanFintechcompaniespartnerwithBanksto innovate(This 20 minutes slot is available for solution provider)

SHARIAH SPOTLIGHT

11:10 Annual Open Fatwa Session

•DisputeresolutioninIslamicfinancialInstitutionsandShariahstandardsrecognition

•Designingandimplementingacomprehensivecomplianceframework

•AdoptingacentralizedapproachofShariahgovernance

•FutureoutlookofShariahgovernanceacrossjurisdictions

PANElISTS

Dr. Muhammad Qaseem, Dubai Islamic Bank Shariah Board Member

Shaykh Haytham Tamim, Utrujj Foundation Founder and Chair, Shariah Expert

Sohail Zubairi, Dar Al Sharia, CEO

Dr. Muhammad Al-Bashir Muhammad Al Amine, ICD, Islamic Development Bank, Shariah Advisor

Momin Hyat, Mashreq Al IslamiHead - Shari‘ah Governance & Compliance

“The current global crisis proves without any doubt the need to explore alternatives to current conventional practice in money and finance based on interest! Islamic Finance offers many opportunities to be explored by anybody who cares about the health and prosperity of world economics and finance....we invite all to this promising future!“

Sheikh Nizam Yaquby, Bahrain Shariah Scholar


DIGITAL MEDIA AND TALENT IMPROVEMENT

12:10 Contactless payment Solutions: Solution provider perspective

•Aretheseconvenientandsecure?•Movingtowardsa‘cashlesssociety’

(This 20 minutes slot is available for solution provider)

12:30 Conference lunch and Networking

13:30 SMARt pAnEl EXCHAnGE: Quality of talent

•Isittheproductsorthepeoplewhichcontributeto the retail business?

•ChallengesintheregionforimprovingthequalityofTalent

•PublicawarenessandacceptanceofIslamicfinance

•Benchmarkingtalents–prosandcons•Traininginitiatives•Convergenceinislamicbankersfortrainingandawareness

•Finding&Retentionoftalents

PANEl MODERATOR: Jamsheed Hamza, Maisarah Islamic Banking Services, Retail HeadPANElISTS Mohammad Ali Allawala, Head Islamic Banking - Retail Clients, Standard Chartered BankKhalid Saleh AlAkeel, Musharaka Capital Board MemberRizwan Ata, Group Head – Islamic Banking, Bank Alfalah LimitedOsman Aurakzai, Bank Al Jazira Head of Research and Development Center

SHARIAH GOVERNANCE AND MARKET SEGMENTATION

14:00 pOInt OF VIEW: Auditing shariah

•AdequatescrutinytowardsthecentralroleofinternalShariahreviewersandauditors

•NeedforanadequateandappropriatequalificationforinternalShariahofficers

•Determiningacademiccredentials,languageproficiencyparticularlyArabicandEnglish,andresearchabilityofaShariahofficer

•GreaterinvolvementofregulatorsandsupervisorybodiestowardsthelegislationandimplementationofbestpracticesofShariahgovernance

Muhammad Farhan ul Haq Usmani Meezan Bank Limited, SVP & Head of Shariah Audit & Advisory

14:20 pOInt OF VIEW Game Changing Islamic product Strategies for Retail Banks during the current Economic downturn

•Changingthebanker’smindsetfromsimilarcomparable and compatible product needs to productswithadistinctiveIslamicUSP(CSVProductCaseStudy)

•DevelopingaShariagovernancemechanismforensuringIslamicproductsUniqueSellingProposition(USP)isbetterforthesocietyingeneral and the customer in particular

•IntroducingKnowYourIslamicProduct(KYIP)asabasicfiduciaryresponsibilitytoensurethattheproductisdirectlyaddingvaluetotherealeconomy

Osman Aurakzai, Bank Al Jazira Head of Research and Development Center


14:40 SURpRIZE BOnAnZA (Winners need to be present in the conference ballroom to receive the bonanza)

15:00 Afternoon Coffee and Networking

15:30 WORKSHOp: Islamic Retail Banking product development and Operational Excellence

About Workshop LeaderThecoursewillbeconductedbyJavedAbbasi•MBA(Finance),DiplomainIslamicBankingandInsurance(IIBI,UK)

•CertifiedIslamicProfessionalAccountant(AAOIFI),IslamicFinancialQualification(SII,UK)

•HewasinvolvedasconsultantinsomeofMajorfinancial Institutions of the region including, AlinmaBank,FALCOM,BISB,VCBank

•PresentlyheisengagedinnumberofassignmentsinSwitzerland,SaudiArabia,Bahrain,UAEandNigeria

•Mainfocusistoprovidetheend-to-endsolutionfor Islamic financial institutions for finance VerticalandITHorizontal.

Workshop Overview•Understandingtheemergingtrendsand

challenges•IslamicBankingproductdevelopmentand

operational excellence of the retail banks•Industrybriefsarecombinedwithcasestudies

and interactive discussions•AimtoarmtheIslamicBankingprofessionalswithinsightsandupdatethemofthenewdevelopments

Workshop Methodology•Briefconceptualoverviewforeachexample•Exemplaryresultsoftoolsandmethodsin

practice•BestpracticesbyotherBanks•Interactivediscussions

Topics to be covered1. recent developments in Islamic finance

Products2.UnificationofIslamicBanking3.StructuringIslamicBankingProducts4.Segregationofthebackofficefunctionsinthe

Islamic Banking5. Challenges in operating Islamic Banking windowoperations

6. Islamic Banking Compliance Issues7. future of Islamic Banking

Target Audience a. retail Banking front office Professionalsb. retail Banking Backoffice Professionalsc. Islamic Banking Product Developers d. Internal Audit Professionalse. risk Department Professionals

16:30 Closing Remarks by Conference Chair

16:45 End of Conference

Iwouldliketothankeveryonewhohashelpedwiththeresearchandorganizationofthisevent-especiallytheexpertadvisersfortheircommitment,timeandsupport.

Welma Williams Deputy Production DirectorT: +971-4-6091571E: [email protected]


Event SponsorsGOld SpOnSOR:

Jordan Islamic BankJordan Islamic Bank was established in 1978, as a publicshareholding limitedcompany tocarryout all kindsofbanking,financingandinvestmentbusinessoperationsincompliancewiththegloriousIslamicSharia’andinaccordancewiththeprovisionsof Jordan IslamicBank’sSpecialLaw,whichwassupersededbyonechapteronIslamicbanksintheBanks’Lawwhichwasineffectasof2ndAugust,2000.TheBank’sfirstbranchcommenceditsbusinesson22/9/1979,withapaidupcapitalofaboutJD(2)millionfromitsauthorizedcapitalthatreachedJD(4)million.TheBank’scapital increased toJD(150)million. Inthe1stofJuly ,2010,thebank changed its logo and launched its new corporate identityin order tobeunifiedwith the subsidiaries ofAlBarakabankinggroup. The Bank offers its banking, financing and investmentservices through its (73) branches and (20) cash offices in thedifferentlocationsinthecountry,aswellasthroughtheBondedoffice.TheBankalsopresentsservicesthrough(174)ATMsalloverthe country. The Bank’s staff reached about (2051) employeeswhohavesufficientknowledgeandexperiencetoprovideIslamicbankingservices.Thenumberoftheclients’accountsperformingin the Bank reached about (776.8) thousand accounts. TheBankwas able to grow rapidly and enhance its position amongJordanian banks, As it presents banking and investment services totheclientsinconformitywiththeIslamicRulesofSharia’whichhasaspecialmethodofIslamiceconomyandadoptsavisionofmoneyfunctiondifferentfromthatofconventionalbanks.

KnOWlEdGE pARtnER:

INFOSYSFinacle is the industry-leading universal banking solution fromEdgeVerve Systems, a wholly owned subsidiary of Infosys. Thesolution helps financial institutions develop deeper connections withstakeholders,powercontinuous innovation,andaccelerategrowthinthedigitalworld.Today,Finacleisthechoiceofbanksacross 94 countries, and serves over 848 million customers –estimated tobenearly 16.5percentof theworld’sadultbankedpopulation. Finacle solutions address core banking, e-banking,mobile banking, customer relationship management (CRM),payments, treasury, origination, liquidity management, Islamicbanking, wealth management, and analytics needs of financialinstitutionsworldwide.Assessmentofthetop1000worldbanksrevealsthatbankspoweredbyFinacleenjoy50 %higherreturnsonassets,30 %higherreturnsoncapital,and8.1 %pointslessercosts to income than others.

ASSOCIAtE SpOnSOR:

loxon Solutions (loxon)LoxonSolutions(Loxon)foundedin2000-isasoftwarecompanyoffering integrated lending and risk management businessapplications for covering the entire lifecycle of the lendingproductsandriskmanagementforthefinancialservicesindustry.ThecompanyisheadquarteredinEuropeanditispresentinCEE,CISandMEAregionswithseveralsubsidiariesandabove50tier1andtier2banksasreferencecustomers.RegionalHOintheMiddleEast is inDubai.ThecorevalueofLoxonisthestrongcapabilityof business and technology innovation in the fields of retailand corporate lending, collateral management, rating/scoring, collection, early warning and portfolio based risk managementincludingBaselIIIcalculations,keepingthecompanycontinuouslya step ahead of competitors. Understanding banking businessandrisksgivestheuniquecapabilitiesofLoxonamongsoftwarevendorsandenablesLoxontooffermarketleadingsolutions.

nEtWORKInG SpOnSOR:

IE Business School

Ie is an international institution dedicated to educating business leaders through programs based on our core values of global focus, entrepreneurial spirit and a humanistic approach. our 500-strong, international faculty teaches a student bodycomposed ofmore than 90 nationalities on our Undergraduate(IE University), Master, and Doctorate degrees, and ExecutiveEducationprograms.Our alumni, nownumbering over 40,000,holdmanagementpositionsinsome100countriesworldwide.Wechampion high-quality research coupled with multidisciplinary,integrative education programs. Designed to address market demands,we viewExecutive Education as away formanagers,directors and company leaders to update skills, learn the latesttrends and practices and to network with experts and othermanagers. Executive Education addresses key issues beingfaced by executives, such as increased competition, globaland increasingly interdependent economies, more dynamicmarkets, fast-paced technological evolution, shrinking productlifecycles, constantly changing consumer habits, and corporateresponsibility. Our aim is to renew executives’ global vision,competitiveedge,efficiency,commitment,entrepreneurialspirit,andeventheirmotivation,withinagloballyrecognizedinstitution,reinforcing their international perspectives. The programswe develop are designed to transfer knowledge directly fromthe classroom to the workplace, providing a superior learningexperiencethatwillhaveadirectimpactonparticipants’overallBusiness management performance.

nEtWORKInG pARtnER:

Online Business Technologies Online Business Technologies is an innovative company inthe financial software development industry, whose solutionsare used in 14 countries. The company has business partnersof various types: commercial banks, savings cooperatives,leasing companies, specialized financial institutes, and public organizations managing EU funds and state subsidized loans.Online’s flagship IT solution, theMoonSol system, is anoptimalchoice when financial institutions look for a new core bankingsolution, or auxiliarymodules to support their current systems,oronlyastandalonemoduleforaspecifictask(e.g.internationalpayments).Thecompanyuniquelycombinesfunctionalrobustnesswithflexibility,atthesametimeitisabletodeliverawiderangeof financialmodules(e.g.corebanking,paymentservices,salesfront-end, CRM, e-banking etc.) and customize these modulesfortheclients’industryandrequirements.Formoreinformation,pleasevisitwww.moonsol.comorvisitusattheconference.


8th wirbc agenda

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