A Publication of Company Solution Systems

8 BENEFITSOF OUTSOURCING YOUR IT TO MANAGED

SERVICES SPECIALISTSA WHITEPAPER FOR SMALL AND MIDSIZED BUSINESSES

LOOKING TO OUTSOURCE THEIR IT TO AMANAGED SERVICES SPECIALIST

TABLE OF CONTENTS

1. INTRODUCTION

2. CONTROL IT COSTS

3. FOCUS ON YOUR BUSINESS, NOT

YOUR IT SYSTEM

4. IT SPECIALISTS AND EXPERIENCE

5. STAY AHEAD OF THE GAME

6. COMPLIANCE AND SECURITY

7. DRIVES AND SUPPORTS YOUR

BUSINESS GROWTH

8. REDUCES YOUR RISK

9. PEACE OF MIND

CHAPTER ONE

INTRODUCTION&

CONTROL IT COSTS

INTROYou’ve worked hard to build your business, and when it comes to the technology that helps you run it, there’s no reason to compromise. Whether you are simply looking for ad-hoc IT support, a long-term support contract, or simply tired of paying annual support fees to a vendor that provides little to no value for your money—now is the time to take the next step and give your people the tools to drive your business forward.

As you continue the process of evaluating IT Support vendors to find the right support for your organization, you will find a long list of options. Each of these vendors can help you maintain your IT systems, reduce system downtime and help you prepare for the future with the latest innovative technologies. Although it may be hard to tell the difference between many of the alternatives, it is clear that IT support and managed services from Solution Systems are more than just support. Our current clients use our services to manage all aspects of their IT from server installation and upgrades, ERP support, to virus and spyware protection and removal.

So let’s take a deeper look at the top 8 benefits of outsourcing your IT to managed services specialists.

#1 Control IT Costs

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I have benefitted greatly from working with Solution Systems. From the beginning they have proven to be insightful in finding solutions that meet our needs. They've never sold me something I didn't need, and they've delivered what they've said they would, and in a timely fashion. When we've run into problems that technology couldn't overcome (without spending a ton of money), they have come up with creative and extremely effective solutions. Solution Systems, Inc. has proven to be highly competent and responsive, both in programming and in IT support. Also, they seem to have very little employee turnover; I have been working with largely the same people for the entirety of our 13-year relationship. That makes me very comfortable. From top to bottom, they have my whole hearted endorsement. Ted Costianis, President, Tec Foods Inc.

Managing IT systems can be one of the biggest costs business face. Without an adequate IT system that’s up to the job, how can employees carryout their day to day tasks and continue to be productive?

One of the benefits to outsourcing your IT is the flexibility to reduce your costs. A good IT company will manage as much or as little of your IT as you need.

#2: Focus on Your Business, Not Your IT System

An in-house IT person would represent an overhead and we’d have to pay a significant salary to get someone of the intellect and competence that we have at Advantage‖.

-Galliard Healthcare Communications

The most successful organizations are powered by passionate individuals who are engaged, committed to their organizations success, and working at their maximum potential. IT support provides your people with a robust IT infrastructure that is reliable, available when you need it, and more importantly, secure.

#3: IT Specialists and Experience

“I have been completely satisfied with Solution Systems as our IT partner for the past 10 years. When Solution Systems upgraded our server the downtime was less than 10 minutes, as promised. Kirk has been our contact at Solutions Systems for more than 10 years; that length of a relationship is unheard of during these business times.

-Michael Nelson, Owner, A-L Equipment Co.

Choosing your IT support partner is critical. Think of it as an addition to your team. You want to be sure that your partner can provide the support you need, has the relevant qualification and experience.

#4: Stay Ahead of the Game

An in-house IT person would represent an overhead and we’d have to pay a significant salary to get someone of the intellect and competence that we have at Advantage‖.

-Galliard Healthcare Communications

Technology is advancing all the time, and one of the challenges organizations are faced with is how do they keep abreast of all the changes in the industry. Using a managed services specialist such as Solution Systems, Inc. can help keep you up to date on how the industry is reacting to the latest technologies, and how your organization can benefit from upgrades, new technologies and more.

#5: Compliance and Security

An in-house IT person would represent an overhead and we’d have to pay a significant salary to get someone of the intellect and competence that we have at Advantage‖.

-Galliard Healthcare Communications

Having IT systems that are compliant and secure is essential for every business. As the technology advances; viruses, malware, hacking and data theft also adapts. The solution – you need an IT Support partner that takes a proactive approach rather than a reactive one.

Prevention is better than a cure. your IT provider should run regular health checks to identify potential problems and vulnerabilities to ensure your data and systems are safe.

#6: Drives and Supports Your Business Growth

An in-house IT person would represent an overhead and we’d have to pay a significant salary to get someone of the intellect and competence that we have at Advantage‖.

-Galliard Healthcare Communications

Business growth is critical and without properly functioning IT infrastructure to support it you’ll likely struggle. A recent article by Techworld reported that some Metropolitan Police Forces wait up to 30 minutes each day to log onto their desktops.

While this may seem unbelievable, how would you drive your business’ growth with outdated IT systems? It seems virtually impossible, and in reality, your business will suffer greatly. Proactive IT support can help you to manage your IT infrastructure for the future with flexibility, so when your business grows so does your IT.

#7: Reduces Your Risk

An in-house IT person would represent an overhead and we’d have to pay a significant salary to get someone of the intellect and competence that we have at Advantage‖.

-Galliard Healthcare Communications

IT systems should be simple and should work. IT specialists should be qualified and experienced in various technologies to deliver world class IT Support.

#8: Peace of Mind

An in-house IT person would represent an overhead and we’d have to pay a significant salary to get someone of the intellect and competence that we have at Advantage‖.

-Galliard Healthcare Communications

The final point, point 8 is a recap and summary of all the previous points. No one wants to worry about simple issues or complex problems, which is where IT outsourcing comes in. Your Managed Services and IT Support partner should take care of all that so you don’t have to worry, enabling you to focus on what really matters to you – your business.