4th emerging trends in marketing and management ......nicolae ceausescu. the guiness book of world...
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4th Emerging Trends in
Marketing and Management
International Conference
Conference Program
September 26th-28th, 2019
Bucharest, Romania
Emerging Trends in Marketing and Management International Conference, Bucharest 2019
www.etimm.ro
4
Thursday, September 26th 2019
09:00 – 10:00 Participant Welcome and Registration
(N. Angelescu Building, Bucharest University of Economic Studies, No 6 Romana Square)
10:00 – 12:00 Opening Ceremony and keynote speakers
(Virgil Madgearu Room)
▪ Welcome speech from the Bucharest University of
Economic Studies
▪ Berend Wierenga – Professor of Marketing at Rotterdam
School of Management: “Emerging Trends in Marketing and Management: Drivers of Success in Marketing
Careers”.
▪ Alina Stepan – Cluster Head South-East Europe and
Country Manager Romania @ Ipsos: “Measuring brand experience in the age of instant consumer feedback”.
12:00 – 13:00 Lunch (Cafeteria, 3rd Floor)
13:00 – 15:00 Session I (Virgil Madgearu Room)
15:30 – 17:30 Visit to the Palace of Parliament (the heaviest
building in the world) with an English-speaking guide – pick up in front of N. Angelescu Building, Romana Square
18:00 – 22:00 Romanian finger food, wine tasting, experience and authors’ networking meeting & Live Concert (Trattoria della Nonna)
Emerging Trends in Marketing and Management International Conference, Bucharest 2018
www.etimm.ro
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Friday, September 27th 2019
09:00 – 11:00 Session II (Virgil Madgearu Room)
11:00-12:00 Special Session on The Digital Transformation of
Marketing by Peter Verhoef, Dean Faculty of Economics and Business, Professor of Marketing, University of Groningen, The Netherlands. (Virgil Madgearu Room)
12:00 – 13:00 Lunch (Cafeteria, 3rd Floor)
13:00 – 16:30 Session III (Virgil Madgearu Room)
18:00 – 23:00 Boat trip on Herăstrău Lake & Gala Dinner – Romanian Restaurant, Smart casual attire (Herăstrău Restaurant)
Saturday, September 28th 2019
10:00 – 20:00 Day Trip in Bucharest and surroundings (pick
up in front of N. Angelescu Building, Romana Square)
- Visit to the National Village Museum “Dimitrie Gusti”; - Closing session and Lunch – Trattoria della Nonna;
- Mogoșoaia Palace tour with an English-speaking guide;
Emerging Trends in Marketing and Management International Conference, Bucharest 2018
www.etimm.ro
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Session I – 13:00-15:00, Virgil Madgearu Room
Thursday, September 26th 2019
Chairpersons Frederic Boy
Daniela Ioniță
Paper
ID Author(s) Paper Title
50
Montserrat Crespi-
Vallbona
Oscar Mascarilla-Miró
Holistic tourist experiences in
mature destinations
59 Anna Szwajlik
Study of "young adults"
innovative behaviors of as the
main new products development
determinant.
62 Ilona Bondos
Voluntary migration to the
online channel in the service
purchase process - how close are
we?
40 Daniela Ioniță
Lucian-Florin Onișor
Where to place an online ad: an
eye-tracking experiment
81
Daniele Doneddu
Frederic Boy
Gabriela Jiga-Boy
Gareth Davies
Subjective Well-being and
Social Media Use in Emerging
Adulthood: Findings from two
UK University Millennial
Cohorts
93 Marcin Lipowski
Willingness to use online
channel in various stages of the
services buying process
108
Katarzyna
Żyminkowska
Nagaraj Samala
Edyta Gołąb-
Andrzejak
Customer engagement
consequences for firms
Emerging Trends in Marketing and Management International Conference, Bucharest 2018
www.etimm.ro
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Session II – 09:00-11:00, Council Room
Friday, September 27th 2019
Chairpersons Galjina Ognjanov
Alin Stancu
Paper
ID Author(s) Paper Title
51
Alexandru Ionut
Oproiescu
Sascha Alavi
Jan Wieseke
Does Digitalization in B2B Sales
Really Pay Off? – The Impact of
Sales Digital Maturity on Firm
Performance
61 Urszula Chrąchol-
Barczyk
The place of tools for building
customer relations with reference to
the Customer Knowledge
Management model
63 Silvije Jerčinović
Facilitating the Development of
Innovative Competencies and
Strategic Marketing Sustainability
Commitment
68 Laurentiu Hauser
Flexibilisation at the workplace and
its impact on leadership methods in
Germany
80 Galjina Ognjanov
Sanja Mitic
TV audience measurement in
Europe: do advertisers really know
what they are paying for?
84
Georgian
Dumitrescu
Anca Alexandra
Purcarea
Wrong Adaptation of the Company's
Performance Management System to
it’s Life Cycle - The Cause of it’s
Malfunction
112
Alexandru Dumitru Bodislav
Carmen Valentina Radulescu
Daniel Moise Sorin Sorin Burlacu
Environmental policy in the
Romanian public sector
Emerging Trends in Marketing and Management International Conference, Bucharest 2018
www.etimm.ro
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Session III – 13:00-16:30, Virgil Madgearu Room
Friday, September 27th 2019
Chairpersons Jan Willem van t’ Klooster Maria Johann
Paper ID
Author(s) Paper Title
52 Marwa Meddeb
Jean-Louis Moulins
The Antecedents of the Sources of Value of Mass Customization
According to Different Categories of Products: Individual and Contextual
Variables
57
Huey Shee Loh Sanjaya Singh Gaur
Ryan Jiunn-Hoong Lim
Childhood brand nostalgia, perceived self-continuity and brand loyalty
74 Agnieszka Smalec
City placement and set jetting as unconventional marketing
communication tools for local governments
114
Cristiana Chiriac Mihai Cristian Orzan Laura Daniela Roșca
Mercedes-Benz and Volkswagen video-commercials – A pluralistic research based on an eye-tracking
experiment
65
Carolina Herrando Julio Jiménez-Martínez
María José Martín-De Hoyos Efthymios Constantinides
Jan Willem van t’ Klooster Peter JH Siljkhuis
States of mood transferred through OCR in social commerce: A neuromarketing experiment
91 Maria Johann Sanjoy Ghose
Gender Differences in Tourism Marketing Product Perceptions
113 Cristiana Chiriac
Ștefan Grapă
Mercedes-Benz and Volkswagen video-commercials, an
electroencephalograph analysis of the state of feeling of the viewers
117 Mihai Cristian Orzan
Iulia Adina Zara Leverage IoT technologies for
customer acquisition and retention
118
Laura Daniela Rosca (Tanase)
Mihaela Constantinescu
Stefan Claudiu Caescu
Mihai Cristian Orzan
Assessing the applicability of neuromarketing tools in online social networks from a business perspective
Emerging Trends in Marketing and Management International Conference, Bucharest 2018
www.etimm.ro
9
Virtual Sessions – Virgil Madgearu Room
Thursday and Friday, September 26th - 27th 2019
Chairpersons Lucian-Florin Onișor Laura Daniela Rosca (Tanase)
Paper
ID Author(s) Paper Title
53 Kalyanaram Gurumurthy
Market Entry, Competitive
Dynamics, and Market Leadership, And Case-Study of
Huawei
60 Kamila Słupińska
Types of Users and their
Activities in Social Media and their Possibilities to Engage in
Activities
64
Ionut-Adrian Mosescu Stefan Claudiu Caescu
Florina Botezatu
Studying the Digital Marketing Strategy through Big Data in
Banking Sector
67 Milena Todorova Svilena Ruskova
Trends in Bulgarian Consumers' Behaviour regarding Bio Foods
69
Ionuț-Claudiu Popa Maria Daniela Frățilă
Raluca-Giorgiana Chivu Florina Botezatu
Ionuț Mosescu
Implications of Corporate Social
Responsibility in Air Transport in Romania
70
Maria-Daniela Frățilă
Ionuț-Claudiu Popa
Alina Alecu Florina Botezatu
Raluca-Giorgiana Chivu
The effects of viral marketing as an
integral part of political, social marketing
79
Dragos Tohanean
Loredana Nicoleta Zainea
Entrepreneurial Challenges
through Innovative Business Models
86 Elena Lidia Melnic
Customer Satisfaction and the
Factors of Influence: A Quantitative Marketing Research
at the Main Banks in the Center Region of Romania
Emerging Trends in Marketing and Management International Conference, Bucharest 2018
www.etimm.ro
10
Paper
ID Author(s) Paper Title
88 Elena Lidia Melnic
Word of Mouth Marketing and the Impact on Banks’ Portfolio of
Clients: Research at the Main Banks from Center Region of
Romania
89 Monika Jedynak Aneta Kuźniarska
The needs and expectations of
stakeholders in socially responsible enterprises
90 Piotr Jedynak Sylwia Bąk
Objectives of risk management in
the financial services sector - the perspective of Polish enterprises
listed on the Warsaw Stock Exchange
94 Anita Proszowska Exhibitors’ Opinions about the Trade Fairs in the Light of their
Previous Fairs Experience
100 Beata Tarczydło Eye-tracking as a research
method. Selected cases
101 Delia Deliu
Empathetic Leadership – Key Element for Inspiring Strategic
Management and a Visionary Effective Corporate Governance
103 Agnieszka Pokorska Marketing activities of cities in
the management of urban mobility
116
Alexandra - Cristina
Dinu Violeta Radulescu
Anca Francisca Cruceru
Mihai Cristian Orzan
Necessity for Semantic Web development in user interaction
119
Raluca Ecaterina Brandabur
Mihaela Moisa Danaila Crina Ramona Antip
Monica Maria Mihaila
Using Marketing Research Tools for Improving Romanian
Language Teaching Process in Elementary School - Case Study
Emerging Trends in Marketing and Management International Conference, Bucharest 2018
www.etimm.ro
11
Organized Activities and Excursions (all included in the Conference Fee)
A selection of very attractive activities and trips has been arranged for ETIMM International Conference participants
1. Activities: – Guided Palace of Parliament tour with an English-speaking guide
(September 26th) – Authors’ Networking and Collaboration Meeting (September 26th) – Romanian wine tasting experience with an international sommelier and Live
Concert (September 26th) – Boat trip on Herăstrău Lake & Gala Dinner – Herăstrău Restaurant
(September 27th)
Emerging Trends in Marketing and Management International Conference, Bucharest 2018
www.etimm.ro
12
2. Day Trip to Bucharest and surroundings – September 28th
- Visit to the National Village Museum “Dimitrie Gusti”;
- Closing session and Lunch – Trattoria della Nonna;
- Mogoșoaia Palace tour with an English-speaking guide;
* Please note that the day trip to Bucharest and surroundings has limited capacity and is
expected to be filled fast, hence, it is recommended to book your tour as soon as possible.
You’ll have the chance to admire the Palace of Parliament, a “giant” built
during the Golden Age of the communist totalitarian regime started at the
idea of a leader for whom the notion of “reasonable size” did not exist –
Nicolae Ceausescu. The Guiness Book of World Records lists this building
as the heaviest building in the world. It is constructed from 700,000 tons
(1.5 billion lb) of steel and bronze combined with 1 million m³ (35.3 million
ft³) of marble, 3,500 tons (7.7 million lb) of crystal glass and 900,000 m³
(31.7 million ft³) of wood.
Emerging Trends in Marketing and Management International Conference, Bucharest 2018
www.etimm.ro
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The Village Museum is the result of intense and sustained research,
theoretical and field of museological experiments for over a decade,
coordinated by Professor Dimitrie Gusti, founder of Sociological School of
Bucharest. As head of the Department of Sociology, University of
Bucharest, Gusti organizes between 1925-1935, with specialists from
various fields (sociologists, ethnographers, folklorists, geographers,
statisticians, doctors) and his students monographic research campaigns,
interdisciplinary, a relatively large number of villages (Fundu Moldova –
jud. Suceava, Nereju – jud. Vrancea, Dragus – jud. Braşov, Dragomireşti –
jud. Maramures, Clopotiva – jud. Hunedoara Runcu – jud. Gorj, Ruşeţu –
County. Buzau etc.).
Emerging Trends in Marketing and Management International Conference, Bucharest 2018
www.etimm.ro
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Based on these experiences, the concept of hard work and moral and material support of the Royal Foundation “Prince Charles” in March 1936 in just two months, could build a museological exceptional work. In this short time,
teams of specialists and students, led by Professor Dimitrie Gusti, bought from peasant villages researched building (house, annexes, churches,
technical installations) and interior objects (furniture, ceramics, textiles, tools, etc.) considered representative for their places of origin.
Emerging Trends in Marketing and Management International Conference, Bucharest 2018
www.etimm.ro
15
Mogoșoaia Palace is situated about 10 kilometers from Bucharest. Built over the four-year period between 1698 and 1702 by Constantin Brâncoveanu. The Mogoșoaia Palace is famous as an architectura l
monument because its facade is dominated by traditional staircase balconies, columns with capitals, and arcades that have come to be known as the
Brâncovanian style or Romanian Renaissance style, which is a combination of Ottoman and Venetian elements. The palace bears the name of the widow of the Romanian boyar Mogoș, who owned the land it was built on.