3.3 keeping everyone in the loop: reflections on the role of the university student forum
TRANSCRIPT
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Keeping everyone in the loop: the role of the University Student Forum
Ted Aplin Student Hub Team LeaderSara Hender Student Hub OfficerKaren Wilbraham Head of Student Experience24th June 2016
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Channels for feedback
• NSS• PTES/PRES• Solent Unit Evaluation• yourCourse• Welcome Week survey
• Course/level tutor meetings• Course review• Course committees• Research degree committee
• Student Forum• SU drop ins• SU themed focus groups• Student Hub workshops
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Student Forums
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All course representatives
invited Held bi-
annually in November and March
Split into three sessions
Students asked for their
feedback on their Student Experience –
What is working well?
and What could be better?
Conference Centre in Sir
James Matthews Building
The structure of Student Forums
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Lessons
Learnt
PromotionUnderstanding
Timing
Who?Format
Collation of notes
Lengthy process
Presentation of notes needs improving
Early in academic
year
Course representativ
es
Did not reach the
target audience
Inappropriate communicatio
n channel
To be changed
Staff confused
about their involvement
Needed to start earlier
Before some
elections
Clashes
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5 x 2 hour sessions across week
Staggered start times
New location in the Spark
Now open to all students
Promotional campaign to be run
Re-branded with new name
The next steps…………………
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Possible names.....
A. #YourVoiceB. AskSolent RoadshowC. Student ViewD. The Spark AssemblyE. Student Ignite
#YourV
oice
Ask So
lent Roadsh
ow
Student V
iew
The S
park Asse
mbly
Student Ig
nite
20% 20% 20%20%20%
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How can we work together to act on feedback received
?
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Any Questions or thoughts?