31-9236 ge louisville built front load washer

8/17/2019 31-9236 GE Louisville Built Front Load Washer

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GE Appliances & Lighting

Technical Service GuideOctober 2014

Louisville Built Front Load Washer

GFWS2500/GFWS2505GFWS2600/GFWS2605GHWS3600/GHWS3605

GFWS3700/GFWS3705GFWR4800/GFWR4805

31-9236

GE Appliances & LightingGeneral Electric CompanyLouisville, Kentucky 40225



Safety Information

Important Safety Notice

The information in this service guide is intended for use by individuals possessing adequate backgroundsof electrical, electronic, and mechanical experience. Any attempt to repair a major appliance may result inpersonal injury and property damage. The manufacturer or seller cannot be responsible for the interpreta-tion of this information, nor can it assume any liability in connection with its use.

Warning

To avoid personal injury, follow OSHA Lock-out Tag-out Standard requirements controlling and maintain-ing a zero energy state. To perform necessary live power electrical diagnostics, electrical safety personalprotective equipment (PPE) and barriers must be utilized to comply with OSHA electrical safety require-ments.

Reconnect all Grounding Devices

If grounding wires, screws, straps, clips ,nuts, or washers used to complete a path to ground are removedfor service, they must be returned to their original position and properly fastened.

GE Appliances & Lighting

Technical Service Guide

Copyright © 2014

All rights reserved. This service guide may not be reproduced in whole or part in any form without writtenpermission from the General Electric Company.



Table of Contents

Safety Requirements 7

Introduction 8

Nomenclature 9

Electrical Specifications 10

Tools Needed 11

Installation 12

Adaptive Vibration Control 12Pedestal Installation 12

Product Operation 14

Diagnostics 20

Service Mode 20Service Mode Entry 20Service Mode Exit 20Service Mode Tests 21

Consumer Mode 25Consumer Mode Entry 25Consumer Mode Navigation 25Consumer Mode Exit 25

Fault Codes 26

Faults 1-9 26Faults A-11 27Faults 12-CB 28Faults CC-D4 29Faults D5-E8 30

Electronic Board Pin Outs 31

Component Locator Views 34

Top Panel Location 34Front Panel Location 34Riser Location 34

UI Board Location 34Tub Lamp Location 34Drain Clean Out Cover Location 34Door Lock Assembly Location 34Control Panel Assembly Location 34Vent Tube Location 35Diverter Motor Assembly Location 35Water Valve Assembly Location 35Dispenser Assembly Location 35RJ45 Board Location 35



Overnight Dry Fan Location 35Pressure Sensor Location 35Top Counterweight Location 35IMC Board Location 35Stator Location 36Heater Location 36RJ45 Connection Location 36Rotor Location 36

Hall Sensor Location 36Thermistor Connector 36Main Fill Hose Location 36Thermistor Location 36Vent Location 36Tub and Basket Exploded View 37Door Exploded View 37

Tub and Structure 38

Door Assembly 38Door Assembly Removal 38

Door Frame 38Door Frame Removal 38

Door Glass 39Door Glass Removal 39

Door Hinge 39Door Hinge Removal 39

Door Handle 40Door Handle Removal 40

Door Cover 40Door Cover Removal 40

Door Cover Protect 40Door Cover Protect Removal 41Door Lock Assembly 41

Door Lock Assembly Strip Circuit 41Door Lock Assembly Tests 41Door Lock Assembly Diagnostics 41Door Lock Assembly Removal 42

Tub Gasket 42Tub Gasket Removal 42Tub Gasket Reinstallation 42

Tub Lamp 43

Tub Lamp Strip Circuit 43Tub Lamp Diagnostics 43Tub Lamp Removal 43

Control Panel 43Control Panel Removal 44

UI Board 44UI Board Strip Circuit 45UI Board Tests 45UI Board Diagnostics 45UI Board Removal 45



Button Tree 45Button Tree Removal 45

IMC Board 47IMC Board Tests 47IMC Board Diagnostics 47IMC Board Removal 47

RJ45 Board 48RJ45 Board Strip Circuit 48

RJ45 Board Removal 48Top Panel 49

Top Panel Removal 49Front Panel 49

Front Panel Removal 49Rear Panel 50

Rear Panel Removal 50Leveling Leg 50Riser 51

Riser Removal 51

Front Tub 51Front Tub Removal 51Inner Tub 53

Inner Tub Removal 53Balance Ring 53

Balance Ring Removal 53Baffl e 54

Baffl e Removal 54Rear Tub 55

Rear Tub Removal 55

Drive System 56

Rotor 56Rotor Removal 56

Stator 56Stator Strip Circuit 57Stator Diagnostics 57Stator Removal 57

Hall Sensor 58Hall Sensor Strip Circuit 58Hall Sensor Tests 58Hall Sensor Diagnostics 58

Hall Sensor Removal 58

Fill System 59

Water Valve Assembly 59Water Valve Strip Circuit 59Water Valve Tests 59Water Valve Removal 59

Pressure Sensor 60Pressure Sensor Strip Circuit 60Pressure Sensor Chart 60



Pressure Sensor Tests 60Pressure Sensor Removal 60

Heater 61Heater Strip Circuit 61Heater Tests 61Heater Diagnostics 61Heater Removal 61

Thermistor 62

Thermistor Chart 62Thermistor Tests 62Thermistor Removal 62

Dispenser Assembly 62Dispenser Assembly Tests 63Dispenser Assembly Diagnostics 63Dispenser Assembly Removal 63

Diverter Motor Assembly 64Diverter Motor Assembly Strip Circuit 64Diverter Motor Assembly Tests 64

Diverter Motor Assembly Diagnostics 64Diverter Motor Assembly Removal 65

Wash System 66

Drain Pump 66Drain Pump Strip Circuit 66Drain Pump Tests 66Drain Pump Diagnostics 66Drain Pump Removal 66

Recirculation Pump 67Recirculation Pump Strip Circuit 67

Recirculation Pump Tests 68Recirculation Pump Diagnostics 68Recirculation Pump Removal 68

Overnight Dry Fan 68Overnight Dry Fan Strip Circuit 68Overnight Dry Fan Tests 68Overnight Dry Fan Diagnostics 68Overnight Dry Fan Removal 68

Schematic 70

Index 71



Safety Requirements

Ge Factory Service Employees are required to use safety glasses with side shields, safety gloves and steeltoe shoes for all repairs.

Steel Toed Work Boot

Electrically Rated Glove andDyneema® Cut Resistant

Glove KeeperDyneema® Cut Resistant Glove

Cut Resistant Sleeve(s)Plano Type Safety Glasses

Prescription Safety GlassesSafety Glasses must be ANSI

Z87.1-2003 compliant

Brazing Glasses

WARNINGPrior to disassembly of the front load washer to access components, GE Factory Service technicians areREQUIRED to follow the Lockout/Tagout (LOTO) 6 Step Process:

Step 1Plan and Prepare

Step 4Apply LOTTO device and lock

Step 2Shut down the appliance

Step 5Control (discharge) stored energy

Step 3Isolate the appliance

Step 6“Try It” verify the appliance is locked out



Introduction

Louisville built front load washers feature a new look, a new direct drive motor system, dual balance rings,combined machine control/inverter board, recirculation pump, overnight dry fan and integrated riser. Somefeatures are not available on all models, see below.

All models have the following:

2 Electronic Boards• User Interface (UI) Board - The UI board provides user interface and software instructions defining

wash algorithms.

• Inverter Machine Control (IMC)) Board - The IMC board generates 3-phase DC voltage used to drive themotor and contains the relays used to operate loads.

Inverter Controlled Direct Drive Motor• Rotor

• Stator• Hall Sensor

Dual Balance Rings• Front Balance Ring• Rear Balance Ring

Some Models have the following:

• LED Tub Lamp

• Recirculation Pump• Overnight Dry Fan• Integrated Riser

Model Summary Table

GFWS2500FGFWS2505F

GFWS2600FGFWS2605F

GFWR2700 /GFWR2705

GHWS3600/GHWS3605

GFWS3700 /GFWS3705

GFWR4800FGFWR4805F

Capacity 4.3 cubic ft 4.3 cubic ft 4.3 cubic ft 4.6 cubic ft 4.6 cubic ft 4.6 cubic ft

Rinse Levels 2 - normal/

extra

2 - normal/

extra

2 - normal/

extra

3- normal/

extra/max

3- normal/

extra/max

3- normal/

extra/maxRecirc Pump No No No No Yes Yes

Tub Lamp No No No Yes No Yes

Over nightDry

No No No No No Yes

IntegratedRiser

No No Yes No No Yes



Nomenclature

G F W R 4 8 0 0 F W W

Brand

G - GEP - Profile

ConfigurationF - Front Load

ProductW - Washer

Key Feature

S - StandardR - Riser

Options Package

Model YearF - 2013

Color CodeWW - WhiteMC - Metallic CarbonRR - Ruby Red

The first two characters of the serial number identify the month and year of manufacture. The letter desig-nating the year repeats every 12 years.

Example SD123456S = September 2014

A - JAND - FEB

F - MARG - APRH - MAYL - JUNM - JULR - AUGS - SEPT - OCTV- NOVZ - DEC

A - 2013D - 2014

F - 2015G - 2016H - 2017L - 2018M - 2019R - 2020S - 2021T - 2022V - 2023Z - 2024

The Mini Manual islocated inside the controlpanel. It is taped to theback of the UI board.

The Model/Serial tagis located on the frontpanel behind the door.



Electrical Specifications

Component Operating Voltage Resistance Wattage Frequency

Diverter Motor Motor - 120 VACPosition Switch - 5 VDC

1.4 kΩ N/A N/A

Door Lock Solenoid 120 VAC 50 Ω N/A N/A

Drain Pump 120 VAC 14.8 Ω N/A N/AFlow Meter 12 VDC N/A N/A N/A

Heater 120 VAC 14.6 Ω ~1000 N/A

Overnight Dry Fan 12 VDC N/A N/A N/A

Pressure Sensor 5 VDC N/A N/A See Chart * Below

Recirculation Pump 120 VAC 14.6 Ω N/A N/A

Stator 3 Phase DC 16.6 Ω perphase

N/A N/A

Thermistor 5 VDC See Thermistor

Chart

N/A See Chart ** Below

Tub Lamp 3.1 VDC N/A N/A N/A

Water Valve 120 VAC 1 kΩ N/A N/A

Resistance Temperature

36.5 k 32 °F

14.7 k 68 °F

12.0 k 77 °F

9.8 k 86 °F

8.0 k 95 °F

6.6 k 104 °F

.5 k 257°F

Water Level Name Amount ofwater inbasket

Frequency

Empty N/A 44.67 HzSteam Reset -0.4” 43.68 Hz

Steam Set 0” 43.45 Hz

Foam Reset .68 “ 43.02 Hz

Foam Set 1.47” 42.54 Hz

Main Reset 1.86” 42.30 Hz

Main Set 2.85” 41.71 Hz

Door Drain Reset 4.72” 40.57 Hz

Door Drain Set 5.47” 40.11 Hz

Overflow Set 10.56” 37.04 Hz

Frequency Chart * Thermistor Chart **



Tools Needed

Large flat head screwdriver

Small flat head screwdriver

#2 Phillips head screwdriver

1/4” Nut driver

5/16” Nut driver

T20 Torx

T25 Torx

Hose clamp pliers

Slip joint pliers

Side cutter pliers

3/8” socket

1/2” socket

9/16” socket

10mm socket

12” extension

NO SPECIAL TOOLS NEEDED



Adaptive Vibration Control

This GE washer is equipped with Adaptive Vibration Control Technology. Using information about the floor,this system can reduce vibration and improve spin performance in some installations by adapting the spincycle. The DEFAULT configuration is specially designed to provide optimal performance across the widest

range of floor types. Follow the procedure below to enable more specific adaptive settings. The washer canbe returned quickly and easily to the DEFAULT configuration at any time using the same procedure.

Floor Type Selection1. Place control in the idle state. (Make sure no cycles or options are selected but that the washers Power

is on.)2. Press and hold the Power and Spin keys at the same time for 3 seconds.3. Only the Power, Start and display lights will be lit in this mode.4. Pressing the Power key in this mode will return the control to the idle state and the defaults will be

restored.5. Rotate the selector knob to select the Floor Type, per the table below.

Display Floor Type

F0 Default

F1 Concrete Floor

F2 Second Floor, all surface types

F3 First Floor, Tile surface

F4 First Floor, Linoleum surface

F5 `First Floor, wood surface

6. Press the Start key to make selection.a. For riser models, the programming of the washers Adaptive Vibration Control is now complete.b. For all other models (GFWS2500, GFWS2505, GFWS2600, GFWS2605, GHWS3600, GHWS3605,

GFWS3700 and GFWS3705) – proceed to the pedestal selection (steps 7&8).7. Rotate the selector knob to select the Pedestal Type per table below.

Display Pedestal Type

P0 No Pedestal (Default Setting)

P1 Pedestal

8. Press the Start key to make selection, the programming of the washers Adaptive Vibration Control isnow complete.

Pedestal InstallationRemove the packaging. Flatten the product carton to use as a pad to lay the washer or dryer down on itsside. Continue using the carton to protect the finished floor in front of the installation location.

Washer Prep1. Carefully lay down the washer on its back to access the leveling legs on its bottom.2. The washer shipping bolts must remain in place until the washer is returned to an upright position.

Installation



3. Use an adjustable wrench to remove the washer leveling legs.

Pedestal Prep1. Pull the pedestal drawer out as far as it will go.2. Remove screws from drawer slides. Slide drawer out of the base and set aside.

Install the pedestal to the washer1. Place the pedestal against the bottom of the unit. Check to be sure the drawer front is at the front of

the washer.2. Align the holes in the pedestal with the holes in the bottom of the unit. Use a 9/16 in. socket wrench to

install the 4 washer mounting bolts through the pedestal and into the unit – do not tighten.3. Slide the pedestal toward the unit until it is aligned front to back. Use a 9/16 in. socket wrench to

securely tighten the bolts.4. Stand the washer or upright. Move it close to its final location.5. Make sure that the washer is level by placing a level on top. Check side to side and front to back.6. Use an open ended wrench to adjust the legs in and out. Tighten the lock nut against the bottom of the

pedestal. Note: To minimize vibration, the locking nuts must be tight.7. Reinstall the drawer.

8. Remove the 4 shipping screws on the back side of the washer.



Throughout this manual, features and appearance may vary depending on model.Models: GFWR4805, GFWR4800

Models: GFWS3705, GFWS3700, GHWS3605, GHWS3600

Models: GFWR2705, GFWR2700

Product Operation



Models: GFWS2605, GFWS2600

Models: GFWS2505, GFWS2500

1. PowerPress to “wake up” the display. If the display is active, press to put the washer into standby mode.NOTE: Pressing Power does not disconnect the appliance from the power supply.

2. Wash CyclesThe wash cycles are optimized for specific types of wash loads. The chart below will help matchthe wash setting with the loads. The GentleClean™ lifters lightly tumble the clothes into the waterand detergent solution to clean the load.

Normal/Mixed

Loads*

For heavily to lightly soiled colorfast cottons, household linens, work and play

clothes.Whites* For heavily to lightly soiled white laundry, work and play clothes.

Bulky Bedding* For large items such as comforters, blankets, small rugs and similar bulky items.

Active Wear* For active sports, exercise and some casual wear clothes. Fabrics includemodern technology finishes and fibers such as spandex, stretch and microfi-bers.

Power Clean* For heavily soiled items which require extra cleaning power.

Sanitize* For increased water temperature which will sanitize and kill more than 99.9% ofmany common bacteria found in home laundry.



Allergen* For removing common allergens such as dust mites and pet dander.

Towels/Sheets* For items such as towels, sheets, pillowcases and dish rags.

Delicates/HandWash

For items labeled hand-washable with light soils. Provides gentle tumbling andsoak during wash and rinse.

Speed Wash orQuick Wash

For lightly soiled items that are needed in a hurry. Cycle time is approximately30 minutes, depending on selected options.

Single Item For washing one heavily or lightly soiled item. The washer uses this setting to

optimize the wash and spin cycle for a single small or medium sized garment.

Rinse + Spin To quickly rinse and spin out any items at any time.

Drain + Spin To quickly drain and spin out any items at any time.

Basket Clean Use for cleaning the basket of residue and odor. Recommended use of at leastonce per month.NOTE: Never load laundry while using Basket Clean. The laundry maybecome damaged. See the Care and Cleaning section.

Soil Changing the Soil level increases or decreases the wash time to remove diff er-ent amounts of soil.

Temp Adjust to select the proper water temperature for the wash cycle.Rinse Changing Rinse will change the number of rinses the cycle will use.

Start/Pause Press to start a wash cycle. If the washer is running, pressing it once willpause the washer and unlock the door.NOTE: If the washer is paused and the cycle is not restarted within 15minutes, the current wash cycle will be cancelled.

PreWash Prewash is an extra wash before the main wash. PreWash must be selectedprior to pressing Start. The PreWash feature will fill the washer (adding theprewash detergent); tumble the clothes, drain and spin. Then the washer willrun the selected wash cycle.

PreSoak For soaking garments prior to the PreWash (if selected) and/or wash cycle. Thisoption begins with a brief tumble and then proceeds to soak the clothes for aspecified period of time. Once complete, the cycle will begin automatically.PreSoak must be selected prior to pressing Start. The PreSoak time is set in ½hour increments, with the maximum presoak set option of 8 hours.

eWash Use eWash to save energy on specified wash cycles. eWash cannot be usedwith Allergen, Sanitize, Power Clean and Basket Clean.

Overnight Dry This feature will tumble clothes and introduce a constant stream of air into themachine compartment upon completion of select wash cycles.

My Cycle Used to save a favorite cycle.

Stain RemovalGuide

The Stain Removal Guide is preprogrammed with the ideal wash and rinsesettings to tackle five common stains: grass, wine, blood, tomato and dirt.

Add a Garment If a garment needs to be added after the cycle has started, press the Add aGarment button and the unit will unlock the door, allowing additional garments.The Add a Garment feature is only available when the LED is lit on the button.After a certain point in the cycle, the LED will not be lit any longer and adding agarment is not allowed.

Light The basket light will turn on and remain on for 5 minutes when the dooropens, Start/Pause button is pressed, or by pressing the Light button.The basket light can be turned off by pressing and holding the Light button.



Volume To adjust the volume of the unit, press the Volume button to select thedesired level.

Lock Control The controls can be locked to prevent any selections from being made.

Add Steam Add Steam adds steam into the washer early in the cycle to assist withloosening stains on the Towels/Sheets, Normal, Whites, Bulky, ActiveWear, Power Clean, Sanitize or Allergen cycles.

Delay Wash The start of a wash cycle can be delayed for up to 24 hours.

eMonitor The eMonitor lights display the relative energy use of the selected cycle andoptions. They are provided as an energy guide and range from Good (1light) to Better (5 lights).

3. SoilChanging the soil level increases or decreases the wash time to remove diff erent amounts of soil.

4. Temp

Adjust to select the proper water temperature for the wash cycle. The PreSoak and PreWash rinsewater is always cold to help reduce energy usage and reduce setting of stains and wrinkles.

5. SpinChanging the spin speed changes the final spin speed of the cycles.

6. RinseChanging rinse will change the number of rinses the cycle will use. To change the rinse option, pressRinse until you have reached the desired setting. On some models you can choose between Normal,Extra, Max (a third rinse), and no rinse. In order to select no rinse, press the Rinse button until no lightsare lit in the rinse window.

7. Start/PausePress to start a wash cycle. If the washer is running, pressing it once will pause the washer and unlockthe door. It will take a few seconds for the door to unlock after pressing Pause. Press again to restartthe wash cycle.NOTE: If the washer is paused and the cycle is not restarted within 15 minutes, the current wash cyclewill be cancelled.

8. PreWashPrewash is an extra wash before the main wash. Use it for heavily soiled clothes or for clothes with a

care label that recommends prewashing before washing. Be sure to add liquid or powder high effi cien-cy detergent, or the proper wash additive to the prewash dispenser.

9. PresoakFor soaking your garments prior to the PreWash (if selected) and/or wash cycle. This option begins witha brief tumble and then proceeds to soak the clothes for a specified period of time. Once complete, thecycle will begin automatically.

10. eWash(On Some Models) Use eWash to save energy on specified wash cycles.



11. Overnight Dry(On Some Models) Overnight Dry is available on the following cycles: Active Wear, Whites, Normal andSingle Item. Overnight Dry is intended for smaller loads only. This feature is intended for use whenclothes need to be washed, dried and ready to wear or finished the next morning. This feature willtumble clothes and introduce a constant stream of air into the machine compartment upon completionof select wash cycles. Clothes can be removed at any time by pressing Pause.

12. My Cycle(On some models there is a My Cycle 1 and My Cycle 2) To save a favorite cycle, set the desired settingsfor wash cycle, soil level, spin speed and wash temp settings and hold down the My Cycle button for 3seconds. A beep will sound to indicate the cycle has been saved. To use your custom cycle, press theMy Cycle button before washing a load. To change the saved cycle, set the desired settings and holddown the My Cycle button for 3 seconds

13. Stain Removal Guide(On Some Models) The Stain Removal Guide is pre-programmed with the ideal wash and rinse settingsto tackle five common stains: grass, wine, blood, tomato and dirt. To use this feature, select the desired

wash cycle and then press the Stain Removal Guide button until the stain you want to remove ishighlighted. Once selected, press the Start button to start the cycle.

14. Add A Garment(On Some Models) If you need to add a garment after the cycle has started, press the Add a Garmentbutton and the unit will unlock the door, allowing additional garments. The Add a Garment feature isonly available when the LED is lit on the button. After a certain point in the cycle, the LED will not be litany longer and adding a garment is not allowed.

15. Light(On Some Models) The basket light will turn on and remain on for 5 minutes when the door opens, Start/

Pause button is pressed, or by pressing the Light button.

16. VolumeTo adjust the volume of the unit, press the Volume button to select the desired level.

17. Lock ControlYou can lock the controls to prevent any selections from being made. Or you can lock or unlock thecontrols after you have started a cycle. Children cannot accidentally start the washer by touchingbuttons with this option selected. To lock the washer, press and hold the Lock Control button for 3seconds.

18. Add SteamAdd Steam adds steam into the washer early in the cycle to assist with loosening stains on the Towels/Sheets, Normal, Whites, Bulky, Active Wear, Power Clean, Sanitize or Allergen cycles.

19. Delay WashYou can delay the start of a wash cycle for up to 24 hours. Press the Delay Wash button to choose theamount of time you want to delay the start of the wash cycle. Once the desired time is reached, pressthe Start button. The machine will count down and start automatically at the correct time.



20. eMonitorThe eMonitor lights display the relative energy use of your selected cycle and options. They are provid-ed as an energy guide and range from Good (1 light) to Better (5 lights). Some special cycles will notprovide a display.

21. DisplayDisplays the approximate time remaining until the end of the cycle.NOTE: The cycle time is aff ected by how long it takes the washer to fill. This depends on the water

pressure in your home. The “smart” timer “learns” the amount of time it takes to fill your washer andadjusts the total time accordingly.

Load Examples

Work Wear Linens Mixed Loads Delicates Speed Wash

4 Jeans5 Work Wear

Shirts5 Work WearPants

2 Bath Sheets10 Bath Towels/ 12

Washcloths7 Hand Towels/ 2Terrycloth BathMatsOR2 Flat Queen-SizedSheets2 Fitted Queen-Sized Sheets4 Pillowcases

4 Pillowcases2 Hand Towels

2 Flat Sheets/ 2Fitted Sheets2 Bath Towels/ 4WashclothsOR6 Shirts (Men’s orWomen’s)4 Pair Pants(Khakis or Twills)5 T-shirts7 Pairs of Boxers4 Pairs of ShortsOR6 T-shirts4 Pairs of Sweatpants4 Sweatshirts2 Hoodies7 Pairs of Socks

7 Bras7 Panties

3 Slips2 Camisoles4 Nightgowns* Using a nylonmesh bag forsmall items isrecommended.

2 Casual WearWork Shirts

1 Pair Casual WearWork PantsOR3 Soccer Uniforms



Diagnostics

Service Mode

The control must be in the idle state (display lit but not in a cycle) to enter Service Mode.Keys are labeled diff erently on certain models. Press the following key sequence that matches the keys on

the model being serviced.

Service Mode EntryModels with Ext Rinse key:Press and release the Ext Rinse key, then press and release the Delay Wash key, then press and releasethe Ext Rinse key, then press and release the Delay Wash key.

Models with Rinse key:Press and release the Rinse key , then press and release the Delay Wash key, then press and release theRinse key, then press and release the Delay Wash key.

Navigate Service Mode• Rotate the cycle select knob CW to increase the test number.• Rotate the cycle select knob CCW to decrease the test number.• Press the Start key to enter a test.• Turn the cycle select knob to exit the test.

Service Mode ExitPress the Power key or disconnect power to unit. Service mode will automatically be exited after 30minutes of inactivity.



Service Mode Tests

Test 01 LED & DoorSwitch Test

• Press the Start key to begin the test.• All LED’s on the display will be lit including “8:88” on the seven segment

display.• Opening the door will cause the LED’s and seven segment display to

blink while the door is open. This verifies operation of the door switch.

Test 02 Model Number Viewing the Model ID Code• Press the Start key to begin the test.• The model ID code is displayed in the seven segment display. The

model ID code may be changed if necessary, follow the instructionsbelow to change the model ID code.

Changing the Model ID Code• The model ID code may be changed by pressing and holding the Spin

and Temperature keys for 2 seconds.• The current model ID code will start to blink.• Press the Soil Level key to increment the model number.

• Press the Temperature key to decrement the model number.• Press and hold the Start key for 3 seconds to store the number in

EEPROM and reset the control.• If the cycle select knob is rotated before saving the new model ID code,

the control will exit this mode.

Test 03 UI SoftwareVersion

• Press the Start key to begin the test.• Major software version of the UI software is displayed in the display

for 1 second and the Extra Heavy LED is on.• Minor software version of the UI software is displayed in the display

for 1 second and the Heavy LED is on.

• The display will continue to toggle between the 2 versions until the userexits the test.

Test 04 Hot Water Valve • Press the Start key to begin the test.• After the door is locked, the hot Water Valve will turn on and an H will

be displayed on the seven segment display.• At no time during this test will the tub fill past the main level on the

pressure sensor. If the water level rises to the main level, the control willturn on the drain pump and drain the tub to empty.

Test 05 XML VersionCheck

Press the Start button to begin the test.• Major software version of the XML data is displayed in the display for 1

second and the Extra Heavy LED is on.• Minor software version of the XML data is displayed in the display for 1

second and the Heavy LED is on.• The display will continue to toggle between the 2 versions until the user

exits the test.

Test 06 Cold Water ValveTest

• Press the Start key to begin the test.• After the door is locked, the cold Water Valve will turn on and C1 will be

displayed on the display.Note: At no time during this test will the tub fill past the main level on thepressure sensor. If the water



Test 07 MC SoftwareVersion Check

• Press the Start key to begin the test.• Major software version of the MC software is displayed in the display

for 1 second and the Extra Heavy LED is on.• Minor software version of the MC software is displayed in the display

for 1 second and the Heavy LED is on.• The display will continue to toggle between the 2 versions until the user

exits the test.

Test 08 Dispenser Test • Press the Start key to begin the test.• After the door is locked, the dispenser will move to the Pre-washposition and pdt will be displayed on the display. Once the Pre-washposition has been reached the control will turn on the cold water valve.

• Press the Start key again, and the cold water valve will turn off and thedispenser will move to the detergent position and dtt will be displayedon the display. Once the detergent position has been reached thecontrol will turn on the cold water valve.

• Press the Start key again, and the cold Water Valve will turn off and thedispenser will move to the softener position and Fdt will be displayedon the display. Once the softener position has been reached the control

will turn on the cold water valve.• Press the Start key again, and the cold Water Valve will turn off and the

dispenser will move to the bleach position and bdt will be displayed onthe display. Once the bleach position has been reached the control willturn on the cold water valve.

• Pressing Start again will restart the test.

Test 09 Inverter SoftwareVersion

• Press the Start key to begin the test.• Major software version of the inverter software is displayed in the

display for 1 second and the Extra Heavy LED is on.

• Minor software version of the inverter software is displayed in thedisplay for 1 second and the Heavy LED is on.• The display will continue to toggle between the 2 versions until the user

exits the test.

Test 10 Tumble Test • Press the Start key to begin the test.• After the door is locked, A will be displayed in the display.• The tumble test will rotate the basket slowly in both directions.

Test 11 Spin Test • Press the Start key to begin the test.• After the door is locked, S will be displayed in the display. If the water

level is above empty at the start of the test, the tub will be drainedto empty. The unit will begin spin, and display the spin speed in thedisplay.

• The spin test will spin the wash basket at 500 RPM, 1000 RPM, 1100RPM, and 1250 RPM, pressing the Start key advances to the next higherspeed. Once a higher speed has been selected, if a lower speed isdesired, T 11 must be exited and then re-entered.

Note: The seven segment display is only capable of displaying values from000 - 999. To compensate for this, an A is used in the hundreds position torepresent 1000, a b is used in the hundreds position to represent 1100, anda C is used in the hundred position to represent 1200. Ex. C11 = 1211 RPM.



Test 12 Drain Pump Test Press the Start key to begin the test.Drain pump comes on and P1 is displayed in the display.

Test 13 Heater Test • Press the Start key to begin the test.• Water temperature in °F is displayed in the display.• If water is present at the start of the test, the tub will be drained to

empty. Otherwise, the tub will fill to the appropriate water level and the

heater will be turned on.Note: If at any time during the test the water level gets too low, the heaterwill be turned off and the water valve will be turned on until the waterlevel reaches a safe heater operating temperature, then the heater will beturned back on.

Test 14 Door Lock Test • Press the Start key to begin the test.• The door will lock and LC will be displayed in the display.• Pressing the Start key again will unlock the door and UL will be

displayed in the display.

Test 15 Out of BalanceTest

• Press the Start key to begin the test.• If water is present at the start of the test, the tub will be drained to

empty.• Washer spins at 100 RPM and OOB value will be displayed in the

displayed will display.

Test 16 Pressure SensorTest

• Press the Start key to begin the test.• If water is present at the start of the test, the tub will be drained to

empty.• Hot and cold water valves are energized and the pressure sensor

frequency is displayed in the display with 1 decimal point of resolution.(i.e.: XX.X Hz. See Pressure Sensor for frequencies.)

Note: The control will continue filling until the overflow level is reached,

at that time the water valves will be turned off and the drain pump will beenergized until the tub is drained to empty.

Test 17 Flow Meter Test • Press the Start key to begin the test.• If water is present at the start of the test, the tub will be drained to

empty.• Hot and cold water valves are energized and the flow rate in liters/

minute is displayed in the display with 1 decimal point of resolution.(i.e.: XX.X L/M)

Note: The control will continue filling until the overflow level is reached,at that time the water valves will be turned off and the drain pump will be

energized until the tub is drained to empty.Test 18 UI Critical

Software VersionCheck

• Press the Start key to begin the test.• Major software version of the UI software is displayed in the display

for 1 second and the Extra Heavy LED is on.• Minor software version of the UI software is displayed in the display

for 1 second and the Heavy LED is on.The display will continue to toggle between the 2 versions until the userexits the test.



Test 19 Mc CriticalSoftware VersionCheck

• Press the Start key to begin the test.• Major software version of the MC software is displayed in the display

for 1 second and the Extra Heavy LED is on.• Minor software version of the MC software is displayed in the display

for 1 second and the Heavy LED is on.The display will continue to toggle between the 2 versions until the userexits the test.

Test 20 Inverter CriticalSoftware VersionCheck

• Press the Start key to begin the test.• Major software version of the Inverter software is displayed in thedisplay for 1 second and the Extra Heavy LED is on.

• Minor software version of the Inverter software is displayed in thedisplay for 1 second and the Heavy LED is on.

The display will continue to toggle between the 2 versions until the userexits the test.

Test 21 Fault Codes Fault codes are displayed in HEX format. No fault codes will display “- - -”.• Press the Start key to begin the test.• The first fault code found in the fault code log is displayed in the

display.

• Each press of the Start key will advance to the next fault code.Note: Fault Codes are cleared in Test 22.

Test 22 Clear Fault Codes • Press the Start key to begin the test.• If error codes are present Er will be displayed in the display. If no error

codes are present “- - -” will be displayed in the display.• Pressing and holding the Start key for 3 seconds sounds a tone and

clears the fault codes from memory. When the fault codes have beencleared, “- - -” will be displayed in the display.

Test 23 Clear EEPROM • Press the Start key to begin the test.

• EE will be displayed in the display.• Pressing and holding the Start key for 3 seconds sounds a tone and

resets the EEPROM. When the EEPROM has been reset, “- - -” will bedisplayed in the display.

Note: Clearing the EEPROM will clear all existing fault codes but the modelID code will remain unchanged.

Test 24 Slow Ramp Test • Press the Start key to begin the test.• If water is present at the start of the test, the tub will be drained to

empty.• After the door is locked the motor will ramp up to 1250 RPM at 2 RPM

per second. The spin speed will be displayed in the display.Note; The seven segment display is only capable of displaying values from000 - 999. To compensate for this, an A is used in the hundreds position torepresent 1000, a b is used in the hundreds position to represent 1100, anda C is used in the hundred position to represent 1200. Ex. C11 = 1211 RPM.



Test 25 Low Flow (Steam)Water Valve Test

• Press the Start key to begin the test.• After the door locks the low flow water valve is energized and the

pressure sensor frequency is displayed in the display with 1 decimalpoint of resolution. (i.e.: XX.X Hz. See Pressure Sensor for frequencies.)

Note: The control will continue filling until the overflow level is reached,at that time the water valves will be turned off and the drain pump will beenergized until the tub is drained to empty

Test 26 RecirculationPump Test • Press the Start key to begin the test.• The door locks and the cold water valve is energized until the mainwater level is reached, at that time the cold water valve will bede-energized and the recirculation pump will be energized.

Note: If the water level falls below the main water level, the recirculationpump will de-energized.

Test 27 Overnight DryFan Test

• Press the Start key to begin the test.• The door locks, the overnight dry fan is energized, and onr is displayed

in the display.

Consumer Mode

Consumer mode is a special mode that allows the consumer to see fault codes.

Consumer Mode Entry• The control must be in the idle state to enter consumer mode.• Simultaneously press and hold Power, Soil Level and Temperature for 3 seconds.

Consumer Mode Navigation

• Upon entering consumer fault code mode the control will display the number in HEX format.• Fault codes will only be displayed if they are active.• Pressing the Start key displays the next fault code in the fault code log.• If there are no fault codes in the log, the control will display “―” on the seven segment display.

Consumer Mode Exit• Press the Power key.• The control will return to the idle state 30 minutes after entering consumer fault code mode.• Disconnect power from the appliance.



Fault Codes

Fault codes can be viewed in service mode T21.Fault codes can be cleared in service mode T22.

Faults 1-9

FaultCodeHex

Name Description Repair Action

1 UI EEPROM UI software not operat-ing correctly.

• Clear the fault code using Service Mode testT23.

• Verify model ID # using Service Mode test T02.If correct go to next step. If incorrect, set thecorrect Model ID #.

• Power cycle and verify model ID#.Power cycle and check fault does not return.• If fault comes back, replace UI (User Interface

PCB).5 Brake Error Basket taking too long

to stop spinning.• Clothing load too heavy.• Hall Sensor.

6 Dispenser Timeout Dispenser does notreach target within 100seconds.

• Diverter motor and wiring.• UI Board.

7 Stuck Key Keys not operatingwhen pressed.

• Check keys and adjust.• Loosen control panel screws.• Replace control panel.• Replace UI board.

8 Pressure Sensor Not filling as designed. • Check frequency (Hz) using multimeter.• Check pressure sensor hose.• Replace pressure sensor.• Replace IMC board.

9 Slow Fill (PressureSensor)

Slow fill during pressuresensor fill.

• Check house water supply and proper waterpressure.

• Check for kinked hoses.• Check hose and water valve screens.• Check frequency (Hz) using multimeter.

• Check pressure senor wiring and pressuresensor hose.



Faults A-11

FaultCodeHex


A Slow Fill (FlowMeter)

Slow fill during flowmeter fill.


• Check for kinked hoses.• Check hose and water valve screens.• Check flow meter wiring.• Replace flow meter.• Replace IMC board.

B Drain Pump Water remaining it tub. • Check drain pump clean out.• Check installation instructions for proper

standpipe height.• Check pressure sensor frequency.

C Overflow Condition Water level went abovethe overflow level on 2separate occasions.

• Check for water valve sticking open.• Check pressure sensor frequency.

D Inverter Communi-cation Timeout

The UI has not receivedthe inverter statusmessage in 10 seconds.

• Reset control boards by unplugging thewasher for 30 seconds.

• Check the wiring between the IMC and UIboards.

• If still no operation, replace IMC (InverterMachine Control).

E Door Open While the unit wasrunning the door wasdetected as open.

• Ensure proper loading (Unbalanced loads cancause this).

• Check for door closing properly or warped

door.• Check door lock and wiring.

F Door Unlocked While the unit wasrunning the door wasdetected as unlocked.

• Ensure proper loading (Unbalanced loads cancause this).

• Check for door closing properly or warpeddoor.

• Check door lock and wiring.

10 Max Water Volume More than 13 gallonsof water entered tub.Max Water Volume is

reset each time the unitdrains

• Check flow meter and flow meter wiring.• Check pressure sensor, pressure sensor

wiring and pressure sensor hose.

• Replace pressure sensor.• Replace flow meter.• Replace IMC board.

11 Door Lock Error Door fails to lock aftermore than 3 attempts.


• Check for broken or deformed door latch.• Check door lock and wiring.



FaultCodeHex


12 Door Unlock Error Door fails to unlockafter more than 3

attempts.


• Check for broken or deformed door latch.• Check door lock and wiring.

13 Flow Meter Error The water volumeas read from theflow meter has notincreased by 1.0 literswithin 10 seconds afterthe fill has started.


• Check for kinked hoses.• Check hose and water valve screens.• Check flow meter and flow meter wiring.

14 Recirculation PumpError

The frequency of thepressure sensor didnot change while therecirculation pump wasin operation.

• Check drain pump clean out.• Check recirculation pump in service mode.

68 Pressure SensorOut of Range

Pressure sensor value is> 47 hz or < 35 hz.

• Replace pressure sensor.• Replace IMC board.

6A Thermistor Open Thermistor resistancetoo high.

• Check for open thermistor harness.• Check thermistor resistance.• Replace thermistor.• Replace IMC board.

6B Thermistor Short Thermistor resistancetoo low.

• Check for shorted thermistor harness.• Check thermistor resistance.• Replace thermistor.• Replace IMC board.

70 Target VolumeOverflow

Target fill volume isgreater than the MAXfill volume.

• Replace UI board.

72 Inverter SpinRedundancy

IMC detected basketrotation while the doorwas either unlocked oropened.

• Check door switch wiring.• Replace door lock assembly.• Replace IMC board.

C9 IMC Fault IMC Fault • If fault persists, or unit does not spin, replaceIMC board.

CA IMC Fault IMC Fault • If fault persists, or unit does not spin, replaceIMC board.

CB DC Bus Brownout DC bus voltage too low. • Check AC line voltage is correct.• If fault persists, or unit does not spin, replace

IMC board.

Faults 12-CB



FaultCodeHex


CC, CD,CE, CF

IMC Fault IMC Fault • Reset IMC by unplugging washer for 30seconds. Attempt to operate Drain and Spin

cycle.• Enter Service Mode and check that fault has

cleared.• If fault persists, or unit does not spin, replace

IMC (Inverter Machine Control).

D0 Basket StrikeDetected

Basket hit side panel. • Unbalanced issue.

D1 Phase Current Error Motor phase currentexceeds 4.5 amps formore than 5 minutes.

• Wash load too heavy.• Item caught between tubs.

D2 Locked Rotor Locked Rotor • Check the motor and basket is free to spin.• Reset IMC by unplugging washer from• 30 seconds. Attempt to operate a Drain and

Spin cycle.• Enter Service Mode and check that fault has

cleared.• Check harness and motor connections.• If fault persists, or unit does not spin, replace


D3 Hall Sensor Fault Issue with pulses from

the hall sensor.

• Reset IMC by unplugging washer from 30

seconds. Attempt to operate a Drain and Spincycle.• Enter Service Mode and check that fault has

cleared.• If fault persists or unit does not spin, check

hall sensor harness and module.• If hall sensor and harness check OK, replace


D4 IMC Communica-tion Fault

Inverter failed toreceive a valid commu-nication for 10 seconds.

• Reset control boards by unplugging thewasher for 30 seconds.

• Check the wiring between the IMC and UI

boards.

Faults CC-D4



D5D6D7D8D9DA

DBDCDDDEDFE0E1E2E3E4

E5E6E7

IMC Fault IMC Fault • Reset IMC by unplugging washer for 30seconds. Attempt to operate Drain and Spincycle.

• Enter Service Mode and check that fault hascleared.

• If fault persists, or unit does not spin, replace


E8 Motor Over-temp Motor temperatureexceeds 180 degrees F.

• Load too heavy.• Item caught between wash basket and outer

tub.

Faults D5-E8



Electronic Board Pin Outs

IMC Board

J701-1

J701-6

J702-1

J 5 0 1 -1

J 6 0 3 -

1

J 2 0 4 -

1

J 1 0 2 -

1

J1001-1

J 1 0 1

- 4

J 8 0 3 - 1

J 1 0 1 - 1

IMC J101 pin1 – Chassis GND to IMC boardIMC J101 pin 2 – Neutral supply to IMC board

IMC J101 pin 3 – Line supply to IMC BoardIMC J101 pin 4 – Neutral connection to water valvesIMC J101 pin 5 – Not UsedIMC J101 pin 6 – Neutral connection to Door Lock, Drain Pump and Recirculation Pump

IMC J803 pin 1 – Not UsedIMC J803 pin 2 – Not UsedIMC J803 pin 3 – Switched line voltage to Heater

IMC J701 pin 1 – Door Lock Switch position input to IMC boardIMC J701 pin 2 – Not Used

IMC J701 pin 3 – Switched line voltage to Recirculation PumpIMC J701 pin 4 – Switched line voltage to Drain PumpIMC J701 pin 5 – Switched line voltage to Door Lock solenoidIMC J701 pin 6 – Switched line voltage to Diverter Motor



IMC J702 pin 1 - Switched line voltage to Hot ValveIMC J702 pin 2 - Switched line voltage to Cold ValveIMC J702 pin 3 - Switched line voltage to Steam ValveIMC J702 pin 4 - Not UsedIMC J702 pin 5 - Not UsedIMC J702 pin 6 - Not Used

IMC J501 pin 1 – DC GND to Thermistor

IMC J501 pin 2 – DC GND to Pressure SensorIMC J501 pin 3 – DC GND to Diverter Position SwitchIMC J501 pin 4 – Not UsedIMC J501 pin 5 – Not UsedIMC J501 pin 6 – Diverter Position Switch input to IMC boardIMC J501 pin 7 – Thermistor input to IMC boardIMC J501 pin 8 – Not UsedIMC J501 pin 9 – Not UsedIMC J501 pin 10 – Presasure Sensor input to IMC boardIMC J501 pin 11 – Flow Meter input to IMC board

IMC J501 pin 12 – 5 VDC supply to Pressure SensorIMC J501 pin 13 – 12 VDC supply to Flow Meter

IMC J603 pin 1 – DC GND to UI boardIMC J603 pin 2 – Comm LineIMC J603 pin 3 – 7.5 VDC supply to UI boardIMC J603 pin 4 – 12 VDC supply to UI board

IMC J204 pin 1 – DC GND to Tub LampIMC J204 pin 2 – DC Supply to Tub Lamp

IMC J102 pin 1 – DC GND to Overnight Dry FanIMC J102 pin 2 – DC Supply to Overnight Dry Fan

IMC J1203A pin 1 – GND (Motor cable shield)IMC J1203A pin 2 – Stator Voltage (phase 3)IMC J1203A pin 3 – Stator Voltage (phase 2)IMC J1203A pin 4 – Stator Voltage (phase 1)

IMC J1001 pin 1 – DC GNDIMC J1001 pin 2 – Hall Sensor 3IMC J1001 pin 3 – Hall Sensor 2IMC J1001 pin 4 – Hall Sensor 1IMC J1001 pin 5 – 16 VDCIMC J1001 pin 6 – Not Used



UI Board Pin Out

J 2 0 1 - 1

UI J201 pin 1 - +12 VDC from IMC boardUI J201 pin 2 - Comm LineUI J201 pin 3 - +7.5 VDC from IMC boardUI J201 pin 4 - Not UsedUI J201 pin 5 - DC GND from IMC boardUI J201 pin 6 - DC GND to RJ45 boardUI J201 pin 7 - Comm LineUI J201 pin 8 - +12 VDC to RJ45 board

RJ45 Board

J203-1



Component Locator Views

Drain Clean Out Cover Location

Door Lock Assembly Location

UI Board Location

T u

b L a m p L o c a t

i o n

Riser Location

Control Panel Assembly Location

Top Panel Location

Front Panel Location

Front View



Top View

Dispenser Assembly Location

R J 4 5 B o a

r d L o c a t i o n

O v e r n i g h t D r y

F a nL o c a t i o n

IMC Board Location

Pressure Sensor Location

Top Counterweight Location

Water Valve Assembly Location

Diverter Motor Assembly Location

Vent Tube Location



Heater Location Thermistor Location

Thermistor Connector

Rotor Location

Stator Location

Hall Sensor Location

RJ45 Connection Location

Main Fill Hose Location

Vent Location

Under Rotor

Under Stator

Rear View



Tub and Basket Exploded View

Gasket Nozzle Location

Rear Gasket Clamp

Bottom Counterweight

Front Tub Location

Top Counterweight Location

Overnight Dry Filter Location

ONR Hose Location

Door Exploded View

Door Striker Location

Door Cover Protect Location

Door Frame Location

D o o r H

i n g e L o c a t i o n

D o o r H

i n g e C o v e r L o c a t i o n

Door Glass Location

Door Cover Location

F r o n t G a s

k e t C

l a m p L o c a t i o n

T u

b G a s

k e t L o c a t i o n

Inner Tub Location

Front Balance Ring Location

Rear Balance Ring Location

Baffl e Location

Rear Tub Location

O-Ring Seal Location

O N R

S p r a y N oz z l e L o c a t

i o n



Door Assembly

Handle

S t r i k

e r

Door Glass

Door Frame

Door Cover

The door is available as a complete assembly orcomponents may be replaced separately. See DoorExploded View on page 37.

Note: The door cover protect (not shown in theimage above) is not a part of the door assembly.

Door Assembly Removal

1. Remove the two T25 Torx door mounting screws.

2. Lift door up slightly to disengage the doorassembly holding screw from the front panelslot, then pull door assembly forward.

Holding Screw

Front Panel Slot

Door Frame

Location: See Door Frame Location on page 37.

Door Frame Removal1. Remove the door assembly and set it on a flat

working surface. (See Door Assembly Removal)2. Remove the two #2 Phillips screws that hold the

door striker and remove the door striker.3. Remove the nine #2 Phillips screws that hold the

inner door panel and lift the inner door panel to

remove.

Tub and Structure



#2 Phillips

#2 Phillips

#2 Phillips

#2 Phillips#2 Phillips

#2 Phillips#2 Phillips

#2 Phillips

#2 Phillips

#2 Phillips

#2 Phillips

Door Glass

Locator

L o c a

t o r

Locator

Door Glass

Location: See Door Glass Location on page 37.

Door Glass Removal1. Remove the door assembly. (See Door Assembly

Removal)2. Remove the door frame. (See Door Frame

Removal)3. Lift Door glass to remove.

Note: When reinstalling the door, use locatorsshown above to properly align the door.

Door Hinge

Hinge Bushing

Hinge Bushing

Hinge Bushing

Hinge Bushing

Support Screw

Location: See Door Hinge Location on page 37.

Door Hinge Removal1. Remove the door assembly. (See Door Assembly


Removal)3. Remove the eight hinge plate screws and set

plate aside.

1/4” Hex

1/4” Hex

1/4” Hex

1/4” Hex

1/4” Hex

1/4” Hex

1/4” Hex

1/4” Hex

4. Remove hinge.

Note: When reinstalling the door hinge, ensure thehinge bushing are in place.



Door Handle

Location: See Door Handle Location on page 37.

Door Handle Removal1. Remove the door assembly. (See Door Assembly


Removal)3. Lift the door glass to remove.4. Remove the two 1/4” hex door handle screws (if

present).5. The handle has 5 clips (shown below) to help

securely hold the handle. Push the handletoward the outside of the door frame whileworking the clips through the frame.

Clip

C l i p

C l i p

Clip

C l i p

1/4” Hex (If Present)

1/4” Hex (If Present)

Door Cover

Location: See Door Cover Location on page 37.

Door Cover Removal1. Remove the door assembly. (See Door Assembly


Removal)3. Lift the door glass to remove.4. Remove the door handle. (See Door Handle

Removal)5. Remove the door cover protect. (See Door Cover

Protect Removal)

Door Cover Protect

Location: See Door Cover Protect on page 37.



Door Cover Protect Removal1. Remove the door assembly. (See Door Assembly


Removal)3. Lift the door glass to remove.4. Unsnap the twelve snaps to remove the door

cover protect.

Clip

Clip

Clip

Door Lock Assembly

Door Switch

M a n u a l U n l o c k

P i n 3

P i n 1

Pin 2

Solenoid Operating Voltage: 120 VACSolenoid Resistance: 50 ΩLocation: See Door Lock Assembly Location onpage 34.

The door lock assembly mechanically locks andunlocks the door, and gives door switch and doorlock status to the IMC board. Each time the solenoidis operated the position of the mechanical lock andthe door lock switch changes position.

The door can be manually unlocked by press-ing down on the manual unlock lever (See ImageAbove).

Door Lock Assembly Strip Circuit

IMC J701-6 D

To Neutral IMC J101-2

Diverter Motor

Locking and UnlockingNeutral is switched to the door lock assembly bythe door switch. L1 is pulsed to the other side of thesolenoid from IMC J701-5 when the door is lockedor unlocked.

Door Position DetectionWhen the door switch is closed, neutral is present atIMC J701-5 indicating that the door is closed. When

the door switch is open, neutral is not presentat IMC J701-5 indicating that the door is open.

Lock Position SensingWhen the door is locked the lock switch will beclosed, causing neutral to be present at IMC J701-1indicating that the door is locked. When the door isnot locked the lock switch will be open and neutralwill not be present at IMC J701-1 indicating the dooris not locked.

Door Lock Assembly Tests1. Enter Service Mode.2. Run Test 14.

a. Press the Start button to begin the test.b. The door will lock and the LC will be displayed

in the display.c. Pressing the Start button again will unlock the

door and UL will be displayed in the display.

Door Lock Assembly Diagnostics

Solenoid Not Operating1. Disconnect power to unit.2. Disconnect IMC J701. While holding the door

switch in, check resistance between IMC J701-5and IMC J101-6.a. If resistance is greater than 15Ω, check wiring

and replace door lock assembly if wiring is ok.b. If resistance is ~15Ω replace IMC board.



Door Lock Assembly Removal1. Disconnect power to the unit.2. Remove the front gasket clamp. (See Tub Gasket

Removal)3. Remove the two T-25 door lock mounting screws.4. Pull the door lock assembly out through the

opening.

Tub Gasket

Tub Lamp EntryGlass Clean & Recirc Entry

A l i g n m e n t A r r o w

Drain Holes

Location: See Tub Gasket Location on page 37.

The tub gasket is referenced as Main Gasket in IPC.There are two diff erent tub gaskets, one gasket isused on models with tub lamps and another is used

on models without tub lamps.

There are five drain holes located at the bottom ofthe gasket that allows water trapped in the gasketto drain back into the tub. When reinstalling thegasket these holes must line up with the holes in thefront tub.

Tub Gasket Removal1. Disconnect power to unit. Using a flat blade

screw driver or needle nose pliers, remove thefront gasket clamp as shown below.

2. Remove the tub lamp if present. (See Tub LampRemoval)

3. Remove the glass clean hose and recirculationhose if present.

Tub Lamp

Recirc HoseGlass Clean Hose

4. Loosen the 1/4” gasket clamp screw until the tubgasket can be pulled off .

5. Grasp the front edge of the gasket and pull itforward to remove.

Tub Gasket Reinstallation1. Align the drain holes at the bottom of the door

gasket with the drain holes in the front tub.

1/4” Hex



2. Starting at the bottom, attach the inside gasketlip to the front tub inside lip.

3. Ensure gasket drain holes remain aligned withthe front tub drain holes.

4. Attach the outside gasket clamp lip to the outsidelip of the front tub.

5. Reinstall the inside gasket clamp with the head ofthe clamp adjustment screw pointed up and posi-

tioned at approximately the 3 o’clock position.6. Tighten the inside clamp snugly, do not deform

the clamp by over tightening.7. Reinstall tub lamp and hoses.8. Attach the front panel gasket lip to the front

panel lip and reinstall clamp.9. Check for water leaks.

Tub Lamp

Operating Voltage: 3.1 VDCResistance: N/A Location: See Tub Lamp Location on page 34.

The tub lamp is an LED light. It is energized as soonas the door is opened or when the Light button

is pressed. The lamp fades in intensity from on tooff or off to on, transition time is approximately 1second. A software timer limits the on time of thelamp to a maximum of 5 minutes. Pressing the Light button will reenergize the lamp and restart the 5timer.

Note: Tub lamp leads cannot be removed from thelamp. The lamp harness is part of the tub lamp.

Tub Lamp Strip CircuitIMC J702-1

IMC J101-4

3.1 VDC

DC GND

L

Tub Lamp Diagnostics1. Press the Light button to energize the lamp.2. Check for 3.1 VDC between IMC J204 pins 1 & 2.

• If 3.1 VDC is present replace the tub lamp• If 3.1 VDC is not present replace the IMC

board.

Tub Lamp Removal1. Disconnect power to the unit.2. Remove the front clamp of the tub gasket and

pull the gasket down to access the tub lamp.(See Tub Gasket Removal)

3. Carefully pull the tub lamp out of the top of thetub gasket.

Note: When reinstalling the tub lamp, ensure the tublamp bottoms out in the gasket.

Control Panel

Control Panel Components

#2 Phillips

T - 2 0 T o r x K n o b R e t a i n e r

Knob

5/16” Hex

UI Board

B u t t o n T r e e s

# 2 P h i l l i p s

C o n t r o l P a n e l

Location: See Control Panel Location on page 34.

The control panel is a plastic housing with graphics.The button trees, knob, knob retainer and UI boardmust be obtained separately.



Control Panel Removal1. Remove the cycle select knob by pulling it for-

ward.2. Remove the knob retainer by pulling it forward.3. Remove the dispenser drawer by pulling drawer

outward while pressing down on the drawerrelease.

Drawer Release

4. Remove the one T-20 and two #2 Phillips controlpanel screws.

#2 Phillips

#2 Phillips

T-20

5. Pull the left side of the control panel slightlyforward (as shown below) and lift the left side upfirst, then lift the right side up to remove.

6. Disconnect the UI wire harness and cut the UIwire tie.

Note: Install a new UI wire tie when reassembling.

UI Board

Operating Voltage 1: +12 VDCOperating Voltage 2: +7.5 VDC

COMM Voltage: Pulsating DC Location: See UI Board Location on page 34.

The UI (User Interface) board provides a means ofcommunication between the washer and the con-sumer. The UI board contains software algorithmsthat control the washer.

When the UI board is replaced, a new model IDnumber has to be programmed. Once the UI board

has been replaced, it may sometimes power up withall of the UI LED’s blinking. If this is the case, followthe steps below. If this is not the case, set the modelID in service mode Test 02.

1. Simultaneously press and hold the Temp andSpin buttons for 3 seconds.

2. Press the Soil button to increase or press theTemp button to decrease the model ID selectionuntil the correct model ID number is displayedper the table on next page.



Appliance Model Number Model ID #

GFWR4800F / GFWR4805F 3

GFWS3600F / GFWS3605F 2

GHWS2600F / GHWS2605F 1



UI Board Strip Circuit

L1

N

IMC J101-3

IMC J101-2

IMC J603-4

IMC J603-3

IMC J603-2

IMC J603-1

+12 VDC

+7.5 VDC

COMM

DC GND

UI J201-5

UI J201-2

UI J201-3

UI J201-1

UI Board Tests• Run Test 01 for LED operation.• Run Test 02 for viewing and changing model ID

code.• Run Test 03 for UI software version.• Run Test 18 for UI Critical Software Version.

UI Board Diagnostics

1. Check for 120 VAC at IMC J101 pins 2 & 3.a. If 120 VAC is present go to step 2.b. If 120 VAC is not present check house supply

voltage.2. Check for 12 VDC between IMC J603 pins 1 & 4

and 7.5 VDC between IMC J603 pins 1 & 3.a. If either voltage is not present replace the IMC

board.b. If both voltages are present go to step 3.

3. Check for 12 VDC between UI J201 pins 1 & 5 and7.5 VDC between UI J201 pins 3 & 5.

a. If either voltage is not present, check wiringbetween the UI board and the IMC board.

b. If both voltages are present, replace the UIboard.

UI Board Removal1. Disconnect power to the unit.2. Remove the control panel. (See Control Panel

Removal)3. Remove the six 5/16” hex UI screws.

5/16” Hex

5/16” Hex 5/16” Hex

5/16” Hex

5/16” Hex

5/16” Hex

4. Remove the UI board.

Button Tree

Tree (A)

T r e e ( B )

T r e e ( C )

T r e e

( D )

T r e e

( E )

T r e e

( F )

Button trees are used to press the micro switcheson the UI board and to provide a light path between

the LED’s on the UI board and the control panel.Five button trees are used.

Button Tree Removal1. Remove the control panel. (See Control Panel

Removal)2. Remove the UI board. (See UI Board Removal)3. Remove button trees:

Button Tree (A)1. Push the button tree to disengage the front clips

2. Pivot button tree up to disengage the rear clips.



Front Clip

Rear Clip

Front Clip

Front Clip

Rear Clip

Button Tree (B)1. Remove button tree (C).2. Disengage the three clips and lift button tree out.

ClipClip Clip

Button Tree (C)Lift up the outside of the button tree, then pivot itup until it disengages the inside clips.

Outside

Inside Clip

Inside Clip

Button Tree (D)Lift button tree to remove, no clips used.

Button Tree (D)

Button Tree (E)Push the button tree toward the bottom of the con-trol to disengage the clips, then lift button tree up.

C l i p

C l i p

Button Tree (F)Lift clips to remove.

Clip

Clip



IMC Board

Operating Voltage: 120 VAC Location: See IMC Board Location on page 35.

The IMC board is two electronic systems in oneboard. One part of the IMC board converts 120 VAC

into high voltage three phase DC to drive the mo-tor. The other part of the board converts 120 VACto lower voltage DC voltages that are used by othercomponents in the washer. The IMC also containsrelays that operate the various other loads.

IMC Board Tests• Enter Service Mode.• Run Test 07 for MC Software Version.• Run Test 09 for Inverter Software Version.

• Run Test 19 for MC Critical Software Version.• Run Test 20 for Inverter Critical Software Version.

IMC Board Diagnostics1. Check for 120 VAC at IMC J101 pins 2 & 3.

a. If 120 VAC is present, go to step 2.b. If 120 VAC is not present, check house supply

voltage.2. Check for 12 VDC between IMC J603 pins 1 & 4

and 7.5 VDC at IMC J603 pins 1 & 3.a. If both voltages are present, go to step 3.

b. If either voltage is not present, replace IMCboard.

3. Check for pulsating DC voltage between IMC J603pins 1 & 2.a. If pulsating DC voltage is present, IMC board

is ok.b. If pulsating DC voltage is not present, replace

IMC board.

IMC Board Removal1. Disconnect power to the unit.2. Remove the control panel. (See Control Panel

Removal)3. Remove the top panel. (See Top Panel Removal)4. Remove the three 1/4” IMC screws.

1/4” Hex

1/4” Hex

1/4” Hex

5. Slide the IMC board slightly away from the sidepanel to disengage the IMC board mountingstuds. Mounting studs are shown below.

Rear View

S t u d

S t u d

6. Remove the pressure sensor hose from thepressure sensor and from the IMC channel.



Pressure Sensor

Pressure Sensor Hose

7. Disconnect IMC wire harnesses and remove IMCboard.

RJ45 Board

Operating Voltage: 12 VDC & 7.5 VDC Location: See RJ45 Board Location on page 35.

The RJ45 is used to interface the washer controlboard to other types of computer systems. TheRJ45 board requires +12 VDC, +7.5 VDC, COMM andDC GND to operate. These voltages are generatedon the IMC board and supplied to the RJ45 boardthrough the UI board.

RJ45 Board Strip Circuit

IMC J101-3

IMC J101-2

L1

N

IMC J103-4

IMC J103-3

IMC J103-2

IMC J103-1

DC GND

COMM

+7.5 VDC

+12 VDC

RJ45 J203-3

RJ45 J203-2

RJ45 J203-1

UI J201-1

UI J201-3

UI J201-2

UI J201-5

UI J201-6

UI J201-7

UI J201-8

DC GND

COMM

+12 VDC

IMC Board

UI Board

RJ45 Board Removal1. Disconnect power to the unit.2. Remove the control panel. (See Control Panel

Removal)3. Remove the top panel. (See Top Panel Removal)

4. Disconnect the RJ45 wire harness.5. Remove the RJ45 board mounting screw.

1 / 4 ” H

e x



Top Panel

Location: See Top Panel Location on page 34.

Top Panel Removal1. Remove the control panel. (See Control Panel

Removal)2. Remove the four 1/4” hex head top panel

screws.

1 / 4 H e x

1 / 4 H e x

1 / 4 H e x

1 / 4 H e x

3. Pull top panel forward slightly and lift up toremove.

Front Panel

Hinge Stiff ener Bracket

Front Panel

Location: See Front Panel Location on page 34.

Front Panel Removal1. Remove the control panel. (See Control Panel

Removal)2. To Reduce weight, remove the door assembly.

(See Door Assembly Removal)3. Remove the door lock assembly. (See Door Lock

Removal)4. Remove the tub gasket from the front panel. (See

Tub Gasket Removal)5. Remove the two 1/4” hex pump enclosure screws

and remove the pump enclosure.

1/4” Hex

1/4” Hex

6. If the washer is on a riser, remove the riser frontpanel. (See Riser Removal)



7. Remove the three 1/4” hex head screws on thebottom of the front panel.

1 4 ” H e x

1 4 ” H e x

1 4 ” H e x

8. Remove the four 1/4” hex head screws on the topof the front panel.

1 / 4 ” H e x

1 / 4 ” H e x

1 / 4 ” H e x

1 / 4 ” H e x

9. Lift the front panel slightly upward and pull for-ward to remove.

Rear Panel

Rear Panel Removal1. Disconnect power and water supply to unit.2. Remove the nineteen 1/4” hex head rear panel

screws and remove the rear panel.

Leveling Leg

Leveling Leg

Jamb Nut

When adjusting or reinstalling the leveling legs,make sure the jamb nuts are tightened to preventvibration.



Riser

Location: See Riser Location on page 34.

The riser is an integrated part of the washingmachine and cannot be permanently removed. Thepurpose of the riser is to add an additional 7 inchesof height to the washer.

Riser Removal1. Disconnect power and water supply to unit.

Move washer to an area that allows room to

access the front and back side of the washer.2. Remove control panel. (See Control Panel

Removal)3. Remove front panel. (See Front Panel Removal)4. Remove rear panel. (See Rear Panel Removal)5. Lay unit on its side and remove the four riser

mounting bolts.

9/16 Hex

9/16 Hex

9/16 Hex

9/16 Hex

Front Tub

Front Tub

Overnight Dry Filter

O-RIng Seal

Location: See Front Tub Location on page 37.

The front tub is mated to the rear tub with sixteen3/8” hex head screws. An O-ring seal shown above(not part of the front tub) is placed between the twotubs to prevent water leaks.

On models that have the overnight dry feature, anair filter is housed inside the overnight dry hosecollar as show above.

Front Tub Removal1. Disconnect power to the unit.2. Remove the control panel. (See Control Panel)3. Remove the top panel. (See Top Panel)



4. Remove the front panel. (See Front Panel)5. Remove wire tie (A) and cut the two wires ties (B)

from the top brace.6. Remove the two 1/4“ top brace screws and set

the top brace aside.

1/4” Hex

1/4” Hex

Wire Tie A

1/4” Hex

Wire Tie B

7. Remove the glass clean hose, recirculationpump hose (if present) and tub lamp (if present).

Tub Lamp

G l a s s C l e a n H o s e

Recirc Pump Hose

8. Remove the nine 1/4” hex head front brace

screws and the 7/16” hex head control panelstud.

1/4” Hex1/4” Hex

1/4” Hex

1/4” Hex

1/4” Hex1/4” Hex

1/4” Hex1/4” Hex

1/4” Hex

7 / 1 6 ” H

e x

9. Pull the glass clean hose and recirculation hose(if present) out of the wire ties on the front braceand set front brace aside.

Recirculation Pump Hose Glass Clean Hose

10. Remove the counterweights.11. Remove the dispenser assembly. (See Dispenser

Assembly)12. Remove the top damper pins from both front

dampers and tilt dampers toward the sidepanels.

RF DamperLF Damper

13. Remove the sixteen 3/8” hex head tub bolts andcarefully remove the front tub out through thefront of the cabinet.

14. If replacing the front tub, remove the tub gasket.(See Tub Gasket Removal)

Note: When reinstalling the front tub, ensure theO-Ring is in place. When reinstalling bolts, do notfully tighten tub bolts until all bolts are snugly inplace, then tighten tub bolts in a cross pattern to

ensure front tub pulls up evenly against the rear tub



Inner Tub

Front Balance Ring

Rear Balance Ring

T u b

B a ffl

e

Basket

Location: See Inner Tub Location on page 37.

The basket and trunnion assembly consists of thewash basket and trunnion only. The front balancering, rear balance ring and baffl es are not a part of

the assembly.

Inner Tub Removal1. Remove the front tub. (See Front Tub Removal)2. Remove the Rear Panel. (See Rear Panel Remov-

al)3. Remove the rotor. (See Rotor Removal)4. Pull the inner tub out through the front of

washer.

Balance Ring

Location: See Front Balance Ring Location and SeeRear Balance Ring Location on page 37.

Balance rings contain food grade silicone andseveral steel ball bearings that counteract unbal-anced loads by shifting the liquid and ball bearingsto the opposite side of the unbalance weight.

If a balance ring has leaked, an oily residue canbe felt on the wash basket and clothing. Siliconeresidue can be removed by cleaning with soap

and water and running the basket clean cycle. Thewasher will also make a loud rattling noise andhave excessive vibration in spin. It is unlikely thathigh speed spin can be achieved with a damagedbalance ring.

The balance rings are semi-transparent whichallows the liquid level to verified as shown below.

Liquid Level

It is normal for the tub assembly to move aroundquite a bit until the ball bearings have becomecorrectly positioned, especially between 150 – 300rpm. Once the ball bearings are in position the tubassembly movement will lessen greatly.

Balance Ring RemovalThe inner tub must be removed in order to replace

the rear balance ring. (See Inner Tub Removal)

The front balance ring can be replaced by removingthe front tub only. (See Front Tub Removal.)

To remove the balance ring from the basket andtrunnion assembly, remove the six T 20 Torx screwsthat hold the balance ring in place and pull thebalance ring out.



Baffl e

S c r e w G o e s H e r e C l i

p

C l i p C l i

p

C l i p

C l i p

C l i p

Location: See Baffl e Location on page 37.

Baffl es are secured to the inner tub with lockingclips and a single stainless steel #2 Phillips headscrew. The baffl e screw can be accessed withoutremoving the inner tub by going through the outertub at the overnight dry collar.

Outer Tub Collar

Collar

On models with the Overnight Dry Feature, thebaffl e screw can be accessed by removing theovernight dry hose.

On models without the Overnight Dry Feature theBaffl e Replacement Kit WH49X20172 can be used.The kit includes a template and drill bit to drill anaccess hole through the outer tub. A rubber cap andhose clamp are used to seal off the tub collar afterthe repair is completed.

Baffl e Removal1. Disconnect power to unit.2. Remove the control panel. (See Control Panel

Removal)3. Remove the top panel. (See Top Panel Removal)4. For overnight dry models, loosen the 5/16”

overnight dry hose clamp and remove the hose.

5/16” Hex Clamp Screw

5. For overnight dry models, remove the overnightdry filter from the collar.

6. For non-overnight dry models, follow instruc-tions in the Baffl e Replacement Kit to access thebaffl e screw.

7. Rotate the wash basket to line up the baffl escrew and tub tab with the tub collar as shownbelow.

8. Remove the # 2 Phillips head baffl e screw.

9. Using a float blade screwdriver, bend the tub tabup.

10. Slide the baffl e toward the rear to disengagethe baffl e clips, then pull baffl e away from washbasket to remove.

Remove #2 Phillips ScrewBend Tub Tab Up

Baffl e Clip

Baffl e Clip

Note: When baffl e is reinstalled on non-overnightdry models, ensure the rubber collar cover andclamp is installed.



Rear Tub

O-Ring Seal

Rear Tub

Sump Collar

Rear Bearing

Location: See Rear Tub Location on page 37.

The rear bearing is molded into the rear tub andcannot be replaced separately. The O-Ring sealis not part of the rear tub, and it is not neces-sary to replace the O-Ring when rejoining the twotubs unless the seal is damaged. No lubrication isrequired for the O-Ring.

Rear Tub Removal1. Disconnect power to unit.

2. Remove the front tub.(See Front Tub Removal)3. Remove the IMC board. (See IMC Board Remov-

al)4. Remove the dispenser assembly (See Dispenser

Assembly)5. Remove the inner tub.

(See Inner Tub Removal)6. Remove the back cover. (See Back Cover

Removal)7. Remove the rotor. (See Rotor Removal)

8. Remove the stator. (See Stator Removal)9. Remove the hall sensor. (See Hall Sensor

Removal)10. Remove the heater and thermistor wire harness-

es.

Heater Connections

Thermistor Harness

11. Remove the four 1/4” bottom rear brace screwsand set the bottom rear brace aside.

1/4” Hex

1/4” Hex

1/4” Hex

1/4” Hex

12. Remove the pressure sensor hose and the airchamber hose from the air chamber.

13. Remove the two 1/4” hex air chamber screws

and remove the air chamber.

Pressure Sensor Hose

A i r C h a m b e r H o s e

1/4” Hex

1 / 4 ” H e x

14. Remove the rear upper damper pins.15. Unhook both rear springs from the rear tub and

remove rear tub.



Rotor

Location: See Rotor Location on page 36.

The rotor is the mechanical portion of the motorsystem that applies rotational force to the washbasket. A series of magnets around the perimeterof the rotor interact with the electromagnetic fieldcreated by current flow through the stator windings.This interaction causes a pushing and pulling eff ecton the rotor, causing the rotor to rotate.

Rotors are inherently reliable components. Mostissues will be related to cracked or missingmagnets, a cracked housing or out of roundness.These issues will likely not aff ect washer perfor-

mance but will create noisy operation. Inspectmagnets and housing and verify rotor is not out ofround.

Rotor Removal1. Disconnect power to the unit.2. Remove the rear panel.

(See Rear Panel Removal)3. Remove the 1/2” standard thread rotor bolt and

pull rotor forward.

Note: The rotor is hard to remove because of theinteraction of the rotor magnets with the stator, rockthe rotor back and forth while pulling it forward.

Stator

Phase 2 Phase 1

P h a s

e 3

Operating Voltage: 3 Phase DCResistance: 16.6 Ω phase-phaseLocation: See Rotor Location on page 36.

The stator is wound in such a way as to producethree changing electromagnetic fields that interactwith the magnets of the rotor to produce rotationalforce. The electromagnetic fields are created bypassing current through the phase wires. Eachcurrent is phased so that its electromagnetic field isopposite polarity of the rotor magnets.

Drive System



Stator Strip Circuit

L1

N

IMC J101-3

IMC J101-2

IMC J1203A - 4

2

13

IMC J1203A - 3

IMC J1203A - 2

IMC J1203A - 1

Stator DiagnosticsStator voltage cannot be tested. If there are anyproblems detected with the stator, the inverter willstop supplying voltage to it. Do the following to testthe stator.1. Verify the phase wires are properly connected to

the stator.2. Check stator resistance by disconnecting IMC

J1203A and connect the meter lead betweeneach phase wire. Resistance should be ~ 16.6 Ω.

Stator Removal1. Disconnect power to the unit.2. Remove the rear panel. (See Rear Panel Remov-

al)

3. Remove the 1/2” standard thread rotor nut andpull the rotor forward.

Note: The rotor is hard to remove because of theinteraction of the rotor magnets with the stator, rockthe rotor back and forth while pulling forward toremove.

4. Remove the three 1/2” hex stator bolts.

1/2” Hex

1 / 2 ” H e x

1/2” Hex

5. Tilt the stator and rest it on the brace as shown

below.

6. Remove the hall sensor. (See Hall SensorRemoval)

7. Disconnect the three pin wire connector.

Note: When reinstalling this connector, make surethe connector pins engage properly with the statorand push the connector until it is fully seated.



Hall Sensor

Harness Connector

F r o n t C

l i p

R e a r

C l i p

H a

l l A

H a

l l B

H a

l l C

F r o n t C

l i p

Operating Voltage: 16 VDCResistance: N/ALocation: See Hall Sensor Location on page 36.

The hall sensor assembly is used to measure rotorRPM. Three hall sensors are used to provide betterresolution. The hall sensor assembly snaps onto thestator and is oriented so that the hall sensors are invery close proximity to the rotor magnets.

A hall sensor is a transducer that varies its outputvoltage in response to a magnetic field. Voltageoutput is changed in the hall sensor each time arotor magnet passes by. This changing voltage isdetected by the IMC board and is used to determine

rotor speed.

Hall Sensor Strip Circuit

L1

N

IMC J101-3

IMC J101-2

IMC J1001 - 1

Hall Sensor

IMC J1001 - 3

IMC J1001 - 2

IMC J1001 - 4

IMC J1001 - 5

1

2

5

6

4

Hall Sensor Tests1. Remove the door striker and insert it into the

door lock assembly.2. Enter service mode and select Test 11.

3. Press the Start key.4. Press and hold the door switch and wait for

“000“ to appear in the display.5. Rotate the wash basket by hand in either direc-

tion. As the basket spins, the RPM value will bedisplayed in the display.

Hall Sensor Diagnostics

1. Verify hall senor mounting. The hall sensor mayhave become unclipped.

2. Check wiring between hall sensor assembly andIMC board.

3. If hall sensor mounting and wiring are good,replace the hall sensor.

Hall Sensor Removal1. Disconnect power to the unit.2. Remove the rear panel. (See Rear Panel Remov-

al)3. Remove the rotor. (See Rotor Removal)4. Remove the stator. (See Stator Removal)5. Disconnect the hall sensor harness and unclip

the front hall sensor clips first then unclip therear clip.



Water Valve Assembly

Hot Solenoid

Steam Solenoid

Cold Solenoid

F l o w M

e t e r

Operating Voltage: 120 VACResistance: 1 kΩ each valveLocation: See Water Valve Assembly Location onpage 35.

The steam valve part of the water valve assemblyis a low flow water valve used during steam cycles.

Steam is created by heating a small amount ofwater in the sump.

The flow meter is built into the water valve assem-bly and cannot be replaced separately. It is used tomonitor fill rate and keep a cumulative count of theamount of water that has entered the washer. Theflow meter consists of a hall senor and water paddlethat has 2 embedded magnets. Water flow causesthe paddle to rotate. As the paddle rotates, the

magnets of the paddle interact with the hall senorwhich generates a pulse train to the IMC board.

Water Valve Strip Circuit

IMC J702-3

To Neutral

IMC J702-1H

S

IMC J702-2C

IMC J101-4

Switched L1

Switched L1

Switched L1

Water Valve Tests• Enter service mode.• Run Test 04 for the hot water valve.• Run Test 25 for the steam water valve.• Run Test 06 for the cold water valve.

Water Valve Removal1. Disconnect power and water supply to unit.2. Remove the control panel. (See Control Panel

Removal)3. Remove the top panel. (See Top Panel Removal)4. Disconnect the water valve wire harnesses.5. Remove the 1/4” hex head water valve screw.

1/4” Hex

6. Slide water valve assembly slightly to the leftand pull it toward the inside of the washer toremove.

Fill System



Pressure Sensor

Tan

B r o w

n

Grey

Mounting Clip

Hose Connection

Operating Voltage: 5 VDCOutput Frequency: 44.67 Hz (Empty) - 37.04 Hz(Overflow)Location: See Pressure Sensor Location on page 35.

The pressure sensor is an electronic oscillator thatchanges its output frequency according to the airpressure present on its diaphragm. Air pressureis delivered to the pressure sensor through thepressure sensor hose which also connects to the air

dome. The air dome is designed to build air pressureas water fills the tub.

Pressure Sensor Strip Circuit

IMC J501-10

IMC J501-12

IMC J501-2

5 VDC

Output

GND

Pressure Sensor

Pressure Sensor Chart

Water LevelName

Amount ofwater inbasket

Frequency

Empty N/A 44.67 Hz

Steam Reset -0.4” 43.68 Hz

Steam Set 0” 43.45 Hz

Foam Reset .68 “ 43.02 HzFoam Set 1.47” 42.54 Hz

Main Reset 1.86” 42.30 Hz

Main Set 2.85” 41.71 Hz

Door Drain Reset 4.72” 40.57 Hz

Door Drain Set 5.47” 40.11 Hz

Overflow Set 10.56” 37.04 Hz

Pressure sensor frequency can be read between

pins 1 and 2 of the pressure sensor. The pressuresensor requires a 5 VDC between pin 2 (brown) andpin 3 (tan) to operate. The output is taken betweenpin 1 (brown) and pin 2 (grey).

Pressure Sensor Strip Circuit

IMC J501-10

IMC J501-12

IMC J501-2

5 VDC

Output

GND

Pressure Sensor

Pressure Sensor Tests• Enter service mode.• Run Test 16 and verify displayed frequency with

table with water levels in the table above.

Pressure Sensor Removal1. Disconnect power to the unit.2. Remove the control panel. (See Control Panel

Removal)3. Remove the IMC board. (See IMC Board Remov-

al)4. Disconnect the pressure sensor harness and

unclip the pressure sensor from the IMC board.



Hose Connection

Heater

Heater Bracket

H e a t e r

H e a t e r S

h i e l d

Operating Voltage: 120 VACResistance: 14.6 ΩCurrent: 8.2 AmpsWatts: 986Location: See Pressure Sensor Location on page 35.

The heater is used on the “Allergen” and “Sanitize”cycles or any cycle that allows “Add Steam”. Addsteam is a cycle modifier that causes the washerto produce steam and tumble for approximately20 minutes at the beginning of the cycle. Once thesteam cycle has completed, the normal wash cyclebegins.

Heater Strip Circuit

IMC J803-3

IMC J501-2

Switched L1

Heater

Door Lock Pin 2

Door Lock Pin 1

To Neutral

Heater Tests1. Enter service mode.2. Run Test 13.3. Verify heater operation by watching the thermis-

tor temperature on the display.

Heater Diagnostics1. Operate the heater in service mode.

2. Check current draw on the wire connected toIMC J803 pin 2 (navy with white tracer).a. If current draw is ~ 8 amps heater is operating

properly.b. If current draw is 0 amps go to step 3.

3. Check for 12 VAC between IMC J802 pin3 and IMCJ101 pin 2.a. If 120 VAC is not present replace the IMC

board.b. If 120 VAC is present go to step 4.

4. Check for 120 VAC at the heater.a. If 120 VAC is present replace the heater.b. If 120 VAC is not present check wiring to

heater.

Heater Removal1. Disconnect power to the unit.2. Remove the rear panel. (See Rear Panel Remov-

al)3. Disconnect the heater wires.4. Remove the 10 mm heater nut.

5. Pull the heater out to remove.

Heater Connections

8 m m N u t



Thermistor

Operating Voltage: 5 VDCResistance: See Chart BelowLocation: See Thermistor Location on page 36.

Thermistor Chart

36.5 k 32 °F

14.7 k 68 °F

12.0 k 77 °F

9.8 k 86 °F

8.0 k 95 °F

6.6 k 104 °F

.5 k 257°F

Thermistor Tests1. Enter service mode.2. Run Test 13.3. Verify temperature change while the heater is

on.

Thermistor Removal1. Disconnect power to the unit.2. Remove the rear cover. (See Rear Cover Remov-

al).3. Disconnect the thermistor harness.4. Remove thermistor.Note: When reinstalling the thermistor ensure thethermistor O-Ring is in place.

Dispenser Assembly

Flow Restricter

O-Ring

Location: See Dispenser Assembly Location on page35.

The dispenser assembly is used to dispense deter-gent, bleach and fabric softener into the wash load.Additives are placed in the detergent dispenser

drawer (shown below) where they will befl

ushedinto the wash at the appropriate time.

Water is routed to the dispenser assembly any timea water valve is energized. A water diverter is usedto direct the incoming water to one of four compart-ments as shown below.

Diverter

P r e - w

a s h

M a i n W a

s h

F a b r i c S o f t e n e r

B l e a c h



Dispenser Assembly Tests1. Enter service mode.2. Run Test 8.3. Verify diverter moves to each position, see

diagram below.

P r e - w a s h

M a i n

W a s h B

l e a c h

F a b r i c S

o f t e n

e r

Dispenser Assembly DiagnosticsSee Diverter Motor Assembly Diagnostics.

Dispenser Assembly Removal1. Disconnect power to unit.2. Remove the dispenser drawer.3. Remove the control panel. (See Control Panel

Removal)

4. Remove the top panel. (See Top Panel Removal)5. Remove the four 1/4” dispenser body screws.

1/4” Hex

1/4” Hex

1/4” Hex

1/4” Hex

6. Bend the four vent tube embosses as shownbelow.

7. Using a large flat blade screwdriver, pry the venttube off the dispenser body.

8. Remove the diverter motor. (See Diverter Motor

Assembly Removal)9. Slide the dispenser body toward the rear of the

washer approximately 1/2” then pull housingtoward the center of the washer.

10. Remove the hoses connected to the back of thedispenser housing to remove.

Note: When reinstalling the dispenser housing,ensure the water restricter and vent tube O-ring isinstalled.



Diverter Motor Assembly

P i n 1

P i n 4

Motor Operating Voltage: 120 VACMotor Resistance: 1.4 kΩSwitch Operating Voltage: 5 VDCLocation: See Diverter Motor Assembly Location onpage 35.

The diverter assembly consists of a drive motorand position switch. It is used to position the waterdiverter to the appropriate position for dispens-ing additives. The diverter motor is connected to alobed cam that operates the diverter switch as itrotates.

Internal View

L o b e

L o b e

L o b e

L o b e

S w

i t c h C o n t a c t

S w

i t c h

C o n t a

c t

+ 5 V D

C I n

+5 VDC Out

M o t o r ( L 1 )

Motor (N)

Diverter Motor Assembly Strip Circuit

IMC J501-7

IMC J701-6 D


Diverter Motor

Position Switch

IMC J501-2

Switched L1

+5 VDC

To Sensing Circuits

Diverter Motor Assembly Tests1. Enter service mode.2. Run Test 08.

a. Press the Start key to begin the test. Thedispenser will move to the pre-wash compart-ment, pdt will be displayed and the cold watervalve will be energized

b. Each successive press of the Start key will ad-vance the dispenser to the next position anddisplay the compartment name.

Diverter Motor Assembly Diagnostics

Diverter Motor Not Running1. Operate the diverter motor is service mode.2. Check for 120 VAC between pins 3 and 4 of the

diverter motor.a. If 120 VAC is present and the diverter motor is

not rotating, replace the diverter motor as-sembly.

b. If 120 VAC is not present check wiring betweenthe diverter motor and IMC board. If wiring isok, replace IMC board.

Diverter Motor Runs Continuously1. Disconnect the diverter motor harness and

check for 5 VDC between the orange and brownwires.a. If 5 VDC is not present, check wiring to IMC

board. If wiring is OK, replace the IMC board.b. If 5 VDC is present, reconnect harness and go

to step 2.3. Operate the diverter motor in service mode.4. Check for voltage changes between pins 1 and 2



of the diverter motor connector as the motor isrotating.a. If voltage is switching between 5 VDC and 0

VDC and the diverter runs continuously, re-place the IMC board.

b. If voltage is a constant 5 VDC or 0 VDC, re-place the diverter assembly.

Diverter Motor Assembly Removal1. Disconnect power to the unit.2. Remove the control panel. (See Control Panel

Removal)3. Disconnect the diverter motor harness.4. Using a flat blade screwdriver, pry up the diverter

linkage arm from the diverter motor assembly.5. Remove the two 1/4” hex diverter motor screws

and lift motor assembly up.



Drain Pump

Operating Voltage: 120 VAC

Resistance: 14.8Ω

Drain Pump Location (Front View)

Recirculation Pump

Drain Pump

Drain pump operation is controlled by a relay on theIMC board. The drain pump will be energized anytime the pressure sensor frequency reads above theoverflow level.

Drain Pump Strip Circuit

IMC J701-4 D


Drain Pump

Switched L1

Drain Pump Tests1. Enter service mode.2. Run Test 12.

3. Press the Start key to begin the test.4. The door locks and the cold water valve is turned

on. The control will fill to the main water level, andthen turn off the valve.

Drain Pump Diagnostics5. Check for current draw at IMC J701-4.

a. If current draw is detected and water is notdraining, check for foreign material in pumpand pump filter.

b. If no current draw is detected, go to step 2.6. Check for 120 VAC between IMC J701-4 and IMC

J101-2.a. If 120 VAC is not present replace the IMC

board.b. If 120 VAC is present check wiring between

IMC board and pump. If wiring is ok replacepump.

Drain Pump Removal1. Disconnect power to the unit.2. Open the pump clean out and drain excess water3. Remove the control panel. (See Control Panel

Removal)4. Remove the front panel. (See Front Panel Re-

moval)

5. Remove the wire harnesses from the drain pumpand recirculation pump (if present).

D r a i n P u m p H a r n e s s

R e c i r c P u m p H a r n e s s

6. Remove the right front top damper pin and pushthe damper aside.

7. Remove the drain pump hose.8. Remove the recirculation pump hose (if present).9. Remove the 5/16” sump hose clamp and remove

Wash System



Recirculation Pump Tests1. Enter service mode.2. Run Test 26.3. Press the Start key to begin the test.4. The door locks and the cold water valve is turned

on. The control will fill to the main water level andthen turn off the water valve. When the waterlevel is above the Recirculation Pump Set level,

the recirculation pump will operate. If the waterlevel is below the Recirculation Pump Set level,the recirculation pump will turn off .

Recirculation Pump Diagnostics1. Check for current draw at IMC J701-3.

• If current draw is detected and water is notcirculating, check for foreign material in pumpand pump filter.

• If no current draw is detected, go to step 2.

2. Check for 120 VAC between IMC J701-3 and IMCJ101-2.• If 120 VAC is not present replace the IMC

board.• If 120 VAC is present check wiring between

IMC board and pump. If wiring is ok replacepump.

Recirculation Pump RemovalSee Drain Pump Removal.

Overnight Dry Fan

H o u s

i n g F a n

Operating Voltage: 13.7 VDCResistance: N/ALocation: See Overnight Dry Fan Location on page35.

The overnight dry fan is used when the OvernightDry feature is selected. Overnight dry is intended forsmaller loads only and is not available on all cycles.

Choose a cycle that allows this feature then pressthe Overnight Dry button, the overnight dry LED willight up. Press Start and the wash cycle will start.Overnight dry takes place once the wash cycle is

completed. Drying is accomplished by tumbling theclothes and moving a steady stream of air throughthe machine. The fan only operates at one speed.

Overnight Dry Fan Strip Circuit

IMC J102-1OND

IMC J102-3

OND Fan Motor

DC GND

13.7 VDC

Overnight Dry Fan Tests1. Enter service mode.2. Run Test 27.3. Verify fan operation.

Overnight Dry Fan Diagnostics1. Operate the fan motor in service mode.2. Check for 13 VDC at the overnight dry fan

connector.

• If 13 VDC is present replace motor.• If 13 VDC is not present go to step 3.

3. Check for 13 VDC at IMC J102 pins 1 & 3.• If 13 VDC is present, check wire harness.• If 13 VDC is not present, replace the IMC

board.

Overnight Dry Fan Removal1. Disconnect power to the unit.2. Remove the control panel. (See Control Panel

Removal)

3. Remove the top panel. (See Top Panel Remov-al)

4. Disconnect the overnight dry fan connector.5. Remove the overnight dry fan hose.6. Remove the 2 fan housing mounting screws.

One is located at the top center of the fanhousing and the other is located at the bottomcenter of the fan housing.



1/4” Hex

1 / 4 ” H

e x

OND Hose Tab

O N D H o

s e T a b

7. Remove fan and housing from rear brace andpull the fan motor out of fan housing.



Schematic

S C H

D

I n p u t

8

7

6

5

4

3

2

1

J 1 0 2

G N D

H a l l C

H a l l A

+

_

2 0 - B l a c k

2

1

D i v e r t e r

A s s y M o t o r

D i v e r t e r

P o s i t i o n

4 3 2 1

2 0 - W h i t e / B l a c k

2 0 - B r o w n

2 0 - O r a n g e

2 0 - B l a c k / W h i t e

M

R

R e c i r c

P u m p

L N

2 0 - W h i t e / R e d

2 0 - Y e l l o w / B l a c k

O n

S o m e

M o d e l s

D r a i n

P u m p

1 2 3 2 1

J 7 0 1

6 5 4

N e u t r a l

D o o r L o c k

S h o w n U n l o c k e d ,

D o o r O p e n

3

2

1

D o o r S w .

L o c k

2 0 - R e d / W h i t e

2 0 - W h i t e / R e d

2 0 - W h i t e / O r a n g e

2 0 - W h i t e / V i o l e t

2 0 - O r a n g e / B l a c k

1 6 - G r a y

C a l R o d H e a t e r

L i n e

1

N e u t r a l

C h a s s i s

A C

P o w e r

P o w e r

C o r d

I n - L i n e

N e u t r a l

L i n e 1

1 8 - G r e e n

1 6 - G r e e n

1 6 - N a v y / W h i t e

1 6 - W h i t e

1 6 - A q u a

1 6 - B l a c k 1 8 - G r e e n

F e r r i t e E M I C o r e

J 8 0 3

J 1

0 1

3 2 1

6 5 4

3

2

1

N e

u t r a l

I M C

C o n t r o l B o a

r d

O v e r n i g h t

R e a d y

F a n

+

_

I n L i n e

C o n n e c t o r

O n S o m e M o d e l s

V c c

H a l l B

2 0 - Y e l l o w

2 0 - R e d

2 0 - O r a n g e

2 0 - N a v y 2 0 - B r o w n

S t a t o r

H a l l

S e n s o r

1

3

2

1 4 6 5 2 3

1 8 - R e d

1 8 - N a v y

1 8 - Y e l l o w

M o t o r C a b l e S h i e l d W i r e

J 6 0 3

8 7 6 5 4 3 2 1

J 6 0 2

4 3 2 1

U I B o a r d

1

2

3

J 2 0 1

J 2 0 3

1

7

8

J 2 0 2

R J 4 5 B o a r d

( N o t U s e d O n H A )

2 2 - Y e l l o w

2 2 - T a n

2 2 - O r a n g e

2 2 - B

r o w n

2 0 - R e d

2 2 O r a n g e

5 4 3 2 1

J 1 0

0 1

J 1 2 0 3 A

6

P 1 P 2 P 3 S H L D

4

3

2

1

H a l l 3 ( C )

H a l l 1 ( A )

H a l l 2 ( B )

G N D

V c c

M T R T M P

J 2 0 4

2 1

3 2 1

2 0 - B l a c k

2 0 - R e d

L E D

O n l y O n

S o m e

M o d e l s

L E D T u b

L a m p

2 2 B r o w n

2 2 Y e l l o w

1 3 1 2 1 1 1 0 9 8 7 6 5 4 3 2

1

J 5 0 1

J 4 0 7

6 5 4 3 2 1

9 8 7 6 5 4 3 2 1

J 5 0 2

6 5 4 3 2 1

J 7 0 2

( N o t U s e d O n H A M i d L i n e )

( N o t U s e d O n H A )

F l o w m e t e r

1

2

3

T u b

T h e r m i s t

o r

1

2 3

P r e s s u r e

S e n s o r

3

1

2

2 2 - P i n k

2 0 - B r o w n

2 0 - N a v y

2 2 - G r a y

2 2 - T a n

2 2 - B r o w n

2 2 - R e d / W h i t e

C o l d V a l v e

H o t V a l v e

S t e a m V a l v e

2

1

2

1

2

1

2 0 - W h i t e

2 0 - B l a c k / Y e l l o w

2 0 - B l a c k / O r a n g e

2 0 - B l a c k / R e d



Adaptive Vibration Control 12Baffl e 54

Baffl e Removal 54Balance Ring 53

Balance Ring Removal 53Button Tree 45Button Tree Removal 45

Component Locator Views 34Consumer Mode 25

Consumer Mode Entry 25Consumer Mode Exit 25Consumer Mode Navigation 25

Control Panel 43Control Panel Removal 44

Diagnostics 20

Dispenser Assembly 62Dispenser Assembly Diagnostics 63Dispenser Assembly Removal 63Dispenser Assembly Tests 63

Diverter Motor Assembly 64Diverter Motor Assembly Diagnostics 64Diverter Motor Assembly Removal 65Diverter Motor Assembly Strip Circuit 64Diverter Motor Assembly Tests 64

Door Assembly 38Door Assembly Removal 38

Door Cover 40Door Cover Protect 40

Door Cover Protect Removal 41Door Cover Removal 40Door Exploded View 37

Door Frame 38Door Frame Removal 38

Door Glass 39Door Glass Removal 39

Door Handle 40

Door Handle Removal 40Door Hinge 39

Door Hinge Removal 39Door Lock Assembly 41

Door Lock Assembly Diagnostics 41Door Lock Assembly Removal 42Door Lock Assembly Strip Circuit 41Door Lock Assembly Tests 41

Drain Pump 66Drain Pump Diagnostics 66

Drain Pump Removal 66Drain Pump Strip Circuit 66Drain Pump Tests 66

Drive System 56

Electrical Specifi

cations 10Electronic Board Pin Outs 31Fault Codes 26

Faults 1-9 26Faults 12-CB 28Faults A-11 27Faults CC-D4 29Faults D5-E8 30

Fill System 59Front Panel 49

Front Panel Removal 49

Front Tub 51Front Tub Removal 51

Hall Sensor 58Hall Sensor Diagnostics 58Hall Sensor Removal 58Hall Sensor Strip Circuit 58Hall Sensor Tests 58

Heater 61Heater Diagnostics 61Heater Removal 61Heater Strip Circuit 61Heater Tests 61

IMC Board 47IMC Board Diagnostics 47IMC Board Removal 47IMC Board Tests 47

Index 71Inner Tub 53

Inner Tub Removal 53Installation 12Introduction 8

Leveling Leg 50Nomenclature 9Overnight Dry Fan 68

Overnight Dry Fan Diagnostics 68Overnight Dry Fan Removal 68Overnight Dry Fan Strip Circuit 68Overnight Dry Fan Tests 68Pedestal Installation 12

Pressure Sensor 60Pressure Sensor Chart 60

Index



Pressure Sensor Removal 60Pressure Sensor Strip Circuit 60Pressure Sensor Tests 60

Product Operation 14Rear Panel 50

Rear Panel Removal 50Rear Tub 55

Rear Tub Removal 55

Recirculation Pump 67Recirculation Pump Diagnostics 68Recirculation Pump Removal 68Recirculation Pump Strip Circuit 67Recirculation Pump Tests 68

Riser 51Riser Removal 51

RJ45 Board 48RJ45 Board Removal 48RJ45 Board Strip Circuit 48

Rotor 56Rotor Removal 56Safety Requirements 7Schematic 70Service Mode 20

Service Mode Entry 20Service Mode Exit 20Service Mode Tests 21

Stator 56Stator Diagnostics 57Stator Removal 57

Stator Strip Circuit 57Thermistor 62

Thermistor Chart 62Thermistor Removal 62Thermistor Tests 62

Tools Needed 11Top Panel 49

Top Panel Removal 49Tub and Basket Exploded View 37

Tub and Structure 38Tub Gasket 42

Tub Gasket Reinstallation 42

UI Board Tests 45Wash System 66Water Valve Assembly 59

Water Valve Removal 59Water Valve Strip Circuit 59Water Valve Tests 59

31-9236 ge louisville built front load washer

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