3 getting started - landeshauptstadt potsdam · 3 getting started 3.1 living once you arrive in...

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3 Getting started 3.1 Living Once you arrive in Potsdam from the Central Reception Centre, to start with you will be assigned a communal shelter or a housing group. Here you will live with people of different cultural backgrounds. In order to live together as harmoniously as possible it is necessary to treat one another with respect and tolerance. This includes compliance with the house rules. The staff on site is more than happy to explain these to you. Your points of contact, who will be advising and accompanying you over the coming period in the shelter are: The shelter managers: The shelter managers decide how and where you are housed in the facility. They also decide on who shares a room with whom; however, in doing so they are mindful of ethnic, cultural and religious differences or similarities. As a resident you have a right to privacy, i.e. your room must be lockable and no one may enter your room without your permission. The shelter managers are also in charge of distributing the “additional, not -for-profit work” (= gemeinnützliche zusätzliche Arbeit or gzA/ see the section entitled “Work”) within your communal shelter and will try to distribute this fairly among the residents. In many facilities, shelter managers are also social workers. For more information: The flyer “What can refugee shelter managers do” can be downloaded here: www.fluechtlingsrat-brandenburg.de/tipps-fur-den-fluchtlingsalltag/was-darf-die- heimleitung . The flyer is available in eight languages. The social workers: These are your main points of contact when it comes to making appointments with and visiting public authorities or administrative offices, but also if you need to see a doctor. The social workers can assist you with important appointments and, if necessary, organize a language professional or an interpreter for you. (See the section entitled “Language”) The duration of your stay in the transitional shelter is likely to amount to a maximum of 12 months, after which you are usually able to move into your own apartment. The exact time at which you are able to leave the communal shelter, however, is a matter of discretion of the Sozialamt (Social Assistance Office) and certain conditions are attached to this. You may apply in writing to the Sozialamt to be housed in an apartment; reasons for such application

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Page 1: 3 Getting started - Landeshauptstadt Potsdam · 3 Getting started 3.1 Living Once you arrive in Potsdam from the Central Reception Centre, to start with you will be assigned a communal

3 Getting started

3.1 Living

Once you arrive in Potsdam from the Central Reception Centre, to start with you will be

assigned a communal shelter or a housing group. Here you will live with people of different

cultural backgrounds. In order to live together as harmoniously as possible it is necessary to

treat one another with respect and tolerance. This includes compliance with the house rules.

The staff on site is more than happy to explain these to you. Your points of contact, who will

be advising and accompanying you over the coming period in the shelter are:

The shelter managers: The shelter managers decide how and where you are housed in the

facility. They also decide on who shares a room with whom; however, in doing so they are

mindful of ethnic, cultural and religious differences or similarities. As a resident you have a

right to privacy, i.e. your room must be lockable and no one may enter your room without

your permission.

The shelter managers are also in charge of distributing the “additional, not-for-profit work” (=

gemeinnützliche zusätzliche Arbeit or gzA/ see the section entitled “Work”) within your

communal shelter and will try to distribute this fairly among the residents. In many facilities,

shelter managers are also social workers.

For more information:

The flyer “What can refugee shelter managers do” can be downloaded here:

www.fluechtlingsrat-brandenburg.de/tipps-fur-den-fluchtlingsalltag/was-darf-die-

heimleitung. The flyer is available in eight languages.

The social workers: These are your main points of contact when it comes to making

appointments with and visiting public authorities or administrative offices, but also if you need

to see a doctor. The social workers can assist you with important appointments and, if

necessary, organize a language professional or an interpreter for you. (See the section

entitled “Language”)

The duration of your stay in the transitional shelter is likely to amount to a maximum of 12

months, after which you are usually able to move into your own apartment. The exact time at

which you are able to leave the communal shelter, however, is a matter of discretion of the

Sozialamt (Social Assistance Office) – and certain conditions are attached to this. You may

apply in writing to the Sozialamt to be housed in an apartment; reasons for such application

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must be given. The social workers at your shelter are able to assist you with such an

application.

In order to move into your own home it is very important to apply for a

Wohnberechtigungsschein or WBS (a certificate of eligibility to public housing) with

Potsdam city administration, which grants you the right to rent an apartment at a reduced

rent. The situation on the Potsdam housing market is difficult, so it could take some time

before a suitable apartment is found. During this time, you may of course remain in your

shelter.

If, over time, there should be a change in your residence status and you receive a residence

permit, you are under an obligation to move out of the communal shelter.

PLEASE NOTE: During your ongoing asylum procedure you must notify not only the

Einwohnermeldeamt/ Bürgerservice (registration office/citizens-

service) but also the Bundesamt für Migration und Flüchtlinge or BAMF (the Federal

Office for Migration and Refugees) of any change of address. Address: Bundesamt für

Migration und Flüchtlinge (BAMF), 90343 Nürnberg or online at:

https://www.bamf.de/DE/Infothek/AnsprechpartnerAdressen/ansprechpartner-

node.html?themeId=0

Germany operates a so-called residence obligation for tolerated persons and asylum-

seekers. If you are housed here in Potsdam, you are permitted to reside in and visit the

German states of Brandenburg and Berlin only. This means you may reside in or visit those

states without fear of a penalty should your documents be inspected.

3.2 Attending administrative offices

Immediately on the first working day after your arrival in Potsdam, there are 3 things that you

must do urgently:

1. Register with the Bürgerservice (citizens’ service) 2. Register with the Ausländerbehörde (foreigners’ registration office) 3. Make contact with the Sozialamt (social assistance office)

If required, you will be accompanied by a member of staff of your shelter, a volunteer helper

or a language professional in your appointments with administrative offices and the related

registration with the city of Potsdam.

PLEASE NOTE: Why do you have to attend these administrative offices? Because the state

of Brandenburg has a “registration duty”, too. This means that every person who moves into

a home in Potsdam or the surrounding area has to register with the

Einwohnermeldeamt/Bürgerservice (registration office/citizens’ service). With your

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registration you become a Potsdam resident who is entitled to certain social and other

benefits. In return, certain expectations are placed on you – you have a duty to cooperate.

3.2.1 The Einwohnermeldeamt/ Bürgerservice (registration

office/citizens’ service)

Registration at the registration office is free of charge. You will receive a certificate of

registration, which will include details of the current address of your accommodation. You

can use this certificate to prove your current address to other public authorities.

In order to register, you will need to provide a personal document that gives details of your

identity (passport, identity card or provisional document).

Bürgerservice (citizens’ service) Stadthaus Potsdam; Friedrich-Ebert-Str. 79-81, 14469 Potsdam Telephone: 0331-2891111 Email: [email protected] Opening hours: Monday 10:00 - 18:00, Tuesday 08:00 - 18:00, Wednesday 08:00 - 18:00, Thursday 08:00 - 18:00, Friday 08:00 - 14:00, Saturday 08:00 - 12:00

3.2.2 Ausländerbehörde (foreigners’ registration office)

This public authority looks after the interests of non-German nationals, i.e. matters regarding

entry, stay, establishment and employment in Germany. This includes the issue and

renewal of residence permits, permissions to run a business, permissions to study. In

issuing or renewing such permits, the foreigners’ registration office is bound by the decisions

of the Bundesamt für Migration und Flüchtlinge or BAMF (the Federal Office for Migration

and Refugees). If an application for asylum has been refused by the BAMF, the foreigners’

registration office is also responsible for organising the departure.

Once you have registered with the Bürgerservice (citizens’ service), the foreigners’

registration office will record your current address as per the registration certificate on what is

known as the blue card (blaue Karte). You now have a temporary residence permit

(Aufenthaltsgestattung), which certifies that you are lawfully resident in Potsdam and

Brandenburg. This document allows you to identify yourself in dealings with public authorities

or other bodies.

Please note that, in order to deal with the matters described above, you need to make an

individual appointment in advance.

Ausländerbehörde (foreigners’ registration office) Friedrich- Ebert- Str. 79-81, Haus 20; 14469 Potsdam, Telephone 0331-2891753 Email: [email protected]

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Opening hours: Tuesday 9:00 - 18:00, Thursday 9:00 - 12:00 and 13:00 - 16:00, Friday 9:00 -12:00

3.2.3 Sozialamt (social assistance office)

This is the third step on your “journey” through the various administrative offices – nearly

there now!

First of all, the social assistance office will check your entitlements to benefits under the

German Asylum Seekers Benefits Act (Asylbewerberleistungsgesetz – AsylbLG); this is the

money which will cover your living expenses initially. Then you will receive what is known as

a Leistungsbescheid (benefits notice), which lists the benefits you are entitled to. You will

receive support to pay for:

food, accommodation, heating, clothing, health and personal hygiene, durable

household goods and consumables

pocket money for personal everyday needs

benefits in the case of sickness, pregnancy and birth

depending on the circumstances, you may be entitled to other benefits, which will be

assessed in each individual case

Currently, in the state of Brandenburg these benefits amount to approx. EUR 352 per month

(since March 2015). There are certain set days in the social assistance office, on which the

money is paid out to you in cash. Please check this with the social workers in your shelter.

They have a list detailing the payout dates, which they will be happy to provide to you.

PLEASE NOTE: Should you be sick on the day the money is due to be paid out, or should

you be unable to attend in person for any other important reasons, you need to submit a

doctor’s note or another valid excuse (e.g. a letter from the social institution which runs your

shelter) – otherwise you will lose the money for the days in question!

For the first few months of your stay in Potsdam, the social assistance office will bear the

cost of a “language professional” who will accompany you to administrative offices, doctors

etc. in order to interpret for you. You need to submit a written request in this regard. The

social workers in your shelter are on hand to help you with such request.

In the social assistance office you can also apply for other social benefits: for example, an

“educational and participation package” (Bildungs- und Teilhabe-Paket/ BuT) (see the

section “Education”) for your children, or pregnancy clothing or baby-related items (prams,

cots, changing table, etc.).

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Sozialamt (social assistance office) Hegelallee 6-10, Haus 2, 14461 Potsdam Telephone Div. Asylum: A-G,J,K,O-Z: 0331-2892156; letters H,I: 0331-2892201; letters L-N: 0331-2892203 Email: [email protected] Opening hours: Tuesday 9:00 - 12:00 and 13:00 - 18:00, Thursday 9:00 - 12:00 and 13:00 - 16:00

3.2.4 Standesamt (civil registry office)

Depending on your personal circumstances it may be necessary to visit another

administrative office. Potsdam Standesamt (civil registry office) will assist you in any

certification or notarization of your personal documents, e.g. in issuing a birth certificate for a

child of yours who was born in Germany. If, as parents, you are not able to prove your own

identity beyond doubt, you will receive what is known as a “Auszug aus dem

Geburtenregister” (an extract from the birth register) with a note that the information is based

on the statements made by you. Upon presentation of this certificate, you are then able to

apply for benefits for your child at the Sozialamt (social assistance office).

Furthermore, the Standesamt is responsible for issuing certified copies from the marriage

and partnership register and for conducting marriage ceremonies.

The authorities dealing with matters of nationality / change of name are also part of the

registry office.

Please bear in mind that a certification is only possible if the documents are available in

German.

Address for visitors of the Standesamt Potsdam Stadthaus Potsdam; Friedrich-Ebert-Str. 7981, 14469 Potsdam Postal address of the Standesamt Potsdam Landeshauptstadt Potsdam, 14461 Potsdam Telephone: 0331-2891112 Email: [email protected] Opening hours: Monday 09:00 - 12:00; Tuesday 09:00 -18:00; Wednesday 09:00 - 12:00; Thursday 09:00 - 16:00; closed Friday

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3.3 Dealing with letters from administrative offices

During your stay in Germany, you will frequently need to communicate with public offices and

authorities. In Germany, any communications with such offices are in writing and need to

comply with certain set rules; there are quite a few points that need to be considered so as

not to jeopardize your asylum claim:

PLEASE NOTE: You need to open any letters you receive from public offices or authorities

without delay! You may be asked to comply with certain (response) time-limits, failing which

sanctions may be imposed against you (e.g. the suspension of cash benefits or similar).

Make sure you keep the envelope as proof because it shows the postmark with the date.

Don’t worry if you don’t understand the contents – “German officialise” is sometimes very

difficult to understand even for people whose mother tongue is German.

Make sure you get in touch with the social worker responsible for you or another specialist –

they will help you to understand the contents of the letter and to react accordingly.

If you live in a communal shelter where you have no private post box, make sure you

enquire in the office of the social institution which runs your shelter whether there have been

any letters for you; you should make such enquiries every other day.

3.4 Who can you turn to if you have any questions?

The asylum procedure is very complex and determines whether and for how long you may

stay in Germany. It is therefore extremely important that you seek personal advice from

experts as to your own legal position as early as possible! The following facility offers

independent free advice and support in addition to the assistance given by the social

workers:

Beratungsfachdienst für MigrantInnen des Diakonischen Werkes Potsdam e.V. (specialist advisory service for migrants run by the charitable organization of protestant churches) Rudolf-Breitscheid-Str- 64 (Hinterhaus), 14482 Potsdam Telephone: 0331-2008381 (Fr. Böhme) Email: [email protected]

The advisory service of the Diakonisches Werk is aimed particularly at asylum seekers,

tolerated persons and refugees resident on humanitarian grounds.

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3.5 Important emergency numbers

If you find yourself in an acute emergency, there are various free emergency numbers that

you can call in Germany:

POLICE: 110

FIRE SERVICES: 112

RESCUE SERVICES: 112

The police in Germany

The police is responsible for ensuring the safety of all citizens.

It protects people from danger and is responsible for investigating and preventing crimes.

Don’t be afraid – the police in Germany does not act arbitrarily or corruptly, but on a

democratic and legal basis.

If you wish to file a charge to the police (bicycle theft, robbery or similar) you can go straight

to a police station:

Polizeiwache Potsdam Mitte (police station Potsdam centre) Henning-von Tresckow- Str. 9-13, 14467 Potsdam Telephone: 0331-55080

3.6 Potsdam hospitals

In acute emergency situations you may visit the accident and emergency departments of one

the two Potsdam hospitals at any time.

Klinikum Ernst von Bergmann Charlottenstr. 72, 14467 Potsdam Children’s Emergency Department of Klinikum Ernst von Bergmann Charlottenstr. 72, 14467 Potsdam St. Josef hospital, Potsdam-Sanssouci Allee nach Sanssouci 7, 14471 Potsdam

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4. Language

4.1. Language Courses

The city of Potsdam provides German courses for refugees going through the asylum

process or for foreigners with tolerated residence status. A course lasts 200 hours in

total and you do not have to pay for it.

In addition, people who have received a residence permit for at least one year are legally

entitled to attend an integration course (see Section 44 and Section 44a of the German

Residence Act (German: "§§44, 44a AufenthG"). It lasts approximately 600 hours. The topics

covered include cultural studies, the German health system, living and working in Germany,

education and parenting. You will also learn how to write letters, make telephone calls, fill in

application forms and write job applications. There is an exam at the end of this course.

It is possible that you might be required to attend this integration course. If this is the case

and you do not attend, you might be subject to sanctions and even risk losing your residence

permit. Under certain circumstances you might have to pay 1.20€ per hour to cover part of

the integration course fee. You can, however, apply to have the entire fee waived. In some

cases refugees can take part in job-related language courses.

You can find a list of language course providers in Potsdam here:

Berlin-Brandenburgische Auslandsgesellschaft (BBAG) e. V.

Schulstraße 8b, 14482 Potsdam Telephone: 0331 270 02 40 Email: [email protected] Internet: www.bbag-ev.de Offer: Basic certification, literacy courses

SBH Südost GmbH

Gartenstr. 2-12, 14482 Potsdam Offer: Basic certification, courses for young people, literacy courses, remedial courses, intensive courses

Verein für Arbeitsmarktintegration und Berufsförderung AIB e.V.

Zum Jagenstein 3, 14478 Potsdam Telephone: 0331 200 29 68 Offer: Basic certification

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Volkshochschule "Albert Einstein" der Landeshauptstadt Potsdam

Am Kanal 47, 14467 Potsdam Telephone: 0331 289 45 60 Email: [email protected] Offer: Basic certification, literacy courses

Please find further German courses for refugees in Potsdam below. These are funded

through the ESF:

Euro-Schulen Berlin Brandenburg GmbH, Schulungszentrum Potsdam

Am Kanal 12, 14467 Potsdam Telephone: 0331 704 44 59 3 Email: [email protected] Offer: Basic certification, courses for women, intensive courses

Tbz- Technologie- und Berufsbildungszentrum Königs Wusterhausen gGmbh,

Standort Potsdam

Behlertstraße 34, 14467 Potsdam Telephone: 0331 704 31 28 0 Offer: Basic certification, literacy courses

(These courses are for the following groups: people with a permission to reside in Potsdam

(German: "Aufenthaltsgestattung") in accordance with Section 55 of the German Asylum

Procedure Law (German: "§ 55 AsylVfG"), with tolerated residence status in accordance with

Section 60 a of the German Residence Act (German: "§ 60 a AufenthG") and with a

residence permit in accordance with Sections 23.1, 25.4 a, 25.4 b and 25.5 of the German

Residence Act (German: "§ 23.1, § 25.4 a, § 25.4 b, § 25.5 AufenthG").

4.2. Language Mediators/Interpreters

During the first few weeks and months in Potsdam you will have a lot of contact with the

authorities and with social, medical, and educational institutions. Since you do not yet speak

any or a lot of German, there are companies such as FaZIT and ref.connect that specialize in

"language mediation" for these situations.

FaZIT stands for "Fachberatungsdienst Zuwanderung, Integration und Toleranz im Land

Brandenburg" – it is a specialist service that promotes migration, integration and tolerance in

the state of Brandenburg. It employs experts in "language and integration mediation", who

have been trained to help people with communication problems. They can translate into your

native language for you. If necessary, these people can accompany you to medical

appointments, meetings with the authorities, meetings at your children's daycare center or

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school, and other appointments. They provide professional assistance. Their job is to "build

bridges" between cultures and contribute to mutual understanding and cooperation.

If you need a language mediator, ask your social worker, who will clarify which authority is

responsible for covering the costs. During your first few months in Potsdam you do not have

to pay for this service.

FaZIT

Zum Jagenstein 3, 14478 Potsdam Telephone: 0331 967 62 50 Email: [email protected]

A further free language mediation service for refugees is provided by ref.connect in

cooperation with AWO Potsdam.

ref.connect

Telephone: 0160 175 67 45 Internet: www.ref.connect.de Email: [email protected]

4.3. Dealing with Multilingualism

If you live here in Potsdam and your children attend a German kindergarten or school, they

will have the opportunity to learn German alongside their native language, i.e. to grow up

bilingual. This is a wonderful opportunity, since it is much easier to learn foreign languages at

a young age.

In many countries, it is normal for children to grow up speaking more than one language.

Bilingualism and multilingualism are common in Germany too. It has a lot of advantages, but

there are a few things to be careful of:

Always speak to your children in the language you speak confidently yourself and in which

you can best express your thoughts and feelings – especially during the first few years of

your children's lives. This is usually your native language.

If your children learn German in daycare or school and want to speak it at home with you too,

you should stick to the language you speak at home and avoid mixing both languages

randomly. It is important for your child to be able to associate a particular language with a

particular person and/or particular situations.

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5. The Health System

5.1. Health Insurance

Everybody who lives and works in Germany must have health insurance. Statutory health

insurance covers all medically necessary treatment as a result of sickness or pregnancy.

Insured persons are given a health insurance card, which has to be shown at the doctor's

office or at the hospital.

IMPORTANT: The authorities (in this case the "Sozialamt") guarantee medical care for

refugees. You receive a certificate from the "Sozialamt" that states that your costs are being

covered. You then show this certificate to the doctor who is treating you. The certificate is

valid for a three-month period and can be used for visits to the family doctor,

gynecologist, pediatrician and dentist. If you want to see another kind of specialist, you

need a referral from your family doctor. You have to submit the referral certificate to the

"Sozialamt" and they will check whether you need to see a specialist. If you do, the

"Sozialamt" will give you a certificate that states that your costs for the specialist will be

covered.

In case of emergency, you have a right to be treated, even you do not have this

certificate. You can submit it later. If the doctor prescribes you medication, you do not have

to pay anything extra at the pharmacy.

Entitlement:

Costs are covered for the following types of medical conditions:

acute and chronic pain and sickness

check-ups, costs related to giving birth and follow-up care for pregnant women

all immunizations for children and their check-ups (U1 to J1)

tetanus, diphtheria and polio immunizations for adults

dental check-ups (twice a year for those under 18 and once a year for adults)

You can find further information on immunization, child and adolescent health, and mental

health on the website of the Robert-Koch-Institut:

www.rki.de. All of the information is also available in English.

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5.2 People with Disabilities

There are different kinds of disabilities. As well as physical and mental disabilities,

psychological and psychosomatic problems may affect your ability to participate in everyday

social life. In Brandenburg, the "Landesamt für Soziales und Versorgung" examines the

extent of peoples' disabilities (known as "GdB") and issues passes for severely disabled

people (German: "Schwerbehindertenausweise") where necessary.

Landesamt für Soziales und Versorgung

Behlertstraße 48, 14471 Potsdam Service hotline: 0355- 289 38 00

Do you need more information or advice? Please contact the following office:

Büro für Chancengleichheit und Vielfalt der Stadt Potsdam

Beauftragter für Menschen mit Behinderung Christoph Richter Friedrich-Ebert-Straße 79/81, 14469 Potsdam Telephone: 0331- 289 10 85

or:

Pflegestützpunkt der Landeshauptstadt Potsdam

Jägerallee 2-4 (Haus 2), 14467 Potsdam Telephone: 0331- 289 21 10

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6. Family

6.1. Kindergarten

The "Kita" (or "Kindertagesstätte") is a German daycare center that also provides some

education for children aged between one and six. It is a place where your children can come

into contact with other children. They play, eat, sing and learn together. It is a good place for

your children to learn German in a fun, relaxed way.

Please contact the organization "Kita-Tipp" if you are looking for a daycare center for your

children.

All children, from when they turn one to when they complete the fourth grade at school, are

legally entitled to support, education and care at a "Kita" or similar daycare establishment

(e.g. "Hort").

You can apply for a "Kita" place through "Kita-Tipp" and check how many hours of childcare

per day you are entitled to. After you have received your reply, you must show it to your

children's daycare center.

Stadthaus, Kita-Tipp

Friedrich-Ebert-Straße 79-81, 14469 Potsdam Telephone: 0331- 289 22 41 or 0331 289 22 44 Opening times: Tuesday: 9 am – 12 pm and 1 pm – 6 pm, Thursday: 7 am – 8:30 am, 9 am – 12 pm and 1 pm – 4 pm

IMPORTANT: There are a lot of parents in Potsdam who are looking for "Kita" places for

their children, so it could take some time for you to find one. You might be offered a place

that is not very close to where you are living. If that happens, you will have to travel further

than expected to get to and from the "Kita". We recommend that you accept the space

offered to you, even if it is in a different area of Potsdam.

6.2. Immunizing Children

In Potsdam there is no general requirement that children be immunized. However, many

daycare centers refuse places to children who have not been immunized or are only partially

immunized.

IMPORTANT: Talk to your pediatrician about immunizations.

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6.3. Medical Check-ups for Children: Regular Health Checks

In Germany, a series of screening tests (known as "U1 – J1") are provided for children from

birth to the age of 18. Your pediatrician will talk to you about when the tests should take

place, or you will receive a reminder from the authorities (here: the

"Landesgesundheitsamt").

Please take your children to these appointments – they are free and they benefit your

children. The pediatrician will check whether your children's physical, mental and

psychological development is normal for their age. Every child is given a check-up booklet

(German: "Vorsorgeheft"), which you must bring to every appointment.

6.4. Parental Responsibility

In Germany, parents have the right to care for and raise their children: This right is called the

"Personensorgerecht" (right to custody). However, you also have the duty to supervise

your children in order to protect them from getting hurt and having accidents. In Germany this

is known as the "Aufsichtspflicht" (parental responsibility). It is important to ensure that

other people and their property are not damaged either.

IMPORTANT: If your children cause damage or injure themselves, you, as a parent, must

prove that you fulfilled your parental responsibility sufficiently. Not fulfilling your parental

responsibility could have legal consequences.

In Germany children enjoy special protection. Their wellbeing is monitored by the youth

service authorities (the "Jugendamt").

IMPORTANT: Any kind of violence towards children is considered a crime in Germany.

This includes parents hitting their children (see Section 225 of the German Criminal Code

(German: "§ 225 StGB"), "Maltreatment of Wards"). This could lead to you losing your right

to custody.

6.5. The "Jugendamt"

The "Jugendamt" is a government authority that provides services for children and young

people up to the age of 27 and for mothers, fathers and guardians (German:

"Personensorgeberechtigte").

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You and your children can receive help where you need it to create positive living conditions

for you and your family.

Services:

leisure activities and support for young people

provision of daycare services

assumption/transfer of guardianship

granting of maintenance payments

granting of support for education and child-rearing, social-pedagogical

educational and child-rearing support

safeguarding of child welfare

In emergencies you, the parents, but also your children can contact the "Jugendamt"

directly.

Jugendamt Potsdam

Stadthaus Potsdam, Palais Lichtenau 3, 14469 Potsdam Telephone: 0331- 289 0 Email: [email protected] Internet: www.potsdam.de

6.6. Crisis Hotline for Children and Young People

If you have problems at school, at home or with your friends and you need somebody who

will listen to you and provide help, you can call this hotline. You do not have to give your

name unless you want to:

Kinder- und Jugendtelefon "Nummer gegen Kummer"

(Crisis Hotline for Children and Young People)

Monday to Saturday, 2 pm – 8 pm Telephone: 0800 111 03 33 (free hotline)

As a child refugee or a young refugee you can also contact the following organization if you

have any problems or questions:

Internationaler Bund Berlin- Brandenburg gGmbH

Jugendmigrationsdienst Potsdam Charlottenstraße 30, 14467 Potsdam Telephone: 0331- 237 09 76

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Email: [email protected]

For children and young adults aged 12 –27 from a migrant background.

The employees at the "Jugendmigrationsdienst" are dedicated to representing your interests,

wishes and needs as a refugee in the city of Potsdam.

6.7. Pregnancy

While you are pregnant you can contact the pregnancy advisory services in Potsdam if you

have any questions, concerns or problems. It might be helpful if you bring somebody with

you to the appointment so that they can interpret for you. You can ask the social workers at

your accommodation about this.

Beratungsstelle für Familienplanung, Sexualität und Schwangerschaft pro familia Landesverband Brandenburg e.V. Charlottenstraße 30, 14467 Potsdam Telephone: 0331- 860 66 8 Caritas Erzbistum Berlin Schwangerschaftsberatung Potsdam Plantagenstr. 23/ 24, 14482 Potsdam Telefon: 0331- 710298 Fax: 0331- 710300 Email: [email protected] Internet: www.caritas-brandenburg.de/ Deutsches Rotes Kreuz, Kreisverband Potsdam/Zauch-Belzig e.V. Beratungsstelle für Schwangerschaft, Familienplanung und Sexualität Alleestrasse 5, 14469 Potsdam Telefon: 0331- 2011891 Fax 0331- 2011892 Email: [email protected] Internet: www.drk-potsdam.de (pregnancy advisory services in English available)

EJF gemeinnützige AG, Schwangeren- und Schwangerschaftskonfliktberatung Beratungshaus Lindenstraße Lindenstraße 56 14467 Potsdam Telefon: 331- 280 73 20 Fax: 0331- 280 73 33

While you are pregnant you can apply for money to buy maternity clothes and basic

supplies for your baby. You have to submit this application on time and show your

maternity record (German: "Mutterschaftspass") to the relevant authority. If you are going

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through the asylum procedure or receiving social welfare, the "Sozialamt" is responsible for

you. If you are receiving the unemployment benefit known as "Arbeitslosengeld II", the

Jobcenter is responsible.

6.8. Women's Emergencies

If you are affected by domestic violence, the "Frauenhaus Potsdam" is the first point of

contact for you and your children. You can call them at any time. If you want to, you can

stay there no matter what your cultural background is, and you can remain anonymous. The

"Frauenhaus" provides temporary secure accommodation and expert advice and support.

Frauenhaus Potsdam

Telephone: 0331- 964 51 6

Email: [email protected]

The "Autonome Frauenzentrum Potsdam" provides a special advisory service for female

migrants who are or have been affected by violence. Advice is avaible in English, Farsi

and German. Please call in advance to make an appointment. If it is difficult for you to

contact the organization, ask your social worker or another trusted person to assist you, so

that you can get help as soon as possible.

Autonome Frauenzentrum Potsdam

Telephone: 0331- 964 51 6

Are you pregnant and don’t want anybody to know?

No matter how difficult your situation is, it is possible to give birth anonymously, without your

identity being revealed.

You can find more information on the website www.geburt-vertraulich.de.

Or please contact one of the addresses above (6.7 “Pregnancy”).

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7. School Education

7.1. Compulsory education

All children in Germany have to go to school from the age of six (= compulsory education,

Schulpflicht). Compulsory education amounts to ten years in Brandenburg. In justified

exceptional cases, students can be exempted from attending school after completing the

8th grade. After full-time compulsory education has been completed, compulsory vocational

training begins (vocational school or secondary education level two, Sekundarstufe II) and is

completed at the latest once the student is over 18 years of age.

IMPORTANT: As the parent of a school-aged child, you must ensure that your child fulfills

the requirements of compulsory education and regularly participates in the lessons as well as

the obligatory events. If these conditions are not met, the local education authority

(Schulamt) will impose a financial penalty on you.

Children, who turn six years old before or by September 30th of any given year, are required

to attend school and must be enrolled in August of that year (currently valid, may change in

the 2015/16 school year).

A school entrance health examination will be conducted by the school doctor prior to

enrollment. Under certain circumstances, your child’s enrollment in the school may be

postponed. For example, this can be the case if your child has difficulties sitting still for

45 minutes and focusing on the teaching, meaning that he/she is not yet “mature” enough to

attend school.

IMPORTANT: Compulsory education for foreign children starts with the leaving of the initial

reception centre. Please note that children and adolescents are required to attend school

six weeks after the temporary residence permit (Aufenthaltsgestattung) or the short-term

permit (Duldung) have been issued. However, until the start of compulsory education, there

is a school right which must be applied for.

7.2. Education system

The education system in Germany varies widely in each of the 16 federal states. Different

educational degrees are recognized by the individual federal states. Both state and private

schools can be found in Germany. State schools are free of charge in Germany. Private

schools require a school fee to be paid by the parents. In Brandenburg, as part of their

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primary education (Primarstufe), all children generally attend primary school (Grundschule)

for six years. If your child is not yet sufficiently fluent in German at the time of enrollment,

he/she will be obliged to participate in language support classes.

IMPORTANT: Your child should not be excluded from enrollment in the 1st grade alone

because of insufficient or a lack of knowledge of German. A deferral under this criterion is not

permitted. The legal basis for this is Section 3 Paragraph 4 of the Integration Act (§3 Abs.4

Eingliederungsverordnung-EinglV).

Some schools in Potsdam provide so called “FLEX classes” (FLEX-Klassen). The children

will be eased into their entry into school in these classes. This approach summarizes the 1st

and 2nd grades and individually supports the students in mixed-aged learning groups.

For specific information on the registration process, please contact your chosen primary

school. Please ask your local social worker for a list of primary schools in Potsdam. If you are

unable to jointly find a place for a child, the Federal School Authority (Landesschulamt) will

provide you with assistance.

Koordination für die Beschulung asylsuchender Kinder – Landesschulamt

(Coordination for enrollment of asylum seeking children – Federal School Authority)

Heinrich-Mann-Allee 103, Haus 6 (Building 6), 14473 Potsdam

Telephone: 0331-740351002

The decision regarding which secondary school (secondary level, Sekundarstufe I) the child

will attend after primary school is made after the sixth grade. In Brandenburg, parents can

choose the secondary school. Whether your child is accepted, however, is dependent on

their grades and the assessment of teachers on the individual requirements of your child.

The following schools exist for secondary school (Sekundarstufe I), (grades 7 to 10):

Oberschulen (In several Federal Länder there are other types of school in

which Hauptschule and Realschule curricula are amalgamated: in Brandenburg

they are known as Oberschulen (Secondary schools)

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Gymnasien (College-preparatory secondary schools)

Gesamtschulen (with or without the final years of gymnasium pre-university

study. All school-leaving qualifications can be taken here.)

Secondary school (Oberschule) (7th to 10th grades) will be taught until the acquisition of

extended vocational training maturity (Erwerb der erweiterten Berufsbildungsreife, or EBR),

the vocational extension certificate (Fachoberschulreife, or FOR) or the right to attend the

sixth form at a gymnasium (gymnasiale Oberstufe, or GOST). Comprehensive schools

(Gesamtschulen), (7th to 13th grade) can be completed with an EBR and FOR, but also with

the general qualification for university entrance (allgemeine Hochschulreife, or AHR, which is

equivalent to the Abitur (high school diploma)).

Students are instructed from the 7th to the 12th grade at college-preparatory secondary

school (Gymnasium) until their high school diploma (Abitur), as the highest German school-

leaving qualification is known as. This diploma is a prerequisite for university study.

The Youth Migration Service of the International Bund (Jugendmigrationsdienst des Interna-

tionalen Bundes) is available for school system advice and for regulating the education of

pupils in secondary education (for contact details, see page 25).

Following the completion of the 10th grade, students can acquire a high school diploma

(Abitur) at secondary college (Oberstufenzentrum) with a vocational focus in three years or at

a technical college (Fachoberschule) in a two-year training course. They can also attend a

vocational school (Berufsfachschule) to gain an assistant profession (Assistentenberufs).

Furthermore, all students can apply for an apprenticeship (Ausbildungsplatz) in a (dual)

apprentice profession (Ausbildungsberuf). This form of education allows students to apply

their theoretical knowledge and their professional training on the job.

If your child has little or no knowledge of German and can therefore not follow the lessons,

he/she has, according to the Inclusion Regulation (Eingliederungsverordnung), a “right to

compensation of disadvantages” (Anspruch auf Ausgleich von Benachteiligung) and

“school support” (schulische Förderung). If required, preparatory groups, remedial courses

and/or native-language lessons can be offered. For questions, please contact the Potsdam

education authority (Schulamt Potsdam):

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Landesamt für Schule und Lehrerbildung Heinrich-Mann-Allee 103, Haus 6 (Building 6), 14473 Potsdam Telephone: 0331-740351002

Have you got any questions regarding this topic? Please contact the school career

guidance centre of the youth migration service (Schullaufbahnberatung des Jugend-

migrationsdienstes) (see the section “Family” “Telephone hotline for children and young

persons” (Krisentelefon für Kinder und Jugendliche).

7.3. Budget to cover translations

Parents can apply for a budget to cover translation/interpreting at school events such as

parents’ evenings or meetings with the teacher. Please contact your local social worker if you

want to apply. You can find more information in the “Language” section.

7.4. Educational and Participation Package (Bildungs- und

Teilhabepaket, or BuT)

Children and young people up to the age of 21, who receive benefits under the Asylum

Seekers Benefit Act (AsylbLG), Book Two or Book Twelve of the Social Security Code

(SGB II: basic income support for jobseekers (unemployment benefit) or SGB XII: social

assistance), or receive housing benefits/children’s allowance, may be entitled to payments

from the Educational and Participation Package (BuT). This additional financial support is

intended to help children and young people in need to participate in society and the

education system.

Benefits include:

Allowances for lunch in the school cafeteria or

10.00€ a month for sports or cultural events (for example, club membership fees)

Up to maximum of 100.00€ per school year for items they need for school (such as

books and writing materials)

money to cover the costs of trips organized by day-care centers, schools or day care.

To receive this money you need to submit an application to the Social Welfare Office

(Sozialamt). Please ask your social worker.

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More information is available on the Education and Participation Package (BuT) in German,

English, Russian, Turkish and Arabic at:

http://www.bmas.de/DE/Themen/Arbeitsmarkt/Grundsicherung/Leistungen-zur-Sicherung-

des-Lebensunterhalts/Bildungspaket/Publikationen/inhalt.html

7.5. Learning support

Does your child have learning difficulties, or does she/he need help with homework?

The following organizations in Potsdam offer free learning support for children and young

people with a migration background alongside the Youth Migration Service:

Studentisches Kulturzentrum Potsdam – Nachhilfe für Kinder aus

Migrantenfamilien

(Potsdam Student Cultural Centre – Learning Support for Children from Migrant

Families)

Hermann-Elflein-Strasse 10, 14467 Potsdam Telephone: 0331-6471014 When: Tuesdays, Wednesdays and Thursdays, 16.00–18.00 Where: always in the Seminar Room (through the front door, then up the stairs on the left)

Sekiz e.V. – Training for schoolchildren

Hermann-Elflein-Strasse 11, 14467 Potsdam Telephone: 0331-6200281

One-on-one learning support appointments can also be booked in advance.

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8. Mental and psychological pain: help during crises,

psychological counseling and psychotherapy

The events you lived through day in day out in your country of origin and which forced you to

become a refugee, as well as the journey itself, will have caused you a great deal of stress.

Now that you are safe, you need to allow yourself “time to arrive”. At first, although you may

feel relieved, your new life here in Germany is bound to seem strange. You also have to deal

with the uncertainty about what the future will bring, how your asylum procedure will go and

perhaps also concern about relatives and friends you had to leave behind. Once these

immediate pressures start to ease, however, feelings, thoughts, painful memories and even

physical reactions to what you have experienced may begin to surface. Terrifying images in

your head, feelings of depression or shock, wanting to avoid other people’s company,

experiencing extreme agitation, irritability, anxiety, despair, difficulty sleeping or

concentrating and so on: as human beings, we react in many different ways to the extreme

life events that you most likely suffered. Feelings, thoughts and behaviors such as these are

not unusual or signs of “madness”, especially given the difficult situation in which you found

yourself as a refugee. You may start to find them becoming persistent, taking over and

becoming oppressive. It may be that people around you have noticed this more clearly than

you yourself.

If there is anything that is preoccupying you or putting you under constant strain, we would

like to encourage you not to keep it to yourself. Do not hesitate to ask for the help you

need to feel better. Talking with the other residents in the home, who may have had the

same experiences as you, and above all with people you trust, may itself help to relieve

some of the strain. The local social workers also want to offer you this crucial “psychological

support”, in addition to practical, day-to-day assistance. Please tell the social workers clearly

if you need further assistance, since:

Psychologists are available to provide counseling and professional therapeutic

assistance! Psychotherapy can alleviate psychological suffering and mental problems.

If psychotherapy is necessary, it is provided under Sections 4 and 6 of the Asylum Seekers

Benefit Act (AsylbLG). If your asylum application is currently being processed, please contact

the Social Welfare Office (Sozialamt). They will explain the administrative procedure for

obtaining coverage of the costs in your case. Once you are officially recognized as a

person with a right to asylum, or have refugee status, the German health insurance funds are

responsible for funding care.

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IMPORTANT: Persons with mental disorders or persons who have been subjected to torture,

rape or other serious forms of mental, physical or sexual violence are considered “particularly

vulnerable” and are entitled to appropriate medical and psychological treatment (this is stated

in European Commission Directives: EU Directives 2003/9/EC and 2013/33/EU). A diagnosis

of a mental illness could have an effect on your asylum proceedings.

If you have problems implementing your claim for funding of the treatment of costs or

travel and interpreting costs by the Social Welfare Office, please contact your social worker

or help centers such as:

Beratungsfachdienst für MigrantInnen des Diakonischen Werkes Potsdam e.V.

(Special advisory services for migrants of the “Diakonischen Werkes Potsdam e.V.”)

Rudolf-Breitscheid-Str. 64, Hinterhaus (rear building), 14482 Potsdam One contact person there is Ms. Katrin Böhme Telephone: 0331-2008381 Email: [email protected] Internet: www.diakonisches-werk-potsdam.de/beratungsfachdienst-für-migrantinnen/

You are then entitled to an initial appointment with a doctor or psychologist. At this initial one-

to-one session you can discuss what would be the most appropriate form of counseling or

therapy for you and how to proceed. The three best known approaches are cognitive

behavior therapy, psychodynamic psychotherapy and analytical psychotherapy. Post-trauma

therapy may also be appropriate in some cases.

In order for the therapy to succeed, it is essential that you are able to talk freely in your own

language. It is not always easy to find a qualified interpreter to accompany you to the

appointment. It is essential to be accompanied by one of these professionals to ensure the

process is professional and confidential. It is therefore not advisable to use relatives or fellow

residents from your hostel as interpreters.

The language barrier should not be seen as an obstacle for you.

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IMPORTANT: The Ministry of Employment, Social Affairs, Women and Family has stated

that, where required, the costs of employing interpreters as well as the costs of treatment are

eligible for reimbursement.

Source: http://www.fluechtlingsrat-brandenburg.de/wp-content/uploads/2012/01/2015-03-Arbeitshilfe_-Aenderungen-

Asylbewerberleistungsgesetz_2015_pdf-Version-Stand-Maerz-2015.pdf [accessed on 27.09.2015]

The FaZIT organization currently provides help to refugees for free in the following

languages: Arabic, Bosnian, English, French, Hindi, Croatian, Kurdish, Kumyk, Persian, Polish,

Portuguese, Russian, Spanish, Turkish and Vietnamese (see Section: Linguists/Interpreters).

Addresses of psychotherapists with foreign language skills can be found under

www.kvbb.de ( Patients Doctor search)

Internet: http://arztsuche.kvbb.de/home.seam

Your social workers are also happy to assist you with your search.

The local Yellow Pages (Gelbe Seiten) or the Potsdam Industry Directory (Branchenbuch)

also offer address lists of possible contacts:

• www.gelbeseiten.de

• www.potsdam.de/branchen

The foundation for any constructive treatment and recovery is always a trusting relationship

with the psychologist or psychiatrist. If you do not feel that this trust is there after the first trial

sessions, changing to another therapist may be advisable.

IMPORTANT: Because many people seek professional psychological support and treatment,

there are unfortunately often waiting times for treatment with one of the insurance-approved

therapists in Potsdam and the surrounding areas. Therefore, please register your needs as

early as possible and make it known if your situation requires urgent help.

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In addition to doctors’ offices, there are also numerous other addresses and contacts offering

outpatient or inpatient assistance in Potsdam:

Traumaambulanz und Opferberatung Opferhilfe Brandenburg e.V.

(Counselling and support for victims, families and witnesses of violence)

Jägerstraße 36, 14467 Potsdam Telephone: 0331-2802725 Email: [email protected] Internet: www.opferhilfe-brandenburg.de

Sozialpsychiatrischer Dienst des Gesundheitsamtes

(Department of Health Social Psychiatric Services)

Friedrich-Ebert-Straße 79/81, 14461 Potsdam Telephone: 0331-2892428

The Malteser Traumanetzwerk is an organization that offers further information on, among

other things, looking for a therapist or qualified interpreters.

Malteser Traumanetzwerk

Internet: www.malteser-traumanetzwerk.de

The Klinikum Ernst von Bergmann gGmbH also has a Department of Psychiatry, Psycho-

therapy and Psychosomatics with inpatient care, two psychiatric outpatient units and

three day clinics for outpatient care.

Ernst von Bergmann Klinikum

Charlottenstraße 72, 14467 Potsdam Telephone: 0331-2410 Internet: www.klinikumevb.de

There are only a few drop-in centers and therapists that have specialized in refugee trauma

in Potsdam to date, so in your case it may be advisable to seek help in the neighboring city

of Berlin or in Fürstenwalde.

Behandlungszentrum für Folteropfer

(Treatment Centre for Victims of Torture)

GSZ Moabit, Haus K (Building K), Eingang C (Entrance C), Turmstraße 21, 10559 Berlin Telephone: 030-3039060 Email: [email protected]

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Xenion

Psychosocial support for victims of political persecution Paulsenstraße 55–56, 12163 Berlin Telephone: 030-3232933 Email: [email protected]

KommMit e.V. – Behandlungsstelle für traumatisierte Flüchtlinge, Fürstenwalde

(Treatment Centre for Traumatized Refugees, Fürstenwalde)

Schloßstr. 6/7, 15517 Fürstenwalde

Contacts:

Irena Petzoldová (Head of Treatment Centre, certified psychologist and psychological psychotherapist) Telephone: 03361/357 08 01 Email: [email protected] Ksenia Yakovleva (Coordinator, social worker) Telephone: 03361/357 08 00 Email: [email protected]

Büro für medizinische Flüchtlingshilfe Berlin

(Office for Medical Aid for Refugees Berlin)

Gneisenaustraße 2a, 10961 Berlin Telephone: 030-6946746 Email: [email protected]

8.1. Help in crises and emergencies

If you feel as though you are in an acute crisis and feel overwhelmed or desperate it can be

liberating and helpful to talk to someone who understands your worries and who will listen to

you and advise you – without knowing you personally. Telephone help lines provide a kind

of life counseling that is not linked to any religion. Some services can be reached around the

clock. As a caller, you do not have to reveal your identity but you can speak freely about your

problems. The trained counselors are there to accompany you on your way through the

crisis: perspectives can be developed in shared conversations that allow you to find new

courage and confidence.

Here are some examples of organizations that you can reach over the telephone:

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Telefonseelsorge Berlin Brandenburg

(Telephone Helpline Berlin Brandenburg)

24-hour emergency line: 0800-1110222 or 0800-1110111 (free)

Berliner Krisendienst (Berlin Crisis Service)

Telephone: 030-3906310

Russische Telefonseelsorge Doweria

(Russian Telephone Helpline Doweria)

Telephone: 030-44010606 (24 hour)

Muslim Helpline provided by Islamic Relief

Telephone: 030-443509

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9. Communication

9.1. Telephone

Fixed telephone and mobile providers are highly variable in both price and offers.

Please compare offers online before you sign a contract. So-called “prepaid-cards” are

non-contractual and are reloaded with as much credit as you choose. You can purchase

prepaid cards online as well as in convenience stores (Kiosks) and at many discount super-

markets. There are free alternatives, like Skype, for making internet calls both domestically

and abroad.

To make calls from public telephone booths, you usually need a telephone card, which you

can purchase at gas/petrol stations and convenience stores (Kiosks).

9.2. Internet

Are you looking for internet access? Many shelters and shared accommodations already

offer computer stations with internet access.

Otherwise you can also use the computers at the Potsdam public library (marked with “SLB”

for Stadt- und Landesbibliothek) for research purposes or visit one of the following internet

cafés (remember, you will need to purchase food or drink in the café to use the computers).

Telecafé (Internet + telephone worldwide)

Friedrich- Ebert- Str. 120, 14467 Potsdam

Refugees Emancipation e.V. (free Internet)

Zum Jagenstein 1, 14478 Potsdam

SLB Potsdam

Am Kanal 47, 14467 Potsdam

i- Café

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Konrad-Wolf-Allee 13, 14480 Potsdam

Bagels & Coffee

Friedrich-Ebert-Straße 31, 14467 Potsdam

Hellnet Mediacafé

Schloßstraße 13, 14467 Potsdam

Net Play In Internetcafé

Erlenhof 36, 14478 Potsdam

9.3. Post

You can send letters, cards and packages via the Deutsche Post or a private service. It is

important to find out how much the postage costs beforehand. Prices vary according to size

and weight. The easiest way is to bring your letter or package to the counter at the post

office. That way you can be sure that your mail has adequate postage.

Many of the letters you will receive will be from the Foreigner’s Office (Ausländer-

behörde), Social Services (Sozialamt), the Employment Office (Arbeitsamt) or other

administrative institutions. Since these letters/documents are very important for you,

it is recommended that you file and save them in notebooks or file folders.

(For more details, see section 3 „first steps“)

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10. Mobility

10.1. Public transport

To get around in Potsdam, you can use trams, buses or the urban rail system (S-Bahn).

The use of public transport costs money.

IMPORTANT: If you are traveling a lot in Potsdam, it is worth buying a monthly mobility

ticket (called a “Mobilitätsticket Brandenburg”) for 19.40€ per month. This is more cost

efficient than buying individual tickets. You must prove that you receive benefits according to

the Asylum Seekers Benefits Act! The mobility ticket is only valid for one month. You can buy

one at the VIP customer service office.

To purchase this ticket you will need a recent passport photo and your ID.

Timetables can be found at bus stops, in the train station, in VIP customer service offices

and on the internet.

VIP customer service office (main station)

Friedrich-Ebert-Str. 99, 14467 Potsdam Telephone: 0331-6614275

VIP customer service office (city centre)

Platz der Einheit 8, 14467 Potsdam Telephone: 0331-6614275

IMPORTANT: Do not travel without a valid bus or tram ticket. Regular checks are carried out. If

you fail to show a valid ticket, you will have to pay a penalty fare, which is currently 60€.

10.2. Getting around by bike

In Potsdam, many tasks can be very easily carried out on a bike. Please use the indicated

cycle paths. Traffic is regulated at intersections by traffic lights. The rule here is: when the

traffic light turns red, you have to stop. When it turns green, you can go. Before you start

cycling, please check the lights on the bike. If you cycle in the dark without fully functional

lights or cross the traffic lights at red, you could receive a fine. You can also be fined if you

telephone while cycling.

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Remember to keep a bike lock with you to protect your bike from theft!

If you are interested in getting a bike, ask to your social worker where free (= donated) or

inexpensive bikes are currently available.

10.3. Travelling by car

Not all drivers’ licenses are valid in Germany. If you already have a driver’s license from

your home country, you must get its validity checked at the Driver’s License Admissions

Office (Führerscheinstelle).

Führerscheinstelle Potsdam (Driver’s License Admissions Office Potsdam)

Helene-Lange-Str. 14, Haus 23, 14469 Potsdam Telephone: 0331-2891110

IMPORTANT: Driving without a valid driver’s license is considered a criminal offense in

Germany and is punishable by a fine or imprisonment! If you are traveling by car in Germany,

always make sure that all occupants of the vehicle are wearing seat belts and that babies

and children are sitting in appropriate car seats. Seatbelts must be worn at all times.

As a driver, you are only permitted to make telephone calls using a hands-free kit. Do not

drink alcohol or consume any drugs before you get behind the wheel.

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11. Money and making purchases

Payments in Germany are made using the EURO, a single currency shared by many

countries of the European Union. One EURO consists of 100 cents.

You can pay in cash everywhere. Many businesses and restaurants also accept debit cards

(EC-Karte or Girokarte) or credit cards on request. You have to have an account at a mutual

savings bank (Sparkasse) or a bank to get one of these cards. The money is then

automatically debited from this account when you pay by card.

11.1. How does a bank account work?

It is virtually essential to have a bank account to carry out day-to-day payments, look for

an apartment or get a job. Money is credited to the account through cash payments and

transfers, and debited by cash withdrawals (e.g. from cash machines/ATMs) or transfers

(e.g. to pay bills), standing orders (e.g. for regular payments of rent) etc. There are various

types of accounts.

It is best to ask the bank or savings bank about the conditions for opening and holding a

normal bank account (known as a “Giro” account), as well as how to set up and arrange

individual transactions (transfers, direct debits, standing orders etc.). It is very important to

compare the conditions and services offered by each provider. For example, many of them

will not charge you anything to set up and hold an account, but the fees they charge for

individual transactions may vary a lot.

IMPORTANT: If you are granted an overdraft limit (Dispositionskredit) it means that you can

“overdraw” your account up to a certain limit. This allows you to withdraw or transfer money

(e.g. from the branch ATMs) even if you actually have no credit left in your account. You are

automatically borrowing money from the bank. Borrowing this money is expensive and

incurs interest, which has to be repaid in addition to the amount of money you have

borrowed. Overdrafts are more expensive than a long-term loan, which you can take out in

agreement with the bank (e.g. for larger purchases). Account holders often fall into a “debt

trap” by using this overdraft facility. Additionally, unauthorized overdrafts may also be seen

as a breach of contract, which may lead to your account being suspended.

Banks occasionally refuse to let people on social benefits open a bank account. Although

there is no legal obligation for banks and savings banks to grant an account at the moment,

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an amendment to the law is currently being planned to combat discrimination and allow

“bank accounts for everyone”.

If you have difficulties opening an account – for example a “credit-only” account (one without

an overdraft) – arrange a meeting with the bank or savings bank and ask your social worker

to come with you. Alternatively, you can ask the bank to send you a letter refusing to issue

the account and then contact the Verbraucherzentrale (Consumer Advice Centre) (see

below). You can also submit a complaint free of charge to the umbrella associations of the

banks and savings banks. Back up your complaint by quoting the relevant legislation: the

savings banks’ voluntary commitment (see the Regulation on Transactions and

Administration of Savings Banks of 5th April 2006, Section 5 “Obligation to Provide Giro

accounts”) and in particular EU Directive 2014/92/EU, which must be transposed into

German law by 18.06.2016. The addresses of the Customer Complaints Offices are:

… for private banks:

Customer Complaints Office at the Federal Association of German Banks

(Bundesverband deutscher Banken e. V., Kundenbeschwerdestelle)

Burgstrasse 28, 10178 Berlin Telephone: 030-16633166 Internet: www.bankenombusmann.de

… for Volksbank/Raiffeisenbank:

Customer complaints office at the Federal Association of German Volksbanks and

Raiffeisenbanks

(Kundenbeschwerdestelle beim Bundesverband der Deutschen Volksbanken und

Raiffeisenbanken – BVR)

Schellingstrasse 4, 10785 Berlin Telephone: 030-2021 -1631, -1632 Internet: www.bvr.de

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… for the mutual savings banks (Sparkasse):

German Association of Savings Banks and Giro Banks

(Deutscher Sparkassen- und Giroverband)

Charlottenstrasse 47, 10117 Berlin Telephone: 030-20225-15 10 Internet: www.dsgv.de

… for publicly-owned banks:

Customer Complaints Office at the Federal Association of German Publicly-Owned

Banks

(Bundesverband Öffentlicher Banken Deutschlands (VÖB), Kundenbeschwerdestelle)

Postfach 11 02 72, 10832 Berlin Internet: www.voeb.de

11.2. Making purchases

Consumer Advice Centers (Verbraucherzentralen), which are located throughout Germany,

are non-profit institutions. They represent our interests as customers, purchasers and

consumers of goods. These associations are there to provide information and advice,

including legal advice as well as to give tips on how to save money, and are committed to

environmental protection. Their aim is to protect consumers against fraud, poor quality goods

and services, high prices, risks to health etc.

You can find out more information at www.verbraucherzentrale.de or www.vzb.de for

Brandenburg.

If you want to save money, it is worth doing a price comparison:

Prices of food, clothing and everyday items can vary enormously from one shop to another.

Shops and businesses sometimes have “special offers” (Sonderangebote) or “discounts”

(Rabatte) – check these, compare the quantities, prices and quality of the goods.

There are also “discount” shops, which generally offer cheaper goods or similar products

at a lower price. These include: Aldi, Lidl, Netto, Penny and Norma.

You can find fresh goods at Potsdam’s weekly markets, although prices there tend to be

higher. Shortly before the markets close in the afternoon, however, fruit, vegetables and

other fresh products are often offered at cheaper prices.

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Opening hours of shops and businesses also vary. Shops are normally open from 9:00-20:00,

Mondays to Saturdays, although smaller shops will often close at 18:00. In most cases shops

are closed on Sundays, with a few exceptions. Most shops display the exact opening times

on their windows or doors.

11.3. Getting by without much money…

For people in need – people on a low income or living on social benefits – there are facilities

in the city that you can also use if you need to.

Second-hand clothes and other donated items can be bought cheaply, for example from

Oxfam shops. Oxfam is an international charity that helps people around the world to

overcome poverty. The sales staff at these shops are volunteers. Shopping here is easy on

your wallet and also supports Oxfam’s charitable and development work.

OXFAM shop

Friedrich-Ebert-Strasse 11, 14467 Potsdam Telephone: 0331-2015390 Internet: www.oxfam.de/shops/potsdam

Opening times: Monday to Friday: 10:00-18:00; Saturday 10:00-14:00

You can, of course, find other second-hand shops (including children’s clothing, prams and

other equipment) in the telephone directory.

You can also get cheap furniture, household items, clothing, cutlery, books, electrical items,

toys, etc. from the “Exvoto” association. Please bring a document that proves you are in

receipt of benefits under the Asylum Seekers Benefit Act or social assistance (e.g. Mobility

Ticket).

Exvoto e.V. – Soziales Zentrum

(Exvoto e.V. – Social Centre)

Max-Eyth-Allee 44a, 14469 Potsdam Telephone: 0331-9512655 Email: [email protected] Opening times: Monday to Wednesday 9:00-18.00; Thursday/Friday 9:00-16:00; Saturday 9:00–13:00

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The association “Rückenwind” offers a second hand furniture exchange (Möbelbörse), helps

with moving and other social projects:

Rückenwind – Arbeits- und Sozialprojekte Brandenburg e.V.

Waldhornweg 17, 14480 Potsdam Telephone: 0331-60035010 Email: [email protected] Internet: www.aspb-potsdam.de

For just 1 Euro per visit, people in need can get food from:

Potsdamer Tafel e.V.

Telephone: 0331-2705889 Email: [email protected] Internet: www.potsdamer-tafel.de

Please bear in mind, however, that they will also first check that you are a resident of

Potsdam, how low your income is and/or what social benefits you receive.

Once your documents have been checked, you will receive an entitlement card.

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Where to get your Entitlement Card

(Please note – bring ID with you by the second visit at the latest, thank you!)

Drewitzer Strasse 22 A, 14482 Potsdam

Thursdays: 12:00-14:00:

Where to get goods

Drewitzer Strasse 22 A, 14482 Potsdam Wednesdays: 15:30-17:00 (numbers issued from: 10:00-11:00) Fridays: 14:00-16:00 (numbers issued from: 9:00-10:30)

and

Evangelisch-Freikirchliche Baptisten Gemeinde Potsdam

Schopenhauer Str. 8, 14467 Potsdam Tuesdays: 13:00-15:00 (numbers issued from: 9:00-11:30)

The social center run by the Volkssolidarität Landesverband Brandenburg e.V. also provides

various services in Potsdam, including supplying food and second-hand clothes. They are

currently (as of March 2015) situated at a temporary location in Potsdam’s “Dutch Quarter”

(Holländisches Viertel):

Soziales Zentrum Volkssolidarität

Benkertstrasse 3, 14467 Potsdam Opening times: 7:00-15:00 daily Telephone: 0331-901085 Email: [email protected] Internet: www.volkssolidaritaet.de

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13. Education and Vocational Training

13.1 Schooling/Studies and Vocational Training

Persons who have completed vocational training („Berufsausbildung“), or a course of study

have good prospects to find employment in Germany.

The Job Information Center („Berufsinformationszentrum“ – BIZ) of the German Employment

Agency (henceforth „Agentur für Arbeit“) offers comprehensive information about different

kinds of apprenticeships, and vocational training („Ausbildungsberufe“), as well as about the

entry requirements which apply. Financial assistance may be available during vocational

training („Berufsbildungsbeihilfe“ – BAB). You may apply for this type of financial assistance

with the Agentur für Arbeit. Further information is available from the career planning service

(“Berufswegplanungsberatung”) of the Youth Migration Service („Jugendmigrationsdienst“).

Jugendmigrationsdienst Potsdam

Charlottenstraße 30, 14467 Potsdam Phone: 0331-2370976 Mail: [email protected]

There are various different types of academic institutions in Germany: Universities

(„Universitäten“), Technical Universities („Technische Universitäten“), Universities for Applied

Sciences („Fachhochschulen“) and Colleges of Public Administration

(„Verwaltungsfachhochschulen“). As a general entry qualification to universities and

academic institutions, a higher school certificate is required („Fachhochschulreife“ or

„Abitur“). It may be necessary to pass additional entry exams or to show other qualifications.

The institutions have their individual rules on these particular entry requirements. In Potsdam

you may study at the following academic institutions:

Universität Potsdam (Uni Potsdam)

www.uni-potsdam.de/

Fachhochschule Potsdam (FH Potsdam)

www.fh-potsdam.de/

Fachhochschule für Sport und Management (FHSMP)

www.sportfh-esab.eu/

Filmuniversität Babelsberg Konrad Wolf (HFF Potsdam)

www.filmuniversitsaet.de/

Hoffbauer Berufsakademie (BA Potsdam)

www.hoffbauer-berufsakademie.de/

There is generally no tuition fee for completing a bachelor degree at a state university.

However, every student pays a small set contribution per semester. Tuition has to be paid at

private universities and for certain master programs. Under certain conditions, university

students (and students going to other schools) who have no or low income, may apply for

financial assistance from the government (BAföG). BAföG is a kind of loan, a part of which

must be paid back after completion of the studies. You may apply for BAföG with the

Potsdam Student Services (“Studentenwerk Potsdam”):

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Studentenwerk Potsdam, Amt für Ausbildungsförderung

Babelsberger Straße 2, 14473 Potsdam

www.studentenwerk-potsdam.de/studienfinanzierung.html

Highly gifted persons may apply for a scholarship with certain foundations. A list of

foundations offering scholarship programs is available from the University of Potsdam:

Scholarship programs:

www.uni-potsdam.de/studium/potsdam/kosten/finanzieren/stipendium.html

Important note: If you wish to apply for a place in a university program, please ask the

relevant institution which documents and certificates you are required to present. In some

cases these documents must be translated into German, and notarized. (See chapter “Work”

“Certificates and Documents”).

13.2. Adult learning

If you have completed your primary schooling and have already held a job, you may enter

the so-called “zweiter Bildungsweg”, in order to obtain a higher school degree than the one

you already have. For instance you can obtain the Abitur degree, which is the general

admission requirement for university in Germany. To learn more about “zweiter Bildungsweg”

please refer to:

Schule des Zweiten Bildungsweges “Heinrich von Kleist”

Friedrich-Ebert-Straße 17, 14469 Potsdam

Phone: 0331-2896734

Mail: www.zbw-kleistschule.de

Germany places emphasis on life-long learning for everyone, and continuing training and

education can be helpful in opening up new perspectives for work life. In addition, more and

more employers expect that their employees regularly undergo further training and

education. Perhaps this is the time for you to accept the challenge and find an opportunity to

become more educated.

Potsdam offers several possibilities to continue education after completing school or

university. Additionally, adult learning institutions offer to obtain general qualifications and

degrees. At adult learning institutions, you can enroll in part-time programs, correspondence

courses, as well as in day and evening courses. The Volkshochschule Potsdam (VHS) offers

very affordable courses for adults:

VHS Potsdam

Am Kanal 47, 14467 Potsdam

Phone: 0331-2894566

www.potsdam-vhs.de

Also the Job Center and the Agentur für Arbeit are an important partner in training and re-

training measures for adults. To find a suitable program among the more than 30,000

different educational opportunities offered in Berlin and Brandenburg, we recommend the

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website for further professional education in Brandenburg. You may make an appointment

for getting advice and information, so you will be in a better position to choose a suitable

education measure.

Berufliche Weiterbildung in Brandenburg

www.wdb-brandenburg.de/

An important contact is the Otto Bennicke Foundation (“Otto Bennicke Stiftung”), which has

been offering programs and projects for young migrants for over 50 years. For instance, the

foundation supports immigrated university applicants, students and academics. Moreover,

the foundation offers measures of further education and additional study programs. More

information is available online:

Otto Benecke Stiftung e.V.

www.obs-ev.de/

There is also a consulting service for young migrants who wish to obtain the required degree

to enter university, who wish to start a university program, or an academic career. Please

refer to:

Bildungsberatung Garantiefonds Hochschule

Caritasverband für das Erzbistum Berlin e.V., Jugendmigrationsdienst, Steglitz-

Zehlendorf

Frau Rüther

Schillerstr. 8 12207 Berlin

Phone: 030-666340801

Mail: [email protected]

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15 Politics: representation of your own interests

15.1 Social involvement

In Potsdam, both politicians and officials in administration and also the citizens themselves,

welcome you wholeheartedly as a new resident to the city – which, for the foreseeable future, is

going to be “your city”, too! We hope that what might initially feel like “life in a foreign land” will soon

turn into a trusting, supportive and vibrant life together with other Potsdam residents, and that you

will build and enjoy your new life in your own personal way. Many citizens of Potsdam are

“newcomers” who originate from other regions, states or nations.

At the same time we welcome the enrichment that you, as members of a different culture, will bring

to our urban community. We would like to encourage you to exercise your rights and

obligations in the spirit of human understanding, with tolerance, with a willingness to

compromise but also with confidence.

After you have taken your time to settle in Potsdam, please accept our invitation to participate

actively in shaping communal life. Your suggestions, additions, criticism and suggestions for

improvement are a valuable contribution to our society, which we appreciate. Should you

occasionally encounter difficulties with “the Germans” or “the system”, do not despair – maybe a

little relaxed, forgiving humour will help?

Our basic democratic order in Germany is based on the idea that anyone can and should participate

societally, socially and politically. Your involvement – for example here in your immediate

environment, your district, the city of Potsdam, the state of Brandenburg – is strongly encouraged.

This is the only way we can shape communal life (whether locally or nationwide) together. After all,

in day-to-day human and social coexistence, it is vital to take into account different perspectives and

exchange different points of view. We would like to encourage you to participate in public

discussions, in in order to resolve any problems.

In the state capital Potsdam there is, for instance, an office for citizen participation (Büro für

Bürgerbeteiligung). All residents of Potsdam can use this office in order to obtain information from

representatives of the municipal administration and an unaffiliated agency about your options for

participating including political planning and decision-making.

Verwaltungsinternes Büro – Landeshauptstadt Potsdam (office within public administration – state capital Potsdam) Telephone: 0331-2891055 and -1056 Email: [email protected] Postal address: Landeshauptstadt Potsdam

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Fachbereich Kommunikation, Wirtschaft und Beteiligung (Department for communication, economic matters and participation) Büro für Bürgerbeteiligung Friedrich-Ebert-Straße 79-81, 14469 Potsdam

Verwaltungsexternes Büro (mitmachen e.V.) (office outside of public administration (“participate” association)) Telephone: 0331-5881258 Email: [email protected]

For further information please go to: www.Buergerbeteiligung-Potsdam.de

By joining in with activities in your district that are aimed at bringing together “old and new

neighbours”, i.e. migrants and other residents in the district, you will be able to make contact with

your neighbours.

There is currently no specific “neighbourhood network” in Potsdam city centre, where residents can

get involved in their spare time. The following contacts might still be of interest to you because they

involve activities in the various districts of the city and the staff involved also have the inner-city

district in mind:

Stadtkontor/ Schlaatzer Allianz Schornsteinfegergasse 3, 14482 Potsdam Telephone: 0331-743570 Email: [email protected], Internet: www.stadtkontor.de bzw. http://www.stadtkontor.de/stadtentwicklung/soziale-stadt/am-schlaatz/schlaatzer-allian/

N.N. - Neue Nachbarschaften Koordinierungsstelle (new neighbourhoods coordination office) Stadtteilnetzwerk Potsdam West e.V. (district network Potsdam West) Geschwister-Scholl-Straße 51, 14471 Potsdam Telephone: 0331-58812600 or 0331-5881257 Email: [email protected] Internet: www.stadtteilnetzwerk.de/neuenachbarschaften/n-n-/

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15. 2 The representation of your interests as a refugee: Integration and assistance in cases of discrimination, conflict or violence

While in many areas of urban life the “welcoming culture” that Germany aspires to is alive and well,

some misunderstandings and conflicts might still arise. At times, migrants and refugees might

encounter disrespectful, harassing, intrusive or even violent behaviour from other people. Or there

might be situations in which you feel you are not treated appropriately or taken seriously. Do not

accept this passively but resist all manner of attacks against your person that you find

unacceptable. You are in a position to provide valuable information regarding where, in your

experience, an integration of migrants in our city still requires improvement. Above all, you should

indicate if you evidently feel discriminated against – for example, if you get the impression that

people demean you, that bureaucratic processes place you at a disadvantage or similar.

Your fellow citizens to whom you have already made contact as well as various organizations are

on hand to help you in this regard, should you need assistance. But in any case, your local social

workers are your first port of call should you encounter such problems.

15.3 The representation of your interests in the state capital Potsdam You have the option of raising your concerns or complaints directly and personally with various

political and administrative bodies of the state capital Potsdam. Some official contacts are listed

below:

The Commissioner for Migration and Integration, Ms Magdolna Grasnick,

can advise you on issues that are relevant to migration and integration. She campaigns for the

abolition of hostilities towards foreigners and promotes integration on many municipal levels.

Ms Grasnick Stadtverwaltung Potsdam, Friedrich-Ebert-Straße 79-81, 14469 Potsdam Telephone: 0331-2891083 Email: [email protected] Internet: www.potsdam.de

Migrantenbeirat der Landeshauptstadt Potsdam (migrants advisory board of the state capital

Potsdam)

The migrants advisory board advises the city council and its committees in order to promote the

integration of foreign citizens. In doing so the members of the migrants advisory board advocate the

interests of Potsdam citizens with a foreign passport.

Telephone: 0331-2893346 Email: [email protected] Postal address: Landeshauptstadt Potsdam, 14461 Potsdam Address for visitors: Stadthaus Potsdam, Hegelallee 6 – 10, Haus 6, Raum 18, 14467 Potsdam

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Beigeordnete “für Soziales, Jugend, Gesundheit und Ordnung” (councillor for matters

concerning social affairs, youth and public order) and thus also for the interests and social security

of refugees is currently:

Ms Elona Müller- Preinesberger Address for visitors: Stadthaus Potsdam, Friedrich-Ebert-Straße 79 / 81, 14469 Potsdam Postal address: Landeshauptstadt Potsdam, 14461 Potsdam Telephone: 0331-2893001 Email: [email protected]

You may also turn to the city council. The members of the city council have been elected by the

citizens of Potsdam. When passing resolutions as an institution/body, the city council therefore

constitutes the supreme representational body of the citizens. The city council also has a special

committee that hears petitions and complaints.

Büro der Stadtverordnetenversammlung (office of the city council) Landeshauptstadt Potsdam Stadthaus Potsdam, Friedrich-Ebert-Str. 79/81, 14469 Potsdam SVV-Büro (office of the city council): Room 268 - 274 Email: [email protected]

Or you could write a letter or an email to the Mayor, Jann Jakobs, the current head of the city

administration, should you want to raise a particular issue and make it public.

Landeshauptstadt Potsdam- Der Oberbürgermeister (state capital Potsdam – the Mayor) Friedrich-Ebert-Str. 79/81,14469 Potsdam Telephone: 0331-2890 Email: [email protected]

The Mayor is also the chairman of the initiative “Potsdam! bekennt Farbe” (Potsdam shows its

colours) – an alliance promoting tolerance, non-violence and a peaceful coexistence. For further

information in this regard, please visit our website at:

www.potsdam-bekennt-farbe.de

or the website of the state capital Potsdam at:

https://www.potsdam.de/kategorie/migration-integration

Your personal grievances and suggestions are also heard by the Bürgerservice (citizens’ service)

of the state capital Potsdam:

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Bürgerservice (citizens’ service Potsdam) Stadthaus, Friedrich-Ebert-Straße 79 - 81, 14469 Potsdam Telephone: 0331 289-1111 E-Mail [email protected]

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15.4 The representation of your interests in refugee-led organisations

You are cordially invited to participate in Brandenburg migrant council, a lobbying group

organised by migrants, which oversees various working groups and projects. On the website you

can find lots of information, advice and further addresses that might be of interest to you.

Flüchtlingsrat des Landes Brandenburg (Brandenburg migrant council) Rudolf-Breitscheid-Str. 164, 14428 Potsdam Telephone 0331-716499 Email: [email protected] Internet: www.fluechtlingsrat-brandenburg.de

The association “Women in Exile” was founded by refugee women and campaigns for the self-

empowerment of refugee women who frequently are in charge of organizing daily family life. It

supports refugee women in the exercise of their rights, fights for the improvement of their living

conditions, for the protection against sexual violence and to overcome isolation. The association

also provides information in many languages on current developments in refugee policy.

Women in Exile Berlin Brandenburg e.V. Rudolf-Breitscheid-Str. 164, 14482 Potsdam Telephone: 0331-24348233 Email: [email protected] Internet: www.women-in-exile.net

Another self-initiated and self-organized project to empower and emancipate refugees, which

operates free Internet cafés and offers a wide range of educational programmes, among other

things, is:

Refugees Emancipation e.V. Zum Jagenstein 1, 14478 Potsdam Telephone: 0331-2016927 or 0331-2015758, mobile: 0176-36266043 Email: [email protected] Internet: www.refugeesemancipation.com

Free anti-discrimination advice and advice for victims of right-wing violence is provided,

independently from any state authorities, by:

Opferperspektive (victim’s perspective) e.V. Potsdam Rudolf-Breitscheid-Straße 164, 14482 Potsdam Telephone: 0331-8170000, mobile: 0151-59100083 Email: [email protected] Internet: www.opferperspektive.de

In addition, throughout Germany you can turn to the following office:

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Antidiskriminierungsstelle des Bundes (German anti-discrimination office) Glinkastraße 24, 10117 Berlin Telephone (switchboard): 030-185551855 Telephone advice in the event of discrimination: 030-185551865 (Monday to Friday 9-12, 13-15) Email: [email protected]

A group of young refugees in Brandenburg, which is also represented throughout Germany, has

joined up under the name “Jugendliche ohne Grenzen” (youth without borders). They organize

joint activities and jointly campaign for their rights – e.g. for the right to stay and the right to

participate in the education system. We would like to invite you, as young people, to participate in

this project. Dates for consultations and meetings in Potsdam can be found under:

Jugendliche ohne Grenzen (youth without borders) Friedrich-Engels-Str. 22, 14482 Potsdam www.facebook.com/jogs.brandenburg Email: [email protected]

The following is an association of committed individuals and various social and religious

organizations in Brandenburg:

Aktionsbündnis gegen Gewalt, Rechtsextremismus und Fremdenfeindlichkeit (action alliance against violence, right-wing extremism and xenophobia) Mittelstraße 38/39, 14467 Potsdam Telephone: 0331-505824-26, -27, -28 Email: [email protected] Internet: www.aktionsbuendnis-brandenburg.de

The PAVLO association is aimed at strengthening public awareness about the role of pan-

Africanism, especially the role of women in African empowerment processes:

Pan-African Women’s Empowerment and Liberation Organization (PAWLO-Germany) e. V. Benzstraße 4, 14482 Potsdam, Postfach 601054,14410 Potsdam Telephone: 0331-50595880, mobile: 0176-25742654 Email: [email protected] Internet: www.pawlo-germany.org

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What the Federal Republic of Germany stands for:

An overview of the German political system

Germany is a democracy, which means that “the people rule”.

The German constitution (Grundgesetz – GG) states that “all State power emanates from the

people”; the constitution forms the main legal basis of communal life in Germany. The Federal

Republic of Germany (Bundesrepublik Deutschland – BRD) explicitly calls itself a “social state”,

whose aim it is to ensure social security and justice. In line with this principle, the State assists

people who are unable to support themselves through their own work, whether at all or in part, by

providing a number of state benefits which are enshrined in law. In times of crisis and in the face of

“risks” such as unemployment, illness or the need for care, a certain standard of living is ensured for

every citizen. Children and families receive special support. Besides the typical social security

benefits, other examples include: unemployment benefits, housing benefits, social assistance, child

and youth welfare, parental allowance etc. as well as benefits for asylum seekers.

The “rule of the people” is exercised indirectly: the parliament (Bundestag) as the supreme

legislative body is the elected representative of the people. Citizens who are eligible to vote – those

who are 18 years of age or above and who have German citizenship – elect representatives, i.e.

individuals (parliamentarians) and parties who, for a certain specific time, are empowered to take

political action as representatives of the will of the people. MPs and parliamentary parties, for

instance, are elected every 4 years.

In accordance with strict rules, the elections must be carried out “generally” (i.e. all adult German

nationals are eligible to vote), “directly” (i.e. MPs are directly elected), “freely” (i.e. voters must be

able to decide without any coercion or pressure), “equally” (i.e. every vote carries the same weight)

and “secretly” (i.e. the election must be organized in a way that ensures that each citizen is able to

vote in secret; a citizen does not have to account for his or her choice of vote to anyone).

The various parties are under an obligation to discuss their political goals publicly in order to enable

citizens to obtain an understanding on who best represents their political interests. On this basis,

they can get involved accordingly and make informed decisions on election days.

Federal elections, state elections, local elections and European elections are the most important

elections. Elections to the German Parliament (Bundestag) and the European Parliament take place

nationwide; the legislative assembly of the German state of Brandenburg (Landtag), for instance,

sits in Potsdam and is elected by the citizens of Brandenburg in state elections; in the local

elections the heads of district authorities and the mayors are elected as well as the elected

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representatives in municipalities/ local authorities/ cities and counties. In Brandenburg young people

are entitled to participate in local elections as early as from the age of 16.

Those who participate politically in the State are required to comply with applicable laws and

especially with the unchangeable constitutional rights. They are answerable to the people for their

actions and decisions.

The principle of “separation of powers” is meant to guarantee, among other things, that the

judiciary is independent of the government. The three forms of state power, i.e. the legislative

power, the executive power (government), and the independent judiciary (courts) are also bound by

constitutional rights and existing laws.

The federal government (Bundesregierung) as the executive power, is composed of the

chancellor and the federal ministers. Currently, the German chancellor Dr. Angela Merkel (leader of

the political party, Christian Democratic Union – CDU) rules at the head of a “grand coalition”

consisting of CDU/CSU (Christian Social Union) and the Social Democratic Party – SPD. By

introducing draft legislation into parliament, the government also participates in the legislative

process. Parliament is made up of MPs, groups and “fractions” (associations of members of one

party). Its composition, the distribution of seats, is determined by the previous election by the

citizens.

The president (Bundespräsident) as the official head of state of the Federal Republic of Germany

is non-partisan; the current president is Joachim Gauck. Although he has some political powers

under the constitution, he does not have any day-to-day political responsibilities. His position is

rather that of a representative office: he “embodies the State”. In giving his opinions he acts as a

“moral authority” and he is supposed to take into account and include the different groups in society.

A variety of human and civil rights as well as the rights and protection of the individual

against the State are enshrined in the German constitution, the Grundgesetz.

The following important constitutional values and, thus, rights are enshrined in the constitution:

Respect for and the protection of human dignity (see article 1)

The right to freedom of personal development (see article 2)

The right to life and physical integrity (see article 2)

The equality of all people before the law (see article 3)

Equal treatment of men and women (see article 3)

Prohibition of discrimination: prohibition of discrimination or preference on the grounds of

characteristics such as gender, ethnicity, race, language, native country and origin, and

faith, religious or political beliefs (see article 3)

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No one may be disadvantaged because of his or her disability (see article 3)

Freedom of assembly, freedom of expression and freedom of the press (see articles 5 and

8)

The guarantee of property and inheritance law (see article 14)

Other important constitutional rights are listed in the German constitution.

In addition, the constitution characterizes and enshrines the principles under which the political

system of the Federal Republic of Germany operates (federal state, democracy, rule of law, social

state).

The constitutional court is the highest court and the “keeper of the constitution”. In addition to the

constitution as the basis of our legal system, there are many other laws. Citizens are entitled to

assert their rights before various federal and state courts – depending on the subject matter and

the claim – i.e. citizens may request the enforcement of their various different statutory claims.

In the Federal Republic of Germany the relationship between the State and churches and

religious communities is one of partnership; as a general rule, however, the State aims to maintain

religious neutrality and represent ideological diversity. The State can therefore be thought of as an

“impartial mediator” between different ideologies – a mediator that is always bound by the

provisions of the constitution.

Under the constitution, Germany has a federal structure.

This means that the “Federal Republic of Germany” is a federal State made up of 16 individual

states (Länder) each of which, in turn, has their own sovereign power – i.e. authority to take

political action, constitution, government/ parliament and administration.

Die 16 German states (including Berlin, Hamburg and Bremen as “city-states”) are:

Baden-Wuerttemberg, Bavaria, Berlin, Brandenburg, Bremen, Hamburg, Hesse,

Mecklenburg-Western Pomerania, Lower Saxony, North Rhine-Westphalia, Rhineland-

Palatinate, Saarland, Saxony, Saxony-Anhalt, Schleswig-Holstein and Thuringia.

The individual German states (Länder) participate in the legislative process through an institution

called the “Bundesrat” (federal council), which is the “parliament of the individual states’

governments”. The elected state governments of the Länder appoint the federal council members.

The interplay of the overall federal State (Bund) and the individual states (Länder) is regulated by

law.

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This tiered structure of responsibilities (principles of federalism, subsidiarity) and the separation

of powers (legislative, executive, judiciary) is intended to prevent a concentration of power within

the system. In addition to the responsibilities of the federal government, the affairs of the community

are thereby regulated in regional, local as well as flexible policy-making, which is close to the

citizens. The political will of the citizens and their democratic participation are, after all, key.

The citizens themselves are able to get involved for the common good by joining parties and other

organizations where people with common interests and goals come together: clubs, federations,

churches, associations and communities of various kinds. These deal with topics and

responsibilities in the fields of sports, culture, religion, social matters and policy etc.

Democracy lives by such voluntary and mostly unpaid citizens’ contributions.

For further information about the state structure, legal system and how the Federal Republic of

Germany perceives itself, please see the following links:

Constitution online: http://www.gesetze-im-internet.de/gg/ Federal Ministry of the Interior: http://www.bmi.bund.de or the Bundeszentrale für politische Bildung (federal agency for political education): http://www.bpb.de