2019 fall conference agenda · 2019-08-05 · marquis 14 5:30 - 6:30 p.m. meeting level 2: marquis...

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9:00 a.m. - 12:30 p.m. Meeting Level 2: Marquis 12 10:30 a.m. - 4 p.m. 10:30 a.m. - 6 p.m. Meeting Level 2: Marquis 14 Noon - 5 p.m. 1 - 6 p.m. Meeting Level 2: Marquis 14 5:30 - 6:30 p.m. Meeting Level 2: Marquis 15 4:30 - 6 p.m. Meeting Level 2: Marquis Foyer 6 - 8 p.m. Meeting Level 2: Marquis 12-13 7- 8 a.m. Meeting Level 1: Georgetown Room 7 a.m. - 6:30 p.m. Meeting Level 2: Marquis 14 7:30 - 11:30 a.m. Meeting Level 2: Marquis Foyer 8 a.m. - 6:30 p.m. Meeting Level 2: Marquis 14 8:30 a.m. - 5 p.m. Meeting Level 2: Marquis 15 National Creditors Bar Association Board of Directors Meeting All National Creditors Bar Association Members are welcome to attend. Networking Refreshments Registration Desk open Client Individual Meetings By invitation only. NCBA 2019 elections voting station open. Visit creditorsbar.org/elections2019 for details. Professional Women in the Collection Industry “PWCI” Cocktail Social PWCI is a fast growing network of professional women in the credit, collection and call center industry. Please join PWCI for their conference social. Networking Welcome Reception Before you head out for dinner with your colleagues and clients, join your fellow National Creditors Bar Association members for this casual mixer with cocktails and light appetizers. It’s a great opportunity to reconnect with colleagues you haven’t seen in a while and make new friends. National Creditors Bar Association New Member and First Time Attendee Networking Reception and Dinner If you are a new NCBA member or first time attendee to an NCBA Conference, we want to welcome you! Be our guest for a special dinner. Join us for introductions, conversation, good food and fun while meeting leadership of the organization and fellow first time attendees and new members. Don’t forget to bring your business cards! RSVP to [email protected] Group Yoga Class (complimentary) From beginners to advanced, the instructor will personalize the class to your needs. This class will improve your strength, flexibility and concentration through breathing, transition and relaxation. Sign up at the NCBA Conference Registration Desk or by emailing [email protected]. Registration Desk open Barron & Newburger’s Espresso Sidebar Enjoy a complimentary coffee drink prepared just for you by a skilled barista. NCBA 2019 elections voting station open. Visit creditorsbar.org/elections2019 for details. Speaker / Sponsor Lounge Session speakers and conference sponsors only, please. Wednesday, October 16 Thursday, October 17 2019 Fall Conference Agenda Agenda subject to change. National Creditors Bar Association 2019 Spring Conference 1 Sponsored by Sponsored by The Defense Bar Sponsored by Sponsored by Sponsored by Sponsored by Sponsored by

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Page 1: 2019 Fall Conference Agenda · 2019-08-05 · Marquis 14 5:30 - 6:30 p.m. Meeting Level 2: Marquis 15 4:30 - 6 p.m. Meeting Level 2: Marquis Foyer ... Debt Collection Litigation in

9:00 a.m. - 12:30 p.m.Meeting Level 2: Marquis 12

10:30 a.m. - 4 p.m.

10:30 a.m. - 6 p.m.Meeting Level 2:Marquis 14

Noon - 5 p.m.

1 - 6 p.m.Meeting Level 2:Marquis 14

5:30 - 6:30 p.m.Meeting Level 2:Marquis 15

4:30 - 6 p.m.Meeting Level 2:Marquis Foyer

6 - 8 p.m.Meeting Level 2:Marquis 12-13

7- 8 a.m. Meeting Level 1: Georgetown Room

7 a.m. - 6:30 p.m. Meeting Level 2: Marquis 14

7:30 - 11:30 a.m.Meeting Level 2:Marquis Foyer

8 a.m. - 6:30 p.m.Meeting Level 2: Marquis 14

8:30 a.m. - 5 p.m.Meeting Level 2: Marquis 15

National Creditors Bar Association Board of Directors Meeting All National Creditors Bar Association Members are welcome to attend.

Networking Refreshments

Registration Desk open

Client Individual Meetings By invitation only.

NCBA 2019 elections voting station open.Visit creditorsbar.org/elections2019 for details.

Professional Women in the Collection Industry “PWCI” Cocktail SocialPWCI is a fast growing network of professional women in the credit, collection and call center industry. Please join PWCI for their conference social.

Networking Welcome ReceptionBefore you head out for dinner with your colleagues and clients, join your fellow National Creditors Bar Association members for this casual mixer with cocktails and light appetizers. It’s a great opportunity to reconnect with colleagues you haven’t seen in a while and make new friends.

National Creditors Bar Association New Member and First Time Attendee Networking Reception and DinnerIf you are a new NCBA member or first time attendee to an NCBA Conference, we want to welcome you! Be our guest for a special dinner. Join us for introductions, conversation, good food and fun while meeting leadership of the organization and fellow first time attendees and new members. Don’t forget to bring your business cards! RSVP to [email protected]

Group Yoga Class (complimentary)From beginners to advanced, the instructor will personalize the class to your needs. This class will improve your strength, flexibility and concentration through breathing, transition and relaxation. Sign up at the NCBA Conference Registration Desk or by emailing [email protected].

Registration Desk open

Barron & Newburger’s Espresso SidebarEnjoy a complimentary coffee drink prepared just for you by a skilled barista.

NCBA 2019 elections voting station open.Visit creditorsbar.org/elections2019 for details.

Speaker / Sponsor LoungeSession speakers and conference sponsors only, please.

Wednesday, October 16

Thursday, October 17

2019 Fall Conference Agenda

Agenda subject to change.

National Creditors Bar Association 2019 Spring Conference 1

Sponsored by

Sponsored by

The DefenseBar

Sponsored by

Sponsored by

Sponsored by

Sponsored by

Sponsored by

Page 2: 2019 Fall Conference Agenda · 2019-08-05 · Marquis 14 5:30 - 6:30 p.m. Meeting Level 2: Marquis 15 4:30 - 6 p.m. Meeting Level 2: Marquis Foyer ... Debt Collection Litigation in

Agenda (continued)

National Creditors Bar Association National Office, 8043 Cooper Creek Blvd., Suite 206, University Park, FL 34201Phone (202) 861-0706 | Fax (240) 559-0959 | Website www.creditorsbar.org | Email [email protected]

2

8 - 11 a.m. Meeting Level 2:Marquis Foyer

8 a.m. - Noon

8:30 - 9:30 a.m.Meeting Level 2:Marquis 12

9 - 10 a.m. Meeting Level 2: Marquis 6

9:35 - 10:05 a.m.Meeting Level 2:Marquis 7-8

10:10 - 11:10 a.m. Meeting Level 2: Marquis 6

10:10 - 11:10 a.m.Meeting Level 2:Marquis 12

10:20 - 10:50 a.m.Meeting Level 2:Marquis 9-10

10:55 - 11:25 a.m.Meeting Level 2:Marquis 7-8

11 a.m. - 6:30 p.m.Meeting Level 2: Marquis 1-5

11 a.m. - 6:30 p.m. Meeting Level 2: Marquis 1-5

Networking Refreshments

Professional HeadshotsOpen to all conference attendees. $25 fee payable to the photographer includes sitting and digital download. Images will be available approximately 2 weeks after the conference. Limited availability.

Client Group Meeting: LCS Financial Services Corporation By invitation only.

Debt Collection Litigation in the Supreme CourtThis session will survey Supreme Court jurisprudence on collection law. Even before the passage of the Fair Debt Collection Practices Act, debt collection cases were decided by the Supreme Court. The impact of these rulings changed many of the former rules and procedures in collection cases. Recently, a number of FDCPA cases have reached the Supreme Court resulting in additional changes to how collection lawyers handle cases. Ronald S. Canter, The Law Offices of Ronald S. Canter, LLCJoseph Messer, Messer Strickler, Ltd.Stephen H. Turner, Lewis Brisbois Bisgaard & Smith

Client Group Meeting: Harvest Strategy Group, Inc.OPEN meeting - all full conference attendees are welcome to attend.Harvest Strategy Group, Inc. is seeking attorneys in New Mexico, Nevada, and Missouri for their debt buyer inventory. They are also looking for firms interested in filing for replevin orders. Attend this informational meeting to learn more.

The Big Bang in Websites - ADA LitigationDo you have a website? Have you ever considered whether your website is ADA compliant? Some plaintiff attorneys have. The plaintiff’s bar that specializes in ADA lawsuits has found an exciting new field – website ADA lawsuits. There were 2,285 lawsuits filed in 2018, an increase of 181% from the of lawsuits filed in 2017. Do you know if your website is accessible to people with low vision, blindness, hearing loss, learning disabilities, and limitation of movement? How do you make your website ADA compliant? Learn from the experience that Dunkin’ Donuts, Dominoes, Harvard, Hooters, and Winn-Dixie had when they were sued. And what adjustments need to be made to your website. June D. Coleman, Carlson & Messer LLPLaurie Nelson, Autoscribe Corporation

Client Group Meeting: North American RecoveryOPEN meeting - all full conference attendees are welcome to attend.North American Recovery is looking for collection law attorneys in various states across the U.S. Attend this informational meeting to learn more.

Client Group Meeting: Capital OneBy invitation only.

Client Group Meeting: TRAKAmericaBy invitation only.

Exhibit Hall opensMeet and network with fellow NCBA members, conference attendees, clients, and representatives of the companies that provide the products, services and materials that benefit your practice.

The NCBA Water Cooler & Networking ZoneThe Water Cooler is the hot new place for networking, idea-sharing, conversation, and meet-ups! Are you a new NCBA member or first-time conference attendee? The new Networking Zone is a friendly place for first time attendees and new members to meet and dine with more experienced conference attendees.

Sponsored by

Thursday, October 17 (continued)Sponsored by

Sponsored by

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Agenda (continued)

Agenda subject to change.

11:20 a.m. - 12:20 p.m. Meeting Level 2: Marquis 6

11:30 a.m. - 12:30 p.m.Meeting Level 2:Marquis 9-10

12:20 - 1:30 p.m.Meeting Level 2: Marquis 1-5

12:45 - 1:45 p.m.Meeting Level 2:Marquis 7-8

1:00 - 1:30 p.m.Meeting Level 2:Marquis 12

1:30 - 2:30 p.m.TBD

1:30 - 2:30 p.m. Meeting Level 2: Marquis 6

1:50 - 2:50 p.m.Meeting Level 2:Marquis 9-10

2:00 - 2:30 p.m.Meeting Level 2: Marquis 12

2:40 - 3:40 p.m. Meeting Level 2: Marquis 6

2:55 - 3:25 p.m.Meeting Level 2: Marquis 7-8

Online Lending: What the Collection Attorney Needs to Know About Internet TransactionsThis session will provide an explanation of innovative online products and explore common issues faced by collection attorneys seeking to enforce loans and accounts originated through internet transactions. This discussion will include hurdles faced in state court collection litigation, recent significant litigation involving fintech, federal/state developments affecting marketplace lending, and other considerations. Gregory R. Dye, Shermeta Law Group, PLLCManuel H. Newburger, Barron & Newburger, P.C.Nicole Strickler, Messer Strickler, Ltd.

Client Group Meeting: Credit AcceptanceBy invitation only.

Networking Lunch in the Exhibit HallJoin your fellow NCBA members, conference attendees, clients, and exhibitors for lunch and networking in the exhibit hall.

Client Group Meeting: Encore Capital Group - Midland Credit Management (MCM)By invitation only.

Client Group Meeting: ARSIOPEN meeting - all full conference attendees are welcome to attend.ARSI is looking for consumer collection attorneys in all regions. Attend this informational meeting to learn more.

Defense Bar Steering Committee

Don’t Be Afraid! Creditor Compliance with Regard to Medical Disability Hardship or Veteran Issues Medical disability is a common basis for a customer’s claim of hardship. What does this mean for you and your client? Should collection continue? How can the collector assess the severity of the medical conditions as it relates to the hardship request? If the customer mentions Social Security or Veteran disability, how does this affect risk awareness? What pre-suit and post-judgment enforcement options are there for the collector? Attorney David Ashe is a former NCBA board member and Marine Corps judge advocate now specializing in Social Security and veteran disability law. He seeks to demystify the intersection of medical hardship and disability law with a goal of ensuring a collector is informed, compliant and risk-aware when reaching such customers. David B. Ashe, Esq., Alperin Law, PLLC

Client Group Meeting: Ford Motor Credit CompanyBy invitation only.

Client Group Meeting: AACANet, Inc.OPEN meeting - all full conference attendees are welcome to attend.AACANet, Inc. is seeking attorneys for all coverage at this time. Attend this informational meeting to learn more.

The Unique Legal Risks of Healthcare Collections and How to Address ThemThe risks associated with healthcare collections are unique. On top of the federal and state regulations concerning collection practices, healthcare collectors need to consider the unique trip wires involved in collecting and communicating with consumers regarding accounts involving spouses and minors, staying up-to-date on ever-changing requirements from Attorneys General and the CFPB, and remain profitable and compliant. Jessica Klander, Bassford Remele, P.A.Christopher Morris, Bassford Remele, P.A.

Client Group Meeting: Bank of AmericaBy invitation only.

Thursday, October 17 (continued)

National Creditors Bar Association 2019 Fall Conference 3

Healthcare Track

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3 - 4 p.m.Meeting Level 1:Georgetown

3:30 - 5:00 p.m.Meeting Level 2:Marquis 9-10

3:40 - 4 p.m.Meeting Level 2: Marquis 1-5

4 - 5 p.m. Meeting Level 2: Marquis 6

4 - 5:30 p.m. Meeting Level 2: Marquis 13

4:30 - 5 p.m.Meeting Level 2:Marquis 7-8

5 - 6:30 p.m. Meeting Level 2: Marquis 1-5

6:30 - 9 p.m. TBD

6:30 - 7:30 a.m.2nd Floor:Cherry Blossom

7:30 a.m. - 5:15 p.m.Meeting Level 2:Marquis 14

7:30 a.m. - 5:00 p.m.Meeting Level 2:Marquis 15

JST Customer Get TogetherJST customers only, please.

Client Group Meeting: JPMorgan Chase Bank N.A.By invitation only.

Networking Refreshment Break in the Exhibit Hall

Attorneys’ Fees - How to Get Them and How to Stop ThemThe presentation will cover the proper way to “prove-up” your attorneys fees in a collection matter (including those that are contingency based) and will cover appropriate strategies to help prevent consumer counsel from recovering the total amount of fees sought (i.e. affidavits from other practitioners; lodestar; etc.). Andrew M. Schwartz, Marshall Dennehey Warner Coleman & Goggin, PCDavid M. Schultz, Hinshaw & Culbertson, LLPMitchell L. Williamson, Barron & Newburger, P.C.

Clients-Only ReceptionAttendees from direct credit issuers and any non-attorney owned or managed debt-buyers and networks are cordially invited to attend this invitation-only interactive event. After a long day of meetings, enjoy drinks and pre-dinner hors d’oeuvres with your fellow colleagues. Direct credit issuers, non-attorney owned or managed debt-buyers and network attendees only, please.

Client Group Meeting: The Aubrey Law Firm, P.C.OPEN meeting - all full conference attendees are welcome to attend.The Aubrey Law Firm, P.C. is looking for commercial collection attorneys nationwide. Please attend this informational meeting for details.

Networking Reception in the Exhibit HallIt’s time for cocktails and hors d’oeuvres in the Exhibit Hall. Mingle with fellow National Creditors Bar Association members, attendees and those who provide products, services and materials that benefit your practice.

National Creditors Bar Association First Timer & New Member Networking EventFirst time attendees and new NCBA members are welcome to join us for an enjoyable networking event. Details to be announced. This complimentary activity is sure to be an excellent outing with friends old and new. RSVPs are required to [email protected] or at the Conference Registration Desk.

Group Yoga Class (complimentary)From beginners to advanced, the instructor will personalize the class to your needs. This class will improve your strength, flexibility and concentration through breathing, transition and relaxation. Sign up at the NCBA Conference Registration Desk or by emailing [email protected].

Registration Desk open

Speaker / Sponsor LoungeSession speakers and conference sponsors only, please.

4National Creditors Bar Association National Office, 8043 Cooper Creek Blvd., Suite 206, University Park, FL 34201Phone (202) 861-0706 | Fax (240) 559-0959 | Website www.creditorsbar.org | Email [email protected]

Agenda subject to change.

Thursday, October 17 (continued)

Agenda (continued)

Sponsored by

Sponsored by

Sponsored by

Friday, October 18

Sponsored by

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Agenda (continued)

Agenda subject to change.

7:30 - 8:30 a.m.Meeting Level 2: Marquis 1-5

7:30 - 11:30 a.m. Meeting Level 2:Marquis Foyer

7:30 a.m. - 2 p.m.Meeting Level 2: Marquis 1-5

7:30 a.m. - 2 p.m.Meeting Level 2: Marquis 1-5

8 a.m. - 3 p.m.Meeting Level 2: Marquis 14

8 - 9:30 a.m. Meeting Level 2:Marquis 6

9:30 - 10:00 a.m. Meeting Level 2:Marquis 6

9 a.m. - 4:30 p.m. Meeting Level 2: Marquis 12

10 - 10:20 a.m.Meeting Level 2:Marquis 1-5

National Creditors Bar Association 2019 Fall Conference

Networking Breakfast in the Exhibit HallJoin your fellow NCBA members, conference attendees, clients, and exhibitors for breakfast and networking in the exhibit hall.

Barron & Newburger’s Espresso SidebarEnjoy a complimentary coffee drink prepared just for you by a skilled barista.

Exhibit Hall openMeet and network with fellow NCBA members, conference attendees, clients, and representatives of the companies that provide the products, services and materials that benefit your practice.

The NCBA Water Cooler & Networking ZoneThe Water Cooler is the hot new place for networking, idea-sharing, conversation, and meet-ups! Are you a new NCBA member or first-time conference attendee? The new Networking Zone is a friendly place for first time attendees and new members to meet and dine with more experienced conference attendees.

NCBA 2019 elections voting station open.Visit creditorsbar.org/elections2019 for details.

The CFPB’s Proposed Rules and NCBA’s ResponseAn update on the CFPB’s proposed Debt Collection Rules and NCBA’s official NPRM comments. Joann Needleman, Clark Hill PLCBrit Suttell, Barron & Newburger, P.C.Nathan Willner, Esq., National Creditors Bar Association

NCBA Business MeetingAll are welcome to attend this update on the state of National Creditors Bar Association, and the presentation of NCBA’s annual awards and scholarships.

Compliance Certificate CourseSeparate registration is required, no additional fee for registered full conference attendees. Registering is easy: email [email protected] or visit the Conference Registration Desk.

Participate in the premier compliance course for creditors rights law firm staff. This certificate course will:• Enhance your understanding of the compliance

processes in a creditors rights law firm• Detail the respective responsibilities of the staff and

management in compliance and oversight• Demonstrate your commitment to advanced creditors

rights law firm compliance and oversight

Participants who complete the course and pass the exam will earn the C3 Attendance Certificate in Creditors Rights Law Firm Compliance, issued by NCBA.

Networking Refreshment Break in the Exhibit Hall

5

Friday, October 18 (continued)

Sponsored by

Sponsored by

Sponsored by

Sponsored by

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10:20 - 11:20 a.m. Meeting Level 2:Marquis 6

11:30 a.m. - 12:30 p.m. Meeting Level 2:Marquis 6

11:30 a.m. - 12:30 p.m. Meeting Level 2:Marquis 9-10

12:30 - 1:40 p.m.Meeting Level 2:Marquis 1-5

12:30 - 1:40 p.m. Meeting Level 2:Marquis 7-8

1:40 - 2:40 p.m. Meeting Level 2:Marquis 6

1:40 - 2:40 p.m. Meeting Level 2:Marquis 9-10

Technology Track: Legal Tech Tips, Gadgets, Websites, Software, and ServicesThe best of legal technology, practice management, electronics and incredibly useful websites for lawyers. This rapid-fire, entertaining hour is full of great ideas you can immediately incorporate into your practice..Barron K. Henley, Esq., Affinity Consulting

Technology Track: Get the Waste Out of Your Practice - How to Apply Lean Six Sigma Principles to a Law OfficeThe business of law isn’t what it used to be. Competition is up and margins are flat. Clients demand value from their lawyers and are willing to shop around to find it. Lawyers face increasing competition from customary rivals as well as emerging online DIY companies that have commoditized many legal services. These pressures are forcing lawyers to re-examine their practices and processes. Lean Six Sigma is a managerial approach that improves performance by eliminating the waste of physical resources, time, effort and talent while assuring that the work is done right the first time. Waste is defined as anything that doesn’t add value in your client’s eyes (your perception is irrelevant). In this seminar, you’ll learn how to identify and remove the 8 most common types of waste from your practice.Barron K. Henley, Esq., Affinity Consulting

The ABCs of Student Loan CollectionsThis CLE presentation will be a fast-paced introduction on the essentials of student loan collections. With $1.5 trillion dollars owed by Americans, student loan debt is a hot-button issue in the debt collection industry and for the candidates in the upcoming national elections. This comprehensive overview will provide valuable information related to student loan collections. The presentation will offer strategies on best practices for collection, review compliance considerations, and provide an overview of case law.Michael S. Lewis, Keith D. Weiner & Associates Co., L.P.A.Stacie Hackel-Snow, Keith D. Weiner & Associates Co., L.P.A.

Networking Lunch in the Exhibit HallJoin your fellow NCBA members, conference attendees, clients, and exhibitors for lunch and networking in the exhibit hall.

SCBA Forum Meeting & Luncheon Working lunch; please RSVP to [email protected] who are involved in their state’s State Creditors Bar Association, or are interested in becoming involved, are welcome to attend this working lunch.

Technology Track: Inbox Ninja - Using Outlook to Organize & Manage High Volume EmailLawyers and staff are generally drowning in email and many feel helpless when trying to get it under control. This seminar will show you how to use all of Microsoft Outlook’s feature set to efficiently store, organize email (and attachments), and successfully deal with high email volume. We’ll also show you how to fix Outlook’s default settings for email, calendar, contacts and tasks. Finally, we’ll explain many amazing and useful Outlook features which most users don’t even know are there.Barron K. Henley, Esq., Affinity Consulting

“If You Can Make It There” - 2019 NY Legislative Session; A Case Study in Effective AdvocacyStart spreading the news as our industry is one of, if not the most highly regulated legal practice in the nation. Therefore, it is important for SCBAs and law firms to take an interest in local and state government advocacy. This presentation will educate you on how to monitor legislation, decide whether to hire a lobbyist and what their role should be, and when to consider developing coalitions with other firms, clients and organizations. Additionally, we will address the pitfalls in lobbying outside an industry coalition, and how to interact with state and local legislators.Tracey Brooks, Shenker Russo & Clark LLPScott Morris, Stephen Einstein & AssociatesDavid Reid, Receivables Management Association InternationalNathan Willner, Esq., National Creditors Bar Association

6National Creditors Bar Association National Office, 8043 Cooper Creek Blvd., Suite 206, University Park, FL 34201Phone (202) 861-0706 | Fax (240) 559-0959 | Website www.creditorsbar.org | Email [email protected]

Agenda subject to change.

Agenda (continued)

Friday, October 18 (continued)

Sponsored by

TECHNOLOGYTRACK

Friday10:20 a.m. - 5 p.m.

Legal Tech Tips, Gadgets, Websites,

Software, and Services

Get the Waste Out of Your Practice -

How to Apply Lean Six Sigma Principles to a

Law Office

Inbox Ninja - Using Outlook to

Organize & Manage High Volume Email

Cyber Security - Simple Legal Tech Security Measures Every Lawyer Must

Take

Technology for Tightwads (Champagne

Technology on a Beer Budget)

Presented byBarron K. Henley, Esq.

Affinity Consulting

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Agenda (continued)

Agenda subject to change.

2 p.m.

2:50 - 3:50 p.m.Meeting Level 2: Marquis 6

2:50 - 3:50 p.m.Meeting Level 2: Marquis 9-10

3:50 - 4 p.m. Meeting Level 2:Marquis Foyer

4 - 5 p.m.Meeting Level 2:Marquis 6

4 -5 p.m. Meeting Level 2:Marquis 9-10

7 - 10 p.m. Toro Toro Pan-Latin Restaurant1300 I Street NWWashington, DC

Friday, October 18 (continued)

National Creditors Bar Association 2019 Fall Conference

Exhibit Hall closes

Technology Track: Cyber Security - Simple Legal Tech Security Measures Every Lawyer Must TakeRule 1.6 stipulates that a lawyer must make reasonable efforts to prevent the disclosure of confidential client information. The comments to Rule 1.6 require lawyers to act competently to safeguard client information, and use reasonable safety precautions when transmitting a client communication. The exact meanings of “reasonable efforts,” “act competently” and “reasonable precautions” may be subject to debate. However, doing nothing certainly won’t meet the standard. The good news is that you don’t have to be a security expert or techie to protect yourself and your office. Learn how to cover all the bases of computer, smartphone, tablet, email, wireless and document encryption. We’ll also discuss security policies you should have in place. Half of the battle is simply knowing what questions to ask and it’s not nearly as complicated as it sounds. Establish best practices in your office and discover the inexpensive or free tools that will make sure your confidential information remains confidential.Barron K. Henley, Esq., Affinity Consulting

Congratulations! You Just “Won” a Cruise on the S.S. TCPA. Unfortunately, The Cruise Is Not Free. This presentation will focus on the interplay between the courts and the FCC with regard to the TCPA. In particular, the panel will discuss the FCC’s ongoing efforts in response to the D.C. Circuit’s ruling in the ACA International decision and the most recent court decisions interpreting the current regulations. The attendees will receive guidance as to the best practices for TCPA compliance in light of the ambiguity arising out of the current regulatory and judicial landscape.Andrew Bluth, Lewis Brisbois Bisgaard & SmithPatrik Johansson, Lewis Brisbois Bisgaard & SmithAmy Pierce, Lewis Brisbois Bisgaard & SmithStephen Turner, Lewis Brisbois Bisgaard & Smith

Networking Refreshment Break

Technology Track: Technology for Tightwads (Champagne Technology on a Beer Budget)Believe it or not, you can get great technology on a tight budget. This seminar gives you a legal technology roadmap with a focus on keeping the costs as low as possible. We’ll cover everything from low cost accounting and case management systems, how to lower printing costs, computer configurations, security and encryption options, VoIP phone systems, and more. We will also help you prioritize your purchases so you’ll know what to focus on. You can’t afford to miss this seminar.Barron K. Henley, Esq., Affinity Consulting

CRED TalksThis attendee favorite from the Spring Conference is back! Four speakers will present this series of short talks on issues of importance and interest to creditors rights attorneys. Lineup to be announced.

Friday Night Special Event: Hot Latin Night!It may be a cool October evening in D.C, but inside Toro Toro Pan-Latin Restaurant, it’s going to be a hot night of vibrant Latin American-inspired flavors, cocktails, and music to dance to! We’re taking over the entire restaurant, where we’ll enjoy a variety of food inspired by the diverse flavors of Latin America - including Spanish, Brazilian, Chilean, Costa Rican, Argentinian, Colombian, Puerto Rican, Peruvian and Mexican dishes. Downstairs, the DJ will be playing all the hot songs that you love to dance to! Come dressed casually to relax and dance if you want to. The evening is going to sizzle! This event is complimentary for all full conference registrants. Guest tickets may be purchased at the Conference Registration Desk. Social guests must accompany a full conference attendee. This would include spouses, significant others, and family members who do not work in the collection field or your business in any capacity. Dress is casual. Name badges and photo ID are required for admittance. Badges are not transferable.

7

CREDTALKS

Sponsored by

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Registration Desk open

Networking BreakfastJoin your fellow NCBA members, conference attendees, and clients for breakfast and networking.

Barron & Newburger’s Espresso SidebarEnjoy a complimentary coffee drink prepared just for you by a skilled barista.

Speaker / Sponsor LoungeSession speakers and conference sponsors only, please.

Litigation Boot CampAre you and your Associates prepared for trial? Stay at the cutting edge of developments in our industry by gaining the tactical know-how to use legal action as a means of debt collection. This seminar is designed especially for the young or new attorney, or any attorney looking for a refresher in the nuts and bolts of litigating creditor claims. This intensive 6-hour program will cover the entire lifecycle of a claim, including pleading mechanics, pretrial practice, depositions, trial practice, evidence, examination of witnesses, and defensive concerns, all presented by National Creditors Bar Association’s faculty of experienced trial attorneys.

Separate registration is required, additional fee applies. Register online at creditorsbar.org or at the Conference Registration Desk.

Navigating the Pitfalls of Landlord-Tenant CollectionsCollections in landlord-tenant matters is an area fraught with dangers and traps that are not seen in ordinary collection cases. Often, landlords are required to comply with rigorous statutes and timelines that could prevent their collection actions due to lack of compliance. Additionally, landlords face defenses and potential counterclaims, such as retaliatory evictions, security deposit violations, and fair housing issues, including the necessity of support animals. This presentation will give practitioners an overview of these laws, potential pitfalls, and the rights landlords have to effectuate collection of rent, damaged property, and other financial losses caused by tenants. Stuart M. Collis, Collis & Griffor, PC

Automobile Collections, Suit, Replevin and Other LitigationAs automobile portfolios and challenges continue to grow, this seasoned panel will discuss pressing issues from onboarding to liquidation, insuring your success at every step in the process. In the current landscape automobile collections and litigation continue to grow. Whether you are an originator, debt buyer, agency, or attorney you will benefit from this seasoned panel where we will address your challenges at each stage of the collection/litigation process. We will share with you the scrub you need to be performed at referral, agency and attorney selection, the elements and documents necessary to successfully prosecute your case, how to avoid counter-suits and class action exposure, and the latest collection and judgment enforcement techniques. This is a panel you do not want to miss whether you have a heavy automobile portfolio or whether automobile paper represents only a part or future part of your portfolio or practice. Daniel C. Consuegra, Law Offices of Daniel C. Consuegra, P.L.Brian N. Winn, Winn Law Group, A Professional Corporation

8National Creditors Bar Association National Office, 8043 Cooper Creek Blvd., Suite 206, University Park, FL 34201Phone (202) 861-0706 | Fax (240) 559-0959 | Website www.creditorsbar.org | Email [email protected]

Saturday, October 198:15 a.m. - 12:30 p.m.Meeting Level 2:Marquis Foyer

8:15 - 9 a.m. Meeting Level 2:Marquis 6

8 a.m. - Noon Meeting Level 2:Marquis Foyer

8:15 - 11:30 a.m. Meeting Level 2 Marquis 15

9 a.m. - 4:30 p.m. Meeting Level 2:Marquis 12

9 - 10 a.m. Meeting Level 2:Marquis 9-10

10:10 - 11:10 a.m. Meeting Level 2:Marquis 9-10

Agenda (continued)

Agenda subject to change.

Sponsored by

Sponsored by

Sponsored by

Page 9: 2019 Fall Conference Agenda · 2019-08-05 · Marquis 14 5:30 - 6:30 p.m. Meeting Level 2: Marquis 15 4:30 - 6 p.m. Meeting Level 2: Marquis Foyer ... Debt Collection Litigation in

Agenda (continued)

Agenda subject to change.

11:20 a.m. - 12:20 p.m. Meeting Level 2:Marquis 9-10

12:20 p.m.

National Creditors Bar Association 2019 Fall Conference

When Regulators Come Knocking - Client and Lawyer PerspectivesWe will offer the unique opportunity to hear the perspective from both the agency and outside counsel on state and federal requests for information and investigations, with a particular focus on the unique ethical challenges placed on attorneys. We will highlight the difference between civil investigation demands, multi-state investigations, and CFPB and FTC investigations. We will explore how to prepare and properly manage state and federal requests for information, noting the differences between the two in light of our experiences.Andrew Hall, Estate Information Services, LLCJustin Penn, Hinshaw & Culbertson, LLPJason Wehrle, Mintzer, Sarowitz, Zeris, Ledva & Meyers, LLP

National Creditors Bar Association Conference adjourns

9

Saturday, October 19 (continued)