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  • 2015 Corporate Social Responsibility Report

  • What is good for the world and good for business are more closely connected than ever before.Chuck RobbinsCEO


    A4 Message from CEO

    A5 CSR & Our Business

    A7 About This Report


    G2 General Standard Disclosures

    G6 Economic

    G7 Environmental

    G10 Social


    B1 Our Priorities

    B10 The Details

    B11 Governance and Sustainability Management

    B13 Ethics

    B14 Data Security and Privacy

    B16 Human Rights


    C1 Our Priorities

    C12 The Details

    C13 Our People Deal

    C15 Inclusion, Diversity, andCollaboration

    C21 Developing Our People

    C23 Rewarding Our People

    C24 A Safe and Healthy Workplace


    D1 Our Priorities

    D13 The Details

    D14 Employee Volunteering

    D15 Education

    D18 Economic Empowerment

    D21 Healthcare

    D22 Critical Human Needs andDisaster Relief

    D23 Supplier Diversity


    E1 Our Priorities

    E11 The Details

    E12 Environmental Sustainability

    E18 Materials

    E21 Energy and GHG Emissions

    E38 Water Use

    E40 Biodiversity andLandUse

    E41 Non-GHG Emissions

    E41 Effluents (Liquid)

    E42 Waste

    E48 Appendix


    F1 Our Priorities

    F11 The Details

    F12 Our Supply Chain

    F13 Embedding Sustainability inCore Business Practices

    F15 Promoting Transparency

    F16 Working with Suppliers toBuild Capacity


    How to Use This ReportCiscos 2015 CSR report is based on the Global Reporting Initiative G4 Guidelines.

    Each topic shown to the right has two sections:

    Our Priorities: Highlights Ciscos strategy and key CSR issues

    The Details: Provides more information requested by our stakeholders

    BookmarksThis PDF is bookmark-enabled.

    Recommended SoftwareAdobe Acrobat Version 7.0 and above.

    Further information on Ciscos CSR activities are available online at csr.cisco.com.

    2015 Cisco CSR Report FeedbackWebsite



  • IntroductionCisco has pioneered the development of networking technologies for more than 30 years. We design and sell a broad range of routing, switching, and other networking-based technologies. Increasingly, we deliver our technology and services to our customers as integrated solutions including cloud, video, mobility, security, collaboration, and analytics.

    2015 Cisco CSR Report A1 FeedbackWebsite


    Message from CEO CSR & Our Business About This Report

    P1 Introduction


  • Our products and solutions connect people, processes, data, and things in meaningful ways and are the foundation of the next wave of the Internet the Internet of Everything (IoE). IoE enables countries, cities, industries, and businesses to develop new models, deliver better customer experiences, and create new revenue streams and operating models to drive efficiency and value.

    Together with our ecosystem of partners and developers, these new capabilities are creating unprecedented opportunities for our customerscreating jobs, making cities smarter, and enhancing healthcare and education systemschanging the way the world works, lives, plays, and learns.

    2015 Cisco CSR Report A2 FeedbackWebsite


    Message from CEO CSR & Our Business About This Report


  • US$49.2 billion net sales

    in FY15


    25,000 engineers focused

    on innovative research and development


    US$6.2 billion

    (12.6% of our FY15 revenue)

    invested in R&D $6.2B

    US$286 million in cash

    and in-kind contributions to community programs

    by Cisco and the Cisco Foundation


    More than 71,500


    71,5002015 Highlights

    165 Operations in

    more than 165 countries

    700700 suppliers

    around the world

    2015 Cisco CSR Report A3 FeedbackWebsite


    Message from CEO CSR & Our Business About This Report


  • Chuck RobbinsA message from

    In todays world, technology is enabling us to create incredible value at a pace faster than we have ever seen. As we connect people, machines, and devices around the world, we create enormous opportunity while changing lives.

    I am proud to introduce Ciscos Corporate Social Responsibility (CSR) report, which shows in so many ways how our focus on combining human and technological innovation is helping people and our planet.

    As an example, over the last 18 years, our Cisco Networking Academy program has helped more than 5.5 million students at 9500 learning institutions in 170 countries develop the skills to thrive in the digital economy. Our four-year investment in the Jordan Healthcare Initiative has benefited 150,000 patients through a series of projects that use collaboration and communication technologies to transform how healthcare is delivered.

    In FY15, we also made solid progress on our environmental goals. We increased energy efficiency and renewable energy through our EnergyOps Program, and we broadened the scope of our goals to include our supply chain.

    None of this would be possible without the dedication of our amazing people, who make all of this happen. Weve challenged and empowered all of our employees to connect everything, innovate everywhere, and benefit everyone, and we are investing in the tools, skills, and resources to support them in that effort. Ciscos new Executive Leadership Team is also more diverse in gender, ethnicity, age, and work experience than ever before, and one of the most diverse in the industry.

    I truly believe that what is good for the world and good for business are more closely connected than ever before. As more and more people and things come online and become connected, we have more opportunity than ever to change the world. Our leadership role as a corporate citizen and steward is core to all that we do, and will be a key driver of our long-term success.

    I look forward to continuing this important work in the years ahead.

    Chuck Robbins CEO

    2015 Cisco CSR Report A4 FeedbackWebsite


    CSR & Our Business About This ReportMessage from CEO

    P1 Message from CEO


  • CSR & Our Business: A message from

    Tae YooIn our digitized world, astonishing opportunities emerge when people connect. By 2020, there is the potential to connect 50 billion people, processes, data, and things through the Internet. When you consider the magnitude of that number, you can see how powerful digitization can be as we work to solve some of the worlds most pressing problems.

    Our vision is to empower people and societies to thrive in this new digitized economy to create exponential social, environmental, and business impact.

    As our CEO Chuck Robbins noted in his message, CSR is core to Ciscos long-term success. Our strategy focuses on 4 primary areas:

    1. Help advance positive social change through technology-based solutions and multi-stakeholder partnerships that support access to critical human needs, education, healthcare, and economic empowerment.

    2. Address the challenges around the growing Information and Communications Technology (ICT) skills gap and global unemploymentespecially youth unemploymentby empowering a new generation of global problem solvers who innovate like technologists, think like entrepreneurs, and become social change agents.

    3. Ensure that economic growth does not come at the expense of the environment by addressing energy consumption from our operations, supply chain, and products, while helping our customers address their own environmental sustainability challenges.

    4. Invest in the future to create conditions for sustainable economic growth, earn the ongoing trust of our stakeholders, and promote ethical conduct and human rights in everything we do.

    I am delighted that each section of the CSR report this year is introduced by executive leaders from the responsible business functions, reflecting alignment of CSR strategy with core business strategy. We will continue to drive this integration and further sharpen our focus on the most material CSR issues with our new Executive Leadership Team.

    In 2015, Cisco was honored to be named to Fortune magazines first-eve Change the World list, which recognizes companies that have made significant progress in addressing major social problems as a part of their core business strategy. This CSR report shares some of the stories about how technology has benefitted humanity.

    In the end, the digitization era is bigger than Ciscoor any company, for that matter. It will require unprecedented cooperation between many companies, organizations, and governments. Together, I am hopeful we can make a difference in peoples lives, communities, and the planet.


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