2013 manufacturing and distribution monitor state reports ohio · 8/16/2013 · national response...
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OHIO state RepORt
2013 McGladrey Manufacturing & Distribution Monitor
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2013 McGladrey Manufacturing & Distribution Monitor State Report n 1
The 2013 Monitor Manufacturing & Distribution report examines an industrial base moving forward in a recovering business environment. On one hand, growing demand spurs executives to invest in new capital equipment and information technologies. On the other hand, political indecision and uncertainty over new regulations undermine executive confidence, and limit hiring and expansion.
The 2013 Monitor report—based on findings from a survey of 1,067 industry executives—offers insights into how businesses are balancing courage and caution in this challenging economy.
state of the industry: Nationwide Following are highlights from the aggregate national results of the 2013 Monitor report:
Outlook for growth Most businesses report they are thriving (32 percent) or holding steady (61 percent), but the percentages are down slightly from 2012. At the same time, business executives remain optimistic about their company, their industry and the U.S. economy, and are more optimistic this year regarding the world economy. Having weathered the recession, executives seem impatient with results that are better than before, but not yet what they need to feel comfortable investing for the future.
Nearly 71 percent of businesses posted U.S. sales increases in the past 12 months (a lower percentage than in 2012), but average U.S. sales increases of 7 percent illustrate healthy growth in the industrial sector. Fully 83 percent of business executives expect U.S. sales to increase in the next 12 months at a rate of 8 percent.
Growth isn’t limited to domestic markets; despite an often chaotic world economy, U.S. businesses are still expanding abroad. A majority of businesses with sales outside of the United States (57 percent) posted non-U.S. sales increases in the past 12 months, and 63 percent of executives expect non-U.S. sales to increase in the next 12 months at a rate of 9 percent.
Business executives are primarily focused on growth tactics as their top corporate objectives: introducing new products
and/or product lines, investing in process-improvement initiatives and investing in new or upgraded information technologies.
Executives are most worried about the potential negative impact on growth from government regulations, implementation of the Affordable Care Act, an increase in payroll taxes for Social Security and Medicare and the federal deficit.
Operating cost expectations and maintaining margins Executives also expect most operating costs to increase. For example, 89 percent of executives expect transportation/fuel costs to increase, with an expected average increase of 6 percent.
Executives expect to reinvest some of their profit growth into operations. For example, 79 percent of businesses will increase spending on information technology, with an average increase of 11.5 percent. Similarly, 75 percent of businesses will increase spending on equipment/machinery, with an average increase of 9.7 percent.
Executives will maintain or improve margins by relying on operational efficiencies (89 percent of businesses), working with suppliers and customers to improve processes and costs (59 percent) and making investments in equipment (56 percent).
Over half of the Monitor participants believe it is important to locate their business in close proximity to their customers. One approach being taken by an increasing number of companies is to ‘onshore’ or ‘nearshore’ operations; that is, bring work back to operations in or near the United States. Many of the cost savings gained by offshoring production no longer apply, and bringing work back to the U.S. can result in lower costs, shorter cycle
times and improved quality.
Workforce and operations Sixty-three percent of businesses will increase employment
in the next 12 months, with just 10 percent of businesses
reducing their workforces. The employment increase is
broad-based, with most industry sectors expecting to hire
in 2013.
Executive summary
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Not surprisingly, wage, health care and other benefit costs are expected to increase this year. Health care costs are expected to increase by an average 10.2 percent, and one in 10 businesses expect health care costs to rise by 20 percent or more.
Unfortunately, employee costs may not be the sector’s most pressing problem: 43 percent of businesses find the skilled talent they need only rarely or some of the time. Skills gaps may be contributing to stagnant and/or declining productivity at many firms.
Information technology Almost 68 percent of executives believe that their business data is at little or no risk. This may be due to the fact that 65 percent of businesses now have an IT risk management process in place, and 74 percent regularly monitor systems to review threats and attacks.
Approximately 45 percent of businesses use cloud computing for IT systems or applications, an increase from 41 percent in 2012. Some 59 percent of businesses use social media (e.g., LinkedIn, Facebook, Twitter), with another 12 percent planning to use social media.
Executives see their IT environments (infrastructure, applications and organization) as most effective for sharing information within the company (49 percent). Yet many leaders are dissatisfied with their current systems, as evidenced by purchase and upgrade plans. Tops on the list for purchase or upgrade in 2013 are: Internet/Web applications (25 percent of businesses); customer relationship management (22 percent); and enterprise resource planning (17 percent).
state of the industry: OhioThe state of the industry in Ohio generally reflects that of the industry nationwide. Statistically, the state has about the same percentage of thriving, holding steady and declining companies, compared to the nation overall. Among the 111 companies from across the state participating in the Monitor survey, executives agreed with the national consensus, and are generally optimistic regarding their own growth prospects, but are more skeptical about the United States economy. Likewise, Ohio executives are more optimistic regarding the world economy than they were in 2012.
Ohio executives also agree with their colleagues across the country that regulatory and policy roadblocks are the biggest threats to growth. Although most executives in the state feel their information is at little or no risk, they do intend to increase spending for various information technology needs. Similarly, most agree that workforce costs will rise in the coming year, including health care expenditures, which like the rest of the country are anticipated to rise the most by an average of about 10 percent.
Notably, a greater percentage of Ohio executives feel that government regulations, skills shortages and economic conditions will limit or significantly limit growth than their national counterparts. Ohio survey participants also feel more strongly than the national average about improving growth and profit margins through investments in equipment and utilizing process improvements.
Although these Ohio executives are unlikely to ‘onshore’ or offshore operations in the next 12 months, like their counterparts across the country, they generally agree it is important to have operations in close proximity to their customers, engineering and product development and supply chains.
Business conditions
National response Ohio response
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
n Thriving n Holding steady n Declining
61.1%
31.5%
62.7%
30.9%
6.4%7.4%
If you have questions or would like to discuss this
information further, please contact your McGladrey
representative.
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2013 McGladrey Manufacturing & Distribution Monitor State Report n 3
Findings for Ohio
Business optimism
Your company
U.S. economy
World economy
n 2013 n 2012
17%
29%
53%
46%
67%
85%
sales changes in U.s. vs. Non-U.s.
0% 20% 40% 60% 80% 100%
8% 84%
23% 74%
9%
3%
Non-U.S. sales next 12 months
Non-U.S. sales past 12 months
U.S. sales next 12 months
U.S. sales past 12 months
n Decrease n No change n Increase
6% 42%
12% 48%
52%
40%
Change in your company’s net income in the next 12 months
Increase No change Decrease
78%
17%
5%
Manufacturers anddistributors are
optimisticabout their own
growthprospects
But they are more
skepticalabout economic conditions in the
U.S. andabroad
Issues affecting company growth
0% 20% 40% 60% 80% 100%
61% 15%
3%
Global economic conditions
U.S. economic conditions 57%
20%
36%
4%
4%
n Limit or significantly limit n No effect n Improve or significantly improve n Don’t know
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Manufacturers and distributors see
regulatory and policy roadblocks
as the biggest threat to growth
Limit or signi�cantly limit
No e�ect Improve or
signi�cantly improve
Don’t know
53%
44%2% 2% Limit or
signi�cantly limit
No e�ect Improve or
signi�cantly improve
Don’t know
57%
34%2% 7%
affect of increase in capital gains and dividends tax rate on growth
affect of increase of personal tax rate for highest-earning bracket on growth
Issues affecting company growth
0% 20% 40% 60% 80% 100%
80% 3%
87% 5%
15%
6%
Federal deficit
Increase in payroll taxes for Social Security and Medicare
Implementation of the Affordable Care Act (health care reform)
Government regulations
67% 25%
69%
2%
2%
29%
3%
1%
6%
2%
n Limit or significantly limit n No effect n Improve or significantly improve n Don’t know
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2013 McGladrey Manufacturing & Distribution Monitor State Report n 5
Middle-market manufacturers and distributors willadd jobs over the next year, but are concerned about
rising employee costs and
skills shortages
HIRINGSkilled
Unskilled
Changes in employee levels in next 12 months
0% 20% 40% 60% 80% 100%
1%
22%
1%
35%
10%
8%
Ohio 2013
2013 All respondents
2012 All respondents
2011 All respondents
n > 11% decrease n 1 - 10% decrease n No change n 1 - 10% increase n >11% increase
0%
8%
1%
28%
27%
8%
5%
8%
7%
8%
63%
48%
57%
56%
employee cost changes in next 12 months
0% 20% 40% 60% 80% 100%
95%
78%
4%
22%
Wages
Health care costs
Other benefits
n Decrease n No change n Increase
90%8%
0%
2%
1%
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Technology is proving a major
opportunity and
challenge
for manufacturers and distributors
Technology
perception of information/data risks
0% 20% 40% 60% 80% 100%
72% 20%
14%
2013
2012
n 1 or 2 = Not at risk n 3 = Neutral n 4 or 5 = Very much at risk
78%
8%
8%
Business analytics
Customer relationship management
Enterprise asset management
Enterprise resource planning
Financial management system
Internet/Web applications
Manufacturing execution system
Mobility solutions (including tablets)
Product life cycle management
Social media applications
Supplier management system
Transportation management system
Warehouse management systems
n Major upgrade n Purchase new
0% 5% 10% 15% 20% 25%
systems to purchase or upgrade in 2013
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2013 McGladrey Manufacturing & Distribution Monitor State Report n 7
Use of It risk management processes
0% 20% 40% 60% 80% 100%
57.4% 24.1%
20.6%
Does your company regularly monitor systems to find threats and attacks
that may have occurred?
Does your company have an IT risk management
process?
n Yes n No n Don’t know
70.1%
18.5%
9.3%
effectiveness of It environment on following capabilities
Improve company productivity/reduce costs
Enhance corporate security/reduce risks
Share information with suppliers
Share information with customers
Share information within the company
Minimize corporate risk
Improve customer satisfaction
Increase revenue
Improve profit margin
n 1 or 2 = Not effective n 3 = Neutral n 4 or 5 = Extremely effective
0% 20% 40% 60% 80% 100%
25% 31% 45%
30% 44% 26%
44% 32% 24%
37% 30% 33%
15% 37% 48%
41% 37% 22%
25% 31% 44%
48% 34% 18%
32% 41% 27%
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Data tables
Reading the data tablesData should be read down the columns. For the example below: For Respondents in “Ohio” - 6.4 percent are reporting a
“Decline,” 62.7 percent are reporting “Holding steady” and 30.9 percent are reporting they are “Thriving.”
You can then compare Respondents in “Ohio” to those within the same division and region, as well as the national
aggregate. For the same example below: Respondents in “Ohio” reported that 30.9 percent are “Thriving.” This compares
to 30.2 percent in the East North Central Division, 32.1 percent in the Midwest Region and 31.5 percent of All Businesses
that reported “Thriving.”
please describe the current condition of your business: Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 110 381 546 1,062
Declining 6.4% 6.3% 7.0% 7.4%
Holding steady 62.7% 63.5% 61.0% 61.1%
Thriving 30.9% 30.2% 32.1% 31.5%
*(N): The number or count of responses for a question.
Please use this U.S. Census map as a reference to the states included when referring to the division and region
data columns.
Includes AK & HI
MT
WY
CO
NMAZ
UTNV
ID
WA
OR
CA
ND
SD
Paci�c Mountain
WEST MIDWESTWest North
CentralEast North
CentralMiddle Atlantic
New England
West South Central
East South Central
South Atlantic
NORTHEAST
SOUTH
NE
KS
OK
TX
AR
LA
MN
IA
MO
WIMI
IL IN OHPA
NY
NJ
KY
TN
MS AL GA
FL
SC
NC
VAWV
CTRI
MANH
VT ME
DE
MD
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2013 McGladrey Manufacturing & Distribution Monitor State Report n 9
Questions and answer categories generally are presented in the same wording and format as they appeared on the study
questionnaire. Quantitative responses to questions presented in this report consist of three types: directive single-answer
questions for which respondents were asked to “check one” answer category; directive multiple-answer questions for which
respondents were asked to “check all” answer categories that apply; and open-ended questions for which respondents were
asked to report a numeric answer. For some questions, participants also were asked to provide brief written answers; those
write-in responses do not appear in this report.
Data for both types of directive questions list the frequency (N) and percentage for each answer category (see Glossary for
definitions of “percentage” and other terms). Answer categories that were not selected by any participants (if applicable)
have been incorporated into the tables as 0 percent. The tables for open-ended questions are presented with frequency (N),
median, average, 75th percentile and 25th percentile statistics. It is often best to focus on and report the median figure or
median and average figures. Unlike arithmetical averages, the median is the “typical response,” and is not distorted by a few
unusually high or low values that may exist in the sample due to special circumstances. If a question has insufficient data
for disclosure in this report, the acronym “ISD” will be shown in the table for that question.
Which best describes your company’s business activities? Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 111 383 548 1,067
Manufacturing 72.1% 58.8% 57.5% 50.2%
Mostly manufacturing, some distribution 10.8% 15.4% 14.1% 14.3%
Distribution 17.1% 25.9% 28.5% 35.5%
Not a manufacturer or distributor 0.0% 0.0% 0.0% 0.0%
Business descriptionWhich of the following best describes your primary
customer market?
Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 110 382 545 1,060
Industrial or Commercial 86.4% 77.2% 76.2% 71.3%
Retail or Consumer 8.2% 16.5% 16.5% 17.8%
Construction 5.5% 5.5% 6.4% 8.8%
Government 0.0% 0.8% 0.9% 2.1%
What products does your company primarily
manufacture?
Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 92 283 389 679
(multiple responses allowed)
Metal Fabrication 29.4% 27.9% 28.0% 25.9%
Industrial and Commercial Machinery 29.4% 26.2% 27.3% 24.0%
Automotive (OEM and Aftermarket) 27.2% 20.9% 19.3% 16.1%
Aerospace 21.7% 11.3% 12.9% 11.9%
Chemicals, Petroleum and Plastics 16.3% 12.4% 10.5% 9.7%
Food and Beverage 6.5% 9.9% 9.0% 9.7%
Building Materials 10.9% 9.9% 9.5% 9.3%
Transportation Equipment (other than Aerospace or
Automotive)
9.8% 11.0% 10.5% 8.8%
Biotech, Life Sciences and Medical Equipment/Supplies 9.8% 6.0% 9.0% 8.7%
Computers, Electronics and Electrical Components/
Appliances
2.2% 6.0% 8.5% 7.8%
Furniture and Fixtures (including home and office
furnishings)
6.5% 6.7% 7.5% 6.8%
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What products does your company primarily
manufacture?
Ohio east North
Central Division
Midwest
Region
National
aggregate
Wood/Paper Products and Printing 2.2% 4.6% 5.7% 6.3%
Energy and Clean Tech 4.4% 4.2% 5.1% 4.6%
Textiles, Apparel and Accessories (including fashion
products)
0.0% 0.7% 1.8% 3.4%
Other 19.6% 23.0% 22.4% 22.1%
What category(s) describes the products your company
distributes?
Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 18 95 152 367
(multiple responses allowed)
Industrial and Commercial Parts And Machinery 38.9% 24.2% 28.3% 23.2%
Building Materials 16.7% 15.8% 13.2% 15.8%
Food/Food Service and Beverage 11.1% 13.7% 11.2% 13.4%
Chemicals, Petroleum And Plastics 22.2% 11.6% 8.6% 11.4%
Hardware, Plumbing and Heating Equipment and
Supplies
11.1% 9.5% 13.2% 10.4%
Computers, Electronics, Electrical and Appliances 11.1% 6.3% 5.9% 7.1%
Wood/Paper and Office Products 16.7% 9.5% 6.6% 4.4%
Metal Service Centers 0.0% 10.5% 6.6% 4.1%
Motor Vehicles and Parts 5.6% 9.5% 6.6% 4.1%
Medical Equipment and Supplies 16.7% 5.3% 4.0% 3.8%
Furniture and Fixtures 0.0% 0.0% 0.7% 3.3%
Textiles, Apparel and Accessories 0.0% 1.1% 0.7% 3.3%
Pharmaceuticals 0.0% 0.0% 0.0% 1.4%
Other 27.8% 24.2% 29.6% 30.5%
What best describes your core customers? Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 110 382 546 1,058
(multiple responses allowed)
Manufacturers 80.9% 64.7% 62.3% 55.6%
Distributors 26.4% 33.0% 33.5% 33.7%
Retailers 10.9% 18.9% 20.3% 23.8%
Government 15.5% 12.6% 12.6% 14.6%
Consumers 9.1% 11.0% 12.3% 12.8%
Service industries 12.7% 11.5% 10.3% 10.8%
Transportation 13.6% 10.7% 9.5% 10.4%
Institutional 6.4% 8.1% 8.4% 9.8%
Health care 6.4% 7.3% 8.4% 9.7%
Other 5.5% 7.3% 8.8% 11.5%
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2013 McGladrey Manufacturing & Distribution Monitor State Report n 11
Which of the following best describes your company? Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 109 377 541 1,051
Publicly traded corporation 1.8% 2.1% 3.5% 3.9%
Private or closely held business 84.4% 82.0% 83.0% 79.9%
Private equity-owned business 11.0% 11.9% 10.2% 11.7%
Division of a larger U.S.-based company 0.0% 0.5% 0.4% 1.1%
Division of a larger non-U.S.-based company 2.8% 3.5% 3.0% 3.4%
Which of the following best describes your title? Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 109 378 543 1,057
Chief Executive Officer, President, Chairman, Owner 55.1% 51.6% 51.2% 51.0%
Principal, Managing Partner, Partner 2.8% 2.1% 2.0% 2.8%
Chief Operating Officer 6.4% 5.0% 4.8% 4.5%
Chief Financial Officer, Senior Finance Executive 17.4% 27.8% 27.6% 29.0%
Chief Marketing or Sales Officer 1.8% 1.9% 1.5% 2.0%
Chief Information Officer 0.0% 0.0% 0.0% 0.2%
Other title 16.5% 11.6% 12.9% 10.4%
Business conditionsplease describe the current condition of your business: Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 110 381 546 1,062
Declining 6.4% 6.3% 7.0% 7.4%
Holding steady 62.7% 63.5% 61.0% 61.1%
Thriving 30.9% 30.2% 32.1% 31.5%
How optimistic or pessimistic are you about overall
economic growth prospects for the next 12 months?
Ohio east North
Central Division
Midwest
Region
National
aggregate
For your company
(N) 110 382 547 1,064
Very Pessimistic 0.9% 0.5% 0.7% 1.2%
Somewhat Pessimistic 13.6% 12.6% 14.1% 14.0%
Somewhat Optimistic 62.7% 63.6% 62.5% 62.6%
Very Optimistic 22.7% 23.3% 22.7% 22.2%
For your industry
(N) 110 378 543 1,060
Very Pessimistic 0.0% 0.8% 0.6% 1.6%
Somewhat Pessimistic 25.5% 27.0% 28.0% 25.9%
Somewhat Optimistic 65.5% 64.6% 64.8% 65.7%
Very Optimistic 9.1% 7.7% 6.6% 6.8%
For the U.S. economy
(N) 110 380 545 1,061
Very Pessimistic 8.2% 7.1% 6.2% 6.5%
Somewhat Pessimistic 45.5% 44.2% 46.1% 44.2%
Somewhat Optimistic 45.5% 47.4% 46.6% 48.1%
Very Optimistic 0.9% 1.3% 1.1% 1.2%
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How optimistic or pessimistic are you about overall
economic growth prospects for the next 12 months?
Ohio east North
Central Division
Midwest
Region
National
aggregate
For the world economy
(N) 111 380 545 1,061
Very Pessimistic 9.0% 9.7% 9.5% 9.5%
Somewhat Pessimistic 62.2% 58.7% 57.8% 57.1%
Somewhat Optimistic 27.9% 30.5% 31.7% 32.7%
Very Optimistic 0.9% 1.1% 0.9% 0.7%
How will the following issues affect your company’s
growth in the next 12 months?
Ohio east North
Central Division
Midwest
Region
National
aggregate
Consumer confidence levels
(N) 111 380 545 1,061
Significantly limit 2.7% 2.9% 2.6% 2.5%
Limit 26.1% 24.0% 24.8% 25.4%
No effect 19.8% 21.6% 22.4% 23.6%
Improve 36.9% 41.6% 40.4% 38.5%
Significantly improve 6.3% 5.5% 5.7% 6.0%
Don’t know 8.1% 4.5% 4.2% 4.1%
Government regulations
(N) 109 380 545 1,060
Significantly limit 23.9% 20.5% 20.9% 18.9%
Limit 63.3% 55.8% 55.8% 55.2%
No effect 6.4% 13.4% 13.0% 15.1%
Improve 3.7% 6.6% 6.4% 6.7%
Significantly improve 0.9% 1.6% 1.5% 1.3%
Don’t know 1.8% 2.1% 2.4% 2.8%
Implementation of the Affordable Care Act
(Health care reform)
(N) 110 381 545 1,062
Significantly limit 29.1% 24.4% 23.3% 21.3%
Limit 50.9% 49.6% 50.6% 49.7%
No effect 14.6% 21.5% 21.3% 23.7%
Improve 1.8% 1.3% 0.9% 1.1%
Significantly improve 0.9% 0.8% 0.6% 0.3%
Don’t know 2.7% 2.4% 3.3% 3.9%
Skills shortages
(N) 111 383 547 1,064
Significantly limit 15.3% 11.2% 9.7% 8.2%
Limit 50.5% 53.0% 53.9% 49.3%
No effect 34.2% 33.7% 34.4% 39.7%
Improve 0.0% 1.0% 1.1% 1.7%
Significantly improve 0.0% 0.3% 0.2% 0.1%
Don’t know 0.0% 0.8% 0.7% 1.1%
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2013 McGladrey Manufacturing & Distribution Monitor State Report n 13
How will the following issues affect your company’s
growth in the next 12 months?
Ohio east North
Central Division
Midwest
Region
National
aggregate
Supplier product shortages
(N) 109 378 542 1,056
Significantly limit 4.6% 5.6% 7.6% 6.9%
Limit 32.1% 36.2% 36.9% 38.4%
No effect 54.1% 51.3% 49.6% 48.9%
Improve 2.8% 4.2% 3.5% 3.3%
Significantly improve 0.0% 0.3% 0.4% 0.6%
Don’t know 6.4% 2.4% 2.0% 2.0%
Material and components pricing
(N) 109 377 542 1,055
Significantly limit 2.8% 7.2% 6.3% 5.9%
Limit 60.6% 57.0% 57.9% 56.7%
No effect 24.8% 26.3% 26.8% 28.1%
Improve 10.1% 8.2% 7.6% 7.1%
Significantly improve 0.0% 0.3% 0.6% 0.9%
Don’t know 1.8% 1.1% 0.9% 1.4%
Possible repeal of last in/first out (LIFO) inventory
valuation method
(N) 109 377 541 1,055
Significantly limit 5.5% 5.6% 7.2% 6.0%
Limit 14.7% 17.5% 15.5% 14.0%
No effect 68.8% 68.4% 69.7% 72.2%
Improve 0.0% 1.9% 1.3% 1.5%
Significantly improve 0.9% 0.3% 0.2% 0.2%
Don’t know 10.1% 6.4% 6.1% 6.1%
Increase of personal tax rate for highest-earning bracket
(N) 110 381 544 1,060
Significantly limit 16.4% 12.1% 12.1% 11.2%
Limit 36.4% 42.5% 42.8% 41.1%
No effect 43.6% 43.0% 43.2% 45.6%
Improve 0.9% 0.3% 0.4% 0.7%
Significantly improve 0.9% 0.3% 0.2% 0.1%
Don’t know 1.8% 1.8% 1.3% 1.3%
Extension of bonus depreciation (Section 179)
(N) 109 381 543 1,056
Significantly limit 1.8% 1.1% 0.9% 1.0%
Limit 5.5% 7.9% 8.1% 7.4%
No effect 44.0% 40.7% 38.7% 42.2%
Improve 33.9% 37.3% 40.2% 37.8%
Significantly improve 7.3% 7.4% 7.2% 6.5%
Don’t know 7.3% 5.8% 5.0% 5.1%
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www.mcgladrey.com n 14
How will the following issues affect your company’s
growth in the next 12 months?
Ohio east North
Central Division
Midwest
Region
National
aggregate
New Repairs Regulations
(N) 107 378 541 1,049
Significantly limit 3.7% 2.9% 3.3% 2.9%
Limit 16.8% 18.8% 18.9% 17.9%
No effect 40.2% 43.7% 44.7% 48.9%
Improve 1.9% 7.1% 7.8% 7.1%
Significantly improve 0.9% 1.1% 0.7% 0.6%
Don’t know 36.5% 26.5% 24.6% 22.7%
Increase in capital gains and dividends tax rate
(N) 108 377 541 1,055
Significantly limit 8.3% 8.8% 9.1% 8.3%
Limit 49.1% 46.2% 45.8% 43.7%
No effect 34.3% 39.8% 40.7% 43.4%
Improve 0.9% 0.8% 0.7% 1.0%
Significantly improve 0.9% 0.3% 0.2% 0.1%
Don’t know 6.5% 4.2% 3.5% 3.5%
Increase in payroll taxes for Social Security and
Medicare
(N) 111 383 547 1,064
Significantly limit 14.4% 11.0% 10.2% 9.7%
Limit 54.1% 57.2% 57.8% 59.1%
No effect 28.8% 29.8% 30.2% 28.5%
Improve 1.8% 1.0% 0.9% 0.9%
Significantly improve 0.0% 0.0% 0.0% 0.1%
Don’t know 0.9% 1.0% 0.9% 1.7%
Extension of R&D tax credits
(N) 110 382 542 1,053
Significantly limit 0.0% 1.6% 1.5% 1.0%
Limit 4.6% 3.9% 3.7% 3.3%
No effect 40.9% 43.7% 43.9% 49.8%
Improve 40.9% 39.8% 40.6% 36.8%
Significantly improve 10.0% 8.6% 7.9% 6.6%
Don’t know 3.6% 2.4% 2.4% 2.7%
U.S. economic conditions
(N) 110 382 546 1,059
Significantly limit 8.2% 8.9% 8.8% 7.6%
Limit 49.1% 40.8% 42.5% 41.7%
No effect 2.7% 4.7% 5.7% 6.0%
Improve 30.9% 36.9% 34.8% 36.5%
Significantly improve 5.5% 6.3% 6.0% 6.0%
Don’t know 3.6% 2.4% 2.2% 2.3%
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2013 McGladrey Manufacturing & Distribution Monitor State Report n 15
How will the following issues affect your company’s
growth in the next 12 months?
Ohio east North
Central Division
Midwest
Region
National
aggregate
Global economic conditions
(N) 109 381 545 1,055
Significantly limit 6.4% 6.8% 6.6% 6.3%
Limit 55.1% 47.8% 47.9% 44.7%
No effect 14.7% 17.3% 16.9% 18.9%
Improve 17.4% 21.8% 22.2% 23.8%
Significantly improve 2.8% 3.7% 3.7% 3.4%
Don’t know 3.7% 2.6% 2.8% 2.9%
Federal deficit
(N) 110 380 543 1,056
Significantly limit 17.3% 13.4% 16.2% 14.5%
Limit 50.0% 51.8% 51.8% 52.3%
No effect 24.6% 28.2% 25.8% 26.9%
Improve 0.9% 1.1% 1.5% 1.5%
Significantly improve 0.9% 0.5% 0.4% 0.3%
Don’t know 6.4% 5.0% 4.4% 4.6%
Availability of financing/credit
(N) 111 380 543 1,056
Significantly limit 4.5% 5.8% 5.0% 5.0%
Limit 27.9% 22.1% 21.6% 22.7%
No effect 55.9% 53.4% 55.1% 52.3%
Improve 8.1% 12.9% 13.4% 15.3%
Significantly improve 2.7% 4.2% 3.7% 3.4%
Don’t know 0.9% 1.6% 1.3% 1.2%
How important will the following corporate objectives be
for your company in the next 12 months?
Ohio east North
Central Division
Midwest
Region
National
aggregate
Make an acquisition
(N) 111 382 546 1,062
1=Not important 46.0% 50.8% 51.1% 50.9%
2 17.1% 13.6% 13.2% 15.3%
3 18.9% 16.8% 17.2% 15.4%
4 11.7% 12.8% 12.6% 12.2%
5=Extremely important 6.3% 6.0% 5.9% 6.4%
Divest a business unit
(N) 110 381 546 1,062
1=Not important 76.4% 81.6% 80.2% 80.3%
2 9.1% 7.9% 8.4% 8.3%
3 7.3% 6.6% 7.3% 7.1%
4 5.5% 2.9% 2.6% 3.0%
5=Extremely important 1.8% 1.1% 1.5% 1.3%
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www.mcgladrey.com n 16
How important will the following corporate objectives be
for your company in the next 12 months?
Ohio east North
Central Division
Midwest
Region
National
aggregate
Sell the company
(N) 108 379 544 1,057
1=Not important 77.8% 78.6% 78.7% 76.4%
2 8.3% 8.4% 8.3% 9.2%
3 12.0% 9.0% 9.0% 9.2%
4 0.9% 1.9% 2.0% 2.7%
5=Extremely important 0.9% 2.1% 2.0% 2.7%
Form a partnership/alliance
(N) 110 381 545 1,057
1=Not important 51.8% 53.8% 54.1% 52.7%
2 18.2% 18.6% 18.0% 18.3%
3 16.4% 12.9% 15.1% 16.5%
4 10.9% 10.8% 9.2% 9.4%
5=Extremely important 2.7% 3.9% 3.7% 3.2%
Expand existing facilities(s)/warehouse(s)
(N) 109 377 542 1,057
1=Not important 33.9% 35.8% 34.7% 35.2%
2 19.3% 17.2% 17.3% 18.5%
3 20.2% 22.8% 22.7% 22.2%
4 14.7% 15.7% 17.0% 16.1%
5=Extremely important 11.9% 8.5% 8.3% 8.0%
Build or acquire new facilities(s)/warehouse(s)
(N) 109 377 542 1,053
1=Not important 51.4% 49.9% 47.4% 47.0%
2 11.0% 15.7% 16.2% 17.3%
3 22.9% 15.9% 17.2% 16.5%
4 9.2% 12.7% 13.5% 12.6%
5=Extremely important 5.5% 5.8% 5.7% 6.6%
Close facilities(s)/warehouse(s)
(N) 111 378 542 1,053
1=Not important 79.3% 79.9% 80.3% 79.0%
2 5.4% 7.4% 7.9% 9.3%
3 9.9% 8.2% 7.6% 7.0%
4 4.5% 2.9% 3.0% 3.5%
5=Extremely important 0.9% 1.6% 1.3% 1.1%
Invest in process-improvement initiatives
(N) 109 377 542 1,054
1=Not important 7.3% 6.1% 6.3% 8.4%
2 5.5% 11.1% 10.3% 9.7%
3 32.1% 23.6% 24.9% 24.3%
4 30.3% 35.8% 35.1% 34.7%
5=Extremely important 24.8% 23.3% 23.4% 23.0%
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2013 McGladrey Manufacturing & Distribution Monitor State Report n 17
How important will the following corporate objectives be
for your company in the next 12 months?
Ohio east North
Central Division
Midwest
Region
National
aggregate
Introduce new products/product lines
(N) 111 382 547 1,058
1=Not important 9.9% 7.9% 7.1% 7.4%
2 11.7% 10.7% 11.0% 11.5%
3 20.7% 22.8% 24.1% 22.8%
4 30.6% 30.4% 32.4% 31.9%
5=Extremely important 27.0% 28.3% 25.4% 26.5%
Introduce new services
(N) 110 376 540 1,052
1=Not important 22.7% 21.8% 21.1% 22.2%
2 14.6% 16.5% 16.3% 18.4%
3 29.1% 28.7% 29.6% 26.6%
4 21.8% 23.1% 24.8% 24.1%
5=Extremely important 11.8% 9.8% 8.2% 8.6%
Invest in new or upgraded information technologies
(N) 111 379 543 1,050
1=Not important 8.1% 7.9% 7.7% 8.7%
2 17.1% 17.7% 16.2% 16.4%
3 29.7% 29.6% 31.5% 31.5%
4 27.9% 29.8% 29.5% 28.6%
5=Extremely important 17.1% 15.0% 15.1% 14.9%
Which of the following do you plan to do in the
coming year? [Food and Beverage participants only]
Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 9 42 53 116
Acquire a company(s) or part(s) of a company 22.2% 26.2% 26.4% 22.4%
Sell a company(s) or part(s) of a company 11.1% 9.5% 9.4% 10.3%
Neither acquire nor sell 66.7% 64.3% 64.2% 66.4%
Both acquire and sell a company(s) or part(s) of a
company
0.0% 0.0% 0.0% 0.9%
If you were involved in merger or acquisition activity in
the past 12 months or are planning such activity, what
primarily drove/drives your decision? [Food and Beverage
participants only]
Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 5 21 28 62
(multiple responses allowed)
Create cost synergies/improve margins 80.0% 52.4% 60.7% 51.6%
Improve market position 60.0% 71.4% 67.9% 66.1%
Alleviate retailer pressures 0.0% 4.8% 7.1% 4.8%
Create stronger position with suppliers 0.0% 9.5% 25.0% 25.8%
Business exit strategy 0.0% 19.1% 14.3% 19.4%
Other 0.0% 9.5% 7.1% 11.3%
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www.mcgladrey.com n 18
By approximately what percentage do you anticipate
your costs and expenditures will change in the next 12
months?
Ohio east North
Central Division
Midwest
Region
National
aggregate
CostsInventory/material/components
(N) 107 372 535 1,034
Median 5.0% 4.0% 4.0% 4.0%
Average 4.6% 4.5% 4.4% 4.5%
75th Percentile 5.0% 5.0% 5.0% 5.0%
25th Percentile 3.0% 2.0% 2.0% 2.0%
Decrease 5.6% 8.9% 8.6% 8.9%
No change 3.7% 5.7% 6.5% 7.3%
Increase 90.7% 85.5% 84.9% 83.9%
Transportation/fuel
(N) 106 372 535 1,031
Median 5.0% 5.0% 5.0% 5.0%
Average 6.1% 5.6% 5.6% 6.0%
75th Percentile 10.0% 8.0% 8.0% 10.0%
25th Percentile 3.0% 3.0% 3.0% 3.0%
Decrease 3.8% 3.5% 2.6% 2.3%
No change 6.6% 10.2% 9.5% 9.1%
Increase 89.6% 86.3% 87.9% 88.6%
Energy/utilities
(N) 107 372 534 1,028
Median 3.0% 3.0% 3.0% 3.0%
Average 3.9% 3.7% 4.0% 4.1%
75th Percentile 5.0% 5.0% 5.0% 5.0%
25th Percentile 0.0% 0.0% 2.0% 2.0%
Decrease 11.2% 7.5% 5.4% 5.2%
No change 18.7% 18.0% 15.4% 14.6%
Increase 70.1% 74.5% 79.2% 80.3%
Cost of debt
(N) 103 365 521 1,010
Median 0.0% 0.0% 0.0% 0.0%
Average 1.1% 1.2% 1.2% 1.4%
75th Percentile 2.0% 1.0% 1.5% 2.0%
25th Percentile 0.0% 0.0% 0.0% 0.0%
Decrease 2.9% 5.2% 5.8% 6.1%
No change 55.3% 59.2% 58.0% 56.4%
Increase 41.8% 35.6% 36.3% 37.4%
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2013 McGladrey Manufacturing & Distribution Monitor State Report n 19
By approximately what percentage do you anticipate
your costs and expenditures will change in the next 12
months?
Ohio east North
Central Division
Midwest
Region
National
aggregate
InvestmentsEquipment/machinery
(N) 106 368 525 1,020
Median 5.0% 5.0% 5.0% 5.0%
Average 8.4% 8.8% 7.8% 9.7%
75th Percentile 10.0% 10.0% 10.0% 10.0%
25th Percentile 2.0% 1.0% 0.0% 0.0%
Decrease 4.7% 5.7% 6.3% 4.3%
No change 17.0% 18.8% 19.4% 20.9%
Increase 78.3% 75.5% 74.3% 74.8%
Information technology
(N) 105 364 521 1,019
Median 5.0% 5.0% 5.0% 5.0%
Average 18.0% 13.8% 11.9% 11.5%
75th Percentile 10.0% 10.0% 10.0% 10.0%
25th Percentile 2.0% 1.3% 1.5% 2.0%
Decrease 1.9% 3.0% 3.3% 2.5%
No change 18.1% 18.1% 17.9% 18.4%
Increase 80.0% 78.9% 78.9% 79.2%
Physical facilities/warehouses
(N) 105 365 519 1,011
Median 2.0% 2.0% 2.0% 2.0%
Average 11.3% 8.1% 7.7% 7.6%
75th Percentile 8.5% 8.0% 10.0% 5.0%
25th Percentile 0.0% 0.0% 0.0% 0.0%
Decrease 2.9% 1.9% 2.9% 3.0%
No change 36.2% 42.7% 43.9% 43.3%
Increase 61.0% 55.3% 53.2% 53.7%
Fleets/vehicles
(N) 102 361 513 1,001
Median 0.0% 0.0% 0.0% 0.0%
Average 3.1% 3.5% 3.2% 3.4%
75th Percentile 5.0% 5.0% 5.0% 5.0%
25th Percentile 0.0% 0.0% 0.0% 0.0%
Decrease 2.9% 1.1% 2.0% 1.5%
No change 55.9% 59.0% 56.9% 55.0%
Increase 41.2% 39.9% 41.1% 43.6%
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www.mcgladrey.com n 20
By approximately what percentage do you anticipate
your costs and expenditures will change in the next 12
months?
Ohio east North
Central Division
Midwest
Region
National
aggregate
Research and development
(N) 104 363 514 1,001
Median 3.0% 3.0% 3.0% 2.0%
Average 4.8% 5.2% 5.1% 4.9%
75th Percentile 5.8% 8.0% 8.0% 6.0%
25th Percentile 0.0% 0.0% 0.0% 0.0%
Decrease 0.0% 1.1% 1.2% 1.5%
No change 31.7% 34.2% 35.0% 41.4%
Increase 68.3% 64.7% 63.8% 57.1%
What strategies are you using today to maintain or
improve profit margins, given the current economic
environment?
Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 108 380 545 1,058
(multiple responses allowed)
Lowering costs through operational efficiencies 87.0% 88.7% 89.0% 88.7%
Working with suppliers and/or customers to improve
their processes and costs
60.2% 58.2% 59.3% 59.3%
Investing in equipment 67.6% 61.3% 58.9% 55.9%
Increasing prices to a few selected customers and
markets
45.4% 43.2% 41.5% 41.1%
Increasing prices to a majority of our customers 45.4% 38.4% 38.5% 40.6%
Substituting lower-priced inventory/materials/
components
27.8% 31.3% 28.6% 28.4%
Adopting green/sustainable processes and conservation
measures
13.9% 16.6% 15.4% 15.8%
Instituting fees for service 13.0% 11.6% 12.5% 13.7%
Introducing or increasing surcharges 11.1% 10.0% 10.1% 12.1%
Financial hedging against raw material costs 13.9% 12.6% 11.7% 10.3%
Reorganizing under a different section of the tax code
(e.g., from S-corp to C-corp)
2.8% 3.4% 2.8% 2.5%
Other 10.2% 7.1% 6.1% 7.3%
By approximately what percentage will prices for your
company’s goods increase in the next 12 months?
Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 102 362 521 1,015
Median 4.0% 3.0% 3.0% 3.0%
Average 4.4% 4.3% 4.4% 4.6%
75th Percentile 5.0% 5.0% 5.0% 5.0%
25th Percentile 2.0% 2.0% 2.0% 2.0%
Decrease 2.0% 1.9% 1.7% 1.7%
No change 6.9% 8.8% 9.6% 9.8%
Increase 91.2% 89.2% 88.7% 88.6%
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2013 McGladrey Manufacturing & Distribution Monitor State Report n 21
By approximately what percentage will prices for your
company’s services increase in the next 12 months?
Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 81 294 418 831
Median 2.0% 0.0% 0.5% 2.0%
Average 2.6% 2.2% 2.4% 2.7%
75th Percentile 5.0% 4.0% 4.0% 5.0%
25th Percentile 0.0% 0.0% 0.0% 0.0%
Decrease 0.0% 0.0% 0.0% 0.1%
No change 45.7% 52.0% 50.0% 46.3%
Increase 54.3% 48.0% 50.0% 53.6%
salesWhat was your company’s annual gross revenue for the
most recent fiscal year?
Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 108 378 543 1,054
$1 billion or more 2.8% 3.2% 3.5% 2.8%
$500 million - $999.9 million 1.9% 2.7% 2.4% 3.1%
$250 million - $499.9 million 3.7% 4.0% 3.9% 4.7%
$100 million - $249.9 million 9.3% 14.8% 14.2% 15.3%
$50 million - $99.9 million 11.1% 13.0% 15.1% 14.5%
$25 million - $49.9 million 13.0% 13.5% 13.8% 16.0%
$15 million - $24.9 million 6.5% 10.1% 12.5% 12.3%
Less than $15 million 51.9% 38.9% 34.6% 31.2%
How have your company’s sales changed? Ohio east North
Central Division
Midwest
Region
National
aggregate
U.S. sales change in the past 12 months
(N) 105 366 530 1,033
Median 5.0% 5.0% 6.0% 5.0%
Average 4.4% 6.0% 6.7% 6.9%
75th Percentile 10.0% 11.0% 12.0% 12.0%
25th Percentile 0.0% 0.0% 0.0% 0.0%
Decreased 22.9% 21.3% 19.1% 21.2%
No change 2.9% 6.8% 7.6% 8.0%
Increased 74.3% 71.9% 73.4% 70.8%
Sales change outside the United States in the past 12
months
(N) 94 317 461 896
Median 0.0% 0.0% 0.0% 0.0%
Average 11.9% 8.6% 8.9% 6.8%
75th Percentile 10.0% 8.5% 10.0% 8.0%
25th Percentile 0.0% 0.0% 0.0% 0.0%
Decreased 11.7% 12.6% 10.9% 11.1%
No change 40.4% 41.3% 41.0% 44.2%
Increased 47.9% 46.1% 48.2% 44.8%
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www.mcgladrey.com n 22
How do you expect your company’s sales to change? Ohio east North
Central Division
Midwest
Region
National
aggregate
U.S. sales change expected in the next 12 months
(N) 104 363 525 1,022
Median 5.0% 6.0% 6.0% 6.0%
Average 7.8% 8.1% 7.6% 7.8%
75th Percentile 10.0% 10.0% 10.0% 10.0%
25th Percentile 3.0% 3.0% 3.0% 3.0%
Decrease 7.7% 8.0% 7.6% 8.3%
No change 8.7% 9.1% 8.8% 8.7%
Increase 83.7% 82.9% 83.6% 83.0%
Sales change outside the United States expected in the
next 12 months
(N) 95 319 462 899
Median 1.0% 2.0% 2.0% 0.0%
Average 4.4% 5.9% 6.5% 6.6%
75th Percentile 10.0% 10.0% 8.0% 8.0%
25th Percentile 0.0% 0.0% 0.0% 0.0%
Decrease 6.3% 5.0% 5.2% 4.7%
No change 42.1% 44.2% 42.9% 45.8%
Increase 51.6% 50.8% 52.0% 49.5%
How will sales of the following change in the
coming year? [Food and Beverage participants only]
Ohio east North
Central Division
Midwest
Region
National
aggregate
Private-label products
(N) 8 40 51 115
Increase 37.5% 52.5% 54.9% 49.6%
Stay the same 12.5% 12.5% 13.7% 14.8%
Decrease 0.0% 7.5% 5.9% 6.1%
No products of this type 50.0% 27.5% 25.5% 29.6%
Branded products
(N) 8 40 51 115
Increase 37.5% 57.5% 54.9% 53.0%
Stay the same 12.5% 12.5% 15.7% 23.5%
Decrease 0.0% 7.5% 7.8% 7.8%
No products of this type 50.0% 22.5% 21.6% 15.7%
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2013 McGladrey Manufacturing & Distribution Monitor State Report n 23
please indicate approximately what percentage of your
company’s consumer products in the recent year were
sold: [Consumer product participants only]
Ohio east North
Central Division
Midwest
Region
National
aggregate
Above established price
(N) 14 72 105 224
Median 0.0% 0.0% 0.0% 0.0%
Average 1.4% 3.4% 3.1% 4.1%
75th Percentile 1.3% 2.0% 2.0% 2.0%
25th Percentile 0.0% 0.0% 0.0% 0.0%
At established price
(N) 14 72 105 224
Median 85.0% 75.0% 80.0% 75.0%
Average 71.4% 67.9% 70.6% 68.2%
75th Percentile 100.0% 90.0% 90.0% 95.0%
25th Percentile 36.3% 50.0% 50.0% 50.0%
1-25% below established price
(N) 14 72 105 224
Median 10.0% 15.0% 15.0% 15.5%
Average 21.8% 24.4% 23.0% 23.7%
75th Percentile 42.5% 30.0% 30.0% 30.0%
25th Percentile 0.0% 5.0% 5.0% 5.0%
26-50% below established price
(N) 14 72 105 224
Median 0.0% 0.0% 0.0% 0.0%
Average 4.3% 3.9% 3.1% 3.1%
75th Percentile 5.0% 0.0% 0.0% 0.0%
25th Percentile 0.0% 0.0% 0.0% 0.0%
More than 50% below established price
(N) 14 72 105 224
Median 0.0% 0.0% 0.0% 0.0%
Average 1.1% 0.3% 0.3% 1.0%
75th Percentile 0.0% 0.0% 0.0% 0.0%
25th Percentile 0.0% 0.0% 0.0% 0.0%
through which of the following channels are you likely
to increase sales to consumers in the coming year?
[Consumer product participants only]
Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 15 71 102 227
(multiple responses allowed)
Retail stores 33.3% 59.2% 60.8% 62.6%
Website 80.0% 50.7% 44.1% 40.5%
Online selling through other retailers 40.0% 35.2% 30.4% 26.9%
Outlet stores 13.3% 8.5% 6.9% 6.2%
Other 33.3% 22.5% 23.5% 24.7%
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www.mcgladrey.com n 24
By what percentage will your company’s net income
change in the next 12 months?
Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 98 326 473 930
Median 5.0% 6.0% 5.0% 5.0%
Average 11.3% 15.8% 14.5% 16.5%
75th Percentile 10.0% 12.0% 12.0% 15.0%
25th Percentile 2.0% 0.0% 0.0% 1.0%
Decrease 17.4% 18.4% 17.6% 16.5%
No change 5.1% 7.1% 7.6% 7.7%
Increase 77.6% 74.5% 74.8% 75.8%
What are your top sales strategies to drive growth in the
next 12 months?
Ohio east North
Central Division
Midwest
Region
National
aggregate
New geographies/regions within the United States
(N) 106 368 530 1,034
1=Not important 37.7% 32.1% 32.5% 36.1%
2 17.9% 18.8% 18.7% 17.7%
3 18.9% 18.5% 19.6% 19.1%
4 14.2% 18.8% 17.6% 16.0%
5=Extremely important 11.3% 12.0% 11.7% 11.2%
New geographies/regions outside the United States
(N) 106 368 526 1,026
1=Not important 47.2% 45.4% 45.6% 47.7%
2 15.1% 15.0% 13.9% 14.2%
3 12.3% 14.7% 15.4% 13.7%
4 10.4% 12.0% 12.0% 11.7%
5=Extremely important 15.1% 13.0% 13.1% 12.7%
New customer segments
(N) 106 367 529 1,035
1=Not important 8.5% 10.4% 10.8% 11.8%
2 8.5% 10.6% 14.0% 14.7%
3 26.4% 27.8% 28.2% 26.2%
4 37.7% 31.9% 29.7% 29.5%
5=Extremely important 18.9% 19.4% 17.4% 17.9%
Increased penetration in existing markets
(N) 107 373 537 1,047
1=Not important 0.0% 1.3% 1.1% 1.2%
2 4.7% 5.1% 5.2% 4.9%
3 18.7% 15.3% 16.6% 16.7%
4 39.3% 43.2% 41.0% 37.7%
5=Extremely important 37.4% 35.1% 36.1% 39.5%
New products and line extensions
(N) 106 371 533 1,038
1=Not important 8.5% 9.4% 8.4% 7.9%
2 12.3% 11.3% 12.0% 12.9%
3 18.9% 18.3% 20.6% 21.8%
4 36.8% 34.2% 34.2% 32.7%
5=Extremely important 23.6% 26.7% 24.8% 24.8%
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2013 McGladrey Manufacturing & Distribution Monitor State Report n 25
What are your top sales strategies to drive growth in the
next 12 months?
Ohio east North
Central Division
Midwest
Region
National
aggregate
New services
(N) 106 361 522 1,017
1=Not important 42.5% 41.3% 39.1% 37.9%
2 17.0% 19.7% 20.9% 22.3%
3 22.6% 19.9% 20.5% 20.4%
4 11.3% 12.7% 13.0% 13.0%
5=Extremely important 6.6% 6.4% 6.5% 6.5%
New channels of distribution
(N) 105 365 523 1,020
1=Not important 39.1% 35.9% 34.4% 34.5%
2 16.2% 19.2% 20.8% 19.8%
3 21.9% 18.9% 19.9% 21.5%
4 13.3% 17.0% 17.0% 15.2%
5=Extremely important 9.5% 9.0% 7.8% 9.0%
What value-added services are the most important to
your company’s growth?
Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 19 93 144 359
(multiple responses allowed)
Sequencing of orders to customers schedule 31.6% 29.0% 27.1% 27.9%
Kitting/assembly 21.1% 25.8% 27.1% 25.1%
Relabeling/repackaging 36.8% 20.4% 20.1% 20.6%
Light manufacturing 21.1% 17.2% 20.8% 18.7%
Product returns (ease of product returns) 26.3% 17.2% 18.1% 17.0%
Warranty services 10.5% 8.6% 10.4% 13.7%
Reverse logistics 5.3% 8.6% 9.0% 6.1%
RFID labeling 5.3% 5.4% 4.2% 5.0%
Other 15.8% 17.2% 19.4% 19.8%
No value-added services 5.3% 22.6% 22.9% 21.7%
What are the top ways your company will innovate in the
coming year? [Food and Beverage participants only]
Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 7 36 46 107
(multiple responses allowed)
Create new products 71.4% 72.2% 65.2% 61.7%
Change marketing/branding strategies 85.7% 50.0% 54.4% 56.1%
Change sales/distribution channels 14.3% 25.0% 23.9% 29.0%
Change package style 14.3% 22.2% 21.7% 25.2%
Change ingredients for existing products 0.0% 27.8% 23.9% 21.5%
Change package size 14.3% 27.8% 23.9% 20.6%
Other 0.0% 5.6% 10.9% 9.4%
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www.mcgladrey.com n 26
What are you doing to make your products more
attractive to consumers wanting healthier food and
beverages? [Food and Beverage participants only]
Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 3 24 29 66
(multiple responses allowed)
Introduce healthier products 33.3% 58.3% 58.6% 57.6%
Promote and brand products as healthy 33.3% 45.8% 51.7% 56.1%
Change composition of ingredients 33.3% 41.7% 37.9% 33.3%
Change labeling 0.0% 20.8% 27.6% 25.8%
Change package size 0.0% 29.2% 24.1% 22.7%
Other 33.3% 12.5% 13.8% 7.6%
For which of the following consumer marketing
categories will you increase spending in the coming year?
[Consumer product participants only]
Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 15 70 103 220
(multiple responses allowed)
Social media advertising/marketing 40.0% 52.9% 52.4% 55.5%
Online advertising (not including social media) 66.7% 52.9% 45.6% 43.2%
Co-op advertising 6.7% 21.4% 21.4% 30.0%
Print advertising 26.7% 22.9% 26.2% 28.6%
Traditional promotions and/or coupons 6.7% 31.4% 29.1% 24.6%
Online promotions and/or coupons 26.7% 24.3% 23.3% 23.6%
Television advertising 0.0% 7.1% 5.8% 8.2%
Radio advertising 0.0% 2.9% 4.9% 7.3%
Billboards 0.0% 1.4% 1.9% 2.7%
Other 20.0% 15.7% 19.4% 16.4%
How do you plan to help retailers improve profit margins
on your goods? [Consumer product participants only]
Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 15 80 113 239
(multiple responses allowed)
In-store staff 6.7% 22.5% 25.7% 33.9%
Implement improvements to supply chains to get
products to market on a more timely basis
26.7% 32.5% 30.1% 31.0%
Help manage merchandise/inventory allocation process 33.3% 30.0% 28.3% 28.9%
Offer in-store branding materials 13.3% 23.8% 24.8% 28.9%
Provide co-op advertising opportunities 20.0% 27.5% 24.8% 27.2%
Use market research to better understand target
consumers
20.0% 30.0% 31.9% 25.9%
Offer couponing/discount programs 0.0% 17.5% 15.0% 16.7%
Other 6.7% 6.3% 5.3% 4.6%
We do not sell products in retail stores 53.3% 31.3% 35.4% 32.2%
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2013 McGladrey Manufacturing & Distribution Monitor State Report n 27
approximately what percentage of your company’s total
revenues are sold to customers outside the United states?
Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 106 365 521 1,015
Median 5.0% 5.0% 5.0% 5.0%
Average 13.6% 12.9% 12.7% 13.2%
75th Percentile 20.0% 16.0% 15.0% 15.0%
25th Percentile 0.0% 0.8% 1.0% 0.0%
approximately what percentage of your company’s
capital assets (e.g., offices, warehouses, plants) reside
outside the United states?
Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 104 364 522 1,014
Median 0.0% 0.0% 0.0% 0.0%
Average 4.5% 5.2% 4.7% 5.6%
75th Percentile 0.0% 0.0% 0.0% 0.0%
25th Percentile 0.0% 0.0% 0.0% 0.0%
How likely is your company to do the following in the next
12 months?
Ohio east North
Central Division
Midwest
Region
National
aggregate
Relocate some U.S. operations/functions overseas-offshore
(N) 108 376 540 1,049
1=Not likely 78.7% 81.1% 77.6% 75.5%
2 3.7% 4.0% 5.6% 5.2%
3 0.9% 1.9% 2.0% 2.2%
4 4.6% 1.6% 1.5% 1.7%
5=Very likely 1.9% 1.9% 2.2% 2.2%
N/A 10.2% 9.6% 11.1% 13.2%
Bring some operations/functions back to the United States-onshore
(N) 106 373 537 1,043
1=Not likely 54.7% 55.0% 54.2% 52.6%
2 2.8% 2.1% 3.4% 3.5%
3 1.9% 3.2% 2.4% 2.3%
4 0.0% 1.9% 1.7% 1.8%
5=Very likely 0.0% 0.8% 0.6% 0.7%
N/A 40.6% 37.0% 37.8% 39.1%
How important is it to have your operations in physical
proximity to the following?
Ohio east North
Central Division
Midwest
Region
National
aggregate
Customers
(N) 108 376 538 1,047
1=Not important 15.7% 16.8% 17.5% 16.2%
2 14.8% 11.4% 11.3% 11.8%
3 26.9% 25.8% 24.4% 19.5%
4 17.6% 21.0% 21.2% 19.9%
5=Very important 25.0% 24.7% 25.5% 32.2%
N/A 0.0% 0.3% 0.2% 0.5%
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www.mcgladrey.com n 28
How important is it to have your operations in physical
proximity to the following?
Ohio east North
Central Division
Midwest
Region
National
aggregate
Engineering/R&D/product development
(N) 107 373 531 1,034
1=Not important 20.6% 24.7% 25.8% 28.3%
2 15.9% 13.9% 14.9% 12.8%
3 16.8% 16.9% 15.4% 14.9%
4 14.0% 13.9% 14.3% 13.6%
5=Very important 18.7% 21.2% 19.6% 17.2%
N/A 14.0% 9.4% 10.0% 13.2%
Supply chain
(N) 106 371 531 1,034
1=Not important 12.3% 12.4% 12.4% 13.4%
2 14.2% 12.7% 13.4% 13.9%
3 25.5% 26.4% 28.8% 28.4%
4 20.8% 23.7% 24.1% 23.5%
5=Very important 24.5% 22.4% 19.2% 17.4%
N/A 2.8% 2.4% 2.1% 3.3%
Workforce and operationsHow many employees does your company currently
employ?
Ohio east North
Central Division
Midwest
Region
National
aggregate
Total company employees
(N) 107 372 536 1,045
Median 75.0 91.0 101.0 104.0
Average 3,740.5 1,388.6 1,151.6 1,094.9
75th Percentile 205.0 300.0 300.0 300.0
25th Percentile 25.0 40.0 40.0 41.5
Full-time employees in United States
(N) 107 369 533 1,038
Median 65.0 86.0 94.0 93.5
Average 452.5 335.6 342.2 331.6
75th Percentile 200.0 250.0 255.0 250.0
25th Percentile 22.0 35.0 39.5 37.8
Full-time employees outside United States
(N) 103 350 502 979
Median 0.0 0.0 0.0 0.0
Average 3,407.7 1,091.9 843.7 779.4
75th Percentile 0.0 0.0 0.0 1.0
25th Percentile 0.0 0.0 0.0 0.0
Total part-time employees
(N) 101 337 485 954
Median 1.0 1.0 1.0 1.0
Average 4.8 6.1 16.7 51.1
75th Percentile 2.5 4.0 5.0 5.0
25th Percentile 0.0 0.0 0.0 0.0
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2013 McGladrey Manufacturing & Distribution Monitor State Report n 29
How many employees does your company currently
employ?
Ohio east North
Central Division
Midwest
Region
National
aggregate
Total temporary employees
(N) 99 336 478 941
Median 0.0 0.0 0.0 0.0
Average 13.3 17.4 25.2 43.4
75th Percentile 5.0 10.0 7.3 6.0
25th Percentile 0.0 0.0 0.0 0.0
Individual independent contractors
(N) 96 329 473 925
Median 0.0 0.0 0.0 0.0
Average 9.0 6.4 6.4 9.0
75th Percentile 1.0 2.0 2.0 2.0
25th Percentile 0.0 0.0 0.0 0.0
By what percentage will your company’s employee levels
change in the next 12 months?
Ohio east North
Central Division
Midwest
Region
National
aggregate
Total employees
(N) 106 365 523 1,017
Median 3.0 2.0 3.0 2.0
Average 4.8 4.4 4.3 4.3
75th Percentile 7.0 5.0 5.0 5.0
25th Percentile 0.0 0.0 0.0 0.0
Decrease 7.6% 8.0% 8.0% 9.5%
No change 27.4% 27.7% 26.6% 27.6%
Increase 65.1% 64.4% 65.4% 62.8%
U.S. employees
(N) 106 360 517 1,006
Median 3.0 2.0 3.0 2.0
Average 4.6 5.0 4.7 4.4
75th Percentile 6.0 5.0 5.0 5.0
25th Percentile 0.0 0.0 0.0 0.0
Decrease 7.6% 7.8% 7.9% 9.4%
No change 25.5% 27.8% 26.5% 28.2%
Increase 67.0% 64.4% 65.6% 62.3%
Employees outside United States
(N) 101 336 480 934
Median 0.0 0.0 0.0 0.0
Average 0.9 1.1 1.4 1.6
75th Percentile 0.0 0.0 0.0 0.0
25th Percentile 0.0 0.0 0.0 0.0
Decrease 2.0% 1.5% 1.7% 1.6%
No change 89.1% 86.6% 85.8% 84.5%
Increase 8.9% 11.9% 12.5% 13.9%
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www.mcgladrey.com n 30
By what percentage will your company’s employee levels
change in the next 12 months?
Ohio east North
Central Division
Midwest
Region
National
aggregate
Wages
(N) 107 371 534 1,034
Median 3.0 3.0 3.0 3.0
Average 3.3 3.6 3.4 3.5
75th Percentile 4.0 4.0 4.0 4.0
25th Percentile 2.0 2.0 2.0 2.0
Decrease 1.9% 1.4% 2.3% 1.9%
No change 8.4% 5.1% 4.1% 5.2%
Increase 89.7% 93.5% 93.6% 92.8%
Health care costs
(N) 103 361 519 1,010
Median 10.0 10.0 10.0 10.0
Average 11.6 11.6 10.6 10.2
75th Percentile 15.0 15.0 12.0 13.0
25th Percentile 6.0 5.0 5.0 5.0
Decrease 1.0% 1.9% 1.9% 2.1%
No change 3.9% 5.3% 6.0% 6.7%
Increase 95.2% 92.8% 92.1% 91.2%
Other benefits
(N) 103 350 499 964
Median 3.0 3.0 3.0 3.0
Average 3.4 3.5 3.4 3.4
75th Percentile 5.0 5.0 5.0 5.0
25th Percentile 1.0 0.0 0.0 0.0
Decrease 0.0% 0.9% 0.8% 0.7%
No change 22.3% 26.3% 25.7% 27.6%
Increase 77.7% 72.9% 73.6% 71.7%
to what extent has your company found the skilled talent
it requires?
Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 110 380 544 1,051
Always 8.2% 6.1% 6.1% 5.6%
Most of the time 40.9% 45.0% 47.1% 51.2%
Some of the time 41.8% 42.9% 40.6% 36.7%
Rarely 9.1% 5.8% 6.1% 6.2%
Never 0.0% 0.3% 0.2% 0.3%
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2013 McGladrey Manufacturing & Distribution Monitor State Report n 31
How is your company attempting to prevent or address
skills gaps?
Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 110 377 540 1,043
Internal training and skills development programs 80.9% 78.0% 79.1% 77.8%
Collaboration with vocational/technical schools 39.1% 34.8% 36.5% 32.6%
Collaboration with colleges and universities 39.1% 32.9% 33.0% 31.0%
Apprenticeship programs 20.0% 22.3% 23.9% 22.2%
Outsourcing activities for which skills are lacking 20.9% 23.9% 23.0% 21.4%
Collaboration with trade associations 21.8% 19.4% 19.8% 17.7%
Collaboration with high schools 19.1% 17.8% 18.7% 13.6%
Recruiting talent from outside the United States 4.6% 4.8% 4.6% 5.6%
Other 3.6% 3.5% 3.7% 4.8%
Not doing anything to address skills gaps 8.2% 11.4% 9.8% 10.1%
By what percentage will your company’s total inventory
levels change over the coming 12 months?
Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 103 364 524 1,017
Median 0.0 0.0 0.0 0.0
Average 4.1 2.3 1.7 1.4
75th Percentile 5.0 5.0 5.0 5.0
25th Percentile 0.0 -3.0 -3.0 -4.0
Decrease 24.3% 28.6% 28.4% 29.8%
No change 27.2% 28.6% 27.1% 26.5%
Increase 48.5% 42.9% 44.5% 43.8%
What percentage of your company’s inventory/material/
components are purchased from outside the United
states?
Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 97 341 491 967
Median 4.0% 5.0% 5.0% 5.0%
Average 10.1% 13.9% 13.9% 16.8%
75th Percentile 10.0% 20.0% 20.0% 20.0%
25th Percentile 0.0% 0.0% 0.0% 0.0%
What is your company’s backlog of unfilled sales orders? Ohio east North
Central Division
Midwest
Region
National
aggregate
Current backlog (weeks)
(N) 78 246 346 612
Median 4.0 4.0 4.0 4.0
Average 7.4 7.2 7.5 8.1
75th Percentile 8.0 10.0 10.0 10.0
25th Percentile 1.0 2.0 2.0 2.0
Backlog 12 months ago (weeks)
(N) 78 243 343 609
Median 4.0 4.0 4.0 4.0
Average 9.2 7.7 7.8 8.5
75th Percentile 8.5 9.0 9.0 10.0
25th Percentile 1.0 2.0 2.0 2.0
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www.mcgladrey.com n 32
By what percentage has your company’s productivity
(sales per employee) changed in the past 12 months?
Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 93 335 478 929
Median 3.0 4.0 4.0 4.0
Average 3.6 3.9 4.1 4.7
75th Percentile 8.0 7.0 8.0 8.0
25th Percentile 0.5 0.0 0.0 0.0
Decreased 17.2% 16.4% 14.9% 14.8%
No change 6.5% 11.6% 11.9% 13.8%
Increased 76.3% 71.9% 73.2% 71.5%
What factors most improved productivity? Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 69 243 344 669
Process improvements (general) 85.5% 80.3% 81.4% 79.2%
Improved labor utilization 59.4% 59.3% 58.7% 55.8%
Training 55.1% 50.6% 51.7% 51.6%
Investment in equipment 55.1% 56.8% 54.7% 50.2%
Improved equipment utilization 52.2% 48.6% 48.3% 45.1%
Investment in information technology 21.7% 22.6% 26.5% 30.3%
(not operations automation)
Labor reductions 14.5% 17.3% 16.3% 19.4%
Investment in operations automation 20.3% 21.4% 21.2% 16.3%
(e.g., robotics, programmable logic controllers)
Other 5.8% 4.5% 4.7% 4.3%
What factors contributed to decreased productivity? Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 53 180 260 509
Skills gaps among workforce 47.2% 48.9% 50.0% 49.7%
Disruptions in supply chain 34.0% 34.4% 35.8% 37.9%
Machine downtime 50.9% 47.2% 41.9% 37.3%
Inadequate information technology 15.1% 22.8% 23.9% 22.0%
Other 28.3% 16.1% 14.6% 13.2%
What systems/applications will your company most likely
purchase or upgrade in 2013?
Ohio east North
Central Division
Midwest
Region
National
aggregate
Business analytics
(N) 104 355 515 991
Purchase new 4.8% 7.9% 8.4% 7.9%
Major upgrade 3.9% 5.9% 7.2% 7.1%
Minor upgrade 21.2% 23.1% 22.7% 23.6%
No action 70.2% 63.1% 61.8% 61.5%
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2013 McGladrey Manufacturing & Distribution Monitor State Report n 33
What systems/applications will your company most likely
purchase or upgrade in 2013?
Ohio east North
Central Division
Midwest
Region
National
aggregate
Customer relationship management (CRM)
(N) 104 361 523 1,005
Purchase new 5.8% 10.8% 11.7% 11.0%
Major upgrade 3.9% 10.0% 11.9% 11.4%
Minor upgrade 30.8% 23.6% 22.4% 24.1%
No action 59.6% 55.7% 54.1% 53.4%
Enterprise asset management (EAM)
(N) 101 346 501 967
Purchase new 2.0% 2.0% 2.0% 1.2%
Major upgrade 1.0% 1.2% 1.2% 0.9%
Minor upgrade 7.9% 9.5% 10.4% 9.1%
No action 89.1% 87.3% 86.4% 88.7%
Enterprise resource planning (ERP)
(N) 104 362 521 1,000
Purchase new 8.7% 9.7% 8.6% 6.5%
Major upgrade 6.7% 10.5% 10.2% 10.1%
Minor upgrade 20.2% 20.2% 22.5% 22.5%
No action 64.4% 59.7% 58.7% 60.9%
Financial management system (FMS)
(N) 103 351 508 982
Purchase new 4.9% 6.0% 5.9% 4.2%
Major upgrade 4.9% 7.4% 6.5% 6.5%
Minor upgrade 18.5% 17.1% 19.5% 21.1%
No action 71.8% 69.5% 68.1% 68.2%
Internet/Web applications
(N) 105 360 518 1,001
Purchase new 2.9% 4.7% 3.9% 3.4%
Major upgrade 20.0% 20.6% 20.1% 22.0%
Minor upgrade 49.5% 46.9% 47.5% 47.3%
No action 27.6% 27.8% 28.6% 27.4%
Manufacturing execution system (MES)
(N) 84 259 364 633
Purchase new 4.8% 3.5% 3.6% 2.5%
Major upgrade 4.8% 7.3% 6.6% 6.2%
Minor upgrade 21.4% 16.2% 17.0% 17.9%
No action 69.1% 73.0% 72.8% 73.5%
Mobility solutions (including tablets)
(N) 105 353 512 991
Purchase new 6.7% 5.7% 5.3% 6.1%
Major upgrade 6.7% 9.4% 9.8% 10.4%
Minor upgrade 33.3% 32.3% 35.4% 36.4%
No action 53.3% 52.7% 49.6% 47.1%
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www.mcgladrey.com n 34
What systems/applications will your company most likely
purchase or upgrade in 2013?
Ohio east North
Central Division
Midwest
Region
National
aggregate
Product life cycle management (PLM)
(N) 85 257 359 623
Purchase new 0.0% 2.3% 2.2% 1.6%
Major upgrade 5.9% 4.3% 3.9% 3.1%
Minor upgrade 5.9% 8.6% 8.1% 9.8%
No action 88.2% 84.8% 85.8% 85.6%
Social media applications
(N) 104 354 510 990
Purchase new 1.0% 2.5% 2.0% 1.8%
Major upgrade 9.6% 10.5% 11.4% 11.2%
Minor upgrade 32.7% 32.5% 33.3% 35.1%
No action 56.7% 54.5% 53.3% 51.9%
Supplier management system
(N) 101 351 512 977
Purchase new 1.0% 3.1% 2.5% 1.9%
Major upgrade 7.9% 7.7% 6.8% 5.2%
Minor upgrade 16.8% 21.7% 24.0% 24.1%
No action 74.3% 67.5% 66.6% 68.8%
Transportation management systems (TMS)
(N) 18 94 148 353
Purchase new 0.0% 2.1% 1.4% 2.3%
Major upgrade 5.6% 4.3% 6.1% 6.5%
Minor upgrade 27.8% 25.5% 23.0% 19.8%
No action 66.7% 68.1% 69.6% 71.4%
Warehouse management systems (WMS)
(N) 103 350 510 981
Purchase new 5.8% 5.4% 4.7% 4.2%
Major upgrade 3.9% 7.4% 7.1% 8.1%
Minor upgrade 19.4% 20.6% 23.9% 23.6%
No action 70.9% 66.6% 64.3% 64.2%
Other
(N) 25 92 126 244
Purchase new 8.0% 9.8% 9.5% 7.8%
Major upgrade 16.0% 6.5% 5.6% 4.5%
Minor upgrade 0.0% 1.1% 1.6% 2.5%
No action 76.0% 82.6% 83.3% 85.3%
Rate the effectiveness of your company’s It environment
(infrastructure, applications and organization) on the
following capabilities?
Ohio east North
Central Division
Midwest
Region
National
aggregate
Improve profit margin
(N) 105 363 524 1,025
1=Not effective 11.4% 10.7% 10.1% 11.3%
2 21.0% 29.5% 30.2% 27.6%
3 41.0% 40.8% 40.7% 38.8%
4 23.8% 15.2% 15.8% 18.7%
5=Extremely effective 2.9% 3.9% 3.2% 3.5%
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2013 McGladrey Manufacturing & Distribution Monitor State Report n 35
Rate the effectiveness of your company’s It environment
(infrastructure, applications and organization) on the
following capabilities?
Ohio east North
Central Division
Midwest
Region
National
aggregate
Increase revenue
(N) 105 363 523 1,023
1=Not effective 20.0% 21.2% 19.1% 19.2%
2 27.6% 32.8% 34.2% 32.8%
3 34.3% 33.3% 34.4% 33.3%
4 13.3% 9.4% 9.8% 12.3%
5=Extremely effective 4.8% 3.3% 2.5% 2.4%
Improve customer satisfaction
(N) 105 364 525 1,026
1=Not effective 9.5% 8.2% 7.1% 7.5%
2 15.2% 19.5% 20.0% 19.1%
3 31.4% 40.7% 41.5% 39.7%
4 30.5% 24.2% 25.0% 28.0%
5=Extremely effective 13.3% 7.4% 6.5% 5.8%
Minimize corporate risk
(N) 105 363 522 1,021
1=Not effective 17.1% 14.9% 13.6% 12.8%
2 23.8% 25.6% 26.1% 25.6%
3 37.1% 36.9% 37.0% 37.7%
4 19.1% 18.5% 19.2% 20.2%
5=Extremely effective 2.9% 4.1% 4.2% 3.7%
Share information within the company
(N) 105 362 523 1,026
1=Not effective 8.6% 5.3% 4.6% 4.1%
2 6.7% 11.9% 12.4% 10.5%
3 37.1% 35.1% 35.6% 36.1%
4 35.2% 35.6% 36.1% 36.2%
5=Extremely effective 12.4% 12.2% 11.3% 13.2%
Share information with customers
(N) 106 363 522 1,021
1=Not effective 13.2% 14.6% 12.3% 11.2%
2 23.6% 22.9% 23.6% 24.6%
3 30.2% 32.0% 36.8% 36.4%
4 25.5% 24.2% 22.2% 22.1%
5=Extremely effective 7.6% 6.3% 5.2% 5.7%
Share information with suppliers
(N) 107 365 522 1,021
1=Not effective 17.8% 17.3% 16.3% 16.5%
2 26.2% 28.2% 28.4% 27.6%
3 31.8% 30.7% 33.7% 35.4%
4 18.7% 19.7% 18.4% 16.5%
5=Extremely effective 5.6% 4.1% 3.3% 4.1%
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www.mcgladrey.com n 36
Rate the effectiveness of your company’s It environment
(infrastructure, applications and organization) on the
following capabilities?
Ohio east North
Central Division
Midwest
Region
National
aggregate
Enhance corporate security/reduce risks
(N) 104 361 517 1,016
1=Not effective 11.5% 10.0% 9.3% 9.1%
2 18.3% 23.0% 24.2% 22.9%
3 44.2% 40.2% 38.5% 39.4%
4 20.2% 21.1% 22.2% 22.4%
5=Extremely effective 5.8% 5.8% 5.8% 6.2%
Improve company productivity/reduce costs
(N) 105 358 518 1,018
1=Not effective 7.6% 7.3% 6.6% 6.3%
2 17.1% 20.1% 21.2% 20.8%
3 30.5% 39.1% 41.3% 38.9%
4 30.5% 26.0% 24.5% 27.4%
5=Extremely effective 14.3% 7.5% 6.4% 6.6%
Does your company use cloud computing for any systems
or applications?
Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 108 370 531 1,038
Cloud storage, infrastructure or backup 22.2% 24.1% 22.8% 22.5%
Customer relationship management (CRM) applications 2.8% 2.4% 4.9% 6.4%
Enterprise resource planning (ERP) or financial systems 2.8% 3.5% 3.2% 3.3%
Office productivity systems (e.g., calendars, collaboration
tools)
7.4% 7.8% 8.3% 9.3%
Other 5.6% 4.6% 3.6% 3.6%
No use of cloud computing 59.3% 57.6% 57.3% 54.9%
to what extent is your company using social media (e.g.,
LinkedIn, Facebook, twitter) for any business activities?
Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 109 374 537 1,048
Extensive use 0.9% 3.5% 4.7% 4.0%
Moderate use 9.2% 14.2% 13.2% 15.3%
Some use 35.8% 36.6% 39.5% 40.0%
Plan to use 11.9% 12.8% 12.9% 12.4%
No plans to use in future 38.5% 28.1% 25.9% 24.9%
Don't know 3.7% 4.8% 3.9% 3.4%
to what extent do you believe your company’s
information/data is at risk?
Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 109 374 537 1,049
1=Not at risk 24.8% 17.9% 18.1% 17.2%
2 46.8% 52.7% 51.8% 50.4%
3 20.2% 23.0% 23.7% 26.4%
4 4.6% 4.6% 4.8% 4.3%
5=Very much at risk 3.7% 1.9% 1.7% 1.7%
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2013 McGladrey Manufacturing & Distribution Monitor State Report n 37
Does your company have an It risk management process? Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 108 372 535 1,043
Yes 57.4% 63.4% 64.3% 65.4%
No 24.1% 25.3% 24.3% 24.8%
Don't know 18.5% 11.3% 11.4% 9.8%
Does your company regularly monitor systems to find
threats and attacks that may have occurred?
Ohio east North
Central Division
Midwest
Region
National
aggregate
(N) 107 371 535 1,041
Yes 70.1% 72.0% 72.5% 74.2%
No 20.6% 19.4% 18.3% 17.3%
Don't know 9.4% 8.6% 9.2% 8.6%
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www.mcgladrey.com n 38
MethodologyThe 2013 McGladrey Manufacturing & Distribution Monitor was conducted using an online questionnaire promoted by
McGladrey and various industrial associations to principally U.S.-based manufacturing and distribution organizations.
There were 1,067 total valid respondents to the 2013 McGladrey Manufacturing & Distribution Monitor (categorized as 688
manufacturers and 379 distributors), with completed questionnaires received in March 2013. Responses were received by
The MPI Group, an independent research firm, and then entered into a database, edited and cleansed where necessary to
ensure answers were plausible. All respondent answers to the 2013 McGladrey Manufacturing & Distribution Monitor are
confidential. As incentive to complete the study, participants are being provided this state benchmark report, as well as
their own customized benchmark report.
GlossaryFrequency (N): The number or count of responses for a question.
average: The average or mean value for answers to open-ended questions (sum of values divided by the number of
responses).
Median: The midpoint value for open-ended questions—the value above and below which half the answers fall;
equivalent to the 50th percentile. The median is frequently the most reliable statistic upon which to base comparisons.
percentage: The percentage of responses for a specific answer category, based on all responses for that particular
question. (Note: This is not based on the total number of respondents for the survey.) For cross-tabulated data, the
percentage is based on those that responded to both the cross-tabulation category question and the question
being analyzed.
percentiles: The 25th percentile is the value below which 25 percent of answers fall. The 75th percentile is the value below
which 75 percent of answers fall.
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power comes from being understood.®
When you trust the advice you’re getting, you know your next move is the right move. That’s what you can expect from McGladrey. That’s the power of being understood.
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