2013 dispa meeting – dublin 23rd & 24th may...
TRANSCRIPT
DISPA REPORT
Resilience as a challenge for the public sector:
the PA Schools' and Institutes' contribution
Report of the Meeting of the Directors
of Institutes and Schools of Public Administration
of the European Union (DISPA)
during the Hellenic Presidency of the Council of the EU
Athens, 5-6 June 2014
N ATIONAL C ENTRE for P UBLIC A DMINISTRATION & L OCAL G OVERNMENT
DISPA Meeting – Athens 5-6 June 2014
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DISPA Meeting – Athens 5-6 June 2014
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THE MEETING OF DIRECTORS OF INSTITUTES AND SCHOOLS OF PUBLIC ADMINISTRATION
(DISPA) ORGANISED UNDER THE AUSPICES OF THE HELLENIC PRESIDENCY OF THE COUNCIL OF THE
EUROPEAN UNION
Resilience as a challenge for the public sector: the PA Schools' and Institutes' contribution
The meeting was hosted by the National Centre for Public Administration and E-Government
(EKDDA). A "Troika" preparatory meeting took place in Athens on 12 December 2013 between
EKDDA, the Italian School of Public Administration (SNA), the Lithuanian Institute of Public
Administration (IPA) and the European School of Administration (EUSA).
The theme was selected from different proposals put forward by the Troika members. As with all
recent DISPA meetings, the agenda was drawn up in such a way as to contain a mix of presentations,
discussions and workshops.
The programme can be found in annex I and a list of participants in annex II. Copies of the speakers'
PowerPoint presentations have been sent separately to participants electronically.
The meeting was chaired by Dr Fani Komseli, Deputy Secretary General & Director of the Institute of
Training, EKDDA and Mr Pavlos D. Pezaros, Chairman of the Governing Board, National Centre for
Public Administration & Local Government (EKDDA).
Opening remarks
Welcoming Address - Pavlos D. Pezaros, Chairman of the Governing Board, National Centre for
Public Administration & Local Government (EKDDA)
Mr Pezaros welcomed the DISPA members to the historical conference centre Zappeion Megaron,
where Greece signed its accession to the European Communities back in 1979.
He referred to the crisis in Greece and how the ability to be resilient had given the Greeks a big boost
to keep going after the difficulties first arose. It is important to remember that what doesn’t evolve
dies and resilience also means being able to adapt. The more we understand this, the more authentic
we become both as people and as institutions; as we give permission for change to happen, to exist
in our lives and our working environment, we go forth with new ideas, we inspire the rest of the
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world and we create justice, harmony, stability and development at the same time. If these aren't
the ultimate "raison d'être" of any state in the world then what is?
He then proposed that DISPA members seize the opportunity and think long and hard on how
resilient we really are and/or how much more resilient we might need to become in the future for
ourselves and for an ever improving public sector.
Theme and Objectives of the Meeting - Dr Fani Komseli, Deputy Secretary General & Director of
the Institute of Training, EKDDA
After these words of welcome from Mr Pezaros, Dr Fani Komseli opened her speech by talking about
the relationship between the importance of the public sector's sustainability and how it can be
achieved on the one hand, and on the other, resilience as a characteristic that pertains to whatever
we do for ourselves as a public entity and what we offer to other public entities. Although resilience
is the main theme of this meeting, it seems that if we picture the road to better public
administration, resilience would be its starting point and sustainability the final goal.
One definition of resilience is that it is “the capacity of a system to survive, adapt, and grow in the
face of unforeseen changes, even catastrophic incidents”. Another one is that resilience is "a
common feature of complex systems, such as companies, cities, or ecosystems. These systems
perpetually evolve through cycles of growth, accumulation, crisis and renewal, and often, self-
organise into unexpected new configurations.” To achieve sustainability, important elements such as
innovation, foresight, and effective partnerships among corporations, governments, and other
groups seem to be necessary. To be sustainable is to be resilient.
As Andrew Zolli pointed out, we must learn to "bounce back" and in that sense “resilience” takes this
as a given and is commensurately humble. It doesn’t propose a single, fixed future. It assumes we
don’t know exactly how things will unfold, that we’ll be surprised, that we’ll make mistakes along the
way. It’s also open to learning from the extraordinary and widespread resilience of the natural world,
including its human inhabitants, something that, counter-intuitively, many proponents of
sustainability have ignored.
The objective of this meeting is to discuss the efforts institutions have made to adapt to a new public
administration environment, to share views on the notion of resilience and see how we can equip
ourselves and public servants so that they are always ready to serve the citizen in the best way
possible.
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Dr Komseli then thanked the European School of Administration and especially David Walker for his
support for this meeting, as well as the facilitators from Brussels who will deliver the workshop on
resilience. She issued a warm welcome to all participants and expressed the hope that the meeting
would be a fruitful and interesting exchange of experiences and ideas.
A lean and efficient public sector as a lever for growth
Antigone Lyberaki, Professor, Panteion University - President of EKDDA’s Scientific Board
Mrs Lyberaki began by presenting participants with the following paradox: public administration
needs to reform itself whilst continuing to serve society at the same time. It has a social and an
administrative purpose and it is both part of the problem and of the solution. In the context of doing
more with less we cannot therefore simply make "easy" transversal cuts but need to take account of
the purpose of different parts of the administration and cut where the best results in terms of
efficiency and effectiveness will be achieved.
The State's relationship with the citizen must change from one where it does things "to" and "for"
society to one where it co-creates with society. There must be a more inter-disciplinary approach.
One of the consequences is the need for a range of new skills among public servants. We must
combat fear of change which only induces rigidity and encourage people to "unlearn" and then
"relearn". Structural changes are also required to reduce the weight of the hierarchy.
As far as learning and training are concerned we must accelerate the move away from the classroom
where one sometimes still gets the impression of living in the Napoleonic era! And we must focus our
training efforts on the key people.
Mrs Lyberaki closed her speech by recalling the Chinese curse which says "You live in interesting
times". In these interesting times, public administration is both the doctor and the patient!
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Case studies: Resilience: different states – different solutions?
Czech Republic –Changes in PA in the Czech Republic
Lukáš Jirsa, Training Department, Institute for Public Administration Prague
Mr Jirsa firstly presented the main activities of the Czech Institute:
Execution of non-patrimonial state administration
Training of officials in territorial self-governing units
Training in state administration
Training in e-Government
Other training
The Czech Institute was founded in 1968 by the Ministry of the Interior. In 1989 with the change of
the social setting it became the Institute of Local Administration. Since 2000 the Institute is a distinct
entity in the Ministry of the Interior with its own legal personality, partly financed from the state
budget. In 2010 it took over the responsibilities of the Institute of State Administration to focus also
on training of central state authorities and a subsequent rebranding gave rise to the Institute for
Public Administration.
The financial crisis led to a change of attitude, the need for more active communication with clients,
and the design of more tailor-made courses (e.g. new civil code, administrative code, soft skills
courses).
In 2013, as part of the government's economy measures it was decided to close down the Institute
and gradually reduce the number of staff, which led to a feeling of insecurity. However, in the
summer of 2013 there was a statement from the Ministry of the Interior that the Institute would
continue to exist and since January 2014, when a new government took office, the climate has been
more optimistic.
The entry into force of an Act regulating public servants has continued to be postponed although it
was adopted as long ago as 2002. However, its effective implementation is a European Commission
condition for the utilisation of European funds. The entry into force of the Act could further affect
the role of the Institute.
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Malta – Built to last: how training organisations support administrations in
weathering the storms – the Malta experience
Joanna Genovese, Director, Training & Development, CDRT, Office of the Prime Minister
When we think of resilience we think of being resilient in relation to the financial crisis but in reality
public administration needs to be resilient all the time as changes are constant and come in waves
(e.g. political turmoil and its ripple effects, changes in organisational structures, economic realities,
unstructured mobility and performance contracts).
The example was mentioned of the changes in organisational structure that the training organisation
went through. But when change is introduced for change’s sake, things cannot always work out
smoothly. A common occurrence is to blame it on training when something goes wrong; leadership
training in particular is targeted, when people criticise the quality of leadership that is in place.
Some of the recommendations made for training staff were:
Leadership training
Mentoring
Selection
Career progression
What is the response of the Maltese Institute?
Executive Leadership awards, working with the individual through an initial test followed by
mentoring & coaching programmes
Strategic Leadership awards
Psychometric/ability tests
Portfolios, CPD record
Skills inventory
Competence-based training
Now the focus is more on individual skills - the Institute has proposed to follow people as they move
from lower ranks to higher positions with compulsory and highly recommended courses to help them
in their career path so that when candidates apply for higher positions they should have a portfolio
of achievements and training.
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There are however some challenges ahead:
Working with ministries
Customised academic programmes
Off-site University Campus
Strengthening of research facilities
Mrs Genovese then concluded her presentation by pointing out the lesson we should take from
ancient civilisations: if we focus too much on buildings and structures and neglect being flexible and
planning ahead, then we are not building things that will last and are not helping public
administration to develop.
Italy – "Resilient" approach to the Public Sector: considerations on the Italian
case
Aurelio La Torre, Director, International Relations, School of Public Administration (SNA)
Mr La Torre opened his presentation by introducing a definition of the word "resilience": "act of
rebounding," from Latin resiliens, “to rebound, recoil," meaning "elasticity" (from the Online
Etymology Dictionary).
According to the American Psychological Association, the 10 ways to build resilience are:
1. to maintain good relationships with close family members, friends and others;
2. to avoid seeing crises or stressful events as unbearable problems;
3. to accept circumstances that cannot be changed;
4. to develop realistic goals and move towards them;
5. to take decisive action in adverse situations;
6. to look for opportunities of self-discovery after a struggle with loss;
7. to develop self-confidence;
8. to keep a long-term perspective and consider the stressful event in a broader context;
9. to maintain a hopeful outlook, expecting good things and visualising what is desired;
10. to take care of one's mind and body, exercising regularly, paying attention to one's own
needs and feelings.
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Mr La Torre then presented the new Government approach to the Reform, an open letter to Italian
public sector employees, consisting of 44 points, which have been the subject of a public
consultation, followed by a period during which the Government has been working on fine-tuning
measures to be adopted by the Council of Ministers.
The 44 points of the reform are divided into 3 main pillars:
1. Change starts from people
2. Cutting out unnecessary expenditure and the reorganisation of the Administration
3. Open data as a tool for transparency
Regarding the Italian National Reform Programme, the priorities for PA are the following:
But what are the challenges for the Schools of Public Administration?
New organisation (less budget, fewer staff, fewer offices/premises…)
More efforts towards new priorities (digitalisation, innovation, modernisation,
internationalisation, synergies with private sector etc.)
Better communication and networking
Mr La Torre finished his presentation by introducing the notion of anti-fragility: “Anti-fragility is
beyond resilience. While the resilient resists shocks and stays the same, the anti-fragile gets better” -
Nassim Nicholas Taleb, “Anti-fragile, things that gain from disorder”, United States 2012.
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Spain – Resilience as a challenge for the public sector: the Schools' and
Institutes contribution- The need for an innovative transformation
Carmen Gonzalez Serrano, Deputy Head of the International Relations Department, National
Institute of Public Administration (INAP)
Mrs Gonzalez Serrano presented the Spanish Public Administration Reform (CORA) and INAP's
contribution to it.
The Reform was launched in October 2012 with the mandate for making proposals for a more
rational, useful and effective Public Administration, eliminating inefficiencies and administrative
duplication. 217 proposals were made by civil servants. The expected results of this reform are:
37.620 M € saved in the public sector in 4 years, better management, better quality in the delivery
of public services, and a more rationalised Public Administration that is more transparent,
accountable and closer to citizens and that fosters “Good Governance”.
It has 4 core principles:
1. Budget discipline and public transparency
2. Public sector rationalisation
3. Increase in efficiency
4. Greater alignment of service provisions with the needs of citizens and businesses
In this context, INAP developed a new strategic plan with 5 objectives:
1. To strengthen INAP's institutional role at national and international level
2. To create high-quality knowledge and reflection for decision-making and the design of public
policies
3. To link training and recruitment to public administration's real needs, to professional skills
and competences of civil servants and to professional careers
4. To turn INAP into a centre of excellence in the training of public managers
5. To align the INAP management with strategic challenges
Mrs Gonzalez Serrano also presented INAP's main innovations:
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The creation of a Centre for Innovative Studies to support investigation and high quality
knowledge for decision-making and for the design of public policies through research groups
the INAP Innova to create social value through events, training and publications
the Social and Knowledge Ecosystem which consists of the Professional Network - to
generate expert knowledge through informal learning; the Knowledge Bank – to use and
share INAP knowledge (documents, studies, research, investigations, reports); and the
Innovation Bank - a repository of good practices.
Other INAP projects such as the creation of an Official Master's degree in Leadership and
Public Management; the Guide for the design of training activities; the Dictionary of
competences and skills for executives, junior executives and public employees; and the
Creation of the Latin American Knowledge Community in Public Administration.
Cyprus - Resilience as a challenge for the Public Sector: the Schools’ and
Institutes’ contribution
Marios Michaelides, Director, Cypriot Academy of Public Administration
Mr Michaelides began by introducing the Learning and Development Centre of the Cyprus Civil
Service, which was established in 1991 with the aim of contributing to the continuous improvement
of the Cypriot Civil Service.
He then presented the training programme for strategic leadership and management development
of the Cypriot civil service, a programme which addresses the entire Cyprus public service (2.500
highest ranking PS officials), has a duration of 75 months and a budget of €3.118.498, combining
classroom training and work-based projects (this was presented in more detail at the DISPA meeting
held during the Cypriot Presidency).
The purpose of this project is to assess current learning needs in the areas of strategy, management
and leadership, as well as the design, implementation and evaluation of a comprehensive
programme for enhancing the skills of managers and leaders in their working environment.
The 3 main challenges of this programme are to maximise engagement, to manage expectations and
to increase participation (at the beginning it was difficult to convince managers to be involved but
the attitude has changed and there is now a lot of demand for the programme). This was achieved
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due to the decision of the Cyprus Government to introduce Public Financial Management in the civil
service, a new budgeting system that requires all ministries to submit their request for the following
year’s budget based on a strategic plan. This turned the training programme for strategic leadership
and management development from supply-push to demand-driven.
But as the main challenge for the Cyprus Civil Service is to "do more with less", this project is used
also as a mechanism to support the reform of the public service, a forum for reflection and
communication, a tool to upgrade administrative capacity and a process for strategic planning at all
levels.
The programme is now at a full stage of implementation and is expected to exceed its original target
of involving 2.500 managers from all ministries in actually planning strategically using a common
methodology and tools. This strengthens the capacity of ministries to assess priorities between
different departments which is essential in times of economic restrictions.
Mr Michaelides concluded his presentation by pointing out the importance of transferring the
knowledge acquired into practical application by relating what is being learned with what needs to
be done.
Greece - EKDDA in a rapidly changing environment
Dr Fani Komseli, Deputy Secretary General & Director of the Institute of Training, EKDDA Dr Komseli opened her presentation by introducing EKDDA.
EKDDA was founded in 1983 and is a public entity supervised by the Minister of Administrative
Reform and e-Governance. It is composed of four entities: the National School of Public
Administration & Local Government, the Institute of Training, the Documentation and Innovation
Unit, and Administrative Services. Its mission is the improvement of the efficiency and effectiveness
of the public sector through training, the development of highly-qualified personnel, research and
consulting services.
Dr Komseli then described the situation of the Greek Public Administration, which is now undergoing
a thorough redesign, reform, reorganisation and staff changes, originating from the economic crisis,
organisational changes and a large number of civil servants being subject to mobility.
Actions taken by EKDDA internally to respond to the changing environment:
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In 2010, EKDDA closed 11 regional units of the Institute of Training - INEP. Since 2011, INEP
cooperates with the Department of Education of the Decentralized Administrations. At the
same time, EKDDA/INEP incorporated the Training School of the Ministry of Finance. The
National School of Local Government was also incorporated in the older National School of
Public Administration.
Introduced the so-called “Innovative Workshops” (5 were held in 2011 and concerned five
important public policies that were promoted quickly afterwards)
Signed Memoranda of Cooperation with important public entities or Ministries on a bilateral
basis
Now develops e-learning training programs on a large scale
Reduced its staff gradually (from 327 in 2009 to 154 in 2014- 53%)
Digitalised communication between EKDDA (mostly INEP) and civil servants
Reduced the administrative burden with the digitalisation of EKDDA’s certificates
Now provides electronic updates both for individuals & departments of personnel
Redesigned its structure and functioning
Dr Komseli then presented the actions adopted for the benefit of civil servants:
Designed and implemented five training programmes focused on reinforcing operational
planning, cooperation and coordination, HR management, training within the organizations
and re-engineering of the services
Introduced new courses: Business Plans, Building an Effective Team, Development of human
resources, on-the-job training, training for trainers
Designed 5 e-learning training programmes
Designed and implemented three training programmes targeted at civil servants subject to
mobility (development of personal skills, Basic Principles of Administrative Action, e-
Governance and Digital Services to Citizens)
But how does the future look for EKDDA?
Design of Top Management Programmes following EKDDA’s new institutional framework
Design of training paths
Work more within the public service
Participation in EU co-funded projects
Consultation for public entities
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Workshops
Facilitated by: Yves Monsel, Director of Aim-Associés & Aim-Consortium and Pauline Graystone,
Co-founder and Director of The GreenHouse Group
This workshop on resilience was divided into two sessions: exploring the concept, and strategies for
building resilience.
Exploring the meaning behind the word – the slippery concept!
Pauline and Yves started with an exercise on what resilience really means, is it a fad or something
more, and what concrete examples of resilience have participants experienced? Views varied hugely
among the audience but there were certain key core words and phrases such as ‘opportunity’,
‘survival and adaptation’, ‘flexibility’, ‘adaptability’ and ‘thriving on change’.
A general view was that it is hard to pin down in a concrete way – but in simple terms it is ‘the
general adaptation to life’s tasks in the face of social (or organisational) disadvantage or highly
adverse conditions’. The view was that it is not just a case of ‘bouncing back’ but of also coming back
stronger and better. We saw resilience as a process not a trait – i.e. something that can be ‘taken
care of’.
However, there was a word of warning – training people to be ‘resilient’ is not enough. As a process
many things need to be considered (individually, in the team, by the managers and in the
organisation as a whole in order to help create the right environment for ensuring a ‘trauma’ can be
viewed as an ‘excitement’).
The facilitators talked about the need to be aware of the context i.e. the risks, the stressors and the
protective factors outside the organisation, as well as the internal factors i.e. the vulnerabilities.
They took the example of Blackberry – and how it proved to be already highly vulnerable prior to
facing the many risks and stressors outside the organisation. They failed to anticipate.
Building Resilience – Meeting the four challenges
Yves and Pauline described four areas where organisations can develop resilience:
1. Cognitive – be prepared to anticipate even unexpected changes – be free of denial and
nostalgia
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2. Strategic – encourage variety, diversity and non-conformity
3. Political – have the courage to move resources from the ‘tried and tested’ to the new – take
clever risks
4. Ideological – move away from optimising what you have i.e. doing more, better, faster
(problem solving), to establishing a new vision. Embrace the paradox.
Yves and Pauline demonstrated this with the exercise, ‘Pinto Pony’ – an example of a real company
that disappeared because it focused on improving what it had rather than focusing on ‘what could
be’.
The exercise ‘Mars Attack’ focused on the participants' own situations i.e. ‘What stressors do you
have in the public sector and what can you do to deal with these?’ Hand-outs were provided giving
more details about the possible strategies and the role of Strategic Human Resources Management.
The final word went to ‘paradoxes’ as demonstrated with a clip from the film - Invictus. The group
explored the parallels with their organisations i.e. the need for being comfortable with seemingly
contradictory pressures – changing the mind-set paradigm from ‘either…or’ to ‘and…and.’
Closing remarks
Maria Damanaki, Commissioner for Maritime Affairs and Fisheries, European Commission Commissioner Damanaki honoured the meeting with her presence and closing remarks. She
underlined the utmost importance of the subject from several perspectives.
The first was the crisis, which severely affected the EU and has tested the resilience of public
administrations and their staff.
Then the elections to the European Parliament of which Mrs Damanaki said the messages cannot be
ignored. If the crisis showed that business as usual was no longer possible, the election results
confirmed the need for change.
Taking into account the citizens' interest means facilitating investment for growth and employment,
and the public sector has to play its role in this.
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At the level of the administration it means that its capital, the human capital, has to constantly
adapt, and that although one might question the pace of change, its necessity is not in doubt. The
challenge in this context is to ensure that change must not be inevitably disastrous, that doing better
must not automatically lead to fewer resources.
Mrs Damanaki underlined that the EU architecture was not ready for the crisis and that sometimes
too little was done too late to answer it. However, change is under way and in this context the
European Council has underlined the fundamental link between growth and public administration. As
far as the Commission is concerned, one of the ways to deal with it is to focus on the positive
concepts of innovation with high and concrete commitment, the innovation process being for
instance assessed through scorecards. The Commissioner also mentioned the demanding process
that exists for measuring the impact of any new draft legislation of which she had direct experience
in relation to one of her proposals going through it.
The EU is perceived as making the situation more difficult and 74% of citizens think that the EU
generates too much red tape. In this context, Mrs Damanaki talked about the importance of the Refit
programme aiming at screening the acquis and reducing the burden: this is already showing its
effectiveness. It is also important to dispel the widespread idea that staff numbers in the EU
Institutions are for ever increasing: the cuts in staff are significant and real.
Lastly Commissioner Damanaki stressed the fruitful work achieved in the meeting and the
importance for public administrations in the EU to connect and exchange ideas in order to give
mutual support to overcome the challenges they face.
DISPA matters
David Walker, Director of the European School of Administration
David Walker mentioned the following points:
4 Schools have taken up his offer to take part in a management training programme run by the European School of Administration (EUSA). He undertook to send the autumn schedule to all members of the network inviting them to register colleagues. Participation is free and, for the time being, EUSA will cover the cost of participants' hotel accommodation in Brussels.
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he indicated that a proposal to extend the Erasmus for Public Administration traineeships would shortly be submitted for approval to the Commission. For budget reasons, it is intended to slightly reduce the length of the programme and the number of participants. He will keep DISPA members informed of progress.
8 Schools have completed the information sheet circulated after the last meeting. A reminder will be sent to those who have not yet replied.
the content of the DISPA wiki is almost ready to be transferred to EUSA's website where it will be accessible via a password limited to DISPA members. Further information will be circulated when the transfer has taken place.
Invitation to the next meeting
Dr Fani Komseli gave the floor to the representatives from Italy by offering them a ceramic plate,
decorated with an ancient Greek motif, the wave, as painted by the ancient Greeks.
Renato Catalano then invited DISPA members to the next meeting of the network which will take
place in Rome, probably at the beginning of October. The Troika will meet by mid-July to discuss the
agenda.
Concluding remarks
Dr Fani Komseli thanked all participants for their active participation in the meeting. Several
participants took the floor to congratulate her in particular and EKDDA in general for the first-class
organisation and high quality of the meeting.
The meeting was then declared closed.
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Annex I
DISPA MEETING PROGRAMME
RESILIENCE AS A CHALLENGE FOR THE PUBLIC SECTOR: THE PA SCHOOLS’ AND INSTITUTES’ CONTRIBUTION
VENUE: Zappeion Conference Centre - entrance from Amalias Str., Athens
Day 1: Thursday, 5 June 2014
09.00
Registration Welcoming Address Pavlos D. Pezaros, Chairman of the Governing Board, National Centre for Public Administration & Local Government (EKDDA)
Theme and Objectives of the Meeting Dr Fani Komseli, Deputy Secretary General & Director of the Institute of Training, EKDDA
09.45
A lean and efficient public sector as a lever for growth Antigone Lyberaki, Professor, Panteion University - President of EKDDA’s Scientific Board Q&A
10.20 COFFEE BREAK
11.00 Case Studies - Resilience in: Czech Republic, Lukáš Jirsa, Training Department, Institute of Public
Administration Prague
Malta, Joanna Genovese, Director, Training & Development, CDRT, Office of the
Prime Minister
Italy, Aurelio La Torre, Director, International Relations, School of Public
Administration (SNA)
Spain, Carmen Gonzalez Serrano, Deputy Head of Department of International
Relations, National Institute of Public Administration (INAP)
Cyprus, Marios Michaelides, Director, Cypriot Academy of Public Administration
Greece, Dr. Fani Komseli, Deputy Secretary General & Director of the Institute of
Training, EKDDA Q&A
12.30 FAMILY PHOTO
12.45 LUNCH
14.00 Workshop Part 1: Resilience and resilient organisations Facilitated by: Yves Monsel, Director of Aim-Associés & Aim-Consortium and Pauline Graystone, Co-founder and Director of The GreenHouse Group
15.30 COFFEE BREAK
15.45 – 17.00 Workshop Part 1 (cont.)
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Day 2: Friday, 6
June 2014 09.00 Workshop Part 2: Applying a resilience model in the Schools and Institutes of Public
Administration Facilitated by Yves Monsel, Director of Aim-Associés & Aim-Consortium and Pauline Graystone, Co-founder and Director of The GreenHouse Group
11.00 Coffee Break
11.30 Closing Remarks Maria Damanaki, Commissioner for Maritime Affairs and Fisheries, European Commission Q&A
12.15 DISPA Matters David Walker, Director, European School of Administration (EuSA)
12.45 Next DISPA Meeting - Italy Renato Catalano, Administrative Director, School of Public Administration (SNA)
13.00 Lunch
14.30 Optional Cultural Visit – Historical Centre of Athens
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Annex II
LIST OF PARTICIPANTS BELGIUM
Training Institute of the Federal Administration
Sandra Schillemans [email protected]
CYPRUS
Κυπριακή Ακαδημία Δημόσιας Διοίκησης (Cyprus Academy of Public Administration)
Marios Michaelides [email protected]
CZECH REPUBLIC
Institut pro veřejnou správu Praha (Institute for Public Administration Prague)
Lukáš Jirsa [email protected]
GERMANY
Bundesakademie für öffentliche Verwaltung (Federal Academy of Public Administration)
Ernst Wilzek [email protected]
GREECE
Εθνικό Κέντρο Δημόσιας Διοίκησης & Αυτοδιοίκησης (National Centre for Public
Administration & Local Government )
Pavlos D. Pezaros [email protected]
Fani Komseli [email protected] / [email protected]
Antigone Liberaki [email protected]
George Papageorgiou [email protected]
Elias Pechlivanidis [email protected]
Elias Maragos [email protected]
Naja Vrettakou [email protected]
George Baltas [email protected]
Julia Kallimani [email protected]
ESTONIA
Sisekaitseakadeemia (Estonian Academy of Public Service)
Tanel Oppi [email protected]
FINLAND
HAUS kehittämiskeskus Oy (HAUS Finnish Institute of Public Administration)
Maj-Lis Ellen Anneli Temmes [email protected]
FRANCE
Ecole Nationale d’ Administration - ENA
Jacqueline Repellin [email protected]
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HUNGARY
Kormányzati Személyügyi Szolgáltató és Közigazgatási Képzési Központ (Government
Centre for Public Administration and Human Resources)
Péter Princzinger [email protected]
IRELAND
Institute of Public Administration (IPA)
Mary Teresa Casserly [email protected]
ITALY
Scuola Nazionale d’Amministrazione (SNA)
Renato Catalano [email protected]
Aurelio La Torre [email protected]
Daniela Skendaj [email protected]
LATVIA
Valsts administracijas skola (Latvian School of Public Administration)
Edite Kalnina [email protected]
Linda Mose-Mozus [email protected]
LUXEMBOURG
Institut national d'administration publique (National Institute of Public Administration)
Romain Kieffer [email protected]
Philippe Diederich [email protected]
MALTA
Centre for Development, Research and Training - Office of the Prime Minister
Joanna Genovese [email protected]
NETHERLANDS
PBLQ-ROI (Dutch Institute for Public Administration)
Nathan Ducastel [email protected]
Mariette Baptist – Fruin [email protected]
POLAND
Krajowa Szkola Administracji Publicznej (National School of Public Administration)
Karolina Sawicka [email protected]
ROMANIA
Institutul National de Administratie (National Institute of Administration)
Alexandra Apostoleanu [email protected]
Rodica Maria Picu
DISPA Meeting – Athens 5-6 June 2014
22
SLOVENIA
Ministrstvo za javno upravo (Ministry of Interior)
Sandra Seketin Lestan [email protected]
SPAIN
Instituto Nacional de Administración Pública (Spanish School of Public
Administration)
Maria del Carmen Gonzalez Serrano [email protected]
SWEDEN
Universitets och Högskolerådet - UHR (Swedish Council for Higher Education )
Petra Göransson [email protected]
UKRAINE
National Academy of Public Administration under the President of Ukraine
Yurii Kovbasiuk [email protected]
EIPA European Institute of Public Administration
Marga Pröhl [email protected]
EUSA European School of Public Administration
David Walker [email protected]
Karine Auriol [email protected]
Fay Giannarou [email protected]
ReSPA Regional School of Public Administration
Suad Music [email protected]