2011approaches to assessing students

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Securexam Remote Proctoring System Dr. April Cognato, Ph.D. Michigan State University [email protected]

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Page 1: 2011Approaches to Assessing Students

Securexam Remote

Proctoring SystemDr. April Cognato, Ph.D.

Michigan State [email protected]

Page 2: 2011Approaches to Assessing Students

Online Course

• Fundamentals of Geneticso Fully onlineo 150 studentso Single summer session (7 weeks)o Not proctored, remote

• Assessmentso Problem Sets, short answer, word problemso Summative assessments, weekly “mid-term”

like exams

Page 3: 2011Approaches to Assessing Students

Academic Dishonesty

Infractions included:

• Plagiarism from internet sources• Copying answer key (verbatim!!)

provided by other students• Submitting, obtaining the key,

resubmitting with the key (LMS bug)

Suspected many; failed 6 students in 2009, 2010

Page 4: 2011Approaches to Assessing Students

Pedagogical Best Practices

• Tutorial on academic integrity

• Synchronized assessments

• Question pools• Random delivery of

questions and answers

• Exam review controlled

• Required exam proctoring

Testing center at the University of Central Florida

NY Times July 5, 2010

Page 5: 2011Approaches to Assessing Students

Comprehensive Remote Proctoring System

Desired System Features1. Authenticates student

identity2. Monitors student

activity3. Secures computer

access4. Compact, portable5. LMS compatible

Desired End User Features1. Flexible2. Cost-effective3. Easy to employ for

faculty and students4. Tech-support5. Customer-support

Page 6: 2011Approaches to Assessing Students

Securexam Remote Proctoring System (SRPS) Solution

Authenticateso Biometric data

Secures computero Lockdown browser

Monitors studentso 360° camera

Compact & portableo Desktop, USB, disassembles

Records o Video record of exam session

Reportso Exam policy violations

Page 7: 2011Approaches to Assessing Students

Securexam System: How it Works

• INSERT VIDEO HERE

Page 8: 2011Approaches to Assessing Students

Remote Proctoring Solutions

Provided students with two options:

• Securexam Remote Proctoring System (SRPS)

• National College Testing Association (NCTA), Consortium of College Testing Centers (CCTC) In-person Proctoring

Page 9: 2011Approaches to Assessing Students

SRPS vs. Testing Center

Feature SRPS CCTCSystem Authentication X X

Monitoring X X

Browser security X Human

Compact/portable X

End-user

Convenient X

Cost-effective X

User friendly X X

Tech support X N/A

Customer support X N/A

Page 10: 2011Approaches to Assessing Students

Cost ComparisonTesting Center

Hours Fee CTCC 2011

SRPS

MSU M 8AM-5PM $30/exam

$180

$100

W 12PM-5PMFerris State University

M 9AM-4PM $20/hour $240W 9AM-4PM

Grand Rapids CC M 7:30AM-7:30PM

$10/hour $120W7:30AM-7:30PM

Kalamazoo CC M 8:30AM-9PM $20/test $120W 8:30AM-9PM

Central Michigan University

M 9AM-1AM $30/test $180W 9AM-1AM

Lake Superior State

M 8:30AM-4PM $15/hour $180W 8AM-12PM

Southwestern Michigan College

M 8AM-5PM $20/exam

$120W 8AM-5PM

Page 11: 2011Approaches to Assessing Students

Remote Proctored Exams

• 86 students opted to use the SRPS• 6 exams over 7 weeks• Semi-synchronous exam periods• 2 hour time limit• Multiple choice, short answer, essay (word

problems)• Survey of proctoring experience delivered for

credit at the end of the course

Page 12: 2011Approaches to Assessing Students

SRPS Protected Integrity

84%

8%4%4%

Impossible/Dif-ficult to Cheat

Easy to Cheat

Knows someone who cheated

No reponse

CMS Bug

Page 13: 2011Approaches to Assessing Students

Student Testimony

“It looks like something out of Star Wars!”

“It’s a great way to have the freedom to take the exam on your own time in whatever setting you want”

“It’s easy to use and you can take [the test] when you want”

“The remote proctoring device was easy and convenient…you could take your exam in your own home and at whatever time you wanted.”

“You couldn’t cheat and I took my test in the comfort of my own home.”

“Remote proctoring tech support was VERY NICE and HELPFUL.”

“The lowered cost compared to the in-person proctoring exam was a plus.”

Page 14: 2011Approaches to Assessing Students

Future Best Practices• Inform students of proctoring requirement (and associated costs) at the

time of registration.

• Deploy device at least 2 weeks prior to the beginning of a course (especially for a short course).

• Institute a required practice assessment the first week of the course with the device to ensure students set it up properly.

• Institute a backup exam plan for students who add the course late.

• Establish good communication with your CMS IT personnel.

• Provide clear instructions for contacting Technical Support for CMS and Software Secure.

• Anticipate some technically challenged students!

Page 15: 2011Approaches to Assessing Students

Take Home Points• Securexam Remote Proctoring system effectively

protects academic integrity• SRPS was a comprehensive proctoring system

o Authenticates student identityo Monitors student activityo Secures computero Records exam sessiono Reviews and Reports to instructors

• SRPS met the needs of the end usero Easy to use (faculty and students)o Conveniento Cost effectiveo Responsive tech supporto Attentive customer service

Page 16: 2011Approaches to Assessing Students

Top Three Features

77%

15%7% Flexible (time,

location)

Easy to use

Prevented cheat-ing