2011 ANNUAL REPORT TO THE COMMUNITY

Thanks to all who partner with us—as blood

donors, blood drive sponsors, financial

contributors, and volunteers—this past

year we made a real difference in the lives

of as many as 400,000 of our friends,

neighbors, family members, and others

living in the communities we serve!

Every day, we hear stories of courage

and survival that demonstrate the impact

donated blood has on the lives of others.

And every one of those stories reminds us

again and again how life can change in an

instant. From natural disasters to emergency

procedures and life-long battles with chronic

diseases such as cancer, a stable and safe

blood supply is essential to ensuring the

health and well-being of our community.

When every two seconds someone needs

blood, engaging everyone in saving and

sustaining lives is our mission. Throughout our

2010-2011 fiscal year, you were there with us

every step of the way. And we are extremely

grateful for your support and your continuing

belief in the work we do. Thank you.

Dear colleagues and supporters

THOMAS BECKER, M.D., BOARD CHAIR AND

DONALD C. BERGLUND, CHIEF EXECUTIVE OFFICER

DONALD C. BERGLUND, CHIEF EXECUTIVE OFFICER THOMAS BECKER, M.D., BOARD CHAIR

A 60-year legacy of commitment to the community

Among Minnesota’s oldest

and largest community-

based non-profit blood

centers, Memorial Blood

Centers has been saving

and sustaining lives for over

60 years. Firmly rooted in the

communities we serve, we currently supply over

30 area hospitals and other partners throughout

the U.S. with a safe and stable blood supply.

Through effective outreach to donors, continual

development of biomedical expertise, and

collaborative partnerships with blood drive

sponsors, health care facilities, and global

medical providers, we connect those who

need blood with the generous volunteers

who give, and deliver the highest level of

technical expertise and laboratory testing

services to customers around the world.

HUBERT H. HUMPHREY, FORMER VICE-PRESIDENT OF THE

UNITED STATES AND MAYOR OF MINNEAPOLIS IN 1948,

WAS AMONG THE FIRST TO DONATE A PINT OF BLOOD.

MBC MISSION: TO HELP SAVE LIVES BY PROVIDING BLOOD AND BIOMEDICAL SERVICES

THANKS TO THE MINNESOTA VIKINGS AND PLAYER

JASPER BRINKLEY, A NEW VOICE IS ON THE AIRWAVES

AND ONLINE, ENCOURAGING ELIGIBLE BLOOD DONORS

TO STEP UP AND HELP YOUNG PEOPLE LIKE TREY

BLAYLARK LIVING WITH SICKLE CELL DISEASE.

A community of volunteers

Hundreds of thousands of people are alive

today because community partners and

financial contributors, blood donors and

recipients, volunteers and blood drive sponsors

joined together to advance our mission to

help save lives through blood donation.

• Loyal and first-time blood donors rolled

up their sleeves to give nearly 130,000

units of blood.

• 200 volunteers donated over 8,000 hours of

valuable time as café hosts, greeters, blood

transport drivers, and ambassadors.

• Corporations and hospitals, schools,

civic groups, places of worship and other

local organizations sponsored more than

2,100 blood drives.

• Foundations, grantors, businesses, and

individuals opened their hearts to help

fund our high school student outreach

programs, recruitment efforts for specialty

donations, and the purchase of a new

bloodmobile.

WATCH THE JASPER AND TREY PSA ON OUR YOUTUBE CHANNEL

LIKE US ON FACEBOOK TO SHARE YOUR SUPPORT OF OUR LIFE-SAVING MISSION WITH FRIENDS AND FAMILY

Making a difference

An estimated 200,000 Minnesotans are

living with a history of cancer. For many who

have undergone years of treatment, only a

transfusion of specially matched platelets can

provide the life-saving help they need to survive.

Now, thanks to the Fred C. and Katherine

B. Andersen Foundation, we are making an

even greater difference in the lives of patients

facing an ongoing battle with this disease.

The Foundation’s $50,000 grant this past

year helped recruit 560 new Apheresis

Angels—generous donors whose platelets

are extensively tested and typed, are

registered in our database and, when

called upon, have agreed to make a special

donation to meet a specific patient’s

time-sensitive need for platelets.

WITH THEMED T-SHIRTS AND FRIENDSHIP, 400 LOYAL

PLATELET DONORS CAME TOGETHER TO CELEBRATE

THE COMMUNITY OF LIFE-SAVING APHERESIS ANGELS.

We are on our way...with a new

addition to our bloodmobile fleet.

Thanks to thousands of financial

contributors the new full-service

bloodmobile is about to go into

service, expanding our capacity

to serve more blood donors,

collect as many as 8,000 more

units in its first year of operation

and, most importantly, help save

as many as 24,000 more lives.

Achieving operational excellence• 6% value increase in contributions made

by volunteers.

• 100% renewal of hospital and reference

laboratory customer contracts.

• Added 810 first-time Single Donor Platelet

(SDP) donors.

• Conducted extensive focus group research

to gain insight into blood donor behaviors and

motivators to drive strategic communication

and recruitment program development.

• Launched new values-based R.I.S.E.S.

Recognition Program to recognize

role model performance, strengthen

employee engagement, and support the

development of a world class workforce.

2010 - 2011 milestones & achievements

OUR REFERENCE LAB PROVIDES 24/7 TRANSFUSION

SUPPORT AND CONSULTATION, A COMPREHENSIVE

OFFERING OF TESTING SERVICES, AND TRAINING

AND STAFF DEVELOPMENT SUPPORT.

RESPECT · INTEGRITY · SYNERGY · EXCELLENCE · SERVICE – R.I.S.E.S.

STUDENT VOLUNTEER BETH MEKURIA GAVE GENEROUSLY

OF HER TIME AND TALENT TO MBC AS A PARTICIPANT IN

ACHIEVE MINNEAPOLIS’ CITY-WIDE STEP UP PROGRAM.

Maximizing technology to better serve• Among the first blood centers in the nation

to launch an innovative web-based system,

iDonate Interview, adding convenience

and privacy for blood donors when

completing their pre-donation health

history questionnaire.

• MBC.ORG upgrades included a mobile

version, online blood drive registrations,

volunteer applications, and more. We now

welcome nearly 10,000 visitors per month!

• Continued expansion of donor recruitment

and educational outreach through

social media—YouTube, Facebook

and Twitter—included campaigns to

build our fanbase among family and

friends, and engage existing and new

donors in regular blood donation. MBC .ORG

REPORTED HIGHLIGHTS FOR JUNE 1, 2010 THROUGH MAY 31, 2011

Continuous performance improvement • Two-time Minnesota Quality Award winner

2008, 2010).

• Achieved donor satisfaction rating of 4.76

(5.0 scale).

• Improved Donor Testing Laboratory turn-around-time.

• Implemented Instant Evaluate online feedback

system for blood drive sponsors, to identify and

take action on opportunities to improve.

• Duluth Hospital Services extended hours of

operation to 24/7/365 to better meet the needs of

Northland hospital customers and patients.

• Bloomington Donor Center increased capacity for

high-demand platelet donations.

• Expanded services in the Waconia and Chaska

area as the primary provider of blood products and

services to Two Twelve Medical Center.

• Life Link III partnership now provides first-responders

with 24/7 emergency blood supplies to serve rural

northern Minnesota and northwestern Wisconsin.

Partnering with the community• Teamed up with Donaldson Corporation in the MS150

bike ride to fund Multiple Sclerosis research.

• As part of the 3rd annual Pint for a Pound promotion,

donated over 17,000 pounds of food to Second

Harvest Heartland.

• Lake Superior Dragon Boat paddlers helped raise

money for Twin Ports Rotary Clubs and the festival’s

charitable partner, Essentia Health Foundation.

2010 - 2011 milestones & achievements

FOR THE 9TH CONSECUTIVE YEAR MBC PARTNERED

WITH NBC-AFFILIATE KARE 11 TO PROVIDE THE

EXCLUSIVE OPPORTUNITY FOR FAIRGOERS

(16 YEARS+) TO GET THEIR BLOOD TYPED.

• Medical Director Dr. Jed Gorlin traveled to

Rwanda, China, and Afghanistan to share

his expertise in blood banking and help bring

improved blood safety and transfusion medicine

practice to others throughout the world.

• Annual Employee Giving Campaign, in

cooperation with Community Health Charities,

made it easy for employees to support a

charity of choice through payroll deduction

and raised nearly $14,000 in a series of fun-

themed basket raffles.

• Joined with the St. Paul Saints and local

HopeKids program to honor Half-Pint Heroes

and the thousands of children whose lives

have been saved by blood transfusions.

• A comprehensive blood transfusion training

curriculum and simulation videos will soon

be available to help all partner hospitals

better prepare for emergency cases of

massive obstetric hemorrhaging—thanks to a

generous $25,000 Foundation for America’s

Blood Centers grant and participation of

HealthEast Care System.

• Free blood typing educated potential donors at

Best Buy’s Annual Enrollment Health Fair and

nearly 5,000 visitors at Health Fair 11 at the Fair.

FOLLOW MEMORIAL BLOOD CENTERS ON TWITTER FOR OUR LATEST COMMUNITY EVENTS

Annual High School Blood Drive Workshops and

scholarship awards engage young people in

developing the leadership skills needed to organize

successful blood drives at their schools.

• Awards totaling $8,000 were presented to

participating schools and individual students for

outstanding success sponsoring blood drives

and educating others about the importance

of blood donation, including a $2,000

scholarship to Proctor High School senior

Jamie Polaski for her winning entry in the first-

ever Rock Your School for Life essay contest.

• Partner high schools held 196 blood drives,

collecting over 9,200 units of blood, potentially

making a life-saving difference in 27,000+ lives.

Thanks, in part, to support from the TCF Foundation,

an expanded High School Blood Drive Workshop

program generated improved results:

• One Northland high school increased

collections by 300% over the previous year.

• Eden Prairie High School signed up a record

186 donors, plus referred another 75 students

to a local donor center to make their donation.

Developing the next generation of blood donors

HARDING HIGH SCHOOL STUDENTS CELEBRATE

THEIR VICTORY IN A BLOOD DRIVE PHOTO CONTEST

ANNOUNCED AT THE 2010 HIGH SCHOOL WORKSHOP.

VISIT MBC.ORG/SCHOOLS TO LEARN MOREMBC .ORG

Financial contributors keep us strong

Each and every generous gift from individual

contributors, foundations, in-kind partners,

and others support the long-term vision of our

organization: to delight our customers and be the

best blood center in America.

LEGACY GIFTS of an insurance policy or

retirement account funds, cash or stock help

ensure that the life-saving services we provide will

be there for generations to come.

IN-KIND CONTRIBUTIONS support donor

recruitment efforts, blood drive campaigns, or

special fundraising events.

MEMORIAL DONATIONS honor the memory of

someone in lieu of flowers or other gifts.

IN-HONOR GIFTS pay tribute to a loved one

celebrating a birthday, wedding, or other special

occasions.

WALL OF HONOR places a lasting tribute in

recognition of an individual or organization.

THERE ARE MANY WAYS YOU CAN MAKE A DIFFERENCE. BE A

BLOOD DONOR. SPONSOR A BLOOD DRIVE. VOLUNTEER. FUND

A SPECIAL RECRUITMENT PROGRAM. OR SPONSOR AN EVENT

OR EDUCATIONAL OUTREACH PROGRAM FOR YOUNG PEOPLE.

VISIT SUPPORT MBC AT MBC.ORG TO LEARN MORE

EVENT SPONSORS, ATTENDEES, & PARTICIPANTS

IN AUCTIONS, DRAWINGS, AND RAFFLES AT

WHAT’S YOUR TYPE? BENEFITS RAISED MORE

THAN $145,000 TO HELP FUND SICKLE CELL AND

PLATELET DONOR RECRUITMENT EFFORTS, AND

SUPPORT OTHER CANCER CARE PROGRAMS.

SEE FUN EVENT PHOTOS:

MBC .ORG

LEGACY Planned & Estate Gifts

Mary LaChance

Peg McQuillan

David & Gayle Poretti

June Stern (deceased)

CHAMPIONS CIRCLE $10,000+

Foundation for America’s Blood Centers

Fred C. & Katherine B. Andersen Foundation

VISIONARIES CIRCLE $5,000-$9,999

Minnesota Timberwolves Community Foundation

Roche Diagnostics

GUARDIANS CIRCLE $2,500-$4,999

Best Buy

Blattner Energy, Inc.

Burlington Northern Santa Fe Foundation

Joe & Wendy Capetz

Excelen

Fenwal, Inc.

G & K Services

Haldorson & Pincombe Investment Advisors

McGough Construction

Park Nicollet Foundation

Gary Shulze & Patricia Frovarp

Wells Fargo

FOUNDERS CIRCLE $1,000-$2,499

Donald & Cindy Berglund

Boise Paper Holdings

Michelle Buchheit

Gary & Marcia Doty

Stephen & Carol Eckstrom

Fish & Richardson P.C.

Caroline Foss

Kathy Frey

Grain Millers, Inc.

Gray, Plant, Mooty, Mooty & Bennett, P.A.

Roger Green

Hays Companies

Pamela Hermann & Daniel Polglaze

Immucor

Ken & Brenda LaChance

Kurt & Adrienne Linberg

Maurices

Aaron McGuire

Memorial Medical Center

Regency Beauty Institute

Bob & Linda Sherman

St. Mary’s Duluth Clinic - Essentia Health

Warren & Mary Lynn Staley

Wal-Mart Foundation

Brad Wood & Colleen McGough Wood

BENEFACTORS CIRCLE $500-$999

Pat Bartus Construction

Blue Cross and Blue Shield of Minnesota

Daniel & Judy Boulay

Darrell Boyd

John & Kathy Buske

Marie Chavez

James & Judith Cherveny

John De Rosier

Robert Dow

Steve & Lisa Eastlack

Fairview University Medical Center-Mesabi

Thomas Flynn

Greg & Lynn Funfar

Rani Gill

Mark & Sue Glander

Jed Gorlin, M.D.

John Hasselfeldt

Hayward Area Memorial Hospital/Nursing home

Jennifer Hjelle

Mary Keefer

Patrick & Mary Keenan

Rita Kenyon, J.D., SPHR

Ken Kieffer

Timothy Kuck

Nancy McVean

Tania McVean

Members Cooperative Credit Union

David & Mari Meyer

Microsoft Giving Campaign

Minnesota Power

Margi Olson

Betsey Perry, M.D.

Nancy Quinnell

Rainy Lake Medical Center

Republic Bank

Albert Starshak

State Farm Companies Foundation

Kevin Stephan, M.D. & Deb Stephan

Xan Swenson

Tankenoff Families Foundation

Robert Tetzloff

Dan & Trudy Thompson

Travelers Foundation

Abram Walters

Aaron & Angie Weber

Robert & Jessica Weber

Ryan & Melissa Weber

J. Scott Webster

Thomas & Marty Whelan

ADVOCATES CIRCLE $100-$499

Susan Adee

Chloe Akina

Donna Alexander

Jim & Kristi Allen

Michael & Dominique Allinder

Paul & Mary Anderson

Naseem Ansari

Kathleen Balaban

Katherine Bauer

Julia Beauchaine

Thomas Becker, M.D., M.B.A.

Nicole Behm-Koep

Bradley Benn

THANKS TO A $ 5,000 GRANT FROM THE MINNESOTA TIMBERWOLVES FASTBREAK FOUNDATION AND MAJOR BLOOD DRIVE SPONSOR C. H. ROBINSON, WE INCREASED SICKLE CELL DONOR RECRUITMENT

Kirby Bennett & Phil Losacker

William Bennett

Shawn & Annelie Bergerson

Farrel Bergner

Paul & Krista Biason

Rick & Miki Blackmon

Vivian Blank

Debra Boardman

Jeff & Lisa Bollinger

Cory Bonneville

Melissa Booth

Dale Borgeson

Terrence Brandt

Neil Brozen

Donald Brunnquell

Denise Bussa

James Bymark

Arthur Calvert

Ed & Judy Cannon

Steve & Lori Carlson

Tiffany Carlson

Tony Castillo & Jennifer LaChance Castillo

Rocky & Barb Chapin

Clare Chopp

Don & Sharon Christensen

James Christian

Rovena Claxton

The Cliff Foundation

Janet Conn

Carol Cook

Gary Countryman

Patrick Courneya, M.D.

Diane Crawley

James Crook

Robert & Laura Daly

Stephanie Dennis

Blaine Diesslin

Matthew & Amy Dokken

James & Bonita Dooley

Andrew Dotson

James & Sharon Dowiak

Janice Dulinski

James Duncan

Tracie Eckstrom & John Borgeson

James Eppel, Jr.

James & Barbara Esselman

Sandra Eubanks

Kathleen Fannon

James & Therese Faulconbridge

Benjamin Field

Joy Fisher

Ann Fleming

Kim Foley

Rodney Forristall

Dean & Tammy Fox

Donovan & Kathy Frank

Ron & Cher Franzen

Iris Freeman

Michael & Karen Frey

James Fuchs

Michael Fuchs

Jane Galbraith

Fred Gedelman

Morris Gjessing

Richard & Constance Glattly

Lester & Bonnie Goldblatt

Cathy Gorlin & Marshall Tanick

Mary Gould

Mike & Judith Graceman

Doris Graf

Blake & Lori Grams

Earl & Anne Gray

Joan Gray

Monika Grefe

Elaine Grittner

Amy Gudmestad

Julie Gudmestad

Aaron Guggemos

Michael & Carol Gunderson

Therese Hackenmueller

Timothy Hammett

Hands On Twin Cities

Mike & Sue Hangge

Michelle & Bob Hanson

Jaima Hanson

James Hanson

Richard & Julia Hanson

William & Maren Hart

Thomas Heaney

Jill Helmer

Anna Marie Henry

Susan Herridge

Patrick & Cheryl Hietpas

Richard & Carrie Higgins

Michael & Elizabeth Hilpisch

Pat & Jane Hinderscheid

Clay & Charlotte Hoes

Norman Horns

Helen House

Kent Howe

Terry Hunter & Mary LaChance

Dan Hymans

Jonathan & Jessica Iserman

Jason Jaynes

David Jensch

Rita Johnsen

Andy & Pat Johnson

Arnold Johnson

Beth Johnson

Charlie Johnson

Clifford Johnson

Harold Johnson

Mark & Jennifer Johnson

Randall Johnson

William & Sharon Johnson

David & Kris Jones

Philip & Susan Jones

Therese Jordan

Charles & Sally Jorgensen

Paul Jungquist

Barb Kalvik

Suzanne & Robert Karnitz

Michael Kaul

Timothy & Susan Kennedy

Don & Mary Kietzmann

Marcellus & Marilyn Kilian

Mary Kimmes

Richard Koechlein

Rachel Kraby

Jeff & Penny Kreutter

David Kringle

Sue Kueppers

Emily Kulenkamp

William Kunkel

Jeffrey & Veronica Kvam

Lakehead Trucking Inc.

Jesslyn Larson

Greg & Nicole Lawrence

Todd & Julie Legut

Linne Lemke

Mike & Michelle Liebl

Molly Lindblad

John Lindquist

Bradley Linzie

David & Elaine Liss

Walt & Eileen Lodermeier

Robert Loida

Eric & Barbara Lunde

Luther Infiniti of Bloomington

Scott Lynch, J.D. & Michelle Lynch

Marie Markley

Phillip & Lori Martin

Mary Matthys

John McDonald

Gene & Patricia McHugh

David & Carleen McMillan

Steve McNeil

Peg McQuillan

Peter Mellin

Barbara Miller

Carolyn Miller

Peg Mountin

Robert Mundt

John Murphy

David & Linda Nash

Anthony & Anne Navarro

William Nelson

Merritt Nequette

Mark & Mary Jo Nissen

William Nord

North Clinic, P.A.

Kevin Nosbisch

Lucinda Aamot Noonan

Jeff & Donna Olson

Fran Oprosko

Kathleen Park

Emily Parsons

Adam Patil

Jeffrey & Kimberly Pearson

Barbara Peickert

Pellco Excavating

Mike & Melinda Perfect

Judy Petersen

Jay Peterson

Sandra Pfister

Lisa Phillips Johnson

Robert & Herta Pike

Piper Jaffray Employee Programs

Jim & Anita Platt

Edward & Peggy Pluimer

Kathy Ponder

Dean Porter

Marc & Vanessa Post

Premier Bank Minnesota

Nickolas Priadka

James Rains

Susan Rangeloff

Ben & Ann Rank

Lori & Scott Ranney

Melvin Reichstadt

Heather Rennie

Daniel Riley

Paul Rogers

Robert Rosene

Michael Rossing

Marilyn Savage

Bill & Melody Sawyer

Mike & Karen Schneider

Michael Schrempp

Renee Servais

Kent Severson

Susan Shaughnessy

Charles & Anna Silverman

Sarah Skowronsky

Linda Smith

Matt Sohlo

Robert Sommers

Joel & Ann Spry

St. Louis Park Police Department

John & Charlotte St. Martin

John Steinmetz

Gerald & Norane Stejskal

Margaret Storm

Jeff Strand

Joseph & Jennifer Stukenberg

David & Carol Suggs

Patrick Supanich

SupplyForce

George & Virginia Swanson

Ron & Gayle Taylor

Rick Teeter & Nancy Swanson

The Victoria Velie Henry Family Foundation

Richard Thompson

Orlan Thorbeck

Kari Tohm

United States Steel Foundation, Inc.

United Way of Greater Twin Cities

Dean & Beth Van Hoever

Karen Vanwert

Kurt Walker & Andrea Orbita

Betsy Ward

Kristi Weberg

Mark Wegge

Robert Weiner

Melvin Weiss

Sheila Weiss

Paul & Joan Wernick

Donald & Mary Sue Wester

Bonnie & David Westermoe

John & Joy Wetzel

Philip & Christina White

Thomas Wiig

Douglas & Diane Wild

Brent & Lynn Wilde

Bebe Willenbring

Barbara Williams

John Wilson

David & Lori Windschitl

James Wolf

A SPECIAL THANKS TO TWIN CITIES ORIGINALS RESTAURANTS FOR THEIR CONTINUING SUPPORT OF THE METRO AREA’S WHAT’S YOUR TYPE? FUNDRAISER

Teddy & Laura Wong

Adeline Wright

Josh Zenner

Paul Zenner

Theodore Zoukos

IN KIND

AA Roll Off

Abdallah Candy

Acme Comedy Co.

Don Adams

Afton Alps

Afton House Inn

AJ’s Tanning

AlivePromo

Allegra Print & Imaging

American Birkebeiner

AMSOIL

Angela’s Bella Flora

Angie’s Kettle Corn

Anytime Fitness

Aramark

Arrowhead Tennis Center

Art in the Alley

Austin Jarrow

Avex

Kathleen Balaban

Basilica of St. Mary’s

Bay Island, Inc.

bCubed Custom Helmets

Belknap Liquors

Bradley Benn

Donald & Cindy Berglund

Bernicks Pepsi

Bibelot

Biella

Black Bear Casino

Black Forest Inn

Blacklock Photography Galleries

Blue Fin Bay of Lake Superior

Cory Bonneville

Breadsmith

Bryant-Lake Bowl

Buffalo Wild Wings

Bullyan Recreation Center

Café Latte

Campbell Building Materials

Joe & Wendy Capetz

Caribou Highlands

Bre Carlson

Steve & Lori Carlson

Tiffany Carlson

Cashwise Liquor

Chanhassen Dinner Theatres

Chipotle

Christos

Cold Fusion

Cold One Liquor

ComedySportz

Comfort Suites

Comfort Zone Massage

Cookie Cart

Cookie Temptations

Cooper Hill Bed & Breakfast

Cork’s Irish Pub

CRAVE

Cub Foods

Daisies and Day Dreams

Dakota Jazz Club

Daugherty Appliance Sales & Services

Dee Independent Cleaners

Deep Water Grille & South Shore

Diamond Nails

Doucette’s Special Events Rentals

Duluth Children’s Museum

Duluth-Superior Symphony Orchestra

Dunn Bros. Coffee

Duty Free America

Earthen Path Organic Farm/Oak Center General Store

Tracie Eckstrom

Cristina Edelstein

Eden Avenue Grill

Elko Speedway

Epicurean Cutting Surfaces

Eventonomics

Field Logic

Fireside Hearth & Home

Fitger’s Wine CellarsPLACE A LASTING TRIBUTE WITH AN INSCRIBED

PLAQUE ON THE WALL OF HONOR, LOCATED IN

THE LOBBY OF OUR ST. PAUL HEADQUARTERS.

IF WE HAVE MISSPELLED OR OMITTED ANY NAMES, WE APOLOGIZE. PLEASE CALL 651-332-7225 WITH CORRECTIONS

Jim & Chris Freytag

James Fuchs

G & K Services

Game Stop

Gardens of Salonica

Gertens

Girl Friday Productions

Girl Scouts

Gizmoz

Google Grants

Grand Casino, Mille Lacs & Hinckley

Grandma’s Marathon

Granite Gear

Joan Gray

Alison Gray & Robin Statz

Great Harvest Bread Company

Great Lakes Aquarium

Great Waters Brewery

Monika Grefe

Gronk’s Bar & Grill

Grussendorf Nursery

Robert Guiliani

Guthrie Theater

H!gh F!ve, LLC

Therese Hackenmueller

Michelle Hanson

Harley Davidson

Haskell’s

Hawk Ridge Art

Lindsay Hegner

Holiday Inn

Holiday Stores

Home Lighting Gallery

Hunt Electric

Maria Huntley

Ichiban

Illusion Theater

InsideOut Studios

Irresistable Ink

Italian Village

Izzy’s Ice Cream Café

Jason Jaynes

Jitter’s

Jockey

Joe’s Garage

Charlie Johnson

Johnson Mertz

Therese Jordan

KARE 11

Kenwood Vineyards

Kond Potter

La Cocina de Ana

Ken & Brenda LaChance

Lake Elmo Inn

Lake Superior Big Top Chautauqua

Lake Superior Bottle Shop

Lamar Advertising Co.

Leslie’s Garden, Inc.

Derek & Rachel Lindquist

Links at Northfork

Walt & Eileen Lodermeier

Loring Bar & Restaurant

Phil Losacker & Kirby Bennett

Luci Ancora

Mall of America/Nickelodeon Universe

Marquette Hotel

Mary Kay Inc.

McCoy’s Public House

McGough Construction

Steve McNeil

Peg McQuillan

Tania McVean

Men’s Wearhouse

Messina & Associates

Mid-America Festivals

Wade Mier

Mill City Museum

Minneapolis Institute of Arts

Minneapolis Precinct 4

Minnesota Ballet

Minnesota Orchestra

Minnesota State Fair

Minnesota Timberwolves Community Foundation

Minnesota Timberwolves FastBreak Foundation

Minnesota Transportation Museum

Minnesota Twins

Minnesota Wild

Mix 108

MTM Osceola & St. Croix Valley Railroad

Murray’s

Gary Nehring

Nexus

Nokomis Restaurant & Bar

Nonprofit Solutions

North Loop Wine & Spirits

North Shore Scenic Railroad

Northland Country Club

Northwest Outlet

Old Log Theater

Once Upon A Crime

Ordway Center for Performing Arts

Over-the-Top Dance Studio

Park Square Theatre

Park Tavern

Betsey Perry, M.D.

Peterson Anderson Florist

Pinnacle Direct, Inc.

Pinstripes

Pizza Lucé-Duluth

Plymouth Playhouse/Troupe America, Inc.

Positive Energy for Youth Ventures

Powder Ridge

Prairie Kitchen Specialty Foods

Regency Beauty Institute

Rockler Company, Inc.

RockTenn

Rudolph’s BBQ

Sail Away Café

San Pedro Café

Sarabella

Saratoga Liquor Company

Bill & Melody Sawyer

Scentsy

Schick Hardcore Fitness

Mike & Karen Schneider

Security Jewelers

Seven The Steakhouse

Shakopee Mdewakanton Sioux Community/Mystic Lake Casino

Shapco Printing

Sheraton-Duluth

Showplace ICON Theatre, St. Louis Park

Sinex Solutions

Sir Benedict’s Tavern on the Lake

SMDC Skin Renewal Clinic

Southern Theater

Spill the Wine

St. Clair Broiler

St. Paul Saints

Stages Theatre Co.

Star Pix Word Photo

Kevin Stephan, M.D. & Deb Stephan

SteppingStone Theatre

Sternberg Studios

Margaret Storm

Superior Shores Resort

Xan Swenson

Texas Road House

The Current, 89.3 FM

The Doctors; Dr. Phil

The Exchange

Three Rivers Park District

Kari Tohm

Ken & Phyllis Tohm

Toro Giving Program

Trends Salon & Spa

Twin Cities Originals

Utopia Salon

Karen Vanwert

Vintage Italian Pizza

Warners-Stellian Co.

Thomas & Marty Whelan

Wild Birds Unlimited

Wild Mountain

John Wilson

WMS UpNorth MN

Brad Wood & Colleen McGough Wood

Woolley’s Steakhouse

Wuollet Bakery

Yankee Furniture Restoration

Zahn Investment Group

Zelo

Paul Zenner

MATCHING GIFTS

Ameriprise Employee Gift Matching Program

Bank of America

Centerpoint Energy

ING

Microsoft Giving Campaign

Piper Jaffray Employee Programs

Quality Bicycle Products

State Farm Companies Foundation

Thrivent Financial for Lutherans Foundation

Travelers Foundation

United Way, Greater Twin Cities

IN HONOR OF

Mike Blood

Bonnie Foley

Elizabeth Miller & Chris Hosch

Sue Ponsford

Brian Murrell

Michael & Linda Murrell

Parisk Nurisk

Eugene Tedamonson

Lu Olean

Nichole Glesner

Elena Perfect & Family

Kathleen Fannon

Francis Fannon

Kenneth Zimmer

Sarah Pederson Weinhandl

Emily Parsons

IN MEMORY OF

Wallace Henry Bruning

Marcia Hinitz

Iola Christopherson

Mark & Jennifer Johnson

Matthew Fisher

Connie Robinson

Daniel Foss

David & Mary Beth Algert

Caroline Foss

Cassie Ricker

Craig A. Henry

Anna Marie Henry

Lois Gould

David & Julie Berthiaume

Allard & Marguerite Christenson

Christopher Coxe

James & Bonita Dooley

Andrew Dotson

Neil & Carol Fagerstrom

David & Karen Haugen

Joseph & Denelle Jensen

Diane Mash

Todd McCubbin

Michael Nelson

Martin Paulsen, Sr.

Kathryn Rosati

Todd & Vicki Ruppert

Edward & Mary Sunde

Milton & Barbara Sunde

David & Diane Swenson

Stephanie Tieg

Lois Willette

Richard Zoller

John & Elaine Zimmer

Steven Leo

Virginia Ries

Vannie & Ted Callstrom

Jan Meyers

Delmar Weiss

Sheila Weiss

Frank Wotring

Donald & Jane Wick

Randi Dammerud Mitchell

Synnove Bakke

Anne Beers

Jacquie Bjerken

Antonia Brimeyer

James Brimeyer

Erica Brown

Cliff & Grace Clark

Tove Corbett

Teresa DesLaurier

Leota Goodney

Stephen & Gail Johnson

William & Carolyn Kidd

Johan & Kari Kirkeng

Victor Kirsch

Aina Kretchman

John Luse

Marie Markley

Lucinda Aamot Noonan

Charles & Joanne Parsons

Sylvester & Jeanette Schwartz

Arlyce Shook

Ingrid Slettemoen

David & Julie Wicklund

Blood drive sponsors play a vital role in saving lives

Hundreds of businesses,

hospitals, schools, community

groups, and faith-based

organizations annually

partner with us to save lives

through blood donation.

And each year, at a Sponsor

Appreciation Luncheon, we

pay special tribute to key individuals and sponsoring

organizations for their outstanding contributions,

including the following 2010-2011 honorees:

Metro award winnersROOKIE OF THE YEAR · Lynell Hage, Honeywell

STAT · Surly Brewing Company

56 DAY · Van Vorhis, Northland Center

COMMUNITY CITIzEN · Minnesota Vikings

COLLEGE PARTNER OF THE YEAR · Tau Beta Pi

and Society of Women Engineers

LIFETIME ACHIEVEMENT · Siemens

COORDINATOR OF THE YEAR · Anne Koss, ATK

Northland award winnersSCHOLARSHIP ESSAY · Jamie Polaski, Proctor

High School

COMMUNITY PARTNER · Texas Roadhouse

56 DAY · 148th Fighter Wing, Minnesota Air

National Guard

COORDINATOR OF THE YEAR · Laurel Laudert,

Bigfork Valley Hospital

VISIT MBC.ORG/HOST-A-DRIVE TO LEARN MORE ABOUT SPONSORING A BLOOD DRIVE WITH MEMORIAL BLOOD CENTERSMBC .ORG

Ameriprise Financial

AT&T Tower

ATK

BAE Systems

Basilica of St. Mary

Bemidji State University

Best Buy

Beth El Synogogue

Big Fork Valley Hospital

Blue Cross and Blue Shield of Minnesota

Boston Scientific

Cargill

Cara’s Birthday Blood Drive

Carlson Companies

Caterpillar Paving

Century Link

C.H. Robinson

Children’s Hospitals and Clinics

Church of St. Stephen

City of Minneapolis

Cloquet High School

Coleraine Greenway High School

The College of St. Scholastica

Community Memorial Hospital, Cloquet

Cook Hospital

Cretin-Derham Hall

Delta Air Lines

Donaldson Company

Dorsey & Whitney

Duluth Central High School

Duluth City Employees

Eden Prairie High School

Environmental Protection Agency, Duluth

Essentia Health

Express Scripts

GE Fleet

General Mills

Grace Church

Grand Rapids American Legion

Grand Rapids High School

Grand Rapids RSVP

Great River Energy

HealthEast Care System

Hennepin County Medical Center

Hickman Chiropractic

Hinckley Finlayson High School

Honeywell

Hopkins High School

IDS Center

ING

Isanti County

KARE 11

Loretto Community

Mall of America

Maple Grove Hospital

Maple Northwestern High School

Mdewakanton Sioux Community

Medica

Minneapolis Community & Technical College

Minneapolis South High School

Minneapolis Southwest High School

Minnesota Power and LHB

Minnesota School of Business

Mound-Westonka Community

Mount Olivet Lutheran Church

MSOP, Moose Lake

Mt. Calvary Lutheran Church

North Memorial Medical Center

Northland Executive Center

Northwestern Health Sciences University

Oak Grove Presbyterian Church

Osseo High School

Our Savior’s Lutheran, Aurora

Park Center High School

Park Nicollet Health Services

Pax Christi Catholic Community

Pentair

Pine City Community

Prudential

Queen of Peace Hospital

Rasmussen College

RBC Capital Markets Corporation

Richfield High School

Sanford Bemidji Medical Center

Sappi Corporation

Seagate

Select Comfort Corporation

St. Charles Borromeo Church

St. Louis County Employees

St. Luke’s

Star Tribune

Starkey Labs

Super One Foods

Superior Senior High School

Supervalu

Target Corporation

TCF

Thrivent Financial

UMD Housing and Residence Life

UnitedHealthcare

UnitedHealth Group

University of Minnesota

U.S. Bank

Wayzata High School

Wells Fargo

Willow River High School

Xcel Energy

Local hospitals require over 2,000 units

each week to meet demand. And while

blood donations collected at MBC’s

11 donor centers help contribute to the

supply, blood drive sponsors play an even

more critical role hosting hundreds of

blood drives each month that empower

others to be life-saving heroes. Among our

many business and community partners,

we say thank you to the following:

Dedicated volunteers deliver superior service to help save lives

Connie Adams

Maria Amaro

Alecia Anderson

Jill Anderson

Mary Andrews

Arletta Appelhof

Ann Arians

Jim Banister

Nicole Behm-Koep

John Borgeson

Cara Bothun

Stephanie Bredael

Leah Bromaghim

John Brusegard

Sharon Brusegard

Margaret Burton

Angela Cariveau

Tami Casper

Jennifer Castillo

Scott Chandler

William Cheng

Colleen Chermak

Vicki Chouinard

Michael Collins

Emily Corrigan

Linnea Dahlin

Sarah Davis

Carrie Dickson

Leah Driscoll

Mike Driscoll

Leanne Eliason

Hillary Erickson

Carole Evans

Dell Evans

Roger Fette

Sandra Fevig

Bill Fleming

Jessica Fleming

Kari Foley

Dawn Frederick

Denise Gabriel

Rachel Gall

Rita Galston

Tarikua Gebreamanuel

Clair Geistfeld

Rachel Geistfeld

Gail Genin

Lisa Genis

Rita Giesler

Rani Gill

Caron Goll

Laura Gonzalez

Judy Goodman

Barbara Gotz

Susan Grace

Ali Gray

Amy Greene

Katherine Gregg

Priscilla Grillo

Elaine Grittner

Jeremy Gunther

Therese Hackenmueller

Holly Hackett

Bill Hall

Amy Haney

Whether welcoming blood donors at

a donor center or ensuring their post-

donation safety in our donor cafés,

volunteers contributed over 8,000 hours

of time and talent to help us provide

service excellence to donors and

hospital partners alike. We thank every

one of our 200 A-Team Volunteers,

Ambassadors, Donor Center Greeters,

Café Hosts, and Blood Transport

Drivers for their dedicated support.

Bob Hanson

Margaret Hanson

Michelle Hanson

Rebecca Hanson

Tami Hartzell

Carol Hatcher

Mary Hemmersbaugh

Audrey Hendrickson

Rosemary Hill

Marcia Hinitz

Charlotte Hoes

Maria Huntley

Kecia Jacobson

Warren John

David Jones

Kristin Jones

Helen Jurkovich

Marilyn Kaeli

Sue Karnitz

Mike Kaul

Duane Kelling

Harrison Kelner

Karen Koen

Amber Koenig

Melissa Kraft

Jim Krahn

Lyndsay Kunkle

Matthew Kunkle

Brenda LaChance

Ken LaChance

Lynn Landmark

Ben Lange

Carmine Langlois, Sr.

Joanne Lauber

Kim Chi Le

Connie Lee

Molly Lindblad

Derek Lindquist

Katie Little

Walt Lodermeier

Connie Luebke

Joe Lynch

Stephen Mages

MariAnn Mancuso

Mark Manns

Benjamin Marsh

Jessie Mathiesen

Tim McKnight

Clair McWilliams

Beth Mekuria

Donna Meuers

Edward Meuers

Joan Michel

Patricia Monaco

Amy Morris

Kirk Mortensen

Michelle-Dybvig Mortensen

Mai-Ling Mui

Christina Muldowney

Katie Murray

Clara Neis

Brian Nelson

Steve Neuharth

Kevin Nosbisch

Andrew Nymo

John Olness

Carol Ongaro

Jim Palmer

Aimee Pappenfus

Roma Patel

Molly Pease

Ashley Perfeerst

William Pinkney

Chad Pollock

Larry Porter

Amy Raether

Laurie Richardson

Arlen Rostvold

Mary Sacchetti

Ruth Ann Schelinder

Peggy Schendel

Pamela Scherling

Gayle Schreiber

Lee Schuett

Steve Schuett

Ann Schumann

Terrence Schwagel

Rachel Schwalback

Lynn Seigel

Gary Shulze

Peter Simmons

Amy Simms

Reggie Singh

Single Volunteers of the Twin Cities

Mike Skelly

Jamie Slater

Andrea Smith

David Smith

Judith Smith

Kaleb Smith

Linda Smith

Nancy Soman

Cary Sorem

Teri Speltz

Gloria Sporer

Robin Statz

Phyllis Sterle

Cory Stitzel

Dar Stong

Ron Stong

Margaret Storm

Erin Strot

Students Today Leaders Forever

Judy Sullivan

Joan Sutliff

Xan Swenson

Daniel Sylvester

Emily Takkunen

Crystal Taylor

Gayle Taylor

Karin Tedere

Norman Teigen

Kathy Thiessen

Lucille Tiburzi

Meghan Tierney

Araceli Turch

Peg Tyler

Kelly Unger

Jenna Unteidt

Mary VanReken

Cindy VanVuet

Abram Walters

Larry Waterman

Meg Watson

Carol Weber

Shauna Webster

Sarah Wellenstein

Mandy Wienke

Brad Wood

Colleen McGough Wood

CJ Woodrow

Kayla Wruck

James Zarembinski

Tim Zhorne

A SPECIAL NOTE OF THANKS TO GENERAL MILLS VOLUNTEERS WHO HELPED SET UP AND ENSURE THE SUCCESS OF WHAT’S YOUR TYPE? METRO FUNDRAISER

Where the money comes from

LOCAL COMMUNITY SERVICE FEES from

hospital partners for blood products and services,

based on collection, processing, testing, and

distribution costs.

NATIONAL AND INTERNATIONAL SERVICE

FEES from non-partner hospitals for

products and services.

FINANCIAL CONTRIBUTIONS of cash, stock, life

insurance proceeds, and other monetary gifts.

Where the money goes53%..................COLLECTION, TESTING AND LAB SUPPLIES

42%..................EMPLOYEE TALENT AND RELATED COSTS

4%....................OTHER

1%....................MARKETING AND DEVELOPMENT

2010-2011 financial summary

42% 53%

4%

1%

STATEMENTS OF FINANCIAL POSITION AS OF:

(AMOUNTS IN THOUSANDS)May 31, 2011 May 31, 2010

Assets

Cash and Investments $10,199 $8,518

Accounts Receivable, Net 6,281 5,484

Inventories, Net 1,516 1,853

Property, Plant & Equipment, Net 13,592 14,416

Other Assets 888 878

TOTAL ASSETS $32,476 $31,149

Liabilities and Net Assets

Liabilities

Accounts Payable $2,790 $1,826

Accrued Expenses 2,342 3,054

Long Term Debt 4,850 5,471

Other Liabilities 1,685 2,448

TOTAL LIABILITIES 11,667 12,799

Net Assets

Unrestricted 20,791 18,327

Restricted 18 23

TOTAL NET ASSETS 20,809 18,350

TOTAL NET ASSETS AND LIABILITIES $32,476 $31,149

STATEMENTS OF ACTIVITIES FOR THE 12 MONTHS ENDING:

(AMOUNTS IN THOUSANDS)May 31, 2011 May 31, 2010

Revenue

Service Fees on Units Delivered $36,749 $37,044

Laboratory Services 10,754 10,995

Contributions 307 341

Other 1,120 1,112

TOTAL REVENUE $48,930 $49,492

Expense

Cost of Components and Services 40,132 40,247

Operating Expenses 6,615 $6,440

TOTAL EXPENSE 46,747 46,687

OPERATING CHANGE IN NET ASSETS 2,183 2,805

Non-Operating Revenue and Expense 276 (450)

TOTAL CHANGE IN NET ASSETS $2,459 $2,335

Mission:

To help save lives by providing

blood and biomedical services.

Vision:

To delight our customers and be

the best blood center in America.

Strategic Approach:

We create trusted solutions to help

customers achieve their goals.

Leadership excellence

OFFICERS

Donald C. Berglund Chief Executive Officer

John M. Buske Vice President, Finance and Chief Financial Officer

Rovena Claxton Vice President, Human Resources and Organization Development

Jed Gorlin, M.D. Medical Director and Vice President, Medical and Quality Affairs

Ken Kieffer Vice President of Collections, Recruitment, and Production Planning

Judy Petersen Vice President, Technical Operations

BOARD OF DIRECTORS

Thomas Becker, M.D., M.B.A. (Board Chair) Medical Director, Care Management and Reimbursement, Medica Health Plans

Daniel Boulay District Manager, Cardiac Rhythm Disease Management, Medtronic, Inc.

James Cherveny Executive Vice President, Hospital Division (Retired), SMDC Health System/Essentia Health

Patrick Courneya, M.D. Medical Director, Health Plans, HealthPartners

Matthew P. Dokken Vice President, Business Development, ESPE Division, 3M

James Dowiak Senior Vice President, U.S. Bancorp

Roger Green Vice President, Strategy, Policy, Marketing & Communications, HealthEast Care System

Thomas Heaney Managing Director, Trio Executive Search

Rita Kenyon, J.D., SPHR Chair, Human Resource Management, Concordia University

Timothy Kuck Executive Vice President, Strategy and Business Development, Universal Hospital Services, Inc.

Kenneth LaChance (Secretary) Senior Vice President of Commercial Banking, Wells Fargo Bank

Erik Lindell Information Technology Manager, Target

Scott Lynch, J.D. Senior Vice President and Chief Legal Officer, Blue Cross and Blue Shield of Minnesota

Phillip Martin (Vice Chair) Partner, Oppenheimer, Wolff & Donnelly

Jeff Nelson Partner, Tatum, LLC

Thomas J. Whelan Executive Vice President and Chief Operating Officer, Nemer Fieger

Brent L. Wilde Senior Vice President and Chief Financial Officer, University of Minnesota Physicians

NORTHLAND ADVISORY BOARD

Bill Bennett Chief Executive Officer, LHB

Deb Boardman CEO, Fairview University Medical Center - Mesabi

James Cherveny Executive Vice President, Hospital Division (Retired) SMDC Health System/Essentia Health

Gary L. Doty Owner/President, Doty Development Group

Ron Franzen Vice President, Support Services, St. Luke’s Hospital

Rani Gill Executive Assistant to the Mayor, City of Superior

Dan Hymans Chief Executive Officer, Ashland Memorial Medical Center

Kevin Jacobson Anchor, Northland News Center

Beth Johnson Public Relations Manager, Essentia Health

Patrick Keenan Assistant Director of Student Activities and Leadership Development, University of Minnesota Duluth

Jeanne Kucera Assistant Vice President, Human Resources, Maurices, Incorporated

Kim Pearson Dean of Continuing Education, WITC-Superior

Josh Zenner Sports Director, WDIO Television

2011 Partnership Recognition Awards

Jeffrey McCullough, M.D.

Dr. Herbert F. Polesky Award for outstanding

contribution in the field of transfusion medicine

Cretin-Derham Hall In Memory of Sister Judith Kavanaugh

William L. Hall, Jr. Award for dedication to

increasing the number of blood donors

Target Corporation

Dr. William A. O’Brien, Jr. Award for organizational

achievement in creating awareness of

the importance of blood donation

James V. Toscano

Presidential Award for a board member’s

outstanding support of Memorial Blood Centers

737 PELHAM BLVD.

SAINT PAUL, MN 55114

2011 ANNUAL REPORT TO THE COMMUNITY

NON-PROFIT ORG.

U.S. POSTAGE

PAID

TWIN CITIES, MN

PERMIT NO. 4633