2010 year end facts and accomplishments - public utilities power report aired 100th ... administered...
TRANSCRIPT
2010 Year End Facts and Accomplishments
December 2010
Finance & Administration
By the Numbers
Maintained low electric rates
Maintained low water rates
Received 35% Build America Bond
Credit - ARRA
CIS enrolled 6,000 in paperless
billing program
Electric received AA- credit rating
and Water AA+ from Standard &
Poor’s and Fitch
Finance & Administration
By the Numbers
Contributed $39 million to the City’s
General Fund
Billing error rate less than 1%
Billing processed 96,000 meter reading
exceptions, and 72,000 service orders
Collected over $10 million dollars (82%)
from state reimbursements from J.W.
North Water Treatment Plant
Cleaned up 25,000 service requests and
over 22,000 work order verifications
Finance & Administration
Top Accomplishments
Improved meter reading exceptions from 3 weeks to 3 days
Completed Electric Cost of Service Study
Adopted Economic Development and Business Retention
Rates
Updated Financial Plans for Electric and Water
Restructured Reliability Charge
Finance & Administration
Top Accomplishments
Issued over $99 million Water utility bonds with $67 million
of those being Build America Bonds
Issued $34 million in Electric utility Refunding Bonds
Created first Investor Internet Roadshow for bond sale
Revised Energy Risk Management Policies
Clearwater and RERC 3 & 4 compliant with NERC Reliability
Standards
Customer Relations & Marketing
By the Numbers
Green Power Report aired 100th
radio show
14,000 trees distributed through
Tree Power Program
4.4 million print ad impressions
7,000 radio ads reaching over
1,000,000 people
Processed over 22,000 rebates
and saved over 16 million kWh
Customer Relations & Marketing
By the Numbers
Won 28 Local, National
and International Awards
44 press releases
Over 320,000 web hits
Over 770,000 customer
contacts, 11% increase
from prior year
176 events, 25,000 green
bags and over 40,000
bottles of water
Customer Relations & Marketing
Top Accomplishments
Field Services read 1,960,333 meters
with a 99.91% accuracy
Launched Precision Nozzles Program
- gave out 42,000 nozzles
Surpassed 2.0 MW local solar
Whole House Rebate program using
ARRA funds - received national
recognition
Administered 3 free small business
programs: installed 1339 vending
misers, 307 lights, and 2,322
thermostats
Customer Relations & Marketing
Top Accomplishments
311 registered over 350 in Smart
Riverside Digital Inclusion
Implemented automated tracking
system for 311 web inquiries
Implemented counterfeit fraud
training for Credit/Collections
Designed and distributed:
Sustainability Workbook
Action Plan Press Kit
Whole House Rebate Campaign
Livable Communities Award Book
Annual Financial Report
Awarded Energy Innovations
research grants to UCR and CBU
Energy Delivery
By the Numbers
106,335 meters
FY 2009/2010 Peak Day demand 560
MW
Electric Field inspected 20,500 poles
Electric Field handled 3,105 trouble
calls
91.1 circuit miles of transmission lines
1,301 circuit miles of distribution lines
14 substations
Energy Delivery
By the Numbers
Tree trimming program has reduced
tree-related outages by 46%
Repaired 2,200 streetlights
Added 333 street lights
Dispatch had 258 emergency callouts –
90 for water, 168 for electric
Energy Delivery interconnected 550kW
of solar power to RPU grid
Converted 10 miles of 4kV distribution
circuits to 12kV
Customer Engineering closed 371 total
work orders
Energy Delivery
Top Accomplishments
Started construction of Phase I of the Sub-Transmission Project to
improve capacity and reliability of 69kV system
Installed 17.9 miles of new underground cable
Added 600 meters and $1.4 million of new facilities to the RPU grid
Installed 28,900 kVA of new distribution transformers
Replaced 10.89 miles of aged HMPE distribution cable with
enhanced performance XLPE & EPR 15kV cable
Energy Delivery
Top Accomplishments
Recognized again as Reliable Public Power Provider (platinum
level) by APPA
Implemented new standard for biodegradable, eco-friendly dielectric
fluid for new transformers
Completed RERC 3&4 switchyard bay addition w/ breaker
replacement at Freeman, Riverside, and Hunter Substations
Installed City’s first LED street lighting project on Overlook Parkway
Completed $4 million of Overhead to Underground conversions and
streetlight installations
Resources
By the Numbers
50% Coal
20% Renewables
<1% Solar
1% Wind
17% Geothermal
2% Hydropower
16% Nuclear
13% Other
1% Gas
3 Top Daily Peak Loads this Summer:
August 26 579.7 MW
August 25 578.5 MW
September 27 576.4 MW
Resources
Top Accomplishments
Achieved 2010 Renewables Portfolio Standard goal: 20%
New integrated Deal Capture application for power trading
Completed $48 million purchase of Clearwater Cogeneration Facility
New method for forward power procurement analysis
Negotiated and implemented new Fuel Management Agreement -
RPU can competitively procure natural gas from multiple sources
Resources
Top Accomplishments
Completed amendment of Riverside-Edison Interconnection Facilities
Agreement in connection with Riverside Transmission Reliability
Project
Managed RPU’s real property needs by completing dozens of
property-related processes
Completed $1.8 million sale of San Bernardino parcel to Goodwill
Industries
Negotiated early termination of Springs Generating Station
maintenance agreement, saving RPU approximately $2.4 million
Significantly improved accuracy of short- and long-term load
forecasting
Water
By the Numbers
64,231 meters
Produced 69,676 acre feet water
Peak day demand 98 million
gallons
Total reservoir capacity
79,990,000 gallons
Smallest pipeline 2” and largest
pipeline 72”
Water field replaced 5,977 small
meters
Water field replaced 4.66 miles of
water main
Water
By the Numbers
Water field handled 7,213
troubleshooting calls
Water Meter Shop handled 5,652
orders
Water Engineering performed 151
plan checks
126 water main leaks repaired
Daily average production 62.3
million gallons
59% comes from San Bernardino
Basin Wells and 41% comes from
Riverside Basin Wells
0% comes from purchases –
WATER INDEPENDENT!
Water
Top Accomplishments
Completed New Whitegates
Reservoirs 1 and 2 and booster
stations
Completed UOC Drought Tolerant
Landscape Improvements
Eliminated gas chlorine, replaced
with safer salt generated liquid
chlorine
Completed Water Use Efficiency
Master Plan
Installed first in the nation, hydro
turbine in our system
Water
Top Accomplishments
Finalized historic water rights agreement with San Bernardino
Completed Gage Canal Landscape Improvements at Central and
Fairview
Completed Riverside-Arlington Basin Groundwater Model
Completed 3 water main replacements at Beatty, Magnolia and 12th
Street
Completed automation of all water distribution facilities and remote
monitoring of all production facilities
