2002 annual report on the homeless served in dane … annual report on the homeless served in dane...

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2002 Annual Report on the Homeless Served in Dane County An Analysis of the Population Served by Dane County Shelter, Transitional and Supportive Permanent Housing and Service Agencies April 2003 City of Madison Community Development Block Grant (CDBG) Office Hickory Hurie, CD Supervisor Sue Wallinger, Grants Administrator

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Page 1: 2002 Annual Report on the Homeless Served in Dane … Annual Report on the Homeless Served in Dane County An Analysis of the Population Served by Dane County Shelter, Transitional

2002 Annual Report

on the Homeless Served in

Dane County

An Analysis of the Population Served by Dane County Shelter, Transitional and Supportive Permanent

Housing and Service Agencies

April 2003

City of Madison

Community Development Block Grant (CDBG) Office Hickory Hurie, CD Supervisor

Sue Wallinger, Grants Administrator

Page 2: 2002 Annual Report on the Homeless Served in Dane … Annual Report on the Homeless Served in Dane County An Analysis of the Population Served by Dane County Shelter, Transitional
Page 3: 2002 Annual Report on the Homeless Served in Dane … Annual Report on the Homeless Served in Dane County An Analysis of the Population Served by Dane County Shelter, Transitional

Table of Contents Overview ............................................................................................................................................... 1

Homeless Services Consortium .............................................................................................................. 3

Who Are the Homeless Served in Dane County? .................................................................................... 6

Families, Youth and Children in the Shelter System .............................................................................. 7

Single Men in the Shelter System ......................................................................................................... 12

Single Women in the Shelter System................................................................................................... 14

Transitional and Supportive Permanent Housing in Dane County ......................................................... 16

Prevention – Helping Tenants Avoid Homelessness ............................................................................. 21

Emerging Issues ................................................................................................................................... 24

Final Thoughts ..................................................................................................................................... 30

Appendix A Housing Inventory ............................................................................................................ 31

Appendix B List of Agencies Serving Homeless & Those At Risk of Homelessness ............................... 44

Appendix C Homeless Services Consortium Agencies Totals - 2002 Statistics ..................................... 49

Picture Credits YWCA of Madison, 101 E. Mifflin Street......................................................................................................................... 7 Briarpatch, Inc., 512 E. Washington Avenue................................................................................................................. 11 Transitional Housing, Inc., Drop-In Shelter, 116 W. Washington Avenue ................................................................. 12 Transitional Housing, Inc., Safe Haven, 1738 Roth Street ............................................................................................ 14 Transitional Housing, Inc., 609 N. Midvale Boulevard ................................................................................................ 16 Community Housing and Services, Inc., 605 Brooks Street ......................................................................................... 17 Transitional Housing, Inc., 112 N. Mills Street.............................................................................................................. 18

Page 4: 2002 Annual Report on the Homeless Served in Dane … Annual Report on the Homeless Served in Dane County An Analysis of the Population Served by Dane County Shelter, Transitional
Page 5: 2002 Annual Report on the Homeless Served in Dane … Annual Report on the Homeless Served in Dane County An Analysis of the Population Served by Dane County Shelter, Transitional

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Overview In 2002, 3,452 individuals stayed at least one night in a Dane County shelter program1. This includes 1,928 people in families (568 families with 1,233 children under 18 years of age), 939 single men, 518 single women2 and 67 youth. The number of individuals who were served in shelter stayed nearly the same in 2002 from 2001.

1997 1998 1999 2000 2001 2002 Individuals Served in Shelter 5,145 4,979 4,181 3,581 3,437 3,452

Reasons for homelessness are complex. Poverty, addictions, mental illness, threat of violence and poor physical health often contribute to a person’s inability to maintain housing. There are no simple solutions to helping those in shelter obtain and maintain permanent housing. There are 297 beds in nine shelter programs and the “warming house” serving single adults, youth and families with children. Families are served by The Salvation Army and the YWCA family shelters. Families and single women who are fleeing violence are served by the Domestic Abuse Intervention shelter3. Interfaith Hospitality Network uses volunteers from faith communities to shelter families. Single women are served by the Salvation Army single women’s shelter. Single men are served by the Drop-In Shelter (operated by Transitional Housing, Inc.) and Port St. Vincent (operated by St. Vincent de Paul Society). Single men and women with mental illness are served by Safe Haven (operated by Transitional Housing, Inc.). Briarpatch provides shelter in volunteer host homes for youth under the age of 18 years old. In addition to shelter beds, the Salvation Army distributes vouchers that are used for short-term housing in area motels and apartments. Those served include families and single men and women with medical needs who cannot use the nighttime-only services of the single adult shelters. Approximately 85% of those persons who receive motel vouchers have also received or will receive housing and services in a shelter program. The Salvation Army also is the site of a seasonal warming house, which provides mattresses on the floor for individuals in families who have no other place to go during the winter months. In 2002, the warming house was operated January through March and then again from November through the end of the year. In 2002, 153 individuals (42 families with 84 children and 13 single adults) spent at least one night on the Salvation Army floor. The 568 families sheltered in 2002 is a slight decrease over the 576 families sheltered in 2001. However there were more children in shelter – 1,233 children in shelter in 2002 while there were 1,121 children in 2001. The number of single men in shelter continued to decline from 1,016 in 2001 to 939 in 2002. As single men in shelter have declined steadily since 1997, the number of single women in shelter has continued to increase from 434 in 2001 to 518 in 2002. 1 Data supplied quarterly by Homeless Service Consortium agencies. 2 Includes 6 female youth receiving shelter at the YWCA. 3 Many of the women seeking shelter are actually fleeing violence; Salvation Army and YWCA shelter also provides housing for these

women with services provided by DAIS.

Page 6: 2002 Annual Report on the Homeless Served in Dane … Annual Report on the Homeless Served in Dane County An Analysis of the Population Served by Dane County Shelter, Transitional

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2000 2001 2002 Families in shelter 595 576 568 Children in Shelter 1,242 1,121 1,233 Single Men in Shelter 1,087 1,016 939 Single Women in Shelter 401 434 518

The number of individuals who were turned away without shelter in 2002 was 7,925, which is a decrease from the 9,869 individuals turned away in 2001.

1997 1998 1999 2000 2001 2002 Individuals Turned Away Without Shelter

3,660 5,800 7,033 10,418 9,869 7,925

While agencies and funders have good information on the individuals who are receiving shelter and services, what is not known is the number of homeless in Dane County who are not being served by the area shelters – those who are turned away and those who do not call seeking assistance. While there are some homeless persons who sleep in outdoor locations or in vehicles, there are many more people who live temporarily with friends and relatives in overcrowded apartments. It is currently not possible to have an accurate number of persons who do not have stable, permanent housing. In addition to those persons who were served in emergency shelter, 1,374 individuals were served in transitional or supported permanent housing. Some individuals and families enter the continuum of care through the transitional housing programs, which are designed to provide a variety of services while providing housing for a maximum of 24 months.4 Supported permanent housing is housing without a time limit as to the length of time a tenant in good standing can reside and where services are provided, similar to those in transitional housing.

Total # Beds/Units

Total # Individuals

# of Individuals in Families and #

of Families

# Single Men

# Single Women

Served in Shelter 283 3,385

1,928 individuals 568 families

939 individuals

518 individuals

Served in Transitional or Supported Permanent Housing

257 1,374 646 individuals 177 families

728 adult singles combined

4 The 24-month time period is determined by the funder, Department of Housing and Urban Development.

Page 7: 2002 Annual Report on the Homeless Served in Dane … Annual Report on the Homeless Served in Dane County An Analysis of the Population Served by Dane County Shelter, Transitional

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Homeless Services Consortium Dane County’s homeless assistance, housing, social, and health service organizations work closely together to meet the needs of homeless persons. An ad hoc group exploring issues of prevention and basic shelter needs grew into the Homeless Services Consortium, an ongoing collaboration of public and non-profit agencies, funders and advocacy groups that identify needs, set priorities, eliminate duplication, evaluate and coordinate services and the delivery system. The HSC not only plans but also manages the homeless system’s coordination on an ongoing basis. Monthly meetings deal with issues ranging from the level of system integration to individual case solutions. These meetings provide an important venue for consumers, providers, and funders to identify system-wide service gaps and community-based solutions. All major stakeholders routinely work together to develop strategy, seek funding, plan and direct operations, and evaluate and improve the service system. The present sophisticated effort grew from an initial grass-roots coalition. The group’s evolution to its present role closely paralleled both the community’s changing needs and the planning and coordination developments required by Department of Housing and Urban Development (HUD). In 1983, a group of non-profit organizations organized by the Community Action Coalition (CAC) began meeting around the needs of the increasing number of homeless people in Madison. In 1984, Transitional Housing Inc.’s Men’s Drop-In Shelter opened and remains the County’s gatekeeper for single men. In the years that followed, Dane County, particularly the City of Madison, experienced a continuing growth in the number of homeless individuals and in the complexity of their needs and circumstances. Large numbers of families with children and adult women placed new pressures on the system. The Consortium members successfully advocated for service expansions at the local level, raised public awareness, and organized themselves as an Emergency Shelter Advisory Committee whose function included both program coordination and a policy advisory role to local and state government. The Salvation Army would later become the gatekeeper for homeless families and single women seeking shelter. By 1988, the Committee recognized the need to create a mechanism for ongoing coordination, prevention efforts, service prioritization, and assessment and improvement. State and local funders were added to the group of service providers as stakeholders and the Homeless Services Consortium (HSC) came into being. In 1994, the network of participants in the HSC expanded from shelter providers to a more encompassing group of social and human service agencies. They included the Wisconsin Bureau of Community Mental Health; the Centralized Referral Exchange; Madison-CDBG Office; Madison-Community Development Authority; Dane County 51.42 Board (local mental health services board); Mental Health Center of Dane County; Housing Initiatives Inc., a local AODA and mental health provider agencies; and Wisconsin Partnership for Housing Development. More recently additional agencies, funders, and advocacy groups have joined the Consortium. In 2001 and 2002, additional agencies became members of the Consortium: Dane County Parent Council/Head Start, Society of St. Vincent de Paul, William S. Middleton Memorial Veterans Hospital, Wisconsin Department of Corrections, Legal Action of Wisconsin, Madison Urban Ministry, Yahara House, VIP of Dane County, and the United Refugee Services of WI. The Consortium meets on a monthly basis; the meeting coordinator/facilitator responsibilities are shared by all of the agencies involved. Gayle Ihlenfeld, YWCA of Madison, served as chair in 2002.

Page 8: 2002 Annual Report on the Homeless Served in Dane … Annual Report on the Homeless Served in Dane County An Analysis of the Population Served by Dane County Shelter, Transitional

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Page 9: 2002 Annual Report on the Homeless Served in Dane … Annual Report on the Homeless Served in Dane County An Analysis of the Population Served by Dane County Shelter, Transitional

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The agencies/funders/advocacy groups that comprise the Dane County Homeless Services Consortium are:

AIDS Resource Center of Wisconsin Briarpatch, Inc.

City of Madison CDBG Office City of Madison Housing Operations (CDA)

Community Action Coalition for South Central Wisconsin, Inc. (CAC)

Community Housing and Services, Inc. (CHAS)

Dane County CDBG Office Dane County Housing Authority

Dane County Human Services Dane County Parent Council

Dane County Veterans Services Domestic Abuse Intervention Services

(DAIS) Hope Haven-REBOS, United

Housing Initiatives Inc. Interfaith Hospitality Network (IHN) Madison Metropolitan School District

Transitional Education Program

Madison Urban Ministry Middleton Outreach Ministry (MOM)

The Salvation Army Society of St. Vincent de Paul/Port St.

Vincent Society of St. Vincent de Paul/Seton House

SOAR Case Management Services, Inc. Tellurian UCAN

Tenant Resource Center (TRC) Transitional Housing, Inc. (THI)

United Way of Dane County William S. Middleton Memorial Veterans

Hospital Wisconsin Department of Corrections

Wisconsin Department of Veteran Affairs Wisconsin Division of Housing and

Intergovernmental Affairs Women’s Transit Authority

Women in Transition YWCA of Madison

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Who Are the Homeless Served in Dane County? q The largest subpopulation of homeless is children – in 2002, 1,668 children (35% of the total

homeless population) spent at least one night in emergency shelter or transitional/permanent supportive housing.

q Seven out of ten people in shelter describe themselves as non-white with African

Americans making up 58% of those served in shelter. q While 53% of those served report that their current homeless episode has been less than

one month, 10% of all families, 12% of all single men and 17% of all single women indicate that they have been homeless for more than six months.

q One of three families report the reason for seeking shelter was the threat or fear of violence.

Single women also report that the threat or fear of violence as the number one reason for seeking shelter. One of three single men report that being in transit or being transient is their reason for seeking shelter.

q Prior to seeking shelter, 78% of families, 49% of single women and 43% of single men

report being doubled-up with friends or family. q Prior to seeking shelter, 15% of families, 14% of single women and 21% of single men

report living on the street or in a vehicle. q Families who seek shelter are about equally divided between those who have lived in Dane

County for more than two years and those who have lived here less than two years; one in three families have lived in Dane County for less than one month. The trend is nearly identical for single women.

q More than half of single men seeking shelter have lived in Dane County for less than one

month; two-thirds of single men seeking shelter have lived in Dane County for less than one year.

q One-half of single women seeking shelter self-report mental health issues, while one-third

report issues with alcohol and other drugs. Twenty-two percent (22%) of homeless families self-report that at least one family member has issues with mental illness, and 11% report issues with alcohol and other drugs.

q At the time of entering shelter, 12% report income from wages; 15% report income from

social security, social security supplemental income or social security disability; 9% report income from W-2 or TANF from another state; 3% report unemployment income; 2% report receiving Interim Assistance from the County; and 30% report no income. The remaining households report a variety of other sources.

q One in ten single men in shelter and transitional housing is a veteran.

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Families, Youth and Children in the Shelter System There were 593 families (1,865 individuals) served in 2002 by Dane County shelters. The Salvation Army, DAIS and YWCA provide beds on-site in their shelters; Interfaith Hospitality Network serves families in beds at its network of Dane County faith congregations. The number of individuals in families has increased somewhat, however the number of families has decreased over the last few years.

1997 1998 1999 2000 2001 2002 Number of Individuals in Families5 2,796 3,147 2,995 2,025 1,865 1,928

Number of Families 651 601 684 595 593 568

In 2002, the average length of stay in shelter was 23.74 days. It is difficult to accurately determine the average length of stay in shelter for each family. The difficulty is that many of the families receive vouchers to stay in motels and apartments on a short-term basis until there is shelter space available. Since vouchers for motels are counted separately from those who occupy shelter beds, it is difficult to tie the length of time in shelter with a specific family rather than the shelter bed. It is also possible that families who have used their 30 days of shelter at the Salvation Army are then served by the Interfaith Hospitality Network. This family would show up as a duplicated number and no combined length of time in shelter. In 2002, the number of days that a family was allowed to remain in shelter was 30 days. This number was determined by the primary funder of emergency shelter, Dane County Human Services. While there are some exceptions (i.e., pregnancy, caring for an infant), since 1988 the majority of the individuals in families stayed 30 days or less in shelter. In 2003, Dane County Human Services, working with the Salvation Army, changed the length of time that a family could spend in shelter to 90 days or a lifetime limit in shelter of 90 days. Next year this change in time spent in shelter will affect the comparisons of individuals and families served to previous years. In 2002, 7,925 individuals in families were turned away without shelter or without a voucher. This is a decrease from the 9,869 that were turned away in 2001. The primary reasons for individuals in families being turned away without assistance is a lack of shelter space or lack of funds to pay for motel vouchers. Some families are turned away because they have some money to self-pay in a motel or have someone with whom they can stay.

5 According to The Salvation Army staff, approximately 85% of the families who receive a voucher for shelter in a local motel

eventually become shelter residents. In order to minimize the chance of an inflated number of persons in shelter, 15% of the number of individuals/families who receive a motel voucher is added to the number of persons/families receiving shelter to reach a total number sheltered.

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1997 1998 1999 2000 2001 2002 Number of Individuals in Families Turned Away without Shelter6 1,794 4,116 5,045 9,903 9,107 7,196

More than four out of five families (83%) who spend time in the area shelter system are minority with African American being the largest group. The number of large families (those families with five or more members) has been declining over the last few years. In 2002, 30 large families were serviced, compared to 42 large families in 2001. In 2000, there were 49 large families compared to 147 large families served in the shelter system in 1999, 210 large families in 1998 and 186 large families in 1997. While the numbers may be declining slightly, large families continue to be challenging for shelter managers because of the amount of space that one family needs and the number of issues and problems that large families can present. Sixty-nine percent (69%) of the families served in shelter were headed by single females. Half of all the families served in 2002 reported that their current episode of homelessness has been less than one month. However, more than one-third reported that they have been homeless more than one but less than six months, and 10% reported that they have been homeless more than six months. For families, the primary reason given for seeking shelter was the threat or fear of violence. After an increase of homeless families moving to Dane County in 2001, the number of homeless families who are new to Dane County has remained at the same level as 2000. In 2002, 47% of the families said that they have lived in Dane County for less than one year, compared to 53% in 2001 and 46% in 2000. There does appear to be a drop in the percent of families who seek shelter who have lived in Dane County for one month or less – 33% say they lived in the county less than one month in 2002, 39% in 2001 and 33% in 2000. Key services provided at family homeless shelters include:

§ shelter and basic necessities; § assessment of issues presented by the family; § development of a service plan to address the barriers to stable housing; § case management and referrals for services; § substance abuse services; § mental health and dual diagnosis services; § on-site medical clinic, child care, legal assistance, employment assistance,

education/training, and recreation; § tenant education workshops that provide information on rights and responsibilities; § financial assistance to help pay application fees and security deposits; and § linkage to permanent affordable and supportive permanent and transitional housing.

6 In 1997-1999, data on families and single women was combined. While agencies attempt to minimize duplication it is possible that a family who is in shelter may have also been turned away at an earlier time and thereby counted twice.

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Children in Shelter There were 1,233 children in 568 families who slept at least one night in an area shelter in 2002. In addition, 435 children in 177 families spent at least one night in transitional housing.

1997 1998 1999 2000 2001 2002 Number of Children in Shelter 1,966 2,058 1,522 1,242 1,121 1,233

Many of the children in shelter are of school age and are enrolled in Madison Metropolitan School District (MMSD) classrooms. The MMSD sponsors a program called Transitional Education Program (TEP) to provide homeless children the same opportunities to education as other children. TEP, which includes special teachers, social workers and educational assistants, operates in three elementary schools – Emerson, Marquette and Lapham – and one middle school – Georgia O’Keefe. In addition, there is the Collaborative After School Program of Education and Recreation (CASPER) to provide a safe place for homeless children after the school day is over. The children served at these schools are generally those who are stay in shelter and motels and are new to Madison schools. In addition to these four schools, there are a number of children whose parents do not have a permanent address, and these students attend most, if not all, of the other MMSD elementary, middle and high schools. During the time that these children’s families move from one temporary residence to another, MMSD provides transportation so as to provide stability in the child’s school day. According to MMSD staff, there were approximately 529 homeless students receiving assistance from the Madison schools system for the period 8/26/02 through 2/24/03. Of those assisted, 21 were preschool students, 299 where elementary students, 92 were middle school students and 51 were high school students. In addition, 24 students who lived in Madison but were attending school in other districts were assisted with transportation, and 42 students were identified as homeless but left school before they received assistance.

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Pe rsonal Storie s: Em ily and Mitch e ll, Robe rt, Margare t In fall of 2002, Em ily, Mitch e ll and th e ir six-w e e k old daugh te r, Roch e lle , cam e to s h e lte r at th e YW CA. Ne ith e r Em ily nor Mitch e ll h ad e ve r re nte d an apartm e nt be fore and th e ir incom e w as ve ry low . Th e y w e re scare d and ove rw h e lm e d be cause th e y h ad no ide a w h e re to start. Th e fam ily w ork e d toge th e r w ith th e ir cas e m anage r on de vising a h ousing plan. Th e ir case m anage r taugh t th e m about th e h ousing application proce s s and rule s of te nancy. Em ily and Mitch e ll follow e d th rough w ith e ve ry aspe ct of th e h ousing plan. D e spite th is, th e y w e re re ce iving m any re je ctions due to lack of h ousing h istory. Th e ir cas e m anage r w ork e d w ith th e m to appe al th e ir de nials and advocate d on th e ir be h alf. Just a couple w e e k s into th e ir s h e lte r stay, th e fam ily w as give n difficult ne w s: Roch e lle w as diagnose d w ith D ow ns Syndrom e , w h ich w as causing h e art proble m s. Th e fam ily h ad to de al w ith th e ir grie f and also le arn h ow to care for Roch e lle . Th e ir case m anage r conne cte d th e m to a nurse w h o cam e re gularly to h e lp w ith Roch e lle ’s care . Th e case m anage r also h e lpe d th e fam ily find re source s to h e lp th e m de al w ith th e ir grie f. Th e y w e re finally acce pte d into a 2-be droom apartm e nt, and are now doing w e ll. Mitch e ll is pre paring to re sum e h is colle ge e ducation th is fall. Roch e lle h ad surge ry and, w ith th e care of h e r fam ily, is be com ing h e alth ie r e ach day. Robe rt, a single fath e r of th re e , h ad be e n living in Madison for four ye ars. H e h ad be e n th rough th e YMCA syste m and h ad e stablish e d h im s e lf in a job th at didn't pay a living w age . H e w as living w ith a frie nd until h is younge st daugh te r stole from th e frie nd and h e h ad to m ove out. Th e daugh te r w as also in trouble at sch ool for acting out, ste aling, and ge tting into figh ts. H e m ove d w ith h is th re e ch ildre n from frie nd to frie nd, staying one ste p ah e ad of annoye d landlords until h e h ad run out of frie nds. Now , Robe rt and h is ch ildre n w e re h om e le ss. H e found a place to re nt, h ow e ve r, h e did not h ave m one y for first m onth ’s re nt and s e curity de posit and h e w asn't going to be paid for anoth e r w e e k . Robe rt w as w ork ing full tim e , ge tting h is ch ildre n to th e ir re spe ctive s ch ools, de aling

w ith th e issue s of pare nting th e trouble d daugh te r and h e ne e de d h e lp. Middle ton O utre ach Ministry (MO M) supplie d th e fam ily w ith food. Th e fam ily spe nt s e ve ral nigh ts w ith Inte rfaith H ospitality Ne tw ork . W ith th e proce e ds from h is paych e ck , and th e assistance of fam ily, Evange l Life , St. Vince nt’s and H ospitality H ouse , h e w as able to m ove h is fam ily into h is ow n apartm e nt. W h e n Margare t m ove d to Madison in March of 2000 from Ch icago’s South Side , sh e did so w ith th e k now le dge th at s h e w ould be able to provide a be tte r life for h e rs e lf and h e r five ch ildre n. H aving live d in Madison w ith fam ily m e m be rs in th e late 19 80’s, Margare t w as fam iliar w ith th e are a and h ad positive e xpe rie nce s. Sh e cite d th e q uality of are a sch ools and Madison’s re putation as a good place to rais e ch ildre n as h e r prim ary re ason for re turning. H e r re turn to Madison w as not e asy. W ith no m one y and now h e re to live , Margare t and h e r ch ildre n staye d in th e Salvation Arm y s h e lte r. Th ank s to th e h e lp of m any com m unity organizations, Margare t and h e r fam ily w e re able to m ove out of th e s h e lte r and into pe rm ane nt h ousing. W h ile w ork ing part-tim e in re tail provide d support for h e r fam ily, Margare t w as paying m ark e t re nt for h e r apartm e nt, w h ich put a gre at strain on h e r h ouse h old budge t. As is th e case w ith m any w ork ing class fam ilie s, une xpe cte d costs put Margare t at ris k of losing h e r h ousing and once again be com ing h om e le ss. Fortunate ly th e D IGS program w as able to ste p in and h e lp. D IGS h e lpe d Margare t w ith re nt, utilitie s and car paym e nts so th at s h e could m aintain h e r e m ploym e nt and h ousing. Margare t’s h ousing costs are now m ore affordable th ank s to th e use of a Se ction 8 vouch e r. Sh e h as m aintaine d sobrie ty for s e ve n ye ars and now h as be e n in pe rm ane nt h ousing for alm ost th re e ye ars and h as be e n w ith h e r curre nt e m ploye r for one ye ar. In addition to w ork ing part-tim e and caring for h e r ch ildre n, Margare t h as m ade tim e to give back to a com m unity th at s h e be lie ve s h as give n h e r so m uch . Sh e volunte e rs w ith H abitat for H um anity, H ue ge l Ele m e ntary Sch ool and Fountain of Life ch urch .

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Teenagers in Shelter In 2002, 77 teens received shelter and services at Briarpatch-sponsored volunteer host families (67 youth), at the YWCA shelter (6 youth), or at the Juvenile Residential Center (4 youth). Homeless teenagers are a population that agencies agree is under-served. According to Briarpatch, there are an average of 30-40 callers each month to the Briarpatch crisis line who identified themselves as homeless teens. In addition, the Briarpatch outreach worker reports making contact in 2002 with approximately 100 youth during her work on the street and in neighborhoods7. Many of the teens who need shelter are those in foster care who have turn eighteen and no longer have a place to live. They are often unprepared to live on their own and unable to financially maintain housing. While there is no data available to determine the exact number of teens who age-out of foster care to homelessness, Briarpatch staff indicate that they see this group increasing amongst homeless teens. After turning 18 years of age, many of these formerly in foster care find themselves in the shelters that serve adults. The YWCA is able to provide shelter for homeless young women under the age of 18 because some staff are licensed as foster parents. Briarpatch provides case management and referral services to homeless teenagers but currently is only able to provide very limited shelter in its volunteer host homes. In 2001, Briarpatch initiated the Transitional Living Program (TLP) that provides independent housing for teens 17 years of age and older by leasing a rental unit from a private landlord and sub-leasing the unit to the youth who also receives case management services. In 2002, 13 otherwise homeless youth participated in the program. The TLP operated through the end of 2002 on funds from a one-time discretionary grant. Briarpatch will apply for grant funds through Runaway and Homeless Youth Act administered by the U.S. Department of Health and Human Services.

Pe rsonal Story: Martin

7 The number of persons served in shelter, persons who call the crisis line and other identified by the outreach worker may have some duplication.

Martin, 17 ye ars old, cam e to Briarpatch be cause h e h ad now h e re to live ; both h is pare nts w e re incarce rate d. Martin h ad be e n staying w ith an aunt in Milw auk e e but s h e as k e d h im to le ave . H e m ove d in w ith a cousin but w as not longe r able to stay th e re e ith e r. H e w asn’t e m ploye d and h ad be e n going to sch ool sporadically. Th e Briarpatch counse lors m ade an appointm e nt w ith O pe ration Fre s h Start and talk e d about h is h ousing options. Th e couns e lor lost track of Martin w h e n h e didn’t re turn to Briarpatch as sch e dule d until h e cam e back in w ith h is m om w h o

w as now staying at a h alfw ay h ouse . H e still did not h ave a place to live and h ad be e n ill. Briarpatch took h im to th e h ospital w h e re h e w as adm itte d and re ce ive d tre atm e nt for Sick le Ce ll D ise ase . W ith th e h e lp of D ane County H um an Se rvice s, Martin w as place d in a foste r h om e until h is m om ’s re le ase and h e r ability to provide for h im . Martin is now e nrolle d in O pe ration Fre s h Start and living w ith h is m oth e r. Briarpatch couns e lors h e lpe d h im e nroll in O m e ga Sch ool and w ill continue to provide s e rvice s to Martin and h is m oth e r until th e y are stable .

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Single Men in the Shelter System In 2002, 939 single men slept in a bed at the Drop-In Shelter, Port St. Vincent or Safe Haven. The number of homeless single men who seek shelter has declined over the last six years. The Drop-In Shelter, located in the lower level of Grace Episcopal Church, is the largest of the shelter facilities. During the cold months, the men’s Drop-In Shelter expands to provide additional beds nearby at St. Johns Lutheran and St. Raphael’s Catholic churches. The number of single men who are turned away from shelter is comparatively smaller than individuals in families turned way without shelter. In 2002, 360 men were turned away without shelter - 245 were turned away because they had already used the 45 days of annual shelter allotted per individual, 107 men were turned away because no beds were available and 8 turned away for other reasons. 1997 1998 1999 2000 2001 2002 Number of Single Men in Shelter 1,386 1,301 1,044 1,087 1,021 939

The primary reasons that single men give for seeking out shelter are being “in transit” or transient (30%) and family/roommate conflicts (26%). Single men tend to be homeless for longer periods of time than do single women or families. Fifty-five percent (55%) of homeless single men have been homeless for less than one month, 31% have been homeless for one to six months and 14% have been homeless for over six months. Over half (53%) of the single men housed in shelter are new to Dane County, having lived in Dane County for one month or less; about two-thirds (64%) of the men in shelter have lived in Dane County for less than one year. This has increased in 2002 over 2001 where less than one-half of the single men lived in Dane County for less than one month. In previous years, single men were the most likely of the shelter populations to have high instances of alcohol and other drug use with one out of three (33%) men reporting that they have an alcohol or drug abuse problem and one out of four (25%) reporting a problem with mental illness. In 2002, the numbers of single men identifying themselves as having issues with mental illness and/or alcohol or drug abuse declined significantly (i.e., 19% identified mental illness and 13% identified alcohol or drug abuse). During 2002, the largest men’s shelter experienced staff turnover that may have had more to do with the numbers of men reporting mental illness and/or alcohol or drug abuse than actual reductions in issues. About one-half (51%) consider themselves minority, with the largest group being African American.

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Eleven percent (11%) of homeless single men are veterans, less than the 17% in 2001. Eight percent (8%) of homeless single men are on probation or parole. Six percent (6%) of homeless single men earn wages at the time that they enter the shelter, and 10% receive social security or SSI or SSDI. Before coming to shelter, 43% of single men doubled up with friends or family, and 21% lived on the street or in a vehicle.

Pe rsonal Story: D an, Jim Lik e m any m e n th at com e to TH I, D an's first e xpe rie nce w as as a gue st at th e Me n's D rop-In Sh e lte r. H om e le ss, w ith fe w re source s and gre at ne e ds, D an w ork e d w ith s h e lte r w ork e rs to apply for h ousing and se rvice s w ith TH I. D an w ork e d w ith TH I support to ove rcom e th e s e obstacle s. H e w ork e d to confront h is addictions, be gan to re pay past de bts, and de ve lope d life and social sk ills. W h e n D an w as h it by a m e dical e m e rge ncy, an unsuspe cte d h e art condition th at re sulte d in tw o e m e rge ncy surge rie s, h e pe rs e ve re d. O ve rcom ing h is illne ss, D an continue d h is pe rsonal grow th . H e acce pte d th e re side nt m ange r position for th e building in w h ich h e live d and took th is position to a ne w le ve l w ith th e caring h e gave to such a w ide array of task s from sw e e ping th e floor to be ing a sym path e tic e ar for oth e r re side nt's trouble s to re porting pote ntial conflicts w ith in th e building. D an provide s a w onde rful e xam ple of th e re ciprocity of grow th be tw e e n an individual and an organization. TH I's support in h ousing, AO D A and m e ntal h e alth cre ate d th e opportunity for D an's grow th and pe rsonal de ve lopm e nt. Afte r 1-1/2 ye ars in TH I h ousing, h e h as m ove d into pe rm ane nt public h ousing th at h e supports

th rough h is e m ploym e nt w ith th e Unive rs ity of W isconsin. Jim cam e to Port St. Vince nt about a ye ar ago. h e h ad be e n sle e ping unde r a bridge and h e w as h ungry. Afte r re ce iving food at “th e Port,” it be cam e appare nt to staff th at Jim ne e de d m ore th an just a place to live and a m e al. Jim w as unde rgoing th e onse t of sch izoph re nia, as late r confirm e d by th e D ane County Me ntal H e alth Ce nte r. Th e Port w as able to provide Jim w ith lodging and m e als and able to conne ct h im w ith th e appropriate age ncie s to m anage h is dise as e . At first it w as a rough ride as m e dication, and dosage s h ad to be ch ange d w e e k ly. Th rough out, Jim re m aine d insiste nt th at h e s h ould be w ork ing, but w as unable to sustain e m ploym e nt be cause of h is m e ntal illne ss . Th e Port h e lpe d Jim th rough th e SSI application proce s s . Pe rsiste nce and docum e ntation paid off, and afte r a pe riod of 8 m onth s, Jim re ce ive d SSI. Jim re m ains insiste nt th at h e w ill be w ork ing som e day and is now e nrolle d in a carpe nte r appre ntice s h ip program .

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Single Women in the Shelter System In 2002, 518 single women slept in a bed at one of the Dane County shelters serving women: Domestic Abuse Intervention Services (DAIS), The Salvation Army, Safe Haven or the YWCA. In 2002, the number of single women staying in shelter continues to increase from 2000 and 2001. While the number of homeless single women is small in comparison to single men and families, the number of homeless single women in 2002 is at its highest.

The primary reasons given by homeless single women for seeking shelter were the threat or fear of violence (20%), roommate or family conflict (19%), in transit or transient (14%), low or no income (13%) or non-renewal of lease (12%). It is about evenly split between the women in shelter who are new to Dane County and those who have lived in Dane County for one year or more; about one in three have lived in Dane County for less than one month at the time they sought shelter. Single women are more likely to suffer from mental illness than single men. Over half (48%) of single women self-report that they suffer from mental illness, and 30% report having issues with drugs and/or alcohol (AODA). About the same number of women reported mental illness and AODA issues in 2001. Case managers report that the number of women with substance abuse and mental health issues is probably higher than reported by the women during the in-take process. They also report that a high number of these women who are homeless and suffer from substance abuse and mental illness have a history of past sexual abuse in common. A number of women in shelter were actually custodial parents prior to their homelessness, according to shelter staff. While the exact number is not collected, some women come to single shelter after finding short-term housing for their child.

1997 1998 1999 2000 2001 2002 Number of Single Women in Shelter

422 347 267 416 476 518

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Pe rsonal Story: Je nny Je nny w as unable to w ork be cause h e r alcoh olism and de pre ssion virtually incapacitate d h e r. In July of 2001, s h e de cide d to m ove to Madison to be gin a ne w life . Je nny w as h e re only one w e e k w h e n s h e w as acce pte d into Safe H ave n, TH I's sh e lte r for pe ople w ith m e ntal illne ss. Je nny live d th e re for alm ost th re e m onth s, and during th at tim e Safe H ave n conne cte d h e r to re cove ry support m e e tings, h e lpe d h e r apply for Se ction 8 and h ad h e r m e e t w ith a psych iatrist w h o pre scribe d anti-de pre s sants. Safe H ave n re fe rre d h e r to TH I's STABLE (Sk ills Training and Barrie r Lim iting Education) transitional h ousing program . STABLE is a transitional h ousing program for h om e le ss w om e n

w ith m e ntal h e alth issue s in ne e d of case m anage m e nt s e rvice s. W ith th e assistance of a case m anage r and a supportive living e nvironm e nt, STABLE assists w om e n in ove rcom ing th e barrie rs in th e ir life to pe rm ane nt h ousing. Th e s e barrie rs include a h istory of dom e stic viole nce , substance abuse , m e ntal illne ss and ph ysical disabilitie s . Je nny h as now be e n sobe r ove r a ye ar and atte nds re cove ry support m e e tings re gularly. Sh e m e e ts w ith an AO D A counse lor once a w e e k at Me ntal H e alth of D ane County. Afte r proving to be a re liable te nant, Je nny w as offe re d th e re sponsibility of be ing th e re side nt m anage r of h e r 29 -unit building w h e re th e STABLE program is h ouse d.

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Transitional and Supportive Permanent Housing in Dane County In 2002, 1,051 single men, women and individuals in families found housing and received case management services in one of Dane County’s 274 transitional or supportive permanent housing units. Of those in transitional/supportive permanent housing, the number of individuals is approximately two-thirds individual single men and women and one-third individuals in families. The primary reasons that people seek our transitional housing are an eviction or non-renewal of an existing lease, an inability to find affordable housing and institutional discharges. Those persons who take advantage of transitional and supportive permanent housing are generally less mobile than those in emergency shelter – 3 out of 4 report living in Dane County for more than one year. Fifty-four percent (54%) report that they suffer from a mental illness, and 34% report issues with alcohol and other drug abuse. Single adults are in large part the ones who struggle with AODA and mental illness issues. Ninety-five percent (95%) of those in transitional or supportive permanent housing report an income either from wages (42%), from Social Security and Social Security Disability Income (48%) or from the W-2 Program (5%). For many singles and families, transitional housing is the next step from the shelter and towards independent, permanent housing. Transitional housing is defined as housing units where a previously homeless single, couple or family can live for a maximum of 24 months. All transitional housing programs include supportive services, though they may fluctuate in frequency and length of contacts. This inclusion is clearly a best practice in that it results in increased independence and housing stability. Intensive case management includes such services as:

§ Referrals to and assistance in obtaining educational, legal, medical, AODA or mental

health services; § Counseling and referrals for employment and educational opportunities; § Alcohol and other drug abuse (AODA) treatment, counseling and/or referrals; § Assistance with and training in completing applications for entitlements, housing,

jobs, etc.; § Assistance with transportation; § Assistance in developing competent job search, money management, housekeeping,

nutritional, communication and parenting skills; § Advocacy for clients to receive needed services/benefits; § Referral to tenant training and housing search resources;

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§ Referrals and assistance to obtain funds for security deposits and/or first month’s rent; and

§ Provision of furnishings, clothing and food as necessary. Supportive permanent housing is defined as housing units where there is no limit on the amount of time an individual or family can spend but includes case management services for the tenant. There are primarily two types of transitional and supportive permanent housing in Dane County:

1. Single bedrooms, referred to as Single Room Occupancy (SRO’s) units which may have communal cooking and bathroom areas where residents receive case management on-site; and

2. Efficiency, one, two, three and four bedroom apartments to accommodate singles or

families. The SRO buildings or apartment units may be owned by a non-profit agency that provides case management or may be privately owned, and a case manager is contracted for by the County or other entity. Some of the larger properties offering SRO housing are Community Housing and Services - 102 rooms for single men and women; Transitional Housing, Inc. - 78 rooms for single men and women; and YWCA of Madison – 106 rooms for single women. The units that have 0 – 4 bedrooms may also be owned or leased by a non-profit agency or privately owned with case management provided by either the non-profit agency or the County. Some of the larger agencies providing supportive housing units are Transitional Housing, Inc. – 56 units for single adults and families; and Tellurian UCAN, Inc. – leases 50 units for families. During 2002, two new programs began offering transitional housing. Dane County Parent Council leased a house where they can provide housing and services to three mothers with children enrolled in the Head Start program to assist them with finding and maintaining stable permanent housing. A collaboration between Interfaith Hospitality Network and the YWCA of Madison, called the Second Chance Apartment Project, currently provides housing for two families who receive professional case management and volunteer mentoring from area faith congregations who make a commitment to financially support the family’s housing for one year. Transitional Housing, Inc. has been securing funding to purchase 28 one-bedroom housing units to house individuals with mental illness. Some transitional housing facilities are treatment based for substance abuse, and some provide housing for tenants with mental illness. Some facilities accept only women with children. How these special arrangements are determined is by the agency’s perceived need in the community for the service or the agency’s expertise in a specific service area.

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In Dane County there are the following transitional housing and supportive permanent housing beds/units available:

249 Beds/Units for Single Men 121 SRO beds for single men

67 SRO beds for single men with AODA issues 46 SRO beds for single men with mental illness

14 SRO beds for single men with AODA issues and mental illness 4 units for single men with AODA issues and mental illness

263 Beds/Units for Single Women 167 SRO beds for single women

42 SRO beds for single women with AODA issues 20 SRO beds for single women with mental illness

9 SRO beds for single women with AODA issues and mental illness 21 units for single women with mental illness

4 units for single women with AODA and mental illness

114 Beds/Units for Families 12 SRO beds for single women with one child

8 units for families with mental illness 94 units for families and couples

30 Units for Special Medical Needs Housing 23 units for singles and families with HIV/AIDS

7 units for single men who are veterans

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Other Affordable Housing Units In addition to those units mentioned as transitional and supported permanent, there are three other sources of affordable housing in Dane County: Federally Assisted Housing. These units can be owned and operated by public or private entities that are provided below market interest rates for construction or rehabilitation and rent subsidies in order to create affordable housing units. Community Development Authority and Dane County Housing Authority are included in this category, as well as other non-profits and for-profit companies. Rents cannot exceed the Fair Market Rent established by HUD, and the tenants must meet income guidelines in exchange for not having to pay more than 30% of their income for rent. In 2002, according to WHEDA and a survey of property owners, there were 3,292 affordable units available for eligible families, the elderly and the disabled. Affordable Rental Housing Tax Credits. Investors and/or owners invest cash in a tax credit housing development and receive a dollar-for-dollar credit against their federal income tax liability each year for 10 years. In exchange for receiving the credit, owners agree to set aside for 30 years at least 20% of the units for households with income less than 50% of the county median income (CMI), or set aside at least 40% of the units for households with income less than 60% of CMI. In 2002, according to WHEDA and a survey of property owners, there were 1,779 units made affordable by tax credits for eligible families, the elderly and the disabled. Privately Owned, Non-subsidized. It is possible to find rental housing in Madison that is affordable to low-income households that is not government subsidized. However, in Dane County affordable rents for decent, safe and sanitary housing units are not in abundance. It is difficult to determine the actual number of units that fall in this category.

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Pe rsonal Storie s: Ivy, O livia, Minda In th e sum m e r of 2002, Ivy and h e r one -ye ar-old son w e re h om e le ss and staying in th e YW CA sh e lte r. Ivy h ad just applie d for W 2, but h ad no e xpe rie nce re nting a h ousing unit and could not find a landlord w h o w ould re nt to h e r. Ivy applie d for Se ction 8, follow e d th rough w ith all th e W -2 re q uire m e nts and starte d atte nding sch ool to w ork on h e r H SED . Ivy’s YW CA case m anage r re fe rre d h e r to th e Th ird Stre e t program . Ivy fit th e q ualifications and w as ve ry inte re ste d in ge tting into th e program so s h e could h ave a safe affordable place to live w ith h e r son and build a h ousing re fe re nce . O nce in th e program , Ivy paid h e r re nt on tim e e ve ry m onth , k e pt h e r apartm e nt cle an and organize d and participate d in all of th e program activitie s. Ivy re ce ntly re ce ive d h e r Se ction 8 vouch e r, h as starte d tak ing h e r H SED te sts, h as a w ork place m e nt s ite w ith th e state , h as stable ch ildcare and h ope s to m ove into a ne w apartm e nt. Ivy and h e r son h ave th rive d w ith th e stability and support th e y re ce ive d at th e YW CA. D uring 2002, O livia m ove d into th e YW CA pe rm ane nt h ousing. Sh e w as w ork ing as a CNA and w as a m ode l re side nt. D uring th e ye ar, s h e de ve lope d a h e alth condition and h ad no h e alth cove rage at h e r job. O livia w ork e d w ith a R e side nce Counse lor at th e YW CA to m ak e doctor’s appointm e nts and th e n to fill out pape rw ork to h ave th e fe e for th e appointm e nt w aive d be cause s h e w as living be low th e pove rty lim it. Th e R e side nce Counse lor also re s e arch e d a program calle d Conne ction to Care , w h ich h e lpe d O livia ge t h e r pre scriptions fre e of ch arge dire ctly from th e drug com pany. W ork ing toge th e r, O livia and th e YW CA Re side nce Counse lor w e re able to h e lp h e r de al w ith a difficult h e alth condition. D uring th is tim e ,

O livia m isse d a lot of w ork tim e ; and be cause s h e h ad no be ne fits at h e r job, h e r paych e ck s de cre ase d dram atically. Since th e R e side nce Counse lor k ne w th e circum stance s and k ne w th at O livia w ould be able to pay re nt in th e future , th e YW CA assiste d h e r w ith e viction pre ve ntion funds to h e lp h e r w ith back re nt. Th e YW CA w as able to h e lp O livia catch up on h e r re nt, at th e sam e tim e th e y k e pt a valuable te nant. In 2002, afte r be ing h om e le ss for tw o ye ars, Minda and h e r 4-ye ar-old daugh te r Je s s e m ove d into th e YW CA’s Th ird Stre e t program . Minda h ad no stable incom e th ough h ad starte d th e proce s s for SSI and W 2 but ne ve r follow e d th rough . Sh e e xh ibite d m e ntal h e alth issue s but h ad not follow e d th rough w ith re fe rrals to th e Me ntal H e alth Ce nte r. Sh e w as also e xpe rie ncing a lot of pain but w as h aving trouble ge tting into a doctor. H e r daugh te r Je s s e , w h o appe ars to be tak ing care of h e r m om , h ad be h avior proble m s. Minda staye d in th e YW CA sh e lte r and e xh ibite d a gre at de sire to w ork w ith staff th at w ould h e lp h e r and w as ve ry inte re ste d in th e Th ird Stre e t program . O nce in Th ird Stre e t, Minda w as succe s sful in applying for and re ce iving financial assistance from W 2 and SSI. Sh e got into th e Me ntal H e alth Ce nte r, got a diagnosis and m e dication, starte d addre ssing issue s re lating to a ch ildh ood rape and starte d re ce iving s e rvice s th rough Yah ara H ouse . Sh e also conne cte d w ith a doctor about h e r m e dical issue s. Minda e nrolle d h e r daugh te r in k inde rgarte n w h e re s h e is involve d in a th e rapy group and s e e m s to be th riving. H e r daugh te r’s be h avior proble m s h ave de cre ase d. Minda m aintains h e r Th ird Stre e t apartm e nt w ith pride and pays h e r re nt on tim e . Sh e says s h e fe e ls be tte r th an s h e h as in a ve ry long tim e .

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Prevention – Helping Tenants Avoid Homelessness Through the use of publicly and privately funded programs, many households are prevented from becoming homeless. The Tenant Resource Center assists individuals and families through landlord/tenant mediation, case management and information and referral. The Community Action Coalition for South Central Wisconsin provides case management, budget counseling and financial assistance. Transitional Housing, Inc. operates the Hospitality House which serves as a day center for homeless and a service provider for persons in need. THI is also the lead agency for the DIGS Program, which includes services provided by THI, The Salvation Army and the YWCA. According to Consortium agencies’ staff, there are many more people requesting assistance than can be helped. For example, in 2002, Tenant Resource Center reports that they fielded $712,873 worth of requests for eviction prevention assistance (up from $529,976 in 2000), significantly more than the $20,000 available for such purpose. Community Action Coalition reports that they are able to provide eviction prevention assistance to only 8% of the households that requested assistance. Tenant Resource Center According to the Tenant Resource Center, there were 2,490 scheduled evictions, which is down from the 2,742 in 2001. Of those who received eviction notices, 677 households, about 1 in 4, inquired about the possibility of working with TRC’s Mediation Program. The Mediation Program provides a way for tenants and landlords to discuss the possibilities of reaching an agreement that would provide the tenant the mechanism to avoid an unplanned move from housing. In 2002, 382 mediations took place and agreements were reached between tenants and landlords in 360 cases. An example of an agreement would be the creation of a payment plan for the tenant to repay money owed the landlord, or an agreement for the tenant to modify a behavior to allow them to remain in housing, or an agreement that would provide an agreed upon move out date so as to allow the tenant time to make other housing arrangements. Three hundred and fifty two (352) of the mediated evictions in 2002 were for non-payment of rent, and 28 of the mediations were for evictions related to tenant behavior. For those tenants that participated in a mediation, 283 were households with children, 199 were single adults and 49 were couples with no children. Community Action Coalition for South Central Wisconsin Community Action Coalition (CAC) is the largest agency providing public funds to individuals and families who are in danger of becoming homeless as a result of impending eviction from their rental unit. With a combination of federal, state and local funds, CAC assisted 209 households in 2002 by providing budget counseling and paying a portion of back rent (116 households served) or providing a monthly rental subsidy (93 households served), which allowed the tenant to remain in the unit and avoid eviction. According to the CAC Financial Services Coordinator, 86% of those households served through the eviction prevention program and 90% of those households receiving a monthly rental subsidy

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remained in their housing for at least six months. In addition to CAC, Transitional Housing, Inc.’s Hospitality House, the Tenant Resource Center Help Desk, Joining Forces for Families and Middleton Outreach Ministry assist individuals and families in an effort to prevent the family from becoming homeless using a combination of public and private funds8. Transitional Housing, Inc., The Salvation Army and YWCA of Madison In 2001and 2002, a collaboration of Transitional Housing, Inc., YWCA and The Salvation Army were the recipients of federal funds received by the City to provide services to families who have difficulty maintaining housing. The DIGS (Dwelling Intervention Grant and Sustenance) Program included Transitional Housing, Inc. whose staff at Hospitality House served as the coordinator providing financial assistance and referrals as appropriate; The Salvation Army whose staff provided case management for a number of the families; and the YWCA whose staff created and operated a 6-hour Second Chance workshop training with the intention of breaking down the barriers that keep families from maintaining stable housing. In the first 24 months of the DIGS Program, 930 families received financial assistance, primarily to pay back rent, 350 families graduated from the Second Chance tenant training and 54 families received intensive case management services from The Salvation Army case workers. According to research conducted by Real World Research, 82% of the total number of families assisted in the DIGS Program maintained housing at the six-month mark, and 70% maintained housing at the 12-month mark. The YWCA Second Chance Workshops are attended not only by persons referred from the DIGS Program, but also those who are referred by emergency shelters and private landlords. The Second Chance Program is a collaboration between the YWCA, The South Central Wisconsin Apartment Association, Wisconsin Management, Tucson Trails (a Gorman & Co. property), the Tenant Resource Center and Green Path Debt Solutions Inc. Clients who go through this program are eligible for housing related funding through the program and through Dane County Human Services. Additionally, participants in the program can also be referred to case management. As a landlord, this can help you keep tenants in housing longer. Eighty-six percent (86%) of households who graduated from the Second Chance Workshop and received at least one other service (either case management and/or financial assistance) have maintained their housing at the six-month mark. In addition to the agencies mentioned above, Middleton Outreach Ministry (MOM) provides assistance to persons who live in Middleton or who will move to Middleton and are in need of basic services such as housing, food and employment.

8 The private fund pool is made up primarily of church contributions.

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Pe rsonal Storie s: Robe rta, Andy, Rose , K e lly In 2002, Th e Te nant R e source Ce nte r be gan to offe r case m anage m e nt s e rvice s de signe d to provide th e support ne ce s sary for fam ilie s to find and m aintain pe rm ane nt h ousing. Be cause of large fam ily size and lack of re ntal h istory, one fam ily in particular re q uire d th e re source s of m any com m unity age ncie s as w e ll as inte nsive cas e m anage m e nt and advocacy th rough th e Te nant Re source Ce nte r. Robe rta, a single m oth e r of six, m ove d to Madison in th e Spring of 2002 to e scape h e r abusive partne r in Ch icago. Robe rta h ad h ope s of providing a m ore s table life for h e rs e lf and h e r ch ildre n in Madison. W h ile th e fam ily staye d te m porarily at th e Salvation Arm y, th e TRC cas e m anage m e nt program w ork e d to find a landlord w h o w ould re nt to th e fam ily w h ile sim ultane ously conne cting th e m to oth e r com m unity re source s to e nsure th e ir stability once in pe rm ane nt h ousing. Th e support of a case m anage r e nable d th is fam ily to ove rcom e th e ir significant barrie rs to finding h ousing, and th e y h ave now be e n stable in th e ir apartm e nt since th e first of th e ye ar. Th e TRC case m anage r m aintains re gular contact w ith th e fam ily as w e ll as w ith th e ir landlord, and th is re gular com m unication e nable s TRC and th e fam ily to addre s s any proble m s be fore th e y je opardize th e fam ily’s h ousing. Andy, a single , e lde rly m ale w ith a disability, live d w ith h is broth e r in th e sam e apartm e nt for 14 ye ars . W h e n h is broth e r die d sudde nly, Andy not only h ad to de al w ith th e loss of h is only living re lative , but also face th e re ality th at h e did not h ave e nough incom e to afford th e apartm e nt w h e re h e h ad live d for th e past s e ve ral ye ars. A cas e w ork e r from Com m unity Action Coalition for South Ce ntral W isconsin h e lpe d to ge t Andy into subsidize d h ousing, obtain h ouse h old supplie s and conne ct h im w ith oth e r supportive s e rvice s ge are d tow ards th e e lde rly. Andy w as e xcite d about h is ne w apartm e nt. H e is in a location w h e re h e w ill be able to socialize w ith oth e r te nants, pay only 30% of h is lim ite d incom e on re nt and now h as a coffe e pot and oth e r th ings th at som e m ay tak e for grante d. Rose , a young m oth e r of th re e , cam e to Middle ton O utre ach Ministry (MO M) as k ing for h e lp. Sh e h ad

re ce ntly lost h e r apartm e nt be cause h e r h ours of e m ploym e nt h ad be e n cut. Sh e h ad be e n unable to pay h e r re nt and m ove d out be fore s h e w as e victe d. Sh e h ad use d w h at m one y s h e h ad to pay a frie nd to live w ith h e r. W h e n h e r frie nd's landlord h ad discove re d th e y w e re "doubling-up," h e th re ate ne d h e r frie nd w ith e viction. As sh e h ad just be gun anoth e r job by th e tim e s h e re q ue ste d h e lp, MO M w as able to pay for tw o nigh ts at a local m ote l until h e r first paych e ck arrive d. Sh e continue d to double up w ith frie nds and look for h ousing for h e rs e lf and h e r tw o ch ildre n. In addition to w ork ing full tim e , ge tting h e r ch ildre n back and forth to th e ir sch ool, k e e ping e ve ryone cloth e d and fe d, sh e w as able to locate an apartm e nt. W ith th e h e lp of MO M and oth e r com m unity re source s , s h e w as able to pay th e first m onth ’s re nt and s e curity de posit ne e de d to s e cure h ousing for h e rs e lf and h e r fam ily. Last sum m e r, K e lly cam e to th e YW CA Se cond Ch ance w ork s h op afte r be ing h om e le ss for six m onth s . Th e Se cond Ch ance program provide s support and e ducation to te nants so landlords h ave low e r ris k s w h e n re nting to form e rly h om e le ss fam ilie s. Sh e use d up h e r tim e in s h e lte r and h ad be e n living be tw e e n fam ily and frie nd's h ouse s w ith h e r th re e ch ildre n. Afte r graduating from Se cond Ch ance , s h e w ork e d w ith YW CA staff to s e cure an apartm e nt w ith a landlord th at acce pts Se cond Ch ance graduate s. Ke lly continue d to re ce ive case m anage m e nt from th e YW CA to e nsure th at both s h e and h e r landlord h ad a positive e xpe rie nce . Th is Ch ristm as, Ke lly lost h e r Social Se curity incom e and w as unable to pay h e r re nt. Th rough th e support of Se cond Ch ance , th is clie nt w as not only able to m aintain h ousing, gain an incom e and re instate h e r social se curity paym e nts, but th e landlord h ad a re nt cre dit th at ran th rough March , at w h ich point K e lly w as able to be gin paying inde pe nde ntly again. W ork ing toge th e r, th e YW CA w as able to h e lp K e lly pre ve nt h om e le ssne s s and to h e lp a landlord avoid th e costs of th e e viction proce s s and re -re nting th e unit w h ile m aintaining an oth e rw ise gre at te nant.

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Emerging Issues

Trends In Shelter The number of individuals who were served in shelter or who received a voucher increased very slightly in 2002 and is likely due to additional children in shelter rather than additional families. While 2002 appears to hold somewhat steady from 2001, it does not significantly change the trend of fewer individuals served in shelter and with vouchers from 1997. 1997 1998 1999 2000 2001 2002 Individuals Served in Shelter 5,145 4,979 4,181 3,581 3,437 3,452

The number of individuals turned away without shelter or voucher stayed nearly the same from 2001 and 2002. The number of families turned away continues to be higher than the number turned away since 1999. 1997 1998 1999 2000 2001 2002 Individuals Turned Away Without Shelter 3,660 5,800 7,033 10,418 9,869 7,925

Of those individuals served in shelter, the number of families continues to show a slight decrease9, while the number of children in families rose to the level served in 2000. Homeless single women are the only subpopulation that shows steady growth, while the number of single men continues to drop.

1997 1998 1999 2000 2001 2002 Families Served in Shelter 595 576 568

Children Served in Shelter 1,242 1,121 1,233

Single Women Served in Shelter 401 434 518 Single Men Served in Shelter 1,397 1,301 622 1,087 1,016 939

The number of female-headed households who are served in shelter remains high – 72% in 1999, 75% in 2000, 77% in 2001 and in 2002. The number of large families (five or more) continues to decrease from a high of 186 large families in 1997 to 30 large families in 2002. The majority of the individuals served in shelter or with vouchers continue to be non-white (69%), with African-American being the largest group. The majority of households served in shelter report that their current episode of homelessness has been less than one month (53%). The number is somewhat less that the previous year but higher than 2000. The number of households that report that they have been homeless for

9 Prior to 2000, family and single women data were accumulated together and began being separated in 2002.

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more than six months is declining. The data indicates that while people are taking longer to move from homelessness, the length of time is generally less than six months, while those who report being homeless for longer than six months is declining.

2000 2001 2002 Homeless episode less than 1 month 49% 55% 53% Homeless episode 1-6 months 19% 22% 27% Homeless episode more than 6 months. 28% 14% 13%

Not all households responded to question. The primary reason given for seeking shelter has varied somewhat over time. Having conflicts with family or roommates that lead to seeking shelter is given as the #1 or #2 reason for being homeless from 1997 through the end of 2002. Being “In transit/Transient” has been increasing for the six-year period of collected data. The following are primary reasons given in order of frequency by year:

1997 1998 1999 2000 2001 2002 Roommate/ Family Conflict Low/No Income Evicted/Non -Renewal of Lease

Roommate/ Family Conflict Evicted/Non -Renewal of Lease In Transit/ Transient Low/No Income

Evicted/Non -Renewal of Lease Roommate/ Family Conflict In Transit/ Transient Fear/Threat of Violence

Evicted/Non -Renewal of Lease Roommate/ Family Conflict In Transit/ Transient Fear/Threat of Violence

Roommate/ Family Conflict In Transit/ Transient Fear/Threat of Violence Evicted/Non -Renewal of Lease

In Transit/ Transient Roommate/ Family Conflict Fear/Threat of Violence Evicted/Non -Renewal of Lease

For families, a “Fear or Threat of Violence” continues to be the primary reported reason for seeking shelter. For single women, “Roommate and Family Conflict,” “In Transit/Transient” and “Fear or Threat of Violence” are consistently given as reasons for seeking shelter. For single men, “Roommate and Family Conflict,” In Transit/Transient,” as well as “Institutional Discharge,” are consistently given as reasons for seeking shelter. When asked, “Prior to shelter, where did you regularly sleep?” 18% of all those receiving shelter reported having lived on the streets or in a vehicle. This is a slight decrease from 2001 (22%), but an increase over 2000 (15%). The following is a breakdown of the percentage of subpopulations who reported that they slept on the streets of in a vehicle:

Slept on Street or Vehicle 2000 2001 2002 Families 9% 15% 17% Single Women 14% 17% 14% Single Men 18% 28% 21%

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In 2002, 57% of all those in shelter reported that prior to seeking shelter, they doubled-up with friends or family. This percentage has remained somewhat steady, as there were 61% doubled up in 2000 and 56% doubled up in 2001. The following is a breakdown of the percentage of subpopulations who reported that they doubled-up with friends or family:

Doubled-up with Friends or Family

2000 2001 2002

Families 71% 58% 78% Single Women 59% 56% 49% Single Men 57% 55% 43%

The percentage of single adults who received shelter who say that they have lived in Dane County continues to hold somewhat steady. The same is true of families. For single women, there appears to be a trend toward residing in Dane County longer before seeking shelter – 47% lived in Dane County for less than one year in 2002 (36% less than one month), while 54% reported they lived in Dane County for less than one year (40% less than one month) in 2001. Single men appear to be more transient: over 60% of those seeking shelter have lived in Dane county for less than one year, and about half have lived in Dane County for less than one month. There are no significant changes from 2002 to 2001. In 2002, 47% of families say that they have lived in Dane County for less than one year, compared to 53% in 2001 and 46% in 2000. There does appear to be a drop in the percent of individuals in families who seek shelter who report they have lived in Dane County for one month – 33% in 2000, 39% in 2001 to 32% in 2002. The number of veterans has declined from 16% of the homeless people in shelter in 1997 to 6% in 2002. The number of individuals who report that they, or someone in their household, have a mental illness may be increasing, decreasing or holding steady depending on the subpopulation reporting. Single women are far more likely to report having issues with mental illness than families or single men10.

Mental Illness Issues 1997 1998 1999 2000 2001 2002 Families 21% 19% 22% Single Women 57% 48% 48% Single Men 26% 25% 20% 33% 25% 19%

For those individuals who report alcohol or other drug abuse issues (AODA), the numbers would indicate a drop. However, the numbers for single men should be viewed with some degree of suspicion because of the wide difference between 2000 and 2002, a disparity which more likely has to do with the method in which the numbers were collected.

AODA Issues 1997 1998 1999 2000 2001 2002 Families 14% 15% 11% Single Women 34% 31% 30% Single Men 43% 44% 62% 65% 32% 13%

10 Prior to 2000, families and single women data was combined.

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The percentage of individuals who report being on probation or parole has remained less than 10% of the homeless population served in shelter since 2000. Those on probation or parole made up 6% of the homeless population in 2000, 5% in 2002 and 8% in 2002. The number of individuals or households that reported earning wages at the time of entry into the shelter has declined from a high of 29% in 2000 to 19% in 2002 to 12% in 2002. The number of individuals or households that reported receiving SSI/SSDI or W-2 has recorded a slight decrease as well. In 2002, 5% of those in shelter received W-2 (99 households), and 15% received SSI/SSDI (321 households). Adding New Supportive Affordable Housing Units In 2002, there were some successes in adding additional units, and some projects were put on hold as a result of the economic climate. The YWCA and Interfaith Hospitality Network initiated the Second Chance Apartment Project, which involves local faith communities, both financially and with volunteer mentors, to help families who would otherwise find it difficult to find and maintain housing. During the last year, two families came into the program with plans to add additional families as interested congregations are identified. The Dane County Parent Council continued their Hope House project, which provides short-term housing on the west side for young mothers and their children who are enrolled in the Head Start program. Transitional Housing, Inc. was awarded a combination of federal funds to purchase 28 one-bedroom units to provide housing for single adults with mental illness. Housing Initiatives, Inc. is close to completing their fundraising for a combination HII office and 9 units of housing for single adults with mental illness. Community Housing and Services, Inc. retained a consultant to help them determine if their agency had the capacity to expand the number of units for single adults and will make a decision regarding expansion sometime in 2003. All three projects received City of Madison CDBG Office funds to expand the City’s housing units for very low-income households. Inclusionary Zoning and the Comprehensive Housing Plan The Department of Planning and Development estimates that Madison’s affordable housing units are generally concentrated in relatively few neighborhoods. In an effort to increase the number of affordable units and ensure that affordable units are available across the city, the Common Council charged the Madison Housing Committee (and its Affordability Subcommittee) with evaluating Inclusionary Zoning as a tool to produce and disperse affordable housing. Some of the tools to achieve additional affordability identified by the Affordability Subcommittee in its report to the Housing Committee include: increased density to offset possible reduction in revenue from the affordable units; balancing site design infrastructure requirements for sidewalks, street widths with goal of affordability; lowering the cost of some administrative processes and fees to achieve public goals; and expedited

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permit processing to the extent that the City can increase the pace thereby decreasing development costs which could be applied to the affordability goals. The Housing Committee reviewed the issue of “mandatory” versus “voluntary” Inclusionary Zoning: should the City require all developers to provide affordable housing units within their development or only in certain circumstances? The Committee concluded that the initial proposal should suggest an incentive-based system for the following reasons:

§ Given the legal ruling that the City could not impose Inclusionary Zoning on rental housing, the Committee expressed a preference for treating both rental housing and for-sale housing in a comparable manner.

§ The Committee’s concern with Madison’s jurisdiction and the larger size of the actual housing market possibly leading to new housing development outside of the City and encourage greater sprawl, congestion and income disparities.

§ Additional building performance standards under the State uniform minimum building codes are permitted under a voluntary incentive-based approach.

§ Committee felt that a balanced incentive-based proposal would be quicker to implement than a universal proposal.

Using data from the Department of Planning and Development on the number of permits based upon the average production figures for the last 12 years within the city, there would be approximately 21,000 dwelling units produced. It is estimated that approximately 1,575 units would be developed over a 12-year period, or about 130 affordable units per year. In proposing an incentive-based Inclusionary Zoning process the Affordability Subcommittee recognizes that local government plays a crucial but limited role in the production of affordable housing in the Madison area. The Common Council has recognized the need to expand the array of City tools to produce more affordable housing and has adopted a new Tax Increment Financing (TIF) policy that sets aside 10% specifically for affordable units and has set-aside funds to capitalize a trust fund to assist developers who produce housing. The Housing Committee will likely make a recommendation to the Common Council in 2003 related to adding Inclusionary Zoning to the range of tools that the City uses in addressing housing issues. Housing Trust Fund The City of Madison is moving towards creating a housing trust fund that will be a permanent endowment and continually renewable source of revenue to meet, in part, the housing needs of the low income and very low income households of the city. The Trust Fund, proposed to be named the Sol Levin11 Affordable Housing Trust Fund, will provide loans to for-profit and non-profit housing developers for the acquisition, capital and soft costs necessary for the creation of new, affordable, rental and owner-occupied housing, with preference given to those projects that ensure that the assisted units remain affordable for the longest period possible. 11 Sol Levin, who passed away in 2002, had as a distinguished record of providing affordable housing to low-income households including serving as the first Director of the Madison Community Land Trust.

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Money to capitalize the trust fund will come from private donations, local and federal funds, and payments in lieu of participation in the City Inclusionary Zoning or Density Bonus program. It is proposed that for any year that the Trust Fund Account balance is less than $10 million, no more that 25% of the balance may be disbursed as loans. The Trust Fund is to function as an endowment governed by the City and can be used for capital costs, including the actual costs of constructing units, demolishing or converting existing non-residential buildings to create new affordable units, real property acquisition costs, professional service costs including architectural engineering, planning and legal services. The funds cannot be used for the cost of on-going operations. It is intended that at least 60% of the funds eligible for disbursement annually be used to create affordable rental units for households with very low income, which is defined as the gross household income adjusted for family size that is at or below 50% of the area median income. For example, in 2003, a family of four that would be considered very low income would have an adjusted gross income at of less than $35,650. It is likely that the Common Council will act on an ordinance setting up the Housing Trust Fund sometime in 2003.

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Final Thoughts There are many success stories of how persons have made their way from homelessness to stability, but it is rarely an easy journey. Many do not succeed the first time they try. With persistent cooperation and communication with each other, those who serve the homeless of Dane County will continue to provide valuable services and shelter for those in need. The Homeless Services Consortium, agency staff, funders and housing advocacy groups will continue to work together to seek out new funding, to avoid duplication of services, to serve as advocates for their clients and to provide high quality housing with supportive services. Data for this report is primarily collected from Consortium agencies on a quarterly basis. The basis for the information is a uniform intake form that asks questions of the client upon arrival to the program and is used by most members of the Consortium. The intake form and quarterly reporting form were both designed by members of the Consortium. The aggregate data is sent to the City of Madison CDBG Office and is entered into a spreadsheet. City staff then reviews the data submitted by the agencies, creates tables with quarterly comparisons and year to date information, prepares a brief analysis about what the numbers indicate and sends the packets to each agency in the Consortium for use in grant preparation, planning and fundraising efforts. While this type of data collection tells us about the individuals and families who are served by the Consortium agencies, it has its limitation when attempting to measure the unmet need in the community. Agencies do collect minimal data on the number of people that are turned away from services, such as the reason for denial or refusal of services. As more agencies convert their data collection to the statewide homeless information management system called Service Point, we will be able to improve on the level of duplicated clients and have a better idea of how long single adults and families are receiving continuum of care services or who are on waiting lists. This information will provide additional insight so as to continually improve the service delivery and move towards eliminating homelessness.

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Appendix A Housing Inventory12

Emergency Shelter Housing Number of Beds

Primary Customer

Individuals Served in 2002

Briarpatch, Inc. volunteer foster homes 17 Youth 19 years

and under 67

Domestic Abuse Intervention Services, Inc. (DAIS) 25 Single women

and families 333

Interfaith Hospitality Network network of local churches 14 Families 145

Port St. Vincent 221 S. Baldwin Street13 6-10 Single men

(see same address –

Transitional Housing)

62 Families 817 Salvation Army Shelter 630 E. Washington Avenue 30 Single women 401

Salvation Army Warming House Varies Families and Single women 153

Salvation Army housing vouchers for motels or apartments Varies Families and

Single women 164

Transitional Housing, Inc. Drop-In Shelter 116 W. Washington Avenue St. John’s 322 E. Washington Avenue St. Raphael’s 222 W. Main Street

110 Single men 889

Transitional Housing, Inc. Safe Haven 1738 Roth Street 14

Single men and women with mental illness

100

YWCA of Madison 101 E. Mifflin Street 30

Families Female youth (referred by Briarpatch)

363

Totals 308+ 14 3,432

12 Emergency, transitional and supportive permanent housing info was provided by non-profit agencies. Information on affordable SRO

housing was provided by the City of Madison Building Inspection Unit, the City Assessor’s Office and property owners. Information on the address and owner of federally assisted and tax credit properties was provided by WHEDA. Information on the number of persons served or on waiting lists was provided by the property owner/manager. When a property owner/manager did not supply the number of persons served and whether there was a waiting list for units, NA (not available) was used.

13 Port St. Vincent estimates the number of beds are used primarily for emergency shelter, transitional and supportive permanent housing. 14 The total does not include the number of motel units used for housing as the number fluctuates, and the units are not under the control of

The Salvation Army but rather a contract for services.

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Transitional Housing Number of Beds/Units Primary Customer

Individuals Served in

2002

Community Housing and Services, Inc. PTO 306 N. Brooks Street 18 SRO Single men and women

- AODA 37

Catholic Charities Hope Haven, Inc./Colvin Manor 425 W. Johnson Street

32 beds Single men and women - AODA 286

Catholic Charities North Bay Lodge 3602 Memorial Drive 15 beds Single men – AODA

aged 55 and older 20

Catholic Charities REBOS Chris Farley House 810 W. Olin Avenue

15 beds Single men – AODA 66

Dane County Parent Council Hope House Odana Road

3 Bedrooms Women with children 12

IHN/YWCA Second Chance Apartment Project Scattered sites 2 units Families 5

Port St. Vincent 221 S. Baldwin Street 10-12 beds Single men 154

St. Vincent DePaul 1325-27 Williamson Street 5 units Women with children 38

St. Vincent DePaul 401 S. Baldwin Street 3 beds Single women 16

The Salvation Army 213 Brearly Street 8 beds Single women 12

Tellurian 1051-53 Williamson Street 5 SRO Single men –

AODA/mental illness 9

Tellurian THP 300 Femrite Drive 20 beds Single men and women 81

Tellurian SOS (Scattered Sites) 50 units Families 155

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Transitional Housing Number of Beds/Units Primary Customer

Individuals Served in

2002

Transitional Housing, Inc. (THI): 318 S. Broom St. 5 SRO Single men

111 (combined

all THI sites)

THI: 1846-48 Fisher Street 2 units Families

THI: 310 N. Hamilton Street 5 SRO Single men – AODA

THI: 315 S. Henry Street 8 SRO Single men

THI: 609 N. Midvale Street 4 units Families, singles, couples

THI: 33-39 Sinykin Circle 4 units Families

THI: 2104 Winnebago Street 1 unit Families

THI: 3014 Worthington Street 6 units Families

THI: 112 N. Mills Street 12 SRO Single women – mental illness

THI: 902 Northport 8 SRO Single men – mental illness

Wisconsin Department of Veteran Affairs Green Avenue 7 beds Single men – veterans 8

YWCA of Madison 101 E. Mifflin Street 24 beds Single women with one

youth child 41

Totals 274 1,051

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Supportive Permanent Housing Number of Beds/Units Primary Customer Individuals

Served in 2002

Community Housing and Services, Inc. 306 N. Brooks

84 SRO Single men and women 117

Housing Initiatives, Inc. 16 units Singles and families – mental illness 18

Housing Initiatives, Inc. Scattered sites 40 Singles – mental illness 54

Port St. Vincent 221 S. Baldwin Street 10-15 Single men (see same address –

Transitional Housing)

Rodney Scheel House 2815 Hauk Street 23 Singles and families – HIV/AIDS 29

Tellurian Acewood House 6 beds Singles – mental illness/AODA 7

Tellurian Crawford House 6 beds Singles – mental illness/AODA 8

Tellurian 410 Hubbell Street, Marshall 6 units Singles – mental illness 7

Tellurian 265 Waubesa Street 2 units Single men and women –

AODA/mental illness 6

Tellurian 1051 Williamson Street 2 SRO Single men and women –

AODA/mental illness (see same address –

Transitional Housing)

Transitional Housing, Inc. (THI) 1719-21 Broadway, Sun Prairie 2 units Families

THI: 4201 Hegg Avenue 1 unit Family

THI: 201 North Street 8 SRO Single men

THI: 422 North Street 4 units Single men or women, families

THI: 1903 Sherman Avenue 3 units Single or couple, family

THI: 519 E. Johnson Street 8 SRO Single men

THI: 324 E. Mifflin Street 7 SRO

1 unit

Single men or women

Family

198 (combined all

sites)

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Supportive Permanent Housing Number of Beds/Units Primary Customer Individuals

Served in 2002

THI: 112 N. Mills Street 17 SRO Single men and women -AODA

THI: 1309 Northport 16 units Single men and women

THI: 5814-18 Russett Road 8 units Families

THI: 3342-48 E. Washington Avenue 4 units Families

Women in Transition 2842-46 Moland Street

8 units 11 units Single women – mental illness 30

YWCA of Madison 101 E. Mifflin Street 94 beds Single women 132

Totals 382 606

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Privately Owned Single Room

Occupancy (SRO) Units Number of

Units Primary Customer

609 E. Gorham LLC 609 E. Gorham Street 15 Men & Women

Students/Non-students

Anderson, Rebecca 615 Howard Place 44 Elderly, Disabled Men & Women

Students/Non-students

Beauchaine, Allan and Kathleen 10 S. Orchard Street 12 Students

Brusca, Michael and Lana 201 N. Charter Street 10 Students

Central Madison Housing Corporation 622 N. Henry Street 9 NA

Claire Thomas Trust 407 Wisconsin Avenue 12 Men & Women

Students/Non-students

Franzen, Michael 505 Conklin Place 23 Disabled Men & Women

Students/Non-students

Gebhardt, Otto, Jr. 1320 Spring 30 Students

Gilman Manor, LLC 17 W. Gilman Street 8 Students

Houden, Richard and Dorothy 248 Langdon Street 11 Men

Students

KMLB Partnership 136 N. Butler Street 7 Men

Students/Non-students

Langdon LLC – The Cochrane House 602 N. Frances Street 16 Women

Students/Non-students

Madison Community Co-op 20 N. Franklin Street 8 Women

Students/Non-students

Madison Community Co-op 636 Langdon Street 3 Men & Women

Students/Non-students

Madison Community Co-op 102 E. Gorham Street 11 Men & Women

Students/Non-students

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Privately Owned Single Room Occupancy (SRO) Units

Number of Units Primary Customer

Madison Community Co-op 140 W. Gilman Street 26 Men & Women

Students/Non-students

Madison Community Co-op 625 N. Frances Street 17 Men & Women

Students/Non-students

Madison Community Co-op 244 W. Lakelawn Place 31 Men & Women

Students/Non-students

Madison Community Co-op 225 E. Lakelawn Place 27 Men & Women

Students/Non-students

Madison Community Co-op 437 W. Johnson Street 12 Men & Women

Students/Non-students

Nottingham Cooperative 146 Landgon Street 22 Men & Women

Students/Non-students

Ouk, Sathin and Sarith 2249 Coolidge Street 8 NA

Palmer, Robert and Gloria 214 N. Breese Terrace 11 Women

Students

Rochdale Men’s Coop House 138 W. Gorham Street 13 Men & Women

Students/Non-students

Suddeth, Gregory and Beth 116 N. Orchard Street 11 Men & Women

Students

TLC Properties LLC 911 Clymer Place 11 Men & Women

Students

Twin Rodneys LLC 1726 Hoyt Street 7 NA

Wisconsin Christian Student Fellowship 111 N. Orchard Street

10 Men & Women Students

TOTAL 436

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Federally Assisted Rental Housing Number of Beds/

Units Primary

Customer Households

Served in 2002

Households on Waiting

Lists in 2002

American Baptist – Northport Apartments 1740 Northport Dr.

20 120

Elderly Families NA NA

American Baptist – Packers Apartments 1929 Northport Dr.

24 116

Elderly Families NA NA

Bayview 601 Bayview 102 Families 102 144

Bram Hill 1910-2100 Fisher 34 Families NA NA

Castille Village 2602 Balboa Ct.

36 94

Elderly Families NA NA

CDA Baird Street, Wright Street, Webb-Rethke 97 Families 115 616

CDA – Bjarnes-Romnes Apartments 540 W. Olin Avenue 166 Elderly 196 116

CDA – Brittingham Apartments/ Gay Braxton 755 Braxton Place/ 602 Braxton Place

221 Elderly/ Disabled 261 397

CDA – Karabis Apartments 201 S. Park Street 20 Disabled 23 9

CDA – Parkside Apartments 245 S. Park / 824 W. Washington Avenue 95

Elderly/ Families/ Disabled

109 368

CDA – Scattered Sites 22 N. Blackhawk 4338-60 Britta Pkwy. 1647 Capital Ave. 2402-10 Catalpa Rd. 7005-15 Chester Dr. 4273 Doncaster Dr. 5601 Elder Pl. 2506-16 Frazier Ave. 2022-36 Greenway Cross 6401 Hammersley Rd. 2916-22 Harvey St. 5122 Manitowoc Pkwy. 5530 Marconi St.

6405 Raymond Rd. 5838 Russet Rd. 1005 Sequoia Trl. 5301 Shaw Ct. 5305 Shaw Ct. 45-41 Stein Ave. 1302 Temkin Ave. 309 Theresa Ter. 1401 Theresa Ter. 2918-20 Traceway Dr. 2944-46 Turbot Dr. 1810 S. Whitney Way 1414 Williamson St.

114 Families 135 616

CDA – Tenney Park Apartments 302 & 314 N. Baldwin Street 41 Elderly 46 29

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Federally Assisted Rental Housing Number of Beds/

Units Primary

Customer Households

Served in 2002

Households on Waiting

Lists in 2002

CDA – Truax Park Apartments 1501 Wright Street 115 Families 133 282

Common Wealth Development 1108, 1110, 1114, 1130 Williamson Street 8 Singles

Families 8 0

Dane County Housing Authority Scattered Sites 86 Elderly/

Families NA NA

Dane County Mental Health Ctr Stein Apts 301 N. Third Street

10 Disabled 12 8

Dominium Management Svcs - Monona Hills 353 Owen Road, Monona

62 8

Elderly/ Families NA NA

Fisher/Taft Apartments 2020, 2025, 2101 Taft Street; 2020, 2024, 2102 Fisher Street

70 Elderly/ Families NA NA

Flad Development – Segoe Terrace 602 Sawyer Terrace 151 Elderly/

Disabled 150 9

Flad Development – Southridge Village 1914 Post Road

90 Elderly/ Families/ Disabled

89 22

Flad Development - Maple Ter. - Lakeview 6205 Maywood Ave / 6333 Maywood Ave, Middleton

54 Families/ Disabled 54 3

Foundation Property Mgmt – Monona Meadows 250 Femrite Drive, Monona

68 8

Elderly Disabled NA NA

Goodwill Industries – Debra Beebe Apts. 2110 Apache Drive, Fitchburg

6 Disabled 7 30

Goodwill Industries – Craig Kinney Apts. 2117 N. Sherman

5 Disabled 4 30

Goodwill Industries – Northport Group Home 1602 Northport

8 Disabled 16 10

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Federally Assisted Rental Housing Number of Beds/

Units Primary

Customer Households

Served in 2002

Households on Waiting

Lists in 2002

Goodwill Industries – Elaine Meyers Apts 2485 Perry

10 Elderly 10 30

Goodwill Industries – Sunfish Court Apts 73 Sunfish Court

8 Elderly 8 30

Meridian Group – Capitol Centre 333 W. Dayton 200

Elderly Families Disabled

210 NA

Meridian Group – Dryden Terrace 1902 Londonderry 100 Elderly

Disabled 110 NA

Meridian Group – Meadow Park Walbridge & Wittner 40 Families

Disabled 46 NA

Meridian Group– Wexford Ridge Apartments 7006-10 Tree Lane

246 Elderly Families 294 NA

Meriter Retirement Center 110 S. Henry Street 42 Elderly 36 30

Munz – Camelot Towers 1622-1750 Fordem Avenue 27

Elderly/ Families/ Disabled

27 11

Munz – Meadowview Hayes Road 120

Elderly Families Disabled

NA NA

Munz – Park Meadows I & II 502 N. Walbridge Avenue 272 Elderly

Families NA NA

Oakwood Village 6209 Mineral Point Road 5 Elderly 5 95

RFDF – Dale Heights 1310 Dane Avenue 4 Families/

Disabled 1 0

Voss Housing Co. - Voss Haus 6710 Elmwood Avenue 65 Elderly

Disabled 64 2

WI Housing Preservation Corp – Kennedy Heights 199 Kennedy Heights

104 Families 104 50

TOTALS 3,292 2,331+15

15 Some property managers/owners did not respond to requests for the number of persons served in 2002.

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Affordable Rental Housing - Tax Credits

Number of Beds/

Units

Primary Customer

Households Served in

2002

Households on Waiting

Lists in 2002

ARV Housing Group Inc. – Rosewood Villas 902 N. Highpoint Road

170 Elderly NA NA

Catholic Charities/Gorman & Company – Quisling Clinic Apartments 2 West Gorham Street

46 Families NA NA

Common Wealth Development Inc. – The Falconer 1001-1007 Williamson Street

8 Families, Disabled 8 0

Common Wealth Development Inc. – Vaughn Commons Williamson Street

8 Families 8 0

CDA – Monona Shores Redevelopment 1-11 Waunona Woods Court

104 Families 90 0

Five Star Enterprises – Millstone Home 41 Millstone Road

4 Disabled NA NA

Fleming Development – Chapel Valley Apartment Homes 5771-81 Chapel Valley Road

85 Elderly, Disabled NA NA

C.G. Gallina Corporation – Fairwood Arms Apartment 35 Families NA NA

Gary Gorman & Company – Elver Park I, II, III 1144-48 Morraine View Drive

152 Families 152 0

Gary Gorman & Company – Prentice Park Apartments 817 North Thompson Road

48 Families see Tuscon Trails 0

Gary Gorman & Company – Tuscon Trails I, II Muirfield & Tuscon Trail

96 Families 149 12

Grutzner Securities Corp. – Maple Glen Apartment Homes 215 Maple Glen

130 Families 130 0

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Affordable Rental Housing - Tax Credits

Number of Beds/

Units

Primary Customer

Households Served in

2002

Households on Waiting

Lists in 2002

Heartland Properties, Inc. – Sherman Glen 1110 N. Sherman Avenue

97 Elderly, Disabled NA NA

Ithaka Homes 3025 Commercial Avenue 4 Families NA NA

Dennis Leigh – Williamstown Bay North 2717 Dryden Drive

40 Elderly NA NA

Dennis Leigh – Williamstown Bay East 913 Acewood Boulevard 26 Elderly NA NA

Madison Mutual Housing Assoc. – The Avenue 1954 E. Washington Avenue

30 Families, Disabled NA NA

Madison Mutual Housing Assoc. 641 Main Street 36 Families,

Disabled NA NA

Michael Moore, Nakoma Heights Apartments 4929 Chalet Gardens Road, Fitchburg

149 Families 145 0

Nicola Townhomes LTD Partnership – Nicola Townhomes 1729 Verona Street, Middleton

15 Families NA NA

Parker Place 2401-2479 Somerset Circle 56 Families NA NA

Project Home, Inc. – Prairie Crossing 2402-2446 Allied Drive 47 Families 63 0

Don Simon, Inc. – Northridge Apartment Home Northridge Terrace

48 Families NA NA

Stone House Development – Camden Square Camden Court/Quarry Road

65 NA 65 120

Trillium Homes Limited Partnership – Trillium 2 Craig Avenue

49 Families NA NA

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Affordable Rental Housing - Tax Credits

Number of Beds/

Units

Primary Customer

Households Served in

2002

Households on Waiting

Lists in 2002

Urban League of Greater Madison – Scattered Sites Rent to Own Program 36 Families 36 22

Wisconsin Management Corporation – Willow Pointe 6701-85 Schroeder Road

101 Families NA NA

YWCA Housing Joint Venture 101 E. Mifflin Street 94 Single

Women 94 NA

TOTALS 1,779 940+16

16 Some property managers/owners did not respond to requests for the number of persons served in 2002

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Appendix B List of Agencies Serving Homeless & Those At Risk of Homelessness

AIDS Resource Center of Wisconsin (ARCW) ................................................ Doug Nelson, Executive Director, 1-800-359-9272 AIDS Resource Center provides leadership in serving persons who are HIV and AIDS infected with medical, social service, and educational efforts. For persons/families with HIV/AIDS who are homeless, ARCW provides assistance in: locating emergency housing, short-term financial assistance to help pay housing costs, placement in long-term financial assistance programs, and referrals to additional health and social services. ARCW tailors its housing program to help people with HIV who also have chronic mental illness or substance abuse issues. Individuals receive counseling, support services and rent assistance to reduce or eliminate behaviors that may prevent them from maintaining secure housing. ARCW owns and operates housing facilities in Milwaukee that include a 29-bed SRO building, a 6- unit three-bedroom apartment building for families, and a duplex with 2 three-bedroom units for families. Briarpatch, Inc. .......................................................................................................... Casey Behrend, Executive Director, 251-6211 Briarpatch is a community-based organization serving teens and their families in South Central Wisconsin. Briarpatch provides crisis intervention services and counseling for youth, as well as group activities for young women (CHOICES), gay, lesbian, bisexual, transgender and questioning teens (Teens Like Us), and youth who share and educate through theater (JABONGGIT/HIT Squad). The PACE/HFC (Parent-Adolescent Counseling, Etc. and Home Family Counseling) program helps families use their strengths to divert youth from the Juvenile Justice System by providing in-home counseling to teens at risk. Briarpatch licenses a number of host homes that serve as temporary placements for homeless youth. In 2001, Briarpatch initiated an outreach program and hired an outreach worker who will work to assist teens living or spending time on the street. The program targets State Street, area malls and neighborhoods. In addition, Briarpatch also operates a scattered site Transitional Living Program to help older teens secure housing and develop positive living skills. In June 2003, Briarpatch will merge with Community Adolescent Program and be renamed Youth Services of Southern Wisconsin. Catholic Charities ..............................................................................................................Brian Cain, Executive Director, 821-3100 Catholic Charities operates a number of programs that provide the full spectrum of services to individuals and families. Catholic Charities operates four facilities that provide services for homeless individuals who are chemically addicted. North Bay Lodge, Hope Haven and Colvin Manor and REBOS Chris Farley House provide sober housing for single men and women. In 2003, Hope Haven/REBOS United will contract with Dane County to provide AODA treatment to participants in a jail diversion program. City of Madison Community Development Block Grant Office........................................Hickory Hurie, Supervisor, 267-0740 The CDBG Office/ CDBG Commission is charged with distributing federal, state and local funds so as to achieve the following goals: maintain and expand the supply of safe, affordable housing throughout the community; help businesses grow in ways that create employment opportunities for lower income persons; expand opportunities for low- and moderate-income persons to access self-help and recreational activities in friendly, safe, accessible and well-maintained civic spaces; and promote comprehensive, sustainable revitalization efforts within selected neighborhoods of the city where a majority to residents are low and moderate income. City of Madison Housing Operations ................................................................ Augustine Olvera, Executive Director, 266-4675 The Community Development Authority contracts with the City of Madison Housing Operations Unit to lease and maintain the CDA’s units of public housing and to operate the Section 8 Housing voucher program that provides a rental subsidy for low-income eligible households. Community Action Coalition for South Central WI ................................................ Greta Hansen, Executive Director, 246-4730 The Community Action Coalition (CAC) engages all parts of the communities where they work in the struggle to eliminate poverty. CAC provides services in Dane, Jefferson and Waukesha Counties. The Food Resource Program supports and distributes food to 32 members of the Dane County Food Pantry Network, coordinates food drives for and distributes USDA commodities to local food pantries and meal sites, and operates Wisconsin harvest, a volunteer-run food recovery program that distributes perishable food to pantries and meal sites. The “It’s My Business” program provides clients with one-on-one training to successfully complete a business plan, obtain start-up capital and operate their own profitable business. The Micro-Loan fund provides participants with a non-traditional source of funds for their businesses, and the Women in Construction Project assists women interested in starting a construction or rehab business. The housing programs provide information and referral, mediation and direct service for eviction prevention loans and grants, first month’s rent loans and grants, and rent subsidies for households meeting program criteria. Housing counselors provide housing and budget counseling. The Case Management Program, with workers located at the CAC Office and selected neighborhood JFF Offices assists homeless and near homeless in finding affordable housing or stabilizing existing housing.

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Community Housing and Services, Inc. (CHAS)................ Brad Hinkfuss, Sande Janegold, Karen Reilly, Interim Directors, 257-2534 Community Housing and Services, Inc. (CHAS) provides single room occupancy housing for single adults. Eighteen (18) of the units are considered transitional units where residents can stay up to 24 months; residents take part in the Partnership in Transitional Opportunities (PTO) program which includes one-on-one case management, group sessions and social activities. The remaining 84 SRO units are permanent housing available for single men and women. Supportive services are available for those residents, but are less intensive than the PTO program. CHAS also offers a variety of on-site services for residents such as a food pantry and community meals. Dane County Housing Authority........................................................................... Carolyn Parham, Executive Director, 224-3636 The Dane County Housing Authority operates units of public housing, scattered over several sites in Dane County. In addition, the DCHA operates the County’s Section 8 Housing voucher program that provides a rental subsidy for low-income eligible households. Dane County Human Services ........................................................................................................Lynn Green, Director, 242-7400 The Dane County Department of Human Services provides a comprehensive array of services and programs to over 30,000 customers in Dane County each year. Two divisions work primarily with homeless clients. The Economic Assistance and Work Services Division helps people meet their basic needs, including shelter, food and medical care. The Division also promotes self-sufficiency through an array of employment services. The Adult Community Services Division funds and provides care and support for people who have a severe and persistent mental illness. A variety of services are provided by county staff and contracted agencies including, but not limited to, case management, community support programs, residential care, vocational services, and transportation. Dane County Parent Council.............................................................................. Maria Huemoeller, Executive Director, 275-6740 The Dane County Parent Council is a community-based private non-profit agency that sponsors a variety of child development and family support programs include Early Head Start, Head Start, and Hope House. Hope House provides transitional housing for 60-90 days for three Early Head Start families at a time. Hope House provides families with case management support, including assistance with employment, education, parenting skills and child care as needed. Families receive staff support in obtaining needed services and help in finding permanent housing. Hope House staff continues to provide case management for a year after leaving for permanent housing to increase the chances that the family will remain stable. Dane County Veterans Services Office ........................................................ Michel Jackson, Veterans Service Officer, 266-4158 The Dane County Veterans Services Offices helps veterans and their families obtain local, state and federal benefits. The Office helps veterans discover the benefits to which they are entitled and assists them with the application process. The Dane County Veterans Service Office is committed to advocate for veterans, provide quality services and programs for them and their families. Domestic Abuse Intervention Services ........................................................................ Kim Wright, Executive Director, 251-1237 Domestic Abuse Intervention Services (DAIS) is a community-based, feminist organization committed to ending domestic abuse. DAIS operates a 25-bed shelter for battered women and their families. Individuals and families receive services such as: financial and case management, household budgeting, support groups, finding quality childcare, nutrition, job and housing search skills and other topics related to daily life. Services are not limited to those living in shelter. Individuals and families can also receive services while living outside of the shelter. Hope Haven/REBOS, United........................................................................................Bruce Nichols, Program Director, 255-0359 See Catholic Charities Housing Initiatives Inc ............................................................................................... Dean Loumos, Executive Director, 277-8330 Housing Initiatives (HII) provides rental subsidies for individuals and families with mental illness. HII (HII) provides tenant-based rental assistance for permanent housing to homeless mentally ill and disabled persons. Tenants receive supportive services from 3rd-party resources; in-place case management is required for admission to the program. Housing is scattered site and is owned as well as leased by HII. Interfaith Hospitality Network ............................................................................... Rachel Krinsky, Executive Director, 294-7998 Interfaith Hospitality Network (IHN) serves homeless families with children through collaboration with local religious congregations. IHN provides family shelter including meals, transportation assistance, educational workshops and intensive case management. IHN helps families in transition from homelessness to housing, assists families in furnishing their new homes and offers housing stabilization services including case management and mentoring. IHN also facilitates a consumer advocacy group for area residents who have experienced homelessness.

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Legal Action of Wisconsin......................................................................................... Kevin Magee, Managing Attorney, 256-3304 Legal Action helps low-income people achieve equal justice by providing creative, effective and high-quality civil legal services. Legal Action’s lawyers and paralegals help solve housing problems (public and private evictions and housing subsidy); public benefits problems (SSI and SSDI denials, W-2 and food stamps); and family law, domestic violence and child abuse restraining orders, child custody when family violence is present. MMSD Transitional Education Program ........................................................... Pat Mooney, 204-2272 / Sandra Rivera, 204-6826 The Madison Metropolitan School District (MMSD) Transitional Education Program (TEP) works out of Emerson, Marquette and Lapham Elementary Schools and Georgia O’Keefe Middle School on the near east side. TEP enrolls, transports, and maintains homeless children and youth in schools within the Madison Metropolitan School District (MMSD). Door to door transportation is provided for K-5 students, with middle and high school students being provided metro bus tickets by the respective school. Some advocacy services are available upon request. K-12 school supplies and a small (K-8) clothing closet are available for K-8 aged children. Madison-area Urban Ministry................................................................................ Mary Kay Baum, Executive Director, 256-0906 MUM promotes interfaith cooperation and collaboration, convenes and links people of faith communities to engage in social action, advocates for low income people, and emphasis change in systems. Current MUM programs include Allied Partners; Prisoner Rehabilitation Project; Money, Education and Prisons; and Call to Renewal – Roundtable on Racism. Middleton Outreach Ministry......................................................................... Rev. Dietrich Gruen, Executive Director, 836-7338 The Middleton Outreach Minister (MOM) provides a range of social services to individuals who live in Middleton or who are interested in relocating to Middleton. Funds come primarily from local faith communities. Port St. Vincent..............................................................................................................Dan Johnson, Executive Director, 257-2036 Port St. Vincent is a 32-bed facility that houses and provides services to single men. Six to ten beds are available on an emergency basis and the remainder is for men, most of whom work and pay rent. Port St. Vincent is affiliated with the Society of St. Vincent de Paul. The Salvation Army ................................................................................Major Paul Moore, Dane County Coordinator, 250-2321 The Salvation Army is a multi-faceted agency that is part of an international effort to provide assistance to those in times of crisis. Locally the Salvation Army operates a community recreation center, social service and church center, as well as an emergency shelter for families and for single women. The Salvation Army is the gatekeeper for both families and single women and is often called upon to place individuals in other Homeless Services Consortium agency beds or write a voucher for short-term housing in a local motel. The Salvation Army has also been the site of the seasonal warming house – overflow nighttime only shelter for families and single women during the cold weather months. Seton House ....................................................................................................................................Alice Seelow, Director, 257-0919 Seton House provides housing and services at two properties: one property contains five units for women with children and another property contains three units that serve single women. Seton House is affiliated with the Society of St. Vincent de Paul. SOAR Case Management Services, Inc .............................................................................Jenifer Koberstein, President, 287-0839 SOAR Case Management Services provides follow-up and short-term case management services to homeless individuals with mental health, physical health and substance abuse issues. Caseworkers assist homeless persons in securing an income and safe, affordable housing. Once in housing, the case managers will assist in daily living skills training i.e. money management, personal health, housekeeping, nutrition, and grocery shopping. Society of St. Vincent de Paul ...........................................................................Ralph Middlecamp, Executive Director, 278-2920 See Port St. Vincent and Seton House Tellurian UCAN .......................................................................................................Michael Florek, CEO and President, 222-7311 Tellurian provides services to adults and adolescents in need of alcohol and drug treatment, mental health therapy and housing. Tellurian works with individuals at all points on the continuum but is committed to helping those most in need. Tellurian operates a number of programs that provide housing and services to homeless or those at risk of becoming homeless. The SOS (Start on Success) Project provides intensive transitional housing and services to chronically homeless families who have attempted to enter the Dane County shelter system at least three times since 1990. The THP (Transitional Housing Program) is a 20 bed Community Based Residential Facility for single men and women who are homeless and have a mental illness, a chemical dependence or both. The Community Intervention Team is a 10 member multi-disciplinary team providing assertive outreach and case management services to alcohol and other drug dependent clients, mentally ill clients, dually diagnosed clients and persons who are homeless due to mental illness and/or chemical dependency. UW Campus/Lower State Street project is an outreach program that supports the needs of homeless persons in the area and works to improve the safety of people in the area. Tellurian operates two permanent housing facilities for single adults with serious mental illness and/or chemical dependence who have previously been chronically homeless due to their disabilities. The Willie Street SRO is a 7 unit housing opportunity with a resident manager for persons who are homeless and who also have a

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serious and persistent mental illness and/or chemical dependency. Tellurian operates two group homes staffed 24 hours a day and serves people who are homeless and have serious and persistent mental illnesses. Tenant Resource Center (TRC)................................................................................. Brenda Konkel, Executive Director, 257-0143 The Tenant Resource Center is a non-profit organization with a small staff that relies primarily on volunteers to provide housing counseling, mediation and office assistance. TRC is dedicated to promoting positive relations between rental housing consumers and providers throughout Wisconsin. By providing information about rental rights and responsibilities, and access to conflict resolution, TRC empowers the community to obtain and maintain quality affordable housing. In addition to their role as educator and advocate on tenant’s issues, TRC contracts with Dane County to provide housing counseling and case management at the Housing Help Desk located at the Job Center on Aberg Avenue. Transitional Housing, Inc (THI) ...............................................................................Steve Schooler, Executive Director, 250-0380 Transitional Housing, Inc. provides not only shelter but helps people build stable, independent lives by acquiring job skills and finding permanent housing. THI operates six programs that provide emergency housing, job counseling and training, and temporary low-cost housing and are available to families and individuals in each stage of their transition from homelessness and poverty to economic independence. The Transitional Housing Program offers housing at 22 locations for families and individuals and provides case management for the residents. The Drop-In Shelter offers temporary emergency shelter for single men at three locations: Grace Episcopal Church, St. John’s Lutheran Church, and St. Raphael’s Cathedral. Hospitality House is a daytime resource center for homeless and low-income persons offering services such as employment and housing counseling, telephone access, and medical and legal assistance. Safe Haven is a shelter for homeless men and women with mental health issues. Safe Haven serves as a “portal of entry” to the community service system and offers basic services as well as a psychiatric clinic. S.T.O.P. (Sobriety Training Orientation Program) provides housing at a 5 bedroom SRO with a sober, supportive living environment for men that have become homeless due to addiction. S.T.A.B.L.E. (Skills Training and Barrier Limiting Education Program) provides housing and case management at a 12-bedroom facility primarily for women with mental health issues. United Refugee Services of Wisconsin, Inc. ..............................................................ThajYing Lee, Executive Director, 256-6400 United Refugee Services (URSW) serves refugees and other minorities, with a primary focus on Hmong, Lao, Cambodian and Kosovar residing in Madison and Dane County, with employment, language and job skills training, advocacy, food pantry, youth and seniors' programming. URSW provides housing assistance, both rental and ownership, including assisting with Section 8 applications. United Way of Dane County ............................................................................ Leslie Ann Howard, Executive Director, 246-4350 United Way of Dane County funds agency programs based on need. With years of community-building experience and the help of tools like the community assessment, United Way invests resources in four critical areas that will have long-term impact in Dane County. These resources include not only financial support, but also volunteer and in-kind support, access to collaborative networks, management assistance and program expertise. WI Dept. of Administration, Bureau of Housing ........................................ Marty Evanson, Administrative Manager, 267-2713 The Division of Housing & Intergovernmental Relations provides housing assistance to benefit low- and moderate-income households through the Bureau of Housing. It offers state-funded housing grants or loans through local organizations, coordinates its housing programs with those of other state and local housing agencies, helps develop state housing plans and policies, and provides training and technical assistance. The division channels federal and state housing funds to local authorities and organizations and administers federal and state funds for the homeless. WI Dept. of Veterans Affairs................................................................................................Raymond Boland, Secretary, 266-1311 The Wisconsin Department of Veteran Affairs operates four (4) emergency housing facilities across the state (King, Tomah, Milwaukee and Union Grove) that assist 186 homeless veterans. In Madison, the Department operates a transitional facility with four beds for veterans. The Wisconsin Department of Veterans Affairs and the Vet’s Center organize an annual Stand Down that has been taking place in Madison for the past 12 years. This is a weekend event attended by homeless veterans where they can receive clothes, dental and medical care, AODA and mental health referrals, connection to veteran benefits, and referrals to housing and employment. Women in Transition ...................................................................................................Kathy Lemke, Executive Director, 244-2046 Women in Transition (WIT) operates two housing facilities. The first is 12-bed Community Based Residential Facility that serves single women with serious and persistent mental illness. The women are provided case management and share some house responsibilities. The second property is an eight-unit apartment building for single women with mental illness who are higher functioning than those residents in the communal living facility. Case management is also provided for the residents in the eight-unit building. Women’s Transit Authority.....................................................................................Susan Jeannette, Executive Director, 256-3710 The Women’s Transit Authority (WTA), using five agency-owned vans and one car, operate a nightly rape prevention ride service for women. During weekdays, WTA offers rides to men and women to medical appointments and food pantries.

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YWCA of Madison....................................................................................................Eileen Mershart, Executive Director, 257-1436 The YWCA of Madison has provided housing for women for more than ninety years and is currently the largest provider of affordable housing for low-income women in Dane County. The YWCA has 82 units of affordable SRO housing and 12 one-bedroom apartments for single women. They YWCA operates two other housing programs in the Mifflin Street building: shelter for families which can accommodate up to 30 individuals and the Third Street Program for single women with one small child. The YWCA provides support services to residents and shelter guests. The YWCA staff provides a six-hour workshop, with follow-up case management, called Second Chance to help homeless people become independent and successful as tenants. In collaboration with Interfaith Hospitality Network and local faith congregations, the YWCA operates the Second Chance Apartment Project, which increases the availability of affordable housing with support services for families. The YWCA is also involved in a number of job training efforts.

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Appendix C Homeless Services Consortium Agencies Totals - 2002 Statistics A majority of the Homeless Services Consortium agencies representing 20 unique programs collect data on persons served that includes demographic information, length of current homelessness, reason for coming to shelter, self-identified issues such as addictions and length of time in the county and state. The data is sent to the City of Madison CDBG Office on a quarterly basis. The CDBG Office combines the data with all agencies that report and prepares a brief analysis. This information is sent back to the agencies to assist them in planning and/or fund raising. What follows is a brief summary of the type of information reported by each agency. The numbers may differ somewhat with other numbers in this report for two possible reasons: (1) additional information is made available by some agencies that do not report on a quarterly basis, but do provide some year-end data for the annual report; and (2) data collection is often the responsibility of those whose job is it to also implement the program and sometimes is not completely accurate. Any specific questions about the statistics can be directed to the City of Madison CDBG Office by calling 608/267-0740.