2. 15 staff development and training. 2.15 staff development and training what is ‘training and...
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2.15
Staff development and training
2.15 Staff development and training
What is ‘training and development’?
Training relates to job specific skills and abilities, learned at work or somewhere else (eg how to use a spreadsheet package).
Development relates to any activities to increase knowledge, skills or experience (eg learning a foreign language).
2.15 Staff development and training
Why train and develop staff?
Because:
Jobs and technology changes
New staff need special training
Promoted staff need new skills
It increases staff motivation and retention
It increases staff efficiency
It improves employee career prospects
Staff become multi-skilled and can do more interesting jobs
2.15 Staff development and training
Types of training
Induction training = for new staff
On-the-job training = to learn company equipment and systems
Off-the-job training = to learn about other aspects of the job or area of work
E-learning = learning by computer
Cost is important. Training budgets are usually limited.
2.15 Staff development and training
Identifying training needs
New employees – may be identified at interview
Existing employees – usually identified during appraisal or performance review
Employees expected to identify own needs and make suggestions. Normally expected to link to company needs.
2.15 Staff development and training
Topics discussed at appraisal
Tasks done well since last appraisal
Tasks causing problems since last appraisal/problem areas
Areas employee wishes to develop in the future – future aims and ambitions.
Discussed at confidential interview – usually with line manager.
2.15 Staff development and training
National Awards
Companies committed to staff training and development can become Investors in People (IIP)
National Training Awards = annual competition. Give recognition for excellence in training and development.
2.15 Staff development and training
Assessing training
What opportunities are available?
What financial support is available?
Are events checked to make sure they are relevant/interesting?
Is health and safety training ongoing?
Are staff more efficient after being trained?
Do staff enjoy training sessions?
2.15 Staff development and training
Future training needs 1
To enable staff to benefit from:
New technology
New business developments
Changing job content
Changing job roles
Ongoing personal development
Better career prospects
2.15 Staff development and training
Future training needs 2
To enable business to benefit from:
Multi-skilled staff
Greater flexibility amongst staff
New technology
Greater efficiency
New business opportunities
Greater staff motivation and retention.