LIS624 CLASS PRESENTATIONS

UNIVERSITY OF BOTSWANA

BY: LIAH MACHARA

APPLICABILITY OF HENRY

MINTZBERG'S 10 MANAGERIAL

ROLES IN LIBRARIES AND INFORMATION

CENTER.

WHO IS HENRY MINTZBERG?

• BORN SEPTEMBER 2, 1939 IN CANADA

• AN INTERNATIONALLY RENOWNED ACADEMIC AND AUTHOR ON BUSINESS AND MANAGEMENT

• CURRENTLY HE IS A CLEGHORN PROFESSOR OF MANAGEMENT STUDIES AT THE DESAUTELS FACULTY OF MANAGEMENT AT MCGILL UNIVERSITY IN MONTREAL - SINCE1968 (SPEAKERPEDIA, 2015).

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HENRY MINTZBERG'S 10 MANAGERIAL ROLES

Created by Liah Machara

Monitor: Seek and acquire infoDisseminator: Communicate info to others in the organizationSpokesperson: Transmit info to outsiders

Entrepreneur: Identify new ideas & initiate new projectsDisturbance Handler: Deals with disputes and problems, takes corrective actionResource Allocator : Decides where to allocate resources.Negotiator: Defends business interestsFigurehead: Perform

social and legal duties e.g. greeting visitors, signing legal documentsLeader: Direct and motivates subordinates, train employees Liaison: Establish and maintain contacts within and outside the organization.

1960s He studied 5 executives in the USAConcluded that there were 10 interrelated roles and behaviour sets (iWise2 eBusiness, 2011).

DIFFERENT VIEW

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APPLICABILITY OF THE MANAGERIAL ROLES IN

LIBRARIES AND INFORMATION CENTER.

LEVEL OF MANAGEMENT

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BASIC FUNCTIONS IN A LIBRARY

• PLANNING THE ACQUISITION OF MATERIALS

• STACKS MAINTENANCE

• SELECTION OF LIBRARY MATERIALS

• NEGOTIATING BORROWING MATERIALS FROM OTHER LIBRARIES

• RESPONDING TO CHALLENGES

• FEE COLLECTION IN PROPER WAY

• APPROVING AND DESIGNING EVENTS

• MEMBERSHIP MANAGEMENT

• FUNDRAISING (SHARMA & SINGH, 2005)04/15/2023Created by Liah Machara 8

MANAGERIAL LEVELS, SKILLS, AND INFORMATION FLOW(WILEY-CORDONE, 2003)

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APPLICABILITY OF THE 10 MANAGERIAL ROLES IN LIBRARIES

Levels of management

Informational Roles(Process Information)

Interpersonal Roles(Provide Information)

Decisional roles(Use Information)

Top level(Conceptual Skills)

•Spokesperson: advertise library posts, presentations, announcements•Monitor: seek information from BNARS, BNLS,MYSC

•Figurehead: during the official opening of Tonota Public Library.•Liaison: maintain contacts with publishers, book suppliers, branch libraries,

•Negotiator: MSYC, Suppliers•Entrepreneur: sesigo project, building renovations with modern structure, system implementation.•Disturbance Handler: undelivered books from suppliers•Resource Allocator: book supply to branch libraries, project funds, HR distribution

Middle Level(Human Relational/Interpersonal skills)

•Disseminator: between top and lower level•Monitor: seek information about library usage, book collection, report on current project

•Leader: organise training workshops for librarians.•Liaison: maintain contacts with institutions such as schools, prisons, women’s shelter, DNIP.

•Disturbance Handler: deals with day to day library problems e.g. network failure, staff disputes•Entrepreneur: cooking clubs, readers quiz, •Negotiator: Inter-library loan

Lower Level(Technical Skills)

•Spokesperson:-Disseminate info on new collection, upcoming events, new community projects•Monitor: create forms and questionnaires to gather information from library users.

•Leader:-Train subordinates e.g. customer service skills, shelving, cataloguing, classifying.-Motivate employees

•Disturbance Handler: deals with patron queries, membership issues, Lost books

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QUESTIONS AND COMMENTS…..!!!!!

REFERENCESIWISE2 EBUSINESS. (2011). MINTZBERG'S ROLES OF A

MANAGER. RETRIEVED FEBRUARY 13, 2015, FROM IWISE2: HTTP://WWW.IWISE2.COM/MINTZBERG

SHARMA, C., & SINGH, K. (2005). LIBRARY MANAGEMENT. NEW DELHI: ATLANTIC PUBLISHERS AND DISTRIBUTORS.

SPEAKERPEDIA. (2015). HENRY MINTZBERG . RETRIEVED FEBRUARY 13, 2015, FROM SPEAKERPEDIA : HTTP://SPEAKERPEDIA.COM/SPEAKERS/HENRY-MINTZBERG

WILEY-CORDONE, J. (2003). TOP-LEVEL MANAGEMENT: DEFINITION, FUNCTIONS & RESPONSIBILITIES. RETRIEVED FEBRUARY 12, 2015, FROM EDUCATION PORTAL: HTTP://EDUCATION-PORTAL.COM/ACADEMY/LESSON/TOP-LEVEL-MANAGEMENT-DEFINITION-FUNCTIONS-RESPONSIBILITIES.HTML

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