1 srcaa advisory group --- product strategy planning december 17, 2007
DESCRIPTION
3 Planned Capacity by Product FY07TRANSCRIPT
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SRCAA Advisory Group---
Product Strategy Planning
December 17, 2007
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Product Strategy Topics
Looking back on planned/actual capacity Lessons learned External changes to process Recommended changes to process Need to develop criteria Timeframes Next Steps
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Planned Capacity by ProductFY07
FY07 $ Budge t by Produc t A rea
Student Rec ords , Curr iculum,
A cademic A dv is ing36%
Financ ial A id and Student Financ ials
19%
Campus Community7%
Cros s Student A dminis tration
28%Rec ruiting and
A dmis s ions10%
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Planned Capacity by ProductFY08
FY08 $ Budge t by Product A rea
Student Rec ords , Curr iculum, A c ademic
A dv is ing34%
Financ ial A id and Student Financ ials
22%
Campus Community14%
Rec ruiting and A dmis s ions
9%
Cros s Student A dminis tration
21%
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Planned Capacity by ProductMultiple Years
Budget $ Allocation by Product Areas - Comparison
00.05
0.10.15
0.20.25
0.30.35
0.40.45
Cross StudentAdministration
Cross HigherEducation
StudentRecords,
Curriculum,AcademicAdvising
Financial Aidand StudentFinancials
Recruiting andAdmissions
Student DataWarehouses
CampusCommunity
Product Area
% o
f Dol
lars
Allo
cate
d
FY02FY03FY04FY05FY06FY07FY08
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Planned vs Budgeted by ProductFY06 and FY07
% of B udge t H ours to Actual H ours for FY06 and FY07 by Product A rea
0
0.1
0.2
0.3
0.4
0.5
XS A XA IS XH E /DW S R C A A F A S F R A C C all o ther
Product Are a
% o
f to
tal FY 06 budgeted hours
FY 06 ac tual hours
FY 07 budgeted hours
FY 07 ac tual hours
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Planned Capacity by ServiceFY07
FY07 $ B udget by S ervice A rea
A pplic ation Maintenanc e
34%
Us er Support5%
Internal Serv ic es & General A c tiv ities
7%
Dis c retionary (QW, Projec ts , Initiativ es )
54%
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Planned Capacity by ServiceFY08
FY08 $ B udget by S ervice A rea
A pplic ation Maintenanc e
34%
Us er Support4%
Internal Serv ic es & General A c tiv ities
8%
Dis c retionary (QW , Projec ts , Initiativ es )
54%
9
Planned vs Budgeted by ServiceFY06 and FY07
% of B udgeted H ours to Actual H ours for FY06 and FY07 by S ervice A rea
0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
ApplicationM aintenance
User Support Internal Services &General Activities
Discretionary (QW,P rojects, Initiatives)
S ervice Area
% o
f to
tal FY06 budge ted hou rs
FY06 actua l hou rs
FY07 budge ted hou rs
FY07 actua l hou rs
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Planned Capacity by ServiceMultiple Years
B udge t $ Allocation by Service A reas - C omparison
00.10.20.30.40.50.60.70.80.9
A pplicatio nM aintenance
User S uppo rt Internal Services& GeneralA ctivities
D iscretio nary(QW, P ro jects ,
Initiatives)
Sys temM aintenance
S e rvice Are a
% o
f D
oll
ars
All
oca
ted
FY 02
FY 03
FY 04
FY 05
FY 06
FY 07
FY 08
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Lessons Learned Need to allocate time for surprises/mandates Need to do more outreach to other areas (OBP, Provost Office, etc.) Having a strategic plan to guide us would help Supporting processes that cross org boundaries and leverage
integrated system provide better return and seem to be of more interest as systems mature
Estimates are just that; need to leave room for contingency Need to consider impact on campus/timing MAIS Employee Satisfaction Survey – workload issues Others???
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External Changes to Process Potential budget cuts MAIS need to cover new products and services
Development Research Business Intelligence Academic Department System?
Need for common tools Portal, Workflow, Notification Imaging
Role of MAIS Advisory Committee
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Recommended Changes to Process More outreach than just our advisory groups Capacity allocations
Think across teams Iterative prioritization Consider strategic planning (needs, direction) Continue:
Try to reduce modifications before next upgrade Consulting/Leveraging current functionality and data
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Criteria What will we use to make
recommendations on prioritiesUsed to be self-service, cost-savingsWhat Now?
Strategic use of data Process integration Support for academic departments ???
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Timeframes Planning Process
January start February/March check-in May and June priority setting
May understand capacity better at this point Quarterly reviews and revisions
Window of Opportunity May 2008 – June 2010 Next Upgrade June 2011? Maybe 2012?
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Detailed Product Strategy Process
1. Determine capacity 2. Collect items for lists3. Prioritize based on external input from central
offices and advisory groups4. Present at SAAG & other Advisory Groups5. Present to other areas in MAIS for capacity
planning and prioritization
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Detailed Product Strategy Process
6. Scope projects, estimate effort, draft timelines7. Work with central offices, product area
advisory groups and SAAG as necessary on changes to lists (iterative process.)
8. Create project plans and start analysis/design work as timelines dictate.
9. Report status through scorecards.
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Questions / Feedback
Questions?
Feedback to SAAG Outreach target ideas? Prioritization criteria ideas?
Forward additional thoughts to Karen at:[email protected]