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Spanish Language Outreach Program

Progress and Support SessionRhode Island 4/13/06

Empowering Library Staff to Reach out to Spanish Speakers and Increase their Access

to Technology

Welcome¡Bienvenidos!

• Welcome & Introductions• Live Meeting Overview• Review Expectations &Outreach

Activities List• Success Stories & Outreach Plans• Challenges Implementing Outreach• Additional Resources Needed for

Outreach Activities• Resource Ideas

Meeting Roll Call

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Live Meeting Text

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Live Meeting Basics

• Presenter Feedback– proceed, slow down, speed up, question, help

• Questions – attendees can type questions in console at lower

right hand of screen

• Reviewing Slides– attendees can move forward or backward in the

presentation slides

• Printing Slides– File>Print to PDF

Spanish Language Outreach Program

• Partnership between WebJunction and state libraries

• Goal: increase the knowledge and skills of library staff to better serve the needs of Spanish speakers in their communities and increase the number of Spanish speakers using public access computers

• Libraries share their experiences and resources through the online community at WebJunction

Local Participant Expectations

– Select a minimum of three activities (one from each category) from the “Outreach Activities List” to implement locally in the five months following the workshop.

– Develop an action plan for implementing selected activities

– Share the workshop experiences with co-workers and library administration

– Participate in WebJunction’s online community to share successes and challenges

– Participate in evaluation process

Selection of Outreach Activities

Category 1: Planning Activities• Use community leader technique to conduct needs

assessment and develop plan for increasing access to public computers. – Community Leader Interview Guide: http://

webjunction.org/do/DisplayContent?id=11959

• Complete library self-assessment using “Serving Latino Communities Success Checklist” Identify barriers to using the library and revise appropriate policies and procedures.– http://webjunction.org/do/DisplayContent?id=11200

• Develop and implement plan for maintaining/increasing community partnerships.

Selection of Outreach Activities, continued

Category 2: Staff Development Activities• Develop and implement a plan to help staff

learn basic library Spanish.– http://www.reforma.org/SpanishforLibrarians.pdf

• Develop and implement a plan for training staff in cultural differences.– An online training course will be available on

WebJunction in March 06

• Designate library staff liaisons to community groups, agencies, organizations.

Selection of Outreach Activities, continued

Category 3: Patron Services/Outreach Activities• Collaborate with a community partner/partners to increase

access to public computers, by choosing one of the following and accomplishing it with the co-promotion of your community partner:– Provide instruction in Spanish on basic computer skills – Provide instruction in Spanish on common applications– Provide information/instruction in Spanish on how to use e-mail – Provide information/instruction on using search engines– Develop Spanish-language access to library web site – Provide/promote online ESL tutorials/classes– Support materials can be found at: http://

www.webjunction.org/do/Navigation?category=7843• Participate in at least one community event, fair, celebration to

promote public access to computers.

Participant Success Stories and Outreach Plans

• Planning Activities

• Staff Development Activities

• Patron Service Outreach Activities

• Other Activities

What’s Working – Common Traits of Successful

Programs• Partnering with community organizations• High level of organizational support• Sufficient resources (staff, money) • Positive attitude towards Hispanic/Latino

community• Promoting programs through Hispanic media

and community service agencies that service Spanish speakers

Challenges to Implementing Outreach

• What challenges are you facing?

Additional Resources Needed to Implement

Outreach

• Are there other resources you need to complete your outreach plan?

Resources available at WebJunction

http://webjunction.org/do/Navigation?category=10555

Live Meeting Web

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REFORMA

http://www.reforma.org/

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Great Technology Curriculum Resources! – Microsoft Unlimited Potential Program

http://www.webjunction.org/do/DisplayContent?id=12937

Live Meeting Web

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Additional Learning Opportunities

• Online Courses at WebJunction– Spanish Language Outreach Curriculum

Available March 06– Hispanic/Latino Youth Librarianship Course– Visit the learning center at WebJunction to

learn more

Learning Center at WebJunction

http://www.webjunction.org/do/Navigation?category=372

Live Meeting Web

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Additional Learning Opportunities

Continued

• ASCLA Online Course Selecting Spanish Materials for Adults

– 4/17/06 – 5/15/06– Explore the diversity of the Latino community

with practical information on how to identify needs, collect materials, and market your collection.

– Presenter: Yolanda Cuesta– Go to ALA Continuing Education Clearinghouse

for more info.

Spanish Language Outreach Program

Message Boards• A vital part of the program• Facilitates the creation of broad-based

program with far-reaching results, using WebJunction as the venue

• Will begin a “community of interest” online that starts with all of us!

• Allows us to share ideas, ask questions and maintain our collaboration after we leave the workshop

• It’s our space – it will become what we make it!

Spanish Language Outreach Program Message Boards

http://www.webjunction.org/forums/category.jspa?categoryID=42

Live Meeting Web

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How to Get Involved

• Share resources (handouts, lesson plans, links, etc.) online at WebJunction

• Join conversations on the message boards Give feedback: on the boards or through email

• Become a “thought leader” in the community by modeling participation

The Next Phase of the Program

• Implementing Outreach Activities• Participating in the Message Boards

– Keep us posted on your progress!

• Post-assessment evaluation– five months after workshop

• Focus Groups– In early 2007– In several communities with libraries that

participated in the program

Your State’s Follow Up Plans

¡MUCHAS GRACIAS!