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Ontario Sport Leadership ConferenceSaturday May 10, 2003

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Altruvest Board of Directors• Robert C. Follows, Chairman & Director; Chairman, Maritz Canada Inc., Mississauga, ON

• Lori Russell, Vice-Chair & Director; Sr. VP & Chief Financial Officer, The Loyalty Group, North York, ON

• Michael N. Kaplan, Secretary & Director; Partner, Fraser Milner Casgrain, Toronto, ON

• Mike Boydell, Director; President Hot Jobs.ca, Toronto, ON

• Brian Etherington, Director; CEO, Etherington Group; Chair, Special Olympics Foundation, Toronto, ON

• John D. Ferguson, Director; Executive Counsel, Temple Scott Associates, Toronto, ON

• Frances Lankin, President, United Way of Greater Toronto, Toronto, ON

• Bob Macdonald, Director; President and CEO, Maritz Canada Inc., Mississauga, ON

• Helen Mallovy Hicks, Partner, Valuation & Strategy Advisory, PricewaterhouseCoopers LLP, Toronto, ON

• Eric Rutten, Director; MacKenzie Morrison Wealth Management, Toronto, ON

• Kerry Shapansky, Director; President, Pareto Corporation, Toronto, ON

• Georgina Steinsky-Schwartz, Managing Director, Art Equity Inc., Toronto, ON

• Nancy Wilson, Director: Host, Newsworld Today, CBC Newsworld, Toronto, ON

Advisory Council

Trevor Eyton, Order of Canada, Member Canadian Senate

Murray Koffler, Order of Canada, Philanthropist of the Year 1999

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Our Sponsors• Adrem Inc.

• AGF

• Bank of Montreal

• Bell Canada

• Canadian Imperial Bank of Commerce

• Caxton Inc.

• Celestica

• Delano Technology Corporation

• Fraser Milner Casgrain

• George Weston Ltd.

• Glaxo Wellcome Inc.

• Government of Ontario, Ministry of Citizenship-Volunteer @ction Online

• HotJobs.ca

• Human Resources Development Canada

• Imperial Oil Charitable Foundation

• JAG Communications

• Jump Communications

• KPMG LLP

• Maritz Canada Inc.

• myCloe.com

• Ontario Trillium Foundation

• PricewaterhouseCoopers

• Royal Bank Charitable Foundation

• RP Graphics

• Scotiabank

• Sentient Inc.

• The Counselling Foundation of Canada

• Thompson Printing and Lithographing Ltd.

• Vincent Mercier

• Xerox Canada Inc.

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AgendaAltruvest Charitable ServicesBoardMatchRoles and ResponsibilitiesDuties and LiabilitiesGuidelines for Board Members

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BoardMatch and the Broadbent Report

1. Accountability

2. Capacity

3. Governance

BoardMatch helps charitable organizations recruit informed volunteers with the skills most needed to contribute to capacity building and good governance.

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Good Governance“Excellent organizations start with good

governance” Sol Kasimer CEO Altruvest, Co-chair Capacity-Building Table Voluntary Sector Initiative, formerly, CEO YMCA Canada

Good governance requires:Board of Directors and staff– have a common vision– have clarity on roles and

responsibilities– have requisite skill sets to carry out

mission

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Altruvest’s Mission

• Offer traditional and web-based performance improvement services to charities at little or no cost

• Develop generic solutions that can be shared with many charities and help donors leverage their charitable investments

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BoardMatch• Free program

• Over 430 BoardMatch candidates have joined the boards of charities in 38 months

• BoardMatch available in the GTA, Peel, Halton, Durham, York and Dufferin

• BoardMatch only available to registered charities

• Available over the Internet at: www.boardmatch.org

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BoardMatch

eLearning in Charitable Governance

– Roles & responsibilities of board service – Best practices in board governance– Human resource planning for boards– Financial development

Includes offerings for both board members and senior charity staff

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Our Charitable Clients• Boys and Girls Clubs

• Canadian Cancer Society

• Canadian Red Cross

• Furniture Exchange

• Serve Canada

• Toronto Operetta Theatre

• United Ways of Halton Hills, Milton

• Volunteer Centre of Peel

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Broadcasting BoardMatch• Association of Certified and Chartered Accountants• Canadian Association of Management Consultants• Canadian Information Processing Society• Canadian Women in Communications• Certified General Accountants Association• Charity Village Human Resources Professionals Association• Institute of Chartered Accountants of Ontario• Mississauga Arts Council• Society of Management Accountants of Ontario• Toronto.com • Toronto and Peel Volunteer Centres• Toronto Society of Financial Analysts• United Way of Canada• Women In Search of Excellence• Volunteer Lawyers Service• Volunteer Opportunities Exchange• Word-of-mouth

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Developing Corporate Partnerships

• AT Kearney, Inc.• Aseco Integrated Systems• Bell Canada• Canadian Tire• Cap Gemini Ernst &

Young• Consumer Impact

Marketing• Deloitte & Touche• Ernst & Young• Fraser Milner Casgrain

• George Weston Ltd.• Mantralogix Inc.• Manulife Financial• Maritz Canada• Nortel Networks• PricewaterhouseCoopers• Region of Peel• Royal Bank• Scotiabank• Sears Canada

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www.boardmatch.org

905-696-5139

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The Non-Profit Sector

• 178,000 non-profit organizations

• 78,000 registered charities

• 1.3 million employees

• $90 billion in annual revenues

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Welfare18%

Education17%

Benefits to the

Community15%

Health7%

Other2%

Religion41%

77,958 Registered Charities

Source: Connecting Companies to Communities; Imagine, Canada Centre for Philanthropy – April 1999

The Non-Profit Sector

Types of Charities Size of Charities(Annual Revenues)

<$50,00050%

$50,000-100,000

17%>$100,000

33%

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Government60%

All Other (fundraising, foundations,

etc.)30%

Individuals9%

Corporate1%

$90.5 Billion in annual revenue

Source: Connecting Companies to Communities; Imagine, Canada Centre for Philanthropy

Sources of Revenue

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Zero staff41%

More than 5 staff22%

One staff18%

Two - three staff9%

Four - five staff10%

+

41% charities operated completely by volunteers

Source: A Portrait of Canada’s Charities ; Canadian Centre for Philanthropy

Human Resource Capability

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Volunteering Statistics

Source: National Survey of Giving, Volunteering and Participating 1997, 2000

1997 2000Change

over 3 yrs

National Volunteering Rate 31.4% 26.7% -15%

# of Volunteers 7.47MM 6.51MM -1MM

# of Volunteer Hours Lost 56MM

Represents 29,000 full-time volunteers (40 hr/wk)

19Source: National Survey of Giving, Volunteering and Participating 1997, 2000

Distribution of Volunteering Load

• 73% Canadians >15 yrs. did not volunteer

• 20% contributed 27% of all volunteer hours

• 7% contributed 73% of all volunteer hours

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Benefits for Board Members

• Contribution

• Leadership skills

• Personal satisfaction

• Networking

• Career enhancement

• Stronger communities

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Benefits for Board MembersThought Leadership•Creating innovative solutions•Shaping strategic vision•Thinking conceptually & analytically

Relationship Leadership•Collaborating effectively by valuing diversity•Attracting & developing talent•Influencing & negotiating effectively•Leveraging networks

Results Leadership•Demonstrating initiative & accountability•Pursuing learning & development•Using management expertise

“Executive Leadership Development through Service on Nonprofit Boards“ by American Express and The Volunteer Consulting Group Inc. - Quoted in http://www.jacksonleadership.com/whats_new/reviews/oct_rvw.pdf

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Benefits for Employers

• Community citizenship

• Employer of choice

• Networks to customers

• Community building

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www.boardmatch.org

905-696-5139

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Charitable Board Members vs. For-Profit Board

Members

• Represent the community

• Protect interests of clients and volunteers

• Protect interests of donors

• Cannot be staff members

• Are not paid

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Governance

Directors and trustees have full

responsibility for the administration and

management of charities and must

always ensure compliance with all laws.

Directors and trustees are expected to be

actively involved in the charity’s

decision-making processes.

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Constitution & Bylaws

• Articles of incorporation

– Name and address of organization

– Objective of organization

• Bylaws

– Board of directors

– Board meetings

– AGM

– Rules for changing bylaws

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Governance

Policy Board• Policies and strategic direction

• Final decisions on programs, policies, planning and financial management

• Accountability

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Governance

Management Board• Some day-to-day operations

• Service delivery

• Administrative functions

• Policies, planning and financial management

• Strategic planning

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Roles and Responsibilities of the Board of Directors

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Roles & Responsibilities

1. Mission and Strategic Planning

2. Stewardship

3. Resource Development

4. Human Resources

5. Community Relations

6. Accountability

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Roles and Responsibilities

1. Mission and Strategic Planning• Define mission

• Determine, monitor and strengthen programs and services

• Set long-term goals

• Review and approve short-term goals

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Roles and Responsibilities

2. Stewardship

• Approve annual budget

• Manage and protect resources, including employees, capital and financial assets

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Roles and Responsibilities

3. Resource Development

• Plan fundraising activities

• Seek out donors

• Make a personal contribution

• Ensure adequate resources

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Roles and Responsibilities

4. Human Resources• Hire executive director or collective

members• Support ED or collective• Review performance of ED• Ensure adequate personnel policies and

procedures• Attract, evaluate and retain volunteers,

board members and employees

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Roles and Responsibilities

5. Community Relations

• Enhance public standing of organization

• Advocate on behalf of clients

• Be a champion for the organization

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Roles and Responsibilities

6. Accountability

• Legal

• Financial

• Ethical

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Fiduciary Duty

• Act honestly and in good faith

• Maintain loyalty to the organization

• Act in the best interests of the organization

• Disclose conflict of interest

• Put the interests of the organization before

personal interests

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Duty of Care

• Exercise the care, diligence and skill of a reasonably prudent person with your knowledge and experience

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Liability of Board Members

• Statutory

• Common law

• Directors and Officers Liability Insurance

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Guidelines for Being an Effective Board Member

• Develop a set of guidelines and practices for your own activities as a board member that will demonstrate:

1. Your commitment to the organization

2. Due diligence in carrying out your

duties

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Activity

1. Demonstrate Your Commitment• Offer to serve on a committee

• Make a personal financial contribution

• Keep up-to-date on developments in field

• Participate in fundraising

• Attend special events

• Invite network to fundraising events

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Activity

2. Practice Due Diligence• Attend all board meetings• Be informed about the organization• Question and evaluate policies, actions, decisions• Employ outside professionals when necessary• Make sure statutory requirements are met• Make sure proper HR policies are in place and

are followed• Disclose potential conflicts of interest

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Broadbent Report Code of Good Governance Practices

• understand responsibilities & avoid conflict• undertake strategic planning• provide transparent, accessible information• develop organizational structure• maintain fiscal responsibility• ensure effective mgmt team; oversee HR• implement assessment and control systems• plan for board succession & diversity

The Board should:

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Board Volunteering Requirements

• 5 – 10 Hour monthly commitment

– 2-3 Hour board meeting (10 times a year)

– Preparation for meeting

– Committee work

• 1-3 Year commitment to stay on board (or help find replacement)

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www.boardmatch.org905-696-5139

Demonstration of BoardMatch Online System

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Registering

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BoardMatch Candidate Orientation

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“Women’s Organizations”

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Searching for Board Positions

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Applying for Board Positions

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Charity’s E-mail Mailbox

Please login to your organization’s portal on the BoardMatch website (www.boardmatch.org) and review this new applicant’s information.

Applicant Information:Applicant Name: Pankaj AgarwalEmail Address: baanya@yahoo.comPhone: 416-944-5555

Sincerely,

BoardMatch OnlineEmail: boardmatch@altruvest.org

To: Ernestine’s Women’s Shelter

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Applying for Board Positions1. You can apply over the Internet at: www.boardmatch.org2. Click on “Candidate Login” on blue menu bar on left side of

monitor3. Enter your e-mail and a password4. Complete registration information5. Cut and paste resume/CV6. Select 3-4 charities to forward your resume to7. Complete release form and hand in today or fax to BoardMatch @

Altruvest at 905-696-99218. You will be contacted directly by the agencies9. Attend interviews10. Inform us when you join a boardGive us your business card before you leave if you are willing to send an e-

mail about BoardMatch to your co-workers, your human resources department, or your professional association

Thank you very much for attending tonight and for your participation in BoardMatch Online!