1 it qa services contractors case associates, inc. 14674 se sunnyside rd, #148, clackamas or chicago...

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IT QA Services Contractors

Case Associates, Inc.14674 SE Sunnyside Rd, #148, Clackamas OR

Chicago Systems Group (“CSG”), Inc.

180 N. Stetson Ave, #3200, Chicago IL

Fox Systems, Inc.6263 North Scottsdale Road, # 200

Scottsdale, AZ

Gartner, Inc.56 Top Gallant Rd, Stamford CT

Hittner and Associates, Inc.6052 Lopez Ct N, Keizer OR

KPMG LLP801 Second Ave, #900, Seattle WA

Maximus, Inc.20055 SW Pacific Hwy, #107, Sherwood OR

MTG Management Consultants

1111 Third Ave, #3010, Seattle WA

Public Knowledge LLC1911 SW Campus Dr, #457, Federal Way WA

SysTest Labs, Inc.216 16th Street, #700, Alamosa CO

Technisource (DBA name of Spherion, Inc.)

9600 SW Oak Street, Ste. 340, Tigard OR

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Case Associates, Inc.$115


$183

Fox Systems, Inc.$160

Gartner, Inc.$381

Hittner and Associates, Inc.$150

KPMG LLP$250

Maximus, Inc.$171

MTG Management Consultants

$160

Public Knowledge LLC$141

SysTest Labs, Inc. $97

Technisource $112

The depicted rates are “rough average” hourly rates calculated from the individual rate cards for the respective Contractors.

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Case Associates, Inc. 14674 SE Sunnyside Rd, #148, Clackamas OR David Sharon, Point of Contact

(503) 658-0727 [email protected]

mailto:[email protected]

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Founded in 1988, CAI specializes in providing Project Management, Quality Assurance and IT Security Services.

CAI Consultants have provided QA Services to the State of Oregon since 1994. Prior Oregon experience includes working with the following agencies – for a total of 38 QA Engagements in Oregon. Oregon Department of Administrative Services Oregon Department of Human Services Oregon Department of Agriculture Oregon Youth Authority Oregon State Controller’s Office Oregon Secretary of State Oregon State Treasury Oregon Department of Transportation Oregon Department of Consumer & Business Services

Oregon Division of State Lands Oregon Real Estate Agency Oregon Public Utility Commission Oregon Construction Contractors Board Oregon Department of Environmental Quality Oregon Department of Education Oregon Liquor Control Commission Oregon Employment Department

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Specializes in Project Management, Business and System Process Improvements, Quality Assurance and Risk Management Services.

Provides expert IT Security Assessment/Audit Services. Conducts business and system process assessments and

improvement programs. Plans, monitors and evaluates organization workflow and

procedure changes. Develops requirement specifications. Monitors and manages system transition migration plans. Writes RFPs, manages the vendor selection process and

facilitates and conducts vendor contract negotiations.

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An “A-Team” with satisfied customers and extensive experience in PM, QA, QC, IV&V and IT Security. All Consultants have at least 5 years of QA experience.

Focus on best practices, process improvements, and effective project communications.

Best Value – Low overhead results in modest hourly rates More QA hours applied to the project.

15 years experience working with State of Oregon Government Agencies.

Local consultants (most live in Salem and Portland Oregon).

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180 N. Stetson Ave, #3200, Chicago IL Tim Lenning, Point of Contact



www.CSGDelivers.com05/15/09 8

Company Profile

05/15/09 8

Government Solutions Bringing People and Technology

TogetherTM

Who We Are We are a growing Management and Information Technology consulting firm

– Focused on the Public Sector since we were founded in 1997– Established market position – over 130 total customer accounts– State and Local Government clients include Oregon, California, Illinois, Ohio, Georgia,

Iowa, North Dakota, New Mexico, Kansas, North Carolina, Oklahoma, Montana, City of Los Angeles, City of Chicago, Cook County (IL)

– Reputation for Delivery / High Past Performance Ratings

What We Do Quality Management

– Quality Assurance, Quality Control services– Independent verification and validation (IV&V), project management & oversight

Strategy– Business process design, technology architecture, strategic planning, consulting & advisory services– RFP development

Systems Modernization– COTS implementation, solution development, technology infrastructure management

Government 2.0– Collaboration, transparency, online communities, self-service, mobile computing


Proven Approach

The CSG Difference:

Deep Public Sector experience covering a wide variety of agencies and programs

Proven QA/IV&V methodology and experience

QA team members with experience in systems implementation

Early identification of risks and issues

Pragmatic recommendations Focus on adding value by

increasing project and product quality

05/15/09 9

Government Solutions Bringing People and Technology TogetherTM

CSG REALizeSM Methodology


Areas of Expertise

Our experience covers a wide variety of agencies and programs Human Services

– SNAP, TANF, Medicaid eligibility and case management modernization via Web and IVR technologies– Federal Health and Human Services TANF IT Technical Assistance to States– Oklahoma Human Services Modernization Business Enterprise Architecture

Health IT / Medicaid– Ohio Medicaid Modernization IV&V Project– Membership Enrollment Management System Conversion Project, CMO Business Continuity for Medicaid

Systems Planning Project, and Health Information Transparency Website Project IV&V Projects for Georgia Department of Community Health

– Illinois Department of Human Services Mental Health Outsourcing IV&V Workforce / Unemployment Insurance

– Statewide WIA Case Management and Reporting System for Illinois– UI Modernization Directional Study for North Dakota– Labor Exchange System for Illinois and City of Los Angeles

Revenue / Finance– State of Georgia Revenue System Modernization IV&V and

Tax Compliance Data Warehouse IV&V Additional Agency and Program Areas

– Education, Justice, Transportation

05/15/09 10

Government Solutions Bringing People and Technology TogetherTM

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Fox Systems, Inc. 6263 North Scottsdale Road, # 200

Scottsdale, AZ Desh Ahuja, Point of Contact



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Fox Systems, Inc. (FOX)

Founded in 1987 by Susan Fox, Ph.D., Fox Systems, Inc. (FOX) maintains its headquarters in Scottsdale, Arizona, with project offices in California, Maryland, New Mexico, Oregon, and Nashville. FOX is a privately held S-Corporation and nationally based health and human services IT management and systems consulting firm.

FOX adheres to the quality control and quality management practices of the Software Engineering Institute’s (SEI) Capabilities Maturity Model Integration (CMMI) for its federal government information technology (IT) projects. FOX was registered as being compliant with CMMI “Level 2” practices by an independent appraiser. We also possess ISO 9001:2000 quality certification which evidences our commitment to quality standards.

FOX provides healthcare information technology and Medicaid Management Information Systems (MMIS) consulting, including call center and fulfillment services based in Fargo, ND.

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QA and IV&V Services

System implementation Quality Assurance and Independent Verification &Validation (IV&V) after contract award to verify the system performs all required functions correctly: Review and comment on selected vendor plan deliverables including:

Project management plan Tasks and schedule Staffing plan System development life cycle methodology Testing plans for unit, system and acceptance testing Data conversion Operational transition Training plan Enhancement and configuration management plan Implementation plan Cultural change management Disaster recovery/business continuity plan

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FOX Summary

Trusted advisor to federal DHHS/CMS, state Medicaid agencies, and other state health and human service programs on healthcare IT issues

Specialists in government management and IT consulting to health and human service agencies at the federal, state, and county levels with experience in over 40 states with state and county Medicaid, SCHIP, public health, mental health/behavioral health, welfare, and social service programs

Nationally known in Medicaid with the deepest qualifications and experience in the industry

Nationally recognized experience in over 40 states, with over 160 Project Managers, Senior Consultants, Developers, and Operations staff (many of which are PMP-certified)

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Gartner, Inc. 56 Top Gallant Rd, Stamford CT Bill Mohan, Point of Contact



16© 2009 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.

Research World leader in technology & industry coverage Global reach (80 countries) 10,000+ Client organizations

Benchmarking World’s largest repository

of IT metrics 1200 benchmarks per year Helps clients measure,

understand and manage performance

Basis for fact-based analysis

Consulting Delivers high-impact IT

projects Direct application of best

practices to your business 65 percent of Global 500 are

customers

The Depth of Gartner Resources is the Foundation of Our Project Oversight and QA Delivery Methodology

Events Worldwide events that bring

executives together to learn, compare experiences and solve problems

41,000+ people at 70 events

Executive Programs 3,600 members High-level peer networking

and information sharing Customer-driven agenda

Research

Consulting & Benchmarking

Executive Programs

EventsGartnerAdvantage

Financials• $1.3 Billion in Revenue (2008)• 3,800 Employees• Founded in 1979


However, Project Oversight Requires More than Just Checklists, Defined Processes, and Standardized Templates

Solution Integration

Testing and Deployment

Technical Requirements

Concept DevelopmentSolution Management

OutcomeEvaluationAcceptanceFunctional

RequirementsBusiness

ObjectivesCustomer Management

Governance

Enterprise Architecture

Portfolio Management

Risk Management

Foundational Elements

Relationship Assessment

Project Team IntegrationSource SelectionMarket ResearchSupplier Management

Contract RefreshComplianceStatement of Work

Acquisition StrategyContract Management

ReinforcementAdoptionAwarenessReadiness AssessmentChange Management

Staff OptimizationAlignmentImpact AnalysisSkill / Role

AssessmentOrganizational Management

Performance MonitoringDashboard CreationService Level

RequirementsPerformance

BaselinePerformance Management

ROIFundingManagement

BusinessCase

FinancialBaselineFinancial Management

EvaluationControlsProject PlanCharterProject Management

ManageExecutePlanStrategizeFramework








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To be effective Project Oversight must:

Identify not only the current risk areas but their future impact as well:

The quality of deliverables can be an early indicator of a lack of vendor skill sets and their ability to effectively perform in later phases of the project – e.g., testing, data conversion, etc.

Assess the current impact and future risks to the project and the enterprise in terms of:

The percent of projects that effect one or more legacy systems and the complexity that entails in terms of support and operations. And the future migration actions (tools, staffing, other resources) that need to be put in place to address those issues.

The percent of projects that impact one or more business areas and their ability to support activities such as requirements development, testing, business process reengineering, and training. As well as the impact of projects on the activities of the business unit staff and their ability to perform their jobs.


Our Project Oversight Methodology is Designed to Identify the Early Risk Indicators that Lead to Failure

Mission Requirement

ProgramPerformance

Early Indicators Serious Symptoms

Critical Conditions

Terminal Consequences

• No visibility into current status

• Lack of common view of "the requirement"

• Uninformed trade-off decisions

• Architectural changes

• Customer resistance

• Disputes over testing requirements

• Replacement of key personnel

• Scope creep

• Excessive oversight required

• Growing pool of unfunded requirements

• Significant contract modifications

• Pattern of missed milestones

• Ongoing interoperability and security concerns

• Multiple "get-well" plans fail to address critical concerns

• Critical system failures

• Significant cost overruns

• Program budget requests challenged or denied

• Ongoing contractual disputes

• Credibility/competence of service provider questioned

• Threats of early termination

• Frequent senior executive involvement in issue resolution

• GAO/OMB/IG investigations reveal critical management weaknesses

• Transfer of program ownership

• Early termination of program

• Congressional hearings on program failures

Gartner’s Project Oversight and QA Methodology is designed to identify the early risk indicators that can lead to project terminal

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Hittner and Associates, Inc. 6052 Lopez Ct N, Keizer OR Ron Hittner, Point of Contact



20HITTNER & ASSOCIATES

OUR COMPANY

• Founded in 2002 and based in Keizer, OR

• Full service strategy and technology consulting firm specializing in quality assurance services

• Our origins lie in industry-leading business and technology consulting companies – we bring the tools and methodologies to apply to projects of varying size and subject matter

• Wide network of local consultants with years of experience of QA work for State of Oregon agencies and private sector organizations, both as consultants and as permanent employees.

• Years of experience in project management across the full project lifecycle allows us to integrate quality initiatives with other threads of projects and programs.

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• Behavioral Health Integration Project (BHIP), Oregon DHS – Quality Control, Planning and IV&V assistance.

• Medicaid Management Information System (MMIS) Replacement Project, Oregon DHS – QA, QC, and IV&V services for this high-profile, high-value project.

• Integrated Collections Management (ICM) project, Oregon DHS – QA oversight on this project.

• OR-KIDS Project, Oregon DHS – Quality Control & Planning assistance.

• Various project management and change management engagements including: Oregon Dept. of Education, Oregon Public Utilities Commission, Oregon Dept. of Human Services, Oregon Housing & Community Services, Oregon Judicial Department

• Our consultants have also been engaged in numerous QC, QA and IV&V roles on projects in the private sector.

o Starbucks, Weyerhaeuser, Washington Mutual, Standard Insurance, Boeing

• Project management and change management roles in the private sector.o Kelloggs, Ralston Purina, Glaxo Smithkline, Tektronix

HITTNER & ASSOCIATES OUR EXPERIENCE

22HITTNER & ASSOCIATES

HOW WE CAN HELP

AREAS OF EXPERTISE• Quality management planning – we partner with your organization during

the earliest stages of the project, developing a Quality Management Plan that details how quality will be measured and managed

• Project management best practices – our consultants are all well-versed in the processes embodied in the PMBOK, and most are certified as PMPs.

• Quality management across the project lifecycle – we develop and apply the appropriate processes in quality control, quality assurance, IV&V and risk management

• Reporting – we understand the importance of delivering quality information to those who will act on it

NICHE AREAS• We are a proven QA partner in large-scale IT projects. Our rigorous

approach to quality control and quality assurance is scalable to IT projects of all sizes.

• Proven record of successful delivery in complex projects with multiple stakeholders and multiple contractors

• Significant experience in applying quality principles to the procurement phase of projects

• Comprehensive and proven methodology for the identification and management of project risks

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KPMG LLP 801 Second Ave, #900, Seattle WA Mark Diamond, Point of Contact Bob Quicke, Point of Contact

(206) 913-6656 [email protected] [email protected]



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KPMG LLP - IT QA Experience

• KPMG’s heritage is one of the largest global accountancy firm’s. We have established processes for determining our independence given our clients business relationships, the nature of a prospective project and the individuals who will serve on the team. We are not a System Integrator but specialize in Business and IT Advisory Services

• KPMG has provided independent assurance and oversight services related to technology projects for more than 30 years. KPMG has a robust Project Management Oversight practice, built on sound methodologies based on PMBOK, IEEE Software Development Standards, SEI’s CMM, ISO/IEC 12207 & COBIT. We can draw upon extensive QA checklists and techniques to enhance and apply the state’s QA practices to specific project situations in order to add value

• We have deep experience in delivering IT QA services to government clients. Some of our recent projects include high-profile engagements with large government entities such as the City and State of New York, State of California, Commonwealth of Massachusetts, State of New Jersey, State of Indiana, State of Florida, and many federal agencies including the Department of Defense.

• Our QA role on these projects has included the full range of QA Services described by the state

• We have worked with the following state agencies :

Department of Administrative Services Department of Consumer and Business Services

Oregon Department of Transportation Department of Fish and Wildlife

Department of Human Services Department of Revenue

Department of Education Oregon Employment Department

Oregon State Treasury Oregon Youth Authority

Public Employees Retirement System Teacher Standards and Practices Commission

Economic and Community Development Department

Oregon Judicial Department

• We are experienced in reporting in the public domain and providing objective and practical advice over the entire lifecycle of the project

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KPMG Skill Sets

• In the U.S. we have more than 1,400 advisory professionals holding an advanced certification relevant to IT QA (such as CISA, CISSP, CPAM, Six Sigma, PMP, etc.) including more than 400 Project Management Professionals (PMP)

•We can offer a well rounded team of professionals with deep operational experience in the full spectrum of government services including human services, finance, administration, public safety, and public health.

•We understand the agencies that administer these programs including how they are organized, their mission and charter, relevant regulatory authorities, and operational processes.

•Our team has acted in a QA capacity in large system integration efforts, information security implementations and package implementations (SAP, PeopleSoft, Oracle, Siebel, Cúram)

•Our Core QA team is based in Portland and will bring in specific skill sets as needed

•The experience and depth of our team is a critical component of our service to help the state manage risk on these critical and complex IT Projects

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Niche Areas

• In addition to core skills of QA for large and complex IT programs, we would emphasize the relevant skill specializations that will be valuable in conducting pier reviews

• Information security and privacy

•Requirements specifications

•Software testing and validation

•Financial controls

•ERP and package implementation

• Identity and Access management

• IT general controls

•Data reconciliation

•Benefits management and realization

•Organization change management

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Maximus, Inc. 20055 SW Pacific Hwy, #107, Sherwood OR Steven J. Esposito, Point of Contact



2828

Profile:MAXIMUS, Inc.

MAXIMUS provides services to 4,000 government clients, including all 50 states, numerous counties, cities, and other local government entities across the United States.

MAXIMUS has 6,000+ employees and 280 offices

Core Consulting Practice Areas Include: Health and Human Services Program Integrity Services Systems Integrity Services Education Programs – K-12 and Higher Education Enterprise Resource Planning Systems

Consulting Service Lines Include: Technology Advisory, Planning, and Procurement Support Project Management and Independent Oversight Services Program Performance Improvement Services Financial Services

Healthy financial condition and strong balance sheet provides corporate stability and ensures resource availability to complete contractual commitments

Our people understand

government’s business processes,

understand its financial and

programmatic issues, care about the

populations agencies serve, and live our

mission: Helping Government Serve the People®

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MAXIMUS brings extensive experience in delivering project management oversight, quality assurance, Independent Verification and Validation (IV&V), and related services for major information technology projects.

Independence and objectivity Structured, rigorous, standards-based

methodologies Proven tools and templates Experienced subject matter experts Deep technical and program knowledge Successful oversight of all major system

development vendors Focus on risk identification and

avoidance

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MAXIMUS has assisted the vast majority of States with Quality Assurance and IV&V of their major system development initiatives, including the State of Oregon.

Child Support• Alabama • Florida • Michigan

SACWIS• Illinois• Maryland• New York• Oregon

MMIS• Delaware• Louisiana• Massachusetts

WIC/EBT• Florida • Kentucky • Minnesota• Oklahoma • Virginia• Washington• Wisconsin

Labor• Kansas• Pennsylvania • Missouri

Public Assistance• Colorado• Michigan • Missouri • New Jersey

ERP• Alaska• Florida • Michigan• New York City

PERS• Hawaii • Missouri

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MTG Management Consultants 1111 Third Ave, #3010, Seattle WA Christopher Reh, Point of Contact



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MTG Management Consultants, LLC

Contact Information

1111 Third Avenue, Suite 3010Seattle, Washington 98101-3292206-442-5010206-442-5011www.mtgmc.com

Mr. Christopher A. Reh, Senior [email protected]

Mr. Robert J. Marlatt, [email protected]

MTG focuses exclusively on serving state and local government organizations across the country.

We have proven assessment tools and reporting mechanisms.

Our professional consultants understand the unique qualities of managing complex projects in a public sector environment.

We add value to our clients by helping them complete successful projects.

We effectively communicate with business executives, program managers, and project managers.

We are flexible and can adapt to your situation.

MTG has completed over 60 quality assurance (QA) projects.

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Approach to QA

QA Framework Key Questions

Outcomes Realization Assessment

Will the project achieve its expected outcomes?

Project Operations Assessment

Does the project follow standard project practices?

Deliverables Quality Check

Do project deliverables contribute to achieving project outcomes?

Project Risk Identification

What project risks can cause problems?

Project Management Institute, Inc., Project Management Body of Knowledge (PMBOK).

Program management.

Portfolio management.

Information Technology Infrastructure Library.

COBIT.

Proven QA framework.

Tailored assessment cycles.

» Monthly or quarterly assessment cycles.

» Full-time presence.

Domain expertise.

» Human services.

» Public safety.

» Administration and Finance.

» Pensions.

» Employment security.

» Transportation and motor vehicles.

Experience working with Oregon agencies and EISPD.

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Sample QA Project Successes

State Organization Project Topical Area

Alaska Alaska Office of Children's Services

ORCA System Post-Implementation QA and Technical Assistance

Health and Human Services

Colorado Colorado Department of Public Safety

CBI/CDPS Switch Replacement IV&V State Public Safety

Kansas Kansas Public Employees Retirement System

QA and Management Support Labor and Employment

New York New York City QA on the Integrated Justice Initiative Justice and Public Safety

Oregon Oregon Department of Administrative Services

QA for Security Enterprise Initiatives for DAS Enterprise Information Strategy & Policy Division

Information Technology Management

Oregon Oregon Liquor Control Oregon OLCC QA Information Technology Management

Oregon Multnomah County, Oregon Ongoing Project Management Assistance and Monitoring

Justice and Public Safety

Washington Washington State Department of Information Services

QA on the Case and Management Information System Project

Health and Human Services

Washington King County Office of Information Resource Management

Benefits Health Information Project QA Health and Human Services

Washington Washington State Patrol Electronic Citation (eCitation) Prototype QA Justice and Public Safety

Washington Washington State Employment Security Department

Employment and Training Case Management System Implementation QA

Labor and Employment

Wisconsin City of Milwaukee Employees' Retirement System

Project Management Supporting Implementation of New Employee Retirement System

Labor and Employment

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Public Knowledge LLC 1911 SW Campus Dr, #457, Federal Way WA Ken D. Disbrow, Point of Contact



36 Public Knowledge LLC

Long and Strong Relationships

Have strong relationship with Oregon since 1991 when we started work at Employment.

We’ve done multiple engagements for all our clients in Oregon. This says something about the quality of our work and strength of our approach.

Clients include: DHS, OYA, DOC, ODOT, DMV, Employment, DAS, SOS.


Pragmatism over Theory Our approach is based on experience not just

academic theory QA approach is based on work with past clients who

have had difficulty but been successful. Based on empirical evidence – not guess work.

Solution oriented – we don’t just list problems, we recommend solutions.

Active focus – our job is to make you successful not point out problems. We work cooperatively to devise and implement solutions.

Candor with you, diplomacy always in public forums. We are independent of all systems integrators and developers.


Broad Experience

Clients outside Oregon Include: MT DPHHS, MT SOS, ID DOT & DMV, IDHW, WA DSHS, WA DOE, WY DFS, WY DHS, CO DHS…

Our staff have practical experience as: CIO’s, State Program Managers, Programmers, Journalists before they became consultants.

http://www.pubknow.com

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SysTest Labs, Inc. 216 16th Street, #700, Alamosa CO Roger Sherman, Point of Contact



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SysTest Labs is a national leader in Quality Assurance, Independent Verification and Validation, Software Test Engineering, and consulting services.

Based in Denver since its inception in 1996, SysTest Labs has provided its services across a broad spectrum of industry and government clients across North America.

SysTest Labs is one of three testing labs certified by the National Institute of Standards and Technology (NIST) by its National Voluntary Laboratory Accreditation Program (NVLAP)

Institute of Electrical and Electronics Engineers (IEEE) for IV&V, Software Test Design, Software Test Planning and Software Test Implementation, and Quality Assurance

Internal Standards Organization (ISO)

The Capability Maturity Model Integration (CMMI) of the Carnegie Mellon University’s Software Engineering Institute (SEI)

Member of the IGDA Quality Assurance Special Interest Group

Other certifications include Voting System Test Lab certification by the Election Assistance Commission, Project Management Institute-Project Management Professionals, ASTQB-ISTQB (American and International Software Test Quality Boards)

Who is SysTest Labs?

Our highly skilled staff includes:

PMP-certified project managers, subject matter business experts, IV&V engineers, certified automation specialists, software application test specialists, code review analysts, and certified security experts

Our portfolio:

Extends to over 250 customers in various industries both private and public.

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SysTest Labs provides the following services:

Quality Management, including Quality Planning, Quality Assurance, Quality control and Testing

Independent Verification and Validation, including business requirements and technical performance audits

Outsourced Software Test Engineering, including Functional, Regression, System, Integration and Compatibility Software Testing (Load, Stress and Performance Testing)

Security Assessments including, Vulnerability Assessments, Application Security, Secure Code Reviews, and Security Architecture

What do they do?

Project Management (P)Quality Management / IV&V (Q) Test Management (T)

SLP Name SLP Title SLP Name SLP Title SLP Name SLP Title

P-Init Project Initiation Q-Plan Planning T-Plan Test Planning

P-Plan Project Plans Q-Asses Assessment T-Dsgn Test Design

P-ContrProject Monitor

and ControlQ-Req

Requirements Management

T-Data Test Data Management

P-Close Project Close Q-Test Test T-Exec Test Execution

Q-RiskRisk

ManagementT-Metr Test Metrics

T-Rep Test Reporting

Task 1. Quality Management PlanningTask 2. Quality Control (QC) - review of work productsTask 3. Quality Assurance (QA) - review of processesTask 4. Independent Validation and Verification - testingTask 5. Risk Assessment

Oregon DAS EISPD“SOW”

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What differentiates them?

Specific strengths for the State of Oregon DAS EISP IT Oversight Program

We are a Quality Assurance firm. Our entire focus is on QA/IV&V…. No solutions, no development, no products.

We are a company deploying our services with Independence Scored the highest of all vendors in both Technical and Cost We also offer technical performance audits and compliance servicesOur standards-based focus brings a level of complementary technical expertise

not customarily found in other niche domain consultancies or large generalist companies; Test Management, Security Assessments including, Vulnerability Assessments, Application Security, Secure Code Reviews, and Security Architecture

Our “Organizational Assets” office provides our QA Agents and field experts with structure, consistency, and a well defined standards based methodology

We have a Testing Lab in Denver providing some security operations and outsourced automated Testing Services

For question contact

Roger ShermanPractice Director

Government West

[email protected](916) 425-8282


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Technisource (DBA name of Spherion, Inc.) 9600 SW Oak Street, Ste. 340, Tigard OR Jeff Walker, Point of Contact


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Technisource 7th largest IT services firm in North America

8,000+ employees & consultants

55+ branch offices coast to coast

Core competency in SQM for more than 40 years

Comprehensive and flexible suite of methodologies

Innovative solutions for each client’s unique business

TECHNOLOGYRECRUITING & STAFFING

TECHNOLOGYSOLUTIONS

MANAGEMENT SERVICES

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SQM Services

Solution Identification Process (SIP) Quality Management Handbook Quality Management System Project Management Handbook /

PMBOK

Quality Planning—Standards—Process Assessment

Quality Control—Focused on business risk—Checkpoints taken to

compare deliverables to requirements

• Process Review• Deliverables Review• Software Testing

SERVICESSERVICES Quality Assurance

—Focused on project risk—Monitor project’s performance to scope, schedule, & budget requirements

Risk Management—Process risk—Project risk—Product risk

METHODOLOGIES eVTPSM Rapid Business Driven Testing (RBDT) Risk Assessment Handbook

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Experience State of Georgia, Department of Administrative Services

Provided QA services for the implementation of a state-wide asset management tool and process

Monitored compliance with project scope, schedule and budget requirements Monitored the implementation vendor’s compliance to contract terms Facilitated early detection of risks and issues

City of New York, Office of Payroll Administration Provided QA services for the implementation of a City-wide Timekeeping and Workforce

Management System capable of supporting up to 300,000 City employees Provided SMEs in a variety of roles including UAT, software testing, performance testing

business analysis, project management, contract management, accounting, training, and application development

CA Health and Human Services Agency, Office of Systems Integration Provided QA services for the conversion of legacy Case Management Information and

Payrolling System for all California counties Reviewed deliverables and processes to ensure that they met applicable standards Provided quality assurance report for each process audit Provided Quality Assurance inputs in developing project work products Identified and monitored project risks

1 it qa services contractors case associates, inc. 14674 se sunnyside rd, #148, clackamas or chicago...

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state of oregon

oregon qa experience

prior oregon experience

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years of qa experience

qa hours

qa engagements

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