1 facilitating a policy learning process on nqf: what have we learnt? fourth eca education...

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1 Facilitating a policy learning process on NQF: What have we learnt? Fourth ECA Education Conference Vaclav Klenha Tirana, 25 October 2007

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Page 1: 1 Facilitating a policy learning process on NQF: What have we learnt? Fourth ECA Education Conference Vaclav Klenha Tirana, 25 October 2007

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Facilitating a policy learning process on NQF:

What have we learnt?

Fourth ECA Education Conference

Vaclav Klenha

Tirana, 25 October 2007

Page 2: 1 Facilitating a policy learning process on NQF: What have we learnt? Fourth ECA Education Conference Vaclav Klenha Tirana, 25 October 2007

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ETF projects on NQF 2005-2008

• NQF in Central Asia (KAZ, KYR, TAJ, UZB)

• NQF in South Caucasus (ARM, AZE, GEO)

• NQF in Russian Federation and Ukraine

• NQF in Mediterranean (EGY, JOR, MAR, TUN)

Page 3: 1 Facilitating a policy learning process on NQF: What have we learnt? Fourth ECA Education Conference Vaclav Klenha Tirana, 25 October 2007

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Policy learning cycle for ETF National Qualification Framework project

Central Asia2005 - 2007

New policy that fits in institutional and political context

Understanding the wider issues of the classifier problem

Urgent and practical problem:

Classifier

Application of new in-sights to re-analyze home situation

Demonstration and familiarisation with practice examples

Page 4: 1 Facilitating a policy learning process on NQF: What have we learnt? Fourth ECA Education Conference Vaclav Klenha Tirana, 25 October 2007

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Interim results (in ECA)

• Occupational profiles and (some) qualification profiles in the pilot sector of tourism, with horizontal and vertical links at different levels (see example on next two slides taken from the Kyrgyz interim report)

• Drafts or ideas about a national NQF policy paper in each country

• Discussion ongoing about opportunities for (sub)regional cooperation at both national and pilot sector levels

Page 5: 1 Facilitating a policy learning process on NQF: What have we learnt? Fourth ECA Education Conference Vaclav Klenha Tirana, 25 October 2007

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Tourism Restaurant Service

Hotel Service Common features of occupations

1st Level Courier

Kitchen steward Cloakroom attendant Linen-keeper Kitchen cleaner Dishes cleaner

Linen –keeper Cloakroom attendant Maid Laundress Presser

Mechanical work, routine, responsible only for own activity

2nd Level Porter Secretary Cashier Cook of field kitchen Agent tour orders

Barman Cook Waiter Foreman Baker Pastry cook Bartender

Porter Door keeper Booking clerk Foreman Rooms serviceman

Works with client, represent the company, provide information to the client, routine work, responsible for himself/herself

3rd Level Attendant Booking and selling operator Animator Advertising and selling agent Booking and selling agent Agent on incoming and outgoing internal tourism, Guide, guide – interpreter, tour-guide

Chef Manager of feeding point Pastry chef Department Manager of feeding point cleaning Supply Agent

Receptionist Administrative Secretary Foreman Porter-Receptionist Manager Selling and advertisement agent Accommodation manager Laundry manager Office manager Engineer Supply Agent

Managers the group of people, works in accordance with group of people, has authority to make decisions in certain sector of issues.

Page 6: 1 Facilitating a policy learning process on NQF: What have we learnt? Fourth ECA Education Conference Vaclav Klenha Tirana, 25 October 2007

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Tourism Restaurant Service

Hotel Service Common features of occupations

4th Level Manager advertising Reservation and Selling Manager on visa and work with clients Manager PR, HR and Finance, Manager of tour product Instructor – methodologist Accountant

Head waiter Manager of conferences and banquets Manager of training department Accountants Inspector on prices control Marketing and advertising manager

Administrator of booking and selling department Senior manager Personnel Manager Chief Engineer Inspector on prices control Accountant Head of IT Advertising and Marketing Manager

Responsible for personnel, marketing strategies, manages activity of different company sectors, wide range of issues with the right to make decisions Responsible for employees competence

5th Level General Manager (Director) Chief Accountant

Manager Chief Accountant

Manager Chief Accountant

Elaborates all company policy and program of its implementation, executes monitoring and evaluation of company profitability. The person who makes the final decision.

Page 7: 1 Facilitating a policy learning process on NQF: What have we learnt? Fourth ECA Education Conference Vaclav Klenha Tirana, 25 October 2007

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Key issues encountered

• High interest and involvement of participating employers and schools, but still rather low by ministries of education and labour

• Shift from an education-input based Classifier to a learning-outcome based Qualifications Framework

Page 8: 1 Facilitating a policy learning process on NQF: What have we learnt? Fourth ECA Education Conference Vaclav Klenha Tirana, 25 October 2007

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Qualification Cycle

Occupations Occupational profiles

Educational programmes

Assessment practices

Qualification profiles

Page 9: 1 Facilitating a policy learning process on NQF: What have we learnt? Fourth ECA Education Conference Vaclav Klenha Tirana, 25 October 2007

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Questions NQF teams are dealing with

• What are the main problems experienced with identifying and formulating occupational profiles and qualification profiles?

• How should this work be organised in your country? Who should do it? Who should be involved? What are the challenges?

• From qualifications to curricula: what would be the steps to secure that qualification profiles will be translated into appropriate curricula (including assessment) and teacher roles in schools and training centres?

Page 10: 1 Facilitating a policy learning process on NQF: What have we learnt? Fourth ECA Education Conference Vaclav Klenha Tirana, 25 October 2007

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Thank you for your attention!

E-mail: [email protected]