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EUPAN:Contribution to the

Helsinki 14th September 2006

Alejandro Moya

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EUPANeGovernment Action Plan

• From eEurope to i2010• Action Plan• Activities under CIP PSP• EUPAN in Declaration and Action

Plan• Conclusions and suggestions

• From eEurope to i2010• Action Plan• Activities under CIP PSP• EUPAN in Declaration and Action

Plan• Conclusions and suggestions

Agenda

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From eEurope 2005 to i2010eEurope 2005

eGovernment subgroup meetings started 2003

Ad-hoc groups 2005

Signposts document summarises conclusions

Ministerial Declaration 25th November 2005

Action Plan 25th April 2006

Council Conclusions 8th June 2006

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eGovernment Action Plan5 Priority Objectives

InclusiveeGovernment

InclusiveeGovernment

ePartici-pation

ePartici-pation

MeasurementMeasurement

Sharing Sharing

EfficiencyEffectiveness

EfficiencyEffectiveness

eProcurementeProcurement eIDM eIDM

High ImpactServices

High ImpactServices

Key Enablers

Key Enablers

Other High Impact Services

Other High Impact Services

eDocuments,l.t. archiving

eDocuments,l.t. archiving

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i2010 eGov subgr and ad-hocsi2010

Ad-hoc groups start meeting

eProcurement and eID already in January focus Roadmaps

followed by E&E focus indicators

followed by Inclusive eGov focus set-up, objectives and GP

1st i2010 eGovernment subgroup meeting

11 May 2006 following mandate from i2010 HLG (20th April)

Further work on Roadmaps

Launch call eParticipation Preparatory Action

2nd i2010 eGovernment subgroup meeting

13th September following Conference and side to side EUPAN

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Milestones Action Plan

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Activities: eProcurement

Actions

The most demanding challenges in eProcurement are:

Interoperable electronic signature & administrative dossier for eProcurement.

Awareness of Public Administrations at all levels, political buy-in and sharing.

Awareness visibility and buy-in for the “100% and 50%” objectives, benefits and issues are well understood by all stakeholders.

Policy development consensus building, common specifications, etc.

Good Practice exchange learn from each other and share experience, common specifications, building blocks, etc.

Pilots feasibility, learn from experience, refine common specifications and building blocks for shared reuse. A cross-border pilot shall be able to address and provide solutions showcasing how to deal with eSignatures and administrative information.

Other High Impact Services, …. to be addressed

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Activities: eIDM

The most demanding challenges in eIDM are: Interoperable eIDM reaching consensus.

Actions of specific nature needed for eIDM include:

Policy development and support to provide strong leadership and reach consensus on issues such as common eIDM specifications, etc.

Mutual cross-border recognition of eID pilot to learn from experience, refine common interoperable specifications and create building blocks for shared reuse.

Authentic eDocuments, long term archiving, …. to be addressed.

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Activities: E & EThe most demanding challenges in E&E are: Impact oriented benchmarking.

Sustainable sharing.

The actions needed for Sharing include:

Ministerial Conference 2007 - 2009.

eGovernment Awards 2007 - 2009.

Good Practice Exchange and fostering transfer.

The actions needed for Measurement include:

Benchmarking, benchlearning and user impact surveys.

Promotion of the common framework, impact & networking.

Awareness about E&E “gains” (supported by case analysis).

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Activities: Inclusive eGov

The most demanding challenges in Inclusive eGov are:Accessible eGov Inclusive Front office (accessibility,

multichannel…).

Inclusive eGov services Back office redesign for inclusive services

Actions of specific nature needed for Inclusive eGovernment include:

eAccessibility guide.

Multiplatform strategies.

Pilots Accessible online Front office & Empowered civil servants/intermediaries for Inclusive eGov.

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Activities: eParticipationThe most demanding challenges in eParticipation are: Learning from Good Practices.

Piloting eParticipation experiences.

Actions of specific nature needed for Inclusive eGovernment include:

Assessment of state of play in MSs.

Pilots on eParticipation and democratic decision making.

Linked to the development of preparatory action

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CIP PSP

The CIP PSP is expected to cover the Activities of the Action Plan.

CIP PSP Committee input

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EUPAN vs. Declaration

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NO CITIZEN LEFT BEHIND – INCLUSION BY DESIGN During 2006 and 2007, Member States will, through the European Public

Administration Network, exchange experiences in developing policies which are inclusive by design, for example, in citizen-centric service delivery or the use of multi-channel architectures.

Action Plan Focus on multi-channel strategies, inclusive policies and good practic solutions.

USING ICT TO MAKE A REALITY OF EFFECTIVE AND EFFICIENT GOVERNMENT

The effective use of ICT can also help widen and deepen participation in democratic debate and decision-making.

Share experiences in, the use of eGovernment solutions to reduce the administrative burden on businesses and citizens, in the innovative use of ICT to increase effectiveness and efficiency of public administrations and in the innovative use of ICT to increase transparency and accountability, all while fully respecting data protection legislation. Where appropriate, Member States will make use of the European Public Administration Network for such sharing of experiences.

Action Plan Linking EUPAN’s innovative public services to Good Practice Framework

EUPAN: Sharing experiences

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National initiavities

•National eGovernment Programmes

•Structural funds

•Lisbon (eGov part of national plans)

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Conclusions

Sharing experiences

In particular national cases of :

•Inclusive eGovernment

•Efficiency & Effectiveness

More generally Good Practice Exchange

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Suggestions for discussionWith a focus on sharing experiences

Cover at EUPAN meetings Action Plan Topics.

In particular :

•Inclusive eGovernment

•Efficiency & Effectiveness

•Good Practice Exchange

•National initiatives supporting of the Action Plan

Back to back meetings (at least one annually)

Political support