1 developed by the canadian nurses association and the registered nurses association of ontario...
TRANSCRIPT
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Developed by the Canadian Nurses Association and the Registered Nurses’ Association of OntarioAdapted for use by [name of PEACE site]
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MODULE 5: HEALTHY
WORK ENVIRONMENTS
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• Two-year national project between Canadian Nurses Association and the Registered Nurses’ Association of Ontario from April 2010
– March 2012
• A series of education sessions implemented in 10 PEACE Sites across Canada
• Topics included are recognizing elder abuse; when and how to report elder abuse; how to intervene; and what you can do to
prevent elder abuse
• Resources and materials on NurseONE
Promoting Awareness of Elder Abuse in Long-Term Care
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ObjectivesBy the end of this module, the learner will be able to:1. Define healthy work environment2. State three factors that contribute to abuse within
long term care3. Explain the relevance of a healthy work environment
to elder abuse4. Explain how a healthy work environment may be
improved within your own long-term care setting
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Definition
Practice settings that maximize the health and well-being of all staff, quality resident
outcomes, organizational performance and societal outcomes
RNAO, Healthy Work Environment Best Practice Guidelines Program5
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How would you describe a healthy work environment?
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Why Promote a Healthy Work Environment?
Results in improvement in:• Quality of care provided to Residents• Quality of work environment and Resident
outcomes• Staff satisfaction and retention
A healthy workplace can promote an abuse free environment!
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Features of a healthy work environment are:
• Manageable work load• Flexibility of schedules• Availability of continuing education• Freedom to make independent decisions• Interprofessional team work is supported• Positive relationships with colleagues• Effective communication among team and throughout
organization
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Features of a healthy work environment:• Participation in decision making at unit and
organizational levels• A Resident/person centered culture is nurtured • Occupational and health safety policies exist • Appreciation of cultural diversity• Processes in place to address ethical concerns
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Work Environment Factors Which May Contribute to Abuse:
• Nature of policies• Nature of staff training• Staffing levels• Work-related stress• Types of residents in our care
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Factors in the long term care work environment that may contribute to elder abuse
• Increased complexity of resident care needs• Increased percentage of individuals with dementia and responsive
behaviors• Limited education in managing behaviors related to
dementia• Attempts to “control” responsive behaviors get out of hand • Task focused care versus person centered care• Limited resources
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• At [your home]• Within [your organization]• Regionally/provincially
What has been done in our organization to improve the work environment?
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Factors in the long term care work environment that may contribute to elder abuse• Increased complexity of resident care needs
• Increased percentage of individuals with dementia and responsive behaviors
• Limited education in managing behaviors related to dementia
• Attempts to “control” responsive behaviors get out of hand • Task focused care versus person centered care• Limited resources
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What can you do to create a healthy work environment?
Teamwork:• Mutual respect• Trust• Openness• Communication• Cooperation
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What can you do to create a healthy work environment?
Professionalism:• Refer to educational resources• Share your ideas• Think about your strengths and areas for
improvement• Provide your input into decisions• Get involved
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What can you do to create a healthy work environment?
Diversity:• Be open minded and respectful of all
colleagues• Be co-operative with one another• Refuse to participate in discrimination,
harassment, gossiping and bullying
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How do you see the Healthy Work Environment being improved in your
long-term care setting?
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[Optional Excercise]
Write down one thing that you will change or do differently as a result of attending the PEACE Prevention of Elder Abuse education sessions?
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Taking care of each other and the
Resident’s Home that we work in is
critical because we are the caretakers of Residents in LTC!
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Key Points
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Questions?
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Resources
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Thank you for participating in the educational curriculum for this
national initiative.