1 c-iv / wis & state fraud bureau tax intercept training
TRANSCRIPT
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C-IV / WIS C-IV / WIS &&
State Fraud Bureau State Fraud Bureau
Tax Intercept TrainingTax Intercept Training
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AgendaAgenda Schedule of C-IV / WIS InterfaceSchedule of C-IV / WIS Interface Establishment logic and timelineEstablishment logic and timeline Decrease / Suspend / Reactivate logic and timelineDecrease / Suspend / Reactivate logic and timeline Increase logic and timelineIncrease logic and timeline Deletion logic and timelineDeletion logic and timeline Address Change / Alias logic and timelineAddress Change / Alias logic and timeline Annual BalancerAnnual Balancer C-IV pages affecting Tax InterceptC-IV pages affecting Tax Intercept Tax Intercept Reports in C-IVTax Intercept Reports in C-IV Tax Intercept Reports not in C-IVTax Intercept Reports not in C-IV Additional InformationAdditional Information QuestionsQuestions
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Schedule of the C-IV / WIS Schedule of the C-IV / WIS InterfaceInterface
C-IV to WIS:C-IV to WIS: Weekly on Friday nights after 8pmWeekly on Friday nights after 8pm
Timeline for processing of records from C-Timeline for processing of records from C-IV through WIS back to C-IV:IV through WIS back to C-IV: All incoming records from C-IV are processed All incoming records from C-IV are processed
on a weekly basis. If records are received on a on a weekly basis. If records are received on a Friday they are processed the following Friday they are processed the following Wednesday or Thursday and the County Wednesday or Thursday and the County Cleared Edits and County Edit Error reports Cleared Edits and County Edit Error reports are sent to Tumbleweed at that time.are sent to Tumbleweed at that time.
All records are posted at TOP/FTB the All records are posted at TOP/FTB the following week after they are received.following week after they are received.
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RecoveRecovery ry
AccouAccount nt
Detail Detail PagePage
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Establishment logicEstablishment logic
C-IV determination logic on who to Establish. 1) The Recovery Account Responsible Party must have an "Active" status 2) The Responsible Party must have their Tax Intercept indicator marked
as "Yes" 3) Must be a "Regular" Recovery Account 4) Recovery Account must have one of the following cause codes:
- Food Stamps IPV Waiver - Food Stamps IPV ADH - Food Stamps IPV Court - Cash Potential IPV - Cash IPV Waiver - Cash IPV ADH - Cash IPV Court - Food Stamps Admin Error prior to 3/2000 - Food Stamps Admin Error after 3/2000 - Food Stamps IHE - Cash Admin Error - Cash Client Error - Cash Late QR7
C-IV establishes WIS accounts per Recovery Account Responsible Party.C-IV establishes WIS accounts per Recovery Account Responsible Party. C-IV does not roll up multiple debts into one WIS accountC-IV does not roll up multiple debts into one WIS account Each Recovery Account is established independently per Responsible PartyEach Recovery Account is established independently per Responsible Party Unique Establishment = County Code / Social Security Number / Delinquency Unique Establishment = County Code / Social Security Number / Delinquency
DateDate
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5) Recovery Account must be for one of the following program types:5) Recovery Account must be for one of the following program types: - Food Stamps- Food Stamps - CalWORKs- CalWORKs - Diversion- Diversion - Homeless Assistance Permanent- Homeless Assistance Permanent - Homeless Assistance Temporary- Homeless Assistance Temporary - Immediate Need- Immediate Need
6) For Food Stamps, the balance of the Recovery Account must be greater 6) For Food Stamps, the balance of the Recovery Account must be greater than or equal to $25.00than or equal to $25.00
7) For Cash Aid, the balance of the Recovery Account must be greater 7) For Cash Aid, the balance of the Recovery Account must be greater than or equal to $10.00than or equal to $10.00
8) Recovery Account Notification Date must at least 90 days before the 8) Recovery Account Notification Date must at least 90 days before the date we submit the record to WIS. The Notification Date is the date the date we submit the record to WIS. The Notification Date is the date the Recovery Account is made Recovery Account is made "ActiveActive“.
9) Recovery Account must be 9) Recovery Account must be "ActiveActive" or or "SuspendedSuspended" with one of the with one of the following reasons:following reasons:
- Unable to Locate- Unable to Locate - Prison- Prison - Cost- Cost - Expired Statute- Expired Statute - Tax Intercept- Tax Intercept - Admin Decision- Admin Decision
10) The Responsible Party must not have an 10) The Responsible Party must not have an "Activective" program person program person status for the same program type in the same Countystatus for the same program type in the same County
11) The Responsible Party cannot be a duplicate person where the other 11) The Responsible Party cannot be a duplicate person where the other person is person is "ActiveActive" on a program of the same type in the same County. on a program of the same type in the same County.
Establishment logic - Establishment logic - ContinuedContinued
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12) Responsible Party has not made a voluntary payment within 90 days before 12) Responsible Party has not made a voluntary payment within 90 days before the date we submit the record to WIS. A voluntary payment is considered:the date we submit the record to WIS. A voluntary payment is considered:
- Cash- Cash - Check- Check - EBT Cash- EBT Cash - EBT Food Stamps- EBT Food Stamps - Food Stamp Coupons- Food Stamp Coupons - Money Order- Money Order - Other Agency Collection- Other Agency Collection - Lien- Lien - Wage Garnishment- Wage Garnishment - Revenue and Reimbursement collection- Revenue and Reimbursement collection
13) Responsible Party must not have an 13) Responsible Party must not have an "ActiveActive" or or "SuspendedSuspended" Tax Intercept Tax Intercept Account for the same Recovery Account.Account for the same Recovery Account.
14) Responsible Party has not made an involuntary payment to a Recovery 14) Responsible Party has not made an involuntary payment to a Recovery Account associated to the same program type in the same County within 90 Account associated to the same program type in the same County within 90 days before the date we submit the record to WIS. Involuntary payments are days before the date we submit the record to WIS. Involuntary payments are considered:considered:
- Benefit Reductions- Benefit Reductions - Payment Reductions- Payment Reductions - Equitable Estoppels- Equitable Estoppels - Offset- Offset
15) Responsible Party must have been discontinued from the program more 15) Responsible Party must have been discontinued from the program more than 90 days before the date we submit the record to WIS.than 90 days before the date we submit the record to WIS.
16) Responsible Party must be 18 years of age or older on the date we submit 16) Responsible Party must be 18 years of age or older on the date we submit the record to WISthe record to WIS
NOTE: SCR #40389 will resolve RP’s who were under 18 at time of RA Discovery DateNOTE: SCR #40389 will resolve RP’s who were under 18 at time of RA Discovery Date
Establishment logic - Establishment logic - ContinuedContinued
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Processing time for Processing time for EstablishmentsEstablishments
C-IV sends records to Tumbleweed on Friday night.C-IV sends records to Tumbleweed on Friday night.
WIS picks up the records on the following WednesdayWIS picks up the records on the following Wednesday Address VerificationAddress Verification
TOP records only. WIS and TOP processing are a monthly process. WIS TOP records only. WIS and TOP processing are a monthly process. WIS processing is generally the 3rd week, depends on TOP's schedule for that processing is generally the 3rd week, depends on TOP's schedule for that month.month.
No address processing during December. No address processing during December. Notification to customerNotification to customer
TOP records: Match No Match records are returned from TOP to WIS on a TOP records: Match No Match records are returned from TOP to WIS on a monthly basis (except January). Address Match notification is sent to the monthly basis (except January). Address Match notification is sent to the customer with the next weekly processing following receipt of the file from customer with the next weekly processing following receipt of the file from TOP. TOP.
Pre-Offset notification lettersPre-Offset notification letters TOP records: Once the Address Match record is received, letters are sent TOP records: Once the Address Match record is received, letters are sent
to TOP debtors with the next weekly processing.to TOP debtors with the next weekly processing. FTB records: Pre-Offset notification letters are sent to FTB debtors within FTB records: Pre-Offset notification letters are sent to FTB debtors within
a week of processing the establish records. (FTB is still on an annual a week of processing the establish records. (FTB is still on an annual system. Once a year usually in September ALL FTB debtors are sent a Pre-system. Once a year usually in September ALL FTB debtors are sent a Pre-Offset notice.) Offset notice.)
Forwarding of establishment records to FTB/TOPForwarding of establishment records to FTB/TOP FTB: Once the 30 day requirement has been met with the Pre-Offset notice FTB: Once the 30 day requirement has been met with the Pre-Offset notice
the establish records are sent to FTB with the next weekly processing.the establish records are sent to FTB with the next weekly processing. TOP: Once the 60 day requirement has been met with the Pre-Offset notice TOP: Once the 60 day requirement has been met with the Pre-Offset notice
the establish records are sent to TOP with the next weekly processing. the establish records are sent to TOP with the next weekly processing.
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Monday Tuesday Wednesday Thursday Friday
1 2 3 4 5
8 9 10 11 12 C-IV batch runs and finds
all Recovery Accounts meeting criteria needing Established at WIS. Creates File and deposits file on Tumbleweed.
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WIS picks up file from Tumbleweed and processes it. WIS creates Cleared Edit & Edit Error reports and deposits reports on Tumbleweed.
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WIS begins Address Verification, Notification to Customer, Pre-Offset Notification Letter and Forwarding establishment to FTB/TOP process
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C-IV picks up WIS Reports off Tumbleweed and populates C-IV WIS Reports.
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Establishment logic calendarEstablishment logic calendar
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Tax Tax InterceInterce
pt pt Detail Detail PagePage
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Decrease / Suspend logicDecrease / Suspend logic C-IV determination logic for Decrease:C-IV determination logic for Decrease:
1) The Recovery Account Responsible Party is "Active"1) The Recovery Account Responsible Party is "Active" 2) The Tax Intercept Account has not been suspended or deleted2) The Tax Intercept Account has not been suspended or deleted 3) The balance has decreased on the Recovery Account that is not the 3) The balance has decreased on the Recovery Account that is not the
result of a Tax Intercept transaction.result of a Tax Intercept transaction. C-IV determination logic for Suspend:C-IV determination logic for Suspend:
1) Recovery Account must be for program 1) Recovery Account must be for program "Food Stamps". 2) Tax Intercept Account is currently not suspended or deleted2) Tax Intercept Account is currently not suspended or deleted 3) Responsible Party is active3) Responsible Party is active 4) The Responsible Party has a SSN number in C-IV4) The Responsible Party has a SSN number in C-IV 5) Recovery Account balance is not "0"5) Recovery Account balance is not "0" 6) The Responsible Party is active on same program type on any case 6) The Responsible Party is active on same program type on any case
in the same Countyin the same County 7) Recovery Account is suspended with a reason other than one of the 7) Recovery Account is suspended with a reason other than one of the
following reasons:following reasons: - Unable to Locate- Unable to Locate - Prison- Prison - Cost- Cost - Expired Statute- Expired Statute - Tax Intercept- Tax Intercept - Admin Decision - Admin Decision
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Reactivate logicReactivate logic C-IV determination logic for Reactivation:C-IV determination logic for Reactivation:
1) The Tax Intercept Account is currently suspended.1) The Tax Intercept Account is currently suspended. 2) The Recovery Account is for the Food Stamps program.2) The Recovery Account is for the Food Stamps program. 3) The Responsible Party is not active on same program type 3) The Responsible Party is not active on same program type
on any case in the same Countyon any case in the same County 4) The Recovery Account must be active or suspended with 4) The Recovery Account must be active or suspended with
one of the following reasons:one of the following reasons: - Unable to Locate- Unable to Locate - Prison- Prison - Admin Decision- Admin Decision
5) The Responsible Party is "Active"5) The Responsible Party is "Active" 6) The Responsible Party has a SSN number in C-IV6) The Responsible Party has a SSN number in C-IV -or--or- 1) There exists a Tax Intercept account1) There exists a Tax Intercept account that is in a suspended that is in a suspended
statusstatus 2) The Recovery Account is for the Food Stamps program.2) The Recovery Account is for the Food Stamps program. 3) The Responsible Party is set to have an "Inactive" status. 3) The Responsible Party is set to have an "Inactive" status.
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Processing time for Processing time for Decrease / Suspend / Decrease / Suspend /
ReactivationsReactivations C-IV sends records to Tumbleweed on Friday C-IV sends records to Tumbleweed on Friday
night.night.
WIS picks up the records on the following WIS picks up the records on the following Wednesday.Wednesday. Decrease – TOP/FTB – records are sent to the Decrease – TOP/FTB – records are sent to the
agencies the same week they are processed by WIS. agencies the same week they are processed by WIS. Suspend / Reactivate – TOP records only – records Suspend / Reactivate – TOP records only – records
are sent to TOP the same week they are processed are sent to TOP the same week they are processed by WIS. by WIS.
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Monday Tuesday Wednesday Thursday Friday
1 2 3 4 5
8 9 10 11 12 C-IV batch runs and finds all Recovery Account Transactions meeting criteria needing sent to WIS. Creates File and deposits file on Tumbleweed.
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\WIS picks up file from Tumbleweed and processes it. WIS creates Cleared Edit & Edit Error reports and deposits reports on Tumbleweed.
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WIS sends Decrease record to FTB/TOP. WIS sends Suspend/Reactivate records to TOP.
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C-IV picks up WIS Reports off Tumbleweed and populates C-IV WIS Reports.
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Decrease / Suspend / Reactivate logic calendarDecrease / Suspend / Reactivate logic calendar
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Increase logicIncrease logic
C-IV determination logic for Increase:C-IV determination logic for Increase: 1) The Recovery Account Responsible Party is "Active"1) The Recovery Account Responsible Party is "Active" 2) The Tax Intercept Account has not been suspended or 2) The Tax Intercept Account has not been suspended or
deleteddeleted 3) The balance has increased on the Recovery Account that is 3) The balance has increased on the Recovery Account that is
not the result of a Tax Intercept transaction.not the result of a Tax Intercept transaction.
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Processing time for Processing time for IncreaseIncrease
C-IV sends records to Tumbleweed on Friday night.C-IV sends records to Tumbleweed on Friday night.
WIS picks up the records on the following Wednesday.WIS picks up the records on the following Wednesday. Increase – TOP records: If an Address Match record has not been Increase – TOP records: If an Address Match record has not been
received within the last 60 days, a new address is requested from received within the last 60 days, a new address is requested from TOP. When the Match record is received from TOP, a Pre-Offset TOP. When the Match record is received from TOP, a Pre-Offset notice is sent to the debtor. When 60 days has lapsed, the record notice is sent to the debtor. When 60 days has lapsed, the record is sent to TOP for collections.is sent to TOP for collections.
Increase – FTB records: A Pre-Offset notice is sent to the debtor. Increase – FTB records: A Pre-Offset notice is sent to the debtor. When 30 days has lapsed, the record is sent to FTB for collections. When 30 days has lapsed, the record is sent to FTB for collections.
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Monday Tuesday Wednesday Thursday Friday
1 2 3 4 5
8 9 10 11 12
C-IV batch runs and finds all Recovery Account Transactions meeting criteria needing sent to WIS. Creates File and deposits file on Tumbleweed.
15 1617
WIS picks up file from Tumbleweed and processes it. WIS creates Cleared Edit & Edit Error reports and deposits reports on Tumbleweed.
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TOP: WIS Initiates Address match.FTB: WIS initiates a Pre-Offset Notice.
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C-IV picks up WIS Reports off Tumbleweed and populates C-IV WIS Reports.
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Increase logic calendarIncrease logic calendar
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Deletion logicDeletion logic C-IV determination for Deletion:C-IV determination for Deletion:
1) A Terminate, Void, Written Off, or Compromised transaction has been 1) A Terminate, Void, Written Off, or Compromised transaction has been posted to the Recovery Accountposted to the Recovery Account
2) The Recovery Account has a status of "Terminated"2) The Recovery Account has a status of "Terminated" 3) The current Tax Intercept Account status is not 3) The current Tax Intercept Account status is not "deleteddeleted"..
-or--or- 1) The Tax Intercept Account status is "Active"1) The Tax Intercept Account status is "Active" 2) The Recovery Account balance is less than or equal to 2) The Recovery Account balance is less than or equal to "00"
-or--or- 1) The Tax Intercept Account status is not 1) The Tax Intercept Account status is not "DeletedDeleted" 2) The Recovery Account Responsible Party status is 2) The Recovery Account Responsible Party status is "InactiveInactive"
-or--or- 1) The Tax Intercept Account status is not 1) The Tax Intercept Account status is not "DeletedDeleted" 2) The Recovery Account Responsible Party has a Tax Intercept 2) The Recovery Account Responsible Party has a Tax Intercept
indicator of "No"indicator of "No"
How to delete a Responsible Party from Tax InterceptHow to delete a Responsible Party from Tax Intercept Responsible Party Detail page – Tax Intercept indicatorResponsible Party Detail page – Tax Intercept indicator
How to delete all Responsible Parties on a Recovery Account from Tax How to delete all Responsible Parties on a Recovery Account from Tax InterceptIntercept
Recovery Account Detail page – Status/Status ReasonRecovery Account Detail page – Status/Status Reason
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Methods to delete Methods to delete Responsible Party Responsible Party from Tax Interceptfrom Tax Intercept
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Processing time for Processing time for DeletionDeletion
C-IV sends records to Tumbleweed on Friday night.C-IV sends records to Tumbleweed on Friday night.
WIS picks up the records on the following WIS picks up the records on the following Wednesday.Wednesday. TOP/FTB records: Records are sent to the TOP/FTB records: Records are sent to the
agencies the same week they are processed by agencies the same week they are processed by WIS. WIS.
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Monday Tuesday Wednesday Thursday Friday
1 2 3 4 5
8 9 10 11 12
C-IV batch runs and finds all Recovery Accounts meeting criteria needing deleted from WIS. Creates File and deposits file on Tumbleweed.
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WIS picks up file from Tumbleweed and processes it. WIS creates Cleared Edit & Edit Error reports and deposits reports on Tumbleweed.
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WIS sends Delete record to FTB/TOP.
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C-IV picks up WIS Reports off Tumbleweed and populates C-IV WIS Reports.
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Deletion logic calendarDeletion logic calendar
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Address Change / Alias Address Change / Alias RecordsRecords
1) The Tax Intercept Account is not in a "Deleted" status.1) The Tax Intercept Account is not in a "Deleted" status. 2) The Responsible Party has an "Active" status on the Recovery 2) The Responsible Party has an "Active" status on the Recovery
Account.Account. 3) There has been a change to the Responsible Parties mailing 3) There has been a change to the Responsible Parties mailing
address or name (or an additional name added) since the last Tax address or name (or an additional name added) since the last Tax Intercept job ran.Intercept job ran.
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Processing time for Address Processing time for Address Change / Alias recordsChange / Alias records
C-IV sends records to Tumbleweed on Friday night.C-IV sends records to Tumbleweed on Friday night.
WIS picks up the records on the following Wednesday.WIS picks up the records on the following Wednesday. Increase – TOP records: If an Address Match record has not Increase – TOP records: If an Address Match record has not
been received within the last 60 days, a new address is been received within the last 60 days, a new address is requested from TOP. When the Match record is received from requested from TOP. When the Match record is received from TOP, a Pre-Offset notice is sent to the debtor. When 60 days TOP, a Pre-Offset notice is sent to the debtor. When 60 days has lapsed, the record is sent to TOP for collections.has lapsed, the record is sent to TOP for collections.
Increase – FTB records: A Pre-Offset notice is sent to the Increase – FTB records: A Pre-Offset notice is sent to the debtor. When 30 days has lapsed, the record is sent to FTB debtor. When 30 days has lapsed, the record is sent to FTB for collections. for collections.
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Individual Individual DemographicDemographic
s Detail s Detail pagepage
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ContactContactSummaSumma
ryrypagepage
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Annual BalancerAnnual Balancer
C-IV is the system of recordC-IV is the system of record Run every AugustRun every August Compares WIS to C-IV, if WIS does not match Compares WIS to C-IV, if WIS does not match
the C-IV system, Increase / Decrease / the C-IV system, Increase / Decrease / Establish / Suspend / Delete and/or Reactivate Establish / Suspend / Delete and/or Reactivate records sent to WIS to bring it into balance records sent to WIS to bring it into balance with C-IV.with C-IV.
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RecoveRecovery ry
AccounAccount Detail t Detail
PagePage
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Recovery Account Recovery Account Status / Status ReasonStatus / Status Reason
Recovery Account Status RA Status Reason Send to Tax Intercept:
Pending Balance exists In-Process No
Pending Fraud Prosecution No
Active Balance exists Active Yes
Tax Intercept Yes
Collection Agency Yes
Uncollectible Balance exists Foster Care - do not collect No
FS - Under $35 - A E No
Cash - Under $35 - A E No
Transferred Out Zero Balance Transferred Out No
Suspended Balance exists Tax Intercept Yes
Pending Bankruptcy No
Bankruptcy No
Pending Fraud Prosecution No
Cost Yes
Expired Statute Yes
Social Security No
Collection Agency No
Unable to Locate Yes
Prison Yes
Admin Decision Yes
Admin Hearing No
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Recovery Account Status RA Status Reason Send to Tax Intercept:
Voided Zero Original Admin Hearing No
Amount Owed Admin Error No
Returned Warrant No
Admin Decision No
Terminated Zero Balance Write-Off No
Deceased No
Unable to Locate No
Community Service No
Bankruptcy No
Prison No
Cost No
Expired Statute No
Admin Hearing No
Bass v. Anderson No
Compromised (Lomeli) No
Closed Balance is Zero Paid-In-Full No
Recovery Account Recovery Account Status / Status Reason - ContinuedStatus / Status Reason - Continued
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ResponsiResponsible Party ble Party
Detail Detail PagePage
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Tax Tax InterceInterce
pt pt Detail Detail PagePage
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TransactiTransaction on
Summary Summary
PagePage
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Recovery Account Recovery Account TransactionsTransactions
Transaction sent to WIS: TRANSACTION TYPES:
Payment Types
X Benefit Reduction
X Cash
X Check
X Courtesy Collection
X EBT - Cash
X EBT - Food Stamps
X Equitable Estoppels
X Expungement
X Food Stamps Coupon
X Lien
X Money Order
X Offset
X Other Agency Collection
X Payment Reduction
X Prior Collection
X Recoveries of Aid - SSI
X Reimbursement of Aid
X Returned Warrant
X Revenue & Reimbursement Collection
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Transaction sent to WIS: TRANSACTION TYPES:
Tax Intercept - FTB (cash)
Tax Intercept - FTB (food stamps)
Tax Intercept - IRS (35%)
Tax Intercept - IRS (65%)
Transfer to General Fund
X Wage Garnishment
Corrections:
X Back-Out
X Bad Check
X Compromised
X ICT In from another County
X ICT Out to new County
X Judgment
X Lost Adjustment
X Refund Reversal
Tax Intercept Reversal
X Terminated
X Transfer
X Void
X Written Off
Refunds:
External Refund
Revenue & Reimbursement Refund
Refund
Tax Intercept - Process Refund
Recovery Account Transactions - ContinuedRecovery Account Transactions - Continued
Note: SCR #38903 will address adding record type
4’s into the C-IV / WIS Interface
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Reports – 7 Weekly reports Reports – 7 Weekly reports in C-IVin C-IV
C-IV Reports Name Previous Tumbleweed Reports Name
FTB/TOP Weekly Individual Edit Error Report CountyError WIS
FTB/TOP Weekly Cleared Edit Report with Control Totals Countyclear WIS
TOP Weekly Intercept Report TOPintercept WIS
TOP Weekly Intercept Amount Error Report TOPerror WIS
TOP Weekly Reversal Report TOPRvsl
FTB Weekly Intercept Report FTBIntercept WIS
FTB Weekly Intercept Amount Error Report FTBError
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Common Messages found on the Common Messages found on the FTB/TOP Weekly Individual Edit Error Report:FTB/TOP Weekly Individual Edit Error Report:
Trans Code
TypeError Solution
1 Establishment
A debt for this delinquency date already exists Should never happen in C-IV
Last Name field is blank Should never happen in C-IV
Last Name field contains invalid characters Should never happen in C-IV
Amount less than minimum requirement Should never happen in C-IV
Only FTB amt rejected, less than minimum requirement Should never happen in C-IV
Only TOP amt rejected, less than minimum requirement Should never happen in C-IV
Valid county address must be provided for FTB debts Should never happen in C-IV
Delinquency date must be more than 3 months in the past Should never happen in C-IV
Debts older than 10 years must be judgment debts N/A - Regulations have changed and all systems modified
2 Decrease
No amount submitted for reduction Decrease was less than $1 - will stop on 03/28/2011
Amount submitted for reduction greater than Overpayment obligation Get C-IV Recovery Account balance to zero and RA closed
Modification Record submitted before Add recordResearch why C-IV Establishment record was not accepted by WIS
3 Delete
Cannot delete if balances are already 0N/A - this is an action C-IV takes to ensure deletion of debts when R/A is closed.
This type of modification not allowed on suspended records
Research why C-IV does not realize the debt is in suspend status at WIS - and take action.
Modification Record submitted before Add recordResearch why C-IV Establishment record was not accepted by WIS
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Trans Code
TypeError Solution
4 Refund
Amount of the refund must be provided Should never happen in C-IV
Refund is rejected - no TOP offsetsResearch why C-IV Establishment record was not accepted by WIS
7 Increase
No amount submitted for increase Should never happen in C-IV
Modification Record submitted before Add recordResearch why C-IV Establishment record was not accepted by WIS
8 Suspend
Cannot suspend a debt without a TOP overpayment obligation
Research why C-IV Establishment record was not accepted by WIS
Debt already suspendedResearch why C-IV does not realize the debt is in suspend status at WIS - and take action.
Modification Record submitted before Add recordResearch why C-IV Establishment record was not accepted by WIS
9 Reactivate
Debt not suspended - cannot reactivateN/A - this is an action C-IV takes to ensure deletion of debts when R/A is closed.
Amounts may not be modified when reactivating Should never happen in C-IV
Cannot Reactivate a debt with no TOP balanceN/A - this is an action C-IV takes to ensure deletion of debts when R/A is closed.
Modification Record submitted before Add recordResearch why C-IV Establishment record was not accepted by WIS
A Alias
This Alias already exists for this debt N/A - User modified the Individual Demographics page
Duplicate alias on input file for this debtor N/A - User modified the Individual Demographics page
Modification Record submitted before Add recordResearch why C-IV Establishment record was not accepted by WIS
B Address
Address already exists for this debt N/A - User modified the Address on Contacts page
Duplicate address on input file for this debt N/A - User modified the Address on Contacts page
Maximum addresses of 20 per recipient exceeded N/A - known issue
Modification Record submitted before Add recordResearch why C-IV Establishment record was not accepted by WIS
FTB/TOP Weekly Individual Edit Error Report Messages - ContinuedFTB/TOP Weekly Individual Edit Error Report Messages - Continued
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40
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Reports – Non-weekly Reports – Non-weekly 6 reports not currently in C-IV system6 reports not currently in C-IV system
Current Report Name:
WIS 210R1 FTB Pre-Offset Notice Roster
WIS 360R1 TOP Pre-Offset Notice Roster
WIS 325R2 TOP No Address Report
WIS 325R1 TOP Unmatch Name Report
MEDS Match / NoMatch Report
MEDS Debt to Aid / Aid to Debt Match Report
SCR #32923 will add these Reports into C-IV, when implementedSCR #32923 will add these Reports into C-IV, when implemented
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Additional InformationAdditional Information Cash Aid Recovery Accounts are sent to FTB only.Cash Aid Recovery Accounts are sent to FTB only. Food Stamp Recovery Accounts are sent to TOP only.Food Stamp Recovery Accounts are sent to TOP only. WIS Account ID / C-IV Tax Intercept number is comprised of last 8 WIS Account ID / C-IV Tax Intercept number is comprised of last 8
digits from C-IV Recovery Account number plus all 7 digits of C-IV digits from C-IV Recovery Account number plus all 7 digits of C-IV Case number.Case number.
Responsible Party Status – how it affects Tax Intercept:Responsible Party Status – how it affects Tax Intercept: Active – Customer is liable for the debt, and can be Tax Active – Customer is liable for the debt, and can be Tax
Intercepted for this RA.Intercepted for this RA. Inactive – Customer is not liable for the debt, and will never be Inactive – Customer is not liable for the debt, and will never be
Tax Intercepted for this RA.Tax Intercepted for this RA. Customers reapplying for aid:Customers reapplying for aid:
For Food Stamps Recovery Accounts (TOP): For Food Stamps Recovery Accounts (TOP): When a customer comes back on aid, a Suspend record will When a customer comes back on aid, a Suspend record will
be sent to WIS. When the customer goes off of aid again, a be sent to WIS. When the customer goes off of aid again, a Reactivation record will be sent to WIS.Reactivation record will be sent to WIS.
For Cash Aid (FTB):For Cash Aid (FTB): When a customer comes back on aid, a Delete record will be When a customer comes back on aid, a Delete record will be
sent to WIS. When the customer goes off aid again, a new sent to WIS. When the customer goes off aid again, a new Establishment record will be sent to WIS.Establishment record will be sent to WIS.
Closing a Recovery Account:Closing a Recovery Account: C-IV sends Reactivate and Delete records to WIS for every C-IV sends Reactivate and Delete records to WIS for every
account.account.
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Additional Information - Additional Information - ContinuedContinued
Incrementing Delinquency Date. C-IV will automatically increment when:Incrementing Delinquency Date. C-IV will automatically increment when: Multiple Recovery Accounts for same Responsible Party has same Multiple Recovery Accounts for same Responsible Party has same
Delinquency Date.Delinquency Date. Reestablishes WIS account after a previous Delete record sent to WIS for Reestablishes WIS account after a previous Delete record sent to WIS for
that RA.that RA. Decrease records less than $1:Decrease records less than $1:
C-IV will continue to include cents on transactions that are over $1. C-IV will continue to include cents on transactions that are over $1. SCR #31460 proposes C-IV will stop sending decrease records less than $1 SCR #31460 proposes C-IV will stop sending decrease records less than $1 (majority are Expungements).(majority are Expungements). C-IV will attempt to bring WIS back into balance annually through the C-IV will attempt to bring WIS back into balance annually through the
Balancer run every August. If the balance difference is greater than $1, C-IV Balancer run every August. If the balance difference is greater than $1, C-IV can send one decrease transaction to get WIS back into balance with C-IV - can send one decrease transaction to get WIS back into balance with C-IV - but if the balance difference between C-IV and WIS is still less than $1, there but if the balance difference between C-IV and WIS is still less than $1, there is nothing C-IV can do to get WIS decreased by that cents amount.is nothing C-IV can do to get WIS decreased by that cents amount.
Tax Intercept transactions are reported: Tax Intercept transactions are reported: FNS 209: on line 14 as Cash, Check, M.O. collections FNS 209: on line 14 as Cash, Check, M.O. collections CA 812: on line 4b as Tax intercept collectionsCA 812: on line 4b as Tax intercept collections
No plans to automate posting of Tax Intercept transactions into the C-IV systemNo plans to automate posting of Tax Intercept transactions into the C-IV system Potential exists to some day bring in Edit Error’s onto the Tax Intercept Potential exists to some day bring in Edit Error’s onto the Tax Intercept
Detail pageDetail page Any Tax Intercept Refunds should be done as External Refunds onlyAny Tax Intercept Refunds should be done as External Refunds only
C-IV will not create warrants for these transactionsC-IV will not create warrants for these transactions
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QUESTIONS:QUESTIONS:
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