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  • General Procedures & Information

    6 General Procedures/Informationes (4 of 5) .................................................... 6-129

    es (5 of 5) ................................................... 6-143..................................................................... 6-156

    ..................................................................... 6-159

    ..................................................................... 6-159

    ..................................................................... 6-160

    ..................................................................... 6-161cedure .......................................................... 6-173..................................................................... 6-174..................................................................... 6-177..................................................................... 6-177..................................................................... 6-178

    bbreviations ................................................ 6-179

    ..................................................................... 6-187

    ..................................................................... 6-188

    ..................................................................... 6-188

    ..................................................................... 6-189

    ..................................................................... 6-190

    ..................................................................... 6-191

    ..................................................................... 6-191

    ..................................................................... 6-192

    ..................................................................... 6-192July 20056-1WorkCentre Pro 275 Family (CC232-WCP275F)

    GP 1 to GP 9GP 1 Diagnostics Entry, Facilities and Exit ..................................................................... 6-3GP 2 Fault Codes and History Files................................................................................ 6-7GP 3 Service Information ................................................................................................ 6-9GP 4 Machine Software .................................................................................................. 6-11GP 5 Portable Work Station and Tools ........................................................................... 6-18GP 6 Screw Usage.......................................................................................................... 6-20GP 7 Miscellaneous Checks ........................................................................................... 6-21GP 8 Special Tools and Consumables ........................................................................... 6-22GP 9 IOT PWB Spare Parts Strategy ............................................................................. 6-23

    GP 10 to GP 18GP 10 How to Check a Motor ......................................................................................... 6-25GP 11 How to Check a Sensor ....................................................................................... 6-27GP 12 How to Check a Solenoid or Clutch ..................................................................... 6-28GP 13 How to Check a Switch ........................................................................................ 6-29GP 14 How to Switch Off the Machine or Switch On the Machine.................................. 6-30GP 15 How to Set the Machine Configuration ................................................................ 6-31GP 16 How to Safely Lift or Move Heavy Modules ......................................................... 6-32GP 17 High Frequency Service Items............................................................................. 6-33GP 18 Machine Lubrication............................................................................................. 6-34

    GP 20 to GP 25GP 20 Paper and Media Size Specifications .................................................................. 6-35GP 21 Installation Space Requirements ......................................................................... 6-48GP 22 Electrical Power Requirements............................................................................ 6-51GP 23 Environmental Data ............................................................................................. 6-53GP 24 Memory Resources.............................................................................................. 6-53GP 25 First Copy / Print Out Time and Power On / Off Time.......................................... 6-54

    Diagnostic Codes dC001 to dC131bdC001 Reset Auditron Master PIN.................................................................................. 6-55dC104 Modal Usage Counters ........................................................................................ 6-55dC109 Embedded Fax Protocol Report .......................................................................... 6-56dC111 Tag Matrix............................................................................................................ 6-58dC131 NVM Read/Write.................................................................................................. 6-58dC131a NVM Tables Chain 1 to 10 ................................................................................ 6-59dC131b NVM Tables Chain 12 to 28 .............................................................................. 6-71

    Diagnostic Codes dC131cdC131c Fax Country Dependant NVM Values (1 of 5) ................................................... 6-87 Diagnostic Codes dC131ddC131d Fax Country Dependant NVM Values (2 of 5) ................................................... 6-101 Diagnostic Codes dC131edC131e Fax Country Dependant NVM Values (3 of 5) ................................................... 6-115

    Diagnostic Codes dC131fdC131f Fax Country Dependant NVM Valu

    Diagnostic Codes dC131g to dC132dC131g Fax Country Dependant NVM ValudC132 NVM Initialisation ............................

    Diagnostic Codes dC305 to dC905dC305 UI Test ............................................dC312 Network Echo Tests........................dC314 Network Connectivity Tests ............dC330 Component Control.........................dC502 DADH Width Guide Calibration ProdC604 Registration Setup Procedure.........dC606 Internal Print Test Patterns .............dC640 Video Path Diagnostics...................dC905 TC Sensor Calibration ....................

    GP 40GP 40 Glossary of Terms, Acronyms and A

    Change TagsTags ...........................................................Processor Tags ..........................................DADH Tags ................................................Finisher (2K LCSS) Tags ...........................Finisher (1K LCSS) Tags ...........................Finisher (HCSS) Tags ................................Finisher (HCSSBM) Tags...........................Network Controller Tags.............................Fax Tags ....................................................

  • WorkCentre Pro 275 Family (CC232-WCP275F)

    July 2005

    6-2General Procedures & Information

  • GP 1General Procedures & Information

    GP 1 to GP 9 GP 1 Diagnostics Entry, Facilities and ExitPurpose

    dC104 Modal Usage Counters. dC111 Tag Matrix. dC606 Internal Print Test Patterns.

    dC procedures. diagnostics.played, the options that follow are available:is No. If the Yes button is touched, the counters that

    last service call.s. Image processor, IOT, scanner, GUI, DADH, tray inisher are rebooted. Touch the No button if the

    oted, the exit time from diagnostics is decreased.

    default is No. If the Yes button is touched, the net-

    e the exit procedure.

    copy screens for copy jobs when the items that fol-

    ode, the statements that follow are true:controller, the screen message Offline appears.s stored in NVM and restored when the system exits

    ss the Access button. opy Mode, (default is 4391). Touch the Enter button

    mer copy screens.

    re is no access to the Tools Pathway or Diagnostic

    than 60 seconds, the screen returns to the diagnos-

    press and hold the # button, and then press the July 20056-3WorkCentre Pro 275 Family (CC232-WCP275F)

    This procedure describes the items that follow: How to Enter Diagnostics. Diagnostic Menu. How to Exit From Diagnostics. How to Enter the Service Copy Mode.

    NOTE: When the diagnostic mode is entered, all existing copy jobs are cancelled. If a network controller is installed, then the screen message indicates Offline. When the exit from diagnos-tics is performed, the screen message indicates Online.

    ProcedureHow to Enter Diagnostics

    NOTE: If a foreign interface is installed, diagnostics entry from the features screen is allowed when the user number is known. If the user number is not known, select the job status or machine status screen to enter diagnostics.

    1. Switch on the machine, GP 14. 2. When the machine is in the ready state, press and hold the # key, then press the Access

    key. 3. Enter the password (default is 1934). Touch the Enter button on the UI.

    NOTE: Press the C Key to clear an incorrect entry. Three incorrect entries cause the entry screen to lock for three minutes.

    4. Select the correct tab from the Diagnostic screen, refer to Table 1.Diagnostic MenuThe Diagnostic Routines screen gives access to the diagnostic menu, refer to Table 1. The diagnostic routines available are given below:

    Copier routines: dC131 NVM Read/Write dC132 NVM Initialisation - Copier. dC305 UI Test. dC330 Component Control. dC502 DADH Width Calibration. dC604 Registration Setup. dC640 Video Path Diagnostics. dC905 TC Sensor Calibration.Network routines: dC109 Embedded Fax Protocol Report. dC132 NVM Initialisation - Network dC312 Network Echo Test. dC314 Network Connectivity Tests.Other routines: dC001 Reset Auditron Master Pin.

    How to Exit From Diagnostics1. Touch the Exit button to exit from the 2. Touch the Call Closeout button to exit3. When the Call Closeout window is dis

    Reset All Counters. The default follow are reset: Faults. Last 40 faults. Total Images made after the

    Reboot copier. The default is Ye1 and 2 assembly, HCF and Fmachine reboot is not needed.

    NOTE: If the machine is not rebo

    Reboot Network Controller. Thework controller is reset.

    4. Touch the Closeout button to completHow to Enter the Service Copy ModeThe Service Copy Mode allows customer low are enabled: Auditron. Foreign interface. Job based accounting.When the machine is in the Service Copy M For the configurations with a network The customers online or offline state i

    the Service Copy Mode.1. Press and hold the # button, then pre2. Enter the password for the Service C

    on the UI. 3. Make the copy jobs that use the custo

    NOTE: All counters operate normally.While in the Service Copy Mode, theMode.

    NOTE: If the UI is not active for more tics screen.

    4. To return to the diagnostics screen,Access button.

  • WorkCentre Pro 275 Family (CC232-WCP275F)

    Table 1 Diagnostic screen menu1st Level 2nd Level 3rd Level 4th Level 5th LevelService Info GP 3 Software Versions - - NOTE: Only the categories for the installed options are dis-

    played.July 20056-4GP 1

    General Procedures & Information

    - Billing Counters Display Current Billing Counters - -- - Modify Displayed Billing Counters - -- Machine Serial No.: - - -- Images Since Last Call: - - -- Network IP Address: Full Network IP Address value: - -- System Administrator Passcode - - -Fault History GP 2 Last 40 Faults - - -- Fault Counters Fault Chain 01 Standby Power -- - - 02 Mode Selection UI -- - - 03 Machine Run Control -- - - 04 Start Print Power -- - - 05 Document Transport -- - - 06 ROS -- - - 07 Paper Supply -- - - 08 Paper Feed and Transports -- - - 09 Xerographic -- - - 10 Copy Transports -- - - 11 Sorter/Mailbox -- - - 12 Finisher/DFA -- - - 13 Transition Module -- - - 14 RIS -- - - 15 IPS1 -- - - 16 Network Controller -- - - 17 Disk Operation -- - - 18 Connectivity -- - - 19 Video Image Manipulation -- - - 20 Fax -- - - 21 RDT -- - - 22 Main Controller Module -dC Routines Copier Routines dC131 NVM Read/Write 01 Standby Power -- - - 02 Mode Selection UI -- - - 03 Machine Control -- - NOTE: Refer to GP 4 Machine Software. 05 Document Transport -- - - 06 ROS -- - - 07 Paper Supply -- - - 08 Paper Feed/Trans -- - - 09 Xerographic -- - - 10 Copy Trans/Fusing -- - - 12 Finisher/DFA -

  • GP 1General Procedures & Information

    - - - 13 Transition Module -

    - Tests internal IP stack and hosts file.. - Tests the Network to find other IP hosts. - Tests the internal Novell stack and driver.. - Tests the Network to find the other IPX devices.. - Tests the Network to find the other NetBIOS

    . - Tests the Network to find the other AppleTalk

    Table 1 Diagnostic screen menu1st Level 2nd Level 3rd Level 4th Level 5th LevelJuly 20056-5WorkCentre Pro 275 Family (CC232-WCP275F)

    - - - 14 RIS -- - - 15 Image Process Sys -- - - 17 Disk Operation -- - - 19 Video Image Manip -- - - 20 Facsimile -- - dC132 NVM Initialisation - Copier... All Copier NVM -- - NOTE: Refer to GP 4 Machine Software. Machine Variable NVM -- - - SA/KO Dust Off -- - - System Counters Dust Off -- - dC305 UI Test... User Interface Button Test -- - - Audio Tone Test -- - - LED Indicator Test -- - - Touch Area Test -- - - Display Pixel Test -- - - Video Memory Test -- - - Communications Self Test -- - - Reset User Interface -- - - Application Checksum Verification -- - dC330 Component Control... - -- - dC502 DADH Width Calibration... - -- - dC604 Registration Setup... IOT Registration Side 1 -- - - IOT Registration Side 2 -- - - Scanner Registration -- - - Document Handler Registration -- - dC640 Video Path Diagnostics... EPC Memory test -- - - Scanner Video Test -- - - Network Controller/image process-

    ing PWB Test-

    dC905 TC Sensor Calibration... - -- Network Routines dC132 NVM Initialisation - Network All Network NVM -- - - Variable NVM -- - - Configuration NVM -- - dC312 Echo Test TCP/IP Internal.- - - - Network- - - Novell Internal.- - - - Network- - - NetBIOS/NetBEUI Network

    devices.- - - AppleTalk Network

    devices.

  • WorkCentre Pro 275 Family (CC232-WCP275F)

    - - - Internal TCP/IP -- - dC314 Network Connectivity Test... TCP/IP -

    Table 1 Diagnostic screen menu1st Level 2nd Level 3rd Level 4th Level 5th LevelJuly 20056-6GP 1

    General Procedures & Information

    - - - Novell or IPX -- - - NetBIOS/NetBEUI -- - - AppleTalk -- Other Routines dC001 Reset Auditron Master PIN - -- - dC104 Modal Usage - -- - dC111 Tag Matrix... - -- - dC606 Print Test Patterns... - -- Fax Routines dC109 Embedded Fax Protocol Report - -- - dC131 NVM Read/Write - -- - dC132 NVM Initialisation - -- - dC330 Component Control - -

  • GP 2General Procedures & Information

    GP 2 Fault Codes and History FilesPurpose

    s are not normally visible.

    toryn be displayed on the UI by pressing the Machine UI, then touch, as appropriate:

    status message.

    12 Offsetting catch traynner (RIS)g System (IPS1)er

    nipulation

    odule

    d control code suffixes

    t quality

    de and status code extensionsentifier

    Table 1 Function and fault code prefixesChain Code FunctionJuly 20056-7WorkCentre Pro 275 Family (CC232-WCP275F)

    To explain the fault code structure and describe fault history contents.

    Description To access some history files from the UI, refer to Machine Status Button Fault History. To view all the machine fault history, clear the last 40 faults, or reset each of the fault

    counters, refer to Diagnostics Fault History.

    NOTE: Network controller fault history logs are available via the PWS.

    For information on fault codes, refer to Function, Fault, Component and Status Codes. For information on status codes, refer to OF4 Status Codes and Messages RAP.Procedure1. Enter diagnostics, GP 1. 2. Select Fault History.3. Select Last 40 Faults or Fault Counters button as appropriate and follow the on screen

    instructions.Function, Fault, Component and Status CodesRefer to: Table 1 Function and fault code prefixes. Also known as the chain code. Table 2 Fault and control code suffixes. Also known as the link code. Table 3 Finisher fault code and status code suffixes. Also known as the extension code.For example. Displayed code 07-345 - Tray 1 Out of Service: 07 - The fault is located in the function chain Paper supply, Table 1. 345 - Because this starts with 3, it is a Controls code, Table 2. The 4 and the 5 are

    sequence numbers and have no other significance.

    NOTE: Where possible, the component related fault codes are the same as the component control codes.

    -

    NOTE: The Finisher status code extension

    Machine Status Button Fault HisThe most recent fault and status codes caStatus button. Touch the Fault tab on the All Faults. Active Messages - status codes and a Event Log.

    Table 1 Function and fault code prefixesChain Code Function01 Standby power02 User interface mode selection03 Machine run control04 Start print power05 Document transport06 Raster output scanner (ROS)07 Paper supply08 Paper feed and transports09 Xerographic10 Fusing11 Finisher

    14 Raster input sca15 Image Processin16 Network controll19 Video image ma20 Facsimile (FAX)22 Main controller m

    Table 2 Fault anLink Code Description000 to 099 Output100 to 199 Jams200 to 299 System timing300 to 399 Controls400 to 499 Spare or overflow500 to 599 Status codes600 to 699 Xerographic copy/prin700 to 799 Non-declared defects800 to 899 Optional use900 to 999 Operator messages

    Table 3 Finisher fault coSuffix No. Finisher Id65 OCT110 2K LCSS120 1K LCSS130 HCSS170 HCSS BM

  • WorkCentre Pro 275 Family (CC232-WCP275F)

    Diagnostics Fault HistoryDescriptionThe diagnostics Fault History window contains two options:1. Last 40 faults - Displays the last 40 faults in time or code order. Displays a selected fault July 20056-8GP 2

    General Procedures & Information

    in detail. Permits deletion of the entire history file.2. Fault Counters - Displays the title buttons for the faults separated into chains. Selection of

    a chain will display the fault detail.

    NOTE: Categories that do not exist on the machine will not be displayed.

    When a paper jams fault chain is selected and the OK button is touched, the details will be shown for the selected chain. A Rate button is displayed. Touch the Rate button to show the jam rate per million sheets fed (fault counter x 1 000 000 divided by sheets fed).

  • GP 3General Procedures & Information

    GP 3 Service InformationPurpose

    Output DevicePre-collation RAMImage Disc

    sor

    achine TAG label.

    the format XXX ###### #. Where XXX is the prod-e serial number. # is the model code.

    the format XXX ### ###### #. Where XXX is the e manufacturing location code. ###### is the serial

    pyCentres. Configuration changes to faster speeds, tre Pro configurations are carried out as secondary

    n, Stand, 198 to 264VAC.H, Stand, 198 to 264VAC.H, HCF, 198 to 264VAC.n. Stand, 198 to 264VAC.H. Stand, 198 to 264VAC.H, HCF, 198 to 264VAC.n. Stand, 198 to 264VAC., Stand, 198 to 264VAC.

    H, HCF, 198 to 264VAC.H, HCF, 198 to 264VAC.H, HCF, 198 to 264VAC.July 20056-9WorkCentre Pro 275 Family (CC232-WCP275F)

    To provide machine hardware and software information.

    Service Information From The Diagnostic ScreenEnter Diagnostics, GP 1, select the Service Information tab. This gives the following options:

    Machine Serial Number. See Machine Serial Number Images Since Last Call Network IP Address System Administration Passcode Software Versions

    System Set SIP Bootcode Software Upgrade SIP Application SIP IPP Network Controller GUI Bootcode GUI Application Document Handler Application GUI VxWorks GUI Software Upgrade Output Device Application Image Output Terminal Bootstrap Image Output Terminal Bootloader Image Output Terminal Application Scanner Application Tray 3 and 4 PFM

    Billing CountersService Information From The UI Machine Information TabPress the machine information key to the right of the UI to display the machine information tab. This gives the following options:

    Machine Details Customer Support System Configuration Supplies Number Machine Serial Number. See Machine Serial Number Current System Software Version Machine Hardware Options Configuration

    Paper Supply

    FaxForeign Interface DeviceNetwork ControllerNetwork Controller RAMUSB Printer PortScanning Card

    Machine Software VersionsScanner and Image ProcesImage Output TerminalUser InterfaceNetwork ControllerDocument HandlerFaxOutput Device

    Machine Serial NumberThe machine serial number is also on the m

    The serial number for the US markets is inuct code (see Product Code). ###### is th

    The serial number for the XE markets is inproduct code (see Product Code). ### is thnumber. # is the check digit.

    Product CodePrimary Build

    Primary build machines are supplied as Cooutput modules, Workcentre and Workcenbuild upgrades.

    URU: CopyCentre DC, 32 PPM, Plate URV: CopyCentre DC, 32 PPM, DAD URW: CopyCentre DC, 32 PPM, DAD URV: CopyCentre DC, 38 PPM, Plate UTC: CopyCentre DC, 38 PPM, DAD UTD: CopyCentre DC, 38 PPM, DAD UTE: CopyCentre DC, 45 PPM, Plate UTF: CopyCentre DC, 45 PPM, DADH UTG: CopyCentre DC, 45 PPM, DAD URK: CopyCentre DC, 55 PPM, DAD URM: CopyCentre DC, 65 PPM, DAD

  • WorkCentre Pro 275 Family (CC232-WCP275F)

    URN: CopyCentre DC, 75 PPM, DADH, HCF, 198 to 264VAC. URL: CopyCentre DC, 55 PPM, DADH, HCF, 102 to 140VAC, (For US government sites

    in Europe). URP: CopyCentre DC, 32 PPM, Platen, Stand, 102 to 140VAC. URR: CopyCentre DC, 32 PPM, DADH, Stand, 102 to 140VAC.July 20056-10GP 3

    General Procedures & Information

    URT: CopyCentre DC, 32 PPM, DADH, HCF, 102 to 140VAC. UTV: CopyCentre DC, 55 PPM, DADH, Stand, 102 to 140VAC. UTU: CopyCentre DC, 65 PPM, DADH, HCF, 102 to 140VAC.Secondary Build Upgrades

    UYN: 2K LCSS ULV: 1K LCSS PRY: HCSS UTW: HCSS BM WCG: Postscript PWM: 256 DRAM VYV: WorkCentre 32 VYW: WorkCentre Pro 32 WCD: CopyCentre 38 VYY: WorkCentre 38 WCC: WorkCentre Pro 38 WCE: CopyCentre 45 WCH: WorkCentre 45 WCK: WorkCentre Pro 45 WCM: WorkCentre 55 WCN: WorkCentre Pro 55 WCR: WorkCentre 65 WCT: WorkCentre Pro 65 WCU: CopyCentre 75 WCV: WorkCentre 75 WCW: WorkCentre Pro 75 VTN: FreeFlow Standard VTP: FreeFlow Professional WLK: FreeFlow Extra 5 Licence WLL: FreeFlow Extra 15 Licence WLM: FreeFlow Extra 50 Licence

  • GP 4General Procedures & Information

    GP 4 Machine SoftwarePurpose

    NOTE: If a component is installed that has a later version of software than the software set on the network controller, at machine startup the software on the new component will be down-graded.

    age processor will instruct all connected platforms to oot itself into software upgrade mode.

    UI screen (and on the PWS software upgrade tool e is complete the image processor will reboot the

    tion of the upgrade.

    e machine is in a fully operational condition. Any re starting this procedure.

    tely 30 minutes.

    o OF5 Boot Up Failure RAP.

    Network

    the CopyCentre. The software is bundled in a UGD .

    nto the WorkCentre and WorkCentre Pro:ftware is bundled in a DLM file. Refer to Software

    re from a CD or the PWS hard disk drive to the a DLM file. Refer to Software Loading From the

    oot of the network controller. This procedure must the network controller has become corrupt. Refer to July 20056-11WorkCentre Pro 275 Family (CC232-WCP275F)

    To provide machine software information and to show how to load software.

    DescriptionSoftware sets are compilations of the various software modules and together with a SCD (soft-ware compatibility database) are bundled into a DLM or UGD file available on a CD. There are four methods of upgrading the machine software. Refer to Software Loading Procedure.

    Refer to the items that follow for additional information about machine software: Modules Software Compatibility Database (SCD) Common Upgrade Behaviour Software Loading Procedure Software Loading ProgressModulesA software module is defined as a programmable piece of software existing as a file in its own right. Software modules reside on hardware modules.

    Hardware modules that contain firmware and cannot have software upgrades loaded are: Scanner. Paper feed module. High capacity feeder.

    NOTE: The software on the scanner, paper feed module or high capacity feeder can only be upgraded by installing a newer version of the relevant PWB on each hardware module.

    Software Compatibility Database (SCD)The SCD is used to describe the machine system software. The SCD comprises of the system software version, in the format W.XX.YYY.ZZZ and a list of software versions for the different modules. It can be described as follows: W - is the platform. XX - is the field for major changes. YYY - is the field for minor changes. ZZZ - is for spar fixes.

    NOTE: The system software version is displayed on the UI under Machine Details.

    The primary function of an SCD is to ensure that all software on the machine is compatible.

    When a machine without a network controller is switched on, the image processor compares its SCD with the software in the hardware modules. If the software is not compatible, the image processor requests a software upgrade. The software upgrade is done from the PWS. A soft-ware upgrade may be requested if a new hardware module is installed.

    When a network controller is fitted, the software in each hardware module is checked, at star-tup, from the SCD on the network controller. If necessary, a software upgrade or downgrade is instigated by the network controller.

    Common Upgrade BehaviourOnce an upgrade has been initiated the imgo into software upgrade mode and will reb

    Progress and errors are displayed on the Gscreen if this is used). When the upgradwhole machine.

    The SCD is updated on successful comple

    Software Loading ProcedureInitial RequirementsBefore software is loaded, ensure that thactive faults or jams must be resolved befo

    NOTE: The procedure will take approxima

    If the software loading procedure fails, go t

    Refer to the software loading options: CopyCentre Software Loading Software Loading Via the Customers Software Loading From the PWS Software Loading Using AltBoot Software Loading ProgressProcedureCopyCentre

    There is one method to load software ontofile. Refer to CopyCentre Software Loading

    WorkCentre and WorkCentre Pro

    There are three methods to load software o1. Use the customers network. The so

    Loading Via the Customers Network.2. Use a PWS to download the softwa

    machine. The software is bundled inPWS.

    3. Use a PWS to perform an alternate bonly be performed if the software on Software Loading Using AltBoot.

  • WorkCentre Pro 275 Family (CC232-WCP275F)

    CopyCentre Software LoadingPerform the following:1. Use a USB cable, PL 26.10 Item 5 to connect the PWS to the USB port at the rear of the

    image processing module, (32-55 ppm) PL 3.20 Item 1, (65-75 ppm) PL 3.10 Item 1.2. Refer to the read me file supplied on the CD for the software loading procedure.

    k. If any settings have been changed, it will be necessary to reboot the PWS.3. Switch on the machine, GP 14. 4. Disconnect the ethernet cable from the network controller.5. Connect the ethernet crossover cable, PL 26.10 Item 6 between the network controller

    and the PWS.et to use a proxy server, it will not connect to the wing:S.

    t Options.

    . The LAN settings dialog box will now be displayed. LAN box should not be checked.hines IP address in the web browsers Address field, es web page will open.

    rt for the machines IP address.

    e Properties tab.chine Software folder.tration dialog box will open.Admin. Password: 1111.of the screen.DLM file. If using the System Software CD, the dlm software level) \ ST \ Upgrade. Select the dlm file,

    allation button.rs in the machines print queue. The upgrade will he progress of the software loading procedure will tion, refer to Software Loading Progress. machine will reboot automatically.

    e connection to the machines web page will be lost.

    figuration report will be printed. Check the software n the machine details screen on the user interface.nsure that the configuration report generated after configuration as before the upgrade.S was changed, return the setting to the original July 20056-12GP 4

    General Procedures & Information

    NOTE: The read me file is contained in the same folder as the software upgrade file.

    3. The progress of the software loading procedure will be displayed on the UI. For more information, refer to Software Loading Progress.

    NOTE: The forced upgrade button on the PWS software upgrade tool must be selected when reinstalling the same level of software.

    Software Loading Via the Customers NetworkThe software is loaded via the customers network. As the software loading instructions are subject to change, a read me file is available at the same location as the software. Refer to the read me file for the software loading procedure.

    The progress of the software loading procedure will be displayed on the UI. For more informa-tion, refer to Software Loading Progress.

    If the machine does not go into the software loading procedure, check the following:

    The relevant cabling to the machine. The functionality of the PC being used to perform the procedure.Software Loading From the PWSPerform the following:1. Print a copy of the latest configuration report.2. Set the proxy server setting on the PWS. Perform the following:

    a. Open Start / Control Panel/Network and Internet Connections / Network Connec-tions/Local Area Connections.

    b. Open Local Area Connection.c. In the General tab, click on the properties button.d. Highlight the Internet Protocol (TCP / IP) icon.e. Click on the Properties button.f. Select Use the following IP address.

    NOTE: Before changing the proxy server settings, record the original IP address and Subnet mask. The original settings are reset at the end of this procedure.

    g. Refer to the configuration report for IP address of the machine. Set the IP address of the PWS one number higher than the machine. For example, if the IP address of the machine is 192.168.196.112, set the IP address of the PWS to 192.168.196.113.

    h. Refer to the configuration report for Subnet mask of the machine. Set the Subnet mask of the PWS to the same as the Subnet mask of the machine.

    NOTE: A default gateway setting is not required.

    i. Click on OK to close the properties dialog box.j. Click on OK to close the Local Area Connection Properties dialog box.

    6. If the web browser on the PWS is smachines web page. Perform the folloa. Open the web browser on the PWb. Select Tools, then select Internec. Select the Connections tab.d. Click on the LAN settings buttone. The Use a proxy server for your

    7. Open the web browser. Enter the macthen press the enter key. The machin

    NOTE: Refer to the configuration repo

    8. In the machines web page, click on th9. Open the Services folder, then the Ma10. Select Manual Upgrade. The Adminis11. Login as the administrator, i.e. Login: 12. Click the browse button in the middle 13. Browse to the correct location of the

    file will be located at:\Inst\ #_##_##(then click open.

    14. Click on the large green software inst15. After a few minutes, the DLM appea

    begin in approximately 10 minutes. Tbe played on the UI. For more informa

    16. When the upgrade has completed, the

    NOTE: When the machine reboots, th

    17. After the machine has rebooted, a conversion against the software version i

    18. Compare the configuration reports. Ethe upgrade shows the same machine

    19. If the proxy server setting on the PWvalue.

  • GP 4General Procedures & Information

    Software Loading Using AltBootCAUTION

    The AltBoot procedure erases the customer Optional Services (Network Scanning; E-Mail;

    AltBoot Hardware and Software

    Hardware requirements:

    1.em 6 ls.

    are CD.

    ecessary to have the following file:

    s important to ensure the laptop has IP address ptop has never been connected to a network before. l Panel -> Network and dialup Settings -> local Area ol (TCP / IP) Your Control Panel -> Network -> TCP ch operating system you are using. If not specified as 192.168.0.2.

    you may be asked to reboot at this stage. network previously there will be no need to change

    s prior to attempting an Ailrtboot:owered down.et cable so it is not connected to the local network.et cable from the laptop network port to the network

    from the laptop serial port to the network controller July 20056-13WorkCentre Pro 275 Family (CC232-WCP275F)

    Internet Fax; Network Accounting; Server Fax; Hard Disk Overwrite; Xerox Standard Account-ing (XSA). Check with the customer, that they have the necessary codes to enable their Optional Services and they can restore any configuration information for the installed options.

    NOTE: After this procedure, the machines NVM values will be reset to default. If necessary, perform a NVM Save and Restore. Refer to GP 5 Portable Work Station and Tools.To restore the XSA data, use the customers XSA data backup (clone) file on the customers PC. Refer to the Customer Administrators Guide CD.

    PWS Configuration

    NOTE: This procedure will vary, dependent on which version of Windows is being used.

    NOTE: It may be necessary to record the current network settings if they are being used by another application.

    1. If possible, print a copy of the latest configuration report.2. Set the proxy server setting on the PWS. Perform the following:

    a. Open Start / Control Panel / Network and Internet Connections / Network Connec-tions / Local Area Connections.

    b. Open Local Area Connection.c. In the General tab, click on the properties button.d. Highlight the Internet Protocol (TCP / IP) icon.e. Click on the Properties button.f. Select Use the following IP address.

    NOTE: Before changing the proxy server settings, record the original IP address and Subnet mask. The original settings must be reset at the end of this procedure.

    g. Refer to the configuration report for IP address of the machine. Set the IP address of the PWS one number higher than the machine. For example, if the IP address of the machine is 192.168.196.112, set the IP address of the PWS to 192.168.196.113.

    h. Refer to the configuration report for Subnet mask of the machine. Set the Subnet mask of the PWS to the same as the Subnet mask of the machine.

    NOTE: A default gateway setting is not required.

    i. Click on OK to close the properties dialog box.j. Click on OK to close the Local Area Connection Properties dialog box.k. If any settings have been changed, it will be necessary to reboot the PWS.

    PWS, minimum level 8.1. Serial cable, PL 26.10 Item 12 9 way gender changer, PL 26.10 Item Ethernet crossover cable, PL 26.10 It Correct machine PWS Diagnostic TooSoftware requirements: Linux.netboot - Linux Kernal File. kfs*.gz - Linux Root File System File. *.dim - Image File.These files are found on the System Softw

    AltBoot Procedure

    If the BIOS needs updating it will also be n Iroot_os-bup.gz_BIOS Upgrade FileBefore connecting any of the cables it iassigned to it. This is only an issue if the laIf is has not you should look under ControConnection -> Properties -> Internet Protoc/ IP Your network Card depending on whithen you should enter an IP Address such

    NOTE: If using an older operating system If you use DHCP and have connected to athe current setting.

    It is important to perform the following step1. Ensure that the network controller is p2. Remove the network controller ethern3. Connect the special crossover ethern

    controller network port.4. Connect the null modem serial cable

    serial port.5. Start the AlternateBoot Application.6. Power on the network controller.

  • WorkCentre Pro 275 Family (CC232-WCP275F)

    AltBoot Process - Stage 1

    After a few seconds a message similar to the following will appear:

    ===============================

    Option 3, will allow you to run simple diagnostics see AltBoot Process - Diagnostic Menu. Option 4, is used to reboot the network controller if you decide not to AltBoot.Press key 2 and continue to Stage 2.

    AltBoot Process - Stage 2

    AltBoot terminal window:

    ==

    ==

    . 0701 03/04/2004Y123432000378 00800 MHz

    ==

    ==

    ==

    enu AltBoot Process - Stage 1rocess.

    pear in the status bar at the bottom left. A file open

    the browse button to select the Linux Kernel file.

    dialog will be displayed.

    hrough the transfer.

    pressing the Cancel button. If the download fails or choose Options -> Reset Terminal and start again

    Transfer dialog will close automatically and another

    se the Browse button to select the Linux Root File July 20056-14GP 4

    General Procedures & Information

    ALTERNATE BOOT Ver 4.0===============================

    System ID => Xerox Denali v1.00 BIOS ID => American Megatreats Inc. 0701 03/04/2004 Board ID => Celestica Denali P 2 CMY123432000378 uP ID => AMD mobile and Duron (tm) 00800 MHz Main Revision => 4.1.0

    ===============================

    Press any key for the AltBoot menu (05)

    You have five seconds to press a key in the AltBoot Terminal Window in order to interrupt the normal boot process. It is necessary to do this in order to let the network controller know that we wish to perform an AltBoot.

    When interrupted the following menu appears in the terminal window:

    ===============================

    ALTERNATE BOOT Ver 4.0===============================

    System ID => Xerox Denali v1.00 BIOS ID => American Megatreats Inc. 0701 03/04/2004 Board ID => Celestica Denali P 2 CMY123432000378 uP ID => AMD mobile and Duron (tm) 00800 MHz Main Revision => 4.1.0

    ===============================

    MAIN MENU===============================

    1. Continue Boot-Up2. PWS Boot3. Diagnostic Menu4. Reboot System

    ===============================

    Selection:(1) = >

    Select the option: Option 1, will perform a normal boot from the network controller hard disk. Option 2, is used to perform the AltBoot process. Move onto AltBoot -Stage 2

    The following menu will be displayed in the

    =============================

    ALTERNATE BOOT Ver 4.0=============================

    System ID => Xerox Denali v1.00 BIOS ID => American Megatreats Inc Board ID => Celestica Denali P 2 CM uP ID => AMD mobile and Duron (tm) Main Revision => 4.1.0

    =============================

    PWS BOOT MENU=============================

    1. Return to Main Menu2. Download Linux Netboot Image

    =============================

    Selection:(1) = >

    Sect the option: Option 1, will return you to the Main M Option 2, continues with the AltBoot pPress key 2 within 30 seconds to continue.

    You should now see Download Request apwindow will then appear.

    You should enter the Filename box or use

    Select Open button. The transfer progress

    The Progress Bar will display how far it is t

    You can cancel the transfer at any time byyou press Cancel button you will need to from the AltBoot Hardware and Software.

    If the transfer completes successfully the File Open window appears.

    You must enter in the Filename box or uSystem File.

  • GP 4General Procedures & Information

    Select the Open button. The Transfer Progress dialog will be displayed, text scrolls on the Alt-Boot screen.

    Select from the list the action you wish to perform:1. Repair (Recreate) ESS Disk Partitions2. Display ESS Disk Partition Information

    to continue with the AltBoot Process

    pear:

    **********************************************************

    install software. If you are downloading, there is a onfiguration setting will be lost. Printing a configura- proceeding.

    ***********************************************************

    and continue to AltBoot Process - Stage 5.

    inal window.

    FTP Login

    ferent IP address to try and connect to. If detected ill not need changing.erent path for the file transfer. You need to choose

    password used for the file transfer to be changed. ed for this version of AltBoot.t process.to continue.

    Terminal Window.

    download:July 20056-15WorkCentre Pro 275 Family (CC232-WCP275F)

    The Progress Bar displays how far it is through the transfer.

    You can cancel the transfer at any time by pressing the Cancel button. If the down load fails press the Cancel button you will need to choose Options -> Reset Terminal and start again from the AltBoot Hardware and Software.

    If the transfer completes successfully the transfer progress dialog will shut automatically. To continue with the AltBoot process see AltBoot Process - Stage 3.

    AltBoot Process - Stage 3

    The Browse for Folder window will appear

    This window is to allow you to choose the directory for the Disk Image (*.dlm) file. Unlike previ-ous versions of the AltBoot, for this version the exact directory the file resides in, should be chosen.

    Scroll to the folder (for example Ess) and double click on the folder and leave open. Select OKOnce that is done there will be some initial start up steps (such as uncompromising utilities) before the next menus appear in the Terminal Window.

    Received packet from 192.168.1.50. Bringing up loopback interface Hostname: XRX_ 00E0EC129472 IP Address: 192.168.1.51 Netmask: 255.255.252.0 Broadcast: 13.210.240.27 Are these correct (y / n)?NOTE: Make sure that the Received packet line appeared and that the IP address of the Net-work Controller is set one digit out from the address that the packet was received from. You should just be able to press y at the prompt and continue, but if the valid netmask is not set you may need press n and change it to something such as the value above.

    Entering y will take you to AltBoot Process - Stage 4 Entering n will abort the AltBoot Process Press y button and then press the Enter button.If an error occurs you will be required to return to the start of the procedure.

    AltBoot Process - Stage 4

    The following menu will appear in the terminal window:

    Alternate Boot - compatible from E4.0 onward

    3. Verify ESS Software4. Reset ESS configuration to defaults5. Install ESS software6. Install UK Release7. Boot ESS disk8. Quit to shellPress the 5 key and press the Enter key

    With option 5 selected the following will ap

    ************************************************

    This procedure will repartition the disk andchance that some or ALL of the systems ction report is strongly recommended before

    ************************************************

    Proceed? (y / n)

    Press the y key and press the Enter key

    AltBoot Process - Stage 5

    The following menu is displayed in the term

    FTP Server IP Address: 192.168.1.50 FTP Server Path:./upgrade FTP Login: anonymous 1) Set FTP Server IP Address 3) Set 2) Set FTP Server Path 4) Continue

    Select the option: Option 1, will allow you to enter a dif

    correctly last time then this address w Option 2, allows you to specify a diff

    this option and set the path to be ./ . Option 3, allows the user name and

    This setting does not need to be alter Option 4, will continue with the AltBooPress the key 4 and press the Enter key

    The following will then be displayed in the

    Select from the list the file you wish to

  • WorkCentre Pro 275 Family (CC232-WCP275F)

    10 ecnB1920020.2.dlm Select the option number for the update file.dlmIt is possible that there may be more that one file in this list. Ensure that the correct image file is selected.

    AltBoot Process - Diagnostic Menu

    When Display Diagnostics Menu is chosen the following menu will appear:

    ==

    ==

    . 0701 03/04/2004Y123432000378 00800 MHz

    ==

    ==

    ==

    isplay any errors and then return to this menu. Power On Self Test and then reboot the system.Menu in AltBoot Process - Stage 1July 20056-16GP 4

    General Procedures & Information

    If no files are returned then the wrong directory has been setup and you will be required to close the application and restart the process from cable connections.

    When the file is selected the partitions will be created.

    When this has happened the Disk Image transfer will take place. A windows progress dialog will be displayed on the screen while the transfer is occurring. If the transfer fails for any reason it should be possible to press the Cancel button on the progress dialog to abandon it.

    The file will now be unpacked and installed. This will take several minutes but it is VERY impor-tant that the Network Controller is NOT powered down during this stage. Once the files are installed the following messages will appear:

    Dismounting ESS disk

    *****************************************************************************************************

    The machine will now be rebooted

    ***********************************************************************************************************

    Press the y key and then press the Enter key to proceed.

    You should now wait while the network controller reboots. Rebooting will take several minutes and at certain points there will be no indication that the network controller will reboot again dur-ing the middle of the process. It should eventually startup and display the following message indicating that it is now working properly.

    ***********************************************************************************************************

    **************************ESS System is OPERATIONAL************************************

    ***********************************************************************************************************

    =============================

    ALTERNATE BOOT Ver 4.0=============================

    System ID => Xerox Denali v1.00 BIOS ID => American Megatreats Inc Board ID => Celestica Denali P 2 CM uP ID => AMD mobile and Duron (tm) Main Revision => 4.1.0

    =============================

    DIAGNOSTIC MENU=============================

    1. Test Memory2. Display POST Results3. Exit Diagnostic Menu4. Reboot System

    =============================

    Selection:(1) = >

    Select the options: Option1, will perform a memory test, d Option 2, will display the results of the Options 3, will return you to the Main Select the required option.

  • GP 4General Procedures & Information

    Software Loading ProgressDuring the software loading procedure, a bar chart will be displayed on the UI. The bar chart indicates the progress of the procedure. Figure 1 and Figure 2 show the start and progress of a

    re upgrade in progressJuly 20056-17WorkCentre Pro 275 Family (CC232-WCP275F)

    software upgrade. The screen has the following features: Each of the seven hardware modules has three progress bars assigned. The three

    progress bars are erase (top), write (middle), verify (bottom). Each of the three progress bars must reach 100% for each hardware module being

    upgraded before an upgrade is successful. The box to the left of the three progress bars indicate the four conditions during upgrading. White no upgrade is necessary. Flashing black, an upgrade is in progress Solid black, an upgrade has completed Solid grey a module has failed to be upgraded.

    When all the boxes are solid black or solid white and the progress bars are 100%, an upgrade has been completed.

    If a box shows as grey, repeat the upgrade. As part of a successful upgrade the machine will reboot. The machine will reboot once more to restore settings. After this second reboot the machine will function as normal.

    Figure 1 Start of upgrade

    Figure 2 Softwa

  • WorkCentre Pro 275 Family (CC232-WCP275F)

    GP 5 Portable Work Station and ToolsPurposeTo describe the PWS diagnostic tools.

    Network Controller LoggingNetwork Controller Logging is used to enable or disable network controller logging and also retrieve log files for off line viewing. The logging files that follow are stored on the network con-troller and can be accessed, and with one exception displayed on the PWS: Network controller Process / State Logs - a record of state changes.

    Files - a compressed file containing all the log files, ed on the PWS as a *.log file for analysis.vents.

    ious enough for the network controller to stop work- network controller before the error can be logged).alies that are not serious enough to cause the sys-

    ompleted jobs.d log files can be saved to a *.log text file on the

    iles are permanently enabled. The logs that follow g the PWS:AUTION

    performance.

    the PWS connected while selectable logging is

    VM settings to a disk (this would normally be the them to the machine. Previous NVM values can be ng AltBoot, or if the machines NVM settings are

    AUTIONsing AltBoot, customer NVM settings are not auto-gs must be saved, then restored using NVM Save

    a mains AC power supply. lication on the PWS. Follow the instructions. during the procedure, the machine should recover. inutes, perform the following:ave and Restore application on the PWS.e and Restore window.July 20056-18GP 5

    General Procedures & Information

    DescriptionThe PWS Diagnostic Tools are: Alternate Boot Tool. Counter Retrieval. Network Configuration. Network Controller Logging. NVM Save and Restore. Software Upgrade.Alternate Boot Tool

    CAUTIONThe AltBoot procedure erases the customer Optional Services (Network Scanning; E-Mail; Internet Fax; Network Accounting; Server Fax; Hard Disk Overwrite; Xerox Standard Account-ing (XSA). Check with the customer, that they have the necessary codes to enable their Optional Services and they can restore any configuration information for the installed options.The Alternate Boot Tool (AltBoot) is a tool to download the software to the network controller when the software on the network controller has become corrupt. Refer to GP 4 Software Loading Using AltBoot.

    A diagnostic menu is available in the AltBoot tool. Access to the diagnostic menu is during the AltBoot Process - Stage 1 and select the Diagnostics Menu from the Main Menu.

    There are three selections on the AltBoot diagnostic menu:1. Test Memory.2. Display POST Results.3. Exit Diagnostic Menu.Select the option number to start the test or to exit from the AltBoot diagnostic menu.

    NOTE: Do not perform the tests available in the AltBoot diagnostic menu unless instructed to by the service manual.

    Counter RetrievalUse this tool to save the billing counters information to file. The file includes details of regis-tered fault codes, plus a list of the last 40 fault codes.

    Network ConfigurationNetwork Configuration is used to manage network systems. This tool displays the state of the network settings

    Network controller Debug Logs / Corecannot be displayed on PWS. It is sav

    Event Log - a record of unscheduled e Shutdown Log - a record of faults ser

    ing (if the fault does not shut down the Error / Warning Log - a record of anom

    tem to reset. Completed Job Log - a record of the cThere is a Status and Results window, anPWS.

    Enable/Disable Log FilesThe network controller process/state log fcan be enabled or disabled as a group usin

    CEnabling these logs will degrade machine NC Debug Logs. Event Log. Shutdown Log. Error / Warning Log. Completed Job Log.

    NOTE: It is not necessary to keepenabled.

    NVM Save and RestoreNVM Save and Restore is used to save Nmachine resident diskette) and then restorerestored after loading a software set usichanged.

    CWhen the machine software is upgraded umatically saved. The customer NVM settinand Restore.Procedure1. Ensure that the PWS is connected to 2. Open the NVM Save and Restore appIf the PWS suffers a power failure or crashIf the machine has not recovered after 5 m1. Switch on the PWS. Open the NVM S2. Select the Exit button in the NVM Sav

  • GP 5General Procedures & Information

    3. Restart the NVM Save and Restore procedure.Software UpgradeSoftware Upgrade is used to upgrade the machine software. When in software upgrade mode July 20056-19WorkCentre Pro 275 Family (CC232-WCP275F)

    the machine will: Go offline. Disable power saver mode. Not respond to activation of the on / off switch. Disable all job features.On completion of the upgrade the machine will exit the software upgrade mode and reboot. Refer to GP 4 Machine Software.

  • WorkCentre Pro 275 Family (CC232-WCP275F)

    GP 6 Screw UsagePurposeTo prevent damage to parts that are easily damaged by screws not being installed correctly.

    read forming screw

    component does not appear to be a thread forming g screw from another location on the machine. machine yet, form the screw threads first.

    iver to ensure a good grip on the head of the screw.e screw to form the thread in the hole, then remove

    stening holes in the new component are threadedhine.

    Three or four lobes on the end of the thread

    Tapered end to thread

    Majority of thread is parallelJuly 20056-20GP 6

    General Procedures & Information

    ProcedureReplacing Existing ScrewsAlways use the correct driver for the type of screw head. Use a nut driver where possible because this gives a better grip on a screw than a slotted or cross-head driver.

    Take care not to install self-tapping screws into machine-screw holes, or machine-screws into self-tapper holes.

    When replacing self-tapping screws into plastic components, turn the screw counterclockwise to engage the original thread, then turn the screw clockwise. Do not overtighten. If a new thread is cut, the plastic component will lose the ability to hold the screw as firmly, and eventu-ally not at all. This also applies, to a lesser degree, to metal components.

    NOTE: Reverse the direction of turn for left-hand threads.

    The same method can be usefully applied to machine thread screws and nuts to avoid cross threading.

    Inserting a Screw into an Unthreaded HoleSome new components are supplied with fastening holes that do not have the screw thread pre-cut. It is the insertion of the first screw into the hole that forms the thread.

    CAUTIONUse the following procedure to avoid broken screws and damaged holes:1. Ensure that the screw is a thread forming screw, refer to Figure 1.

    Figure 1 Th

    If the screw that is used to fasten thescrew, temporarily use a thread formin

    2. Do not assemble the new part into the3. Use the correct screw driver or nut dr4. Using a moderate axial force, insert th

    the screw.5. Repeat step 4 as necessary until all fa6. Assemble the component on the mac

  • GP 7General Procedures & Information

    GP 7 Miscellaneous ChecksPurpose

    Secure E-clips and other retainers.Shafts Contamination.July 20056-21WorkCentre Pro 275 Family (CC232-WCP275F)

    To indicate which types of problems to look for when checking or inspecting parts of the machine.

    Procedure1. Assess the fault. Is the part broken, too loose, too tight. Check if it needs cleaning or lubri-

    cating. 2. Check the items under the appropriate heading that follows:Actuators Free movement. Damage Contamination.Bearings Wear. Damage. Contamination.Drive Belts Wear. Damaged teeth. Correct tension. Contamination of tension rollers and support shafts.Gears Contamination. Chips or cracks. Wear. Misalignment.Gravity Fingers and Stripper Fingers Free movement. Missing fingers. Damage. Contamination on the fingers, rollers or on the pivot shaft.Harnesses and Wiring Continuity. Short-circuits caused by physical damage or contamination of conductors, terminals or

    connectors. Overheated insulation. Damaged insulation near moving parts and sharp edges. Pin and receptacle damage on connectors.Rollers Flats. Tears. Contamination.

    Misalignment. Rotates without binding.

  • WorkCentre Pro 275 Family (CC232-WCP275F)

    GP 8 Special Tools and ConsumablesDescriptionRefer to the following:July 20056-22GP 8

    General Procedures & Information

    WARNINGWear protective gloves when using solvents and cleaning agents, PL 26.10 Item 10. Antistatic fluid, PL 26.10 Item 19.

    Cleaning agent. Disposable gloves, PL 26.10 Item 10.

    General protection. Ethernet crossover cable, PL 26.10 Item 6.

    PWS to network controller. Film remover, PL 26.10 Item 4.

    Cleaning agent. Finisher bypass harness, PL 26.10 Item 7.

    Electrical cheat for PJ151. Formula A cleaning fluid, PL 26.10 Item 2.

    General cleaning. Lens and mirror cleaner, PL 26.10 Item 9.

    Optics cleaning. Micro fiber wiper, PL 26.10 Item 13.

    General cleaning. 9 way gender changer/null modem adapter PL 26.10 Item 1.

    PWS to network controller. Plastislip grease, PL 26.10 Item 8.

    Lubrication for plastic gears and components. Serial cable, PL 26.10 Item 12.

    PWS to network controller. Staple cartridge, PL 26.10 Item 11. Test pattern, A3/11X17, PL 26.10 Item 14.

    IQS 1 Solid Area Density and IQS 2 Background. Test pattern, A4, PL 26.10 Item 15.

    IQS 1 Solid Area Density and IQS 2 Background. Test pattern, 8.5 X 11, PL 26.10 Item 16.

    IQS 1 Solid Area Density and IQS 2 Background. Test pattern, solid area density scale, PL 26.10 Item 17.

    IQS 1 Solid Area density. Test pattern, visual scale, PL 26.10 Item 18.

    IQS 2 Background. USB cable, PL 26.10 Item 5.

    PWS (portable work station) to image processing PWB.

  • GP 9General Procedures & Information

    GP 9 IOT PWB Spare Parts StrategyPurpose

    niversal IOT PWBJuly 20056-23WorkCentre Pro 275 Family (CC232-WCP275F)

    To describe the spare parts strategy for the IOT PWB.

    GeneralAt manufacture the 32-38 ppm machine will be built with a IOT PWB which is unique to this speed of machine. Refer to Figure 1.

    The spare parts strategy is to only have one universal IOT PWB, to be used across the com-plete speed range of the machines. Refer to Figure 2.

    The difference is that the spared universal IOT PWB will have PJ64 which is for the scorotron auto cleaning and is used on 45-75 ppm machines only. It will also have PJ33 which is for the cooling fans in the front door of the 65-75 ppm machines only. These two PJs are not used on the 32-38 ppm machines.

    Figure 1 IOT PWB on 32-38 ppm machines

    Figure 2 U

  • WorkCentre Pro 275 Family (CC232-WCP275F)

    July 2005

    6-24GP 9General Procedures & Information

  • GP 10General Procedures & Information

    GP 10 How to Check a MotorThis procedure describes how to check the motors that follow: Two Wire DC Motors.

    Six Wire Stepper Motor Go to Flag 5. Disconnect PJF. Check the +24V supply and the motor on pulses when the

    component control code for the motor is entered. the +24V, +5V and 0V supplies.

    n PJD pin 13 changes when the component control

    for the motor circuit.July 20056-25WorkCentre Pro 275 Family (CC232-WCP275F)

    Four Wire Stepper Motor Six Wire Stepper Motor.Initial Actions

    WARNINGSwitch off the electricity to the machine, GP 14. Disconnect the power lead from the customer supply while tasks are performed that do not need the electricity. The electric-ity can cause the death or injury of persons. The moving components can cause the injury of persons.1. Check that the motor is free to rotate.2. Check that all the motors mechanisms are clean, free to move and lubricated correctly.3. Enter the component control code for the motor, refer to dC330. If the motor does not run

    correctly, perform the correct procedure that follows: Two Wire DC Motors. Four Wire Stepper Motor. Six Wire Stepper Motor.

    NOTE: The voltages, PJ numbers, pin numbers and PWB names shown are an example only. Go to the circuit diagram in the RAP for the correct information.

    NOTE: For the motors supplied through the IOT PWB, refer to the OF7 IOT Diagnostics RAP.

    Two Wire DC Motors Go to Flag 2. Disconnect PJB. Check that +24V is measured when the component control

    code for the motor is entered. Go to Flag 1. Disconnect PJA. Check for +24V on the LVPS. Go to Flag 3. Disconnect PJC. Check that the signal changes on the IOT PWB when the

    component control code for the motor is entered. Check the wiring and the connectors for the motor circuit.References: 01G +24V Distribution RAP. 01B 0V Distribution RAP. REP 1.2 Wiring Harness Repairs.Four Wire Stepper Motor Go to Flag 6. Disconnect PJH. Check the motor on pulses on the harness when the com-

    ponent control code for the motor is entered. Go to Flag 6. Disconnect PJJ. Check the motor on pulses on the harness when the com-

    ponent control code for the motor is entered. Check the wiring and the connectors for the motor circuit.References: 01G +24V Distribution RAP. 01B 0V Distribution RAP. REP 1.2 Wiring Harness Repairs.

    Go to Flag 4. Disconnect PJD. Check Go to Flag 4. Check the clock pulses. Go to Flag 4. Check that the signal o

    code for the motor is entered. Check the wiring and the connectors References: 01G +24V Distribution RAP. 01E +5V distribution RAP. 01B 0V Distribution RAP. REP 1.2 Wiring Harness Repairs.

  • WorkCentre Pro 275 Family (CC232-WCP275F)

    July 2005

    6-26GP 10General Procedures & Information

    Figure 1 Circuit diagram

  • GP 11General Procedures & Information

    GP 11 How to Check a SensorDescription

    Circuit diagramJuly 20056-27WorkCentre Pro 275 Family (CC232-WCP275F)

    Use this procedure to check the operation of all types of sensor.

    NOTE: The circuit diagram, Figure 1 shows a flag sensor. Some sensors have a resistor within the sensor, other sensors require a resistor is on the PWB. The resistor decreases the voltage to the sensor LED.

    NOTE: The voltages, PJ numbers, pin numbers and PWB names shown are an example only. Go to the circuit diagram in the RAP for the correct information.

    Initial ActionsWARNING

    Switch off the electricity to the machine, GP 14. Disconnect the power lead from the customer supply while tasks are performed that do not need the electricity. The electric-ity can cause the death or injury of persons. The moving components can cause the injury of persons.Perform the steps that follow:1. Make sure that the sensor is installed correctly.2. Clean the sensor and the area around the sensor.3. If a flag actuator is installed, check that it has free movement.4. Check that the paper path is clear.5. If the sensor activates by a surface that reflects, check that the surface is clean. Also

    make sure that there is not an obstruction between the sensor and the surface.Quick Sensor CheckEnter the component control code for the sensor, refer to dC330. Activate the sensor. If the dis-play changes, the sensor operates correctly. If the display does not change, perform the proce-dure.

    Procedure Go to Flag 1. Disconnect PJA. Check for +3.3V and 0V at PJA on the harness. Go to Flag 2. Disconnect PJC. Check the wiring and the connectors for the sensor circuit. Go to Flag 2. Check for +3.3V and 0V at PJC on the IOT PWB. If necessary, install new components or repair the wiring.References: 01B 0V Distribution RAP. 01D +3.3V Distribution RAP. REP 1.2 Wiring Harness Repairs.

    Figure 1

  • WorkCentre Pro 275 Family (CC232-WCP275F)

    GP 12 How to Check a Solenoid or ClutchDescriptionUse this procedure to check a clutch or solenoid.

    Circuit diagramJuly 20056-28GP 12

    General Procedures & Information

    Initial ActionsWARNING

    Switch off the electricity to the machine, GP 14. Disconnect the power lead from the customer supply while tasks are performed that do not need the electricity. The electric-ity can cause the death or injury of persons. The moving components can cause the injury of persons.1. For a clutch, check that the mechanical components are clean, free to move and lubri-

    cated correctly2. For a solenoid, check that the armature is free to move and the mechanical components

    are free to move.ProcedureNOTE: The voltages, PJ numbers, pin numbers and PWB names shown are an example only. Go to the circuit diagram in the RAP for the correct information.

    NOTE: When a solenoid is energized in diagnostics, armature movement is seen. When a clutch is energized in diagnostics, the sound of the clutch action is heard. If possible, energize the motor connected to the clutch to see when the clutch is energized.

    Go to Flag 1. Check that the signal changes on the IOT PWB when the component con-trol code for the clutch or solenoid is entered.

    Go to Flag 2. Disconnect PJC. Check that +24V is measured when the component control code for the clutch or solenoid is entered.

    Go to Flag 3. Disconnect PJD. Check for +24V on the LVPS. Check the wiring and the connectors for the clutch or solenoid circuit.References: 01B 0V Distribution RAP. 01G +24V Distribution RAP. REP 1.2 Wiring Harness Repairs.

    Figure 1

  • GP 13General Procedures & Information

    GP 13 How to Check a SwitchDescription

    Circuit diagramJuly 20056-29WorkCentre Pro 275 Family (CC232-WCP275F)

    Use this procedure to check the operation of a switch.

    NOTE: The circuit in Figure 1 shows an interlock switch activated by the closing of a door.

    Initial ActionsWARNING

    Switch off the electricity to the machine, GP 14. Disconnect the power lead from the customer supply while tasks are performed that do not need the electricity. The electric-ity can cause the death or injury of persons. The moving components can cause the injury of persons.Manually check that the switch operates, for example, the magnet or other actuator has enough mechanical movement to operate the switch.

    NOTE: The voltages, PJ numbers, pin numbers and PWB names shown are an example only. Go to the circuit diagram in the RAP for the correct information.

    Procedure Go to Flag 1. Disconnect PJA. Check the electrical operation of the switch. Go to Flag 1. Disconnect PJB. Check for +5V and 0V on the IOT PWB. Go to Flag 1. Check the wiring and the connectors for the switch circuit.References: 01B 0V Distribution RAP. 01E +5V Distribution RAP. REP 1.2 Wiring Harness Repairs.

    Figure 1

  • WorkCentre Pro 275 Family (CC232-WCP275F)

    GP 14 How to Switch Off the Machine or Switch On the MachinePurpose

    General1. When power down is selected and confirmed, power down starts after a maximum of 45

    seconds with the exceptions that follow:a. If the system and the UI cannot communicate, then power down begins after 3 sec-

    onds.ll jobs.cancels:

    n.t.ations.d the power down is possible, the power down com-utes.s that remain in the queue.I.

    AUTIONroller if the power lead was disconnected to power n puts the hard disk drive of the network controller

    sconnect the power lead.d after one minute.gain, perform the 03-374 Power Off Failure RAP.

    set the software of the image processing PWB, the

    own Options window will display.

    window replaces the Power Down Options window rformed:

    s mode.

    ard or Setup Modes.

    led...

    UI. window appears, touch the Confirm button.ars with the message that follows: Quick Restart is 1 minute.

    f, wait a minimum of one minute before the machine July 20056-30GP 14

    General Procedures & Information

    To show how to switch off or switch on the machine, without the loss of customer data or dam-age to the system hardware.

    WARNINGSwitch off the electricity to the machine, GP 14. Disconnect the power lead from the customer supply while tasks are performed that do not need the electricity. The electric-ity can cause the death or injury of persons. The moving components can cause the injury of persons.

    WARNINGDo not use the on/off switch as a safety disconnect device. The on/off switch is not a disconnect device. Disconnect the power cord from the supply to isolate the equipment.Refer to: Switch Off Procedure. Switch Off Failure Procedure. Quick Restart Switch On Procedure. Power Saver ModeSwitch Off Procedure

    CAUTIONDo not disconnect the power lead or interrupt the electricity supply before the power down is complete unless advised. The data and software can become damaged.1. Press the on/off switch. The Power Down Options window will display.

    NOTE: The Power Down Confirmation window replaces the Power Down Options window when the operations that follow are performed:a. The machine is in the diagnostics mode.b. During CRU replacement.c. The machine is in the Install Wizard or Setup Modes.d. A module is not communicating.e. The Power Saver mode is disabled.f. A software upgrade is performed.g. The network controller initializes.

    2. Touch the Power Down button on the UI.3. When the Power Off Confirmation window appears, touch the Confirm button.

    NOTE: If a controlled power off is confirmed, the on / off switch is disabled until the sequence is completed.If there is a fault that prevents power down, the UI requests that the power lead is removed and replaced after one minute.

    4. When the machine has switched off, remove the power lead from the outlet.5. If the machine does not switch off, go to Switch Off Failure Procedure.

    b. If possible, the system finishes ac. The delays occur if the machine

    i. A print job or copy job.ii. An exposure lamp calibratioiii. An image quality adjustmeniv. Diagnostic mode communic

    d. If a module does not respond anpletes after a maximum of 2 min

    2. The machine stops processing all job3. A warning message displays on the USwitch Off Failure Procedure

    CDo not move or remove the network contdown the machine. A controlled power dowin a safe position.1. If the machine fails to power down, di2. If necessary, reconnect the power lea3. If the machine does not power down aQuick RestartThe quick restart causes the system to reIOT PWB and the GUI.1. Press the on/off switch. The Power D

    NOTE: The Power Down Confirmationwhen the operations that follow are pea. The machine is in the diagnosticb. During CRU replacement.c. The machine is in the Install Wizd. A module is not communicating.e. The Power Saver mode is disabf. A software upgrade is performedg. The network controller initializes

    2. Touch the Quick Restart button on the3. When the Quick Restart Confirmation4. The Quick Restart window now appe

    underway and will take approximatelySwitch On Procedure1. After a machine has been switched of

    is switched on.

  • GP 14, GP 15General Procedures & Information

    2. After a service call, ensure that all service tools are removed from the machine.3. Connect the power lead from the power supply outlet to the machine.4. Press the on/off switch.

    GP 15 How to Set the Machine ConfigurationDescription

    has been installed on the IOT PWB or the message s.

    ARNING, GP14. Disconnect the power cord from the cus-at do not need electricity. Electricity can cause

    injury.ARNINGty disconnect device. The on/off switch is not a r cord from the supply to isolate the equipment.

    guration Error occurs, then perform the following:

    ber. Refer to the product / serial number plate on n the Service Info screen, select the serial number

    l number.03-008 and check the product identifier. Enter the

    03-012 and check the product configuration speed. .08-001 and check the print rate. Enter the correct

    ord protected. Contact your local service specialist

    figuration Error does not occur, perform the follow-

    ber. Refer to the product / serial number plate on n the Service Info screen, select the serial number

    l number.

    ne resident diskette supplied with the machine and 5.July 20056-31WorkCentre Pro 275 Family (CC232-WCP275F)

    5. If the machine does not initialize, go to the correct RAP as follows: If the machine switches on, but the UI is blank, go to the OF2 UI Touch Screen Fail-

    ure RAP. If the machine does not respond, go to the OF3 Dead Machine RAP. If the machine switches on, but does not respond, go to the OF5 Boot Up Failure

    RAP.

    NOTE: When a machine with a network controller initializes, the image processor com-pares the software versions in the machine and the network controller. If there is a differ-ence, the network controller software overwrites the software in the machine. Refer to GP 4 Machine Software.

    General1. When the power lead is connected, the LVPS +3.3VSB supply is energized. The LVPS

    +3.3VSB supply provides +3.3VSB to the on/off switch and the IOT PWB.2. When the on/off switch is pressed, the LVPS is energized. The +3.3V, +5V, +12V, +24V

    and AC voltage for the auxiliary output sockets and fuser module is distributed.3. Each module manages its power-on self-test (POST) and power-up sequence.NOTE: Refer to GP 22 Electrical Power requirements for further information.

    Power Saver ModeThe Power Saver mode is selected from the Power Down window. The Power Saver mode is delayed until the machine is not active for 30 seconds.

    NOTE: If the power saver feature is disabled, the option is not displayed. Refer to GP 22 Elec-trical Power Requirements for further information.

    Use this procedure when a new NVM chip Machine Speed Configuration Error occur

    WSwitch off the electricity to the machinetomer supply while performing tasks thdeath or injury. Moving parts can cause

    WDo not use the on / off switch as a safedisconnect device. Disconnect the poweProcedurePerform the following:1. If the message Machine Speed Confi

    a. Enter diagnostics, GP 1. b. Re-enter the machine serial num

    the front frame of the machine. Obox and enter the machine seria

    c. Select dC131 chain 3, location correct value.Select dC131, chain 3, location Enter the correct machine speedSelect dC131 chain 8, location print rate.

    NOTE: These settings are passwto obtain the correct passwords.

    2. If the message Machine Speed Coning:a. Enter diagnostics, GP 1. b. Re-enter the machine serial num

    the front frame of the machine. Obox and enter the machine seria

    3. Exit Diagnostics, GP 1.4. Restore the NVM by using the machi

    the latest .nvb file that was saved, GP5. Complete the final actions, SCP 6.

  • WorkCentre Pro 275 Family (CC232-WCP275F)

    GP 16 How to Safely Lift or Move Heavy ModulesPurposeUse this procedure when lifting or moving heavy modules.July 20056-32GP 16

    General Procedures & Information

    ProcedureWARNING

    Switch off the electricity to the machine, GP 14. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause injury.

    WARNINGTake care during this procedure. Sharp edges may be present that can cause injury.When removing heavy modules from the machine, the following instructions must be observed:1. Ensure that a suitable stable surface to support the module after removal is located in

    close proximity to the machine.

    NOTE: Other parts of the machine are not a suitable stable surface.

    2. Ensure that the height of the support surface is between 750mm and 1000mm (30 inches and 39 inches).

    3. Ensure that there are no hazards or obstacles between the machine and the support sur-face.

    4. If instructed to remove the module toward the rear of the machine and only one person is available, the module must be removed while standing at the rear of the machine. If two people are available, the module may be removed while standing at the front of the machine.

    5. Two people are required if the module is to be lifted on to the floor or lifted from the floor.

  • GP 17General Procedures & Information

    GP 17 High Frequency Service ItemsPurposeJuly 20056-33WorkCentre Pro 275 Family (CC232-WCP275F)

    To provide the service engineer with a method to view the service history of the high frequency service items (HFSI). The service engineer can reset the counters and change the setting of the maximum life and threshold value of each HFSI item.

    ProcedureEnter diagnostics GP 1. Select the Service Info window and touch the HFSI feature to select the HFSI table.

    The five columns in the HFSI table on the display screen are: The Item column, shows the HFSI item to be tracked. The Status column, indicates the status of an item relative to its threshold setting. Values

    are Off (not tracked), OK or Check. The Unit column, shows the events that are being used to track the item. The Actual column, shows the actual count value against the HFSI item. The Max. Life column, shows the maximum life count value of the HFSI item. The Actual and Maximum Life count value have a numeric range of 0 to 9999999 for all HFSI items.

    The first item in the HFSI table will be the item that requires attention (if needed) then the item will be displayed as Check. If the item has not yet reached threshold the OK is displayed.

    To change the maximum life or threshold value of each HFSI item, perform the following:1. Select and highlight the HFSI item to change.2. Touch the Edit button.3. Enter the new value using the numeric keypad. The new value will overwrite the existing

    value in the table. Touch the Save button to enter the new maximum life or threshold value into the file. If the entered value is incorrect, press the Undo button. This stops the process and the old value is retained.

    A threshold value of zero indicates that there is no threshold value assigned to the item and the status will be Off (not tracked).

    The maximum life setting and the threshold settings are independent of each other. The threshold value can exceed the maximum life value.

    To reset the HFSI item Actual count value to zero, perform the following:1. Select and highlight the HFSI item to reset.2. Touch the Reset button,3. Touch the OK button to reset the count value to zero.

    For details of high frequency service items, refer to SCP 5 Subsystem Maintenance.

  • WorkCentre Pro 275 Family (CC232-WCP275F)

    GP 18 Machine LubricationPurposeTo give information on the use of lubricants.July 20056-34GP 18

    General Procedures & Information

    ProcedureCAUTION

    Only use lubricants as directed. Incorrect use of lubricants could seriously affect the perfor-mance of the machine.Adhere to the following points when performing machine lubrication: Wear disposable gloves, PL 26.10 Item 10. Only use lubricants that are specified in the Parts List. Only lubricate parts of the machine as directed in the relevant RAPs, Repairs and Adjust-

    ments etc. Apply only the smallest amount of lubricant, sufficient to lubricate the parts. To prevent

    contamination, remove any surplus lubricant before the machine is run. Take great care not to contaminate other parts of the machine with the lubricant.

  • GP 20General Procedures & Information

    GP 20 Paper and Media Size SpecificationsPurpose

    Table 7 HCSS and HCSS BM output paper sizes. The table defines the paper sizes that can be delivered to the output bins of the HCSS and HCSS BM.

    Table 8 Output stock performance. The table shows the media (stock) performance con-will not be guaranteed for media not listed in the mm (5.5 inches) in either the process or cross pro-

    nitions.itions.

    rmance indication

    quality, some jams and poor stacking)uality defects, increased jams or bad stacking)ification)table

    e

    M nd 1

    HCSSBM bin 2 Defects3 Duplex show through3 Duplex show through3 None3 None3 None3 None3 NoneX None (feed to bin 0 only)X None (feed to bin 0 only)X None (feed to bin 0 only)X Out of specificationX None (feed to bin 0 only)X Out of specificationX Productivity reductionX Productivity reduction3 Curl3 None3 None3 Mis-registration and skewX CurlX CurlX NoneJuly 20056-35WorkCentre Pro 275 Family (CC232-WCP275F)

    To list the paper and media size specifications.

    SpecificationsNOTE: Check that the paper tray settings match the paper size in the tray.

    Table 1 Performance indication. Use this table to determine the meaning of the alpha numeric codes in Table 2 and Table 3.

    Table 2 European papers Table 3 American papers Table 4 U.S. paper weight conversion. Use this table to determine approximate equivalent

    points in weight specifications other than for U.S. bond weight. Table 5 Input / output paper sizes. The table defines the paper sizes that are recognized

    by the DADH, document glass and the paper trays when using an OCT output device. Table 6 LCSS output paper sizes. The table defines the paper sizes that can be delivered

    to the output trays of an LCSS.

    straints for the output. Performance table. Media that is smaller than 139 cess direction cannot be duplexed.

    Table 9. Input document material defi Table 10. Input document quality defin

    Table 1 PerfoCode Description3 Excellent performance2 Good performance (Good image1 Degraded performance (Image qX Not recommended (outside specN Size unrecognized and not accepU Size unrecognized but acceptablY Size recognized and accepted

    Table 2 European papers

    Paper Size Paper Weight gsm Feed Direction Paper Type Tray 1/2 Tray 3/4 Bypass Duplex LCSS HCSSHCSSBbin 0 a

    A4 60 LEF Plain paper 2 2 2 2 3 3 3A4 60 SEF Plain paper 2 X 2 2 3 3 3A4 61 gsm - 120 LEF Plain paper 3 3 3 3 3 3 3A4 61 gsm - 120 SEF Plain paper 3 X 3 3 3 3 3A4 121 gsm - 200 LEF Plain paper 2 2 2 2 3 3 3A4 121 gsm - 200 SEF Plain paper 2 X 2 2 3 3 3A4 201 gsm - 216 LEF / SEF Plain paper X X 2 X 3 3 3A4 - LEF / SEF Labels X X 2 X 3 3 3A4 - LEF / SEF Plain transparency X X 2 X 3 3 3A4 - LEF White strip transparency X X 2 X 3 3 3A4 - SEF White strip transparency X X X X X X XA4 - LEF Paper backed transparency X X 2 X 3 3 3A4 - SEF Paper backed transparency X X X X X X XOversize A4 - LEF Tabs 2 X 2 X 3 3 3Oversize A4 - LEF Covers 2 X 2 X 3 3 3A3 60 SEF Plain paper 2 X 2 1 3 3 3A3 61 gsm - 120 SEF Plain paper 3 X 3 3 3 3 3A3 120 gsm - 161 SEF Plain paper 2 X 2 2 3 3 3A3 161 gsm - 200 SEF Plain paper 2 X 2 1 3 3 3A5 60 LEF Plain paper 2 X 2 1 3 3 3A5 60 SEF Plain paper X X 2 1 3 3 3A5 61 gsm - 120 LEF Plain paper 3 X 3 3 3 3 3

  • WorkCentre Pro 275 Family (CC232-WCP275F)

    A5 61 gsm - 120 SEF Plain paper X X 3 3 3 3 3 X NoneX NoneX Mis-registration and skewX Out of specification.X CurlX Out of specification.X NoneX Out of specification.X Poor feedingX JamsX Not tested

    X Poor fusingX Poor fusingX Excessive curlX Rear cover of stapled sets of

    more than 35 sheets plus 2 covers, may be mis-regis-tered in the LCSS

    Table 2 European papers

    Paper Size Paper Weight gsm Feed Direction Paper Type Tray 1/2 Tray 3/4 Bypass Duplex LCSS HCSSHCSSBM bin 0 and 1

    HCSSBM bin 2 Defects

    SBM and 1

    HCSSBM bin 2 Defects3 Duplex show through3 Duplex show through3 None3 None3 None3 None3 None3 None (feed to bin 0 only)X None (feed to bin 0 only)X None (feed to bin 0 only)X Out of specificationX None (feed to bin 0 only)

    X Out of specificationJuly 20056-36GP 20

    General Procedures & Information

    A5 121 gsm - 200 LEF Plain paper 2 X 2 2 3 3 3A5 121 gsm - 200 SEF Plain paper X X 2 1 3 3 3A6 60 LEF Plain paper X X X X 3 3 3A6 60 SEF Plain paper X X 2 1 3 3 3A6 61 gsm - 120 LEF Plain paper X X X X 3 3 3A6 61 gsm - 120 SEF Plain paper X X 3 2 3 3 3A6 121 gsm - 200 LEF Plain paper X X X X 3 3 3A6 121 gsm - 200 SEF Plain paper X X 1 1 3 3 3A4 60 LEF / SEF Nekosa 1 1 1 1 3 3 38.5 x 12.4 inch

    All SEF Spanish Folio 2 X 2 2 3 3 3

    A4 200 LEF / SEF Premier TCF 2 2 2 2 3 3 3All 100 LEF / SEF Conqueror finely ridged laid 2 2 2 2 3 3 3All 80 LEF / SEF Recycled 1 1 1 1 3 3 3Any Any LEF / SEF Jobs with covers 1 X 1 1 3 3 3

    Table 3 American papersPaper Size inches

    Paper Weight US bond lb. Feed Direction Paper Type Tray 1/2 Tray 3/4 Bypass Duplex LCSS HCSS

    HCSbin 0

    8.5 x 11 16 LEF Plain paper 2 2 2 2 3 3 38.5 x 11 16 SEF Plain paper 2 X 2 2 3 3 38.5 x 11 20 - 32 LEF Plain paper 3 3 3 3 3 3 38.5 x 11 20 - 32 SEF Plain paper 3 X 3 3 3 3 38.5 x 11 34- 53 LEF Plain paper 2 2 2 2 3 3 38.5 x 11 34- 53 SEF Plain paper 2 X 2 2 3 3 38.5 x 11 57 LEF / SEF Plain paper X X 2 X 3 3 38.5 x 11 - LEF / SEF Labels X X 2 X 3 3 38.5 x 11 - LEF / SEF Plain transparency X X 2 X 3 3 3

    8.5 x 11 - LEF White strip transparency X X 2 X 3 3 38.5 x 11 - SEF White strip transparency X X X X X X X

    8.5 x 11 - LEF Paper backed transpar-ency

    X X 2 X 3 3 3

    8.5 x 11 - SEF Paper backed transpar-ency

    X X X X X X X

  • GP 20General Procedures & Information

    X Productivity reduction

    X Productivity reduction

    3 Curl3 None3 Mis-registration and skew3 Curl3 None3 Mis-registration and skewX Not testedX Not testedX Not testedX Not testedX Not testedX Not testedX Out of specification.X Not testedX Out of specification.X Not testedX Out of specification.X Not tested3 Bad stacking due to curlX Degraded fusingX Degraded fusingX Degraded fusingX Rear cover of stapled sets of

    more than 35 sheets plus 2 covers, may be mis-regis-tered in the LCSS

    t US tag weight (lb.)

    Metric weight (gsm)

    37 6039 6446 7549 8051 8355 9061 100

    Table 3 American papersPaper Size inches

    Paper Weight US bond lb. Feed Direction Paper Type Tray 1/2 Tray 3/4 Bypass Duplex LCSS HCSS

    HCSSBM bin 0 and 1

    HCSSBM bin 2 DefectsJuly 20056-37WorkCentre Pro 275 Family (CC232-WCP275F)

    Oversize 8.5 x 11

    - LEF Tabs 2 X 2 X 3 3 3

    Oversize 8.5 x 11

    - LEF Covers 2 X 2 X 3 3 3

    11 x 17 16 SEF Plain paper 2 X 2 1 3 3 311 x 17 20 - 32 SEF Plain paper 3 X 3 3 3 3 311 x 17 34 - 53 SEF Plain paper 2 X 2 1 3 3 38.5 x 14 16 SEF Plain paper 2 X 2 1 3 3 38.5 x 14 20 - 32 SEF Plain paper 3 X 3 3 3 3 38.5 x 14 34 - 53 SEF Plain paper 2 X 2 1 3 3 38.5 x 5.5 16 LEF Plain paper 2 X 2 1 3 3 38.5 x 5.5 16 SEF Plain paper X X 2 1 3 3 38.5 x 5.5 20 - 32 LEF Plain paper 3 X 3 3 3 3 38.5 x 5.5 20 - 32 SEF Plain paper X X 3 3 3 3 38.5 x 5.5 34 - 53 LEF Plain paper 2 X 2 2 3 3 38.5 x 5.5 34 - 53 SEF Plain paper X X 2 1 3 3 35.5 x 4.25 16 LEF Plain paper X X X X 3 3 35.5 x 4.25 16 SEF Plain paper X X 2 1 3 3 35.5 x 4.25 20 - 32 LEF Plain paper X X X X 3 3 35.5 x 4.25 20 - 32 SEF Plain paper X X 3 2 3 3 35.5 x 4.25 34 - 53 LEF Plain paper X X X X 3 3 35.5 x 4.25 34 - 53 SEF Plain paper X X 1 1 3 3 311 x 17 32 SEF Domtar (10% recycled) 1 X 1 1 3 3 38.5 x 11 65 LEF / SEF Xerox 65lb cover 2 2 2 2 3 3 38.5 x 11 90 LEF / SEF Xerox 90lb index 2 2 2 2 3 3 38.5 x 11 110 LEF / SEF Springhill index plus 110lb 2 2 2 2 3 3 3Any Any LEF / SEF Jobs with covers 1 X 1 1 3 3 3

    Table 4 U.S. paper weight conversionUS post card thickness (mm) (see NOTE)

    US bond weight (lb.)

    US text / book weight (lb.)

    US cover weight (lb.)

    US Bristol weight (lb.)

    US index weigh(lb.)

    - 16 41 22 27 33- 17 43 24 29 35- 20 50 28 34 42- 21 54 30 36 44- 22 56 31 38 46- 24 60 33 41 50- 27 68 37 45 55

  • WorkCentre Pro 275 Family (CC232-WCP275F)

    - 28 70 39 49 58 65 10574 12079 12883 13591 14897 158100 163108 176117 190122 199125 203133 216150 244154 250155 253162 264166 271

    Table 4 U.S. paper weight conversionUS post card thickness (mm) (see NOTE)

    US bond weight (lb.)

    US text / book weight (lb.)

    US cover weight (lb.)

    US Bristol weight (lb.)

    US index weight (lb.)

    US tag weight (lb.)

    Metric weight (gsm)

    ument s size ing

    Output device Notes

    OCT -Y -Y -Y -Y *ISO A5 or 8.5 x 5.5 depends on

    NVM 2 settingY *ISO A5 or 8.5 x 5.5 depends on

    NVM 2 settingY -N Cannot be fed in IOTY -Y *IS