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S Shared Pharmacy Services A Training Program for New Students and Employees Prepared by: Ryan Bahr SLCC Technical Writing 2100

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Page 1: Shared Pharmacy Services A Training Program for New Students and Employees Prepared by: Ryan Bahr SLCC Technical Writing 2100

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Shared Pharmacy Services

A Training Program for New Students and Employees

Prepared by: Ryan BahrSLCC Technical Writing 2100

Page 2: Shared Pharmacy Services A Training Program for New Students and Employees Prepared by: Ryan Bahr SLCC Technical Writing 2100

Today’s Training Program

There is a lot of information that we would like to share with you today. The goal of this training program is for you to feel ready to work in our pharmacy. The topics we will teach today include: Who are we, Shared Pharmacy? Who we serve and what we do to serve those people The technology and systems utilized in the pharmacy Medication storage and ordering Support staff of the pharmacy Processes that must be completed after medications are

filled Day-end procedures

Page 3: Shared Pharmacy Services A Training Program for New Students and Employees Prepared by: Ryan Bahr SLCC Technical Writing 2100

Who are we?

Page 4: Shared Pharmacy Services A Training Program for New Students and Employees Prepared by: Ryan Bahr SLCC Technical Writing 2100

Who we Serve

Long term care facilities Barton Creek, Westside Community Nursing, Murray

Care Center, Evanston, Silverado Long Term Care, Hunter Hollow/West Valley, Magna Beehive Home, & Cedar City Beehive Home

Rehabilitation centers Riverton, Murray, South Davis Community Hospital,

Silverado Medicare, Evanston, Heber, Hunter Hollow, Tooele, & Orchard Cove

Hospice patients

Page 5: Shared Pharmacy Services A Training Program for New Students and Employees Prepared by: Ryan Bahr SLCC Technical Writing 2100

Who we Serve

Page 6: Shared Pharmacy Services A Training Program for New Students and Employees Prepared by: Ryan Bahr SLCC Technical Writing 2100

What do we do to Serve our Patients

Provide 7, 10, 14, and 30 day medication orders

Provide facilities with bubble-packed medications for ease of administration for nurses and facility staff

Package and deliver medications to hospice patients

Offer STAT deliveries of medications when requested

Pharmacists provide pharmaceutical consulting

When prescribed, IV therapy medications are mixed and sent to facilities ready to be administered

Page 7: Shared Pharmacy Services A Training Program for New Students and Employees Prepared by: Ryan Bahr SLCC Technical Writing 2100

Technology and Pharmacy Systems

Medication Heat Sealer QS1 Pharmacy Systems

DocuTrack Pharmacy

Page 8: Shared Pharmacy Services A Training Program for New Students and Employees Prepared by: Ryan Bahr SLCC Technical Writing 2100

Technology and Pharmacy Systems

Names!!!When you are talking with nurses and facility staff, please make sure that you get the name of who you are talking with. We are required to record the names of staff that give us approvals and changes in prescriptions.

• We use the technology and pharmacy systems to help enhance and improve the care of our patients.

• QS1 and DocuTrack are our main platforms for keeping track of patients and medications. By having two systems, we have back-up if one fails or does not have all the functions we need.

Page 9: Shared Pharmacy Services A Training Program for New Students and Employees Prepared by: Ryan Bahr SLCC Technical Writing 2100

Medication Storage and Ordering

Medications are stored in the Pharmacy as follows: Alphabetical order moving up and down each row of

medications Respiratory items are stored together on the South

end of the pharmacy Over-the-Counter and Topical medications are stored

together on the North end of the pharmacy Refrigerated items are stored in the back pharmacy

fridge

Page 10: Shared Pharmacy Services A Training Program for New Students and Employees Prepared by: Ryan Bahr SLCC Technical Writing 2100

Medication Storage and Ordering

Medication orders are placed by Heidi No other technician or staff member unless

instructed by the pharmacists should attempt to order medications. Heidi knows how to price out the medications properly and order from the most cost-efficient company

Orders are delivered daily, and all staff members and students are responsible for helping to put the order away

Page 11: Shared Pharmacy Services A Training Program for New Students and Employees Prepared by: Ryan Bahr SLCC Technical Writing 2100

Pharmacy Support Staff

Jenna – Pharmacy Manager

Munir – Pharmacist and Owner

Thomas – Lead Pharmacists

Kristin – Billing & Insurance

Page 12: Shared Pharmacy Services A Training Program for New Students and Employees Prepared by: Ryan Bahr SLCC Technical Writing 2100

Processes that Follow Medication Filling

All medications must be scanned out of QS1 Workflow from Label/Dispensing to Quality Check This helps with accountability and tells the

pharmacist that the medication is ready to be checked for delivery

All medications are signed by the pharmacist and placed in the proper facility bins

Facility bins are checked daily using a delivery manifest

Page 13: Shared Pharmacy Services A Training Program for New Students and Employees Prepared by: Ryan Bahr SLCC Technical Writing 2100

End of Day Procedures

Check Label/Dispensing for any stray or unlabeled medications

Ask typists what can be printed for delivery

Print delivery manifest and begin checking Note: New students and employees are not allowed to

check the larger facilities until they are acquainted with the checking process.

When delivery drivers arrive, make sure all medications have been put away and are ready to be delivered to the facilities

Page 14: Shared Pharmacy Services A Training Program for New Students and Employees Prepared by: Ryan Bahr SLCC Technical Writing 2100

Thank You!

Your service in the pharmacy is essential to patient care

We appreciate your support and careful work

We encourage having fun, but concentrating at the same time!