PoWER

Professionalising Employment Related Services

Janette Faherty OBE, Chair of PoWER & Institute for Employability Steering Committee

Helen Richardson, PoWER and Institute for Employability Professionals Project

Manager

PoWER The Employment Related Services Professionalisation Journey

Phase 1 Research Phase 2 PoWER Phase 3 The Institute for Employability

Professionals Phase 4 Higher Apprenticeships

Working together to achieve the ambition

PoWER

Phase 1 Research, development and first steps 2009 - The question increasingly asked was ‘what professional

standards and qualifications should the industry have and how should these be addressed’.

January 2010 Professor Dan Finn of Portsmouth University. ‘Now its personal: personal advisers and the new public sector workforce.’

In response leading W2W Primes agreed to contribute £50,000 to sector research and Inclusion’s report;

September 2010 Professionalisation of the Welfare to Work Industry. Developing a Framework for Action‘ published

November 2010 PoWER formed – progress to phase 2

PoWER

Phase 2 PoWER PoWER members represent employers from across Welfare to Work

and from the industry trade bodies, Inclusion, ERSA, AELP, BASE & ACEVO

PoWER’s has 2 two priorities Create a framework of qualifications and The creation of an Institute

POWER member organisations contributed £60,000 in cash and additional £60,000 in kind to development

The qualification framework launched at the industry’s annual conference on 1st July 2011.

PoWER

Phase 2 The Framework

To improve the performance, motivation, engagement, knowledge and understanding of practitioners across the Welfare to Work Sector. Established Practitioner Sub Group and Management Sub Group Significant support and investment from EDI Excellent support from Skills for Justice Informal support from SFA and NAS Opportunity for bespoke teaching and learning to suit differing business

delivery models Built on and mapped to existing qualifications Progression route ways

PoWER

Core Units (15-19 Credits)Unit 1Employment Related Services Introduction (4-6 Credits)

•The Sector•DWP Contracting•Legislation & Codes of Conduct•Health & Safety•Data Security•Equality and Diversity•Safeguarding

Unit 2Communication and Customer Service (3-4 Credits)

•Understanding the customers•Communication, negotiation, active engagement and target setting•Managing diverse case loads•Dealing with challenging customers•Preparation for work•In work support

Unit 3Quality Assurance Within the Workplace (5 Credits)

•Data collection and administration•Analysing and using data•The Merlin Standard•Following processes and procedures•Maintaining accurate and appropriate information

Unit 4Personal Development(3-4 Credits)

•Time Management•Achieving performance targets•Motivating self and others•Presentation skills

Specialist & Optional Units (17+ Credits)Working 1:1 with

CustomersWorking with groups of

CustomersEngaging Employers and

Stakeholder Liaison

Management Qualification

PoWER

Phase 3 The Institute for Employability Professionals

Successful UKCES tender A badge of honour Following an agreed code of conduct Approving the quality of qualifications offered in the sector Sharing best practice, forums, and opportunities for interactive

engagement

PoWER

PoWER

Phase 4 Higher Apprenticeships

ERS framework recognised by QCA and by NAS creating Apprenticeship at Level 3

Next phase management and higher Apps Successful partnership SFA tender Developing a HA Framework for ERS Raising the profile of ERS and HA to Schools, Colleges, Employers

And most importantly the learner ……..

our professionalised workforce for the future

Thank you