1

9000

مرازقة صالخ/د

بوهرين فتيحة/أ

The importance practice of quality I.S.O 9000 in the

enterprise

Abstract:

A quality is an important factor of market competition because the quality

improvement is one of the most essential goals of management.

The paper is divided into two main sections, the first is a review of the theory behind

quality definition and her important, and the second is an analysis of the quality in Algerian

companies.

9000

2

طرح اإلشكالية-1

9000

B.C.R

2

9000

3

3

4

9000I.S.O

9000

1Juran2

B.Gozby3

Ruch

4

5

4

1929Chewart Cart

Grosby Philips

1947

1950D. Doming

1951D. Doming

1954D. Juran6

251946

198719949000

10

6

90

S.T.A.S.O

C.E.R.T.T.C.O

I.N.F.C.Q.

D.E.V.Q

I.S.C.A

5

D.E.V.P.R.O

1962

1987

1974

1989

9000I.S.O

International Standardization organization (ISO)

90001987199415

20009000Total Quality Control

ISO9000IOS-14000ISO-

9000ISO-

9001ISO-

9002ISO-

9003ISO-

9004ISO-

10011ISO-

10005ISO-

6

8402ISO-

14000ISO-

14001ISO-

14004ISO-14001ISO-

14000ISO-

14010ISO-

14011ISO-

14012ISO-

14013ISO-

9000

90001

90002

900039001

90004

90047

90041

90042

90043

90044

9000

14000

9000

7

019000

9000

9000

8402

9000

9004

9001900290039004

13

199558

8

1

2 9000

3

4

5

9000

I.S.O 9000

1

2

3

4

5

6

9

1 BCR

2 ENASEL

3 EPTP

9000

61

Institut Algérien de la Normalisation

611

986921021998

L'institut Algérien de Normalisation et de Propriété Industrielle (INAPI)

612

1 8

2

3

4

5

6

7

4715051990

230420002008

.

10

6139000

90012000450

20022008

CMT

62enasel :

621

05

400.000

30.000

.

1100

15

622

11

623

ISO 9001)

:

.

(INAPI) 20 1993 30 1994

04301995. NA 6351 /

1993 CODEX ALIMENTARUS CODEX STAN 150

/1985<> 90/40 301990

.

90367 101990

.

12

64

Entreprise Publique de Production de Boulonnerie, Coutellerie et Robinetterie BCR

641

1977BCR

01011983

1994BCR

1997

2000

1996

0119962000

1996 1997 1998 1999 2000

1266 1137 1209 1465 1767 40

13

219962000

9.50

03BCR20052007

20052006 2007 ℅

boulonnerie800042063050327710000300033

robinetterie16001299113514951440110076

coutellerie33000333502881121575400002800070

éviers1000009874011204210656320000011200056

642

BCR

BCR

FAQ

1996 1997 1998 1999 2000

1308 1530 1591 1776 1806 38

14

9002 AFAQBCR

ISO 90021612199902

1214200030102000

16660U.C.BC.C.B13861

B.V.AU.C.EAFAQBCR

9002

AFAQ310

BCR

BCR

AFAQ

BCR

90021612199915122002

9000152000BCR

BCRAFAQ

17121997BCR

WebBNG International2001

BCR.SPA.COM

BCR9002

1 BCR

2

7

1 BCR

15

2 BCR

3 ENASEL

BCRENASELPMO.

o

1Total Qualitycontroll

2

3Zero defectGrosby

4Quality improvement Juran

5

6Total quality ManagementDoming

7Baldrije

16

8EN/I.S.O 90001994EN

EN/I.S.O 9000

9BS- 5750

10CSAZ 299

1 10199824

2 199610

3

4

5 1999

200068

6 19741998

22

7 900088199739

8 يتعلق بتنظين التقييس و 6/12/205 المؤرخ في 464-05المزسىم التنفيذي رقن : الجمهىرية الجزائزية الديمقزاطية الشعبية

.4 ، ص 11/12/2005 ، الجزائز،80 العدد الجريدة الرسمية،سيزه،