A+ Revision

 702 Flashcards

1

2

1.0 Hardware – 38%

Question 1

• If you wanted to transfer files from a video camera to a computer what port would you most likely use?

Answer 1

• IEEE 1394 (Firewire)

Question 2

• What should you wear when replacing a motherboard or CPU?

Answer 2

• An Anti-Static Wrist Strap

• Remember to also use an Antistatic Mat to place components. Connect your Wrist strap to the Mat. If you will be moving any components then use an Antistatic Bag as well.

Question 3

• What kind of card would you install on your computer if you wanted to record a TV broadcast on your computer?

Answer 3

• A TV Tuner card

Question 4

• What type of hard disk would be most reliable in a laptop that is likely to be used on a building site?

Answer 4

• Solid State

• Why would Task Manager show 2 CPUs when you only have 1?

11

Question 5

• The CPU supports Hyper Threading

12

Answer 5

• What hardware can cause multi-beep codes at start-up if not working properly?

13

Question 6

• RAM

14

Answer 6

• What could be the reason for not being able to hear sound played through CDs while sound from the PC works?

15

Question 7

• Check the Audio Cable on the Motherboard

16

Answer 7

Question 8

• Why would a system fail to recognise a single RIMM memory module you have just installed?

Answer 8

• RIMMS must be installed in pairs

OR…

• A C-RIMM needs to be used in the empty slot

Question 9

• What tool would you use to test the voltage coming from a laptop’s AC adaptor?

Answer 9

• Multimeter

Question 10

• Which of the following interfaces would provide the fastest data transfer speeds for external storage devices:– USB 2.0

– 1394B

– eSATA

Answer 10

• eSATA

Question 11

• What could cause a ghost image on a printout?

Answer 11

• Problems with the drum such as it has not been cleaned properly.

(Read the A+ manual and make sure you learn the causes of all printer faults)

Question 12

• If you don’t have any USB connectors then what can you use to connect your keyboard and mouse?

Answer 12

• PS2

Question 13

• Which connector type is used to plug into a phone jack?

Answer 13

• RJ11

Question 14

• How many Hard Disks would you need to create a RAID 5 system?

Answer 14

• 3

Question 15

• What is the Maximum Recommended distance for Bluetooth 1.0?

Answer 15

• 30 Feet (9 Metres)

Question 16

• If you install a secondary IDE disk to your computer and it does not show up in Disk Management, what could be the reason?

Answer 16

• Incorrect Jumper Settings – You might have set it to Master or

• You may not have connected the molex connector

Question 17

• If you had a CRT monitor that shows distorted images what should you do?

Answer 17

• Degauss it

• However, if it keeps doing that then you should look around to find anything that might be interfering with the display

• What could be the reason for a PC not showing accurate time?

37

Question 18

• CMOS battery is failing.

38

Answer 18

• What could be two reasons for USB not working on your computer?

39

Question 19

• You haven't plugged in the USB device properly

OR

• Its disabled in BIOS.

40

Answer 19

Question 20

• If you install additional RAM on a computer and now it keeps rebooting continuously. What could be the problem?

Answer 20

• The additional RAM may be faulty.

Question 21

• If none of the letters and numbers work on your laptop’s keyboard what should you do?

Answer 21

• Check the keyboard connector to the motherboard

• What should you do after you have installed a maintenance kit on a printer?

45

Question 22

• Print a test page and reset the Page Counter

46

Answer 22

• A customer complains that although his laptop appears to boot, the LCD screen remains blank.

• What would you try first?

Question 23

• Toggle the Fn + Screen buttons until the display appears.

Answer 23

Question 24

• If you install a new system board in a computer and the computer fails to start, what should you do?

Answer 24

• Check that all cables are connected correctly.

Question 25

• What type of Hard Drives would require jumper setting configuration?

Answer 25

• PATA

• What is the lid switch on a laptop used for?

53

Question 26

• When the lid is closed it can hibernate/shutdown or set the computer to standby based on how it is configured.

54

Answer 26

• What could be the reason for a PC shutting down shortly after starting up?

55

Question 27

• Overheating caused by problems with the Fan, Heat Sink or thermal paste

56

Answer 27

• You have a PC that had an OS installed remotely overnight.

It continues doing the same today.

What should you do?

57

Question 28

• Change the boot order in BIOS so it’s no longer booting from the network card.

58

Answer 28

• What could be the reason for the Wireless not working on a laptop anywhere you go?

59

Question 29

• The Hardware switch for Wireless is turned off/disabled.

60

Answer 29

• If you had a SATA hard disk and it had both SATA and Molex power connectors, which connector would you use?

61

Question 30

• The SATA Power connector.

62

Answer 30

• Which type of printer would you use for multi-part forms?

63

Question 31

• Impact

64

Answer 31

• If you had poor quality printouts in your inkjet printer what could you do?

65

Question 32

• Change the Print Heads

66

Answer 32

• Between SATA and PATA which drive type has the fastest speed?

67

Question 33

• SATA

68

Answer 33

• What would cause smeared printouts?

69

Question 34

• Problem with the fuser

70

Answer 34

• What are 2 ways to reset the CMOS?

71

Question 35

• CMOS Jumpers

• Removing the Battery

72

Answer 35

• If you wanted to backup your data which optical disc technology would store the most?

73

Question 36

• Blu-Ray

74

Answer 36

• Which RAID type could you use to improve performance if you only had 2 hard drives?

75

Question 37

• RAID 0

76

Answer 37

• How many hard drives do you need to set up RAID 1 (Mirroring)?

77

Question 38

• Two

78

Answer 38

• You suspect that a workstation has a power problem. The mains power is okay. What item of test equipment can you use to find the fault?

79

Question 39

• Power Supply tester

(or a multimeter could be used)

80

Answer 39

• How would you manually eject a CD from a CD-ROM drive

81

Question 40

• Use a Paper Clip

82

Answer 40

• What tool would you use for locating cables effectively at patch panels, switches, termination blocks, or hidden within bundles ?

83

Question 41

• A Tone Probe

84

Answer 41

• If you get the error “Invalid Boot Device”. Apart from a Floppy Disk what else could cause this?

85

Question 42

• If the PC is trying to boot from a USB Flash Drive

86

Answer 42

• Why would a USB cable have a Mini-USB connector on one end and two standard USB connectors on the other?

87

Question 43

• The second USB connector is for additional power.

88

Answer 43

Question 44

• Which type of Hard Disk connector is this?

Answer 44

• SATA

Question 45

• If you have a USB Hub with four USB devices plugged in. What could cause a USB Hard Drive not to function properly when connected to the Hub?

Answer 45

• Too many devices would mean that there might not be enough power to all of them.

• You could either remove some or you could replace the Hub with a Self Powered one.

Question 46

• What does the CHKDSK /R command do?

Answer 46

Question 47

• What technology allows you to support multiple PCIe display adaptors?

Answer 47

• SLI

2.0 Operating System – 34%

• What is the purpose of safe mode?

98

Question 1

• To run a minimum set of drivers to allow the start of the Operating System

99

Answer 1

• What tool is used to Disable programs and also disable start-up services.

100

Question 2

• MSCONFIG

• (System Configuration Utility)

101

Answer 2

• If you want to convert your file system from FAT32 to NTFS what command would you use?

102

Question 3

• CONVERT <drive letter>: /fs:ntfs

103

Answer 3

• If you have a missing DLL file what command would you run to fix this?

104

Question 4

• SFC/Scannow

105

Answer 4

• If you get the error “NTLDR is Missing” what should you do?

106

Question 5

• Use Recovery Console to troubleshoot and repair the problem.

• If you have a floppy disk inserted you could remove that and that would solve the issue

107

Answer 5

• What does the RED X in Device Manager mean?

108

Question 6

• Device is Disabled

109

Answer 6

• What does the yellow exclamation mark in Device Manager mean?

110

Question 7

• The device is in a problem state

• No Device Driver found

111

Answer 7

• What are two ways to restart a print spooler?

112

Question 8

• Use the Net Start Command

OR

• Use Services in Administrative Tools or MMC

113

Answer 8

• To use Vista Aero Glass effect, what version of Direct X do you need?

114

Question 9

• DirectX 9

The graphics card must also support:– A WDDM driver

– Pixel Shader 2.0 in hardware

– 32 bits per pixel

115

Answer 9

• If your Master Boot Record got corrupted due to a Virus, how would you fix this?

116

Question 10

• Use the FIXMBR command from the Recovery Console

117

Answer 10

• What is the default profile path for Windows 2000 and XP?

118

Question 11

• C:\Documents and Settings\%username%

119

Answer 11

• What is the default profile path for Windows Vista and 7?

120

Question 12

• C:\users\%username%

121

Answer 12

• If you were running out of Space on C: drive but still wanted people to store data on it. How would you resolve this?

122

Question 13

• Use a Mount Point

123

Answer 13

• Which switch do most commands support?

Question 14

• /? for help

Answer 14

• If you are experiencing Blue-Screen errors and you want to find the issue what can you run?

126

Question 15

• Driver Verifier (Verifier.exe)

127

Answer 15

• What might cause an XP PC to run in VGA 16 colour mode?

Question 16

• Incorrect/incompatible video driver.

• Choosing VGA mode in the advanced boot options.

Answer 16

• What graphical utility can be used to determine the current partition information on a computer?

130

Question 17

• Disk Management

131

Answer 17

• What tool could be used to run a task or program automatically?

132

Question 18

• Task Scheduler

133

Answer 18

• Two users share a PC. One can print the other cannot. What could be the possible reason?

134

Question 19

• Second person doesn’t have the printer installed on his profile. He might have a virtual printer e.g. Microsoft Document Image Writer.

135

Answer 19

• What would happen if you were to convert a Dynamic Disk to a Basic Disk?

136

Question 20

• Data will be permanently lost

137

Answer 20

Question 21

• Where would you find Services in the Control Panel and how would you restart a service from there?

Answer 21

• Control Panel ->Administrative Tools -> Services

• Select a service and click stop and start or click restart

Question 22

• What type of users can run Applications but don’t have full system permissions in Windows XP?

Answer 22

• Power Users

Question 23

• Which utility in Windows XP would you use to troubleshoot digital driver signatures?

Answer 23

• Sigverif

Question 24

• If you wanted another user to use your computer with minimal privileges and not able to access your files, what should you do?

Answer 24

• Get them to use the built in guest account

• Also make sure you set all you personal folders/files to be private

• What utility would you use to verify the functioning of a device in Windows? It can also be used enable and disable devices and drivers.

146

Question 25

• Device Manager

147

Answer 25

• Which command would you use to run Remote Desktop and how do you access it from the Start menu?

148

Question 26

• Mstsc

OR

• Start -> Programs->Accessories ->communications -> Remote Desktop

149

Answer 26

• If you choose enable boot logging in the Advanced Boot Menu. Where is the log stored?

150

Question 27

• Ntbtlog.txt

151

Answer 27

• What free tool can you use from Microsoft which will help you determine if there are any changes needed to increase security?

152

Question 28

• MBSA

153

Answer 28

• Which three files are need to start the Windows XP boot process?

154

Question 29

• BOOT.INI, NTLDR, NTDETECT

155

Answer 29

• How can you disable UAC in Vista?

156

Question 30

157

Answer 30

• Which Service Tab would you check in Services if several services failed to start?

158

Question 31

• Dependencies

159

Answer 31

• True or False: You can use System Information to find out the MAC Address of a network card?

160

Question 32

• True

161

Answer 32

• How do you enable Remote Desktop in Windows XP?

162

Question 33

163

Answer 33

Question 34

• Where can you edit the User and System variables including default paths in Windows XP?

Answer 34• System Properties->advanced-

>environment variables->System Variables

Question 35

• Where do you view or change the Paging File options in Windows XP?

Answer 35• System Properties->Advanced-

>Performance Options

Question 36

• Where in Windows XP would you disable the prompting of digital signatures for new device drivers?

Answer 36

Question 37

• How many minimum drive partitions do you need to run BitLocker Drive preparation tool?

Answer 37

• 2 partitions

• http://support.microsoft.com/kb/933246

Question 38

• In Windows Vista/7 if you get a error message stating a problem with Boot Configuration Data then what could have become corrupted?

Answer 38

• BCD

• Why would you not be able to transfer a 6GB file to a FAT32 Hard Disk?

174

Question 39

• FAT32 will not be able to support single files that are larger than 4GB

175

Answer 39

• When installing Windows XP on a SATA disk it gives you a no bootable media error. What would you do?

176

Question 40

• Press F6 when the CD is booting and install the SATA drivers.

177

Answer 40

Question 41

• Which switch would be used with the DIR command to display hidden files?

Answer 41

• Dir /AH

Question 42

• If you did not want Windows to display its usual splash screen at boot what switch would you use with boot.ini?

Answer 42

• /bootlogo/noguiboot

Question 43

• What are two way of opening Task Manager

Answer 43

• Press Ctrl-Alt-Del and select Task Manager or

• Right click the task bar and select Task Manager

Question 44

• Which folder in a 64 bit version of Windows is created twice to store both 32bit applications and 64 bit applications?

Answer 44

• Program Files

Question 45

• How much RAM can a Windows 7 x86 system address?

Answer 45

• Theoretically 4GB, however it usually can only address 3.5GB. If you have more than 4GB of RAM you would need the 64 Bit version of Windows 7.

Question 46

• Where can you find the processor speed for a computer running Windows XP?

Answer 46

• System Information or System Properties

Question 47

• When you move a dynamic disk from one computer to another what is it seen as and what utility would you use to import it?

Answer 47

• It is seen as a foreign disk and you would have to use Disk Management to import it.

Question 48

• In Windows which command line utility would you use to Manage Disks? (the same as Disk Management)

Answer 48

• diskpart

Question 49

• Which command would you use to repair the Boot.ini is Windows XP?

Answer 49

• Bootcfg /rebuild

Question 50

• Which command is used to duplicate entire directories from one place to another?

Answer 50

• xcopy

3.0 Networking – 15%

• Which command tells you how many steps it takes to reach another network?

199

Question 1

• TRACERT

200

Answer 1

• What can be used to resolve Fully Qualified Domain Names (FQDN)?

201

Question 2

• DNS &

• Hosts File

202

Answer 2

• If you are unable to connect to a network and want to check your cable what would you use?

203

Question 3

• A Cable Tester

204

Answer 3

• What is the command NSLOOKUP used for?

205

Question 4

• To determine the IP address of a remote host?

206

Answer 4

• Which protocol uses port 143?

207

Question 5

• IMAP (Internet Message Access Protocol )

208

Answer 5

• What port number does SMTP use?

209

Question 6

• 25

210

Answer 6

• Which command would you use if you wanted to find out if there were any problems with router connectivity?

Question 7

• TRACERT

Answer 7

• If you were using an Unsecure Wireless Network, which Network Location should you select in Windows Vista/7?

213

Question 8

• Public

214

Answer 8

• Which of the internet suite of protocols is used to move internet mail between mail servers?

• What port number does it use?

Question 9

• SMTP

• TCP 25

Answer 9

Question 10

• If you wanted to increase the coverage of your wireless network then what should you add to it?

Answer 10

• An Access Point

• What is the purpose of the filter on a broadband ADSL connection?

219

Question 11

• Its stops the telephone interfering with the broadband connection.

220

Answer 11

• Which command would you use to determine if a remote host is reachable?

221

Question 12

• PING

222

Answer 12

• What term refers to a network adapter that can only transmit in one direction at a time.

223

Question 13

224

Answer 13

• Half Duplex

Question 14

• What term is used to describe a network adapter that can transmit in both directions at the same time? (send and receive at the same time)

Answer 14

• Full Duplex

• What two commands can be used to check for basic connectivity between two devices?

227

Question 15

• PING &

• TRACERT

228

Answer 15

• What would happen if an 802.11g card connected to an 802.11b network?

Question 16

• Max transfer speed would be 11 Mbps

Answer 16

Question 17

• Which protocol is used to connect to a terminal services session?

• What port number does it use?

Answer 17

• RDP

• 3389

Question 18

• What broadband technologies could be used if you live in a remote area where you can't get ADSL or cable broadband?

Answer 18

• Satellite or cellular (3G)

Question 19

• What are some of the ways of securing wireless networks?

Answer 19

• Disable SSID broadcast• MAC Address Filtering• Encryption – WEP, WPA, WPA2

(remember WPA and WPA2 have PSK and Enterprise versions)

• Change the default Admin password on the router.

Question 20

• Which command-line tool displays network connections (incoming and outgoing), routing tables, and a number of network interface statistics?

Answer 20

• Netstat

(Learn the netstat switches)

Question 21

• If computers can communicate with each other but not access the Internet what address should be configured on them?

Answer 21

• Default Gateway

• Also an incorrect proxy server may result in this problem.

Question 22

• Which protocol uses Port 443 by default?

Answer 22

• HTTPS

Question 23

• Which command will show print and file shares on a PC?

Answer 23

• Net view

Question 24

• What information do you get when you run the ipconfig/all command?

Answer 24

Question 25

• What is used to assign IP addresses automatically?

Answer 25

• DHCP

Question 26

• What command is used to transfer files from a remote FTP server?

Answer 26

• GET

Question 27

• Which protocol is used to exchange data using a secure channel between two networked devices?

• What port does it use?

Answer 27

• SSH (Secure Shell)

• 22

Question 28

• If you can access a website by its IP address but not by its FQDN then what network service has failed?

Answer 28

• DNS

Question 29

• What would you enable if you were using VoIP and you wanted to improve the quality of the calls?

Answer 29

• QOS – Quality of Service

Question 30

• True or False: You normally Use a PSTN (Public Switched Telephone Network) when connecting using a Dial Up Connection

Answer 30

• True

Question 31

• What does the Ping –t command do?

Answer 31

• Will ping the host continuously until stopped

Question 32

• Which ports are used for FTP?

• Are they TCP or UDP?

Answer 32

• 20 and 21

• Both use TCP ports

Question 33

• Which port is used for HTTP traffic?

Answer 33

• 80

Question 34

• Which address is used to ping the localhost?

Answer 34

• 127.0.0.1

• (also known as the loopback address)

Question 35

• How do you fix a computer which has an IP address of 169.254.34.56?

Answer 35

• Ipconfig/renew

• You could also do an ipconfig/release and then ipconfig/renew

Question 36

• What does an IP address that starts with 169.254 mean?

Answer 36

• The computer/client is unable to connect to/get an IP address from a DHCP server.

• Why would a customer with a 802.11a card have a problem connecting to an 802.11g router/network?

271

Question 37

• They are not compatible

272

Answer 37

• If you want to use dynamic addresses for all computers on your network and static IP addresses for all printers. What must you do?

273

Question 38

• Create an exclusion range for the Printers’ IP addresses from the DHCP scope.

274

Answer 38

Question 39

• Where in Windows XP would you manually set an IP address or DNS address?

Answer 39

• TCP/IP (Internet Protocol) properties

Question 40

• Which command would you run to view available network commands?

Answer 40

• Net help

Question 41

• What part of the Mac address will help you identify the Manufacturer?

Answer 41

• The first three OCTETS

Question 42

• Which protocol does a port monitor use to monitor a printer device status?

Answer 42

• SNMP

4.0 Security – 13%

• True or False: In NTFS Permissions Allow overrides Deny?

284

Question 1

• False

285

Answer 1

• What would be the result of having the incorrect proxy settings in Internet Explorer?

286

Question 2

• You will have no Internet access

287

Answer 2

• What is the security centre used for?

288

Question 3

• To keep track of Antivirus, Firewall and Windows Update.

289

Answer 3

• What is the best practise for removing Malware?

290

Question 4

•Boot into safe mode and then use malware removal tools.

291

Answer 4

• What could be the reason for an application not working / communicating over the network?

292

Question 5

• Firewall is blocking the port.

293

Answer 5

• What does Quarantine mean?

294

Question 6

• Almost like putting in a vault away from the rest.

• Antivirus software Quarantines files infected with Viruses if they are unable to clean them.

295

Answer 6

• You receive an email from the network administrator asking for your password. What should you do?

Question 7

• Escalate the event according to your company’s security policy.

Answer 7

• If you wanted Visitors to use your Windows machines what type of account would you set up for them?

298

Question 8

• Guest

299

Answer 8

• Which file system allows permissions to be set?

Question 9

• NTFS

Answer 9

• What could be the reason for a user not being able to access a folder?

302

Question 10

• Permissions

303

Answer 10

• What is a guaranteed way to get rid of a virus?

304

Question 11

• Format the Drive

305

Answer 11

• On a Wireless Access Point, what option would BEST disable Guest access?

306

Question 12

• Enable MAC address Filtering

307

Answer 12

• What is the best way to prevent Malware Infections?

308

Question 13

• Train / educate users.

309

Answer 13

• You want to configure an XP PC to connect to a Wireless Access Point that is using encryption.

• What information do you require?

Question 14

• The SSID of the WAP.

• The encryption protocol being used.

• The relevant key.

Answer 14

• If you want to hide a wireless network for security. What should you do?

312

Question 15

• Disable SSID Broadcast

313

Answer 15

• What would be the advise to give to a customer whose PC was infected with a Virus after you have cleaned it up?

314

Question 16

• Advise them to buy an antivirus and update it regularly. Also tell them to be careful with email and software downloads etc…

315

Answer 16

• How can you tell if a folder is encrypted?

316

Question 17

• It will have a green FONT

317

Answer 17

• Once you get a new wireless router and set it up with an SSID and Encryption, what must you also ensure?

318

Question 18

• Change the default Admin Password.

319

Answer 18

• What would be the proper course of action if you suspect a virus has infected a computer?

320

Question 19

• Disable System Restore. Ensure you update your virus definitions. Boot into safe mode and then run a scan.

321

Answer 19

Question 20

• What are some examples of PHYSICAL security?

Answer 20

• Locks• Man-traps• Security Cameras• Guards• Fences.

• After installing an upgrade to a virus scanner on a user’s PC, the user asks whether you can also install a new application that they have on CD.

• How should you respond?

Question 21

• Check the company’s written policy on installing software and act accordingly.

Answer 21

Question 22

• Which command would you use to check which ports are open in the Windows Firewall?

Answer 22

• Netsh firewall show state

Question 23

• What are two ways of automatically updating an Antivirus Software

Answer 23

• You can use the Auto Update button

• You can use scripts to automate this

Question 24

• True or False: If you set your Windows Vista machine network profile to Public then other computers will not be able to see you on the network?

Answer 24

• True. The Public profile is used in places where you don’t want people to be able to access your machine.

Question 25

• What is the Rdisk.exe command used for?

Answer 25

• Creates an emergency repair disk in Windows 2000 Professional

Question 26

• Which utility would you use to check for open ports?

Answer 26

• netstat

• How could an administrator discover who logs on to an XP PC.

Question 27

• Set up auditing.

• Look in the Security Log using Event viewer.

Answer 27

Question 28

• In Windows XP which utility is used to backup/archive data?

Answer 28

• NTBACKUP

• Why would you use customized group accounts?

Question 29

• To give permissions to a set of people instead of giving individual permissions to every single person.

Answer 29

Question 30

• What are some rules when using NTFS and Share Permissions

Answer 30

• Deny Overrides Allow

• The Most Restrictive Permissions apply

Question 31

• What type of Malware would transparently sit, collect and transmit sensitive information?

Answer 31

• Spyware

• Which type of Server would you use to filter Internet Traffic?

Question 32

• A Proxy Server

Answer 32

Question 33

• Sort the Following out starting with those that have the least rights up to those that have the most

• Guests, Power Users, Administrators, Users

Answer 33

• Guests, Users, Power Users, Administrators

Question 34• You have the following

Permissions set for a group of users on a folder called Research:

• Students group – Read, Write and Execute

• Administrators Group – Full Control

• Users Group – Read and Execute

• If you set the share permissions to deny the everyone group, what would happen?

Answer 34

• No one would be able to access the share.

• Make sure you understand the basic principles of permissions as these will also be helpful for your Microsoft Exams.

Question 35

• What could cause your default homepage to keep changing every now and then?

Answer 35

• Adware

Question 36

• Which technology by Microsoft provides full disk encryption in Windows Vista and 7?

Answer 36

• BitLocker

• Only available in Enterprise and Ultimate versions!

Question 37

• What security feature would prompt this message?

Answer 37

• UAC

Question 38

• You want to hide a wireless network’s name. How would you do this?

Answer 38

• Disable SSID Broadcast

Question 39

• Which type of WEP requires a 10-digit network key?

Answer 39

• 64 Bit WEP

Question 40

• A friend reports unauthorised changes to their wireless router.

Why would this have happened?

Answer 40

• They may have not changed the default password and a hacker used the default password to make these changes.

Question 41

• True or False: A wireless router is an example of a Hardware Firewall.

Answer 41

• True

Question 42

• Between WEP, WPA and WPA2, what offers the most security?

Answer 42

• WPA2

Question 43

• What would happen if your Antivirus Service (e.g. Sophos Antivirus) is disabled?

Answer 43

• The Anti-Virus won’t start when Windows starts

Question 44

• Which default program in Windows Vista / 7 is installed to protect against spyware?

Answer 44

• Windows Defender

Question 45

• What would prevent an Internet application to not work when installed on a Windows PC?

Answer 45

• The Windows Firewall could be blocking the ports that the program uses to access services on the Internet

Question 46

• What feature in Windows Vista / 7 would help to control a child’s usage of a PC and access to the Internet?

Answer 46

• Parental Controls.

Question 47

• As a minimum what user group should you be in to create shares on a local PC?

Answer 47

• Power Users

Question 48

• What would be used to allow and deny Internet traffic?

Answer 48

• Firewall

Question 49

• True or False: By default files and folders will inherit permissions from their parent folder?

Answer 49

• True

Question 50

• If you had a slow response from your computer, website redirection and you are unable to display web pages.

What would you suspect?

Answer 50

• Malware infection

Question 51

• If you had the latest version of an Anti-Virus but still get infected with Viruses. What should you do?

Answer 51

• Ensure you update the virus definitions/signatures.

Question 52

• True or False: By Default the Guest group should be disabled to ensure security

Answer 52

• True