youth entrepreneurship final presentation
TRANSCRIPT
IBM Corporate Service Corps (IBM CSC)
Turkey Team 6 (Sub-Team 1)
Mridul KothariYoshimasa MasudaMeeta SrivastavaEsha SethWei WeiRichee Wong
Strategy Development for
Supporting Youth
Entrepreneurship In Kayseri
April 27, 2011 © 2011 IBM
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
IBM Centennial: A Century of Progress
On June 16, 2011, IBM will celebrate its 100th anniversary as a corporation.
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Share learning from our history
to sharpen understanding and
appreciation of the modern IBM
Deepen our engagement with
society, strengthening existing
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new ones
Shape a shared view of the
future together with the clients
and communities we serve
IBM‟s Centennial strategy
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
What is the IBM Corporate Service Corps?
The Corporate Service Corps (CSC) exposes
high performance IBM employees to the
21st century context for doing business ---
emerging markets, global teaming, diverse cultures,
working outside the traditional office, and increased
societal expectations for more responsible and
sustainable business practices.
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
CSC Application Process
IBM POPULATION
380,000+ employees
170+ countries
ELIGIBLE APPLICANT POOL
Top 15% of performers
Pre executive
>2 years IBM tenure
~50,000 employees
APPLICANTS
Phase1: 5,500 IBMers
54 countries
Phase3: 9,625 IBMers
63 countries
Geography
Review
Boards
SELECTIONS
Phase1: 100 IBMers
31 countries
Phase3: 450 IBMers
44 countries
• Most current application cycle from 5 – 24 April 2011
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
CSC Program Structure
IBM declared growth markets
Emerging or pre emerging
Address societal, educational, environmental challenges
COUNTRY
Logistics
Project planning
In-country support
NGO PARTNER
PRE WORK (3 Months)
Preparation work completed virtually
Team building and skills development
Established curriculum
IN-COUNTRY (1 Month)
Work at the intersection of business, technology and society
Immersion in local culture
Outside the office
POST SERVICE (2 Months)
Linkage back to the business
Measurement and evaluation
Reflect, learn and apply
Internal and external presentations
EXPERIENCE
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Mridul Kothari
EIW Operations Team Lead /
Application developer
India
Yoshimasa Masuda
IT Architect, Project Leader
Japan
Esha Seth
Software Engineer
India
Ying Keat Wong
Project Manager
Malaysia
Meeta Srivastava
Business & Technical Leadership
Partner
USA
Wei Wei
Senior Consultant
China
Team Introduction – Turkey Team 6, Subteam 1
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Agenda
A Introduction
B Why Youth Entrepreneurship ?
C Who Are Youth Entrepreneurs ?
E What Is Youth Entrepreneurship Eco-System?
D How To Enable Youth Entrepreneurship?
F Overall High-Level Recommendation
G Appendix
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation8
Project Summary
Strategy Development for Supporting Youth
Entrepreneurship in Kayseri
Sponsor
Middle Anatolia Development
Agency (ORAN)
Lead
TurkeyTeam 6
Start
3 April,2011
End
29 April,2011
Objective/ Scope
1. Strategy Development for Supporting Youth
Entrepreneurship in Kayseri
– To develop and enhance stronger business acumen among present/future entrepreneurs to start up and growtheir business in Kayseri in innovative areas, and with aglobal perspective.
• Best Practices/International Practices; BuildingCapability & Curriculum Development ;ProfessionalDevelopment; Financial / Funding; SocialEntrepreneurship / CSR; Raising awareness,Information Resources, etc.
• Conduct workshop for university students toenhance business skills and develop globalperspective
A
INTRODUCTION
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Approach: Strategy Development for Supporting Youth Entrepreneurshipin Kayseri (1/2)
A
INTRODUCTION
1. Understand
2. Gather Data
3. Strategize
4. Implement
5. Review
Internal Analysis
Identify Opportunities
Baseline (as-is) Situation Definition
Short and Long Term
Recommendations SCOPE
Evaluate
Success
Our 4-Week Approach
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Example of Questions & Issue Capture
Recommendation Rendering – Brainstorming Sessions
– Critical Success Factors
Gap
Analysis
What is good about the current situation?
What are the major deficiencies?
What behaviors are being motivated?
What services do the stakeholders offer
to SMEs?
Are there any grants for students
interested in starting business?
What are the success stories?
What activities are being undertaken
for entrepreneurship development?
Key Institutions:
• Erciyes Teknopark
• Erciyes University
• Meliksah University
• Youth Entrepreneur
Council
• Youth Entrepreneur
Association
What is
working well?
What needs
to change?
The approach includes conducting interviews toidentify major issues and brainstorm for potentialfixes.
A
INTRODUCTION
Approach: Strategy Development for Supporting Youth Entrepreneurshipin Kayseri (2/2)
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation11
Deliverable 1: Stakeholder Overview, Analysis & Strategy
A
INTRODUCTION
Youth
Entrepreneurship
Eco-System
Youth
Entrepreneurship
Categories
Overview
Youth Entrepreneurship Landscape
Early-Stage Entrepreneurs Opportunity & Necessity EntrepreneursEstablished Business Owners
Youth
Entrepreneurship
Enablers
Government Institutions Private Organizations Universities & Institutions Communities & Councils
Finance R&DCapability
Development
Commercial, Legal &
Physical InfrastructureGovernment Policy
Entry
Regulation
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Date of Workshop Conducted: 28th April 2011
Objective: Enhance Business Skills and Develop Global Perspective
Total Number of Participants: 100 participants (estimated)
A
INTRODUCTION
Deliverable 2: Workshop for Erciyes University Students
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Overview of Stakeholder
Clients
Client & Host Organization
Middle Anatolia Development Agency (ORAN)
Mr. Mustafa Palancioglu
Secretary General
Mr. N. Semih Demirtoka
Planning and Project Units Coordinator
Youth Entrepreneurship CouncilMr. Orhan Kizilkaya
Secretary General
Local Turkey Advisors
• Jane Jamieson, VP, DOT
• Ozlem Caliskan, Project Manager, UNDP Turkey
• Burcak Semerci, IBM Turkey
Key Inputs Provided By
• Mr Bilgin Yazlik, Committee Member of
Kayseri Technopark
• Mr Orhan Kizilkaya, Secretary General of
Kayseri Youth Entrepreneur Council
• Mr. Tahsin Onus, Secretary General ofKayseri Organized Industrial Zone
• Mr. Namik Subas, Secretary General of
Kayseri Young Entrepreneur Association
A
INTRODUCTION
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Stakeholder Meetings Held (1/2)
Name Organization / Company Role / Title
Mustafa Palancioglu ORAN Agency Development General-Secretary
Mehmet Tercan Kayseri Chamber of Commerce General-Secretary
Orhan Kizilkaya Youth Entrepreneur Committee General-Secretary
Oguz Memis Netcom (IBM Distributor) General Manager
Bilgin Yazlik, Serhat Dalkilic, Beyza Nart Kayseri Teknopark Committee Member
Metin Ozsoy Sensotruck at Teknopark Business Owner
Suleyman Demircan Biletall at Teknopark Business Owner
Namik Subag Young Entrepreneur Association General-Secretary
Suleyman Demircan Biletall at Teknopark Business Owner
Gulsah Young Entrepreneur Club, ErciyesUniversity
President
Tahsin Onus Kayseri Organized Industry Zone General-Secretary
Prof. Dr. Resit OZKANCA, Kadir AskinPeker
Meliksah University President, AssistantProf. Dr.
A
INTRODUCTION
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
A
INTRODUCTION
Stakeholder Meetings Held (2/2)
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Agenda
A Introduction
B Why Youth Entrepreneurship
C Who Are Youth Entrepreneurs
E What Is Youth Entrepreneurship Eco-System
D What Enable Youth Entrepreneurship
F Overall High-Level Recommendation
G Appendix
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Delivery Structure
B
WHY YOUTH ENTREPRENEURSHIP
Youth
Entrepreneurship
Eco-System
Youth
Entrepreneurship
Categories
Overview
Youth Entrepreneurship Landscape
Early-Stage Entrepreneurs Opportunity & Necessity EntrepreneursEstablished Business Owners
Youth
Entrepreneurship
Enablers
Government Institutions Private Organizations Universities & Institutions Communities & Councils
Finance R&DCommercial, Legal &
Physical InfrastructureGovernment Policy
Entry
Regulation
Capability
Development
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation18
What is happening in the global business environment?
The world is
SMALLER.
The world is
FLATTER.
The world is
SMARTER.
B
WHY YOUTH ENTREPRENEURSHIP
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Installation Deployment
We are seeing a period of intense change as technological advances createunprecedented opportunities
Irruption
The Industrial
Revolution
Age of Steam
and Railways
Age of Steel, Electricity
and Heavy Engineering
Age of Oil, Automobiles
and Mass Production
Age of Information and
Communication technology
Frenzy Synergy Maturity
Panic
1797
Depression
1893
Crash
1929
Applications\
IT driven business innovation\
2010s
Opportunity just blooming now
1
2
3
4
5
Panic
1847
1771
1829
1875
1908
1971
1873
1920
1974
1829
Source: Perez, C., “ Technological Revolutions and Financial Capital ”, 2002
Crash
B
WHY YOUTH ENTREPRENEURSHIP
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
But it is still not easy for youth to get employee opportunities and theyouth unemployment rate is extremely higher than average
Source: Turkish Statistics Institution http://www.turkstat.gov.tr/ 2011; IMF:International Monetary Fund , 2010 World Economic Outlook
http://www.umut.org.tr/en/sayi larla.aspx?id=213762
0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
Unemployment rate_Turkey Youth unemployment rate_Turkey Youth unemployment rate_World Average
Unemployment rate_Turkey 10.80% 10.50% 9.30% 10.20% 10.20% 9.90% 10.70% 14.10%
Youth unemployment rate_Turkey 20.50% 19.70% 19.30% 16.00% 16.80% 18.10% 21.72% 24.80%
Youth unemployment rate_World
Average
10.50% 10.25% 10.20% 9.86% 10.24% 10.95% 14.03% 12.20%
2003 2004 2005 2006 2007 2008 2009 2010
There are 81 million youngunemployed people in the world
Youth Unemployment in Turkey Twice
as High as World Average, 24.8%Unemployment rate means one out of
four youths is unemployed
Turkish Youth Unemployment Rankedfrom 123 in 2008 down to 145 in 2010 of 180 participators
Youth are more weak to economic
shocks and will feel the economicrecovery later than the adults
Youth Unemployment Rate Analysis
B
WHY YOUTH ENTREPRENEURSHIP
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
But it is still not easy for youth to get employee opportunities and theyouth unemployment rate is extremely higher than average (2/2)
Source:http://bianet.org/english/youth/124124-youth-unemployment-in-turkey-twice-as-high-as-world-average
B
WHY YOUTH ENTREPRENEURSHIP
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Now, New and Small companies are Dominating the World
Source: Turkish Statistics Institution http://www.turkstat.gov.tr/ 2002
In the World, More than 95% of businesses inmost countries are small (<49 employees)
Most of these business created in 3 years
More than 76% GDP created by small business
In Turkey, the average company size smaller
In Kayseri, More than 96% company are tiny
In Kayseri, Only less than 1% company aremedium and big company and most of them
are in traditional industry like furniture andfood industries
Small Company
(Employee 1-9)
Small Company
(Employee 10-49)
medium Company
(Employee 50-150)
Big Company
(Employee 151-250)
Huge Company
(Employee 250+)
Overall Turkey 1788835 58521 7407 1577 1851
Gaziantep 33509 774 91 21 37
Kayseri 21902 684 94 16 34
96.36%
0.07%
0.41%3.01% 0.15%
Small Company
(Employee 1-9)
Small Company
(Employee 10-49)
medium Company
(Employee 50-150)
Big Company
(Employee 151-250)
Huge Company
(Employee 250+)
Turkey / Kayseri Company Size Analysis
B
WHY YOUTH ENTREPRENEURSHIP
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
More Job Opportunities are being created by New and Small companies,Especially in Turkey and Kayseri
Source: Turkish Statistics Institution http://www.turkstat.gov.tr/ 2002
0
10
20
30
40
50
60
Overall Euro 13.31 14.04 7.35 25.5 39.8
Overall Turkey 50.87 17.42 9.41 4.69 17.61
Gaziantep 53.16 13.04 6.49 3.64 23.67
Kayseri 45.87 15.67 8.81 3.44 26.21
Small Company
(Employee 1-9)
Small Company
(Employee 10-
medium
Company
Big Company
(Employee 151-
Huge Company
(Employee
Total
Employment
Small Company
(Employee 1-9)
Small Company
(Employee 10-49)
medium Company
(Employee 50-150)
Big Company
(Employee 151-250)
Huge Company
(Employee 250+)
Overall Turkey 6497040 3305259 1132077 611066 304225 1144413
Gaziantep 113920 60558 14858 7403 4151 26950
Kayseri 88374 40536 13847 7788 3046 23157
In most developed countries, most of employee work for medium and bigger companies
Small companies (<49 employee) have more importance to Turkey, More than 68% employee workfor small companies in Turkey
In Kayseri, small business
created less Job
Opportunities compare withother cities in Turkey due totraditional industry structureor lack of enough supportingto young and small business
Turkey / Kayseri Employee Structure Analysis
B
WHY YOUTH ENTREPRENEURSHIP
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Agenda
A Introduction
B Why Youth Entrepreneurship
C Who Are Youth Entrepreneurs
E What Is Youth Entrepreneurship Eco-System
D What Enable Youth Entrepreneurship
F Overall High-Level Recommendation
G Appendix
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Delivery Structure
C
WHO ARE YOUTH ENTREPRENEURS
Youth
Entrepreneurship
Eco-System
Youth
Entrepreneurship
Categories
Overview
Youth Entrepreneurship Landscape
Early-Stage Entrepreneurs Opportunity & Necessity EntrepreneursEstablished Business Owners
Youth
Entrepreneurship
Enablers
Government Institutions Private Organizations Universities & Institutions Communities & Councils
Finance R&DCommercial, Legal &
Physical InfrastructureGovernment Policy
Entry
Regulation
Capability
Development
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
(II) Established
Business Owners
(EBO)
(III) Opportunity
Entrepreneurs
(OE)
(IV) Necessity
Entrepreneurs
(NE)
• Businesses currently inoperation.
• Owners of existingbusinesses haveovercome many hurdlesin the pre-planning andstart up stage.
• Existing businessowners continue workingto lay the foundation forfuture growth and adaptto changes inmarketplace
• One possible reason isthat Turkish governmentattention and supporthave been always morefavorable to large firmsthan small firms.
• People who are takingadvantage of a businessopportunity
• People who havegraduate experiencelevels of education tendto be opportunity-driven
• At the lower income level,4.9% of early stageentrepreneurs tend to bein this group
• At the higher incomelevel, 32.8% of earlystage entrepreneurs tendto be in this group
• People who have nobetter options for work.
• Turkey is at 12th positionamong developingcountries
• At the lower income level,30.6% of early stageentrepreneurs tend to bein this group
• At the higher incomelevel, 13.9% of earlystage entrepreneurs tendto be in this group
• Owners of the firms thathave paid salariesbetween three monthsand 3.5 years
• Established businessentrepreneurs are ownersof 3.5 years old or olderfirms
(I) Early-Stage
Entrepreneurial
Acitivity (TEA)
Overview of Entrepreneur Groups in Turkey
Source: Global Entrepreneurship Monitor (GEM) Research in Turkey, 2009
(A) Nascent
Entrepreneurial
Activity (NEA)
(B) New BusinessOwners (NBO)
•Owners of business thathave taken some actiontowards creating a newbusiness in the past yearand have not paid wagesfor more than 3 months
C
WHO ARE YOUTH ENTREPRENEURS
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Comparing Entrepreneurial Activity in Turkey & Developing Countries
Total Entrepreneurial Activity by Indices Turkey Developing
Countries
(I) Early-Stage Entrepreneurial Activity (TEA) 6.07 14.64
(A) Nascent Entrepreneurial Activity (NEA) 2.2 7.70
(B) New Business Owners (NBO) 4.01 7.68
(II) Established Business Owners (EBO) 11.5 9.93
(III) Opportunity Entrepreneurs (OE) 3.68 9.97
(IV) Necessity Entrepreneurs (NE) 1.79 4.39
Source: Global Entrepreneurship Monitor (GEM) Research in Turkey, 2009
C
WHO ARE YOUTH ENTREPRENEURS
Early-Stage entrepreneurial activities‟ in Turkey is much lower than those that
take place in other developing countries.
The number of „Established business entrepreneurs‟ are relatively higher
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Youth Entrepreneurship in Turkey - Media Findings
Source: http://www.hurriyetdailynews.com/n.php?n=young-entrepreneur-represents-turkey-at-summit-2010-05-30
C
WHO ARE YOUTH ENTREPRENEURS
Source: Ministry of Foreign
Affairs of the Republic of Turkey,
May 2010
“Supply of young,
trained, well educated,motivated and costeffective labor force(61% of the population isunder the age of 34(about 45 millionpeople). Median age isaround 28.5 with its over24 million youngworkers; the 4th biggestlabor force comparing toEU-27, about 500thousand graduatesfrom 143 differentuniversities per year.”
DELETE
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
SWOT Analysis Result for Youth Entrepreneurship in Kayseri
Strengths Weaknesses
Opportunities
Huge potential for growth in consideration with increasing youngpopulation relative to Western countries.
Income Tax exemption for companies engaged in R&Dactivities in Technology Development Zones (TeknoPark,etc)
Good infrastructure at universities and TeknoPark
KOSGEB provides interest subsidy to entrepreneurs in Kayseri.
Entrepreneurs have a good network of customers with businesstrust and good traditional business culture
Government institutions conduct yearly economic review forsharing knowledge of innovation, etc.
Entrepreneurs join other social group in foreign countries toestablish relationships with venture capitalist worldwide.
European Union grant student exchange program to learn newlanguage.
Most universities offer seminars including success stories andcase studies of entrepreneurs.
Young Entrepreneurs Association provides the connectionbetween people trying to start up new business and successfulentrepreneurs locally, as well as globally.
Higher contribution to grow local GDP
High taxation for start-up companies.
Venture capitalism is not a common practice.
Lack of clear structure of youth entrepreneurs supportingsystem.
Few people can speak English in spite of much needs ofEnglish communication as entrepreneurs.
Under-developed collaboration culture of R&D and innovation
Global business recession and competition
Excessive and time consuming red tape and bureaucracy
Poor enforcement of copyright and patent regulations
C
WHO ARE YOUTH ENTREPRENEURS
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Agenda
A Introduction
B Why Youth Entrepreneurship
C Who Is Youth Entrepreneurship
E What Is Youth Entrepreneurship Eco-System
D What Enable Youth Entrepreneurship
F Overall High-Level Recommendation
G Appendix
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation31
Delivery Structure
D
WHAT ENABLE YOUTH ENTREPRENEURSHIP
Youth
Entrepreneurship
Eco-System
Youth
Entrepreneurship
Categories
Overview
Youth Entrepreneurship Landscape
Early-Stage Entrepreneurs Opportunity & Necessity EntrepreneursEstablished Business Owners
Youth
Entrepreneurship
Enablers
Government Institutions Private Organizations Universities & Institutions Communities & Councils
Finance R&DCommercial, Legal &
Physical InfrastructureGovernment Policy
Entry
Regulation
Capability
Development
© 2011 IBM CorporationIBM Corporate Service Corps : Turkey Team 6
Entrepreneurship Enablement Framework
Entrepreneurship Enablement
Stimulate
entrepreneurial
motivations &
competencies
Establish
appropriate
institutional
structure
Eliminate barriers to
entrepreneurshipReduce inception
period for new
enterprises
D
WHAT ENABLE YOUTH ENTREPRENEURSHIP
Financial
Institutions
Government
Policies
& Programs
Research &
Development
Transfer
Capability
Development
Commercial,
Legal and
Physical
Infrastructure
© 2011 IBM CorporationIBM Corporate Service Corps : Turkey Team 6
1. Entrepreneurial Finance :
Enhance access to financial resources for entrepreneurs and small and medium enterprises(SMEs)
Findings:
• A few increasingly integrated financial groups dominating the market including banks, agencies and other
formal sector financial institutions focusing on the lower to higher end of the market. E.g. KOSGEB, ORAN
• A strong informal system of credit, majorly traditional way to raise money by asking friends and family and
rotating savings and credit associations, existing in parallel to the formal banking system and serving the lower
end of the market.
• Enhance access to information
• A venture capital fund with a strong
emphasis on strategic and operational
involvement in the business.
• Greater scope of micro-finance via
bank or NGO :
• Full-range of micro finance services
• Savings-based Ap proaches
• Microleasing
Recommendations:Gap:
• Early-stage entrepreneurial activity in
Kayseri region is much lower than in
developing countries
• Particularly nascent entrepreneurs, are
the most vulnerable and most in need of
favorable conditions.
• Lacks microfinance framework – regulator
indirectly encouraging investors/initiatives
to partner with banks
D
WHAT ENABLE YOUTH ENTREPRENEURSHIP
© 2011 IBM CorporationIBM Corporate Service Corps : Turkey Team 6
Recommendations
Business Advisory Events & Services: Fundraising , Financial management, CorporateGovernance, Leadership, Team building, Sales Process, Networking and Resources.
Audit: Improved Controls and reporting procedures.
Tax: Compliance and cost saving strategies.
Human Resources : Compliance, HR best practices and Recruiter network.
D
WHAT ENABLE YOUTH ENTREPRENEURSHIP
Venture Capital
Micro Finance
Provide Full-range of microfinance services: Credit, Insurance and Savings products fordifferent needs in the life and business cyclesSavings-based Approaches: Individual Development Accounts (IDAs): Special savingsaccounts designed to assist low income people on path toward asset ownership via matchedsavings and financial education.Microleasing: Allows one party to use an asset owned by the other in exchange for specificperiodic payments.
Generate awareness about:
• Type of financial products are available to entrepreneurs and smallbusiness owners
• Type of f inancial help/ product most suitable for specific entrepreneur/business owner
• Updates on new financial products and schemes
Enhance Access To
Information
© 2011 IBM CorporationIBM Corporate Service Corps : Turkey Team 6
2. Government Entrepreneurship Programs/Policy:
Establish policies and regulations that either size-neutral or encourage entrepreneurs andSMEs.
Findings:
• Autonomous Bodies regulate and monitor different types of markets in accordance with the requirements of a
functioning market economy (Competition Authority, Energy Market Regulatory Authority, Banking Regulation andSupervision Agency, Capital Markets Board of Turkey)
• Organized industry zone ( KOSB) – One-stop-shop concept.
• Exemption from taxes and duties ( VAT, Customs etc)
• Liberal and secure investment environment.
• Implement policy changes to facilitate
entry into business
• Establish a lobbying group to help
influence policy making geared towards
youth entrepreneurship
• Invest in entrepreneurial education
• Encourage interntaional trade
Recommendations:Gap:
• Government can enhance it’s position as
a catalyst for promoting entrepreneurship
• Inadequate tax incentives, specific to
youth entrepreneurship
• Low in local market dynamics
openness (relatively slow change, year toyear, resistance to adopt new technology,existing business owners)
D
WHAT ENABLE YOUTH ENTREPRENEURSHIP
© 2011 IBM CorporationIBM Corporate Service Corps : Turkey Team 6
Recommendations
Influence Policy
• Establish a lobbying group ( or add to mandate for KOSGEB eg), to help influencepolicy making geared towards youth entrepreneurship
• Facilitate entry: Reduce entry and exit barriers,
• Reduce regulatory & labour burden
• Ensure small businesses have a say on policy issues
Implement Policy
Changes
• Reduce red tape and compliance cost involved in start-up.
• Help entrepreneurs overcome the initial problems of business startup.
• Modify existing incentives of SME‟s to meet the specific needs of new business (
eg extended tax breaks)
• Help reduce risk ( through insurance programs)
D
WHAT ENABLE YOUTH ENTREPRENEURSHIP
Encourage
International Trade
• Help entrepreneurs develop a global perspective.
• Recognize scope and markets outside Kayseri and Turkey
Invest in Education
• Invest in general education to create an intelligent, creative and professionalworkforce
• Invest in entrepreneurial education to better prepare entrepreneurs for business• Create avenues for technical and vocational education to help non-technical
strata.
© 2011 IBM CorporationIBM Corporate Service Corps : Turkey Team 6
3. R&D Transfer :
Provide access to research and development leading to new commercial opportunities
Findings:
• 100 percent deduction of R&D expenditure from tax base.
• Income withholding tax exemption for employees
• 50 percent of social security premium exemption for employers for a period of 5 years
• Techno-initiative capital for new scientists up to TRY 100,000
• Deduction from the tax base of certain funds granted by public bodies and international organizations
• Support from Technology Development Zones (Technopark).
• Support from TUBITAK (Scientific and Technological Research Council of Turkey) and TTGV (Turkish
Technology Development )
• Continue to build on existing work, and
branch into knowledge –based, and
service oriented work
• Off-the-Shelf Solutions
• Enhance Corporate Linkages
• Regular Benchmarking and Evaluation
Recommendations:Gap:
• Transition from Efficiency-Driven to
Innovation-Driven
D
WHAT ENABLE YOUTH ENTREPRENEURSHIP
© 2011 IBM CorporationIBM Corporate Service Corps : Turkey Team 6
Recommendations
Continue to build on
Technology
Communities
• Web based solution helps firms identify critical service providers,potential partners, investors and customers.
• Designed to serve SME and technology communities.
• Leverage university-based and other research organizations to spin off technologystart-ups
• Develop innovation centers, improve incubators and research parks• Form entrepreneurship programs and networks.
Off-the-Shelf Solutions
Enhance Corporate
Linkages
• Corporate linkages to university and government laboratories to identify early-stage research, and effectively tap and transfer the research for business ideas.
• Facilitate awareness of international trends and innovations
Regular
Benchmarking and
Evaluation
• Formal evaluation methodology that involves:- validating economic and market positioning- assessing "return-on-investment" for all stakeholders
D
WHAT ENABLE YOUTH ENTREPRENEURSHIP
© 2011 IBM CorporationIBM Corporate Service Corps : Turkey Team 6
4. Commercial, Legal and Physical Infrastructure :
Access to property rights and commercial, accounting, and other legal services andcommunication, utilities, transportation, land or space
Findings:
• Autonomous Bodies to regulate and monitor different types of markets in accordance with the requirements of a functioning market
economy [Competition Authority, Energy Market Regulatory Authority, Banking Regulation and Supervision Agency, Capital Markets
Board of Turkey.
• Organized industry zone ( KOSB) – One-stop-shop concept.
• Implement Regulatory Reform
• Streamline business license, trademark
and registration requirements process.
• Establish safety net to re-start business
• cultural change
• legal support
• mentorship & guidance
Recommendations:Gap:
• Oriented towards medium to higher
industrial sector versus smaller.
• Limited social safety net for potential
entrepreneurs.
• Insufficient intellectual property rights.
• Excessive bureaucracy tax laws, red
tape and regulations are costly
obstacles to start ups.
• Lack of legal infrastructure for new micro
credit initiatives.
D
WHAT ENABLE YOUTH ENTREPRENEURSHIP
© 2011 IBM CorporationIBM Corporate Service Corps : Turkey Team 6
D
WHAT ENABLE YOUTH ENTREPRENEURSHIP
Recommendations
Implement Regulatory
Reform
• Political leaders and government heads should make public commitments toregulatory reforms.
• Establish a body responsible for overseeing implementation of reforms, andremove legal restrictions on equity ownership by the state, public
universities, and other government entities. • Improve public sector efficiency, responsiveness and effectiveness through
public management reforms.
Streamline process and
access to information
• Provide access to information regarding regulatory and licensing processeson-line
• Use one-stop business and licensing models.
• Create institutional mechanisms to allow business and citizen participationin guidance, management and evaluation of information. Facilitate ongoingaccountability by allowing public access to information.
Establish Safety Net for
any initial lack of success
• Provide policy/legal support to reduce excessive discretion of regulators,
and policy enforcers
• Socialize cultural change to help entrepreneurs overcome
de-motivation on account of early failures, and re-enter the business
• Provide mentorship & guidance on dealing with business adversity
© 2011 IBM CorporationIBM Corporate Service Corps : Turkey Team 6
5. Capability Development:
Enhance entrepreneurship and business management capabilities.
Findings:
• Multiple Councils and Agencies exist to promote entrepreneurship
• Multiple sources of Information on how to start a company
• Culture of Entrepreneurship is not adequately established, despite a history of “trading genes”
• Entrepreneurship clubs at universities linked with business to conduct seminars, panel sessions, lectures
• Lack of dedicated entrepreneurship education at High School or University level
• Instructors not adequately prepared to impart education in the field of entrepreneurship
Recommendations:Gap:
• Lack of institutional framework and
strategy
• Lack of single source of information to
establish new businesses
• Inconsistent quality of infrastructure and
facilities at learning institutions
• Inadequate understanding of career
options
• Prejudices against entrepreneurship and
failure in initial ventures
• Enhance Access to Information
• Enhance, encourage and develop
entrepreneurship education in
universities
- Instructor training
- Professional development
- Curriculum Development
• Mentoring- Coaching Programs
• Incubator Programs
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WHAT ENABLE YOUTH ENTREPRENEURSHIP
© 2011 IBM CorporationIBM Corporate Service Corps : Turkey Team 6
Enhance Access to Information
• Establish a Web Portal
• Newsletter/Journals
• Networking and
Informational Events
• Entrepreneurship Fair
Policy and Other
Legal Updates
Success StoriesStakeholder
Interaction
News,
Announcements,
Events
Community Forum
Financial IncentivesBusiness Registration
Process
Strategy, Mission,
Vision
D
WHAT ENABLE YOUTH ENTREPRENEURSHIP
© 2011 IBM CorporationIBM Corporate Service Corps : Turkey Team 6
Key Entrepreneurship Success Factors
• Need for achievement
• Ability to convince
• Determination
• Taking initiative
• Leadership
• Calculated risk taking
• Confidence
• Good decision making
• Creativity and Innovativeness
• Commitment
Characteristics
• Client Interfacing skills
• Interpersonal /Relationship
building skills
• Team work
• Time management
• Networking skills
• Assertiveness
• Problem Solving
• Conflict management skills
• Communication skills
Life/Business Skills Professional/Technical Skills
• Market Development &
Management
• Financial Management
• Operations
• Research & Development
• Human Resource
Management
• Industry Knowledge
Enhance, encourage and develop entrepreneurship education in universities
• Integrate Entrepreneurship Education in University Curriculums
• Develop and Enhance Instructor Capability
• Offer Professional, Technical and Vocational Development
D
WHAT ENABLE YOUTH ENTREPRENEURSHIP
© 2011 IBM CorporationIBM Corporate Service Corps : Turkey Team 6
Enhance, encourage and develop entrepreneurship education in universities
Develop and Enhance
Instructor Capability
Offer Professional,
Technical and
Vocational Development
Life Skills
Business Skills
Professional Skills
Technical Skills
Language Training
Encourage interaction with Industry
Incentive for Industry Stints
Workshops/ Training on International Trends
Apprenticeship/ Mentoring programs
Technical and Vocational Workshops
Language Training
Integrate Entrepreneurship
Education in University
Curriculums
D
WHAT ENABLE YOUTH ENTREPRENEURSHIP
© 2011 IBM CorporationIBM Corporate Service Corps : Turkey Team 6
Establish Mentoring / Coaching Programs
Group Mentoring
Reverse Mentoring:
Targeted relationship between a single mentor and mentee
• “Many-on-one” approach
• Several mentees meet in a group with one mentor
• Numbers in the group should be relatively small in order to achieve
group synergy and effectiveness.
Short –term relationship between two persons who are at the same
level within the organization.
Helps to transfer a critical skill or to socialize a new into the
organization.
Individual Mentoring
(one-on-one):
Involves a more senior person learning from a junior person. Helps to bridge generational gaps and differences.
Peer Mentoring:
• Subject Matter Expertise
• Career Guidance
• Socialization
• Community Building
D
WHAT ENABLE YOUTH ENTREPRENEURSHIP
© 2011 IBM CorporationIBM Corporate Service Corps : Turkey Team 6
Incubator Programs (Like TeknoPark)
• Industrial Specialty
• Local Resource
• Local Tradition
• Entrepreneurs with innovative ideas
• Community
Can Be Organized By:
• Feasibility Studies
• Community Revolving Fund
• Capacity Building
• Market Development
• Private Sector Participation
Can Take the Form Of:
• Foster start up, evolution, growth and sustainability of new or early start-up businesses
• To expand, co-ordinate and monitor the provision of training, advice,counseling, and any other non-financial services
Can Take The Form Of:
D
WHAT ENABLE YOUTH ENTREPRENEURSHIP
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Agenda
A Introduction
B Why Youth Entrepreneurship
C Who Is Youth Entrepreneurs
E What Is Youth Entrepreneurship Eco-System
D What Enable Youth Entrepreneurship
F Overall High-Level Recommendation
G Appendix
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation48
Delivery Structure
E
WHAT IS YOUTH ENTREPRENEURSHIP ECO SYSTEM
Capability
Development
Youth
Entrepreneurship
Eco-System
Youth
Entrepreneurship
Categories
Overview
Youth Entrepreneurship Landscape
Early-Stage Entrepreneurs Opportunity & Necessity EntrepreneursEstablished Business Owners
Youth
Entrepreneurship
Enablers
Government Institutions Private Organizations Universities & Institutions Communities & Councils
Finance R&DCommercial, Legal &
Physical InfrastructureGovernment Policy
Entry
Regulation
Capability
Development
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Each positioning in Eco-system
#1: ORAN/ Chamber of Commerce / KOSGEB
#4: Youth Entrepreneur
Communities
#3: Erciyes University,
Meliksah University
#2: TeknoPark
Eco-system sho uld be here.
ORAN, Chamber of Commerce should be workin g in col laborat ion with al l inst i tut ions
includ ing TeknoPark and Universi t ies which s eek to p romote entrepreneurship and
innovat ion.
E
WHAT IS YOUTH ENTREPRENEURSHIP ECO SYSTEM
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
International Standard for Start Up Companies
To create a positive climate for innovation and change.
Invite in outsiders. (Lead User Innovation / Method)
Innovative idea often comes from the change of environment.
Finance Fosters Credibility, Customer/partner introductions, faster growth, Cash, etc.
Deploy network of venture capitalist.
Single large investor advantage. Commitment of CFO.
New Idea
Get close to the customer.
Initial focus on a small but significant market segment.
Be market focused as well as sales focused.
Speed to market.
Experience
Marketing
Training and real world experience, both are critical for talented people.
Early contact with successful entrepreneurs.
Continued education and upgrading of skills, gain practical and real world experience.
Quoted from the materials of MIT Sloan school
Business Plan Know your customer
Plan how to build your company without any outside investment firstly.
Business plan judges focus on Customer needs, Value proposition, etc.
E
WHAT IS YOUTH ENTREPRENEURSHIP ECO SYSTEM
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Eco-System #1: Current Issues Analysis (1/2)
Category As-Is Issue
New Idea They understand how to make innovative ideasbasically.
They do yearly review. In every review, havesession for sharing knowledge, then there be climatefor change and innovation.
In ORAN Development Agency, they hold someseminars to raise awareness. Becauseentrepreneurs are always busy, ORAN can sponsorthe seminars or partner with industrial leaders.
Companies in Kayseri don‟t involve lead users
when planning and designing new product.
Need to be conscious that outside pressuresuch as De-regulation,Corporate governnancehelps innovative idea.
Finance To gain first customer entrepreneurs in Kayserihave a good network with customers.
Support of start up company is usually from stateand KOSGEB, TOBB.
They normally get commitment with CFO.
Entrepreneurs in Kayseri don‟t deploy network
of venture capitalist.
There is only a few venture capitalist in Turkey.
Tax in Turkey is very high when starting upcompany.
Business Plan A good entrepreneur make money with otherpeople‟s money. This is common in Turkey.
Bank don‟t go through business plans but planning
to initiate next year.
ORAN have not started the grant, but planning toinitiate next year. In judging business plan, ORANplans to investigate all areas for evaluation includinginvestment customer needs, environment,competitor‟s area, production plan, etc.
KOSGEB may not set target in starting upcompany clearly.
There are problems if they don‟t know
competitors environment.
E
WHAT IS YOUTH ENTREPRENEURSHIP ECO SYSTEM
Target: ORAN Development Agency
Government Institution
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Eco-System #1: Current Issues Analysis (2/2)
Category As-Is Issue
Marketing Entrepreneurs in Kayseri sometimes go toshopping center to grasp characteristics andrequirements of the customers.
They think that entrepreneurs should knowstrength, financial situation, competitors and find outnew opportunity, market and need to innovate andsell it to neighboring countries of Turkey.
More Turkish entrepreneurs now go to Africa toexpand like in the biscuit industries.
They think that entrepreneurs should focus on bothmarketing and sales.
The policy of market segment in starting upcompany which they should encourage may notbe sufficient.
Experience European Union grant student exchange programin the summer to learn new language.
KOSGEB give people subsidy when attendingexhibition abroad to entrepreneurs.
Most universities offer the seminars includingsuccessful stories and case studies ofentrepreneurs.
People can choose to go abroad for internshipprogram to gain practical experiences.
It is big problem that few people can speakEnglish in Kayseri in Turkey in terms of gainingtraining or real world experience in foreigncountries.
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WHAT IS YOUTH ENTREPRENEURSHIP ECO SYSTEM
Target: ORAN Development Agency
Government Institution
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Eco System #1: Government Institutions
Skills and
Experience
New Idea-- Encourage entrepreneurs in technology based company in Kayseri to invite lead users when planning anddesigning new products. Lead users support innovation at the leading edge of markets where demand is bothsmall and uncertain. (Lead user innovation / method)
Finance and Funding- Support that entrepreneurs can deploy & join in network of venture capitalists in foreign countries.
- Should promote tax reduction policy for starting a company as the tax in Turkey is very high in starting up acompany.
-- Encourage people in Kayseri to study English and try to gain training or real world experience inforeign countries.
Marketing
Business Plan
Recommendations
- They should advise that KOSGEB set ten customers as target in starting up company clearly whenestimating and judging business plans.
- As planned, ORAN should start the grant for entrepreneurs with business plans next year.
- Encourage entrepreneurs in Kayseri to initially focus on a small but significant market segment. This providesentry into the market and success stories to impress potential customers who prefer to follow rather than to lead.
Short Term (1-2 yrs) Mid Term (2-5 yrs) Long Term (>5 yrs)
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Eco-System #2: Current Issues Analysis (1/2)
Category As-Is Issue
New Idea They create a positive climate for innovation andchange in universities.
They understand that it should be a freeenvironment with no barriers to exploit on ideas.
They collect marketing information when planningnew product.
They consider using past experience to develop inother industry.
Can‟t create a positive climate for innovation
and change in companies in general.
Don‟t consider creating the culture of openness
about past mistakes and focusing on advance.
Companies in Kayseri don‟t involve lead users
when planning and designing new product.
Lack of consciousness that innovative ideaoften comes from some change of environment.
Finance They sell products with cheaper price to gain firstcustomers for promotion.
Support of start up company is usually from stateand KOSGEB, TOBB.
Regarding bigger project, they divide large risk intosmaller ones to bring in other investors.
They normally get commitment with CFO.
Don‟t deploy network of venture capitalist.
Don‟t get money from venture capitalist.
Entrepreneurs in Kayseri have relationship withmany investors in foreign countries.
Bussiness Plan Entrepreneurs dream a lot and don‟t set realistic
targets.
Usually entrepreneurs tend to follow a provenbusiness model like the furniture industry.
KOSGEB judges business plans with focusing onthe main business idea the number of worker,timeline, innovative idea to the market section.
Don‟t set target in starting up company clearly.
There are problems in hi-tech industry and ITindustry because they don‟t know competitors
environment.
KOSGEB‟s business plan judges don‟t focus
on Customer needs, Value proposition,etc.
E
WHAT IS YOUTH ENTREPRENEURSHIP ECO SYSTEM
Target: TeknoPark
Private Organizations
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Eco-System #2: Current Issues Analysis (2/2)
Category As-Is Issue
Marketing They sometimes go to shopping center to graspcharacteristics and requirements of the customers.
There are 2 types of entrepreneurs: Marketing andTechnical. They think that it is ideal to have these 2types of people in the team.
Entrepreneurs in Kayseri aim at niche market anddevelop a cheaper product to compete.
Market activities always are performed before salesin Kayseri.
The technical people tend not to understandthe marketing need.
The marketing people tend not to havetechnical skill.
Experience Family support and try to encourage real worldexperiences to know markets and entrepreneurshipin Kayseri.
At start up, most companies think and focus onhow to sell the produsts first.
Young entrepreneurs Association provides theconnection between people trying to start up newbusiness and successful entrepreneurs, and theseminars including stories of entrepreneurs.
Young Entrepreneurs Association offers trips to Africa and US,etc to share case studies ofsuccessful entrepreneurs.
In company, talented people tend not to havetraining before selling the products.
E
WHAT IS YOUTH ENTREPRENEURSHIP ECO SYSTEM
Target: TeknoPark
Private Organizations
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Eco System #2: Private Organizations
Skills and
Experience
New Idea
-- Encourage entrepreneurs in technology based company in Kayseri to invite lead users when planning anddesigning new products. Lead users support innovation at the leading edge of markets where demand is bothsmall and uncertain. (Lead user innovation / method)
-- Recognize that innovative idea often comes from the change of environment – bankrupcies,end of lifelongemployment and that outside pressure helps innovative idea (For instance,De-regulation,Corporate governnance)
-- They should advise that entrepreneurs can create a positive climate for innovation and change intechnology based companies. To do this requires sustained top level commitment.
Finance and Funding- Support that entrepreneurs can deploy & join in network of venture capitalists in foreign countries.
- They should advise that entrepreneurs in Kayseri should have relationship with single large investor , whohas Patient, Money, Deep Pockets, Market knowledge, Market presence, Distribution.
-- Encourage that talented people can have training to know marketsand people in those marketswhile selling products.
Marketing
Business Plan
Recommendations
- They should advise that KOSGEB set ten customers as target in starting up company clearly whenestimating and judging business plans. Encourage entrepreneurs to know competitor‟s environment.
- They should advise that KOSGEB‟s business plan judges should focus on Customer needs & Value
Proposition, Sustainability, Team.
- Encourage that technical people learn marketing and business management and that marketing people gettechnical skill too.
Short Term (1-2 yrs) Mid Term (2-5 yrs) Long Term (>5 yrs)
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Eco-System #3: Universities and Institutions
Business skills & support
Business Management Training Market development Access to counseling Technical Assistance Access to finance
Enabling Environment
Faculty Training Enhance faculty support Industry-Academia Partnerships Access to Market Information Provisioning
Motivation & Entrepreneurship skills
Media Campaign Role Model Entrepreneurship Education Networks
Stakeholder Success Enablers
Meliksah University,Erciyes University Youth ClubUniversities
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WHAT IS YOUTH ENTREPRENEURSHIP ECO SYSTEM
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Eco-System #3: Universities and Institutions
Category As-Is Issue
Motivation and
Entrepreneurship
skills
Risk Averse Mindset of students
Indirect involvement of University, Teknopark andKOSGEB in E-Club
E-Club Activities include Industry Seminars,lectures by Entrepreneurs and creating activityreport or newsletters
More emphasis on theory than practical training
Student awareness and exposure is low
Limited life and work experiences
Limited financial resources
Limited networks and contacts
Limited exposure to relevant role models
A lack of credibility often due to agediscrimination (Age: 26 –30)
Business skills
and support
No formal Entrepreneurship course offered byErciyes University.
A single Entrepreneurship credit course offered byMeliksah,University.
Lack of management qualifications
Lack of formal work experience
Lack of managerial experience
Enabling
Environment
Erciyes Youth Entrepreneurship club started in2004 in business administration faculty. Currentlyextended to all departments and has 400 members
E-Club collaborates with 18 universities
Students have social awareness and do activitieslike blood donation, fund raising for earthquake
E-Club organized e-commerce training by YorkTrade consultant
Existing enterprises at early developmentstage
Most entrepreneurship Clubs are low onexperience (< 5 yrs old)
Less financial, social, human capitalprogrammes
Multiple disparate University youth clubsworking in silos
E-Clubs lack long term strategy/vision
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WHAT IS YOUTH ENTREPRENEURSHIP ECO SYSTEM
Current Issues Analysis
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Eco-System #3: Universities and Institutions
Professional
Development for
Business Advisors
Collaboration among University, youth council, TUSIAD, GESIAD, MUSIAD, YEC, TOBB and TubiTak
Collaborate with KOSGEB to provide funding awareness and opportunities to students
Interlink to other local and global universities and youth councils
Entrepreneurship
Education
Develop a dedicated University curriculum for Entrepreneurship education
Increase University faculty engagement in student entrepreneurship skills development program
Incorporate entrepreneurship education at all levels of education
Promotion of
Entrepreneurship
Create One Stop Shop – Online Entrepreneurship Web portal
Raise awareness by use of Social networking sites, Media campaigns, internet
Stimulate Entrepreneurial motivations and competencies and change the youth mindset
Encourage Joint Ventures and Business expansion programmes
Encourage Private sector involvement and business linkages
State universities and Private Universities should focus on improving infrastructure for entrepreneurship
Conduct Business Incubators, Basic Microenterprise Trainings and Workshops
Boost private sector business development services
Orientation for all Professional Actors by increasing awareness about industry and technology trends
Establish Direct link to KOSGEB and entrepreneurship cells
Create Union of all Kayseri/ Turkey University youth entrepreneurship clubs
Develop cross university networks and entrepreneurial teams
Small Business
Support Association
Mentoring and
Coaching
Networks and
Associations
E
WHAT IS YOUTH ENTREPRENEURSHIP ECO SYSTEM
Recommendations
Short Term (1-2 yrs) Mid Term (2-5 yrs) Long Term (>5 yrs)
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation60
South Africa
Youth-specific Business Development Services programme in
South Africa
The Business Establishment and Sustainability Programme
(BESP)
Started in 1993 by the Centre for Opportunity Development (COD).The primary goal is to provide unemployed youth and assist them toestablish and run sustainable enterprises. This is achieved throughtheoretical and practical business training, business plandevelopment assistance, facilitating access to credit, business start-up assistance, business mentoring and counseling and businessafter-care and support.
The Business Now Programme
Run by the Education with Enterprise Trust based in the Free Stateprovince. Its objective is to support young people to seekopportunities in self-employment.
The School Leavers Opportunity Training (SLOT) Programme
Founded in 1980 and seeks to empower out-of-school and out-of-work youth between the ages of 18 and 29. The rationale underlyingthe SLOT programme is the assumption that school leavers fromdisadvantaged communities, requires a series of integrated andholistic interventions in the transition from school to work.
Netherlands
Five-phase entrepreneurship education model supported by
Dutch Government :
Phase 1 – Primary Schools: First experience with
entrepreneurship Students are introduced to the notion ofentrepreneurship as an option. At this stage, students learn in aplayful way to develop their talents and general skills like working ingroups and orientation to production.
Phase 2 – Secondary Schools: Consciousness of Skills Autonomous forms of learning are used to enhance consciousnessand insight about what they know and what they do not know.
Phase 3 – Creative Applications and Enrichment of Experiences:Students are introduced to product orientation, learning by experience,and elements of competition. This may include mini-enterprises.
Phase 4 – Preparation and Real Start-Up: Interest inentrepreneurship should be raised in this phase through real start-upwith the support of education institutions.
Phase 5 – Growth and Innovation: Expanded support in the form offinance, personnel, knowledge, and networks is important in thisphase.
Eco-System #3: Universities and Institutions
E
WHAT IS YOUTH ENTREPRENEURSHIP ECO SYSTEM
Global Examples
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Training Technology Upgrading Intellectual Property Rights Training Faculty Enablement Boot camps
Informative advice & counseling Mentoring Networking Campaigns, Awards and Events
Collaboration & Partnerships Industry Academia Partnerships Incubators Clusters and Networks
Stakeholder Success Enablers
Yeouth entrepreneurship Council (YEC), GESIADCommunities and Councils
Eco-System #4: Communities and Councils
WHAT IS YOUTH ENTREPRENEURSHIP ECO SYSTEM
Market Access Raising Awareness Outreach to market constituencies Reduce entry and exit barriers
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Eco-System #4: Communities and Councils
Category As-Is Issue
Collaboration and
Partnerships
Youth Entrepreneurship Council started inMarch 2010 in collaboration with TOBB
Council has 7 working groups :
- Development of Entrepreneurship
- Training
- Legislation Follow up
- Internship
- Social
- Foreign Relations and Trade
- Information Technology
Numerous youth entrepreneurship councils working in silos
Lack of long term strategy for youth councils
Some of the councils are very young (YEC)
Lack of business management experience and skills
Lack of strategic alliance between microenterprise, tradeassociations, marketing bodies and universities
Lack of ability to source relevant and appropriate business related
information
Lack of general management, financial management and accountingskills, market research and marketing skills.
Informative advice
and counseling
Council provides Business plan consulting
Council provides Practical training byapprenticeship
Traditional values influence the relationship between older andyounger people.
No strong links to University councils to provide business support
Lack of support , networking and mentoring
Lack of Exposure to entrepreneurship
Training Council Conducts Seminar onEntrepreneurship
Conducts Coaching program on basicentrepreneurship skills
Lack of Financial Literacy Programs and start up capital knowledge
Lack of basic Microenterprise training
Lack of vocational training
Market Access Raises Awareness about Governmentresources available
No professional system in place to inform about venture capitalistsand funding options
Lack of awareness about business opportunities
E
WHAT IS YOUTH ENTREPRENEURSHIP ECO SYSTEM
Current Issues Analysis
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Eco-System #4: Communities and Councils
Social & Professional
development
Collaboration &
Partnership
Collaborate with TeknoPark,TUSIAD,GESIAD, MUSIAD and TOBB
Collaborate with KOSGEB, Tubitak to provide funding to students
Build relationship with other local and global universities and councils
Coaching Deliver Lectures/Training/Counseling and business plan development
Support Internship/Apprenticeship to provide real world,practical training
Should work with Universities for curriculum development and consulting
Mentoring Provide Early Exposure to role models and case studies
Build strong links to youth clubs in Erciyes, Meliksah and other Turkey Universities
Develop networks and entrepreneurial teams
Establishing an appropriate
institutional structure
Need long term strategy/vision/mission in place
Should encourage networking with alumni / successful entrepreneurs
Need strategic alignment with University E-Cells, Government Agencies and Corporate
Market Access
E
WHAT IS YOUTH ENTREPRENEURSHIP ECO SYSTEM
Recommendations
Help in identifying business opportunities and potential new markets
Reducing the inception period for new enterprises
Eliminating barriers to entrepreneurship by creating awareness
Should work with TechnoPark and promote research ideas
Support IT enablement and create Technology awareness
Support Education system and provide optimistic inputs
Short Term (1-2 yrs) Mid Term (2-5 yrs) Long Term (>5 yrs)
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation64
Eco-System #4: Communities and Councils
Finland
Entrepreneurship education in Finland
It is defined in two ways:
Internal entrepreneurship – related to improvingcreativity, flexibility, courage, cooperation skills,achievement, motivation and generally thinking andacting as an enterprising person.
External entrepreneurship – related to the productionof goods and services, that is, setting up and runningone‟s business.
Australia
Promoting Young Entrepreneurs Programme
Aims to encourage a new generation of entrepreneurs
and to publicly recognize those individuals and
organizations that have contributed to Australia‟s
entrepreneurial foundation.
It has four elements :
A Winners Dinner to celebrate individual achievement
Case Studies of successful young entrepreneurs
Business Plan Competition in schools
A working alliance with the Young Entrepreneurs‟
Organization (YEO).
E
WHAT IS YOUTH ENTREPRENEURSHIP ECO SYSTEM
Communities &
Councils
Global Examples
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
NEN Trust
Vision / Mission /Core Values / Strategy
Foundation
FacultyMembers
MentorsSMEs
Corporates VCs Angels
National Entrepreneurship Network Organization Structure
E
WHAT IS YOUTH ENTREPRENEURSHIP ECO SYSTEM
Eco-System #4: Communities and Councils
Government Institutions
Vision / Mission /Core Values / Strategy
University E - Cells
Vision / Mission /Core Values / Strategy
Communities &
Councils
Global Example for Institutionalization
Strong alignment
NEN represents India’s largest and most dynamic community of new and future high-growth entrepreneurs, with over70,000 members in 30 cities
All the stakeholders look at young entrepreneurs through NEN’s overall capability and brand.
Vision/Mission/Core Values/Strategy of E-Clells, Governement Institutions strongly aligns with that of NEN
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Taiwan
78% of labor force employed in SME sector and the self-employment rate is equally high (21.5%).
The entrepreneurship culture is more firmly rooted from families and small business than from the education system. SMEs are
regarded as incubators for employees to gain support, knowledge and skills to start their own business usually with the supportof their bosses. Eventually, the former employee-turned entrepreneur becomes a customer or a supplier. Taiwan has nationally
established commissions on youth entrepreneurship development to complement private initiatives.
The National Youth Commission
This organization was established in 1966 and has complemented many programmes involving youth guidance. In 1972 itestablished the Youth Industrial Parks to provide the youth the environment to open factories. It still runs the Youth EnterpriseLoan Scheme startups for recipients between 20 and 45 years, as well as the Young Entrepreneurs Award Programme.
Chinese Youth Career Development Association (CYCDA)
Established in 1964, the goal of this body is to exchange career development experiences, and promote youth cooperation,networking and social activities. Current membership is 7000 and over 10 000 entrepreneurs have participated in itsprogrammes including:
(i) Start up loan of up to NT 12 million to young people (23-45) to start a business. There is a grace period of up to one yearduring which the young client pays only interest, and repayment can extend up to 10 years.
(ii) Two industrial parks for young entrepreneurs
(iii) Courses and instructions for young people, offering over 1000 training programmes a year
(iv) Commercial information, management publications and opportunity information
(SMBCGF) start-up Loan Guarantees for Young Entrepreneurs
The Small and Medium Business Credit Guarantee Fund (SMBCGF) offers guarantees for start up loans to young entrepreneursapplying up to NT$ 4 million for a manufacturing business, NT$1.4 million being secured as collateral. It is given as a personalloan with a two-year grace period. Evaluation results suggest that this programme is cost effective.
E
WHAT IS YOUTH ENTREPRENEURSHIP ECO SYSTEM
Overall Eco-System: Global Example
Communities &
Councils
Global Example
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Eco-system Overview
ORAN, Chamber of Commerce should be w orking in col laboration w ith al l inst i tut ions including
TeknoPark, YEC and Univers it ies which seek to prom ote entrepreneurship and inno vation.
E
WHAT IS YOUTH ENTREPRENEURSHIP ECO SYSTEM
#1: ORAN / Chamber of
Commerce / KOSGEB
#2: TeknoPark
#4: Youth Entrepreneurship
Council (YEC)
#3: Erciyes University,
Meliksah University
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Agenda
A Introduction
B Why Youth Entrepreneurship
C Who Is Youth Entrepreneurs
E What Is Youth Entrepreneurship Eco-System
D What Enable Youth Entrepreneurship
F Overall High-Level Recommendation
G Appendix
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
F
OVERALL HIGH LEVEL RECOMMENDATION
Execution Plan According to Priority
Short Term (1-2 Years) Mid Term (2-5 Years) Long Term (> 5 Years)
Enhance Access To Information
- Establish a Web Portal
- Raise awareness using SocialNetworking sites
- Create Newsletter / Journals
- Promote TeknoPark throughinformation / advertisement campaigns,personal visits, seminars & conferences
Support Institutionalization of Youth
Entrepreneur Councils / Associations
- Follow examples from other developing
nations (example: National
Entrepreneurship Network from India, The
Indus Entrepreneurs by Indians around
the world)
Change Mindset
- Stimulate entrepreneurial motivations
and competencies among youth
- Increase exposure to more success
stories and role models from real life
youth entrepreneurs
Build Entrepreneurship skills and
Training
- Provide Business Plan DevelopmentSupport
- Incorporate entrepreneurshipeducation at all levels of education
- Encourage English lessons forBusiness to reach International market
Provide Regulatory Reforms and
Streamlining
- Put regulatory and licensing processeson-line
- Use one stop shop for business andlicensing models
Go Global
- Interlink with other local / global
universities and youth councils
- Follow International Best Practices
for Eco-System
Encourage Industry Academia
Partnerships
- Mentorship and Business Incubators
- Incorporate industrial internship
programs into university curriculum
- Develop networks and entrepreneurteams
Build Vision / Mission / Values /
Strategy / Action Plans for all
Stakeholders
- Strategic Alignment with
University Entrepreneur Clubs with
government agencies and corporate
Provide Awareness of Industry
Trends and Innovation
- Help in identifying business
opportunities and new markets
- Increase awareness about
technology trends and research from
established international companies
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
F
OVERALL HIGH LEVEL RECOMMENDATION
Next Step
The recommendations laid out in the preceding slides are just the first steps in helping ORAN inachieving its goals for youth entrepreneurship in Kayseri.
To be successful in its endeavours, the management has to draw up an action plan to execute therecommendations. It is essential that an action group of key stakeholders decide on how therecommendations will be carried out and the order in which the problems will be approached.
This group also needs to determine the criteria of success for each option on the achievement ofwhich the objective will be said to have been met. Continuous engagement will be required from thiscore group to set goals and then see that efforts are being made to meet them.
In case a strategy falters or is not showing good results, continuous follow up is required to reformatit. Specifically, the following needs to be done as way forward:
Implement strategic choices
– Review strategic options and identify how success will be measured – Determine priority of execution
– Establish a clear time frame for completion of each activity – Assign responsibility for execution to key stakeholders – Establish meeting cadence for status reviews and follow up
Evaluate success
– Evaluating effectiveness of strategy on an ongoing basis To determine if new direction needs to be provided To review measures of success
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Agenda
A Introduction
B Why Youth Entrepreneurship
C Who Is Youth Entrepreneurs
E What Is Youth Entrepreneurship Eco-System
D What Enable Youth Entrepreneurship
F Overall High-Level Recommendation
G Appendix
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Appendix A - Free Web Resources
SME tools powered by IBM (for U.S. and India) http://www.smetoolkit.org/ http://india.smetoolkit.org/
Generic knowledge about business plans http://www.businessplans.org/ http://www.nenonline.org/gurukul/writing-business-plan-part-1 http://www.nenonline.org/recommended-videos/list
Sales Finding prospects: http://www.powerhomebiz.com/vol52/prospects.htm Make the sale: http://www.ehow.com/how_2060235_make-sale.html Negotiating: http://en.wikipedia.org/wiki/Negotiation Presentations: http://india.smetoolkit.org/india/en/content/en/427/Hone-Your-Sales-Presentation-Skills Sales Techniques: http://www.siliconindia.com/videos/Sales_techniques_for_success-vid-1657.html Closing the sale: http://www.link-mail.com/31560.html
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APPENDIX
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation
Appendix B - Literature
The Portable MBA in Entrepreneurship, Fourth Edition by William D. Bygrave and Andrew Zacharakis(eds) John Wiley & Sons © 2010
Marketing IT Products and Services by Jessica Keyes Auerbach Publications © 2010Has CD Content
The Business Plan Workbook: The Definitive Guide to Researching, Writing Up and Presenting aWinning Plan, 6th Edition by Colin Barrow, Paul Barrow and Robert Brown Kogan Page © 2008
Enterprise Planning and Development: Small Business Start-up, Survival and Development by DavidButler Butterworth-Heinemann © 2006
Business for Beginners: From Research and Business Plans to Money, Marketing and the Law byFrances McGuckin Sourcebooks © 2005
The Upstart Guide to Owning and Managing a Bar or Tavern, Second Edition by Roy S. AlonzoKaplan Professional © 2006
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APPENDIX
IBM Corporate Service Corps : Turkey Team 6 © 2011 IBM Corporation