your guide to gsa technology contracts

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U.S. General Services Administration Your Guide to GSA Technology Contracts Great Government through Technology

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Page 1: Your Guide to GSA Technology Contracts

U.S. General Services Administration

Your Guide to GSA Technology ContractsGreat Government through Technology

Page 2: Your Guide to GSA Technology Contracts

Guide to GSA Technology Contracts

Page 3: Your Guide to GSA Technology Contracts

Acquisition Options for Your Specific Technology RequirementsAcquiring technology is easy with GSA. You can use our Governmentwide Acquisition Contracts (GWACs), Information Technology (IT) Category on GSA Schedule, and the Network Services Program (NSP) contracts to gain fast access to cutting-edge IT, telecommunications, and infrastructure products, services and integrated solutions.Our comprehensive set of pre-competed and customizable acquisition solutions supports your technology life cycle needs – from management to execution – at competitive prices.IT, telecommunications, and infrastructure are integral to agency mission requirements across all aspects of government. Agencies also face constantly shifting priorities – ranging from cloud computing and infrastructure consolidation to cybersecurity and environmental sustainability. With tight budgets and a smaller workforce, finding the right solution to meet your IT needs as well as your telecommunications and infrastructure needs can be a significant burden.At GSA, we enable smart decisions when evaluating, purchasing, and implementing technology – from navigating available commercial offerings to determining the most appropriate acquisition vehicle. Working with leading industry partners and your in-house contracting professionals, we maximize operational effectiveness and efficiency while minimizing acquisition risks.

Meet Your Technology NeedsWith GSA, you have access to virtually anything technology-related to meet your mission requirements – such as infrastructure and applications, mobile management solutions, professional IT services, and communications services.

Follow Mandates and PoliciesWhenever your agency needs support addressing our nation’s priorities, GSA stands ready to work with you across a broad spectrum of IT initiatives while ensuring your compliance with federal mandates and policies. These initiatives include protection against cyber threats, progress toward environmental sustainability, evolution to a more mobile workforce, support of small and veteran-owned businesses, and migration of your computing systems to the cloud.

Best-in-Class Acquisition SolutionsOur IT Best-in-Class (BIC) solutions are vetted, well-managed, and recommended for use by Office of Management and Budget (OMB). The

BIC offerings are included here, but the list is growing. Visit www.gsa.gov/acquisition/category-management/bestinclass for the most current list of solutions.

Get Acquisition HelpGSA offers your agency all levels of acquisition assistance, including turnkey solutions. Based on your specific needs, our certified professionals can support you during every phase of the acquisition life cycle, including contracting, project management, and financial management.

For Further InformationVisit our IT Solutions Navigator at https://navigator.gsa.gov/app/#/ for help determining which vehicle is right for you. To learn more about GSA’s technology contracts and solutions:• Visit www.gsa.gov/technology• Contact GSA’s IT Customer Service Center:

[email protected]• (855) ITaid4U/(855) 482-4348

Page 4: Your Guide to GSA Technology Contracts

GSA IT Contract MatrixProgram Website Category Products and

Services Provided Key Features Value-Added Services Task Order Types

Period of Performance

Place of Performance Eligible Users

GSA Schedule – IT Category

www.gsa.gov/schedule70

IT HardwareIT SecurityIT ServicesIT SoftwareTelecom

Customized IT solutions • Flexible, pre-competed on-demand contracts

• Vast selection of contractors offering expert IT solutions, services and supplies

• Ability to negotiate further discounts at the order level

• More than 80% of contractors are small businesses of varying socioeconomic status

• Green IT products• BPAs, contractor team arrangements, and

small-business set-asides available• Contractors have ability to deliver total

solutions through use of Order Level Materials (OLMs)

• Scope compatibility review• On-site and online training• eTools available• Contracting templates• Self-service access for agency

Contracting Officers

• Fixed price (all types)• Labor hour• Time and materials

• 20 years (five-year base with three five-year options)

• Expiration: Varies by agreement

Global Federal, state, local, and tribal agencies

Continuous Diagnostics and Mitigation (CDM) Tools SIN 132-44/ 541519CDM

www.gsa.gov/cdm IT Security • The hardware and software products and associated services under this SIN undergo a DHS product qualification process in order to be added to the CDM Approved Products List (APL)

• The full complement of CDM subcategories includes tools, associated maintenance, and other related activities such as training

• Consolidates and categorizes CDM product offerings into Product Families for ease of discovery and access

• Allows for added flexibility and speed to market for emerging technologies related to the CDM Program

• Supports an expanded contractor pool offering CDM Tools

• Provides sophisticated vetting of CDM Tools prior to adding them to DHS’s Approved Products List

• Up-to-date, FAR-compliant acquisition vehicles minimize risks

• Competitive market-based pricing that leverages the buying power of the federal government, with the ability to achieve further discounts at the ordering level

• Cybersecurity/acquisition experts available to assist

• Fixed price (all types)State and local agencies are encouraged, but not required, to use GSA’s Schedule Ordering Procedures of FAR 8.4 to ensure competition and best value, but must follow their own state and local requirements

• 20 years (five-year base with three five-year options)

• Expiration: Varies by agreement

• CONUS• OCONUS

Federal, state, local, and tribal agencies

Highly Adaptive Cyber Security Services (HACS) SIN 132-45/ 54151HACS

www.gsa.gov/hacs IT Security • Penetration Testing• Incident Response• Cyber Hunt• Risk and Vulnerability

Assessments (RVA)• High Value Asset (HVA)

Assessments

• HACS enables agencies to easily identify quality cybersecurity contractors

• Our quick-start ordering guide can help procurement officials rapidly procure services from HACS

• Cybersecurity and acquisition subject-matter experts are available to help with HACS procurements

• Helpful sample acquisition documents, such as Statements of Work (SOWs), are available on the Acquisition Gateway and the GSA cybersecurity website

• Cost savings• Up-to-date, FAR-compliant acquisition

vehicles minimize risks• Competitive market-based pricing

that leverages the buying power of the federal government, with the ability to achieve further discounts at the ordering level

• Cybersecurity/acquisition experts available to assist

• Access to a pool of rigorously reviewed cybersecurity contractors to include small businesses and socioeconomically disadvantaged businesses

• Agency contracting offices retain control of their procurements, including requirements development, evaluation, award, and administration

• Fixed price (all types)• Labor hour• Time and materialsState and local agencies are encouraged, but not required, to use GSA’s Schedule Ordering Procedures of FAR 8.4 to ensure competition and best value, but must follow their own state and local requirements

• 20 years (five-year base with three five-year options)

• Expiration: Varies by agreement

• CONUS• OCONUS (Varies

by contractor)

Federal, state, local, and tribal agencies

Page 5: Your Guide to GSA Technology Contracts

Program Website Category Products and Services Provided Key Features Value-Added Services Task Order

TypesPeriod of

PerformancePlace of

Performance Eligible Users

GSA Schedule – IT Category

www.gsa.gov/schedule70

IT HardwareIT SecurityIT ServicesIT SoftwareTelecom

Customized IT solutions • Flexible, pre-competed on-demand contracts

• Vast selection of contractors offering expert IT solutions, services and supplies

• Ability to negotiate further discounts at the order level

• More than 80% of contractors are small businesses of varying socioeconomic status

• Green IT products• BPAs, contractor team arrangements, and

small-business set-asides available• Contractors have ability to deliver total

solutions through use of Order Level Materials (OLMs)

• Scope compatibility review• On-site and online training• eTools available• Contracting templates• Self-service access for agency

Contracting Officers

• Fixed price (all types)• Labor hour• Time and materials

• 20 years (five-year base with three five-year options)

• Expiration: Varies by agreement

Global Federal, state, local, and tribal agencies

Continuous Diagnostics and Mitigation (CDM) Tools SIN 132-44/ 541519CDM

www.gsa.gov/cdm IT Security • The hardware and software products and associated services under this SIN undergo a DHS product qualification process in order to be added to the CDM Approved Products List (APL)

• The full complement of CDM subcategories includes tools, associated maintenance, and other related activities such as training

• Consolidates and categorizes CDM product offerings into Product Families for ease of discovery and access

• Allows for added flexibility and speed to market for emerging technologies related to the CDM Program

• Supports an expanded contractor pool offering CDM Tools

• Provides sophisticated vetting of CDM Tools prior to adding them to DHS’s Approved Products List

• Up-to-date, FAR-compliant acquisition vehicles minimize risks

• Competitive market-based pricing that leverages the buying power of the federal government, with the ability to achieve further discounts at the ordering level

• Cybersecurity/acquisition experts available to assist

• Fixed price (all types)State and local agencies are encouraged, but not required, to use GSA’s Schedule Ordering Procedures of FAR 8.4 to ensure competition and best value, but must follow their own state and local requirements

• 20 years (five-year base with three five-year options)

• Expiration: Varies by agreement

• CONUS• OCONUS

Federal, state, local, and tribal agencies

Highly Adaptive Cyber Security Services (HACS) SIN 132-45/ 54151HACS

www.gsa.gov/hacs IT Security • Penetration Testing• Incident Response• Cyber Hunt• Risk and Vulnerability

Assessments (RVA)• High Value Asset (HVA)

Assessments

• HACS enables agencies to easily identify quality cybersecurity contractors

• Our quick-start ordering guide can help procurement officials rapidly procure services from HACS

• Cybersecurity and acquisition subject-matter experts are available to help with HACS procurements

• Helpful sample acquisition documents, such as Statements of Work (SOWs), are available on the Acquisition Gateway and the GSA cybersecurity website

• Cost savings• Up-to-date, FAR-compliant acquisition

vehicles minimize risks• Competitive market-based pricing

that leverages the buying power of the federal government, with the ability to achieve further discounts at the ordering level

• Cybersecurity/acquisition experts available to assist

• Access to a pool of rigorously reviewed cybersecurity contractors to include small businesses and socioeconomically disadvantaged businesses

• Agency contracting offices retain control of their procurements, including requirements development, evaluation, award, and administration

• Fixed price (all types)• Labor hour• Time and materialsState and local agencies are encouraged, but not required, to use GSA’s Schedule Ordering Procedures of FAR 8.4 to ensure competition and best value, but must follow their own state and local requirements

• 20 years (five-year base with three five-year options)

• Expiration: Varies by agreement

• CONUS• OCONUS (Varies

by contractor)

Federal, state, local, and tribal agencies

Page 6: Your Guide to GSA Technology Contracts

GSA IT Contract MatrixProgram Website Category Products and

Services Provided Key Features Value-Added Services Task Order Types

Period of Performance

Place of Performance Eligible Users

Cloud SIN 132-40/ 518210C

www.gsa.gov/cloudsin/

IT Services Includes commercially available cloud computing services such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS), and emerging cloud services. Cloud-related IT Professional Services are also included

• SIN holders vetted for adherence to NIST cloud characteristics

• Flexible suite of services supporting a range of government purchasing patterns

• Simplified processes• Increased opportunities for small business• Small-business credit available

• Scope compatibility review• Nearly 200 pre-competed and pre-

vetted contractors• 22% of awardees are SBA Certified

Small Disadvantaged Business• 70% of awardees are small businesses• 8.6% of awardees are SDVO small

businesses• 11% of awardees are women-owned

businesses

• Fixed price (all types)• Time and materials• BPAs can be issued

against the SIN

• 20 years (five-year base with three five-year options)

• Always open solicitation

Global • Federal, state, local, and tribal agencies

• Some international organizations

• Some universities (including hospitals)

• Some government/private partnerships

• Government contractors**

Training Services SIN 132-50/ 611420

www.gsa.gov/trainingsin

IT Services Offers commercial training courses for all IT services, software, and hardware sold under the GSA Schedule – IT Category

• Flexible suite of services supporting a range of government purchasing patterns

• Simplified processes • Increased opportunities for small business • Small-business credit available• Socioeconomic category credit available

• Solicitation scope review• Market research assistance• Industry outreach assistance• Over 450 pre-competed and pre-

vetted contractors • Over 75% are small businesses

• Fixed price (all types)• Labor hour• Time and materials• BPAs can be issued

against the SIN

• 20 years (five-year base with three five-year options)

• Always open solicitation

Global • Federal, state, local, and tribal agencies

• Some international organizations

• Some universities (including hospitals)

• Some government/private partnerships

• Government contractors**

IT Professional Services SIN 132-51/ 54151S

www.gsa.gov/tprofessionalservices

IT Services Provides any type of IT professionals needed for an IT project or government requirement. It includes a variety of labor categories such as cloud technicians, resources and facilities management, database planning and design, systems analysis and design, network services, programming, conversion and implementation support, network services project management, data/records management, and other services relevant to 29CFR541.400

• All professional IT labor categories offered regardless of discipline

• Flexible suite of services supporting a range of government purchasing patterns

• Simplified processes • Increased opportunities for small business • Small-business credit available• Socioeconomic category credit available

• Solicitation scope review• Market research assistance• Industry outreach assistance• Over 3500 pre-competed and pre-

vetted contractors • Over 85% are small businesses

• Fixed price (all types)• Labor hour• Time and materials• BPAs can be issued

against the SIN

• 20 years (five-year base with three five-year options)

• Always open solicitation

Global • Federal, state, local, and tribal agencies

• Some international organizations

• Some universities (including hospitals)

• Some government/private partnerships

• Government contractors**

Electronic Services SIN 132-52/ 54151ECOM

www.gsa.gov/ecommercesin

IT Services Includes value-added network services, email services, Internet access services, electronic subscription services, data transmission services, and emerging electronic commerce technologies

• Flexible suite of services supporting a range of government purchasing patterns

• Simplified processes • Increased opportunities for small business • Small-business credit available• Socioeconomic category credit available

• Solicitation scope review• Market research assistance• Industry outreach assistance• Over 250 pre-competed and pre-

vetted contractors • Over 70% are small businesses

• Fixed price (all types)• Labor hour• Time and materials• BPAs can be issued

against the SIN

• 20 years (five-year base with three five-year options)

• Always open solicitation

Global • Federal, state, local, and tribal agencies

• Some international organizations

• Some universities (including hospitals)

• Some government/private partnerships

• Government contractors**

Automated Contact Center Solutions (ACCS) SIN 132-20/ 561422

www.gsa.gov/contactcenter

IT Services Provides technologies, equipment, software, and/or services needed to deliver high-quality customer service across multiple channels (e.g., phone, email, SMS, social media, Web chat)

• Flexible suite of services supporting a range of government purchasing patterns

• Simplified processes • Increased opportunities for small business • Small-business credit available• Socioeconomic category credit available

• Solicitation scope review• Market research assistance• Industry outreach assistance• Over 25 pre-competed and pre-

vetted contractors • Over 30% are small businesses

• Fixed price (all types) • Labor hour • Time and materials • BPAs can be issued

against the SIN

• 20 years (five-year base with three five-year options)

• Always open solicitation

Global • Federal, state, local, and tribal agencies

• Some international organizations

• Some universities (including hospitals)

• Some government/private partnerships

• Government contractors**

Page 7: Your Guide to GSA Technology Contracts

Program Website Category Products and Services Provided Key Features Value-Added Services Task Order

TypesPeriod of

PerformancePlace of

Performance Eligible Users

Cloud SIN 132-40/ 518210C

www.gsa.gov/cloudsin/

IT Services Includes commercially available cloud computing services such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS), and emerging cloud services. Cloud-related IT Professional Services are also included

• SIN holders vetted for adherence to NIST cloud characteristics

• Flexible suite of services supporting a range of government purchasing patterns

• Simplified processes• Increased opportunities for small business• Small-business credit available

• Scope compatibility review• Nearly 200 pre-competed and pre-

vetted contractors• 22% of awardees are SBA Certified

Small Disadvantaged Business• 70% of awardees are small businesses• 8.6% of awardees are SDVO small

businesses• 11% of awardees are women-owned

businesses

• Fixed price (all types)• Time and materials• BPAs can be issued

against the SIN

• 20 years (five-year base with three five-year options)

• Always open solicitation

Global • Federal, state, local, and tribal agencies

• Some international organizations

• Some universities (including hospitals)

• Some government/private partnerships

• Government contractors**

Training Services SIN 132-50/ 611420

www.gsa.gov/trainingsin

IT Services Offers commercial training courses for all IT services, software, and hardware sold under the GSA Schedule – IT Category

• Flexible suite of services supporting a range of government purchasing patterns

• Simplified processes • Increased opportunities for small business • Small-business credit available• Socioeconomic category credit available

• Solicitation scope review• Market research assistance• Industry outreach assistance• Over 450 pre-competed and pre-

vetted contractors • Over 75% are small businesses

• Fixed price (all types)• Labor hour• Time and materials• BPAs can be issued

against the SIN

• 20 years (five-year base with three five-year options)

• Always open solicitation

Global • Federal, state, local, and tribal agencies

• Some international organizations

• Some universities (including hospitals)

• Some government/private partnerships

• Government contractors**

IT Professional Services SIN 132-51/ 54151S

www.gsa.gov/tprofessionalservices

IT Services Provides any type of IT professionals needed for an IT project or government requirement. It includes a variety of labor categories such as cloud technicians, resources and facilities management, database planning and design, systems analysis and design, network services, programming, conversion and implementation support, network services project management, data/records management, and other services relevant to 29CFR541.400

• All professional IT labor categories offered regardless of discipline

• Flexible suite of services supporting a range of government purchasing patterns

• Simplified processes • Increased opportunities for small business • Small-business credit available• Socioeconomic category credit available

• Solicitation scope review• Market research assistance• Industry outreach assistance• Over 3500 pre-competed and pre-

vetted contractors • Over 85% are small businesses

• Fixed price (all types)• Labor hour• Time and materials• BPAs can be issued

against the SIN

• 20 years (five-year base with three five-year options)

• Always open solicitation

Global • Federal, state, local, and tribal agencies

• Some international organizations

• Some universities (including hospitals)

• Some government/private partnerships

• Government contractors**

Electronic Services SIN 132-52/ 54151ECOM

www.gsa.gov/ecommercesin

IT Services Includes value-added network services, email services, Internet access services, electronic subscription services, data transmission services, and emerging electronic commerce technologies

• Flexible suite of services supporting a range of government purchasing patterns

• Simplified processes • Increased opportunities for small business • Small-business credit available• Socioeconomic category credit available

• Solicitation scope review• Market research assistance• Industry outreach assistance• Over 250 pre-competed and pre-

vetted contractors • Over 70% are small businesses

• Fixed price (all types)• Labor hour• Time and materials• BPAs can be issued

against the SIN

• 20 years (five-year base with three five-year options)

• Always open solicitation

Global • Federal, state, local, and tribal agencies

• Some international organizations

• Some universities (including hospitals)

• Some government/private partnerships

• Government contractors**

Automated Contact Center Solutions (ACCS) SIN 132-20/ 561422

www.gsa.gov/contactcenter

IT Services Provides technologies, equipment, software, and/or services needed to deliver high-quality customer service across multiple channels (e.g., phone, email, SMS, social media, Web chat)

• Flexible suite of services supporting a range of government purchasing patterns

• Simplified processes • Increased opportunities for small business • Small-business credit available• Socioeconomic category credit available

• Solicitation scope review• Market research assistance• Industry outreach assistance• Over 25 pre-competed and pre-

vetted contractors • Over 30% are small businesses

• Fixed price (all types) • Labor hour • Time and materials • BPAs can be issued

against the SIN

• 20 years (five-year base with three five-year options)

• Always open solicitation

Global • Federal, state, local, and tribal agencies

• Some international organizations

• Some universities (including hospitals)

• Some government/private partnerships

• Government contractors**

** as authorized under FAR deviation, etc. (see GSA Order ADM 4800.2I or most recent version of this order)

Page 8: Your Guide to GSA Technology Contracts

GSA IT Contract MatrixProgram Website Category Products and

Services Provided Key Features Value-Added Services Task Order Types

Period of Performance

Place of Performance Eligible Users

Wireless Services SIN 132-53/ 517312

www.gsa.gov/wireless

IT Services Wireless Carrier Service Plans/Devices, Managed Services associated with mobility including Mobile Device Management (MDM), Mobile Application Management (MAM), Mobility Lifecycle Management (MLM), and other related services

• Flexibility and Ease of Use — Agencies may leverage the FSSI-Wireless standards for service plans and managed services that comply with OMB Memo 16-20 and BIC contracting. Customers may also leverage the FSSI-W RFQ Generator that produces the requirements based on this proven standard. Evergreen nature of contract allows for continuous enrollment of new providers and services that are in-scope to the Mobility services definition

• Proven savings• OMB and BIC compliant• Proven management tools• Leverages standardized service

plans• Reduced fee of 0.75%

• Fixed price (all types)• Labor hour • Time and materials • BPAs can be issued

against the SIN

• 20 years (five-year base with three five-year options)

• Always open solicitation

Global • Federal, state, local, and tribal agencies

• Some international organizations

• Some universities (including hospitals)

• Some government/private partnerships

• Government contractors**

Health IT SIN 132-56/ 54151HEAL

www.gsa.gov/healthit/

IT Services Includes a wide range of Health IT services to include connected health, electronic health records, health information exchanges, health analytics, personal health information management, innovative Health IT solutions, health informatics, emerging Health IT research, and other Health IT services

• SIN holders vetted for previous experience in Health IT

• SIN holders with variety of clinical/medical labor categories

• Flexible suite of services supporting a range of government purchasing patterns

• Simplified processes• Increased opportunities for small business• Small-business credit available

• Scope compatibility review• Over 450 pre-competed and pre-

vetted contractors

• Fixed price (all types)• Labor hour• Time and materials• BPAs can be issued

against the SIN

• 20 years (five-year base with three five-year options)

• Always open solicitation

Global • Federal, state, local, and tribal agencies

• Some international organizations

• Some universities (including hospitals)

• Some government/private partnerships

• Government contractors**

EIS (Enterprise Infrastructure Solutions)

www.gsa.gov/eis IT Telecom All network and communications services including — Virtual Private Network Service; Managed Network Service; Voice Service; and Ethernet with Optional Services of Cloud Service, Data Services, Voice Services, Contact Center Service, Collocated Hosting Service, Wireless Service, Commercial Satellite Service, Managed Security Services, Service Related Equipment, Service Related Labor, Cable and Wiring

• Best-in-Class designation• Flexible suite of services supporting a

range of government purchasing patterns• Security integrated with services• Simplified processes• Increased opportunities for small business• Small-business credit available

• Cost savings through aggregated federal buying

• Pre-defined network and communications services with service level agreements

• 10 pre-competed and pre-vetted suppliers

• 40% of awardees are small businesses

• Fixed price• Time and materials• Limited in size per

FAR Clause 52.216-19 in Section I of the contract

• 15 years (five-year base period with two five-year options)

• Expiration: 7/30/2032

Global Federal and tribal agencies

Networx Universal

www.gsa.gov/networxuniversal

IT Telecom Full range of telecommunications services and infrastructure solutions

• Service continuity with FTS2001 contracts

• Best-in-Class designation• Expires in May 2023

Operations support, including ordering, billing, and inventory management

Fixed price with a form of economic price adjustment

• 10 years (four-year base period with three two-year options)

• Expiration: 5/2023

Global Federal and tribal agencies

Networx Enterprise

www.gsa.gov/networxenterprise

IT Telecom IP-centric telecommunications and related services

• Service continuity with FTS2001 contracts

• Best-in-Class designation • Expires in May 2023

Operations support, including ordering, billing, and inventory management

Fixed price with a form of economic price adjustment

• 10 years (four-year base period with three two-year options)

• Expiration: 5/2023

Global with exceptions

Federal and tribal agencies

Connections II www.gsa.gov/connectionsii

IT Telecom Telecomunications and network infrastructure products, services, and solutions for buildings and campuses

• Integrates with EIS and local telecommunications contracts

• Supply Chain Risk Management (SCRM) principles

• Sustainability practices• Telecom Expense Management Services

(TEMS)• Small-business credit available

• Scope compatibility review• Sample Statements of Work

• Firm fixed price• Time and materials

• Nine years, three months (three-year, three-month base period with six one-year options)

• 1/2021. Any task order in place by that date and appropriately defined could last up to five years after the contract end date

Global Federal and tribal agencies

Page 9: Your Guide to GSA Technology Contracts

Program Website Category Products and Services Provided Key Features Value-Added Services Task Order

TypesPeriod of

PerformancePlace of

Performance Eligible Users

Wireless Services SIN 132-53/ 517312

www.gsa.gov/wireless

IT Services Wireless Carrier Service Plans/Devices, Managed Services associated with mobility including Mobile Device Management (MDM), Mobile Application Management (MAM), Mobility Lifecycle Management (MLM), and other related services

• Flexibility and Ease of Use — Agencies may leverage the FSSI-Wireless standards for service plans and managed services that comply with OMB Memo 16-20 and BIC contracting. Customers may also leverage the FSSI-W RFQ Generator that produces the requirements based on this proven standard. Evergreen nature of contract allows for continuous enrollment of new providers and services that are in-scope to the Mobility services definition

• Proven savings• OMB and BIC compliant• Proven management tools• Leverages standardized service

plans• Reduced fee of 0.75%

• Fixed price (all types)• Labor hour • Time and materials • BPAs can be issued

against the SIN

• 20 years (five-year base with three five-year options)

• Always open solicitation

Global • Federal, state, local, and tribal agencies

• Some international organizations

• Some universities (including hospitals)

• Some government/private partnerships

• Government contractors**

Health IT SIN 132-56/ 54151HEAL

www.gsa.gov/healthit/

IT Services Includes a wide range of Health IT services to include connected health, electronic health records, health information exchanges, health analytics, personal health information management, innovative Health IT solutions, health informatics, emerging Health IT research, and other Health IT services

• SIN holders vetted for previous experience in Health IT

• SIN holders with variety of clinical/medical labor categories

• Flexible suite of services supporting a range of government purchasing patterns

• Simplified processes• Increased opportunities for small business• Small-business credit available

• Scope compatibility review• Over 450 pre-competed and pre-

vetted contractors

• Fixed price (all types)• Labor hour• Time and materials• BPAs can be issued

against the SIN

• 20 years (five-year base with three five-year options)

• Always open solicitation

Global • Federal, state, local, and tribal agencies

• Some international organizations

• Some universities (including hospitals)

• Some government/private partnerships

• Government contractors**

EIS (Enterprise Infrastructure Solutions)

www.gsa.gov/eis IT Telecom All network and communications services including — Virtual Private Network Service; Managed Network Service; Voice Service; and Ethernet with Optional Services of Cloud Service, Data Services, Voice Services, Contact Center Service, Collocated Hosting Service, Wireless Service, Commercial Satellite Service, Managed Security Services, Service Related Equipment, Service Related Labor, Cable and Wiring

• Best-in-Class designation• Flexible suite of services supporting a

range of government purchasing patterns• Security integrated with services• Simplified processes• Increased opportunities for small business• Small-business credit available

• Cost savings through aggregated federal buying

• Pre-defined network and communications services with service level agreements

• 10 pre-competed and pre-vetted suppliers

• 40% of awardees are small businesses

• Fixed price• Time and materials• Limited in size per

FAR Clause 52.216-19 in Section I of the contract

• 15 years (five-year base period with two five-year options)

• Expiration: 7/30/2032

Global Federal and tribal agencies

Networx Universal

www.gsa.gov/networxuniversal

IT Telecom Full range of telecommunications services and infrastructure solutions

• Service continuity with FTS2001 contracts

• Best-in-Class designation• Expires in May 2023

Operations support, including ordering, billing, and inventory management

Fixed price with a form of economic price adjustment

• 10 years (four-year base period with three two-year options)

• Expiration: 5/2023

Global Federal and tribal agencies

Networx Enterprise

www.gsa.gov/networxenterprise

IT Telecom IP-centric telecommunications and related services

• Service continuity with FTS2001 contracts

• Best-in-Class designation • Expires in May 2023

Operations support, including ordering, billing, and inventory management

Fixed price with a form of economic price adjustment

• 10 years (four-year base period with three two-year options)

• Expiration: 5/2023

Global with exceptions

Federal and tribal agencies

Connections II www.gsa.gov/connectionsii

IT Telecom Telecomunications and network infrastructure products, services, and solutions for buildings and campuses

• Integrates with EIS and local telecommunications contracts

• Supply Chain Risk Management (SCRM) principles

• Sustainability practices• Telecom Expense Management Services

(TEMS)• Small-business credit available

• Scope compatibility review• Sample Statements of Work

• Firm fixed price• Time and materials

• Nine years, three months (three-year, three-month base period with six one-year options)

• 1/2021. Any task order in place by that date and appropriately defined could last up to five years after the contract end date

Global Federal and tribal agencies

Page 10: Your Guide to GSA Technology Contracts

GSA IT Contract MatrixProgram Website Category Products and

Services Provided Key Features Value-Added Services Task Order Types

Period of Performance

Place of Performance Eligible Users

CS3 (Complex Commercial SATCOM Solutions)

www.gsa.gov/satellite

IT Telecom Full range of commercial satellite solutions

• Best-in-Class designation• Created in partnership with the DOD• Flexibility to incorporate emerging

satellite technologies as they become available to the marketplace

• Increased opportunities for small business• Small-business credit available

• Scope compatibility review• Price benchmarking

Fixed price • 10 years (five-year base period with one three-year option and one two-year option)

• Expiration: 10/2027

Global Federal agencies

FedRelay www.gsa.gov/fedrelay

IT Telecom Accessible telecommunications services for federal agencies and tribal governments to conduct official business with individuals who are deaf, hard of hearing, or speech-disabled

• Agencies may meet obligations under Section 504 of the Rehabilitation Act by using FedRelay as an option to provide reasonable accommodations in the workplace to employees with disabilities

• FedRelay systems comply with federal security mandates and GSA’s IT security policy

Quality of service monitoring Fixed price • Eight years (four-year base period with two two-year options)

• Expiration: 1/2021

National Federal and tribal agencies

8(a) STARS II www.gsa.gov/8astars2

IT Services Integrated, customized IT solutions • Best-in-Class designation• Provides 8(a) small-business credit• Directed task order awards for orders at

or below $4 million• Additional tier for Capability Maturity

Model Integration (CMMI) and ISO 9001 certifications

• Scope compatibility review• Sample Statements of Work and

contracting templates are available on the Acquisition Gateway

• Market research assistance• Training

• Fixed price (all types)• Labor hour• Time and materials• Combination

• 10 years (five-year base with one five-year option

• End of ordering period: 8/30/2021

Global Federal agencies

Alliant 2 www.gsa.gov/alliant2

IT Services Integrated, customized IT solutions • Best-in-Class designation• Aligned with the Federal Enterprise

Architecture and Department of Defense Enterprise Architecture Framework Version 2

• Aligns with the Department of Labor Standardized IT Service Labor Categories

• Scope compatibility review• Sample Statements of Work and

contracting templates are available on the Acquisition Gateway

• Multiple types of training, to include Delegation of Procurement Authority (DPA) training

• Fixed price (all types)• Cost reimbursement

(all types)• Labor hour• Time and materials• Hybrid

• 10 years (five-year base with one five-year option)

• End of ordering period: 6/30/2028

Global Federal agencies

VETS 2 www.gsa.gov/vets2

IT Services Integrated, customized IT solutions • Best-in-Class designation• Only GWAC set aside exclusively for

Service-Disabled, Veteran-Owned Small Businesses (SDVOSB)

• Designed to meet diverse agency IT services requirements, including new and emerging technologies

• Scope compatibility review• Assistance with market research• Sample Statements of Work and

contracting templates are available on the Acquisition Gateway

• Multiple types of training, to include Delegation of Procurement Authority (DPA) training

• Fixed price (all types)• Cost reimbursement

(all types)• Labor hour• Time and materials• Hybrid

• 10 years (five-year base with one five-year option)

• End of ordering period: 2/23/2028

Global Federal agencies

Government-wide Strategic Solutions (GSS) for Desktops and Laptops

www.gsa.gov/computers

IT Hardware Laptop/desktop/tablet products and options/accessories compliant with the OMB policy and specifications published by the Workstations Commodity Team

• Best-in-Class designation• Full breadth of GSS-compliant product

from each major OEM (Lenovo®, HP®, Dell™)

• Options and accessories • Configurable online in GSAAdvantage!™ • The latest technology available • Fully managed • GSA white glove service • Contract ceiling prices determined fair

and reasonable, buyers may negotiate further discounts at the order level

• GSA GSS helpdesk ([email protected])

• Fully managed • GSA white glove service • Options and accessories can include:

processor, hard drive, memory, imaging, staged delivery, extended maintenance, etc.

• Fixed price (all types) • As a service (coming

soon)

• In line with the contractor’s GSA Schedule – IT Category contract

Global Federal, state, local, and tribal agencies

Page 11: Your Guide to GSA Technology Contracts

Program Website Category Products and Services Provided Key Features Value-Added Services Task Order

TypesPeriod of

PerformancePlace of

Performance Eligible Users

CS3 (Complex Commercial SATCOM Solutions)

www.gsa.gov/satellite

IT Telecom Full range of commercial satellite solutions

• Best-in-Class designation• Created in partnership with the DOD• Flexibility to incorporate emerging

satellite technologies as they become available to the marketplace

• Increased opportunities for small business• Small-business credit available

• Scope compatibility review• Price benchmarking

Fixed price • 10 years (five-year base period with one three-year option and one two-year option)

• Expiration: 10/2027

Global Federal agencies

FedRelay www.gsa.gov/fedrelay

IT Telecom Accessible telecommunications services for federal agencies and tribal governments to conduct official business with individuals who are deaf, hard of hearing, or speech-disabled

• Agencies may meet obligations under Section 504 of the Rehabilitation Act by using FedRelay as an option to provide reasonable accommodations in the workplace to employees with disabilities

• FedRelay systems comply with federal security mandates and GSA’s IT security policy

Quality of service monitoring Fixed price • Eight years (four-year base period with two two-year options)

• Expiration: 1/2021

National Federal and tribal agencies

8(a) STARS II www.gsa.gov/8astars2

IT Services Integrated, customized IT solutions • Best-in-Class designation• Provides 8(a) small-business credit• Directed task order awards for orders at

or below $4 million• Additional tier for Capability Maturity

Model Integration (CMMI) and ISO 9001 certifications

• Scope compatibility review• Sample Statements of Work and

contracting templates are available on the Acquisition Gateway

• Market research assistance• Training

• Fixed price (all types)• Labor hour• Time and materials• Combination

• 10 years (five-year base with one five-year option

• End of ordering period: 8/30/2021

Global Federal agencies

Alliant 2 www.gsa.gov/alliant2

IT Services Integrated, customized IT solutions • Best-in-Class designation• Aligned with the Federal Enterprise

Architecture and Department of Defense Enterprise Architecture Framework Version 2

• Aligns with the Department of Labor Standardized IT Service Labor Categories

• Scope compatibility review• Sample Statements of Work and

contracting templates are available on the Acquisition Gateway

• Multiple types of training, to include Delegation of Procurement Authority (DPA) training

• Fixed price (all types)• Cost reimbursement

(all types)• Labor hour• Time and materials• Hybrid

• 10 years (five-year base with one five-year option)

• End of ordering period: 6/30/2028

Global Federal agencies

VETS 2 www.gsa.gov/vets2

IT Services Integrated, customized IT solutions • Best-in-Class designation• Only GWAC set aside exclusively for

Service-Disabled, Veteran-Owned Small Businesses (SDVOSB)

• Designed to meet diverse agency IT services requirements, including new and emerging technologies

• Scope compatibility review• Assistance with market research• Sample Statements of Work and

contracting templates are available on the Acquisition Gateway

• Multiple types of training, to include Delegation of Procurement Authority (DPA) training

• Fixed price (all types)• Cost reimbursement

(all types)• Labor hour• Time and materials• Hybrid

• 10 years (five-year base with one five-year option)

• End of ordering period: 2/23/2028

Global Federal agencies

Government-wide Strategic Solutions (GSS) for Desktops and Laptops

www.gsa.gov/computers

IT Hardware Laptop/desktop/tablet products and options/accessories compliant with the OMB policy and specifications published by the Workstations Commodity Team

• Best-in-Class designation• Full breadth of GSS-compliant product

from each major OEM (Lenovo®, HP®, Dell™)

• Options and accessories • Configurable online in GSAAdvantage!™ • The latest technology available • Fully managed • GSA white glove service • Contract ceiling prices determined fair

and reasonable, buyers may negotiate further discounts at the order level

• GSA GSS helpdesk ([email protected])

• Fully managed • GSA white glove service • Options and accessories can include:

processor, hard drive, memory, imaging, staged delivery, extended maintenance, etc.

• Fixed price (all types) • As a service (coming

soon)

• In line with the contractor’s GSA Schedule – IT Category contract

Global Federal, state, local, and tribal agencies

Page 12: Your Guide to GSA Technology Contracts

GSA IT Contract MatrixProgram Website Category Products and

Services Provided Key Features Value-Added Services Task Order Types

Period of Performance

Place of Performance Eligible Users

AdvantageSelectSM

Government-wide Single Award BPAs

www.gsaadvantage .gov

IT Hardware GSA Schedule – IT Category Governmentwide BPAs:GSS laptops and desktops

• Dell™• HP®

• Lenovo®

Ruggedized laptops and tablets:• Getac®

• Panasonic®

• Dell™

• Pre-competed, FAR-compliant single award BPAs available government-wide for federal, state, local, and tribal entities to place delivery orders against

• Buyers can order directly without further competing their requirement

• Prices are discounted from the GSA Schedule contract price

• Buyers may negotiate further discounts at the order level

• BPA awardees are small businesses

• Pre-competed, authorized suppliers of products including but not limited to:• Desktops, laptops, monitors, and

accessories• Options and accessories

available under the BPA to allow customization of your order

• Includes value added services such as imaging, asset tagging, and maintenance

Fixed price (all types) BPAs are competed and awarded annually to ensure technical and price refresh

Global Federal, state, local, and tribal agencies

Software BPAs www.gsa.gov/smartbuy

IT Software • Discounted prices through BPAs• Tiered pricing discounts• Complies with NIST and OMB

security standards• Software BPA categories include:

• Database Management• Enterprise Management

Software (EMS) software agreements

• Information Assurance (IA)

Decentralized ordering Cost savings to federal agencies Fixed price (all types) BPA Periods of Performance vary (five to 10 years)

Global Federal, state, local, tribal, educational institutions

USAccess www.gsa.gov/usaccess

Shared Service

The USAccess program provides federal agencies with interoperable identity management and credentialing solutions. This includes a managed, shared service solution providing end-to-end services to enroll applicants, issue credentials, and manage the life cycle of these credentials. The USAccess Program simplifies the process of procuring and maintaining PIV-compliant credentials, while meeting HSPD-12 milestones for issuing the credentials. It includes an operational and robust infrastructure, centralized program and billing management, technical expertise, and economies of scale for credential management. Furthermore, USAccess provides a key foundational component to help federal agencies unite their logical and physical access control system implementation strategies.

The USAccess program is a shared service provider that provides end-to-end credentialing issuance and management • HSPD-12 compliant PIV credentials• Issuance and management services• Economies of scale• Logical and physical access

implementation strategies

• Trust with federal agencies and industry

• Support for technical non-repudiation • Strong authentication and encryption

• Fixed price for PIV issuance and management

• Time and materials for labor, travel

10 years (one-year base with nine option years)

CONUS/Alaska, Hawaii, and U.S. territories

Federal, state, local, and tribal agencies

Page 13: Your Guide to GSA Technology Contracts

Program Website Category Products and Services Provided Key Features Value-Added Services Task Order

TypesPeriod of

PerformancePlace of

Performance Eligible Users

AdvantageSelectSM

Government-wide Single Award BPAs

www.gsaadvantage .gov

IT Hardware GSA Schedule – IT Category Governmentwide BPAs:GSS laptops and desktops

• Dell™• HP®

• Lenovo®

Ruggedized laptops and tablets:• Getac®

• Panasonic®

• Dell™

• Pre-competed, FAR-compliant single award BPAs available government-wide for federal, state, local, and tribal entities to place delivery orders against

• Buyers can order directly without further competing their requirement

• Prices are discounted from the GSA Schedule contract price

• Buyers may negotiate further discounts at the order level

• BPA awardees are small businesses

• Pre-competed, authorized suppliers of products including but not limited to:• Desktops, laptops, monitors, and

accessories• Options and accessories

available under the BPA to allow customization of your order

• Includes value added services such as imaging, asset tagging, and maintenance

Fixed price (all types) BPAs are competed and awarded annually to ensure technical and price refresh

Global Federal, state, local, and tribal agencies

Software BPAs www.gsa.gov/smartbuy

IT Software • Discounted prices through BPAs• Tiered pricing discounts• Complies with NIST and OMB

security standards• Software BPA categories include:

• Database Management• Enterprise Management

Software (EMS) software agreements

• Information Assurance (IA)

Decentralized ordering Cost savings to federal agencies Fixed price (all types) BPA Periods of Performance vary (five to 10 years)

Global Federal, state, local, tribal, educational institutions

USAccess www.gsa.gov/usaccess

Shared Service

The USAccess program provides federal agencies with interoperable identity management and credentialing solutions. This includes a managed, shared service solution providing end-to-end services to enroll applicants, issue credentials, and manage the life cycle of these credentials. The USAccess Program simplifies the process of procuring and maintaining PIV-compliant credentials, while meeting HSPD-12 milestones for issuing the credentials. It includes an operational and robust infrastructure, centralized program and billing management, technical expertise, and economies of scale for credential management. Furthermore, USAccess provides a key foundational component to help federal agencies unite their logical and physical access control system implementation strategies.

The USAccess program is a shared service provider that provides end-to-end credentialing issuance and management • HSPD-12 compliant PIV credentials• Issuance and management services• Economies of scale• Logical and physical access

implementation strategies

• Trust with federal agencies and industry

• Support for technical non-repudiation • Strong authentication and encryption

• Fixed price for PIV issuance and management

• Time and materials for labor, travel

10 years (one-year base with nine option years)

CONUS/Alaska, Hawaii, and U.S. territories

Federal, state, local, and tribal agencies

Page 14: Your Guide to GSA Technology Contracts

NOTES _____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Page 15: Your Guide to GSA Technology Contracts
Page 16: Your Guide to GSA Technology Contracts

www.gsa.govMay 202020-00534

View, download, and order publications via www.gsa.gov/cmls