your council tax

Kent & MedwayFire & Rescue Authority

... provides more than 140 servicesFind out inside how yourcouncil tax funds them

mycouncil

2013/14

Your council taxctax 2013 20/03/2013 16:12

More collectionsMore recyclingFrom 28 October 2013, recycling andorganic (food/garden waste) collections will become weekly, the same as refusecollections, helping you to recycle more. This will be better for the environment andsave on the disposal costs of black sacks.

This enhanced service has been fully funded by theDepartment for Communities and Local Government.

01634 333333www.medway.gov.uk/recyclenow

Weekly

collections

later in

2013

www.enjoymedway.co.uk

ctax 2013 20/03/2013 16:12

3

Medway Council

@medway_councilGet up-to-date news from Medway Council

About your council taxMedway Council, Kent Police and Crime Commissioner and Kent and MedwayFire and Rescue Authority together deliver most of the local services in your area.If you live in an area with a parish council, it too provides some local services.This leaflet provides information from each of these authorities.

The council tax you pay is collected by Medway Council on behalf of all theabove authorities. The total amount is then divided between these authorities(see table on page four).


Did you know?Medway’scouncil tax

is the lowest in Kent

ctax 2013 20/03/2013 16:12

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ctax 2013 20/03/2013 16:12

5

Medway Council


Where does the money come from?In 2013/14 the money comes from:

What does the council spend money on?Mostly on education and schools. This is like most other councils that have aresponsibility for education. The next area that has a large amount spent on it ischildren’s social services and other services for the community, such as care forolder people. The cost of older people’s services is increasing because people areliving longer.

Spend Services 2013/14 Budget per day

Services for children £190.8m £523,000

Housing (including benefit payments) £132.1m £362,000

Adult social services £80.8m £221,000

Services for the environment £53.5m £147,000

Leisure and cultural services £23.1m £63,000

Public health £12.7m £35,000

Other council services £56.1m £154,000

Less: Better for Less efficiency programme (£1.4m) (£4,000)

Budget 2013/14 £547.7m £1,501,000

■ Government grants £376.4m

■ Fees, charges and other income £82.8m

■ Council tax £87.6m

■ Council tax freeze grant £0m

■ Use of reserves £0.9m

TOTAL £547.7m

Your council tax 2013/14

Pay your council tax online at www.medway.gov.uk/pay66

19 Sure Start children’scentres in Medway

79You can apply for a school place online

www.medway.gov.uk/onlineadmissions

primaryschools

17 secondary schools

...will help me achieve my potential

mycouncil

Did youknow?

3 and 4-year-olds in Medwayare entitled to 15 hoursof free nursery education for38 weeks of the year

ctax 2013 20/03/2013 16:12

@medway_councilGet up-to-date news from Medway Council 7

Medway Council

mycouncil

...helps me with my business

GAPS is Medway's a pp ren t i cesh ip suppo r tprogramme, helping SMEb u s i n e s s e s t o a d d r e s s y o u t h u n e m p l o y m e n t . We've assisted

150apprentices sinceS e p t e m b e r 2 0 1 1B u s i n e s s e s c a n benefit from up to

£2,000 by

taking on an apprentice

The Employ Medwayprogramme has now helped

1000people into work

Medway Council offers start-up grants andinterest-free loans to eligible businesseswww.tiger20million.co.uk

Did youknow?

10businessesh a v e n o w a c c e s s e dMedway ' s I nnova t i onVoucher scheme, givingaccess to expert R&Dk n o w l e d g e f r o m t h eUniversity of Greenwich

Members can benefit fromhelp with legal compliance,independent recognition and increased trade

ctax 2013 20/03/2013 16:12

...helps me be independent

mycouncil


8 Pay your council tax online at www.medway.gov.uk/pay

FREESWIMMINGis available for over-60s* to help maintainan active lifestyle

* And under-11s

is a free, 24-hour, sevendays a week counsellingservice for carers

Did you know?Medway has a freeoutdoor gym atRainham recreationground designed tohelp over-60s stay fit

Remain safe andindependent inyour own homewith our telecareservice. Help isat hand 24/7, allat the press of abutton

ctax 2013 20/03/2013 16:12

9

Medway Council


mycouncil

...keeps my neighbourhoodclean, safe and green

You can help keep Medway clean, safe and green by

reporting environmental issueslike flytipping and graffiti through Love Medway: ■ website www.lovemedway.co.uk ■ Facebook page■ phone app. Or you can: ■ phone 01634 333333 ■ email [email protected] ■ text 07725202020 with letters LM at thestart, followed by details andlocation of the problem.

Did you know?

COMMUNITY OFFICERSACROSS MEDWAY 24

At least

30%of your householdwaste can becomposted at home

parks in Medwayhave received a

Green FlagA w a r d

- the national standard for parks. Capstone Farm Country Park,Riverside Country Park, TheVines, Hillyfields and Broomhill

5

ctax 2013 20/03/2013 16:12



mycouncil

...helps keep usentertained

is available for under-11s and over-60s

to maintain an active lifestyle

Medway is hostingevents and festivalsthis year

Do you know?

FREE SWIMMING

16libraries and2 mobile libraries

600

6leisurecentres

77 play areas, 3 skate parks3 fitness equipment zones9 multi-use games areas

ctax 2013 20/03/2013 16:12

Medway Council

Your personal information will be held and used in accordance with the requirements of the Data Protection Act 1998.

Medway Council will use the information you have provided in connection withthe administration of council tax. Medway Council is also under a duty to protectthe public funds it administers and to this end may lawfully disclose informationto other public sector agencies to:■ prevent or detect benefits fraud and any other crime and/or to administer

claims for non-payment of council tax;■ to support national fraud initiatives – the council is required by law to

participate in National Fraud Initiative (NFI) data matching exercises. Counciltax information may be provided to the Audit Commission for NFI purposesand will be used for cross-system and cross-authority comparison for theprevention and detection of fraud;

■ to protect public funds in investigating misuse of public money.

The council also uses basic council tax information about you, e.g. name andaddress, in other areas of service provision if this:■ helps you to access services more easily;■ promotes the more efficient and cost effective delivery of services;■ helps recover monies owed to the council.

The council will not use your personal data in a way that may cause youunwarranted detriment. Any disclosure of personal data shall be made inaccordance with the Data Protection Act 1998.

You are able to see a copy of the information held about you. For further informationabout this please contact the Data Protection Officer by phone on 01634 306000or by email [email protected] or visit www.medway.gov.uk/councilanddemocracy/performanceandpolicy/dataprotection.aspx

Council tax data protection and fair processing notice

11Get up-to-date news from Medway Council @medway_council

ctax 2013 20/03/2013 16:12

www.medway.gov.uk/councilanddemocracy/performanceandpolicy/dataprotection.aspx

12


Pay your council tax online at www.medway.gov.uk/pay

As well as providing everyday services, the council will beinvesting more than £76million over the next three years inlong-term projects such as improving roads, creating andmaintaining jobs, schools and council housing. The money forthese schemes comes from a number of sources, includingborrowing, government grants and selling surplus assets.

The council spends more than £547million providing services to Medwayresidents. The table below illustrates how this spending is paid for, together withcomparative figures for 2012/13.

Paying for big, long-term projects

2012/13 2013/14

Gross revenue spending on council services £548.733m £547.727m

Less: Gross income (£241.962m) (£227.101m)

Budget requirement £306.771m £320.626m

Less: Dedicated schools grant + formula grant (£207.691m) (£233.061m)

Council tax requirement excluding parishes £99.080m £87.565m

Plus: Parish precepts £0.359m £0.348m

Council tax requirement including parishes £99.439m £87.913m

Key council services■ Adult social services■ Children and families,

including education■ Council tax reduction

scheme and housingbenefit

■ Community safety■ Economic development

■ Environmental servicesand licensing

■ Highways and publictransport

■ Housing and healthimprovement

■ Leisure services■ Libraries

■ Planning services■ Street cleaning

and parking■ Trading standards■ Waste collection

and recycling■ Waste disposal■ Youth services

ctax 2013 20/03/2013 16:12

13

Medway Council


Proportion of Property value range Band band D chargeable

Up to £40,000 A 6/9

£40,001 to £52,000 B 7/9

£52,001 to £68,000 C 8/9

£68,001 to £88,000 D 9/9

£88,001 to £120,000 E 11/9

£120,001 to £160,000 F 13/9

£160,001 to £320,000 G 15/9

£320,001 and above H 18/9

Services Budget 2012/13 Budget 2013/14

Services for children £200.394m £190.782m

Housing (including benefit payments) £131.294m £132.067m

Adult social services £87.972m £80.837m

Services for the environment £52.922m £53.478m

Leisure and cultural services £24.541m £23.077m

Public Health* £12.713m

Other council services £54.020m £56.131m

Less: Better for Less efficiency programme (£2.410m) (£1.358m)

Total spending £548.733m £547.727m

Less: Income from charges, government grants etc (£449.653m) (£460.162m)

Council tax requirement £99.080m £87.565m

The council divides the amount ofmoney it needs to raise by thenumber of properties in Medway.This gives the amount eachhousehold pays. For example, in2013/14 people with a property inband D will pay £1,141.47 (this is forcouncil services only and doesn’tinclude the amount that is added onfor police and fire services andcharges by parishes). Charges for theremaining bands are a proportion ofthe band D charge.

How is my council tax worked out?Each residential property is put into a valuation band. There are eight bandsaltogether according to the estimated market value, as at 1 April 1991.

Changes in costs of servicesThe council plans to spend more than £547m providing services to residents.This table shows how this is spent, together with comparative figures for 2012/13.

* Responsibility for public health transfers from NHS to local authorities in April 2013



A number of changes have beenannounced in respect of council taxfor 2013/14.

Council tax reductionschemeOn 31 March 2013 council tax benefit(CTB), which is a government fundedscheme, will end and be replaced witha localised council tax reductionscheme from 1 April 2013. However,national funding for these schemeshas been cut, and we have calculatedthis as a reduction of 18.9 per cent.

The government has designed anational scheme for pensioners, andfollowing public consultation, MedwayCouncil has developed a scheme forworking age customers.

From 1 April 2013, any person ofworking age who needs assistance withthe payment of their council tax will beable to claim a council tax reduction. If you have a current claim this will betransferred to the new scheme and yourentitlement will be reassessed.

However, no person of working agewill receive help with all of their counciltax and the minimum amount that theywill have to pay is 25 per cent.

The Medway scheme will allowclaimants of working age, who receivea war widow or war disablementpension, to be exempt from therestrictions of the local scheme.

Full details of the new scheme areavailable at www.medway.gov.uk/ctssurvey

If you wish to claim a council taxreduction please visitwww.medway.gov.uk/mrbs orcontact the Customer Contact financialassessment team using the details onthe back cover of this booklet.

Council tax exemptionsThe government has announcedchanges to council tax discounts andexemptions that will apply from 1April 2013.

As a result, on 24 January 2013,Medway Council decided that thefollowing council tax rules will apply inMedway from 1 April 2013:

1 Empty and unfurnished propertieswill be not be charged council tax forthe first three months. Council tax, atthe full rate, will apply thereafter.

What is changing in 2013/2014?

ctax 2013 20/03/2013 16:13

www.medway.gov.uk/ctssurvey

15

Medway Council


2 Properties undergoing major repairsor structural alterations will not becharged council tax for the first 12months. Council tax, at the full rate,will apply thereafter.

3 Properties which are unoccupied but furnished and properties that are no-one's sole or main residencei.e. second homes, and unoccupiedfurnished lets will continue to receive a 10 per cent discount forcouncil tax.

4 No additional premium will becharged on homes that have beenempty and unfurnished for two yearsor more. They will continue to becharged council tax at the full rate.

Please visit www.medway.gov.uk/exemptions for more information.

Payment by instalmentsFrom 1 April 2013 you can ask to payover 12 monthly instalments ratherthan the 10 that has been the norm formany years. If you wish to change youraccount to 12 monthly then please ringus on 01634 332222 or [email protected]

Paying made easyLet direct debit take

care of your council tax

Setting it up couldn’t be easier.1. Get your bank details ready 2. Phone us on 01634 332222and by the end of the call it’s done.

• NO REMINDERS• NO HASSLE • NO WORRIES

Know someone who is claimingbenefit fraudulently? Report it.

Free 24-hour hotline: 0800 0837049Email: [email protected]

HELP US TO STOP FRAUD

16


What can I do if I’munhappy about the bandthat my property is in?You can appeal against the valuation by writing to The Listing Officer, Council TaxSouth, Valuation Office Agency,Second Floor, 1 Francis Grove,Wimbledon, London SW19 4DTor phoning 03000 501501. If you andthe Valuation Office Agency can’tagree on the appeal, it will bereferred to a valuation tribunal.

While my band is beingreviewed, do I have topay council tax?Yes. If an appeal is successful you willbe refunded any overpaid council tax.

Can I get help in payingmy council tax?If you have a low income or areunemployed you may be able to claimcouncil tax reduction. Please contactthe customer contact financialassessment team using the details onthe back cover of this booklet. Pleasesee additional details on page 14.

While my council taxreduction claim is beingdealt with, do I have topay council tax?Yes. If your claim is successful you willbe refunded any overpaid council tax.

I live alone. Do I still haveto pay the full council tax?No. Single households can claim adiscount of 25 per cent.

Are there any otherdiscounts available? In some cases a discount can beclaimed by a household with two ormore adults. For example, if they includefull-time adult students; trainees;apprentices; 18/19-year-olds at school;those receiving or providing care;severely mentally impaired; long-termhospital patients; certain categories ofprisoners; members of visiting forces;certain international bodies and closedreligious orders. If your property hasspace for someone to use a wheelchairor facilities for use by a disabledperson, such as an extra bathroom, youmay also be entitled to a reduction.

Your questions answered

Pay your council tax online at www.medway.gov.uk/pay

ctax 2013 20/03/2013 16:13

@medway_councilGet up-to-date news from Medway Council 17

Medway Council

Are there any exemptionsfrom paying council tax?Yes. Even if the property is furnished,you may not need to pay council tax if every adult in the property is a full-time student, under-18, orseverely mentally impaired. Claimsmust be made when the property isfirst occupied for one of these uses. You may not need to pay council taxfor self-contained annexes. To qualifythe property must be occupied by an elderly or disabled relative of thefamily in the other part of the building.Elderly means aged 65 or over whiledisabled includes those with visual,hearing or speech impairment, or witha physical or mental disorder.

Can discounts/exemptions bebackdated?Normally, we will only considerbackdating a discount/exemption to 1 April of the preceding year. In all cases there must be a goodreason why your application is lateand you must supply the relevantinformation/evidence.

How do I appeal against the council’s decision to award/not award adiscount/exemption?To appeal you must write to MedwayCouncil at the address on the backcover of this leaflet. You can thenappeal to a valuation tribunal, if at theend of two months:■ we have not made a decision;■ we do not accept your argument;■ we make a change you don’t

agree with.

You should submit your appeal inwriting to: Valuation Tribunal,Whitechapel Office, 2nd FloorBlack Lion House, 45 WhitechapelRoad, London E1 1DU

Get up-to-date news from Medway Council

Did you know?You can pay your counciltax online any time atwww.medway.gov.uk/pay

ctax 2013 20/03/2013 16:13


Pay your council tax online at www.medway.gov.uk/pay18

Can the council charge what it wants forcouncil tax?No. Each year the governmentindicates what it considers to be anexcessive increase. If a councilincreases its council tax above thisfigure it will trigger a local referendum.If the local electorate votes against theincrease the council will have to revertto a council tax level that is compliant.

Can the council choosewhat to spend money on?There are some services that thecouncil has to spend money on – it has no choice – that’s what thegovernment tells councils to do tomeet central targets. For example,spending on schools. There are otherservices where the council candecide how much it wants to spendand how much it can afford, forexample leisure centres and libraries.The council finds out what isimportant to residents and then itdecides what to spend.

What else is included inmy council tax bill?Your bill also includes charges forservices that the council doesn’tprovide itself, like police and fireservices, and, if you live in a ruralarea, a charge by your parish council.There are 11 parishes in Medway.

Does Medway Councilget to keep moneyraised through counciltax from the police, fireservice and parishprecepts?No. The total that will be raised fromcouncil tax in 2013/14 is £104million,of which Medway Council will get £87.6million. The remaining£16.4million goes to the police, fireservice and to individual parishes. If you don’t live in a parish, you don’t have to pay a parish charge,but everyone pays for police and fire services.

Save time by going onlineCouncil tax and housing benefit services are available online atwww.medway.gov.uk/mrbs

ctax 2013 20/03/2013 16:13

19

Medway Council


Key services provided by other authoritiesThe table below highlights the key services provided by authorities other thanMedway Council.


■ Keep a relentless focuson cutting crime andcatching criminals

■ Appoint a YouthCommissioner to bridgethe gap between thepolice and our youngpeople

■ Boost rural policingthrough a fleet of minimobile police stations

■ Extensive use oftechnology to helpvictims track their crimes

■ Give you an opportunityto have your say

■ Hold various eventswhere different groups ofpeople will berepresented and able toput their views forward

■ Responding to fires andother emergencies

■ Rescuing people fromroad traffic collisions

■ Helping people stay safein their own homes

■ Providing fire safetyadvice and support tovulnerable people

■ Helping local businessesprotect themselves from fire

■ Educating young peopleabout road safety

■ Maintains localassets, includingallotments; common lands; burial grounds; play areas; tennis courts; litter bins; seats and ponds

■ Parish councils are consulted on all planningapplications affectingtheir area

Parish council

ctax 2013 20/03/2013 16:13

20


ctax 2013 20/03/2013 16:13

21

Kent Police and Crime Commissioner

Contact usVisit: www.kent-pcc.gov.uk

Phone: 01622 677055Twitter: @AnnBarnesKPCCWrite to: Kent Police and Crime Commissioner, Gail House,

Lower Stone Street, Maidstone, Kent ME15 6NB

Breakdown of Police Budget 2013 - 2014 £’000’s %

Local Policing 167.4 52.8%

Dealing with the Public 24.6 7.8%

Criminal Justice Arrangements 20.6 6.5%

Roads Policing 11.1 3.5%

Specialist Operations 16.7 5.3%

Intelligence 17.5 5.5%

Special Investigations 27.8 8.8%

Investigative Support 11.1 3.5%

National Policing 18.4 5.8%

Police and Crime Commissioner 1.5 0.5%

Gross Revenue Budget 316.7 100.0%

Financed by

General and Specific grants 218.1 68.9%

Local income 19.0 6.0%

Police Council Tax Precept 79.6 25.1%

Gross Financing 316.7 100.0%

ctax 2013 20/03/2013 16:13

22 twitter.com/kentfirerescuewww.kent.fire-uk.org


For just over £1.30 a week (for aBand D property) – less than theprice of a litre of petrol – Kent Fireand Rescue Service (KFRS) providesyou and your family with a round-the-clock, 365 days a year service.

We not only fight fires, but deal with ahuge range of other emergencies fromroad traffic collisions, floods andexplosions to chemical accidents. We also deliver numerous communityand fire safety initiatives to help reducethe risk of fires in both homes andbusinesses and prevent road crashes.

Bryan Cope, Chairman of the Kent andMedway Fire and Rescue Authority,said: “I am pleased that we have notonly managed to freeze council tax forthe third year running, but we havealso made savings that have allowedus to invest in front line services. Tomeet the changing needs of localpeople we must look forward,modernise and if necessary take toughdecisions, but always with one end insight – the safety of local people.”

Your billYour Council Tax bill is made up ofcharges from the Kent and MedwayFire and Rescue Authority, as well asother local authorities in your area.These are the amounts that will bereceived by this authority for eachproperty band.

Council Annual Proportion Tax band Council Tax of Band D

A £45.30 6/9

B £52.85 7/9

C £60.40 8/9

D £67.95 1

E £83.05 11/9

F £98.15 13/9

G £113.25 15/9

H £135.90 18/9

Kent Fire and Rescue Service - There when you need us

ctax 2013 20/03/2013 16:13

23facebook.com/kentfirerescue www.kent.fire-uk.org

Kent and Medway Fire and Rescue Authority

Revenue budget 2012/13 2013/14 £’000 £’000

Employees 58,532 58,850

Running expenses 14,197 15,562

Capital financing 7,018 8,262

Transfer to reserves 1,205 -6,381

Gross revenue expenditure 80,952 76,293

Service income -7,534 -5,357

Net budget requirement 73,418 70,936

Financed by:

Council Tax 43,494 38,263

Collection fund surplus 120 124

Revenue support grant 29,804 19,570

Business rate retention 0 12,979

73,418 70,936

Where your money goes

Our budget for 2013/14As part of the government’s deficitreduction scheme Fire and RescueAuthorities are expecting to faceaverage cuts of 25% in governmentfunding over the four year period from2011/12 to 2014/15, with the largestreductions in funding due in 2013/14and 2014/15. In addition, the AutumnStatement also announced a furthercut of 2% in 2014/15. Despite thechallenging financial environment, thisAuthority continues to ensure that itsbudget plans support the objectivesset out in the IRMP and Corporate

Plan. The medium term plans arebusiness focused, service led andsustainable over the medium.

Day to day budget (Revenue)

For 2013/14 the Authority has reducedits net budget requirement by just over£2.4m. However, to fund potentialcommitments and pressures of £1.9m,such as pay and price increases, thismeans that the Authority needs to findover £4.3m of savings, after using thecouncil tax freeze grant income. Mostof these savings will come from theInfrastructure programme. This meansthat for the fourth consecutive year,the Authority will keep its Council Taxat £67.95 (Band D property).

Capital budgetIn 2013/14 the Authority plans tospend £12.5m on capital assets, suchas the development and new build offive new fire stations, propertyimprovements and maintenance,information and communicationsystems, vehicles and operationalequipment. The Authority pays for thiswork through a combination ofborrowing, revenue contributions fromthe revenue budget, capital grants andreceipts from the sale of property.

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This booklet can be made available in other formats andlanguages, phone 01634 333333.

If you want to speak to someone in your own language about this booklet please ring 01634 335577

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Get in touchIf you have any comments or questions about the information provided, pleasecontact the appropriate authority:

Medway CouncilVisit: www.medway.gov.uk/mrbs Phone: 01634 332222Email: [email protected] Write to: Medway Council, Gun Wharf, Dock Road, Chatham,

Kent, ME4 4TR

Kent Police and Crime Commissioner Visit: www.kent-pcc.gov.uk Phone: 01622 677055Twitter: @AnnBarnesKPCCWrite to: Kent Police and Crime Commissioner, Gail House,

Lower Stone Street, Maidstone, Kent ME15 6NB

Kent & Medway Fire & Rescue AuthorityVisit: www.kent.fire-uk.org Phone: 01622 692121Email: [email protected] to: Kent and Medway Fire and Rescue Authority, Headquarters,

Straw Mill Hill, Tovil, Maidstone, Kent ME15 6XB

If you have a question about paying your council tax bill orclaiming a council tax reduction, please contact Medway Council.

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