you asked, bing listened: most wanted updates for 2018

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Page 1: You Asked, Bing Listened: Most Wanted Updates for 2018

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You Asked, Bing Listened:

The Most Wanted Updates

for 2018

HOSTED BY:

Page 2: You Asked, Bing Listened: Most Wanted Updates for 2018

Presenters

• Purna Virji

– Senior Manager of Global Engagement at Bing

– @purnavirji

• Danielle Gonzales– Account Manager at Hanapin Marketing

– PPC Hero Blogger

– @DGonzoPPC

Page 3: You Asked, Bing Listened: Most Wanted Updates for 2018

– Run the world’s most popular PPC blog

and conference.

– We manage and optimize global paid

search, paid social, and display programs.

– Within 12 months, brands can expect a

250% increase in their growth trajectory.

Who is Hanapin?

Page 4: You Asked, Bing Listened: Most Wanted Updates for 2018

Our Clients

Page 5: You Asked, Bing Listened: Most Wanted Updates for 2018

Join the Conversation

Include the hashtag #thinkppc in your Twitter tweets.

Or use the webinar question box to send us questions.

Page 6: You Asked, Bing Listened: Most Wanted Updates for 2018

Live Poll Question #1

How long have you been in PPC?

#thinkppc

A. 0-1 year

B. 1-3 years

C. 3-5 years

D. 5+ years

Page 7: You Asked, Bing Listened: Most Wanted Updates for 2018

#thinkppc

We’ll chat:

- The Most Wanted

- Spotlight on Purna’s Fav

- Q & A

Page 8: You Asked, Bing Listened: Most Wanted Updates for 2018

Most Wanted List:You Asked, Bing Listened

Page 9: You Asked, Bing Listened: Most Wanted Updates for 2018

1. Automated BiddingMaximize Conversions automated bidding strategy

Let Bing Ads automatically set your bids to get you as

many conversions as possible.

Open beta:

Available in US, UK, CA, AU,

FR and DE

Target Cost Per Acquisition (CPA) automated

bidding strategy

Let Bing Ads automatically set your bids to help you

attain your average target CPA.

Controlled beta

Available in US, UK, CA, AU,

FR and DE (Help)

User notification preferences

Control notification settings at a more granular level with an

improved notification experience in Bing Ads settings.

Open beta

Global pilot to start in mid-January

Page 10: You Asked, Bing Listened: Most Wanted Updates for 2018

1. Automated BiddingMaximize Conversions automated bidding strategy

Let Bing Ads automatically set your bids to get you as

many conversions as possible.

Open beta:

Available in US, UK, CA, AU,

FR and DE

Target Cost Per Acquisition (CPA) automated

bidding strategy

Let Bing Ads automatically set your bids to help you

attain your average target CPA.

Controlled beta

Available in US, UK, CA, AU,

FR and DE (Help)

User notification preferences

Control notification settings at a more granular level with an

improved notification experience in Bing Ads settings.

Open beta

Global pilot to start in mid-January

Page 11: You Asked, Bing Listened: Most Wanted Updates for 2018

Hanapin’s Highlights

Page 12: You Asked, Bing Listened: Most Wanted Updates for 2018

Hanapin’s Highlights

Page 13: You Asked, Bing Listened: Most Wanted Updates for 2018

Hanapin’s Highlights

Page 14: You Asked, Bing Listened: Most Wanted Updates for 2018

2. Google Merchant Center Import

Easily import your approved product offers into Bing Merchant Center.

•Open beta

•Available in US, UK, CA, AU, IN, FR and DE

Page 15: You Asked, Bing Listened: Most Wanted Updates for 2018

Hanapin’s Highlights

•Quick Scaling into Bing

•Can help ease your client’s workload by

managing via a single feed

Page 16: You Asked, Bing Listened: Most Wanted Updates for 2018

3. Custom AudiencesLeverage your current, rich customer data

(open beta)

Custom Audiences segmentation examples

Purchase history Tenure

Renewal period Status tier

Lifetime value Subscriber type

Time since last purchase Customer referrals

Page 17: You Asked, Bing Listened: Most Wanted Updates for 2018

3. Custom Audiences

Page 18: You Asked, Bing Listened: Most Wanted Updates for 2018

3. Custom Audiences

Scale your online advertising efforts

Enhance your existing audience lists with your First Party Data

No UET required

Page 19: You Asked, Bing Listened: Most Wanted Updates for 2018
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Page 21: You Asked, Bing Listened: Most Wanted Updates for 2018
Page 22: You Asked, Bing Listened: Most Wanted Updates for 2018
Page 23: You Asked, Bing Listened: Most Wanted Updates for 2018
Page 24: You Asked, Bing Listened: Most Wanted Updates for 2018

Hanapin’s Highlights•Great way to provide additional value from PPC:

• Bring folks back into the funnel

• share promotions

• reward lifetime value customers

• turn marketing qualified leads into sales qualified leads…

•We know consumers want hyper-targeted messaging.

•Note: You cannot use 3rd party data lists.

Page 25: You Asked, Bing Listened: Most Wanted Updates for 2018

4. Multi-Image Extensions

Make your text ad visually stand out!

• Open beta. Available in US and UK.

Image

Name/Display Text

Page 26: You Asked, Bing Listened: Most Wanted Updates for 2018

4. Multi-Image Extensions

Image

Name/Display Text

Make your ads

richer to increase

traffic to your

site.

Take advantage of this

unique opportunity,

available only on Bing

Ads.

Combine with

other ad extensions

to increase

engagement.*

*Excludes Sitelink and

Enhanced Sitelink Extensions

Page 27: You Asked, Bing Listened: Most Wanted Updates for 2018

4. Multi-Image Extensions

Click Create ad extension to either:

1. Choose an existing image or

2. Upload a new image

Choose Image Extensions and the

Campaign or Ad group.

Click the Ad Extensions tab.

Page 28: You Asked, Bing Listened: Most Wanted Updates for 2018

4. Multi-Image ExtensionsMulti-Image Extension

Min #Images 5

Image Ratio 4:3

Name/Display Text Mandatory (display below

image)

Recommended Max. Characters –

Name/Display Text

14

Description Optional

Recommended Max. Characters –

Description

n/a

Destination URL Mandatory

Page 29: You Asked, Bing Listened: Most Wanted Updates for 2018

Hanapin’s Highlights•Excellent way to increase CTRs for e-comm– Show ‘em your goods!

•Choose high-quality product images and make sure they speak to each other

•Choose best sellers/top-performing images

•Use as visual sitelinks to different parts of your website!

Page 30: You Asked, Bing Listened: Most Wanted Updates for 2018

Purna’s FavKick off the year with a bang!

Page 31: You Asked, Bing Listened: Most Wanted Updates for 2018

Source: “2017: More Than Ever, Marketers Need Brand Safe Environments,” Trusted Media Brands, March 2017.

Half of digital advertisers plan to

increase their spend on audience

targeting this year.

Page 32: You Asked, Bing Listened: Most Wanted Updates for 2018

5. In-Market Audiences

Predictive intelligence delivers lists of users who are ready to buy

Bing Ads predictive intelligence identifies users who have shown purchase intent signals within a particular category, including searches and clicks on Bing and page views on Microsoft services.

Page 33: You Asked, Bing Listened: Most Wanted Updates for 2018

5. In-Market Audiences

Page 34: You Asked, Bing Listened: Most Wanted Updates for 2018

5. In-Market Audiences

Page 35: You Asked, Bing Listened: Most Wanted Updates for 2018

5. In-Market Audiences

*Source: Microsoft internal data; pilot performance data from verticals including Travel, Autos and Financial Services using

“Bid Only” targeting on Bing Owned & Operated traffic, July 2017. CTR is click-through rate, and CVR is conversion ratio.

28%CTR*

48%CVR*

Ads shown to In-market Audiences

saw up to a 28% greater CTR than

the same ads without In-market

Audiences.

Ads shown to In-market Audiences

saw up to a 48% greater CVR than

the same ads without In-market

Audiences.

Page 36: You Asked, Bing Listened: Most Wanted Updates for 2018

The Client:

Vegas.com is an online travel agency located in Las Vegas,

NV and specializes in hotels, show tickets, air+hotel

packages, and tours.

The Objective:

To incrementally boost their conversion and revenue

numbers while maintaining relative efficiency.

The Implementation

Initially rolled out as Bid Only & saw a significant lift in

performance so we then broke these out into dedicated

Target & Bid campaigns.

Vegas.com

65%Click Through

Rate

30%Conversion Rate

27%ROAS

20%Cost per

Conversion

The Results:

Page 37: You Asked, Bing Listened: Most Wanted Updates for 2018

5. In-Market Audiences“I’m new to remarketing — help me layer in audience targeting solutions quickly and easily.”

Easy to get up and running in 5 minutes or less.

No need for you to build your own remarketing list.

No prerequisites to get started, like website tagging.

Easy to report on performance and compare with campaigns not using In-market Audiences.

Page 38: You Asked, Bing Listened: Most Wanted Updates for 2018

5. In-Market AudiencesGet creative with layering

Page 39: You Asked, Bing Listened: Most Wanted Updates for 2018

Hanapin’s Highlights

•In-Market Audiences for Search is really exciting, we don’t even have this feature in Google.

•Get creative with layering In-Market audiences:• Make assumptions.

• If someone is In-Market for a home mortgage, it may be wise to reach out to them if you’re a Home Goods Retailer, a landscaper, sell homeowners insurance…

Page 40: You Asked, Bing Listened: Most Wanted Updates for 2018

Bonus: Cross-Channel Audience Lists

What are they?Audience lists from other marketing channels such as social, SEO, loyalty programs, video or chat experiences, etc.

Why are they important?You know how much your visitors are worth to you – why not get another opportunity to convert, upsell, or bid more aggressively on.

Page 41: You Asked, Bing Listened: Most Wanted Updates for 2018

Bonus: Cross-Channel Audience Lists

5 Examples of additional marketing channel lists:

1. Facebook

2. AdWords

3. Affiliate

4. Organic or direct

5. Mailers – mail with a URL (offline to online)

Page 42: You Asked, Bing Listened: Most Wanted Updates for 2018

Bonus: Cross-Channel Audience Lists

Page 43: You Asked, Bing Listened: Most Wanted Updates for 2018

Bonus: Cross-Channel Audience Lists

Page 44: You Asked, Bing Listened: Most Wanted Updates for 2018

Bonus: Cross-Channel Audience Lists

Page 45: You Asked, Bing Listened: Most Wanted Updates for 2018

Bonus: Membership Duration-Based Lists

What are they?We can create multiple lists targeting the same action but staggering the membership duration for highest impact.

Why are they important?Maximize the CTA at the appropriate time. Depending on when the user completed the action the advertiser will want to serve unique ad copy, landing pages, and adjust bids accordingly.

Page 46: You Asked, Bing Listened: Most Wanted Updates for 2018

Bonus: Cross-Channel Audience Lists

4 Examples of additional marketing channel lists:1. Free Trial engagement/Expiring promotion

2. Higher value item, longer membership duration

3. Avoid ad fatigue

4. Curate your lists based on your booking funnel

Page 47: You Asked, Bing Listened: Most Wanted Updates for 2018

Bonus: Cross-Channel Audience Lists

Key Qs to ask:

What is the length of your typical purchase journey?

Is there a specific timing window you need to reach consumers?

How long do consumers spend researching before purchasing?

How frequently do visitors return to your website during the purchase journey?

Page 48: You Asked, Bing Listened: Most Wanted Updates for 2018

Bonus: Cross-Channel Audience Lists

How do I create this type of list?

Determine

which action

would benefit

from a more

dynamic

membership

duration

Create multiple

versions of the

audience with

variable

membership

duration

Ad

groups/campai

gns with the

same words but

different

audience

associations

Layer multiple

versions on and

control

engagement

with bid

modifiers or

exclusions

1 2 3 4

Page 49: You Asked, Bing Listened: Most Wanted Updates for 2018

Hanapin’s Highlights

•Really exciting and have so much use potential

• Brilliant way to re-engage clients from other platforms and solidify your brand awareness.

•Provide additional value from marketing dollars your client is already spending.

• Another opportunity for hyper-relevant, customized messaging.

Page 50: You Asked, Bing Listened: Most Wanted Updates for 2018

Search + AICreating new opportunities

Page 51: You Asked, Bing Listened: Most Wanted Updates for 2018

“AI will augment our

humanity—it will give

each of us

“superpowers” to meet

challenges of all kinds”

Dr. Harry Shum

EVP Microsoft AI & Research

Page 52: You Asked, Bing Listened: Most Wanted Updates for 2018
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Tip:

Plan Qs for every step of the consumer decision journey.

Page 56: You Asked, Bing Listened: Most Wanted Updates for 2018

Offers!

A. I’d like a chance to win exclusive Bing swag

B. I’d like to stay up-to-date on Hanapin’s all-PPC

conference, Hero Conf.

C. I’d like both!

D. No, thanks.

Page 57: You Asked, Bing Listened: Most Wanted Updates for 2018

Live Q&A Time!

Page 58: You Asked, Bing Listened: Most Wanted Updates for 2018

#thinkppc

Thank you for attending our webinar!

#thinkppc

Contact Hanapin Directly: [email protected]

Contact Bing Directly: Tweet @BingAdsSupportHanapin Marketing | The PPC Agency of Experts Behind PPC Hero and Hero Conf