you 2.0 : a guide to managing your personal online reputation - updated

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You 2.0 : Managing Your Personal Online Reputation By Tracy Samantha Schmidt, Director CrainsSocial.com

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This deck was presented as part of Crain's Detroit's webinar series, as well as during Social Media Week Chicago 2013.

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Page 1: You 2.0 : A Guide to Managing Your Personal Online Reputation - Updated

You 2.0: Managing Your Personal Online Reputation

By Tracy Samantha Schmidt, Director CrainsSocial.com

Page 2: You 2.0 : A Guide to Managing Your Personal Online Reputation - Updated

Have you Googled yourself lately?

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Tip: For accurate results, view in “Incognito” in Google Chrome.

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Page 5: You 2.0 : A Guide to Managing Your Personal Online Reputation - Updated

To Do: Create a Google Alert for your name

www.Google.com/Alerts

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Tip: Set up alerts for different variations of your name.

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What if you find something bad about yourself?

1. Ask the person who posted it to remove the content.

2. Ask the site’s webmaster to remove the content.

3. Request Google to remove the page from its search results.

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Biggest Take-Away

Social media is the fastest & cheapest way

to improve your personal online reputation.

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My “home” on the web.

Some recent posts on Facebook, LinkedIn and Twitter.

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Social Media Best Practices

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Group: Available both privately and publicly, allows users

to have discussions with like-minded professionals.

Homepage: The entry page that shares the latest

news and updates from a user’s LinkedIn contacts, company pages and groups.

Profile: Where a user can post his/her resume,

recommendations, presentations, links and more.

Company Page: Controlled by the company,

offers information on employees, promotions, business growth, services offered and more.

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Be

st Practices fo

r Pro

fession

alsHeadline: Include key phrases, not just

your job title, to increase SEO.

Post updates. Share relevant links,

articles and videos with your connections.

Summary: Be sure to include key phrases to

keep increasing your SEO.

Skills & Expertise: Select a couple of skills and ask friends to

endorse you to get the ball rolling.

Recommendations: Ask clients, colleagues and supervisors to

post recommendations on your profile. Consider doing the same for many others.

Slideshare: Upload your best

presentations onto Slideshareand then add its application directly onto your profile.

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Tweets: Public messages sent in

140 characters or less. Can include links.

Direct Message: Private tweets

sent between two Twitter users.

Followers: The users who opt in to

receiving your tweets in their personal feeds.

Twitter Vocabulary

How Twitter Works: Anyone—an individual or brand—can create an account for free. You can send an unlimited number of tweets. All of your tweets, unless your account is marked private, are captured by search engines.

Hashtags: A #, which is used to

mark keywords or tags in a tweet.

Handle: Your Twitter username,

which is preceded by a @ sign

A Twitter profile (above) and a Twitter homepage (below).

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Write a strong profile.Include your job title, accomplishments & link to your

personal website or LinkedIn profile.

After two @replies, take it offline.Don’t annoy your followers with an ongoing conversation.

Switch to DM or email after two @replies with another user.

Always add value. No one cares what you ate for breakfast. Strive to share content that is educational, informative or entertaining.

Follow the one-third rule.One third of the time talk about you.

One third of the time talk about your followers. One third of the time talk about your mutual interests.

Be

st Practices fo

r Pro

fession

als

Watch your DM’s.It’s easy to accidentally send a direct message publicly.

Remember Anthony Weiner? Don’t put anything in a DM you wouldn’t feel ok with the world seeing.

Watch your ratio.Always make sure your

“followers” outnumber the users you are following.

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Be

st Practices fo

r Pro

fession

als

Profile: An individual user has a profile to share content with “friends.” A brand cannot be friends with a user.

Page: A brand or public figure can have a Page, which users can “like.” While a Page is free, a brand needs to pay for maximum exposure across Facebook.

Newsfeed: The homepage a user sees upon longing into Facebook. The content that appears here is determined by an algorithm called “Edge Rank.”

Group: They can be open or closed, allowing Facebook users a platform to share content and discuss ideas with each other.

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Adjust your privacy settings.Learn more at Facebook.com/privacy

Unsubscribe rather than unfriend.Annoyed by a friend? Click the drop-down menu to

unsubscribe to his updates. It’s rude to unfriend.

Always say thank you.Acknowledge a compliment exactly where it was posted.

Support your friends.Acknowledge friends’ accomplishments by tagging

them in posts on your own Facebook profile.

Be

st Practices fo

r Pro

fession

als

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Designing Your personal Designing Your Strategy

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De

signin

g You

r Perso

nal Strategy

What do I want to achieve?

Who do I need to connect with?

Where are those people online?

What value can I provide to those people?

What action do I want them to take?

First ask yourself….

Who I am What I do What I’ve done

Then create your personal “value proposition”….

How I can help youWhat I need help withHow to contact me

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Finally decide your boundaries….

Will I talk about my personal life?

What photos/videos will I share online?

Will I discuss my personal beliefs?

Will I share my physical location?

Will I log on during the weekends/vacation?

De

signin

g You

r Person

al Strategy

Think about how you can add value online…

What topics can I write about?

What kinds of content can I share?

What conversations can I join?

What people can I connect online?

How do I extend myself offline?

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Set up your profiles. Keep them consistent. Send people somewhere for more information about you. Adjust your privacy settings to your comfort level. Connect with people you know in real life first. Listen first. Get to know people. Try to follow a schedule to keep organized. Stay classy. Take it offline when needed. Meet in real life as often as possible.

Steps to Getting Started

Social Network What to Share Ease of Use Privacy Options

How often you should post on it

Status updates, photos, videos, links, events

Status updates, photos, videos, links, events

Difficult

Moderate

Moderate

Easy

Easy

Moderate

Status updates, photos, videos, links, events

Resume, testimonials, links & events

Photos & videos

Videos

None

Some

Minimal

Many but difficult to adjust

Many and easy to adjust

Can share a private video to <50 users

At least daily

Every few days

Your choice

Your choice

Your choice

Your choice

Social Network Overview

De

signin

g You

r Person

al Strategy

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Questions?

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Tracy Samantha SchmidtCrain Communications

Office: 312-649-5294 [email protected]

www.CrainsSocial.com

Thank you!