Yoonsun Lee (Seoul Women’s University)

e-Learning Quality Assurance

Contents

1. e-Learning

2. Benefits of e-learning

3. e-Learning quality assurance

4. Next steps

e-Learning• Provision of learning through

computer-based processes or multi-media (Whitlock, 2000)

– Desktop tutor– Online class– Ultra interactive model

Benefits of e-Learning• Block & Dobell (1999)

– Available at anytime

– Accessible from any location

– Multimedia content: use of audio, video, interactive chat, text, etc

– Accommodates individual’s learning style

– Hyperlearning: use a variety of resources that enhance the learning experience

– Blindness of the learning engagement: increase engagement online

Benefits of e-Learning• Block & Dobell (1999)

– Learner-centered learning: finder of information

– Modularity of presentation: content’s architecture is modular

– Cost savings

– Revenue enhancement without costs

– Greater storage capacity

– Individual Education Programs(IEP)

Benefits of e-Learning• System-related

– Available at anytime

– Accessible from any location

– Multimedia content: use of audio, video, interactive chat, text, etc

– Cost savings

– Revenue enhancement without costs

– Greater storage capacity

Benefits of e-Learning• Learning-related

– Accommodates individual’s learning style

– Hyperlearning: use a variety of resources that enhance the learning experience

– Blindness of the learning engagement: increase engagement online

– Learner-centered learning: finder of information

– Individual Education Programs(IEP)

Benefits of e-Learning• Content-related

– Multimedia content: use of audio, video, interactive chat, text, etc

– Modularity of presentation: content’s architecture is modular

E-Learning Quality Assurance

• EQA measures– Personnel, course, and system

aspects – Contents, learning supports,

outcome– Hardware, software– Input, process, output evaluation

• Student’s satisfaction• Student’s academic achievement• Accommodation to a new situation

e-Learning Quality Assurance(KERIS model)

EQA: Software System

EQA: Hardware System

EQA: Humanware System

EQA: Organizational System

EQA in Other Countries

1. Cyber universities

– Internal evaluation

– External evaluation from the

government or council for education

accreditation

2. Universities adapting online

education

– Develop a guideline

– Integrate online education with

traditional education

Quality Assurance in UK• System design: clear governance & cont

throughout an organization• Program design• Approval and review• Management of the program delivery:

academic tasks to support the e-learning curriculum

• Student development and support: student motivation, learning needs

• Student communication and representation: electronic participation to address student needs and strategies for feedback

• Student assessment

Next Steps in EQA• Macro to micro approach Short history: focus on the

apparent system not contents in detail

Need quality assurance for process in input-process-outcome procedure

Learning & teaching improvement is the best strategy in EQA

Next Steps in EQA• Quality assurance for learning

Evaluate quality based on student’s readiness

Use an adaptive model Facilitate student’s self-

regulated learning Cognition: metacognition Motivation: self-efficacy, goal setting Behavior: help seeking, time

management

Robust OT program

Next Steps in EQA• Quality assurance for teaching

Empower faculty: teaching strategy, online interaction skills, help seeking (e.g., center for teaching & learning), exemplar from outstanding e-learning classes at the international level, awareness of student’s learning process (pedagogical perspectives)

THANK YOU VERY MUCH

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